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The Business Model of Ubuntu

Andareed writes "Open-source software companies, such as Ubuntu (an open-source Linux distribution), are better able to respond to user request and bugs than traditional software companies, such as Microsoft. Simon Law, head of the Quality Assurance department at Ubuntu in a talk given to the UW Computer Science Club, explains why this is, and how Ubuntu is leveraging the open-source model. Simon explains how the QA department at Ubuntu differs from traditional QA departments, through its use of the open-source community at large. Most interesting is Simon's views on what motivates open-source developers to develop software, and how open-source oriented businesses (specifically Ubuntu) are making money."

53 of 254 comments (clear)

  1. QA at Ubuntu? by asudhir · · Score: 4, Insightful

    If it is so good and responsive to user input, then maybe the next release will actually make wireless compatibility better instead of worse than the previous release?

    1. Re:QA at Ubuntu? by rolfpal · · Score: 2, Interesting

      Works for me out of the box. Intel iw2200 on a Dell laptop.

      Maybe you just have unsupported hardware

      --
      nothing is real
    2. Re:QA at Ubuntu? by Anonymous Coward · · Score: 2, Insightful

      Maybe you just have unsupported hardware

      Then maybe this supertastic QA department that is so much better because it's open source and what not should, you know, like, support it or something?

    3. Re:QA at Ubuntu? by asudhir · · Score: 4, Informative

      You should check out the Ubuntu forums--there are tons of people with serious wifi issues, including those whose hardware worked perfectly in the earlier release but now doesn't. Also, WPA support shouldn't be THAT difficult to implement. Why require the end user to download and manually configure wpa_supplicant? Ubuntu is supposed to be easy to use and user-friendly to those new to open source operating systems, not tedious and complicated. Now I know Ubuntu is not very mature, so hopefully this will all be ironed out in the next release.

    4. Re:QA at Ubuntu? by andrewman327 · · Score: 2, Interesting
      Is it just me or does Ubuntu not support WPA? Hell, even my Palm Lifedrive supports that!


      Anyway, I am glad that people are realizing that this business model can work. Many current companies seem to be kept afloat through high prices and huge amounts of advirtising on every surface possible. Think of the money they could make if the back of every install CD package had a color ad for Bawls. Ubuntu deserves a big tip of the hat.

      --
      Information wants a fueled airplane waiting at the hangar and no one gets hurt.
    5. Re:QA at Ubuntu? by rsidd · · Score: 3, Informative
      Doesn't work for me. And did with Breezy. Your anecdotal evidence against mine.

      Specifically, though, it's not wifi that's broken -- it's networkmanager. Which wasn't a default part of breezy so one can argue that nothing was really broken. I can no longer authenticate to a WEP network that requires a key, and that's with two different laptops, one using NDISwrapper and a Windows driver, one using a native Prism2 driver. On both, manually using iwconfig and dhclient works. I can live with that but it doesn't look good in a desktop OS. And it's not just me -- there are many bug reports (including mine).

    6. Re:QA at Ubuntu? by Ewan · · Score: 2, Informative

      For my card, it was straightforward enough, copying from this webpage

      https://help.ubuntu.com/community/WifiDocs/RalinkR T2500Old

      However, like I said it depends on your hardware, which is a bit of a pain. Hopefully someone will come up with an intelligent enough software tool to cope with this soon.

    7. Re:QA at Ubuntu? by Burz · · Score: 2, Insightful

      I can't even set a WEP/WPA key with it without manually putting iwconfig into rclocal.

      What's with the general lack of security? On Xandros I've got what I need for laptop security: Private home folders by default, Encrypted home, firewall control, VPN client. On Ubuntu, its all "install/configure it yourself" and "use the HOWTOs n00b".

      The display detection is about the worst I've seen from the current crop of distros. Heading into xorg.conf is almost a forgone conclusion even with mundane graphics cards.

      (I wondered if the alpha had addressed any of these problems, so I installed edgy for a look: Default would not boot at all, and selecting "safe video" mode put me into a fully-accelerated hires desktop! So I will probably stay away from it until beta2.)

