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Harvard Offers Sneak Peek Into Their Network

Bob Brown writes "Harvard University doesn't usually talk much about its internal network, but here, the guy overseeing it opens up about the homegrown and commercial tools used to manage the massive system." From the article: "Harvard, as of late, has been exhibiting another telco trait - considering the network as part of the university's critical infrastructure. As such, its construction is considered during the initial planning phases of building renovation, new construction and campus expansion projects. The data networks that are being built today, at Harvard and similar institutions, are being built to host a variety of IP-based traffic. Most every physical-plant control device, whether it be security cameras, chilled water-valve actuators or parking garage card readers, are being designed to work with the IP network"

132 comments

  1. Wait .. by karvind · · Score: 5, Funny

    Wait till MIT hears about it !! :P

    1. Re:Wait .. by Anonymous Coward · · Score: 1, Informative

      Off-topic?

      I guess the moderator has no idea that MIT is two subway stops down the street from Harvard. Funny? Maybe, or maybe not. But not off-topic. Dumb moderator.

    2. Re:Wait .. by Globby · · Score: 5, Funny

      Oh... you mean that trade school down the River... :)

    3. Re:Wait .. by Dachannien · · Score: 4, Informative

      Maybe I'm wrong, but I thought the point of the GP was that once the MIT students hear about it, the occurrences at Harvard of building lights blinking on and off or the temperature fluctuating wildly during the day would be non-stop.

    4. Re:Wait .. by kfg · · Score: 5, Funny

      MIT was MIT when Harvard was a pup
      And MIT will be MIT when Harvard's time is up
      And if any Harvard son of a bitch thinks he's in our class
      He can pucker up his rosey lips and kiss the beaver's ass

      And should we find a Harvard man within our sacred walls
      We'll take him to the physics lab and amputate his balls
      And if he should cry uncle well I'll tell ya what we'll do
      We'll stuff his ass with broken glass and seal it up with glue

      KFG

    5. Re:Wait .. by Globby · · Score: 3, Funny

      Reminds me of another tale... When the Massachusetts Avenue bridge was built it was examined by MIT engineers who said, "This will never last... let's call it the 'Harvard Bridge'"

    6. Re:Wait .. by iocat · · Score: 1

      How many Smoots long was that bridge, anyway?

      --

      Dude, I think I can see my house from here.

    7. Re:Wait .. by Anonymous Coward · · Score: 0

      Goes to show that MITers can't even count. Harvard was founded in 1636, MIT in 1861. Which is older?

    8. Re:Wait .. by ables · · Score: 1
      MIT was MIT when Harvard was a pup

      Um, Harvard's between 223 and 229 years older than MIT, depending on how pedantic you want to get about dates.

    9. Re:Wait .. by kfg · · Score: 1

      Um, Harvard's between 223 and 229 years older than MIT

      Yes. Harvard's development has always been a bit, well, retarded.

      KFG

    10. Re:Wait .. by LandruBek · · Score: 1

      ...and also those are just dog years, if I this thread understand correctly.

      --
      $META_SIG_JOKE
  2. Won' t somebody please by From+A+Far+Away+Land · · Score: 0, Offtopic

    "Most every physical-plant control device, whether it be security cameras, chilled water-valve actuators or parking garage card readers, are being designed to work with the IP network" Won't somebody please think of the toasters! If they can't turn on and off their toast so they can arrive at their office and breakfast is hot and ready, then what good is all this IP based technology?

  3. I'd like to work there. by qualico · · Score: 3, Funny

    I'd like to work in that size of environment.
    *sigh*

    [goes back to fixing another spyware ridden windows box]

    1. Re:I'd like to work there. by lucabrasi999 · · Score: 4, Funny
      I'd like to work in that size of environment.

      Why don't you apply? I hear they are looking to fill at least one position.

    2. Re:I'd like to work there. by TubeSteak · · Score: 3, Insightful

      They have the money to do everything properly!
      I can't remember the last /. article where that actually happened.

      Documentation - Check
      Test Environment - Check
      Disaster Recovery Tests - Check
      Inform the Users - Check

      They made a really good move hiring someone from the Telephone Industry. Nothing like having someone used to managing critical infrastructure in charge of your biz.

      --
      [Fuck Beta]
      o0t!
    3. Re:I'd like to work there. by fbjon · · Score: 1

      But what happens when some geek takes down the Master Control program?

      --
      True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
    4. Re:I'd like to work there. by StarfishOne · · Score: 2, Funny

      You ..can't.. do that... Dave.

    5. Re:I'd like to work there. by stupidfoo · · Score: 1

      My question is: what's an accounting program doing playing games?

    6. Re:I'd like to work there. by Anonymous Coward · · Score: 0

      I worked in Harvard IT for awhile...it's not the slick and well-oiled piece of machinery as you'd think. Sure it's bug, but so was that pimple on your nose on prom night. I was glad when I left.

    7. Re:I'd like to work there. by qualico · · Score: 1

      http://www.president.harvard.edu/speeches/2005/091 6_hlsalum.htm

      Oh sure and have the GNAA after me?

      On a serious note, I raise an eyebrow whenever I see an obvious attempt to succor favor from minorities.

    8. Re:I'd like to work there. by ninja_assault_kitten · · Score: 1

      Red tape - Check Politices - Check

  4. Who Talks Like This? by Anonymous Coward · · Score: 0

    we solicit advice from all connecting members to solidify customer demarcs, network ownership and funding models.

    What exactly does this mean? It sounds frighteningly like Cisco sales speak. Is this really how people speak or am I just too stupid to go to Harvard?

    1. Re:Who Talks Like This? by Anonymous Coward · · Score: 0

      Yes

  5. Incompetence by schmiddy · · Score: 2, Interesting

    All that, and they still don't know how to set up DNS properly.

    -----------
    $ host harvard.edu
    harvard.edu A record currently not present
    -----------

    I notified them about this months ago, but they didn't seem to care. Most web browsers automatically try the "www" prefix when you type, say, "harvard.edu" into your address bar, so you don't notice this problem generally. However, if you try wget, you can see it fail.

    -----------
    $ wget harvard.edu
    --14:38:45-- http://harvard.edu/
    => `index.html'
    Resolving harvard.edu... failed: Host not found.
    -----------

    Pretty sloppy if you ask me.

