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Microsoft's Not So Happy Family
D.A. Zollinger writes "Reports from Redmond are that Microsoft Employees are not happy with the double delay of Windows and Office being pushed back into 2007. EETimes is reporting that some Microsoft employees are calling for the termination of several top managers Including Brian Valentine, Jim Allchin, and Steve Ballmer for the delay debacle. The report references a blog by Who da'Punk, an anonymous Microsoft employee who asks, where's the accountability for failure? So far the blog entry has generated over 350 comments from Microsoft insiders and outsiders."
Not a good day to be a fly on the wall in Ballmers office.
"I'm going to fucking kill Microsoft!"
HURL!
THUD!
SPLAT!
Actually though, chopping the head off the chicken might seem like a good idea at the time until you realise its the arsehole that becomes the new leader.
liqbase
Here's the thing. It's not like setting a schedule is going to magically make something happen. Programs are written by programmers, they aren't willed into existence by Gantt charts, no matter what PMs think.
The only problem here is not that the release was pushed back, it's that someone's Gantt chart wasn't updated with good information. So when the real numbers went in, the "realistic shipdate" suddenly met reality.
Should someone get fired? Yeah. Probably the managers who didn't do their job and keep upper management up to date with correct project status. Anyone else? Yeah. Those managers who took a ship or die attitude and will end up burning their teams out in the next year. And finally those managers who knew reality but continued to live in their fairyland (not the Mac one) where products are developed by sheer management willpower alone.
Lots of blame to go around, but the bottom line is that the product was never going to make its shipdate. The question now is whether the revised date is realistic and how much is Microsoft willing to trim back features in order to meet it if further delays are encountered.
Axing senior management isn't going to get Vista out the door any faster -- probably a lot slower because whoever comes it to pick up the pieces is going to have a hell of a job. It might make Windows 2021 (or whatever they're calling Vista 1.1) ship quicker but in the short run, it'll be chaos. Shareholders, for the most part, don't care about the long run -- they care about now.
Am I part of the core demographic for Swedish Fish?
"I've done it before and I'll do it again," he said. "Anonymity has no place at Microsoft."
"Sure there's porn and piracy on the Web but there's probably a downside too."
Yes, that rumbling noise in the background, faint at first, but growing louder with each passing moment... yes, soon enough you can tell that it is a crowd of people... they are chanting... what are they saying.... I TOLD YOU SO, I TOLD YOU SO, I TOLD YOU SO, I TOLD YOU SO, I TOLD YOU SO
Joking aside, this shouldn't even be news (sorta) its as unexpected as a suicide bomber in the middle east somewhere. Lets see, the EU, Mass., other entire countries dumping MS, Korea, and the response from MS has been FUD and 'smoke and mirrors' for several years now. I think its time for MS to put up or shut up. They have promised to fix all the woes of Internet users for several years now... time they did some of that, or simply hide in their cubes eating humble pie, reading the news about their stock with FF.
No, not a case of Linux fanboi, just observation. I'm rather tired of hearing how MS is going to fix this or that, and all they've fixed is prices in the past. On that issue, I'm rather happy with the way Open Source software is handling these issues, rather more up front about it, and trying to cobble together associations and software to battle the problems instead of promising the panacea of software at the mere cost of one arm and one leg per user.
Support NYCountryLawyer RIAA vs People
Who da'Punk is in fact the real enemy. He wants to end the bloat at Microsoft and convert it into a lean and mean machine of productivity. Imagine what options open source would have if people in Microsoft where devoted to create great software for the users, instead of pursuing their own petty concerns in the corporate ladder. If Who da'Punk and others like him had their way, Microsoft would be user-centric, but keeping the users always within the Microsoft universe. He's planning a world of happy slaves of Microsoft. Now we are all slaves, but at least not happy. In the unsatisfaction of slaves the seeds of change lay. If everybody was contented, the chances of breaking the Microsoft monopoly would be nil (on the other side, we'd be happier and have great software, but still slaves).
So help him not. Cheer Balmer instead. He's our real ally in this fight.
Rome taught me patience and assiduous application to detail. Virtues which temper the boldness of great, general views.
...that their stock options aren't going to be worth as much. The truth is that Microsoft has very good reasons to delay Vista, only some of which they control. Anyone who has installed the beta can see that it has a long way to go before it reaches release quality. Vista is a fairly big update to the Windows code base, and the fact that it is not stable or speedy enough yet for day-to-day use at this late stage must be a factor in their decision to put it back.
Externally, Vista changes the driver model, and the hardware manufacturers seem to be lagging behind. There is no point releasing an OS if no one can use their graphics cards.
