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Nine Ways to Stop Industrial Espionage

An anonymous reader writes "IT staff are in the unique position that if they are nosy, immoral, greedy or corrupt that can get at what they want within their company at the touch of a button. The corporate crown jewels are usually left open and exposed to the IT guys. So how do you protect your corporate crown jewels from staff that can so easily be bribed to steal them and hand them over to a competitor?" I can't imagine having to be paranoid about employees. That seems to me to be a bigger problem than hardware.

68 of 351 comments (clear)

  1. Keep them happy? by BlackCobra43 · · Score: 5, Funny

    I suggest a steady supply of red Swingline staplers.

    --
    I never spellcheck and I freely admit it. Save your karma for more worthwhile "lol erorrs" replies
    1. Re:Keep them happy? by Joe+The+Dragon · · Score: 4, Funny

      and no TPS reports

    2. Re:Keep them happy? by neonprimetime · · Score: 4, Funny

      But from a corporate perspective, Red Swingline staplers are a fire hazard.

    3. Re:Keep them happy? by Aden_Nak · · Score: 5, Insightful

      Well, one way would be to not treat them like crap. Sorry to say, the IT people shoulder the brunt of user frustration. And maybe that's part of the job. But between being bitched at by morons who are probably the cause of the initial problem, being on-call whenever, wherever, and living with the constant fear of contractual replacement (as is the case in many support positions) or just plain old outsourcing. . . look. Businesses don't want to deal with the fact that their employees are people. You can't put that on a quarterly report, and it's not really something that most company policies I've come across takes into account. But the ONLY way you're ever going to keep that sort of information secure is to make sure that your IT people wouldn't even dream of stealing it, tampering with it, or auctioning it off to the highest bidder. You have to make sure they don't want to do that kind of thing. And when you're trying to build loyalty and trust, the carrot goes a lot farther than the stick.

    4. Re:Keep them happy? by ultranova · · Score: 2, Interesting

      Treatment isn't a relevant defense against theft, damage, and so on. If you're not treated well, then either find a way to get treated better or leave.

      This isn't a world where the ends justify the means (sorry Bush Administration).

      Yes, business practices suck. But it doesn't justify boorish and/or illegal behavior. Then you're stooping as low as they are.

      None of which helps you any when you're the manager trying to keep such things from happening. Which was what this story was about.

      It's like the adage where if you believe in an eye for an eye, tooth for a tooth, everyone will need dentures and seeing-eye dogs.

      The problem is that if you don't take vengeance, either by yourself or through the legal system or some equivalent, then people will keep on stabbing your eyes and stealing your teeth, since they can get away with it. Following the old adage means that there is no punishment for mistreating you, and so you will be mistreated for fun and profit.

      That's a really nasty choice there - either take revenge and contribute to the problem, or don't and be crushed by those who see you as defenseless and therefore easy prey. Dead if you don't, damned if you do.

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    5. Re:Keep them happy? by gmack · · Score: 2, Insightful

      This just isn't true.. Places who treat their workers badly tend to have a high employee churn and that costs the buisness dearly in the long run especially if it's technical staff who keep leaving. It also costs them in reputation with other buisnesses becuase they usually try to screw them too. You on the other hand have a reputation to maintain and I can tell you a good reputation is worth gold when it comes to finding new work. Take me for example.. I have a former employer who owes me about $20K right about now. I could have been a jerk about it.. shut down all his servers, sabatoged his buisness but I didn't. Turns out that benefited me in the long run since my current employer talked to a supplier of my former boss and got a glowing report back. That job may have sucked but this job is finally a place that treats me properly and gives me work I enjoy doing.

    6. Re:Keep them happy? by ultranova · · Score: 2, Insightful

      What you suggest is both onerous and immoral. I RTFA, and it was a lightweight 101.

      I suggest that

      1. The moral advice of the parent to the employee does not help the employer to secure themselves against malcontent employees.
      2. The doctrine of non-violence does not work against ruthless people. It worked against the British because, in the end, the British were decent people who were not prepared to commit mass murder to maintain their control of India. Had they been willing to do so, Gandhi's methods would have not worked.

      Which of these two points is immoral in any way ?

      The response/parent suggested that misbehavior was justified when management does bad things. It's not. And it never will be in a civilized society. That's why we're civilized and not unconstrained to do what we want.

      Is it human nature to be vandals and thieves? Yes. And murderers and rapists, too.

      So which one is it ? Are we civilized or thieves, murderers and rapists ?

      Try to understand. I'm not advocating any course of action. I am simply saying that there is a price for sticking to non-confrontational methods. That price is that it leaves you defenseless against evil - the thieves, murderers and rapists, and oh yes, ruthless employers.

      Chose whatever path you want, but don't do so just because a path had a witty saying as an advertisement; instead, carefully consider the likely consequences and requirements of each path.

      If an employer does bad things to you, leave. Nothing chains you to them-- although people try to rationalize all sorts of bad behavior based on their belief that somehow the world owes them a living, and in their world, this employer specifically. It doesn't.

      But apparently the employee owes loyalty to his employer, to not sell him out to the highest bidder, and to the world, to not screw it up for his own profit, despite them owing him nothing. Funny how the responsibilities come up when talking about the employees, but employers can outsource all jobs to India and fuck their employees and that's just business like usual.

      If the world owes you nothing, then you owe nothing to the world. If you owe something to the world, then the world owes you something. A relationship where only one party has responsibilities is unfair, and no one has a duty to uphold his end of an unfair relationship - the only exception being parents and really young children.

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    7. Re:Keep them happy? by pla · · Score: 4, Funny

      The response/parent suggested that misbehavior was justified when management does bad things. It's not. And it never will be in a civilized society.

      Of course not. When the Fuhrer tells you to kill Jews, you just do it, right? It doesn't matter that it counts as "bad", "in a civilized society" we obey the alpha male without question.

      Damned straight! Put that goddamned hippy back in his place. I'll bet he takes pencils from work, too...

    8. Re:Keep them happy? by thegrassyknowl · · Score: 3, Insightful

      Mod the parent up?

      I can't agree more. IT people bear the load of clueless PHBs all the time and it's usually the clueless PHB who does things that break everything then bitches at IT when it takes a while to fix.