    --
    http://cltracker.net -- powerful craigslist multi-city search
    1. Re:Incompetence by Anonymous+Crowhead · · Score: 5, Informative

      What magical internet law dictates having a web server at hostname.com? And what other law dictates hostname.com resolve to an ip address? If anything, they are being pendantic, not sloppy.

    2. Re:Incompetence by Anonymous Coward · · Score: 0

      All that, and they still don't know how to set up DNS properly.

      Really? Who said that harvard.edu has to resolve to an IP address? No rule requires it. And frankly, if you can't figure out where the website for Harvard is, you should look for another school.

    3. Re:Incompetence by wfberg · · Score: 1

      What magical internet law dictates having a web server at hostname.com? And what other law dictates hostname.com resolve to an ip address? If anything, they are being pendantic, not sloppy.

      Though, for largely historical reasons, having an A record (that points to a SMTP server) is considered A Good Thing. (For example, if for some reason MX lookup fails, postfix will, optionally I think, look up the A record instead. Some other MTAs have this behavior too).

      --
      SCO employee? Check out the bounty
    4. Re:Incompetence by Anonymous Coward · · Score: 0

      But it is sloppy to misspell pedantic

    5. Re:Incompetence by Feyr · · Score: 2, Informative

      rfc states (don't rember which one, sorry) that hostname.com MUST point to an A. a CNAME is illegal.

      it is also Good Practice to have an A record on your hostname. for legacy reasons. some mail systems will refuse to send and/or receive mail if the A is absent (although they may check for MX, there's no garantee)

    6. Re:Incompetence by s88 · · Score: 2, Funny

      You can call me pendantic, but the proper spelling is pedantic.

  6. WiFi Accounts Disabled by MLopat · · Score: 3, Informative

    My favorite piece of network technology at Harvard is their system to shut off a student's WiFi network access when they have a scheduled class. :) Been in use for a while now, and it sure cut down on the kids at the back of the class yelling "PWNED YOU!" during a lecture.

    1. Re:WiFi Accounts Disabled by PrescriptionWarning · · Score: 0

      Wow are you serious? Jeez, I guess $40K a year just doesn't buy as much as it used to... ha!

      NCSU sure spoiled us then, with nice Wi-fi access 24/7. And at under $10K a year to boot!

    2. Re:WiFi Accounts Disabled by theJML · · Score: 5, Interesting

      Because there aren't any legitimate uses of internet access during class time...

      Like maybe browsing the notes to the lecture that the teacher made available and adding notes/annotations
      Pulling down source code from the book you've got because it didn't come with a CD (that costs extra)
      Googling for more info to assist a group project
      Uploading/Downloading your notes from your home server so you can keep them all in one place
      Saving bookmarks and urls that a teacher may point out as a good source for more info
      Using your laptop to run a presentation/group project
      etc...
      I know I was able to get a lot of use out of internet access when I was in the classroom a number of years back. It was Quite invaluable in MANY of my classes. The annoying thing is that we didn't have wireless then so I had to make sure I was by a port, although many of the newer buildings had classrooms where there was a network port and power plug available at every seat (if there weren't already PC's there). How one sided of a universtiy to think that because someone COULD missuse a piece of technology, that everyone will... but then again, it is Harvard. I bet they talk to the RIAA on a regular basis.

      --
      -=JML=-
    3. Re:WiFi Accounts Disabled by A_Duck_Named_Ping · · Score: 3, Informative
      This policy is in effect at the Harvard Business School only, afaik.

      Instructors may override this per student, or per class when needed.

    4. Re:WiFi Accounts Disabled by Anonymous Coward · · Score: 0

      ...because admin is your mom...

    5. Re:WiFi Accounts Disabled by kebes · · Score: 1

      I've heard about this a couple of times now, and I'm not sure what the point of that is. If people using WiFi to goof-off during class is a major problem, then just ban laptops in class... don't ban the WiFi.

      Why? Well:
      1. Those who would use WiFi during class for non-class things will just use their laptop for playing offline games or whatever anyways, so it doesn't solve much.
      2. Those who are actually using their laptop to help learn during class benefit from WiFi. Prof uses a term you don't know? Wikipedia it quickly. Prof refers to last classe's course notes? Download them and take a look.
      3. Some students decide not to go to scheduled classes. Whether this is a good or bad idea is up for debate (with a bad prof the time is probably better spent in the library). The point is that this is a university: it's up to the students to attend class if they want. But those students who do not attend class will have their WiFi access suddenly crippled for an hour or two? Unless this restriction is localized to the classroom in question, it's just a needless blocking. If a student is skipping a class to work on something more urgent, and their WiFi doesn't work during that time period, that's annoying. (Yes they can try to find an ethernet jack I guess... but then what's the point of having the WiFi infrastructure?)

      In my opinion if you're going to have campus-wide WiFi and you're going to allow students to use laptops in class, then just deal with the consequences. Force students to grow up and use the technology properly. If they are disrupting a class, then ask them to leave. If they are just wasting their own time, then that's their problem: their marks will be a reflection of the wisdom of their choices.

    6. Re:WiFi Accounts Disabled by Anonymous Coward · · Score: 0
      Because there aren't any legitimate uses of internet access during class time...

      I don't know if the parent poster was being sarcastic or really believes this. The Internet is a tool that can be used at ANY time for quick lookups of information.

      My SO and I keep a laptop in the Den when we watch TV and we quite often "Google" things as we are watching ("where did we see that actress before?", etc)

      If you treat "the Internet" as a big dictionary, encyclopedia, whatever tool, I can definitely see a use for it during lectures as a way to ENHANCE the information that the prof is giving me.

    7. Re:WiFi Accounts Disabled by Bryansix · · Score: 1

      This is exactly the stance I take on the subject. Yes, if you have a class full of just out of high school kids then there might be problems with people surfing the Internet for stuff unrelated to class. However most of the students can and do use thier connection in class for building on the learning experience.

      I work at a health sciences university and recently the faculty voted to not instal network ports in thier main classroom. I was shocked. There are so many reasons why people with laptops would need network access while in class. Yet, it was the fear of a few people taking advantage that swayed thier vote. Why do the good students always have to suffer because of the few bad ones?