Microsoft has a lot riding on Vista, the first desktop OS release since 2001. They will not have decided to slip lightly.
sheep.horse - does not contain information on sheep or horses.
People buy Vista because the manufacturer of their new computer decided to pre-install it.
Consumers are not actively making an OS choice. They take what is fed to them.
My point is that we are in a situation of monopoly that will always by its own nature restrict the choice of users to the monopoly universe. The only way of breaking that stranglehold is through the cracks in the monopoly. If those cracks are plastered there is no way out. Of course the quality of software is more important than politics, but I believe than the quality of anything in a monopoly culture will never be so good as the quality of that same thing in a culture of free competition. So is a matter of short-ter versus long-term quality, IMHO.
Rome taught me patience and assiduous application to detail. Virtues which temper the boldness of great, general views.
After five years and more than a hundred billion dollars revenue from computer users, Microsoft will revamp Vista at the 11th hour to turn it into a little more than a skin on XP, which was little more than a skin on 2K.
Almost all recent innovations in computing have come from organisations with orders of magnitude less revenue than MS. We are simply not getting value for money. This monopoly must be broken so competition and progress can resume. Formats, APIs, and communication protocols MUST be documented and opened to allow competitors a level playing field.
Anything else will just perpetuate the current stagnant, inbred computing environment.
"I've got more toys than Teruhisa Kitahara."
If Microsoft didn't have a monopoly in the OS market, these management problems probably would have crippled the company and product by now.
On the other hand, if they didn't have a monopoly, perhaps everyone would be focused on competing and improving their OS, and these problems would not come up.
Respect the laws of physics, for the laws of physics have no respect for you.
There will be plenty of people that are tired XP and its constant security problems by now. They will upgrade the day Vista is out, thinking it will be the solution to all their problems. The advertising for Vista will be *very good*. You can bet on that.
Microsoft will make sure that people using XP will not be able to easily communicate with the new applications on Vista. Companies will be scared of having some computers running XP and newer ones running Vista. Companies loving standardising things.
People will upgrade before too long. If not voluntarily, they will be forced to.
The only thing Microsoft need to do to almost guarantee success is to get the thing released soon before Mac + Linux start getting too popular!
I'll probably be modded down for this...
Axing senior management isn't going to get Vista out the door any faster -- probably a lot slower
It depends on why the Vista project is in turmoil, doesn't it?
I can think of several situations that, if they held, would be counterexamples.
(1) The Captain Kirk school managers: Ignore enginering's time estimates because you don't want to believe them and have unwavering faith in your personal charisma's power to alter reality. Also known as the "assume we had a can-opener" manager.
(2)The "turn-around" style of mamagement: When a manager comes in and turns a situation around, he's a strong manager. Therefore a manager that turns his company around frequently must be stronger than one who turns the company around once.
(3) The "kill the messenger" style of management: On the theory that "no news is good news", turn every instance in which bad news has to be brought up into a game of "beard the lion". Subtypes include "If everyone keeps tap dancing hard enough, maybe nobody will notice and things will sort themselves out" theorists.
(4) The "I'm manager because I can everybody's job better than they could" manager. Hardly bears description. On the flip side, if you're honest with yourself, you'll admit that as an engineer, deep in your heart of hearts, this is you. The obviously awesom weapons of the engineering paradigm can slay any dragon. Management? Pfft. You just take the pot of potential objectives on one hand, and the pot of resources and capabilities you have on the other, build a set of alternative frameworks connecting them, crunch the numbers and pick the best.
Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
If MS makes such a superior OS -- which I doubt, not because it's MS but because it's too dofficult for anyone to do at all -- either FOSS raises it's bar or it dies. That's not because MS is a monopoly. That would be because FOSS would not be able to survive in the free market.
Look at OpenOffice.org. People compare it to MS Office and they say it's slow and bloated. Compared to MS Office. I'd challenge someone to find any application with more needless bloat than MS Office. For years the number one complaint about the entire Office line was that it was always bloatware. Now OOo comes along and bloat isn't a problem? I'm sorry, that's BS and we all know it. OOo is going nowhere until the codebase is cleaned up. The only reasons it's as popular as it is are because it's FOSS and because it's the only thing besides MS Office. As it stands now you decide if you want to pay for MS Office. If you don't, you get OOo. Not because OOo is better than MS Office (which should be why you choose any piece of software, right?) but simply because it's cheaper. This is like choosing GIMP over Photoshop. If you're a professional, you only do it when you lack the money to afford the real deal (which then suggests you're possibly not as professional as you think).