      Ubuntu is elegant and uncluttered, but it isn't very functional beyond office apps and ethernet connectivity; Not if you take its GUI-centered mission seriously. Ubuntu is morphing into another distro/community that tries to whip desktop users into hackers.

    8. Re:QA at Ubuntu? by Burz · · Score: 2, Informative

      Only suse come close to this, but everyone else seems reticent to copy their approach.

      FYI, Xandros aced this back in version 3. Their wlan setup is excellent, even if the kernel suffers from some of the driver shortages that are common on Linux. At least you get ndiswrapper with it, unlike Suse.

      With Xandros 4, you can monitor interface status, enable/disable and reconfigure right from the systray icon.

    9. Re:QA at Ubuntu? by babbling · · Score: 4, Insightful

      They want to, but can't. Hardware manufacturers aren't cooperating by releasing hardware specifications or driver source code. As a user who values your ability to use wireless in Ubuntu, this means that you have a responsibility to buy products where the manufacturer is cooperating.

      This support isn't going to happen any other way. If you think it's simple to write drivers for your black-box wireless card, go for it! I think you'll find that it's not. We get the cooperation of all hardware manufacturers by only buying from those that cooperate. The ball is in your court.

    10. Re:QA at Ubuntu? by deviceb · · Score: 2, Interesting

      Well i would have said the same thing about Suse a year ago. BuTT Ubuntu has found every wireless system i have built /shrug. I have no complaints with Ubuntu in this reguard. Perhaps your hardware is outdated.

      --
      Kill your TV
    11. Re:QA at Ubuntu? by martinultima · · Score: 2, Interesting

      Yeah, I remember trying Ubuntu myself, after hearing all the hype – at the time my entire home network was wireless, so as a result it was completely useless on my system. Couldn't find any wireless packages for it anywhere, tried Debian's but – oh, that's right, it's not binary-compatible because Ubuntu uses a different version of the kernel and GCC! Not to mention, it was unusably slow...

      Anyway, Ubuntu trolling aside, I think the reason there's no real wireless support is because they won't put in programs like NdisWrapper, which is often the fastest and easiest way to get wireless running on Linux. And why don't they include NdisWrapper? Their free software guidelines don't allow it; it doesn't matter how convenient it may be for the end-user, if it's patented, involves binary blobs, or anything else that would restrict its freedom, it can't go in. That's the same reason you can't get MP3, DVD, or Flash support out of the box; first is patented, second requires "illegal" decryption software, and third is proprietary software.

      Just to put things into perspective – I've been maintaining my own distribution a while now, and personally I'm taking a more pragmatic approach to the whole thing... the way I see it, I'd much rather a system that's ready to go out of the box than one that's basically assembled by idealistic purists. I can understand why the whole freedom thing's important and all, but a lot of the reason I like Linux in the first place is because you get so much ready to go "out of the box," and when everyday things like Flash and MP3 aren't available, that's really defeating the whole purpose. So MP3 – yep. Flash – yep. And wireless – one of the first things I did was make sure NdisWrapper was included, because otherwise all my NETGEAR adapters would go to waste, and I'd much rather use what I have than go all out and replace them with more "free" ones just because my favorite distribution refused to include a perfectly good driver all because of "freedom". (And yes, I am working on the ATI and nVidia drivers...)

      But anyway, to get back on topic: Long story short, as far as I know, the whole wireless thing has nothing to do with Q&A, it's entirely because of their free software guidelines. So either go with their rules, or make up your own – you have the freedom to choose. Use it wisely.

      --
      Creative misinterpretation is your friend.
    12. Re:QA at Ubuntu? by andrewman327 · · Score: 2, Interesting
      I think this way of thinking became firmly planted with the creation of Linux live CDs. I can order a free Ubuntu CD and drop it in my Toshiba laptop to play with this OS. I consider myself a geek, but prefer to spend my geek time coding Java rather than learned obtuse Linux commands. Another possible cause of this shift in mindframe is the fact that Linux suddenly had the opportunity to earn some more market share instead of holding steady in its obscure niche. Companies took advantage of this and made it more approachable.


