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Apple Sued Over Potential Hearing Loss

freaktheclown writes "A man is suing Apple, claiming that the iPod can cause hearing loss for those who use it." From the article: "The iPod players are 'inherently defective in design and are not sufficiently adorned with adequate warnings regarding the likelihood of hearing loss,' according to the complaint, filed Tuesday in U.S. District Court in San Jose, Calif., on behalf of John Kiel Patterson of Louisiana. The suit, which Patterson wants certified as a class-action, seeks compensation for unspecified damages and upgrades that will make iPods safer."

21 of 754 comments (clear)

  1. Stupidity by FidelCatsro · · Score: 1, Informative

    I had no Idea Stupidity was grounds for a law suit.
    It has been known since before the dawn of portable audio that loud noises hurt your hearing.
    Sticking headphones in your ears and putting it at full blast is obviously going to damage your hearing .
    This is people trying to get rich off their own stupidity , which is hardly surprising as 90% of lawsuits are exactly the same.

    --
    The only things certain in war are Propaganda and Death. You can never be sure which is which though
  2. Re:who's liable? by TheComputerMutt.ca · · Score: 2, Informative

    People have been citing the McDonalds coffee lawsuit since it happened as an example of stupid lawsuits, and I don't know how many times I've had to point this out to people: McDonalds' had been very negligent about the way they delt with their coffee. http://lawandhelp.com/q298-2.htm has a list of facts about the case which you would be well-advised to read, including that McDonalds keeps their coffee significantly hotter than other restraunts and that they had privately settled more than 700 cases like this in the past, but had taken no action to prevent it happening again.

  3. McDonald's Coffee by Anonymous Coward · · Score: 3, Informative

    I knew someone would bring up the McDonald's Coffee case.

    The knee-jerk reaction to any seemingly stupid/frivolous litigation (or patent) is to assume that the summary = the case, when in fact things tend to be more complex.

    There are a lot of details to the McDonald's case that the unwashed masses tend to not know:

    Some important points:
    "McDonalds coffee was not only hot, it was
    scalding -- capable of almost instantaneous destruction of skin, flesh
    and muscle."
    "[she] suffered full
    thickness burns (or third-degree burns) over 6 percent of her body,
    including her inner thighs, perineum, buttocks, and genital and groin
    areas."
    "During discovery, McDonalds produced documents showing more than 700
    claims by people burned by its coffee between 1982 and 1992. Some claims
    involved third-degree burns substantially similar to Liebecks."
    "it held its coffee at between 180 and 190 degrees fahrenheit to
    maintain optimum taste. .. Other establishments sell
    coffee at substantially lower temperatures, and coffee served at home is
    generally 135 to 140 degrees."

    http://www.lectlaw.com/files/cur78.htm
    http://www.centerjd.org/free/mythbusters-free/MB_m cdonalds.htm
    http://www.atla.org/pressroom/FACTS/frivolous/Mcdo naldsCoffeecase.aspx

  4. Sensitivity level of different headphones by jersey_emt · · Score: 5, Informative

    Every single set of headphones/earphones has a different sensitivity level. That is, feed the same amount of power to 2 different sets of phones, and one will be louder than the other because of the efficiency of the speaker drivers which convert electricity into vibrations.

    Basically, at a given volume level on the portable player (say 75% of total) may produce 80 dB of sound output with Brand X headphones and 84 dB of sound output with Brand Y.

    IMO if you damage your hearing it is your own damn fault. It is quite easy to tell if you are listening to something that is too loud. If your ears always ring after you listen to a couple of MP3's on your portable player, turn the freaking volume down, nimwit. Same deal if your ears bleed....

    --
    My spoon is too big.
  5. Re:Louder please! by sebi · · Score: 5, Informative

    I'm not taking any responsibility for what happens, but you might want to go and check out this here site. They offer a little program that uncaps the maximum volume restriction on European ipods.