    8. Re:WiFi Accounts Disabled by Smack · · Score: 1

      You have a much more altruistic view of college students than I.

    9. Re:WiFi Accounts Disabled by sharpestmarble · · Score: 1, Insightful

      >browsing the notes to the lecture that the teacher made available and adding notes/annotations

      A good student will have pulled down the lecture notes to their hard drive already.

      >Pulling down source code from the book you've got because it didn't come with a CD (that costs extra)

      You don't know when you got a CD with your book?

      >Googling for more info to assist a group project

      This one is a decent use. The instructor could have a web-based interface to say when students can use the Internet.

      >Uploading/Downloading your notes from your home server so you can keep them all in one place

      Again, do this before class and again immediately after class.

      >Saving bookmarks and urls that a teacher may point out as a good source for more info

      This is where that web-based interface comes in handy. Giving URLs and/or sites they're allowed to browse.

      >Using your laptop to run a presentation/group project

      USB thumb drives are common enough, as are ethernet ports on laptops. Equip the instructor's computer with a crossover cable that will enable a student to send a presentation to the instructor's computer.

      --
      AC's modded -6. I don't see you, I don't mod you, anything you say is lost. Don't like it? Don't be a coward.
    10. Re:WiFi Accounts Disabled by jlarocco · · Score: 1
      Why do the good students always have to suffer because of the few bad ones?

      It might be due to the fact that good students will know how to work around the limitation. Not in a bad/intrusive way, but they'll write down any addresses the professor mentions and look at them after class. They'll get the class notes from the professor's website before or after class.

      In other words, the good students aren't suffering, and there's a chance some of the people who would have been using IM, playing games, or looking at unrelated material are paying attention.

      Slightly unrelated, but I can't think of any reasons why people with laptops would need network access while in class. It's always nice to have, but necessary during class? Give me a break. What about all the people who don't bring laptops to class? They seem to do fine without laptops, much less network access.

    11. Re:WiFi Accounts Disabled by yawn9 · · Score: 0

      The bad vastly outnumber the good. Most other students that I meet who are really dedicated to learning take notes with pencil and paper. Why? You tend to remember things that you write down more. Out of all the laptops I've seen used in classes, only a small fraction of them were actually doing school-related tasks.

    12. Re:WiFi Accounts Disabled by Anonymous Coward · · Score: 0

      Maybe not for you. But I record the classes I visit so I can sleep during and review them later. Also I can broadcast the lecure to people who couldn't even get out of bed in time. Next time they will have to go to class while I stay in bed.

    13. Re:WiFi Accounts Disabled by shawn(at)fsu · · Score: 2, Insightful

      Using your laptop to run a presentation/group project
      Store it locally
      Uploading/Downloading your notes from your home server so you can keep them all in one place
      Store them locally temporally
      Like maybe browsing the notes to the lecture that the teacher made available and adding notes/annotations
      Pulling down source code from the book you've got because it didn't come with a CD (that costs extra)
      Grab them before class and store them locally

      Googling for more info to assist a group project
      This one can't be answered by store it locally, but in my years in college we never had the chance to work on a group project during class time.

      --
      500 dollar reward for tip(s) leading to the arrest of the person(s) who stole my sig.
    14. Re:WiFi Accounts Disabled by paulsully · · Score: 1

      This is not true at all. In fact, I'm using Harvard WiFi during class right now. I've never heard of this.

    15. Re:WiFi Accounts Disabled by jacksonj04 · · Score: 2, Insightful

      Tablets. Without WiFi for my tablet, half the features which do things like cross-reference stop working. I quite like being able to quickly look something up, whilst still scrawling notes, then drop it straight into my work. Tap the 'save' and the whole thing is backed up off-site.

      I'm only in 6th Form at the moment, but I find being able to access everything absolutely invaluable. I could live without it, but having 3 years worth of notes on-hand to search through comes in useful.

      --
      How many people can read hex if only you and dead people can read hex?
    16. Re:WiFi Accounts Disabled by A_Duck_Named_Ping · · Score: 1
      AS, I mention in a previous post, I believe this is only in effect at the Business School, where the default access settings prevent student access.

      I have been in both environments, and have seen what a difference it makes. There is always far greater ratio goofing off with the internet available. It is sad that a few rotten students ruin it for others.

    17. Re:WiFi Accounts Disabled by chanceH · · Score: 1

      how bouting skipping an easy class because you are behind and need to catch up in a hard class?

      man. that would tick me off.

    18. Re:WiFi Accounts Disabled by A_Duck_Named_Ping · · Score: 1
      ... How one sided of a university to think that because someone COULD missuse a piece of technology, that everyone will...

      Have you considered this policy was enacted after after it was misused?

    19. Re:WiFi Accounts Disabled by smeenz · · Score: 1
      >How one sided of a universtiy to think that because someone COULD missuse a piece of technology, that everyone will...

      I work in 3rd level IT support at a University.

      We installed cabling and RJ45 sockets into all the desks in the library as part of its refit. 90% of those sockets have since had pens shoved in them in order to break the pins. Many of them are also full of chewing gum. It's going to cost us quite a bit of money to have them all replaced, and the problem will just keep happening

      It's not that we expect that all students will attempt to mate their pens with our network sockets, but we do expect that a small number of students are hell bent on ruining it for everyone else, and we have to allow for that.

  7. Nightmare on Harvard Yard by Peldor · · Score: 1
    My god the pranks that students will be able to pull!

    100 goats in the President's swimming pool will be so passe now!

  8. MIT already knows. (was Re:Wait..) by elwinc · · Score: 4, Informative

    Crimson brags about its class B address -- MIT has a class A! And if you look at the physical connection, last I heard the Harvard campus was served by a fiber strung along the MBTA Red Line tunnels -- straight from an MIT router!

    --
    --- Often in error; never in doubt!
  9. So close by EBFoxbat · · Score: 1

    ...reads post as I sit within range of MIT and Harvard WiFi at the 4th largest pharma company on the planet. Yet I still connect to my cripple (nothing the "game" in the URL ) internet access. That routinely downloads at 7mbps. Oh well, I have my EVDO phone for games.slashdot.org :(

    1. Re:So close by zippthorne · · Score: 1
      --
      Can you be Even More Awesome?!
    2. Re:So close by EBFoxbat · · Score: 1

      Much appriciated. I'll be sure to try tomorrow. Still doesn't fix all the blocked sites. I can't even get around most of it with proxies. The (only?) benifit is that many ad domains are blocked leaving some pages almost ad-free.

