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Boot Camp Flaw Leaves Some Users Fuming

Karl Cocknozzle writes "Some users who chose to install Apple's recent beta-offering of Boot Camp without basic precautions (like a full backup) have found themselves unable to boot their Macs to OS X. In a discussion thread on Apple's technical support Web site, more than a dozen users reported that Boot Camp successfully partitioned their hard drive and allowed them to install a working version of Windows, but then would no longer allow them to switch back. The download-agreement page for Boot Camp contains the explicit warning that Boot Camp is still 'Beta' software, and would not be supported if problems arose. On the whole, it sounds like the number of affected users is quite small, but may reflect a common lack of knowledge of what a 'beta' release really is: Not ready for prime-time."

23 of 391 comments (clear)

  1. And this make the news? by WebHostingGuy · · Score: 3, Insightful

    While it is interesting . . . but if you have ever tried dual booting with Windows the first couple of times you always find out that Windows will boot and the other operating system is screwed up. I mean seriously - when has dual booting with Windows "ever" worked out of the box? It seeks always to dominate and does not ever like to share.

    And people, people, please figure out what a beta is... sheesh.

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    1. Re:And this make the news? by Ohreally_factor · · Score: 2, Insightful

      You don't think it would have anything to do with Boot Camp's partitioning function? The Windows installer isn't beta, but the boot camp and the partitioning function certainly are.

      I enjoy slamming on MS as much as the next guy, but lets at least be realistic about where the problem most likely lies.

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    2. Re:And this make the news? by deadlinegrunt · · Score: 4, Insightful

      Really? As opposed to any other *nix distros that uses lilo or grub? Or do you mean that you DO NOT have to install Windows first THEN your other non-windows operating systems? Curious what makes SuSE stand out in this instance. Windows has always been a pain in regard to playing nice with anything non-windows it touches - and this isn't a group think /. moronic troll, just the simple truth...Like installing Windows AFTER you have some other OS installed.

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    3. Re:And this make the news? by slamb · · Score: 5, Insightful
      back when I took software engineering the definition I was given for beta was: has major bugs but will not lose user data.

      It sounds from the article like it doesn't lose data. The complaining users are saying things like this:

      "This isn't a minor glitch, but a major problem. Barring erasing my drive and reinstalling OS X, I am stuck with an Apple laptop that only runs Windows," wrote a user. "I don't want solutions that entail using the command line. I would like something from Apple saying that they recognize the problem and are working on it."

      There's no data loss here. He can restore the system using the commandline but won't because he refuses to learn. He shouldn't be using beta software.

      Your college definition of beta is oversimplified, anyway:

      • Betas are released to a wider audience than alphas. The purpose is to find problems. If no one released a beta until they were absolutely confident there's no data loss, then no one would ever release a beta.
      • Sadly, some vendors release production versions of software which does destroy entire partitions. I'm still mad about Windows destroying my Linux partition. There's a known bug here. In fact, my situation was different than described, and Windows still destroyed my Linux partition!
  2. Please read before you install.. by kupekhaize · · Score: 5, Insightful
    For the rest of the people that did not bother reading the fine print, it is also recommended that you make a firmware restoration cd before you install the firmware update that makes boot camp work. Otherwise, you could leave your computer in an unbootable state.

    At least with these guys they have the option of doing an erase and install to restore their software to the way it was before. Some people are not able to boot their computers any more without using the firmware restore CD.

    Please, please, please, before trying this type of stuff, RTFM...

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  3. Google's Fault by chunews · · Score: 4, Insightful

    Really, this is Google's fault for releasing a series of very well understood, usable, secure, nearly flawless applications all under the "Beta" name!

  4. Partitioning by Universal+Indicator · · Score: 5, Insightful

    I just got my Intel iMac yesterday, and I installed Boot Camp and Windows on it. I am willing to be that what happened was these users didn't know what they were doing. When you use Boot Camp to install XP, Windows exposes the entire partition table when you are installing, which includes a couple of small system partitions. Chances are these users didn't understand that those partitions were necessary and they deleted them while they were installing Windows. It's not Windows' fault, it's ID10T error.

    1. Re:Partitioning by sco08y · · Score: 2, Insightful

      It's not Windows' fault, it's ID10T error.

      You're blaming the user for file system designers not including the capacity to label partitions so users know what they are.

      Of course, if we started asking ourselves why users are always getting confused by filesystems, we might start thinking that the standard hierarchical filesystem is utter crap...

  5. Alternative theory... by hackwrench · · Score: 2, Insightful

    Elsewhere it was conjectured that these people had actually installed Windows XP over OS X.

  6. Re:Well... by Scoria · · Score: 2, Insightful

    I attribute this largely to the dilution of the term itself, personally. The introduction of Web 2.0 seems to have convinced many users that "beta" now indicates that production quality software has arrived, but the developer would rather not be held liable for defects. It is quickly becoming shorthand for "use at your own risk."

    Maybe Apple should have referred to Boot Camp as alpha software.

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  7. Beta with no backups? by grasshoppa · · Score: 4, Insightful

    Someone should go to their door and kick them squarely in the nuts for being idiots.

