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Sony More Trustworthy Than Microsoft

DesertBlade writes "Forrester Research examined the trust that American households place in PC and consumer electronics. Sony, Dell and Bose all recieved a ranking of A+ while Microsoft recieved a C (I know most of you would say it is closer to a F). "Microsoft faces big consumer defection risk. One measure of consumers' dissatisfaction with Microsoft is seen in the 5.4 million households that give it a brand trust score of 1 [distrust a lot] or 2 [distrust a bit]. Compared with all Microsoft users, these at-risk users have higher income, are much more likely to be male, and are bigger online spenders.(see endnote 7) These households know they run Microsoft software but would be just as happy to leave it behind -- if they could." Does Microsoft face that big of a risk?"

5 of 410 comments (clear)

  1. Bose is for yuppies by notanatheist · · Score: 2, Informative

    The whole damned report is biased. It's like a Slashdot poll!! Only yuppies by Bose. It's the names the average joe hardly knows that sound best. Klipsch, Energy, Definitive Technologies, A&R, Sunfire, and too many others to even mention. /rant - Just had to sound off

    1. Re:Bose is for yuppies by Anonymous Coward · · Score: 1, Informative

      I've owned a pair of Klipsch speakers for over 15 years, and they sound just as good now as they did when I first bought them.

  2. Depends Who You Ask by przemeklach · · Score: 3, Informative

    I find these types of surveys useless. I've been running on the same install of winxp for the last two years. I've had no serious viruse and a little bit of malware. I don't find that the system runs any slower then it did the first day, although I'm sure it is, and I would give winXP, from my experience, a B. Having said that. My friends, who incidentally are in the same computer program as me and thus have the same technical know how, are constantly complaining about windows, how slow and crappy it is. I quite frankly don't know what their problem is. So saying that M$ should recieve a C is pointless, because if they asked people like me about it instead of people like my friends then they would do better then a C.

  3. Sony, Dell, and Bose? by hunterx11 · · Score: 4, Informative

    I'm no huge Dell fan, but they do what they do well--they sell computers for cheap. But Bose, and to a lesser extent Sony, pretty much base their business on being overrated. Bose would go out of business if it sold its products on their merits, and Sony would certainly get a run for their money from many other competitors who currently have a much smaller marketshare.

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    English is easier said than done.
  4. Re:Why is Apple's "brand potential" so low? by ErroneousBee · · Score: 2, Informative

    Apple Shuffle £69, 1Gb, no features
    http://www.advancedmp3players.co.uk/shop/product_i nfo.php?products_id=477
    Apple Nano £109, 1Gb, MP3/AAC and not much else. (2Gb £139, 4Gb £179).
    http://www.apple-shop.co.uk/ipod/?src=gg-ld-qu-app lenano

    Cowon, 1Gb, £119, more codecs, replacable battery, no drivers to install, no fucking about with iTunes to load music onto it,
    http://www.advancedmp3players.co.uk/shop/product_i nfo.php?cPath=1&products_id=465

    Cowon iAudio 5, 1Gb £130, Smaller then nano, removable battery, FM radio, voice recorder, no drivers, works as USB key, comes with beltloop jacket. Is a bit pricier than nano, but remember Apple are discounting to get folks locked into the iTunes store. 2Gb version cost £190.
    http://www.advancedmp3players.co.uk/shop/product_i nfo.php?cPath=1&products_id=540

    Orb 1Gb£55, Cross between a USb stick and an MP3 player,
    http://www.advancedmp3players.co.uk/shop/product_i nfo.php?products_id=626

    Samsung 2Gb £109. Looks like Samsung have managed to beat up the flash suppliers too, their prices are similar, and they can get hold of 4Gb parts too.
    http://www.advancedmp3players.co.uk/shop/product_i nfo.php?cPath=1&products_id=1035

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    **TODO** Steal someone elses sig.