      I do not think that being able to use the command line to connect to an excrypted wireless network is a requirement for being a geek (it doesn't hurt, though). There are loads of people who are savvy with computers but who do not want to learn loads of commands in order to test Linux. For the record I was very impressed with Ubuntu.

      --
      Information wants a fueled airplane waiting at the hangar and no one gets hurt.
  2. Geez by dolson · · Score: 5, Insightful

    Ubunutu? Can we get an editor here?

    1. Re:Geez by neonprimetime · · Score: 4, Interesting

      Ubunutu? Can we get an editor here?

      Sadly, the editor is not the only one that spells this wrong. Take a look at a google search. approximately 25,000+ results can't be wrong, can they?

    2. Re:Geez by Klowner · · Score: 3, Funny

      Well, my boss referred to it as "Bubanti" the other day, but he also shortens "Christopher" to "Christ", so.. I think he may have some sort of actual mental problem.

    3. Re:Geez by neonprimetime · · Score: 2, Funny

      Hey, don't feel STUPID. There are over 420,000 others who espically can't spell compared to you!

  3. More Talks by Andareed · · Score: 4, Informative

    There's also more talks at http://www.csclub.uwaterloo.ca/media/

  4. Inaccurate by Risen888 · · Score: 4, Informative

    Ubuntu is not a company, it is a community-driven distribution. Canonical Ltd. is a major financial sponsor of Ubuntu, but (AFAIK) provides very little guidance of the project.

    --
    Hey, I finally got my first freak! Took you long enough!
    1. Re:Inaccurate by morgan_greywolf · · Score: 4, Interesting
      Ubuntu is not a company, it is a community-driven distribution. Canonical Ltd. is a major financial sponsor of Ubuntu, but (AFAIK) provides very little guidance of the project.

      Not true at all. If it weren't for the Ubuntu Technical Board, Ubuntu wouldn't be the highly polished, well-integrated desktop distribution that it is. They decide what packages make it into the distro, what features will make it into the release, and how the parts will integrate together. Additionally there are project-based teams that deal with the nuts and bolts and local teams that deal with the issues of L10n adn I18n. Some of these teams include people from Canonical, and others are comprised of strictly members of the community. It's not lopsided like some other Open Source projects with corporate backers, like OpenOffice.org or Mozilla or even the Fedora Core Project. In my mind, Ubuntu represents a good balance between community interest and corporate interest...the question becomes will Canonical, Ltd. make money on its investment or not?

    2. Re:Inaccurate by chris_7d0h · · Score: 3, Informative

      In a speech by Mark I heard him explain that the entire Ubuntu initiative is a purely social contribution in a philanthropic sense from his side. Canonical is not in this to make money.

      Most people with insane riches want to be seen as philanthropic. Bill G. for example started a foundation where he funds initiatives related to education and health (a wide domain where he helps financing selected initiatives).

      Mark on the other hand is more focused and is aiming at a specific and narrow problem domain in the technology sector. He wants to help Linux become a viable computing platform option for the average person, by providing both financing as well as leadership. Seeing that Slashdot is mostly comprised of people who have an education and "food on their table", the work of Mark will likely have a more direct impact on our lives than other initiatives, thus making the effort of Mark rather interesting in our little technology corner of the world.

      Being an industry professional I am (as I believe many of you are as well) constantly consulted by friends and family about technical matters. If one day these people would be willing to start using a platform which I am familiar with, the effort on my part as well as those seeking help would greatly diminish and we would all be able to spend more time on stuff that matters. Ubuntu is in that regard an extremely interesting initiative to me personally and I commend Shuttleworth for incepting Ubuntu and his colleagues and the rest of the contributing community for focusing on the last 10% of what Debian is missing for wide spread adoption.