    It's BETA folks, means it might break things. Back up your data if you absolutely must play with it.

    Hell, back up your data anyway.

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  8. Google by Frosty+Piss · · Score: 2, Insightful
    On the whole, it sounds like the number of affected users is quite small, but may reflect a common lack of knowledge of what a 'beta' release really is: Not ready for prime-time.

    And we can put this squarely at Google's feet for perverting the meaning of "Beta". Honestly.

    Sure, users need to take some responsibility for their actions, and having a clue. But the idea that beta bight be buggy but still basically works just fine is a direct result of Google's perpetual Betaware.

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  9. They're idiots... by tktk · · Score: 2, Insightful
    First, Boot Camp is beta software. Second, non-destructive partitioning seems to work only if you're lucky. Making a backup is a basic precaution and it's your own fault if ignore it.

    I installed BootCamp on my MBP with lots of free space on the HD. It killed my OS X partition. But I didn't lose anything since I had made a backup. I lost an hour of time but that was it.

    Course, now that most things are released as beta software, we should probably think of a new term to really mean beta. People seem to treat beta as 1.0 releases and get mad when things go wrong.

  10. Beta is not always a clear term... by MadAnalyst · · Score: 5, Insightful

    It's no wonder people are confused. Beta doesn't seem to mean "testing" any longer, it just means great product with a greek letter attached. Or at least that is what I have learned by surfing around at Google.

  11. I actually blame... by vhold · · Score: 2, Insightful

    Apple's slick boot camp website

    This is not the layout or speak of a piece of beta software. It is a marketting page.

    The top titles are:

    "Macs do Windows, too"
    "As elegant as it gets"
    "Included Amenities"

  12. Ubuntu dual-boot whiner, where art thou? by Fallingcow · · Score: 2, Insightful

    Where's the dude who always bitches that Ubuntu is a horrible, horrible distro because it "made his machine inaccessable"--that is, he was a dumbass and didn't backup, plus he was beligerant toward those in the community who tried to help, plus he lacks the basic knowledge to install ANY OS, let alone try a dual-boot Linux/Windows installation.

    Maybe if he reads this, he'll realize that things can ALWAYS go wrong when installing a second OS, even on the reputedly uber-stable and very homogenous Mac platform. It's a process that should be reserved for those who are either very knowledgable or very cautious, if not both. Maybe he'll stop popping up in nearly every Ubuntu thread, re-telling his stupid story.

    I'm not holding out much hope.

  13. Re:Well... by dgatwood · · Score: 2, Insightful
    Yup. Alpha is defined as software that is not yet feature complete (but may still be publicly rolled out). Beta means it is feature complete but may not be thoroughly debugged yet. Production is supposed to be thoroughly debugged.

    The real problem I've seen lately is companies taking glorified betas (with lots of serious bugs) and passing them off as finished products. Passing off nearly finished products as beta is just fine in my book, by comparison.

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  14. Re:Beta software is buggy? by DavidLeblond · · Score: 2, Insightful

    What exactly do you think beta means, anyway?

    "I don't think that word means what he thinks it means!"

  15. Windows = Beta Software by Prototerm · · Score: 2, Insightful

    Come on, people, get with the program. Anyone who uses Windows knows that *all* versions are initially released as a public Beta. It took XP until Service Pack 2 to finally come out of Beta.

    So, it's perfectly understandable that someone trying to put Windows on a Mac would think Apple means the same thing as Microsoft when it says something is a "beta".

    Sheesh!

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  16. Re:B.E.T.A. by option8 · · Score: 4, Insightful

    hm. i thought it was

    Backup
    Everything
    Then
    Apply.

    that's always worked for me :)

  17. Re:priceless quotes by Paul+Rose · · Score: 4, Insightful

    It's like Apple produces a talking dog and this guy complains about its grammar.

    Firmware Update, check

    Dynamic Repartitioning, check

    Dual Boot Windows, check

      BETA, check

    and he expects it to be impossible to shoot himself in the foot somewhere along the way. Good grief.

    Probably selected wong partition in the Windows (ignoring the "big bold print" in the Apple doc), which Apple simply can't prevent without modifying the Windows installer.

  18. Re:I almost deleted my Mac partition. by Suddenly_Dead · · Score: 2, Insightful

    Conditioning? I mean, that's how you make it through most installers, especially those on Windows.

  19. First page of instructions by bradleyland · · Score: 2, Insightful

    The first page of the instructions covers all the beta and backup warnings. All they need to do is place this information somewhere on the product information page:

    "Warning: Boot Camp Beta is preview software licensed for use on a trial basis for a limited time. Do not use Boot Camp Beta in a commercial operating environment or with important data. You should back up all of your data before installing this software and regularly back up data while using the software. Your rights to use Boot Camp Beta are subject to acceptance of the terms of the software license agreement that accompanies the software."

    Backup is part of daily computer use. Those without an automated backup solution are those who will lose data, whether they're re-partitioning, or they experience a hardware failure. That's just the way it goes.