Now look at Linux. People chose Linux because for what they want to do, the OS is actually better than other OSs. Look at Firefox. People chose that over IE because it's better. Hadly anybody used the old Mozilla Suite for exactly the same reasons that OOo rather sucks. The fact that Linux in particular costs so much less is rather irrlevant to the discussion. Now look at things like LAMP vs Windows/IIS/MS SQL/ASP. Again, choice has little to nothing to do with the lisencing costs. It's what solution you know better, and what you want to do with it.
The road to tyranny has always been paved with claims of necessity.
Stupid job ads, weird spam, occasional insight at
Let's be honest here...as long as windows maintains it's current market share it does not matter.
If you work in a windows shop, and run into your CIO or IT head cheese ask this simple question "What would have to happen for you to SERIOUSLY consider dumping windows for some other desktop OS platform"
Chances are they will just give you a blank stare. That alone should tell you that ANY delay in the next version of windows will have ZERO effect on Microsoft's market.
And it might be seen as motivational.
Yeah, right. Motivational as in "all leave is cancelled until morale improves", or "we'll keep firing people until you ship product"
Unless it's all part of the Linux master plan...
"She's furniture with a pulse"
Look, kicking Ballmer and a few other people just below him upstairs, sideways or out couldn't cause any more turmoil in these critically wounded projects. And the projects that are working fine would no doubt continue fine.
The big problem is that this would be tantamount to an admission of weakness. It would cause a short term dip in the stock price, and more seriously create the impression of a chink in the armor.
Unless... They appointed somebody in Ballmer's place who would immediately wipe away the memory of all that. And boy, do I have a candidate for them. Wait for it... It's...
Jean-Louis Gasee.
Why?
(1) He's soave. He'd be a palate cleansing draught of Perrier to Ballmer's greasy bag of deep fried pork rinds and Gates's Technicolor Pop Rocks persona.
(2) He has the respect of engineers. He's cool. The proof? One word: BeOS. It would help recruiting of talent. The Linux snobs wouldn't have anybody in the MS corner office who was a convenient joke.
(3) He's European. French (duh). I mean, put yourself in the EU's shoes. An American monopoly is throwing it's weight around, and you've seen the frightening videos of its leader's nearly indescribable antics rallying the troops. How could this not evoke the nightmare of torchlit nighttime rallies and different supreme leader's rants?
Of course, his actual track record as a businessman is, uh, mixed. He had trouble getting product out as the head of the Mac development. He missed his opportunity to sell an 80 million dollar company to Apple for 200 million, and ended up selling it to Palm for 11 million . But he could credibly show up for work in jeans, a turtleneck and gold ear stud -- who could put a price on that? Sandwiching him between the board on one hand and carefully senior managers on the other, this could be a major win.
Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
(4) The "I'm manager because I can everybody's job better than they could" manager. Hardly bears description. On the flip side, if you're honest with yourself, you'll admit that as an engineer, deep in your heart of hearts, this is you. The obviously awesome weapons of the engineering paradigm can slay any dragon.
Okay, you knew someone was gonna stick up for engineers around here, so here I am. I'm going to pick up on your previous Star Trek analogy too, for maximum geek-factor.
There will of course be engineers like this, just like there are managers that think they are engineers. A good crew however, doesn't work like this.
Geordi LaForge doesn't WANT to be Captain. In fact, aside from some minor rank bumps early in the shows career when he moved from helmsman to Chief Engineer, Geordi showed no signs of wanting to move up at all. He was already EXACTLY where he belonged, in the engine room of the fleet flagship, under a great Captain.
Good engineers don't want to be out fighting Klingons and worrying about Ferengi ripping them off and Romulans stealing their toys. That's what good CAPTAINS are for. Picard gave Geordi engineering problems, and listened to him when Geordi said he design a way to tie the holodeck to the warp core and fix the particle of the week. There were also plenty of times they went to that meeting room, and Geordi sat there with his hands in his lap because it wasn't an engineering problem, and the best he could offer was to carry a tricorder on the away team.
This is like a good engineer wet dream -- all the best toys to play with, with a gung ho first officer and an angry klingon between you and everything else that can get in your way, from Cardassians to Starfleet Brass.
~Rebecca
Doesn't that qualify as a death threat?
I think MSFT management is just afraid cuz of all the build up for Vista that if it goes out the door and is borked then they'll seriously loose mindshare.
:-)
I'm hoping [as an individual fed up with windows] that Vista is a flop. I'd love to hear about 0-day exploits and the like. Frankly I'm tired of rampant vendor lockin, bloaty OSes and inferior technology.