      --
      In a society that believes in nothing, fear becomes the only agenda ~ Bill Durodié
  5. Matter of scale by treerex · · Score: 5, Insightful

    It seems to me that the reason Ubuntu (and other OS projects) can respond to user feedback and bug reports more quickly than larger (non-FOSS) companies is the relative sizes of the user communities. Compare the size of the Ubuntu install base to that of Windows (or Mac OS X, or...) and it becomes a no-brainer that you can respond more quickly. Don't get me wrong, I applaud the work the Ubuntu group does, but the ability to respond quickly will lesson as they grow. Compare with RedHat and its enterprise offerings.

    Just my US$0.02 worth.

    1. Re:Matter of scale by jbrader · · Score: 2, Insightful

      Or maybe they are just listening.

      --
      You are so boring that when I see you my feet go to sleep.
    2. Re:Matter of scale by Eivind+Eklund · · Score: 4, Insightful
      I'm sorry, but I believe you're taking a very minor parameter and attributing everything to it. In open source, the support community grows at roughly the same rate as the developer community, and there's completely different mechanisms at work.

      The reasons for faster response, from my point of view (having had a commit bit for FreeBSD for almost a decade now):

      • The developers actually do support. They're in contact with the end users. And some of the end users are other coders, and are allowed to do things with the OS code. This allows them to send in suggestions for how to fix their own problem. As opposed to the rumours, we only use these as is less than half the time - yet they're useful for pointing out things.
      • The developers are allowed to prioritize their own time. This result in both higher quality code (developers clean up when they feel cleanup is warranted), and easy end user problems being prioritized. Especially in combination with developers doing support.
      • Open source software is mostly designed based on what's technically reasonably easy, not marketing. This makes for simpler and more nimble codebases.
      • Open source goes through evolution: Those codebases that aren't nimble mostly die. In closed source software, those codebases that sell can add more resources (programmers) to get around not being nimble.
      I think these things are much more important. Especially the first two.

      Eivind.

      --
      Doubting the existence of evolution is like doubting the existence of China: It just shows that you're uninformed.
    3. Re:Matter of scale by Pollardito · · Score: 2, Insightful
      the support community grows at roughly the same rate as the developer community
      the point that the grandparent was trying to make is that the support community doesn't grow as fast as the end-user community. the first people onto these projects are people that are really knowledgeable with computers and often are people that are looking for a "project" that they can pitch in on. as the software goes more and more mainstream and becomes easier to use, the community adds in lots more non-technical people who both need more support themselves and probably won't be able to provide support for others. that's the tipping point from "linux is for hobbyists" to "linux is easy enough for my mom to use", because adding a hobbyist potentially grows your support community and adding an uninformed user just increases the support load
  6. Business model by syntaxglitch · · Score: 5, Insightful

    I thought Ubuntu's business model was "be funded by an generous and independently wealthy geek". You mean to tell me it actually makes money?

    1. Re:Business model by Anonymous Coward · · Score: 2, Interesting

      I know first hand of several deals Canonical is working on. One is HUGE, but not yet a done deal. One is medium and being installed now. Another is smallish and will be installed soon. Sorry for the vagueness and anonymousness, but I cannot say more. The point is--they are making money; though not necessarily a profit.

  7. No Bittorrent... by Anonymous Coward · · Score: 5, Funny
    Note: We are sorry that these talks are not available through BitTorrent, however under present IST policy we are not allowed to run BitTorrent. We thank you for your understanding.
    After having their large video files slashdotted, I think they'll be the ones being sorry.
    1. Re:No Bittorrent... by coffeeisclassy · · Score: 2, Informative

      I think this is the second time the csclub has been slashdotted with large video files. Last time, it went up to the top of IST and then nothing changed. This time, perhaps things will change, but the general internet connection is still not being maxed out. IST has there mrtg stats online, and you can clearly see when the slashdot article went up :-)

  8. obligatory business model by morie · · Score: 4, Funny

    1. Change name from Ubuntu to Ubunutu
    2. ?????
    3. Profit!

    --
    Sig (appended to the end of comments I post, 54 chars)
    1. Re:obligatory business model by SCPRedMage · · Score: 3, Funny

      Well if this is the new buisiness model, I want my underwear back!