  10. Cogent? by Anonymous Coward · · Score: 0

    Am the only one sitting here thinking "ewww, cogent"?

    Honestly, I was under the impression they had some sort of a robust setup, and then I see their main link is cogent and I'm left wondering how they can talk about robustness. I suppose, at least they have a qwest fallback.

  11. Sweet by Anonymous Coward · · Score: 0

    they seem to be missing some firewalls !

    https://public.noc.harvard.edu/images/core_network .gif

  12. Why? by Mr.+Freeman · · Score: 3, Insightful

    What's the point of being able to control a cold water valve actuator through the internet? Wiring everything into their internet servers just creates a lot more problems when something goes down.

    If a server goes down you would expect that internet access would not work. But now if a server goes down you can't access the internet and you can't get water either. Considering the fact that most networks are poorly configured anyway, the amount of problems that could be generated from something like this far outweigh the ability to actuate a cold water valve through the network,

    --
    -1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.
    1. Re:Why? by Chabil+Ha' · · Score: 2

      Wiring everything into their internet servers just creates a lot more problems when something goes down.

      While true, that's another part of the system's analysis and design. A risk and cost/benefit assessment must be made. How important are these services in the event of IP failure? What redundency can be built in to avoid it? What are the consequences of a security breach? etc. It seems to me that if they were smart enough to address IP possibilities before construction begins, they also have the brains to make such assessments--which means that despite the obvious problems that might come up, they have solutions that outwiegh the costs.

      --
      We're all hypocrites. We all have hidden parts, it's the contrast between them that make us more a hypocrite than others
    2. Re:Why? by Anonymous Coward · · Score: 1, Informative

      Two things:

      - you're confusing the servers and the network. The network is intended to be up 24/7 just like electricity and water, and it seems from the article that they do a pretty good job of this. This is also true of individual servers, but you're kidding yourself if you think that crashing the www.harvard.edu webserver, or cutting their internet access off, is also going to shut off the water. The water server is separate, and more importantly:

      - the water valve actuator is not likely to be continuously controlled via its network connection. These kinds of building automation systems, which I have a bit of experience with, usually run under localized control. Their connection to the central system is for monitoring and sending new control instructions to the localized controller. The local controller can then run its program oblivious to the network, until new instructions arrive. If the network fails, it just keeps right on going, and if you really need to turn the water on or off, you can always send a live person to rotate the valve.

      The point of the article is that they no longer allow these kinds of monitoring systems to be run over separate wiring and custom serial protocols -- it MUST be IP-based. Which is a good thing -- you want as few custom solutions as possible, especially when the existing network can handle the job just as well.

    3. Re:Why? by Anonymous Coward · · Score: 3, Insightful

      Why would you want to control an actuator valve remotely? Because in the event of an emergency you can respond a lot faster by pressing a few keys than you can by sending a man out to do it for you. It is also cheaper for maintenance purposes. I know a valve doesn't sound very complex but when you talk about an entire system, especially a loop that serves multiple buildings it all adds up. It also allows you to monitor the system and tune it so that you aren't wasting energy. There are other reasons too but there are some major ones.

      In addition most networks for controlling critical building services are separated physically from the rest of the network. And even if the network were to go down the valves or equipment would be set to fail in a certain position ensuring not only safe operation but continued service.

    4. Re:Why? by ninja_assault_kitten · · Score: 1

      Welcome to 1999 where we have IP-enabled console access.

    5. Re:Why? by boxless · · Score: 1

      He's talking about chilled water, not cold water, though chilled water is cold.

      Chilled water is the water that the campus's aircon units use to cool the air in the buildings. The chilled water is pumped from a central plant where there are massive things called 'chillers'.

      I can only assume that HVAC controls companies are starting to use IP with their controls. used to be all custom.

      Still scary putting it all on the same net, though.

    6. Re:Why? by denobug · · Score: 5, Informative
      What's the point of being able to control a cold water valve actuator through the internet? Wiring everything into their internet servers just creates a lot more problems when something goes down.

      A cold water valve actuator works very differently from your faucet in your ketchen, both in the mechanics and scale of flows.

      Let me begin by pointing out the facts that most, if not all of the new industrial controls are trying to get on the IP based networking already. It is far cheaper to convert all different wiring and protocols (RS-232, RS-485, serial communication in general and Common and proprietery protocols like Modbus, ControlNet, etc.) and have them run over the TCP/IP network than having dedicated networks on all of those devices across a plant, or in this case, across the campus (and possibly multiple "plants."

      TCP/IP network is scaleble, and second, it can be secured (with proper isolation and expertise). It is also transparent, i.e. multiple typs of physical wiring/connection scheme can be used. Other industrial protocols (yes, there IS a protocol involved in that actuator valve you mentioned, and so does other devices) often are either proprietary or are "narrow-band" type protocol designed to run across a serial cable. Running multiple networks on dedicated medium requires more wiring than single TCP/IP network. It also makes it difficult to do upgrade/equipment change-out in the future. When changing out industrial equipments down the road (we're talking about like 10 years later), technology changes, making it unreasonable to put up a wiring that will need to be changed.

      In addition, there are usually limitations on the physical length of the wiring on the medium. Most protocols not based of TCP/IP model tends to be limited on the length on its own, requiring a repeater if it needs to travel longer distance (we're only talking about more than 250 ft). TCP/IP network, on the oter hand, has switches and routers in place, they act as the repeaters when needed. TCP/IP can also be run on fiber, expanding the distance a lot farther than traditional copper wires. Across the campus control with direct serial cable might work (RS-485, for those who are famaliar with them), but management cost is a lot higher today using pure serial wiring network than new "virtual" network resides on TCP/IP infrastructure. Signals can be re-routed without signigicant physical re-wiring as well.