      Treat your IT staff like gods, for that is what they are. Without them your technology company will fail. Pay them well, for they deserve it; if they make one 2AM trip to the office a year because someone working late bollocksed something on the day of a project deadline then the increased salary is worth it. Paying them minimum/market salary for their position won't inspire loyalty. It will just keep them looking for a better offer. Go 20% above average and you'll see more loyalty.

      Include benefits. Pay for their mobile phone, get them a good one that they choose. Pay for their Internet access at home - it will pay for itself when you avoid some of those 2AM callouts. Get them a killer laptop PC. Keep it updated. If they are making a lot of callouts get them a company car; even a small runabout will make them happy if they don't have to wear out their own pride and joy coming into work out of hours.

      Also, get more IT staff. We have 2 people in our building servicing about 25 people. They are kept reasonably busy but not too busy that there isn't time for them to duck out here and there and manage their lives or take a day of leave here and there.

      Give them the flexibility to do their job. They need an expense account and the ability to make (justified) purchasses without the messing about of manager approval (ie. replaceing dead components). Obviously there has to be limits set there -ie, any purchase over $500 should require a manager's signature. Red tape for run of the mill tasks is just annoying and is a good reason for IT staff to move elsewhere; if they feel you want to oversee every little purchase they make they will feel like you're reserving the right to second-guess them.

      That brings me to the final part... trust them. Trust is recriprocated. If you don't trust them, they won't trust you. If you trust them a reasonable amount they will feel more comfortable about trusting you in return. If they feel you don't trust them they will start to be surreptitious in their dealings and you will lose visibility into what they're doing.

      Finally, if it's that important that IT shouldn't be exposed to it then encryption can help. If it's already coded by the time it gets to the network/disk then they won't be able to access or sell it anyway.
      Make sure you have good justification for that when you do it; the HR database with everyone's personal details is on good example of something that you could justify encrypting because the details are private and even IT doesn't have a right to see other employee's details.

      --
      I drink to make other people interesting!
  2. Easy! by murphyslawyer · · Score: 4, Funny

    I suggest a finely crafted nam-shub that will turn them all into jargon-spewing corporate zombies*. That should take care of any free will problems they might have. *Aircraft carrier may be required. Some restrictions apply. Well, I gotta get back to work...ne mi ba se fa no li sa ba fu

    --
    I ain't evil, I'm just good looking.
  3. Encrypting backup (communication and storage) by amanda-backup · · Score: 5, Insightful

    Backed up data is especially vulnerable. In many environments, while lot of work is done on network security, secure management of backup data is not given due concern. Since backup data has sometimes all of the important information at a single place, it is a juicy target for espionage. Data should be encrypted while moving to a backup sever (especially while using a online backup service over the internet) and definitely encrypted while it is stored on the backup media (tape, CDs etc.).

    1. Re:Encrypting backup (communication and storage) by misleb · · Score: 2, Insightful

      Ok, but how does that protect against IT from stealing information? Who do you think is going to have access to the encryption keys (or whatever you use)?

      --
      "THERE IS NO JUSTICE, THERE IS ONLY ME." -Death
    2. Re:Encrypting backup (communication and storage) by Bender0x7D1 · · Score: 2, Interesting

      Exactly.

      There is a "rule" in the security field: If someone has physical access to a machine, you cannot make it secure. Why? Someone could boot the machine with a Live CD and bypass any security that is in place. You could even install a rootkit. Even encryption doesn't help since the system has to know the key at some point, and with a rootkit, you have that key too. Now, before any discusses removing optical drives, or BIOS passwords, this is IT and they know how to install a drive and bypass the BIOS security. They could always pull the drive and drop it into a separate machine that isn't protected. There are lots of ways to make it harder, but you can't make it impossible.

      That's why there is a push for trusted computing modules on "secure" systems. The key or unencrypted data only exists within that module, and can't be accessed from the outside. It doesn't solve the problem if the attacker has an unlimited amount of time, (they could tap into any connectors and view the raw data that way), but it makes it a lot harder. (Imagine soldering a few hundred connections...)

      Personally, I would like to see an OS that is put onto a ROM and cannot be updated without pulling it and bringing it to a special machine. Sort of like a Windows XP cartridge or something. While much harder to update the OS, it also prevents rootkits or other malicious changes to the OS from being installed. When updates come out, you pull the cartridge, go to $ELECTRONICS_STORE, and plug it into their machine. After a few minutes, your updated OS is ready and you take your cartridge home.

      --
      Reading code is like reading the dictionary - you have to read half of it before you can go back and understand it.
  4. Your staff are the jewels... by patrixmyth · · Score: 5, Insightful

    A company is worthles without it's employees. Select good people, pay them well and treat them fairly. Next question... How do you remove paranoid executives from positions of power and stop them from inflating operating costs through needless and morale busting authoritarian technology.

    --
    "Don't you know you're going to shock the monkey?"- Peter Gabriel
    1. Re:Your staff are the jewels... by kevin_conaway · · Score: 3, Insightful

      I came in here to say pretty much the same thing:

      • Hire good people. If you're not sure about a persons integrity, don't hire them!
      • Keep them happy. Pay them well and treat them fairly.

      Thats really all there is to it

    2. Re:Your staff are the jewels... by syntaxglitch · · Score: 3, Insightful

      With an emphasis on treating people well, in both monetary compensation and personal respect. Corruption and abuse of power are bred when a person's authority and influence exceed their perceived value to the organization. Compare to stories about abuses of power by school teachers/administators or police--both occupations that are given too little value or too much authority.

    3. Re:Your staff are the jewels... by harrkev · · Score: 2, Insightful
      pay them well and treat them fairly.
      Do such employers exist? I have never seen one.
      --
      "-1 Troll" is the apparently the same as "-1 I disagree with you."
    4. Re:Your staff are the jewels... by TheCarp · · Score: 4, Interesting

      There is something thats often overlooked. Good leadership is important. You will normally hear me ranting about the pay disparities between the top and the bottom, and I am not backtracking here, I don't think anyone should be getting multi million dollar salaries... but all that aside...

      Bad leadership is worst than none. Good leadership is important. Good leaders, team leads, managers are people who make you not just work, but actually WANT to work for them. People who you can be like when everything else hits the fan, its not just that you care about your job, but you actually respect them and want to work because you know they will get shit if you fail.

