TSA Software Bug Creates Airport Bomb Scare
192939495969798999 writes "An article at CNN's website reports on a serious software bug at the Atlanta airport." From the article: "TSA screeners are given tests around the clock to check their alertness. Images of bombs and other suspicious devices that are hard to detect are put up on the X-ray machine, followed after a brief delay by an alert that reads, 'This is a test.' After reviewing a tape of the images, Hawley said the software failed to alert the screener of the test."
I didn't know the TSA employed such software to test their screeners. This incident raises the possibility of tampering with the software to either:
Given these possibilities, and given the fact that Wednesday's incident proves that such a thing is possible, I'm betting the TSA is currently debating whether or not the decision to make the scanners capable of displaying false images in the first place was a wise one.
____
~ |rip/\/\aster /\/\onkey
Fortunately the innocent traveler whom TSA employees gunned down on suspicion of being a terrorist had no immediate family, so the chances of a wrongful death lawsuit are slim.
http://alternatives.rzero.com/
better than the parallel-universe headline: study shows screeners oblivious to obvious bombs in test images...
http://geography.about.com/library/faq/blqzbusiest airport.htm
"Atlanta's Hartsfield International Airport is the world's busiest passenger airport, with 77,939,536 arrivals, departures, and transfers in 1999. Atlanta bypassed #2 Chicago-O'Hare in 1998 to become the world's busiest."
... that is cannot be implemented badly.
--- Attorneys Assisting Citizen-Soldiers & Families -
That's insane. Images to test their alertness sure, but images of bombs? That's just plain crazy. All you're doing is desensitising them and guaranteeing that even if they're alert they won't get the adrenaline rush they should. What brainiac thought this one up?
These posts express my own personal views, not those of my employer
[At the Airport Security Walk-through]
Airport Security Checker: What is this?
Snake: A garbage disposal.
Airport Security Checker: A garbage disposal?
Snake: Portable.
Airport Security Checker: You'll have to turn it on.
Snake: It's got a timer.
[turns the switches of the bomb on]
Snake: Grounds up your garbage, while you're out.
There are no atheists when recovering from tape backup.
Willie Williams, the airport's federal security director, said the screener saw something suspicious and notified a supervisor. The two manually rechecked all the bags on the conveyor belt but could not find anything resembling what was seen on the screen, Williams said.
Put aside the software failure and I'd say this was a more successful test than the actual test. I mean, if screeners know this kind of thing is going to happen every so often and they see something suspicious, they may become a bit jaded after a while and assume it's a test, even if the indication doesn't appear. This screener took no chances and called a supervisor and then went about trying to find the device. I believe that's how the system is supposed to work.
So the software failed, but in the end it didn't really fail, because it showed someone was doing their job as they were supposed to be.
GetOuttaMySpace - The Anti-Social Network
How frequent are these "tests" given? Once every 10 minutes...30 minutes? What are the chances that they coincide with an actual suspicious device, which the screener would then assume was part of the "test" which happened to occur simultaneously.
An Indian-American Hindu committed to non-violent thought/speech/action alarmed by the global explosion of radical Islam
To be honest, I think it's a great thing. Least I know that they're following protocol. The guy did exactly what he was supposed to do.
As for the software, all software has bugs. I'm just glad that someone found out that it wasn't something terrible getting on a plane.
SAM: You got the wrong man.
JACK: (a little heated) I did not get the wrong man. I got the right man. The wrong man was delivered to me as the right man! I accepted him, on trust, as the right man. Was I wrong? Anyway, to add to the confusion, he died on us. Which, had he been the right man, he wouldn't have done.
SAM: You killed him?
JACK: (annoyed) Sam, there are very rigid parameters laid down to avoid that event but Buttle's heart condition did not appear on Tuttle's file. Don't think I'm dismissing this business, Sam. I've lost a week's sleep over it already.
SAM: I'm sure you have
JACK: There are some real bastards in this department who don't mind breaking a few eggs to make an omelette, but thank God there are the new boys like me who want to maintain decent civilized standards of terrorist eradication. We've got the upper hand for the moment, but they're waiting for us to slip up, and a little slip- up like this is just the chance they're looking for.
--- Brazil
All the creatures will die, And all the things will be broken. That's the law of samurai. (Jubai, 1605)
Gee, maybe printing a picture of a bomb with lead-based paint in the skymalls catalog was a bad idea...
the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff
The TSA screener terminal can also be heard producing the sounds "Would you like to play a game?" as the image appeared on screen.
"Look Lois, the two symbols of the Republican Party: an elephant, and a fat white guy who is threatened by change."
A real bomb wouldn't explode until it got into the luggage handling system. After all, how do you explain all the luggage that disappears from the airports?
Why put in images of bombs and such? Someone eyeballing that that isn't a screener would blow a gasket if they saw it.
How about pictures of assorted dildos/vibrators? No, I'm serious. That'll catch your eye, male or female.
How about 'to scale' midgets (wow, that sounds awful... as much of a joke as it is) fighting in a mini suitcase?
Or a very carefully and perfectly laid out bra of panty?
Seriously, give these people something they wouldn't mind seeing (well, sans the dildo/vibrator) and you'll get (1) a chuckle and (2) some extra energy for productivity.
You know, on second thought, I'm going to patent the concept, brb.
That's insane. Images to test their alertness sure, but images of bombs? That's just plain crazy. All you're doing is desensitising them and guaranteeing that even if they're alert they won't get the adrenaline rush they should. What brainiac thought this one up?