  6. Re:No personal accountability anymore. by atomic_toaster · · Score: 5, Informative

    I'll start suing the manufacturers of the various amplifiers, receivers, and speakers I've had over the past ~25 years of brutalizing my ears.

    Common sense isn't; apparently, it isn't a logical conclusion to think that plugging loud music directly into your ears could possibly lead to hearing loss. Who knew?

    Oh, and from page 63 of the Apple user manual for 5th generation iPods:

    "To avoid hearing damage, set your iPod volume to a safe level. If you experience ringing in your ears, reduce volume or discontinue use of your iPod. Warning: Permanent hearing loss may occur if earbuds or headphones are used at high volume. You can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing. If you experience ringing in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the less time is required before your hearing could be affected. Hearing experts suggest that to protect your hearing..."

    Yadda yadda yadda. Basically, this guy doesn't have a leg to stand on.

  7. Re:Playing Devil's Advocate... by damsa · · Score: 4, Informative

    Because you can only sue people that actually did damage.

  8. Re:Playing Devil's Advocate... by PFI_Optix · · Score: 2, Informative

    I had earbud 'phones almost 10 years before the iPod came out. They're not a new idea, they're just trendy now.

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    120 characters for a sig? That's bloody useless.
  9. Re:Louder please! by blakestah · · Score: 2, Informative

    The volume coming out of headphones is determined by the speaker impedance, not its size. In any case, all headphones are designed to work with the same range of signal, so if your headphones can't get loud enough, you know to blame the headphone designer....or maybe he is afraid of getting sued?

    Earbuds can boost the signal by 20 dB. Lots of listening to loud music will cause, mostly, long-term damage, although it appears exposure when you are young causes more damage than the same exposure when you are old (kinda like smoking and cancer - risk of cancer is much greater for people smoking in their teens). You preferentially lose high frequency hair cells first because they are higher metabolism and get blown out more easily.

    Now, obviously, the earbud designers should have known that
    1) loud music can cause hearing damage
    2) their headphones would offer a 20 dB boost

    And so they should have made them higher impedance so that the noise was 20 dB softer when you use an in-ear headphone compared to a over ear headphone. Probably they didn't, and probably there is some liability there.

    Luckily, I am not a teen anymore, and have little hearing threshold damage, so I crank it!

  10. Re: except with McDonalds by DeadMilkman · · Score: 5, Informative

    #1
    No one, NO ONE else in that town or the surrounding area sold coffee anywhere NEAR that hot.

    #2
    If you spilt coffee on you from a restraunt or that you made yourself you would probably not even manage FIRST DEGREE burns These were THIRD degree burns, the kind your more used to seeing from actual fires and not boiling water.

    #3
    The city AND state had filed health warnings with McDonalds due to the complaints, which McDonalds prompty ignored.

    #4
    The lady inquestion only sued after McDonalds refused to cover her health expenses. (Which they HAD done in the previous two instances in this state.)

    #5
    A company memo existed that flat out said that it would be cheaper and better marketing slogun to be able to say they had the "Hottest Coffee" and pay off any lawsuits that would happen from burn victims then to lower the tempurature and lose the possibility of lording it over their competitors.

    #6
    And finally it was not the defendant who sued for millions, it was the jury who awarded it becuase it was "unspecified" and the jury specifically said 3million was picked because it was the sales for one days worth of coffee at McDonalds and the jury thought that they needed to prove the company memo wrong.

  11. Re:Playing Devil's Advocate... by ergo98 · · Score: 4, Informative

    Because Apple pionered the idea of earbuds or at least popularized it of course.

    Are you kidding? And let me guess: Linux invented the command line, Google invented XmlHttp, and BeOS invented the graphical operating system.

    Earbud headphones have been around, and popular, for DECADES. Just because you weren't looking doesn't change reality.