      Pay is nice, but its community and social pressures that people really respond to. Its that "we are all in this together" attitude that binds a team together and makes them really get the job done. I think the most important aspect of a leader is the ability to catalyse that in his team.

      The best defense against this sort of thing is teams that are close enough that no member would betray the team because, they would be betraying people who they respect.

      This is one reason why I like working for nonprofits that are doing things that I like, where I can get behind the corperate mission and be proud to be a part of what we are doing. Hence, I work in healthcare.

      -Steve

      --
      "I opened my eyes, and everything went dark again"
    5. Re:Your staff are the jewels... by Chris_Stankowitz · · Score: 4, Insightful

      The question was "So how do you protect your corporate crown jewels from staff..." Both you and the GP are thinking a bit small here for starters, you will not screen every employee/contractor 100% of the times to a degree that you can rule out them turning on you. You're also not taking into account trivial things like someone with a drug problem, gambling problem, etc that even with good pay and fair treatment can potentially become a liability. The list goes on. The first thing that needs to happen is propper access controls, people that don't need to access sensitive material need not have it either by defualt or design. Limiting the number of people with access t othe information will not only help to narrow down the number of people that could have given out secrets after the fact it will deter many as they know they can't easily hide. The question also can not be answered quite that easily, it requires many measures. Far to many IMO to cover in one post or even all the entires to follow. CS-

    6. Re:Your staff are the jewels... by Hoi+Polloi · · Score: 5, Insightful

      I wish there was a way to stop the leadership from looting the company and handing out extravagent severance pay for failed execs, massive bonuses even when the company is struggling, etc. The damage an IT guy can cause pales in comparision to what the CEO and the board can cause.

      --
      It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
    7. Re:Your staff are the jewels... by dwandy · · Score: 2, Insightful
      A company is worthles without it's employees. Select good people, pay them well and treat them fairly. Next question... How do you remove paranoid executives from positions of power and stop them from inflating operating costs through needless and morale busting authoritarian technology.
      But this precludes the McEmployeeisation of IT.
      From an MBA perspective, tech replaces people. So if you can implement tech to monitor/stop people from doing anything when you don't treat them fairly, (or when you hire substandard* people...or whatever) then there is the perception of a long-term cost savings.

      *meaning someone who might work for less than market. -for a variety of reasons, including (but not limited to) their intention to 'steal' the difference in their income and the market value....

      --
      If you think imaginary property and real property are the same, when does your house become public domain?
    8. Re:Your staff are the jewels... by 99BottlesOfBeerInMyF · · Score: 2, Insightful

      I still think that in general terms capitalism is the best system...

      I think if you look at what countries are doing a regulated capitalism with a healthy dose of socialism for medical care and basic necessities seems to be the best solution anyone has tried on a large scale. In reality, I think this is a bit of a cop out though. Communism is more efficient for small units than capitalism, but breaks down when the units get too large. For example, very few people would argue that capitalism is a good model within a family unit, with each person buying their own housing, food, etc. Pooling money or resources and sharing a single home and grocery bill avoids a lot of unnecessary duplication. I suspect, that we are not at the sweet spot for that avoidance of duplication in most current societies. Communities of a few hundred people that formed communes could share resources, without running into the pitfalls of communism on a large scale. I'd love to see a society try the model of thousands of communities who share resources competing with one another in a capitalist market.

      I do think that some massive corporate and political reform are necessary, but I don't agree with removing for-profit corporations. I think that probably all the same ends can be acheived if personal liability (economically, criminally) was re-introduced into corporate ownership

      The problem with this is it kills mutual funds and introduces a barrier to small investments that leads to greater income disparity. It works towards killing the middle class. The real problem I have with American corporatism is the disconnect between the investors and those running the corporation, who often makes more money than the owners.

      Living in a fairly socialist country myself, I see that there are benefits to social nets, but I also see the abuse. Those that see the safety net as a hammock and have no reason or desire to even attempt to get out and contribute. It's a question of how, in a socialist state, you manage to convince people to contribute to the best of their abilities.

      A social safety net prevents desperation, which leads to violence and other negative social trends. To convince people to contribute is easy. Provide only the necessities for society via socialism: food, basic clothing, basic shelter, medical care, communication, sanitation, and education. Beyond that, if anyone wants a luxury, like meat or a car or an iPod they have to work for it. People will want these things and they will work. The two reasons this does not work now are that people rarely own anything since they end up making payments and paying taxes so if they can't maintain the same income they not only don't gain, but lose what they have. Second, not all basic needs are met and not all that is provided is a basic need. Fix that and I think/hope you're most of the way to a better way of life.

    9. Re:Your staff are the jewels... by 99BottlesOfBeerInMyF · · Score: 2, Insightful

      A social safety net also encourages people to sit back, do nothing and just take take take, at the expense of those of us that work hard.

      You work hard eh? Me too. That does not mean most people who make the most money do though. Most of the wealth in this country is controlled by people who simply inherited it and did not work for it at all. It is a myth that hard work is the way to earn money. Statistically, that is just not the case. People who have money to start with make money by doing nothing.

      If you provide the basics and nothing more (not money, just the goods/services) then people will work for luxuries and if they don't, fine. It is better they live their entire life consuming only the basics at least they have little motivation to rob me and I live in a better place as a result. People will work to get their designer shoes, iPods, and really good food. If they don't work, very few will commit crimes to get them, since this system provides both moral motivation and greater risk for a smaller reward than the current system.

      There are ALOT of new cars in the trailer park not too far from me. Also, there's a huge amount of money being spent by medicare / medicaid so that fat lazy people can get a gastric bypass

      Socialism should not provide unnecessary surgeries (unless it is cheaper in the long run than the resulting problems). Socialism should not provide cars. Because that is not the case in current, broken, implementations you think the concept itself does not work?

      Also, even with a social safety net, there's still an awful lot of crime (usually in the same areas where a large group of people are receiving benefits).

      This is true, when socialism does not provide all the necessities. Take a look at violent crime rates in countries where socialism provides for medical care and drug treatment compared to countries where it does not. Notice any amazingly strong correlations? In the US, for example, more than three quarters of all people driven into poverty and desperate to survive do so as a result of a medical problem they cannot afford to treat. These people and their families make up the majority in US prisons.

      So I doubt that your social safety net does anything positive at all.