Like just recently I had to buy a copy of Word for a publishing deal. Cost me $286 CDN. What does that give me? A word processor that only runs in Windows and only edits Word files. The latter bit doesn't sound so bad until you realize the format is not properly documented anywhere and essentially requires me to keep using Windows and Word to work with the files.
Whereas, in the "real world", I can build my own Linux distro [e.g. gentoo] for free, install OpenOffice for free and be editting documents in no time flat. Then I can move those documents to my BSD or Windows machines if I want. Heck, I can even hack the document [ala unzip and sed] if I want to do something not natively supported by OO directly [e.g. substituting all fonts in the document instantly].
So on Vista launch-eve I'll drink a pint in hopes that their initial release is a total flop.
Someday, I'll have a real sig.
The day linux takes 15% of the desktop market, you'll see microsoft scrambling to actually turn windows into a good OS.
s/turn/make/
s/into/look like/
Reference: Internet Explorer 7. Their solution was to change up the interface as a priority. The actual rendering of web pages is still far inferior to all other modern browsers.
Repeat after me: With Microsoft, it has never been about making a good product. It has been about making a product that is good enough to generate revenue, even if it is by force.
The funny part about this is Vista (in its original design) might have actually been about making a good product and taking computing to the next level. However, it is apparent that the marketing-centric Microsoft management style is unable to innovate enough to make this happen and as a result, Vista (when released) will bring very little to the table (not that this matters).
I think for many years, many Microsoft employees have assumed that they are walking on water because, after all, how could they not be, given the financial success of the company.
But I think reality is catching up with the company: Microsoft doesn't walk on water technically, they are producing roughly the same kind of software today as other big software vendors (and that's actually an improvement over where they were a few years ago).
Microsoft is turning more and more into the IBM of 20 years ago, and that means that they are getting technically better than they used to be, and financially less successful. Welcome to reality.
Microsoft has a bad reputation with regard to the quality of their code. But they have a really good reputation for shipping products.
This is news to me. Maybe you mean eventually shipping product, but their general reputation is for always being years late and always dropping features to make even the late dates.
Infuriate left and right
I spent 2 hours reading that thread, and the one thing that dropped my jaw was the post claiming that MS has been unable to stave off six 6-digit corporate desktop migrations.
*blink*
The only one I've heard about is IBM: that's 330,000 desktops. It's more than likely one of the six. This sounds to me like the Fortune 500 is getting really tired of the lack of security, empty promises, endless delays, absurd licensing costs... and has gotten wise to the FUD.
They know that if Apple can put OSX 10.5 on shelves in November, that will start the snowball rolling, and the avalanche is coming.
Sure, when Vista does ship (too late), there will be a huge marketing campaign for it. It seems though that they don't even know how to make a compelling pitch to customers, business or retail. Even with a January launch (I'm not holding my breath), the advertising will start in November, and those campaigns will need to be conceptualized in the next few weeks, if that hasn't started already.
MS has a disaster on its hands that no one seems to want, and they don't know how to sell it. Meanwhile, their enemies (aka the rest of the industry) are circling the bloated prey, waiting for MS to collapse under its own weight before they move in for the kill.
This is one of the things that's nice about open source (and really freaking annoying at the same time) - you can just decide to forget about backwards compatibility and go ahead and break old stuff. Since the source is open, someone can fix old programs to match the new API.
I'm sure most people here has had some experience with Mozilla deciding to alter some bit of the codebase to make it cleaner and it breaking some extension. It's "OK" because most of the extensions are open source, and it's possible to fix them to match the new API.
Likewise, I'm currently working with an open source project where I work (gonna keep this abstract enough so I don't need to be AC :)), and had to jump to the current nightly builds due to needed functionality. Unfortunately, the new version breaks backwards compatibility with the old stable version. Fortuantely, I have all the source code, so I was able to upgrade my plugin to work with the new APIs.
The source code is also invaluable due to the absolutely cruddy API documentation that comes with the project, but I've had similar problems with closed source products ("I wonder why all the examples use C-style comments in XML? And what they call XQuery appears to be something they made up on their own?"), but at least with the open source project I can work my way through it and directly contact the developers if I need to.
Unfortunately, this only works in the open source world when everything is open source. When Mozilla 1.0 rolled out, they had changed some of the APIs since the Mozilla 0.9.x builds, which broke some closed source plugins. One plugin in particular (the Adobe SVG viewer plugin) was never updated to support the new API. Of course, with native SVG support, that's really irrelevant now, but it was annoying back when it happened.
You are in a maze of twisty little relative jumps, all alike.
What is a good scenario, but is destroyed when you put money on the equation. On the reality, engeneers get underpaid, management get lots of money. So, many engeneers want to go into management.