  12. Don't play devil's advocate by Hrothgar+The+Great · · Score: 5, Informative

    Did ANYONE read the article? The guy's hearing wasn't even damaged - it specifically says that in there. He is suing because he thinks his iPod MIGHT damage his hearing if he keeps turning it up so loud.

    Also, he evidently can not control himself to lower the volume because the warning that Apple ALREADY ships with the damn thing is not sufficient to alter his idiotic behavior.

  13. Re:Playing Devil's Advocate... by Jtheletter · · Score: 4, Informative
    I agree with the other responder to your post. Don't believe the "OMFG did you hear about this old lady that poured coffee on herself and ripped off McDonalds?!?!?!" heresay from a friend or the internet. Go read the actual case facts. What it boils down to (pun not intended but enjoyed) is that the McDonalds in question was serving coffee at temps well above established standards and recommended industry guidelines. They had already received multiple complaints that their product was too hot, but had done nothing to change it. I believe the temp they were serving it at was 170 to 180 degrees, somewhere in that range, again, follow the other poster's link and read for yourself. This was 20 degrees above the norm for hot coffee from a restaurant. 20 degrees doesn't sound like much but the fact is that the risk of and severity of burns increases greatly at temps above 160 degrees. If they had served it at accepted industy temps then the woman may have only received minor burns and it would have likely been only a complaint instead of a suit. What happened was she received THIRD DEGREE SCALD BURNS. Hot coffee is expected to be hot. Hot coffee that causes third degree burns is too hot (3rd degree burns require skin grafts and cause permanent nerve damage). I think most people can accept that as a general rule of thumb, especially when you consider that your lips are one of the most sensistive places on your body by nerve density. This court decision was correct because the injury potential was high, McDonalds knew about the potential for harm and did nothing to alter their behavior, and there was sufficient industry evidence that altering their product to conform to accepted standards would not have significanly affected it's sale potential. Don't take our word for it, go read the court findings to validate this for yourself.

    Oh, and as to the "now she's rich" part, that too is bogus. She initially asked for enough to recover her exact medical costs only. McDonalds refused so she sued for a larger amount. That amount was first granted, but then later was significanlty reduced. I forget what the final dollar value was but suffice to say it wasn't enough for her to go off and live a rich millionaire fantasy life.

    --
    -- I'm not a pessimist, I'm a realist. It's not my fault that life sucks so much. --
  14. Re:Louder please! by Chirs · · Score: 2, Informative

    "In any case, all headphones are designed to work with the same range of signal..."

    In a word, no.

    Headphones span an impedence range of 32 Ohm (or maybe even less) all the way up to 600 Ohms and higher in the case of studio headphones. On top of that you have variations in the sensitivity.

    This means that with some headphones you can deafen yourself with the output jack from an ipod, while others (AKG K-1000 for instance) you basically need a small speaker amplifier to drive them at reasonable levels.

  15. Re:Playing Devil's Advocate... by Impy+the+Impiuos+Imp · · Score: 2, Informative
    Yeah, the lawyer apologist website. Here are the Mc"Facts":

    McFact No. 1: For years, McDonald's had known they had a problem with the way they make their coffee - that their coffee was served much hotter (at least 20 degrees more so) than at other restaurants.

    20 degrees isn't all that much, you're still gonna get scalded. Would 20 degree cooler coffee had lessened the injury that much? Methinks the lawyers would still be happy to sue. Note they call this a "problem" with the coffee.

    McFact No. 2: McDonald's knew its coffee sometimes caused serious injuries - more than 700 incidents of scalding coffee burns in the past decade have been settled by the Corporation - and yet they never so much as consulted a burn expert regarding the issue.

    Spilled hot stuff causes problems. They are a gigantic corporation. That McDonald's had to "settle" cases more indicates fear of publicity driven by greedy lawyers than anything else. Unless an employee dropped the cup, or a pot, McDonald's should have no liability.

    McFact No. 3: The woman involved in this infamous case suffered very serious injuries - third degree burns on her groin, thighs and buttocks that required skin grafts and a seven-day hospital stay.