      For whatever reason the strongest correlation to crime is poverty. Socialism mediates poverty and in places where the necessities are provided by socialism, crime rates are very low. The cost to provide food, clothing, and shelter to the entire planet can be easily born by taxing 10% of the wealth of the richest 10% of people on the planet, almost 100% of whom, I might mention, inherited their wealth in the first place. That does not seem unreasonable to me.

    10. Re:Your staff are the jewels... by Moofie · · Score: 2, Insightful

      They don't always wear signs.

      --
      Why yes, I AM a rocket scientist!
    11. Re:Your staff are the jewels... by Ohreally_factor · · Score: 2, Insightful

      Well, a good way is to have a national goal . . . . For instance, if a nation like mine(the US) could set itself to something like moon colonization or space exploration.

      Or we could build a great wall! Or a pyramid!

      Hell, I think space exploration is a worthy pursuit for mankind, but I feel extremely wary of anything like an Official National Goal. We've got enough problems with the ruling party's unofficial national goals as it is*. No need to encourage them. But seriously, a National Goal is only possible in an authoritarian or totalitarian state. Find some old men from the Soviet GULAG system and have them tell you all about National Goals.

      *For the first time in our history, we've had a tax cut while we were at war. In a little over three years we've spent 2/3rds of the treasure we spent on the Vietnam war (adjusted for inflation). If you want a National Goal, how about we get the hell out of the middle east and come up with alternatives to oil. That'd be a great goal.

      --
      It's not offtopic, dumbass. It's orthogonal.
    12. Re:Your staff are the jewels... by 99BottlesOfBeerInMyF · · Score: 2, Interesting

      Any statistics or did you just make that up?

      The numbers as I recall are the top 1% controls 30%, the top 10% of people controls more than 50% of the total wealth, the next 40% controls the rest and the bottom 50% breaks even between debt and assets. Further, I think in 2004 there were 8 people in the top 1% that had not been born into that position (inheritance). There are lots of studies out there that show numbers on this and the US census data supports the trend although they ignore incomes over 1 million dollars and just assume anyone making more than 1 million makes exactly 1 million for historical reasons.

      Hard work includes bettering yourself, by learning, and also includes inventing something.

      I think you haven't been paying attention. Most inventors make very little profit compared to the financiers. Assuming you invent something cool, all on your own, in order to get it to market and manufacture you're looking at giving up maybe 90% of the profit. As a result, for every dollar you make someone who has done nothing except inherit a pile of money to finance your venture is making nine dollars. This is called monetary condensation. People with money make more money with that money by doing nothing and money slowly consolidates into fewer and fewer hands until there is a revolution and the poor take it and redistribute it.

      That's likely what that statistic is showing.

      You need to take some basic economics. Monetary condensation is pretty much established as a fact of the marketplace.

      No, its not fine. The basics aren't free, and I fail to see why I should have to pay for some fatass to sit in their trailer (which is also being paid for by me) to eat potato chips...

      Because otherwise they are mugging you. Or because otherwise, once all the money has consolidated, they are burning down your house and taking back the money you did not earn. Or because regardless of how hard you work, you become one of them when the economy collapses and there is no work for you.

      Give everyone the basics, and you'll have a huge majority of people doing nothing but being provided those basics by the hard working minority.

      Yeah because no one works for luxuries... oh wait yes they do. People want to work and do things. If they have no desperate need to work, they are simply more likely to be choosy about what they do and are a lot more likely to take chances which results in more innovation and more progress.

      Starvation is a pretty good motivator to get a job, I would say.

      No it isn't because to get that job you have to apply, which is uncertain and wait an amount of time. Starvation is good motivation to kill you and take your wallet.

      decides to break into your house to steal your TV. See, people WON'T just be happy being given the basics.

      Except that is not what happens in places with more socialism than the US. Their crime rates are amazingly lower than ours. People commit crimes when they are desperate more than anything else. If a person has their basic needs, they are not desperate and the risk/reward scenario becomes a lot harder for them. I read about an old man last year who shot the mailman so the police would put him in jail. He was losing his house and was going to be out on the street. He didn't want to hurt anyone particularly, he was just scared and wanted to be fed and sheltered and provided medical care. It is sad that he was driven to such desperate measures, but a lot of people are driven to violence by even less. Ask the mailman if he would rather have had 5 % of his taxes go to taking care of such people rather than to one of the many projects the government wastes our money on.

      Really? Where's the greater risk?

      Look to the example above. If you are going to be living on the streets, robbery and possibility of jail is not so bad. If you already have a home and food, the possibility of losing your freedom is much more important to you.

  5. paranoia will destroy ya by rumblin'rabbit · · Score: 3, Insightful
    I can't imagine having to be paranoid about employees. That seems to me to be a bigger problem than hardware.
    That's kind of a dumb comment. Hasn't CD heard the saying "trust everyone but cut the cards"? Putting locks on the doors is not paranoia - indeed it prevents paranoia.
    1. Re:paranoia will destroy ya by blincoln · · Score: 4, Insightful

      Putting locks on the doors is not paranoia - indeed it prevents paranoia.

      Putting locks on doors is a reasonable preventative measure that keeps honest people from opening them. It does not "stop industrial espionage."

      TFA is Slashdotted, but the impression I get from the summary is that it's written from the mentality of trying to have a workplace that's protected against *dishonest* employees. Completely protecting against them is impossible. Making it extremely difficult for them to commit industrial espionage is possible, but the result is a workplace that isn't very fun - I know someone who used to work at the NSA, which obviously has similar protection concerns, and I'd never be able to put up with the level of surveillance and security they have.

      I'm with CmdrTaco - hire people you think you can trust. If you're proven wrong, fire them. Don't give people access to sensitive data until they've proven that they're trustworthy, and if you have something that can't leak outside the company no matter what, don't put it somewhere that anyone else can get to it.

      --
      "...always new atoms but always doing the same dance, remembering what the dance was yesterday." -Richard Feynman
    2. Re:paranoia will destroy ya by rumblin'rabbit · · Score: 4, Insightful
      Of course you hire people you trust.

      But back in reality land, sometimes things go wrong. People are not always what they appear to be, and a good employee can sometimes become embittered. Assuming otherwise is naive, and perhaps a little arrogant. Are you such a good judge of character that you can pick out the sociopaths from the crowd? Might I suggest you aren't.