      --
      My sig can beat up your sig.
    2. Re:obligatory business model by SCPRedMage · · Score: 3, Funny

      I don't know if I should be happy I got modded up, or disturbed that someone finds my underwear "interesting"...

      --
      My sig can beat up your sig.
  9. X & NVidia Drivers by ilovegeorgebush · · Score: 2, Informative

    Is it just me or did Dapper increase the problems related to X when updating kernels. I had to recently upgrade to 2.6.15-26amd64-k8 because of a serious security flaw (otherwise I wouldn't have bothered just yet), but inevitably I had to recompile my NVidia drivers. Is this the sort of QA Mr Law is overlooking perhaps?

    I have to say though, the Ubuntu forums is an awesome resource for fixing Ubuntu related problems. If it is any sort of testiment to the level of paid support then Canonical Ltd. (the commercial organisation behind Ubuntu Linux) are certainly on the right tracks.

    Kudos to them.

    1. Re:X & NVidia Drivers by Anonymous Coward · · Score: 5, Insightful

      If you install the nvidia drivers from the repositories instead of installing your own nvidia drivers outside the standard package management system this won't be an issue.

    2. Re:X & NVidia Drivers by ilovegeorgebush · · Score: 2, Informative

      Ahh interesting. FYI, you may want to look into module-assistant (sudo apt-get install module-assistant, man m-a and use m-a install kernel-module-name as root to build and install a kernel module).

  10. Hope this helps.. by CptnHarlock · · Score: 2, Informative

    Yepp, I've run into some problems wint the new kubuntu and wireless. For some reason it won't let me do "chanel switching" (the parameter that messes it up is "channel 6"), and since that is the GUI driven wlassistant tries to do the whole configuration fails. My solution is to "strip" that part of the command and run it like this:

    /sbin/iwconfig eth1 mode managed rate 11M key open 1234567890 essid firewall nickname mycomp
    dhclient eth1

    I've got those rows in a file called wireless.sh that I run as root with sudo.

    The problem has something to do with insufficient rights on the device. I know it's a bummer and ubuntu should not have to be fixed with haxx0r scripts considering one of their goals is to be simple at a Joe SixPack level... but I've run into this problem on just one comp and all the others are working excelelently.. :)

    Cheers...

    P.S. No, that's not my passphrase or my essid or computers nick.. :P .. and yes, I'm running against an old router which can't do better than that.. :P

    --
    $HOME is where the .*shrc is
    -- silver_p
  11. Review of the video. by Anonymous Coward · · Score: 3, Funny

    Seeing it's slashdotted (apparantly).

    1) 30s of video held at 15 degree angle (obviously setting up).
    2) Nope, launch right into the talk. 20 minutes or so of ubunutu Q+A guy. (camera still at 15 degree angle)
    3) Mildly interesting (and entertaining) Question & Answer session. Check out the guy's voice at circa 28 minutes! (camera still at 15 degree angle)
    4) The interesting bit - ubunutu guy leaves & audience exits...hahaha - check out the nerds - especially the guy in shorts!

  12. Ubunto by iPaqMan · · Score: 2, Insightful

    What is going to make Ubanto more than a Linux flavor of the week? The only distribution that seems to have real staying power is Red Hat. Every other distribution comes and goes in popularity like SUSE, Mandrake (Mandriva), Linspire, etc, etc...

    IMHO, the problem with Linux for the desktop is users have no loyalty. Once something better comes along they drop thier old distro like a bad habbit. This ultimately makes it impossible for a distro company to be profitable more than a few years.

  13. wireless has been a b*tch for me too by taxman_10m · · Score: 4, Interesting

    I find the Ubuntu forums to be totally inadequate. There were at least 15 different threads on how to get wireless working for my dell b130, with none of them working for me.