That is also a reason to companies should pay the engeneers well.
Rethinking email
There is a very interesting aspect of delay, that is working to Microsoft's favor in this case.
In another field, note the most recently finished highway project in your local area. You might (if you were paying attention) remember the years of political turmoil before it started, the endless planning meetings, the politician promises. Then, you saw the signs go up, saying things like "This exit will be closed from Nov 11 2003 to Jun 1 2005" or something, and it seemed like forever. A date that far in the future is just a hell of a long time away.
But, note how you feel about the project today? The inconvenience of waiting are just completely gone. You've got a nice new freeway, and you get from here to there without much problem. In a couple of months it seems like it has always been there. All the hair-pulling and outrage that you felt when the finish date was first posted just seems so trivial now.
Anyway, that's the way it works for me.
Vista will be the same in a lot of ways. Microsoft, for better or for worse (mostly worse) is just as much of a monopoly as the Department of Public Works. They'll finish the goddamn highway on their own schedule, and they'll do an adequate job of it, and people will just live with it. And the very sad thing is, they'll like it.
Thad Beier
I love Mondays. On a Monday, anything is possible.
I found the following post (on the MS Blog comments) by someone who is probably a MS employee.
----snip-------
Talk around the vending machines in legal is that the delay has nothing to do with coding, slipped schedules or anything else. That's why very few heads will actually roll and most will simply shuffle positions. Actual reasons have to do with no product, NONE, shipping until after the mess with the EU is cleaned up. From what I've heard so far, if there are further major delays with EU that can't be solved by set-asides and scholarships, then expect another major delay beyond what has already been announced. At 25-40% annual compounded growth rates for Linux servers, the last thing that's going to happen is for the EU to be able to do what US-Justice failed to do, which is force disclosure of MS server protocols so competitors can copy MS's IP and gain market share in the market segment on MS's dime. Samba has never been 100% compatible and that's the way its going to stay, come hell or high water. Regardless of how much time/delay it takes, Samba and Vista will never be as interoperable as Samba is with PDC, AD, AS currently. If it takes another 6 month delay, another 9 months, whatever. Eventually EU will capitulate whether Commerce and the WTO has to step in or not. Server space market share has either reached a tipping point, or already passed a tipping point depending on which internal study you read. Whichever study you read/believe, make sure its one of the ones that takes into account free installs of their versions of AS/ES, such as Cent/OS. According to those studies, the server space has already passed the tipping point, that's why we're seeing what's happening with Mass/ODF/XML, and some of the large desktop migrations that have been documented internally. And remember, any large migrations you get a whiff of, you know where to report them, get details and do it. A single 6 digit desktop migration has repercussions far and wide on many other customers and partners (and media), and we are staring at over a dozen of them and have been unsuccessful in turning any of them around so far.
So unless anything settles with the EU in the coming months, expect further delays regardless of what they are blamed on.
--------snip--------------
From the article:
With the convergence of high-tech media, this holiday season would have been an explosive nodal point to get Vista out for a compounded effect.
This is why MS can't seem to get it done. They have people working there who ACTUALLY talk like this! I mean, seriously, can anyone translate that sentence into English, please?
First, I can tell you exactly what the "process" the blog post is referring to -- it's not an issue of cowboy coders vs. reasonable process and management. Ask anyone who has worked on longhorn questions like: "how many VBLs are there anyway?" and "do you think quality gates have improved the codebase or not?" and (if they have anything to do with test) "what do you think of WTT?". Work spent to satisfy this process consumes way too much of the average developer's time and contributes little or nothing to the overall stability of the codebase.
Next, I know several MS engineers who are on the fence about leaving after the longhorn deathmarch fisaco and the FY06 compensation package. All I have to say on this front is, again, leaving was one of the best moves I ever made. Not to drag Microsoft through the mud (though that's what slashdot is all about, right?) but I agree 100% with mini about the axe needing to fall on some very senior people. Senior management at MS is compensated extraordinarily well (GMs, VPs all make well over $500k/year total compensation). There are way too many of these people and not only do they not write code or contribute meaningfully to the product, they make the lives of the rank and file harder with their bullshit process ideas and beurocracy. Here's a crazy recipe for shipping longhorn: fire some of the windows leadership, give the rest of the windows management 0 bonus and use the money you saved to give real out-of-band raises to the best engineers in the company. When you give them the raises say something like: "We fucked up, we paid management way too much and have been neglecting our real #1 resource which is smart engineers". The brightest people I know work at Microsoft but if things don't change I suspect I won't be saying this for long.