      And apart from malfeasance, sometimes people make mistakes. Sometimes they type "rm -r *" when they are not in the directory they think they are in.

      I'm not suggesting massive security measures, but reasonable steps can go a long way. Even moderate security is worthwhile and, I think, appreciated by the employees.

      P.S.: CD stands for CmdrDaco (apparently). Apologies to CT.

    3. Re:paranoia will destroy ya by The_REAL_DZA · · Score: 2, Funny
      Putting locks on doors is a reasonable preventative measure that keeps honest people from opening them. It does not "stop industrial espionage."

      Of course it does! What spy would want to have this conversation at the monthly meeting:
      [Sam the spy] Hi, Ralph
      [Ralph the spy] 'Evening, Sam. Whatcha been up to lately?
      [Sam] Well, last week I lifted some sweet tech specs from ABC Aerospace that I think Mr. Big will really like.
      [Ralph] PFFT! ABC Aerospace?! What a crackerbox -- they don't even lock their doors! [loudly, to entire room] HEY EVERYBODY!! Get this: ol' "fingers" here cracked ABC AEROSPACE!! Next stop: FORT KNOX!!
      [from the crowd] "Hey, double-oh-seven, they been handin' out candy at the daycare all week; you think you could give me a few pointers that'll help me take some of it away from those kiddies?!"
      [Sam] I think I'll shoot myself with my fountain pen now...
      --


      This space intentionally left (almost) blank.
  6. Article text by Anonymous Coward · · Score: 3, Informative

    Clicky clicky page impressions clicky clicky. Or just read it here:

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    Nine Ways to Stop Industrial Espionage
    by Calum Macleod - European Director of Cyber-Ark - Wednesday, 2 August 2006.

    If we're honest every one of us imagine what we'd do with a few million in the bank. The yacht in Cannes, the private jet in Nice, possibly our own football team, and maybe a few other high maintenance accessories top our list of must-haves. But of course the question is how to get there. Working till I'm too old to enjoy it is one option but of course there is an alternative; the lottery, online poker, a rich widow, stocks and shares - increasingly risky these days - or why not simply help myself to something very valuable.

    After all if I'm working in IT I probably have access to the corporate crown jewels. And that could be anything; source code for the next money spinning application that will be released, credit card details for thousands of customers. Recently a Coca-Cola employee and two accomplices were arrested in Atlanta for allegedly stealing confidential information from the Coca-Cola and trying to sell it to PepsiCo.

    In fact it's actually quite easy because if I'm working in IT I have access to systems with all kinds of privileged information. Here is my employer thinking that his M&A data is safe and I'm allowed to a free access to the servers storing the data. I can help myself to whatever I want and no one will ever know. And of course it's much easier now than it was when I first started this job. Then I somehow had to get out of the building with everything under my arm, but now I have dozens of ways to get it out. Just make my choice - mobile, USB stick, email attachments, VPN access from home and no one will ever know! And of course it may not even be my employer, just some company that we provide outsourcing services for - it's never been easier!

    The problem often lies in the fact that we are constantly tempted because the corporate jewels are literally just lying around where anyone can find them. The problem for today's enterprise is that the transfer of information is increasingly time-critical and the traditional approaches such as FTP and secure email are awkward to manage, and often lack the security mechanisms that sensitive data demands, thus making the risk of leakage very possible. And where it becomes really challenging is when you need to share information with business partners. So here are a few suggestions

    >Do not expose your internal network

    The process of transferring files in and out of the enterprise must be carried out without exposing and risking the internal network. No type of direct or indirect communication should be allowed between the partner and the enterprise.

    Make sure that intermediate storage is secure

    While information is waiting to be retrieved by the enterprise or sent to the business partner, it must reside in a secure location. This is especially critical when the intermediary storage is located on an insecure network, such as the enterprise's DMZ, outsourced site, or even the internet.

    But encryption and other security mechanisms are not helpful if the security layers where the data is being stored can be circumvented, for example by a systems administrator. Encryption is good for confidentiality, but does not protect data from intentional deletion or accidental modifications. It is important to have a single data access channel to the storage location and ensuring that only a strict protocol, that prohibits code from entering, is available for remote users. In September 2004, an unauthorized party placed a script on the CardSystems system that caused records to be extracted, zipped into a file, and exported to an FTP site. The result was the exposure of millions of credit card details and the eventual demise of CardSystems.

    Ensure that Data at Rest is protected

    The cornerstone of protecting storage while at rest is encryption. Encryption ensures that the data is not readable and

  7. Narrowminded author by CogDissident · · Score: 5, Insightful
    The author is completely forgetting to mention the sticky note with the root password that half of these companies have on the side of people's monitors because they force a password change every 3-6 months to something arbitrary.
    It also says to completely seperate the outside and inside network, which means that employees have no email, no google, no internet access at all.
    It mentions nothing about compartmentalized access rights to various databases, with a different division of admins having responsability and access to only their systems.

    In fact, all it does talk about is transmission interception (which is much less common than those problems mentioned above), and data security.

    1. Re:Narrowminded author by riffer · · Score: 2, Informative
      My wife worked for Nationwide for many years, doing some word processing initially and then application processing.
      She, along with all the other employees in her teams, had no Internet access. In fact, all messaging was done internally with some sort of horrid AS/400-based application.
      After a few years, employees were granted the ability to send and receive Internet e-mail. But only because it became impossible for them to do their jobs. However, they still did not have access to browse the net in any way.

      Of course managers did have such access as did agents and others who'd need to use it. But for the low-level paper-pushers, it really wasn't necessary, and it's a smart move on Nationwide's part to prevent it

      Of course their employee morale sucks and my wife left because of the general mis-treatment of employees, so it can backfire on you. Like any policy.

      I don't think the author was narrowminded because they were focusing on espionage, so the primary concern was protecting the data from abuse by IT professionals, not just general security practices. I'll agree he should have mentioned something about role-based access controls, though.

      --
      In the darkness of future past, The magician longs to see. One chants between two worlds, "Fire, walk with me!"
  8. Bribed by 4pins · · Score: 2, Insightful

    "that can so easily be bribed to steal them and hand them over to a competitor"

    Here is an idea. Pay them enough that this isn't a real temptation. Risking it all on a fast score isn't worth it, if you will be risking much.