    I still don't understand why the latest stable ndiswrapper isn't included on whatever Ubuntu CD is offered on the website. That alone would probably solve most people's wireless issues. Everything needed to get wireless networking working should be on the CD. Not everyone has wired access, certainly not with city's and towns rolling out municipal wireless.

  14. Re:Where is the OSS love? by Andareed · · Score: 2, Informative

    Unfortunately, the build of ffmpeg we were using didn't allow theora encoding. We tried :(

  15. Linux desktop by rhaas · · Score: 2, Informative

    Either that, or it's just that the Linux desktop isn't that great to begin with. I realize that's an arguable point, but it seems to me that, for example, Firefox running on Linux is significantly slower than Firefox running on Windows on the same hardware. I have to say the Windows desktop looks a lot more polished, too. And the fact that GNOME (at least on the systems that I've used) opens a new folder for every directory instead of replacing the contents of the current window is just really annoying. So I use Windows for my desktop stuff and Linux for development and other real work. YMMV.

    1. Re:Linux desktop by just_another_sean · · Score: 2, Insightful

      Ah it's Monday and I can't be bothered to sit and discuss each of your points. But one thing I will say...

      Linux columnists like to talk about how Linux is ready for the desktop, but it's just not.

      Regardless of what your experience has been, regardless of what columnists say the fact is I run Ubuntu on three computers in my house, for me, my wife and my kids. And my mother uses it too.

      And out of those four machines I am the only user who knows "what a Linux is". The most insightful comment I got from my clueless but happy Linux users was from my daughter... "Oooh, it looks kind of like Aunt Mysha's Mac!".

      "Ready for the desktop" is a relative statement anyway, but me, I think Ubuntu is ready. More telling still; so does my mom. :-)

      --
      Creationist Textbook Stickers Declared Unconstitutional by CowboyNeal
  16. better able to respond? by lytles · · Score: 5, Interesting

    i've been running gentoo for a few years, but when i bought an x60 recently, the livecd wouldn't boot. so i tried ubuntu, at first thinking that i'd just use it to bootstrap gentoo, but this quickly faded into i'll try ubuntu, and then "i've spent all this time getting it to work, i guess i'm committed". so ubuntu for the last few months on my primary personal machine. and yes, a lot of stuff works.

    but some things don't, and there doesn't seem to be any response at all from ubuntu. the biggest issue is a minute long hang during boot with the message "mounting root filesystem".

    http://www.ubuntuforums.org/showthread.php?t=18611 5&page=17

    this thread is 18 pages long and started june 1st, and there are many other threads, bugreports, etc that are dealing with the same issue. there are a hundred "me toos", and one has to assume many people like me who haven't put their two cents in for every one who has. so i'm pretty sure it's not an isolated problem. and yet there is very little response from ubuntu. a few pages with sloppily put together work-arounds. but i haven't seen any sort of official statement on the problem or a commitment to fix it or a disclaimer in any of their pr that the problem exists, or even a statement of the scope of the problem (eg. which cpus are effected).

    in some ways i'm very impressed with ubuntu, but responsiveness isn't one of them. in the gentoo world, there would have been a 10 page official document describing the problem, summarizing scope, offering work-arounds, and naming a team assigned to solving the problem.

    seth

  17. Natural Selection by LKM · · Score: 4, Insightful
    IMHO, the problem with Linux for the desktop is users have no loyalty. Once something better comes along they drop thier old distro like a bad habbit. This ultimately makes it impossible for a distro company to be profitable more than a few years.

    Watch natural selection at work. It's a good thing. The problem with Windows is that its users do not abandon it if they find something better. Hence, no incentive for Microsoft to improve Windows (see: Vista).

    Distros most certainly can have staying power, if they keep working on themselves and improving their distros. If they don't, good riddance.