      Let's also talk a bit about the "why" we need to have the on that actuator valve connected to the network. Modern campus-wide (or plant wide) controls are monitored and done by a centralized control room. They monitor and issue commands to run the equipments to maximize the use of equipments while minize the cost of operation (wages = expansive cost). Actual machine controls(flow control, automatic safety switches) are done by PLC or other embedded devices on site. They are your field operators today! The commands are issues by the central Control Room to those controllers, and they in term control individual devices (pumps, valves, power breakers, you name it). If my descriptions does not convince you how complicated it can be, it is. To have dedicated control networks on those devices, which are not necessarily on the same protocols, especially not at one location, only add cost to the control system. It is better to "out-source" the transmission medium to a more transparant network platform and let the networking people to ensure its constant uptime.

      I'm sure I do not have to mention the use of VOIP, audio/video, survalience (security) on the TCP/IP network. We already beat the subject to death.

    7. Re:Why? by dk.r*nger · · Score: 1

      What's the point of being able to control a cold water valve actuator through the internet?

      Not "the internet", the TCP/IP infrastructure.

      The reason is the same that you want your toilets, lab sinks, coffee machines and drinking fountains on the same, unified water supply network, rather than seperate ones for each. Sure, if the watermains break, you loose ALL of those, but on the other hand, you have the budgets of n networks, rather than one, to make sure that won't happen.

    8. Re:Why? by Anonymous Coward · · Score: 0

      How do you loose a toilet?
      They're generally securely fastened.

  13. Ok by Cryptacool · · Score: 1, Troll

    So a couple questions first a) what makes harvard so special? seriously I mean its a generally well regarded college, but not nessecarily in the area of IT b) putting everything on the IP network, is probably a bad idea.

    Does Harvard have a nuclear reactor? That would be a "not so good" technology to have on the public network. just seems that the current trend to give everything an IP address is a step in the wrong direction.

    1. Re:Ok by Anonymous Coward · · Score: 0

      A) Maybe it has something to do with it being the oldest university in the country, or maybe with it having the largest endowment in the world... or maybe that it has the largest academic research library in the world...

      B) the article does not say EVERYTHING is being put on the IP network.. "Most every physical-plant control device, whether it be security cameras, chilled water-valve actuators or parking garage card readers, are being designed to work with the IP network." There is a big difference between devices like those and a nuclear reactor.

    2. Re:Ok by Anonymous Coward · · Score: 0
      That would be a "not so good" technology to have on the public network

      I doubt there's anything public about what they're putting on the IP network. They're just using standard networking hardware instead of buying dedicated proprietary control and communication equipment. It's not like they're putting students on the same subnet ... I hope.

      Granted, they're routing this special traffic over the IP structure they've built. That's where his ROI point comes in.

      But the whole thing does bring up a very interesting point. Say you have a critical control system, e.g. air conditioning. If you've built a fast, redundant, monitorable IP infrastructure, would you rather run your critical control system over it or over some black box network some contractor builds? How do you judge what's more likely to fail?

    3. Re:Ok by mplex · · Score: 1

      There's nothing wrong with putting this stuff on the network. Before the network, each system needed it's own cable plant with it's own problems installed in every building. Air conditioners had their air pressure system, with door locks and other equipment on seperate low voltage systems. It costs a lot of money to install and maintain all those different cable plants. With IP, you just run network jacks everywhere, and when Bob wants to cool down a building, he can do it from his desk. This is great for large campuses or where infrastructure is managed remotely.

      They are not talking about the fire alarm system or critical infrastructure, but for everything else, it's a good idea that is being sold nationwide on all large construction projects. I happen to be a network engineer, and these days, our equipment is more reliable than the primitive token ring systems or low voltage systems strung around campus that I've seen. The only problem is when the network goes down, all the doors unlock and security cameras go down ;) But that never happens...

    4. Re:Ok by dildo · · Score: 1

      Sigh.

      Giving everything an IP address is not an intrinsically bad idea. It _would_ be a bad idea if the hypothetical nuclear reactor was controlled remotely, but do you think anyone would be that stupid? If we were to remove everything that _could_ be misconfigured, broken, or hacked we would quickly run out of possessions (the first thing gone would be your beloved computer.)

      To convince you that it is not intrinsically stupid, look at this
      thumbnail strategy for protecting the IP connected water mains.

      Case 1. Use the IP connection only for checking status. The checking apparatus will have no control over the operation of the water main.
      Allow it only to receive connections from inside the Harvard network to protect from external attack. To protect from attack within the Harvard network, log traffic into the main. The worst thing that can happen is a DOS attack, and in that case, make the water main capable of being monitored manually.

      Case 2. If you want to use IP connections for monitoring and controlling the water main, restrict access like in Case 1, but add the restrictions that the password not be set by users but be provided by one of those RSA keychain things. This is a hedge against the typical weakest point in many security systems -- crappy passwords. Eliminate all unnecessary services and accounts on the computer responsible for the water main control. And then, most importantly, incorporate a network-independent failsafe control that will override the IP-controlled computer if the watermain tries to do something catastrophically stupid at the command of a hacker or a user mistake.

      I'm no expert, but this strategy seems like it minimizes risk enough. If you stick with Case number 1, then things should probably go nicely.

      And of course, it can still be hacked (although that is unlikely.)

    5. Re:Ok by LookoutforChris · · Score: 1

      IP network != public network.

    6. Re:Ok by _Splat · · Score: 1

      The electronic lock systems I've seen all stay locked as soon as the network goes down or the power goes out. And the police and firemen have old-fashioned manual keys that can open them when they need to get in. Sucks when it's not an emergency and you need to get in though...

      --
      -Splat
  14. Necessary Approach by iamlucky13 · · Score: 4, Interesting

    I worked for the network and telecommunications department for a smaller university for a few years. Building the infrastructure in place like this is critical. We constantly found ourselves working out awkward solutions to providing access to older buildings. A couple of the buildings are running ethernet over phone wires and served by hubs that are 20 years old because they are the only thing with a strong enough signal for the quality of the wires. Two of the dorms are using Cisco's LRE DSL technology. Locating IDF's when we did major upgrades was a pain in the butt. Sometimes we would spend most of a day adding a couple drops to a single office that needed more space, but rewiring that wing wasn't in the budget. In the long run, the costs add up, as do the frustrations.

    In contrast, our newest building is thoroughly wired (with the perplexing and random exception of two small labs that I spent several days running cable to last summer). Even the closets have multiple ports, just in case, and that has been important several times.