    --
    I will not mourn that which I never had to lose. - Unknown
    1. Re:Bribed by crakbone · · Score: 4, Interesting

      I worked for a company that said if you get bribed keep the money and turn in the person bribing you. If the charges stick you'll get an additional $1000.00.

      I never got bribed. I was hoping all the time.

  9. Article is stupid by einhverfr · · Score: 3, Insightful

    The author obviously is not an expert in his field. I was having my doubts when we was suggesting that administrators ought not to be able to delete content in intermediate storage. Then cam the the final blow: He suggested using AES for data signing. AES is symmetric and not suitable for that task.

    --

    LedgerSMB: Open source Accounting/ERP
  10. Baby sitters don't work by evought · · Score: 5, Interesting

    When I was waiting for my TS clearance while working at the Pentagon (I had an interim clearance), I had to have an air force officer shadowing me the entire time, including, at points, typing for me as I dictated. The officer in question was not an IT person and had no idea what I was doing (or was supposed to do) with the UNIX systems under my care.

    I could have typed, or told him to type "cd /; rm -rf *" at any point, or done many more subtle things, especially since I had to create accounts and such for Oracle or other applications.

    In the end, the only way you can police your IT people is to have IT people you can trust, which means that the managers have to know enough IT to know what is going on and what it means without micromanaging. Very few managers have that ability. Very few IT people have the management ability to cross-train into a high-level manager. I, myself, had to bring in someone else to help with the business/finance side when running my own company. I knew what I was doing but was simply not as good at the business side as the IT work and sales.

    1. Re:Baby sitters don't work by christopherfinke · · Score: 4, Funny
      I could have typed, or told him to type "cd /; rm -rf *" at any point
      Wouldn't it have been more efficient to have him type "rm -rf /"? If you're using Air Force officers as typists, please don't waste our tax dollars on unnecessary shell commands.
    2. Re:Baby sitters don't work by dgatwood · · Score: 3, Insightful

      Terrorists and politicians trying to get bills passed also likely have a saying:

      It doesn't matter how many times you fail; you only have to succeed once.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

  11. Outsourcing by loony · · Score: 3, Insightful

    They missed one biiiiig issue there... In the US, Europe, Japan and Australia, there are good laws that they can use to come after you... If you move work to India, China or similar, its virtually impossible to get anything from that individual - hence the person has much less worry about doing something illigal...

    Peter.

  12. protecting the employees by coyote-san · · Score: 3, Insightful

    Don't forget that unlimited knowledge also endangers the IT workers. It doesn't matter if you're a former boy scout if some bad guys want the information badly enough to threaten your family... and don't think that there aren't such people out there.

    Security people know this. They know the only real solution is being very transparent about the fact that the IT person can't help them no matter how much pressure is applied.

    It's easier for us to think about the corrupt employee since, gosh, we would never hire him. Nobody is safe from somebody willing to use violence to get what they want, and that's a scary thought.

    --
    For every complex problem there is an answer that is clear, simple, and wrong. -- H L Mencken
  13. Seperation of Duties by deviantphil · · Score: 2, Insightful

    That is what we do in my shop. Usually there are still some people who can reek havoc on things...esp. people who know what they are doing.

    From my personal experience, unless properly implemented...which it usually isn't, seperation of duties is just a joke for security and makes legitimate work take 2x as long.

  14. Not a technical problem by giminy · · Score: 5, Insightful

    People try to make everything a technical problem, which is really the wrong approach. This ain't something you're gonna fix with fancy access control and slick hardware. No matter what you do (separation of duties, cryptography, trusted operating systems), all you'll succeed in doing is making life more annoying for your regular users, and demonstrate a huge lack of trust of your employees.

    If you really want a solution, it's got to be as much policy as it is technology. I'd start with, oh, making your employees sign an NDA, and making sure they're aware of what is a company secret (most companies like Apple, Sun, IBM, etc, have classifications just like the government, e.g. "Apple Secret", "Sun Top Secret"). Make sure they know what those secrets mean, e.g. "Our documents labelled Top Secret will probably cause us to lose our dominant position in the market if leaked." Then, you implement auditing on your data storage. If your IT guys start reading company business strategy memos off the file server, you probably won't catch them when it happens. But if it becomes obvious that those memos were leaked, you can go back through the audit logs and see if anyone read them that shouldn't have, and act appropriately (though don't just assume that that person leaked the info).

    Bear in mind that the technical part of this 'solution' will probably fail. What you're trying to do is paradoxical. You're saying, "I ultimately trust these guys with the security of all of my information, but I don't completely trust them with the security of all of my information."

    --
    The Right Reverend K. Reid Wightman,
  15. rubbish by rubycodez · · Score: 2, Insightful

    background checks and references will solve nearly all bad egg problems. the IT people I've worked with through the years take the security and safety of data as a matter of personal pride. No one is going to pwn3d our machines or data, dammit! The problem we've had in corporate america is dishonesty in executive level, that's cost us tens of billions. IT people just mainly need to not get lazy about security practices and updates, and not let employees do that either, that's the biggest issue with corporate data today.

  16. Re:Easy! by Indy1 · · Score: 2, Funny

    nothing that couldn't be fixed with a little Reason :)

    http://en.wikipedia.org/wiki/Reason_(weapon_system )

    --
    Lawyers, MBA's, RIAA? A jedi fears not these things!
  17. Advice from a tech guy :-P by Rafajafar · · Score: 3, Insightful
    I can't imagine having to be paranoid about employees. That seems to me to be a bigger problem than hardware.


    I am someone who is currently interning for a large fortune 500 tech company who is about to do some drastic changes to the way we do our business (today, actually). There's some serious lay offs going down here, garunteed. The business and marketing folks are as good as out the door. Us tech guys? Pfft, nothing to worry about. The fact is the reason your tech guys have you by the proverbial balls is because you're not educated enough to do their job. Heh, but the fact is, most anyone who has powerpoint and mediocre social skills can do your job. They reach their glass ceiling long before you do, however. They picked a trade with high security and low possibility of advancement. You picked a field with low security but high possibility of advancement. You can't have both unless you run your own business. Sorry.