  18. Linux desktop and user loyalty by Dcnjoe60 · · Score: 2, Insightful

    IMHO, the problem with Linux for the desktop is users have no loyalty. Once something better comes along they drop thier old distro like a bad habbit. This ultimately makes it impossible for a distro company to be profitable more than a few years.

    That may be very true for the home desktop, but probably not the business desktop. Ubuntu is targeting the business desktop with it's feature list, paid support options and now longer support guarantee. A business is much less likely to start switching distros based on the flavor-of-the-week mentality.

    Redhat recognized this by targeting the server market first. Then they made in-roads on the business desktop. Ubuntu, likewise has server offerings and business desktops.

    It's not that either one of them can't be used for home or hobby use, it's just that their default setup is not that. What is the biggest complaint for new users to either Ubuntu or Redhat? They can't play mp3s or watch videos. Those aren't normally high priorities in a business setting, but are for home use. Both distros have pretty simple instructions to add that capability, too, but neither include it out of the box (or ISO, so to speak). Why not? Because, ultimately, it's not their target audience.

    So, unless Ubuntu does something really dumb, it's going to be a major player. Will it always be number one on distrowatch? Probably not, but it's here to stay.

  19. +3 Insightful? by syntaxglitch · · Score: 4, Funny

    But... I was trying to be funny. :(

  20. What Do You Think Gates Does All Day? by woodsrunner · · Score: 2, Interesting

    Just for the record, ever since Bill Gates quit his day job at Microsoft he has been running one of the largest privately funded health and education initiatives to allieviate misery worldwide. His project has been so successful that he has been able to convince Warren Buffet to donate the bulk of his wealth to the fund, too. http://www.gatesfoundation.org/default.htm

    1. Re:What Do You Think Gates Does All Day? by lottameez · · Score: 2, Funny

      Yeah, but he's not giving away free Linux distributions, is he? IS HE???? World misery - Pah!

      --
      Yeah? Well I think you're overrated too.
  21. Why Ubuntu is so great? by A.K.A_Magnet · · Score: 5, Interesting

    Traditionnally, most of the big players in GNU/Linux distributions have had a bottom-up approach. They get the kernel, a few hundred of common software (GNU utils, desktop environment) they package, they try to get everything to work together and once it's good enough they ship. It's up to the user to set it up regarding his needs (e.g: some users spend some time on seting up the desktop appearance while many others won't care, but will spend some time on installing some scalable fonts and setting X up for dual display and get all their peripherals to work). Major GNU/Linux distributions have required tweaking for years. Now that wasn't really a problem, since most users went to GNU/Linux to discover the OS's internals and learn more about compiling, OS architecture and on. Most LXers/Slashdotters (me included) didn't care, and on the contrary were in fact quite happy with the state of GNU/Linux (using the shell before friends/girls looks like some kind of voodoo, I've always found it fun to mount an USB key with dmesg | tail then mount -t vfat -o uid=1000 /dev/sdaX /mnt/usb before friends ;)). However, we couldn't expect massive GNU/Linux adoption with this approach. The user should NOT care about the OS.

    The great paradigm shift with Ubuntu (and a few others, but I don't know them really) is that they took a top-down approach. Instead of taking the existing software as a starting point, they take the final result: if they want the desktop to behave some way (e.g: have hints for new users, give more visual feedback, make some apps easier to use), they'll modify GNOME appropriately. Mark Shuttleworth has a lot of money so the bounty system works just right. They also have integrated Ubuntu with Launchpad, their bugs/features request/apps discussion database/website (which code is unfortunately proprietary), so that it supports their mantra better (anyone who knows how to fill an HTML form can request a feature). But under the hood, it's still Debian. In fact, it's 90% Debian, 10% Ubuntu (Debian has done 90% of the road up, and the Ubuntu people 10% down). They couldn't do Debian's work better, but most Debian people wouldn't want to do Ubuntu's work (but some of them are both Ubuntu and Debian developers, quite a lot in fact). The accomplishment with Ubuntu is that it was the last piece of the puzzle needed for a community-made distribution (even if it's financed) to go mainstream. It has all the technical greatness of Debian (including the wonderful APT framework) with a great ease of use.