    Documentation is equally important, and someplace where we currently lag. Currently, what goes where is stored in our heads, and gets lost every time someone leaves. The mix of old and new standards, as well non-standard crap has made the documenting process difficult. Also, it is impossible if there isn't a method in place for ensuring that changes made as documentation is being built up aren't recorded.

    Another challenge is correctly anticipating what your future needs are and building in expandability. Our athletic center was built right before the networking became standard, and while it has plenty of phone lines, the distance is too far to run ethernet in some cases, and the routing makes spot-upgrades close to impossible.

  15. The name's DUMAS.. j/k by Anonymous Coward · · Score: 0

    He he

  16. What is that noise? by Anonymous Coward · · Score: 0

    Oh, its all the people anonymously donating to Tor.

  17. Re:oh, neat....Harvard's network by stupidfoo · · Score: 0, Offtopic

    Their head SysAdmin seems to be a drunk, circa 1989.

  18. Re:MIT already knows. (was Re:Wait..) by blinder · · Score: 4, Funny

    huh, interesting. i take the t every day between harvard and central and i've always thought, as i stand in the car... looking at those bundles of cables, "what if i chopped through them?"

    so... if that is right... i could, theoritcally, break the intarweb for all of harvard?

    oh, did i just say that outloud? i mean come on! what do you think when you see large bundles of cable?

  19. PacketFence by Anonymous Coward · · Score: 0

    We run PacketFence and it works nicely. We use it to register students and it can automatically block worm infections. Good to see open source getting a bit of press.

  20. Re:MIT already knows. (was Re:Wait..) by Kermit870 · · Score: 2, Insightful

    so... if that is right... i could, theoritcally, break the intarweb for all of harvard? +5 Interesting? Only on slashdot.

  21. In All Fairness... by Anonymous Coward · · Score: 0

    Obviously you raise some geniune questions about Internet access in the classroom, however...

    Having been to a school where we all had laptops and Internet access during classes, the reality is a bit different for the majority. During lectures, if you sat in the back, pretty much all you would see was people browsing hobby websites on their machines. Some of them playing with SNES emulators (for Final Fantasy mostly).

    Of course it's different during actual classwork, as access to the Web is an amazing tool, but some teachers decided to start policies whereas we had to close our laptop screens or unplug our network cables (no wifi) during lectures because nobody would pay any attention.

    1. Re:In All Fairness... by Anonymous Coward · · Score: 1, Insightful

      I'm going to go out on a limb and say if the students aren't paying attention, its probably that the lecturer is not doing a very good job of making the lecture interesting, the lecture doesn't present any useful information (but, perhaps, attendence is taken in the lecture for grading purposes because otherwise no one would show up and just read the book instead), or that the students simply don't need to devote their full attention to it and desire some distractions (and for someone like me with a bad case of ADHD, if I didn't have a distraction, I'd probably end up not being able to focus on the lecture at all).

      If Harvard is such a great school and only admits the best students, I'd think they could trust the students to exercise their own judgement in regards to how they choose to learn in class.

      This is college, not high school. These professors and college beaurecrats need to grow up. If I pay upwards of $3000 a semester (and this is just a public college I attend), I expect a little bit of freedom and respect towards how I choose to gain or squander with my education. It seems like the higher up you go in the prestige ladder, the more inane and ridiculous it becomes.

    2. Re:In All Fairness... by Breakfast+Pants · · Score: 1

      "If Harvard is such a great school and only admits the best students, I'd think they could trust the students to exercise their own judgement in regards to how they choose to learn in class." Ok, Harvard only admits the best students--they still make the curriculum challenging to those students. If this even helps them have a 2% lower rate of people failing out, it makes them look better.

      --

      --

      WHO ATE MY BREAKFAST PANTS?
  22. Re:MIT already knows. (was Re:Wait..) by The+Pim · · Score: 2, Interesting

    It used to be a microwave link to MIT. When whether was bad (and remember this is Boston), we had massive packet loss.

    --

    The evaluation of an action as 'practical' . . . depends on what it is that one wishes to practice.
  23. Just install greasemonkey by brunes69 · · Score: 1

    And remove the "games." from all "games.slahsdot.org" links.

    Any article on /. is referencable from any section other section's domain or even from the "no section" section.

  24. Harvard and RIAA by The+Pim · · Score: 1
    it is Harvard. I bet they talk to the RIAA on a regular basis.
    The Berkman Center for Internet & Society, former home of Lawrence Lessig and current home of Jonathan Zittrain, Charles Nesson, et al, is at Harvard. Does that change your perception?
    --

    The evaluation of an action as 'practical' . . . depends on what it is that one wishes to practice.
  25. 150-200TB per day? by outriding9800 · · Score: 1

    Is it me or does that number seem a bit high? If a 100mbit line will push only 30TB in a month. And yea I know they are probably not running a flat network.

    1. Re:150-200TB per day? by AutopsyReport · · Score: 1

      Do you know how much porn one man is capable of downloading in a day?

      --

      For he today that sheds his blood with me shall be my brother.

    2. Re:150-200TB per day? by nsayer · · Score: 1
      Do you know how much porn one man is capable of downloading in a day?

      Seeing as how we're talking about college, I'd say s/man/boy/, unless you're talking about the profs.

    3. Re:150-200TB per day? by Anonymous Coward · · Score: 0

      It may *seem* a bit bit high ...... but he runs a huge network. If you run a gig feed at 20% utilization that's >20T's per day. He has 11 of them feeding harvard buildings it looks like and 4 10 Gb feeds!!!!!

  26. Reactors by agaffin · · Score: 1

    Harvard doesn't have a reactor, but MIT does - and just outside Central Square.

  27. Re:MIT already knows. (was Re:Wait..) by Anonymous Coward · · Score: 0

    Who says that was the interesting part of the post besides you?
    I personally thought it was the topology here that was interesting.

  28. Go down the street to MIT by raze888 · · Score: 1

    I used to work there, Harvard's is nothing compared to what they have at MIT.

    1. Re:Go down the street to MIT by Brikus · · Score: 1

      Where you a gifted math genius disguised as a janitor?

    2. Re:Go down the street to MIT by raze888 · · Score: 1

      No, back then I set up and supported FAS computer labs and servers. I also set up temporary lan's for events.