    If you're paranoid about your employees, then they are unhappy with you. The nature of most people is to be faithful to good leaders. Sure, there are exceptions to this rule, but I think it's pretty clear to me, that you do not have the faith of those you manage. Either that or you do not have faith in those you manage. The two generally play hand in hand. I'm with CmdrTaco on this one... I can't imagine having to be paranoid about those on your payroll. Remember, you have the power, and tech guys are becoming more and more common each day. Make them happy with you and then you'll have little to worry about. Make them happy with your company and then you'll have little to worry about.

    And the #1 reason most SA's and programmers get frustrated with managers? The internal policy inhibits innovation instead of improving it. I had a manager whose personal policy was "to hell with policy" and I gotta say, he was the best boss I ever had. I know, for myself, if I want to do the best job I can. If policy interferes with that, then I feel as though I'm doing a bad job against my will. If this continues, yes, I'll hate my job, and I'll feel like it's the company's/manager's fault.

    I rambled a little, but hopefully you can garner some advice from that.
    --
    Finder of the any key.
  18. You don't. by malkavian · · Score: 3, Interesting

    About the only way to keep the info out of the eyes of the sysadmins is to use heavy encryption on every file you want to store safely.
    And then, make absolutely sure you never forget the pass phrases, or whatever method you use to secure your side of the key.
    All the backups in the world won't protect you from forgetting that vital phrase.
    Oh, and it has to be non-obvious.

    That being said, a good keylogger will most likely sniff that out, so if someone in IT is really after the goods, and is willing to face legal flak to get it, you're still back at the point of being stuck, unless you ensure all the business folk maintain their own machines away from IT, and support them entirely themselves, to a secure enough level that they won't fall victim to an attack when they connect to the corporate network, or a trojan in an email.

    Like all solutions, the most workable is to ensure if someone is guarding secrets that are that potent and valuable, you make sure it's not worth their while to go scurrying off with them.. In other words, you treat them well, and remunerate them according to the value of their task..
    If you force your IT staff to work over long hours, stiff them on their working conditions all for a flat low rate, you're asking for trouble.
    Give them good conditions, and good pay (going to excellent pay for those sysadmins that are responsible for the really tasty info), and you're far less likely to suffer.
    Technical solutions just won't work, as the people who know most about it are the ones you don't trust. Which defeats the whole object.

  19. Just to clarify by einhverfr · · Score: 5, Insightful

    Espionage is a real concern. But the solutions in this article are worse than the problem. THe real solutions include:

    1) Mandatory Access Controls (for example SELinux) on systems that hold confidential information.
    2) Data encryption for confidential information using public/private key encryption. AES is NOT an answer here though you can use it for session encryption with Diffie-Hellman, etc. if necessary.
    3) Training and loyalty of employees is critical.
    4) Separation of duties, powers, and responsibilities.

    But I guess this is harder than just throwing technology at such a problem.

    --

    LedgerSMB: Open source Accounting/ERP
  20. Check them carefully by WindBourne · · Score: 2, Interesting

    A few years ago, I was working in a company where we were developing products for sale to a few Federal groups. We interviewed numerous people for these jobs. One that was interesting was a chinese women living in C. Springs, married to a USA soldier. She had a masters in C.S. from china. At first, she was not all that interested. But once I mentioned the groups that we were selling to as well as discussed exactly what we were doing, she got very interested. Obviously, we shot that down as soon as she expressed interest in who were dealing with.
    Upon cheaking her out, we found out was that she was a chinese national, but told us she was american citizen.

    In another case, we had a guy that we interview another job. He was claiming to have a CS degree with loads of Linux experience. But when asked a set of questions, he missed them badly.

    1. How do you create a new process; you spawn it(did not know fork or exec).
    2. How do start a new process upon boot up (from the kernel or a central repository; he did not know about /etc or /etc/rc.d/).
    3. asked about genearl sorts and only knew quicksort and bubblesort, but could not explain quicksort.
    4. did not know discrete math.
    All in all, what I have found out is that you first have to check ppl very carefully. Then you still have to limit ppl to what they get to. Hopefully with vista, the MS world will start having security. That remains to be seen.
    --
    I prefer the "u" in honour as it seems to be missing these days.
    1. Re:Check them carefully by surprise_audit · · Score: 2
      asked about genearl sorts and only knew quicksort and bubblesort, but could not explain quicksort.

      Hey, I couldn't explain quicksort either, and I have over 25 years experience in programming and system administration. Any time I need to sort something, piping through 'sort' usually works just fine, and I don't really need to know how it works...

  21. Ethics by 99BottlesOfBeerInMyF · · Score: 4, Insightful

    Studies have shown the most effective deterrent to theft is moral/ethical. If an employee has a good relationship with the company and their managers then they are unlikely to steal from the company, even if they know they won't be caught. If you treat your employees well, are understanding about their problems, and cultivate your relationship you have little to worry about. Talk to them and learn what their goals are and help them achieve it. Do they want to move up into management? Do they want to go to night school and become a programmer or a public relations person? Help them do it. If your employee has money problems, you should be the first person they come to, confident that you will help them work it out either with financial counseling, a pay raise, saving them money by letting them telecommute, or even loaning them the money they need and repaying it from their wages. You employees should not live in fear of being fired or laid off. If they aren't working out they should know you will talk to them and come up with either a new position for them in the company or help them find work elsewhere, while keeping them on in the mean time. Employees should know they are trusted, for breaking that trust is a deterrent. Employees should have a stake in the company, either stock or a bonus plan so they feel their hard work and good behavior means something.

    If all of the above is taken care of, you employees will be a lot less likely to steal or do anything else to put the company out (like quit without notice). There is always the rare anti-social personality disorder, but that is a pretty rare case. If, however, you develop a "strictly business" relationship with your staff that is mercenary and impersonal you may have problems. When people don't care about their employer or dislike their employer and feel that they are in danger of being fired at any time, or their job outsourced, they will respond in kind. If the only reason you pay them is because it makes you more money in the long run, why shouldn't they sell the customer database or source code? If you hire mercenaries and treat them like mercenaries, don't be surprised when they act in their own best monetary interest.

    If you decide to treat your employees like you are at war with them and need to be defended against them, you're likely to have more problems than any technical solutions you implement will benefit you. There are products that will build a relational model of your network and log all traffic and access to resources based upon DHCP IDs and the like. Between such a system and a good set of untouchable logs for your access controls you can develop an independent group to monitor your staff. If you really need it though, your company is already pretty doomed as your employees probably don't care anyway and are just doing the minimum necessary to get paid.