    As a Debianist, I used to be quite against the Ubuntu hype. First, with their high dependancies and their oh-too-recent toolchain, they make .deb packages that I couldn't install on my Debian (they even broke some dependancies). Before, about all .deb packages used to work on Debian Sarge (which was at the time still in development). They broke the ABI too, but that I didn't really cared. But my main problem was with the community and all the hype. But well, I can't blame a distribution for its community (not talking about developers but all the forums full of newbies, it feels like Digg or MySpace for Linux ;)). And anyway, it was just Debian, no?

    Well no, it's Debian plus a bit more. And the bit more is that it can go mainstream for the desktop use (and it has already started). My mom has been using Debian for almost 2 years now (of course I installed it, but she's using it) with no problem. However, she's totally insensitive to computer aesthetics and she doesn't care as long as she can use Thunderbird and Firefox. Some times ago, a friend of mine couldn't upgrade his pirated copy of Windows because of the WGA (maybe he could, but he's not tech-savvy at all, and I told him I wouldn't help him with Windows anyway). So I proposed him to test GNU/Linux, say in a dual-boot. He was like "no, I don't want no fuckin' dual-boot, I just want Linux". I was quite surprised, he doesn't know anything about c

  22. Re:Sounds Swell... by Millenniumman · · Score: 2, Insightful

    You have to actually restart GNOME, not just logout. I am under the impression, with the "login" screen on, GNOME is running.

      I searched for my question and found "edit the xorg config file, and some syntax tips. I googled the location of the config file, but didn't find anything. I knew that /etc was where preferences are stored, so I just cd/ls-ed. As for the sudo thing, I am used to being able to authenticate when I save.

    I shouldn't have to do anything but pick a resolution from a list. Things like this should just work. A good OS doesn't require reading a manual for every little thing.

    If I was using Gentoo, or making my own distro, I wouldn't really have a problem. But Ubuntu is supposed to be easy to use. Not something that people should have to hire someone to set up.

    And thanks to all the moderators who modded me troll for pointing out a legitimate problem.

    --
    Stupidity is like nuclear power, it can be used for good or evil. And you don't want to get any on you.
  23. Re:Shuttleworth by Dcnjoe60 · · Score: 2, Insightful

    I don't know about you, but screw the "OS community", quite frankly, I'd think global health, education, and global development to be much more worthwhile causes. But then again, who cares about the helping people in need, who cares about starvation desiese and illiteracy, as long as your OS is free and open, and spiffy, right?

    It is commendable that Gates is making all of those charitable donations to alleviate hunger and poverty and disease. Nobody can fault him and his foundation on that. However, it will never solve the real problem keeping those people and countries in poverty.

    What the third-world really needs is investment in infrastructure, industry, educational institutions, etc., so that they can become self-sufficient. As long as they are dependent on subsidies from the U.N. or other countries or the Gates foundation, they will always be in poverty. What's the old adage? Give a man a fish, you feed him for a day. Teach him to fish, you feed him for a lifetime.

    Unless there is real investment, whether through Gate's foundation or other sources in business that can provide jobs, and a market for their output, there will always be poverty and disease in those countries. If you want to alleviate world suffering, ultimately, you are going to have to give people in the rest of the world the means to support themself, not just a handout.

  24. Business model? by 50m31sl4sh. · · Score: 3, Funny

    Hm. I always thought this was the real business model of Ubuntu.

    --
    Rediculous is ridiculous!
  25. Ubunutu.org by lullabud · · Score: 2, Informative

    Looks like Ubuntu expected that since they registered Ubunutu.org and simply redirected it to Ubuntu.org. Perhaps they should have a little message informing people that they are mis-spelling Ubuntu, rather than directing them to the correct location even though an incorrect location was typed. (Don't want to do any negative reinforcement, you know.)

    Better yet, they should make a new organization for Ubunutu and call it "UNU" for "Ubunutu's Not Ubuntu".