    And the drunk who tripped on a curb broke his wrist. Being able to sue for your own stupidity is the whole problem.

    McFact No. 4: The woman, an 81-year old former department store clerk who had never before filed suit against anyone, said she wouldn't have brought the lawsuit against McDonald's had the Corporation not dismissed her request for compensation for medical bills.

    Why should they pay for her stupidity?

    McFact No. 5: A McDonald's quality assurance manager testified in the case that the Corporation was aware of the risk of serving dangerously hot coffee and had no plans to either turn down the heat or to post warning about the possibility of severe burns, even though most customers wouldn't think it was possible.

    Five year old children are aware of the risk of dangeriously hot things. That's why suing over this is so idiotic.

    McFact No. 6: After careful deliberation, the jury found McDonald's was liable because the facts were overwhelmingly against the company. When it came to the punitive damages, the jury found that McDonald's had engaged in willful, reckless, malicious, or wanton conduct, and rendered a punitive damage award of 2.7 million dollars. (The equivalent of just two days of coffee sales, McDonalds Corporation generates revenues in excess of 1.3 million dollars daily from the sale of its coffee, selling 1 billion cups each year.)

    Congratulations. A lawyer convince a bunch of yokels with sob stories. This is hardly a desired outcome. And the notice that the original award, a staggering $2.7 million, was just 2 days' sales of coffee indicates how badly the drooling lawyers wanted to tag McDonald's.

    McFact No. 7: On appeal, a judge lowered the award to $480,000, a fact not widely publicized in the media.

    Still $480,000 more than it should have been.

    McFact No. 8: A report in Liability Week, September 29, 1997, indicated that Kathleen Gilliam, 73, suffered first degree burns when a cup of coffee spilled onto her lap. Reports also indicate that McDonald's consistently keeps its coffee at 185 degrees, still approximately 20 degrees hotter than at other restaurants. Third degree burns occur at this temperature in just two to seven seconds, requiring skin grafting, debridement and whirlpool treatments that cost tens of thousands of dollars and result in permanent disfigurement, extreme pain and disability to the victims for many months, and in some cases, years.

    The most important message this case has f

    --
    (-1: Post disagrees with my already-settled worldview) is not a valid mod option.
  16. Not the coffee hype again... by PoeticExplosion · · Score: 5, Informative
    The facts about the McDonalds suit.

    The McDonalds coffee suit has NOTHING to do with frivolous lawsuits such as TFA. Here are a few important facts about the McDonalds case:

    1. McDonalds coffee was held at temperatures at 180 degrees, 40-50 degrees higher than normal coffee, which is hot enough to produce a 3rd degree burn in as little as two seconds.

    2. The plaintiff, a 79-year old woman, spent eight days in the hospital recieving skin grafts for 3rd degree burns covering 6% of her body.

    3. There were 700 similar incidents, including some as serious as the plaintiff's.

    4. She only asked for a $20,000 settlement; McDonalds refused.

    6. The actual compensatory award was $200,000, the other $2.7 million (2 days of McD coffee sales) was punishment for McDonalds' "reckless, callous and willful" conduct. This was later reduced to only $480,000.

    There are some stupid lawsuits, but most of them don't win. And if you're going to argue the point with anecdotal evidence, at least research your anecdotes.

    --
    Power corrupts. Knowledge is power. Study hard. Be evil.
    1. Re:Not the coffee hype again... by PoeticExplosion · · Score: 2, Informative

      Yes, you should expect to be scalded if you spill hot coffee. No, you should not have to go to the hospital for eight days, recieve skin grafts, be disabled for 2 years, and be perminantly scarred. Do a search for "mcdonalds coffee". There are plenty of sites that do a better job explaining than me.