  29. Re:MIT already knows. (was Re:Wait..) by Anonymous Coward · · Score: 0

    Dweebs who can't stomach a little truth and don't know how to properly format a post..

    Only on Slashdot, is how the cliche goes, I believe.

  30. Harvard General Counsel knows about RIAA and Tor? by tech-law-ny · · Score: 1
  31. Re:In other words... by charlesnw · · Score: 1

    I agree. This Life Partner and Significant Other stuff is junk. Man.

    --
    Charles Wyble System Engineer
  32. irrelevant ... by Anonymous Coward · · Score: 1, Informative

    Ummm, check with dig -- harvard.edu is not a "hostname" and only has SOA, NS, and MX records associated with it -- neither CNAME nor A.

  33. If only you knew. by Anonymous Coward · · Score: 4, Informative

    It's not nearly as rosy a picture as is painted in the article. I've been working in IT at Harvard for quite a few years and until recently we've had too small of a budget with priorities on gadgets for VIPs and not regular infrastructure replacement. We're still in the dark ages in many ways.

    Those custom apps he brags about? They break, are poorly documented, and we're in fact trying to move away from them as much as possible. Testing of major network changes is so poorly done as to be nonexistant in many cases. And let's not even get into the uptime of critical systems like email and webspace (those have been down for hours at a time, days in a row for week son end).

    And those staff numbers? Inflated. We are really short-staffed.

    1. Re:If only you knew. by anonymouskowherd · · Score: 1

      why not tell us how you REALLY feel? It must help to publicly air the dirty drawers of Harvard's seamy underside rather than languish voicelessy in bitter serfdom... Harvard's CLOCK is really getting cleaned lately. I am glad this article came out so some people could vent and now are able to move on with their lives...

    2. Re:If only you knew. by noFilter · · Score: 1

      Ah, this person actually works for the Department of Indoor Tennis at Harvard. Actually, FAS's dept of IT. Yeah, there's only two of them there and you should see them scramble on the out of bounds balls. Strange, I thought the dept of Indoor Tennis was well funded.

  34. Re:MIT already knows. (was Re:Wait..) by blinder · · Score: 1

    hmmm... now if /. had a +/-5 for "snarky" then maybe it could have been modded properly... but interesting? not so much. i'm not that interesting.

  35. The hell we do... by Anonymous Coward · · Score: 0

    ***They have the money to do everything properly!***

    Our network has been in the shit-can for the last few weeks. Sometimes emails get stuck in server-land and don't show up for three or four days after they're sent. My thesis advisor and I weren't on speaking terms because he thought I hadn't sent my first chapter. That and because my first chapter was generated on www.lipsum.com.

  36. Re:MIT already knows. (was Re:Wait..) by Anonymous Coward · · Score: 0
    i mean come on! what do you think when you see large bundles of cable?

    Ohh. Mmm.
  37. you have an alternative term to SO/LP? by Anonymous Coward · · Score: 0

    I've lived with and carried on a monogamous sexual/romantic relationship with a person of opposite gender for close to a decade. We're not married. 'Significant Other' and 'Life Partner' seem like perfectly apt terms for this arrangement, but then I'm not a homophobe so I guess I don't get the stigma you seem to believe is attached to them. You have some alternatives to suggest, or is your post in fact a pointless troll as indicated by moderation?

    1. Re:you have an alternative term to SO/LP? by Anonymous Coward · · Score: 0

      Fag

  38. Re:MIT already knows. (was Re:Wait..) by Aerion · · Score: 1

    Crimson brags about its class B address -- MIT has a class A!

    Furthermore, most dorms at MIT each have their own class B all to themselves.

  39. Re:MIT already knows. (was Re:Wait..) by Anonymous Coward · · Score: 0

    and all these connections need that many public addresses why?? MIT knucklehead....

  40. Is this really a good idea? by agent0range_ · · Score: 1

    Most every physical-plant control device, whether it be security cameras, chilled water-valve actuators or parking garage card readers, are being designed to work with the IP network"

    Sounds like they're introducing a single point of vulnerability. In one fell swoop you could take out a lot of important systems.

  41. clueless ... by Anonymous Coward · · Score: 0

    Harvard University is more than just Harvard College. There's more address space than mentioned in the article. In addition, as also mentioned in the article, the UIS NOC also maintains the NoX -- and guess how MIT gets its I2 connectivity?

    And the purported T-opology is laughably clueless.

    Informative? Not!

  42. wrong group ... by Anonymous Coward · · Score: 0

    The parent comment is clearly referring to the Faculty of Arts and Sciences (FAS) network.

    The topic article was about the core network run by the University Information Systems (UIS) NOC.

    1. Re:wrong group ... by extra88 · · Score: 1

      That's the first thing I thought as well when I read the GP.

      It's probably a good thing that the FAS NOC is moving away from its various home brewed bits (to Cisco Network Registrar) but they are *not* the bits the Networld World article mentions.

      And none of that has to do with the slowness and downtime for the FAS email servers or the downtime of the web server.

  43. Re:MIT already knows. (was Re:Wait..) by jaxon6 · · Score: 1

    MIT has much more than a Class A.
    http://macfadden.mit.edu/colserv/digital/ordering/ ip.html
    When I worked at MIT, I was aware of the size of their IP space (larger than China), but I didn't realized the full extent of how much they really had until we needed some address space for our subdomain, csbi.mit.edu. The planned subdomain spanned a half dozen buildings spread out over a distance of four square kilometers, with dedicated fiber links between all the buildings.
    After I send network-ops a detailed email explaining our planned network, I sat back and waited for their reply. I was thinking we could get access to a Class C, or maybe a /28. The email that I got back said, basically, 'Ok, the 18.68.0.0/16 network is now under your control. This should take care of all your problems.' I was pretty much dumbfounded. Where else but MIT would you get this at 25?
    In terms of a solution, though, the Class B was the best possibile option. MIT only had to make a quick change to their OSPF routing table, and we were able to subdivide the Class B as we needed.

    --
    Do you see the sig? Do you have it in your sights? Why yes, Miss Moneypenny...
  44. I interviewed at Harvard by drewzhrodague · · Score: 2, Funny

    Twice, actually. Once for the design/architecture area. Nice gentelman interviewed me, and I was delighted to see that he was also into printing things. I was bombarded with recruiters at the time.