The same ones that know that combat simulations help cops and soldier generally make more level-headed decisions. The same ones that know that simulating in-flight emergencies in flight simulators takes the "holy crap!" out of handling such things. There are VERY good reasons that you want your bag screeners to be able to react calmly or subtly to what they see on the screen in front of them. They may need to be able to signal armed support, depending on their assesment of the person in line, without Freaking Out while they're looking at their equipment. These are supposed to be professionals, and it sounds like the person involved acted like one (absent the "this is a test" message).
Don't disappoint your bird dog. Go to the range.
Was Diebold involved with this software, by any chance?
"Our interests are to see if we can't scale it up to something more exciting," he said.
Way back in 1986 I had a summer job as an airport screener. Back then it was all private companies, of course, and we all got minimum wage. We didn't have the fancy computerized tests, but the supervisors (and occasionally FAA inspectors), had a collection of fake weapons/bombs that they could slip onto somebody's x-ray machine.
The operator would observe the item, stop the machine, look up, and the supervisor would then inform them it was a test. If you failed the test, you'd be disciplined. Fail too many, and you'd be fired.
You might think that this test would be too easy because you would see the supervisor approaching, but most of the time the operator is so focused on their screen that they don't look at the passengers. Still, there were only a limited number of fake items so you got good at recognizing them. It seems like these new electronic tests have the advantage of offering a much larger variety of images.
On the plus side, if you actually caught somebody trying to smuggle a bomb onto a plane, you were eligible for a massive $100 reward. I always thought the risk/reward ratio of X-ray work was too low, so I preferred to do less stressful jobs like escorting children and disabled passengers.
Having lived within broadcast of the metro Atlanta news for decades, I find the explanation that this was just a software glitch to be somewhat suspicious.
:-)
Blaming technology is an easy thing to do, and very common in Atlanta. It is an explanation that makes people laugh with frustration and lose interest quickly in the story. Even better, there's no one that has to take the fall and take the blame for the problem. It's a common tactic that's been used a lot. In a city that doesn't want to scare or blame any person or corporation, technology is an easy scapegoat.
Certainly the situation could have been a technology failure. The problem is that it took so long for them to let the public know what the cause was. The security lines were opened, what?, two hours or so after the panic that caused them to be closed. But no explanation then. No explanation came forth until the next day in fact. Either they opened up the security lines when they were unsure of what was on those screens (gleep!) or they knew what the explanation was and knew there was no real security risk. But why keep the cause secret for so long afterward if it was a simple technology error? My opinion was that they needed to find a better scapegoat; and concocting a plausible way to blame technology (as usual) took a bit of time.
While the baggage screeners might not know when random tests are run, their supervisors damn well should. If baggage inspection is a real time operation it'd be tragic if a "test" image with a fake bomb appeared over baggage with a real bomb. While the screeners are in the dark as to when the tests are run, the security system itself should clearly know when the tests are run.
Hey, here's an idea. Cut some metal words out of old scrap metal and make the phrase "This is a test" and put it inside your luggage. I wonder what kinds of things you could get through the screening system
What brainiac thought this one up?
. htm
Jeremy Wolfe, possibly the world's foremost expert on human performance in visual search tasks did.
You can read about his research on his publications page here.
http://search.bwh.harvard.edu/recent_publications
Check out the one called "Rare items often missed in visual searches. " This research, among others in the field, is funded by the DHS for precisely this purpose. May I add that the turnaround time from primary research to application is excellent. Jeremy and his lab are to be commended as an example of how pure research can contribute directly to the public good.
And why would you want an adrenaline rush anyway?
A terrorist places a briefcase with a bomb inside on an x-ray machine, then places a plastic box with letters that spell out "This is a test" made out of lead.
How retarded can we get?
I worked for the TSA for a year and it was important to see the images of bombs and knives and grenades to keep people on their toes. In case you're wondering about the machine itself it's a german machine running linux and is updated by zip disks. So if you want to put new images in, which they do quite often, then it is put in through there.
The bombs by the machine are often obvious and are placed in funny spots where normal packing wouldn't be, so it's usually fairly easy to identify them.
Depends on what you mean by "bussiest". If by passangers, then yes, it is ATlanta. If you mean by "moevements", that is landings and take-offs, the it is Chicago O'Hare.
c ontent.jsp?zn=aci&cp=1-7-46^6865_9_2__
http://www.airports.org/cda/aci/display/main/aci_
So I can put some handguns into luggage, but I need to cut out the words "this is a test" out of lead sheet and put it in the liner of my suitcase, so it'll show up on the x-ray.
baggage,baggage,baggage,baggage,baggage,baggage,ba ggage,baggage, laptop laptop! baggage,baggage,baggage,baggage,baggage,baggage,ba ggage,baggage, laptop laptop!
snake! snake (this is a test)
And repeat.
Returned Peace Corps IT Volunteer
They were real good about opening up all the security lanes to clear the backlog. Actually, I had subscribed via web to the airport line monitor service. My first page before I left to the airport was 10 minutes and this was after a buddy at the airport told me to get my butt down there for my flight early. The second page said "over 2 hours", the third was 30-45 minutes and the last said 1.5 hours to get through security. Seems like this is based on wild ass guess rather than more industrial engineering means.
Magic Eight Ball: Outlook not so good., Hmmm, how about Excel and Word?
I'm guessing that the baggage checker didn't really notice the "This is a test" and called in to report the bomb. He'd be too embarrassed to admit it's his fault rather than the software, and it's so much easier to blame the software and get away with it, because most people don't know how it works.