      --
      Power corrupts. Knowledge is power. Study hard. Be evil.
  17. Its in the manual!! by bennini · · Score: 2, Informative
    This is gonna be thrown out fast. The user manual for my Mini specificially has a section entitled Safety and Cleaning

    Avoid Hearing Damage Warning Permanent hearing loss may occur if earbuds or headphones are used at high volume. You can adapt over time to a higher volume of sound, which may sound normal but can be damaging to your hearing. Set your iPod mini volume to a safe level before that happens. If you experience ringing in your ears, reduce the volume or discontinue use of your iPod mini.


    How is this even an issue?? i take it the guy comes from the same gene pool as the woman who sued mcdonalds over the coffee being "too hot."
    what's he want?
    a big fat label on the back of his iPod saying "CAUTION...if ur a fucking idiot and turn the volume up too loud, you just might get Tinnitus"
  18. Re:The only way I see it being better by Anonymous Coward · · Score: 1, Informative

    My ancient 2nd Gen iPod has an option to enable sound check. I'd be surprised if there were any that didn't.

  19. Re:Playing Devil's Advocate... by Jtheletter · · Score: 2, Informative
    In fact, drinking such large amounts of proper temperature coffee at that rate would probably cause minor burns to your throat. Does that mean we now can sue for that as well?

    You are correct, however the reason this case went to court in the first place is because the injuries caused were NOT minor. One expects hot coffee to be hot, perhaps too hot to drink immediately, however you also have the expectation that it shouldn't severely injure you if spilled or consumed immediately. When coffee causes third degree burns, as in this case, that is a severe injury. It caused deep tissue damage to the woman's crotch area. That would indicate the product was dangerously hot. Incidentally the damage would have been the about the same regardless of location, sure the crotch is more sensitive nerve-wise but the skin there has the same burn tolerances as other uncalloused skin.

    Correct me if I'm wrong, but making coffee, tea or any hot beverage requires boiling water, i.e. 100C (212F), shouldn't common sense dictate that it isn't a good idea to splash that liquid on yourself before checking to see if it's ok?

    One, coffee is not brewed with boiling water by most modern devices, older percolating devices used boiling water, it is in fact recommended by the Nation Coffee Association that coffe be brewed at a temperature no higher that 185F. Also, as was testified by burn specialists in this case, water at 190 degrees F (which was the temp McDonalds was serving at) causes third degree burns in 2 to 7 seconds. In this case the temperature was so high that it would have caused immediate injury. The woman didn't splash it on herself to test the temperature, she spilled it. Now in this case the woman did a stupid thing by placing the cup between her legs. But what if it hadn't been the case? Let's alter the scenario slightly and say that a toddler in the seat next to her knocked the cup from the cup holder and into her lap. The temp was the same and she would have received the same injuries. The product was dangerously hot. There is a range in which coffee can be served hot but not be extremely likely to cause injury, McDonalds was knowingly operating above this range. (They had received over 700 complaints about the temp being too hot, they were aware they were 15 to 25 degrees above industry standard, and had not consulted an industry specialist to confirm the safety of this higher temperature.) Two links for you. A google search will find more information that corraborates these links as well.

    --
    -- I'm not a pessimist, I'm a realist. It's not my fault that life sucks so much. --
  20. Re:Playing Devil's Advocate... by speculatrix · · Score: 4, Informative
    That ringing you hear everytime you finish listening to your music? Yeah, that's your ears telling you to turn it down!

    the medical profession now reckon that ANY overload of your hearing causes at least SOME permanent loss of hearing, so if you do regularly get a ringing in your ears, or if peaks of volume make your ears hurt, you're setting yourself up for big trouble later in life. My mother works at a charity for acquired deafness (people go go deaf rather than being born without hearing) and she says that whilst once hearing loss was associated with heavy industrial work with lots of noise, she's seeing younger and younger people develop the problem - it's no longer an elderly "disease"

    So, moral of the story, resist the urge to increase the sound level as you listen - don't let it creep up. If you're listening in a noisy environment, consider noise-cancelling closed-cup phones, so you can listen at a lower level.