    The other person I interviewed with was an asshole, insulting me in the interview. It was a Solaris shop, and at the time, the guy said that E10Ks were 'small', and that I needed experience with something bigger before I 'wasted any more' of his time. I scratched my head, and wondered what part of Sun's product line he was thinking of.

    After repeatedly trying to get the position of someone I *knew* who's slot was now open, I gave up on Harvard, and worked at MIT's media lab as a volunteer. Besides, MIT had more interesting coffee machines, and lots of legos.

    Disclaimer: I have only a GED.

    --
    Zhrodague.net - I do projects and stuff too.
  45. I am available by drewzhrodague · · Score: 1

    I am available, and in the Boston area right now! In fact, I could stop by this week, if you are hiring people. Send me an email, and I'll drop by, we can talk about it. Four weeks *paid* vacation sounds nice for a change...

    --
    Zhrodague.net - I do projects and stuff too.
  46. ARGH!!!! LIES!! by Vengie · · Score: 1

    posting right now from a harvard ip, i can't host wc3 custom maps. stupid port blocking. i can't ping shit and the latency is terrible. :(

    --
    When in doubt, parenthesize. At the very least it will let some poor schmuck bounce on the % key in vi. (Larry Wall)
  47. Harvard Network Reliability by Anonymous Coward · · Score: 0

    This is what I remember about Harvard's network reliability from my college days: http://www.thecrimson.com/article.aspx?ref=348114

    There's nothing quite like watching a whole computer lab full of overstressed students freak out when the network goes down a few hours before a term paper deadline. :p

    1. Re:Harvard Network Reliability by HarvardAce · · Score: 1
      Yeah, that day was a bad day. There were about 15 of us working on our final projects (that were 2 or 3 days late by this point) when the network shut down. Actually, come to think of it, it probably was a good thing because we finally got to sleep for a few hours.

      The network was great my freshman year ('99-'00). Part of that may be because I was coming from a dial-up connection, but that year was really the year that Napster started to take off. Latency was very low (pinging In either my sophomore or junior year, they started having troubles meeting the demand placed on their bandwidth. As a result, they implemented some sort of bandwith shaping device which killed the latency (I'd go from a 10 ping to a 1000 ping and back again) and also drastically reduced the bandwidth on anything but HTTP/FTP downloads. As much as I hated it, I did understand that it was a college network and that the priorities should be for educational use.

      Senior year the latency and bandwidth got more reasonable, but it never reached the levels it was my senior year. However, it didn't really matter too much as we had moved to playing Halo non-stop against a room a few floors below us.

      --
      Note to self: Stop putting jokes in my insightful comments so I can get something other than +1 Funny!
  48. ordinarily, by alizard · · Score: 1

    we don't hear about the outfits that do it right because they simply don't generate bad news big enough to make the mass media.

  49. Re:MIT already knows. (was Re:Wait..) by Doppler00 · · Score: 1

    Wait, isn't /16 only about 2^16 addresses? Or am I forgetting something.

  50. wrong network ... by Anonymous Coward · · Score: 0

    Sounds like another unhappy camper from the FAS network -- "i can't ping shit" gives it away.

    The article was about the core network run by the UIS NOC, not the FAS network.

  51. Look closely ... operations not architecture by TallMatthew · · Score: 1
    This guy "oversees the operations center at the heart of the network." Huh? He's doesn't run the network. He's the dude who smacks the netops guys when they fall asleep at their HP Openview screens. The way he talks is a tip off. From TFA:


    We have long polled network interfaces using SNMP to count the octets crossing interfaces from which we create real-time bandwidth-capacity graphs as a baseline to measure our overall network use.


    Or as net arch would say: We use MRTG.

  52. Why?-A Critical Junction. by Anonymous Coward · · Score: 0

    The problem of course is that IP protocols aren't ment for time sensitive loops. If I need that water valve off NOW! then IP isn't going to give me that guarentee. A dedicated serial line does. 99% of the time IP is "good enough", but sometimes it's that 1% that gets you.

    "Let me begin by pointing out the facts that most, if not all of the new industrial controls are trying to get on the IP based networking already. It is far cheaper to convert all different wiring and protocols (RS-232, RS-485, serial communication in general and Common and proprietery protocols like Modbus, ControlNet, etc.) and have them run over the TCP/IP network than having dedicated networks on all of those devices across a plant, or in this case, across the campus (and possibly multiple "plants.""

    That's because of market effects, rather than weither IP protocals are the best solution to the problem.

    "Running multiple networks on dedicated medium requires more wiring than single TCP/IP network."

    The I2C in your computer works just fine on the two wires it uses, and more devices can be added (most MB's have an I2C connector even if most people don't use it).

    "In addition, there are usually limitations on the physical length of the wiring on the medium. Most protocols not based of TCP/IP model tends to be limited on the length on its own, requiring a repeater if it needs to travel longer distance (we're only talking about more than 250 ft)"

    That's really an "analog vs digital", more than it is the merits of TCP/IP. Plus one can run analog over fiber by using PWM.

    "To have dedicated control networks on those devices, which are not necessarily on the same protocols, especially not at one location, only add cost to the control system."

    Cost should never be used as a reason to lower safety.

    1. Re:Why?-A Critical Junction. by Anonymous Coward · · Score: 0

      We can all come up with reasons *why* convergence does not make sense. A robust IP network will continue to kick the tail of any serial or proprietary infrastructure supporting building operations. You can kick and scream, scratch and claw - however we will all converge our services someday to a more robust, intelligent infrastructure - and that infrastructure is IP.

  53. Re:MIT already knows. (was Re:Wait..) by bhirsch · · Score: 1

    i take the t every day between harvard and central

    How lazy are you? It's barely a 10-minute walk.

  54. Re:MIT already knows. (was Re:Wait..) by blinder · · Score: 1

    wow... you really added quite a lot of value now didn't you?

    its always nice to see knuckleheads make wild ass assumptions about people they don't know anything about.

    you can go now.

  55. Re:MIT already knows. (was Re:Wait..) by bhirsch · · Score: 1

    Let me guess, this is part of your own personal green program?

    I know anyone who takes a subway instead of walking ten minutes is lazy. Then again, the shift key seems to be a bit of a reach for you too.