  22. Reasonable treatment by Spazmania · · Score: 4, Insightful

    Hire honest staff and treat them like human beings so they're not inclined to rip you off. If you catch someone ripping you off, press charges.

    You can also create audit trails logging to multiple machines, each controlled by a different employee so that a conspiracy would be needed to avoid being caught. Reading and understanding those logs is, however, very expensive. Its also the kind of mind-numbing job that could leave an otherwise honest IT employee open to committing theft.

    --
    Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.
  23. Cartoon by ch-chuck · · Score: 2, Insightful

    This reminds me of an old cartoon, two pirates are burying a treasure chest on the beach. The pirate Captain is standing watch while holding a gun behind his back. The pirate crewman is down in the hole, digging. He looks up and says, "Just think cap'n, you and I will be the only ones who know where the treasue is buried!"

    --
    try { do() || do_not(); } catch (JediException err) { yoda(err); }
  24. Threaten them, use spikes, seeds by dindi · · Score: 5, Interesting

    The casino, bookie guys do not need rules and regulations. Feel free to take their data (usually cystomer lists), it is full of spikes/seeds (phone numbers, email and land addresses that belong to the owners), so when the data is sold and used (callcenter, email spam/etc) the mails get back to you.

    Then the death squad goes after the techs and asks some unconfortable questions, talk about broken kneecaps and burning family houses.

    Heck, you can even seed different addresses for each admin (if one is doing the mailing, the other only sees the SQL tables)...

    If you think it is science fiction, or fear mongering, come and work for a casino in any Central AM country...

    I personally left a place because I was scared - higher staff was regularly followed, I heard bad things about the company, and we had more and more armed people at the entrance. I also heard (from my colleage), that our previous sysadmin was chased down the street by the neighbour casino owner with a gun in the hand, shouting "I kill you bastard" over some customer list that the guy "administrated".

    Want 1st person experience: how about police calling me, that a gentlemen wants to talk about one of our employees, who supposedly stole data from a caribbean country's casino. The guy looked like a headhunter/killer to me, who kept calling me for 2 weeks, every day, offering more and more for the person's address or any tip where the person could be met (killed??). And that was back in Europe, and the guy came from the islands .... so he was pretty determined.

    Oh well you can make some other measures, like at one place, they sniffed all IM traffic, read all emails, and made it forbidden to take anything into the office. First usb drives, cds floppies. Later cell phones, walkmans, ipods. ANYTHING. They were as well beleived to go thru the lockers.

    Of course I cannot (and do not want to name people, places, etc). All I can say, is that I am done with that industry, even though they pay a lot better than others in southern countries.

  25. Re:Duh by cdrguru · · Score: 2, Insightful

    Problem of course is the definition of "shit".

    Management may feel they are being extremely generous and catering to the whims of many employees while the employees feel they are being ignored and abused. Communication? Naa. The employees in this kind of situation are sure that management isn't listening and doesn't really care.

    This is the situation in probably 70-80% of the companies I have ever had any dealings with. When it gets real bad stuff develops legs - i.e., things disappear out the door seemingly all by themselves. Computers. Office supplies. Lamps. Pictures on the wall. Just about anything.

    Management then realizes something is going on and needs to make drastic changes. Which, of course, piss people off even more.

    At no point does either side communicate until about 80% of the staff has been replaced.

  26. Learn what you're up against by b1t+r0t · · Score: 4, Informative

    The first thing to do is to read the extensive documentation on this subject.

    If it's possible, the BOFH has already done it.

    --

    --
    "Open source is good." - Steve Jobs
    "Open source is evil." - Microsoft
  27. My workplace is schizoid about trust by rbanzai · · Score: 5, Interesting

    At my workplace management has so many conflicting opinions on internal security it's laughable. When I was brought in as IT Manager I couldn't even get admin access to anything because my boss didn't know who I was (even though he's the one that hired me.)

    Instead he let the outside I.T. consultants have complete control. My experience and professional references were to no avail. It was three months before I got a key to the server room, and this is in a small, 50 person insignificant business. All the while the outside consultants (who retain full remote access to all systems and networking equipment) could do whatever they want.

    The network drives were wide open among departments. No restrictions. Performance reviews, salary spreadsheets were all available to the entire staff with the thought that "no one knows the files are there so it's okay" was good enough.

    When I suggested that we could start locking down departmental network folders to restrict access to sensitive data it set off a freakish firestorm of discussion about who could be trusted for these special folders. But... the whole time they'd been wide open! Now suddenly it was an emergency to lock them down and no one could be trusted with the data.

    Later on my boss was working on a business pitch in Word. He'd brought in a temp to help with the layout and now he wanted to give it his own special touch. But he was having formatting issues. He wanted my help, but.... I couldn't look at the document!

    He said it was sensitive and he didn't want me to see it but at the same time I had to diagnose his formatting problem and tell him how to straighten it out. So it was okay for a one-day temp to see it, but not the IT Manager that he himself hired that has responsibility for protecting all of his data.

    A few more months and I'm out of here. It's the craziest place I've worked, and I used to work at an urban police department so I've seen crazy.

  28. Oh stop it. by Petersko · · Score: 3, Insightful

    "The business and marketing folks are as good as out the door. Us tech guys? Pfft, nothing to worry about. The fact is the reason your tech guys have you by the proverbial balls is because you're not educated enough to do their job. Heh, but the fact is, most anyone who has powerpoint and mediocre social skills can do your job."

    This kind of self-aggrandizing claptrap is just annoying. There's no way you could do their jobs. You suffer from the delusion that anything that isn't technical is simple.

    Why is it that when people say, "the fact is", "the simple truth is", or "the reality is", they're almost always wrong about the topic under discussion?

  29. Codes of conduct by cmaxx · · Score: 2, Informative

    I don't know about other folk, but I subscribe to these:

    http://www.acm.org/constitution/code.html
    http://www.sage.org/ethics.mm

    Ask your IT colleagues if they've heard of them.

    --
    ...an Englishman in London.
  30. Re:I had a boss who kept something in his desk . . by Anonymous Coward · · Score: 2, Funny

    Dumb and unethical. I have a management position opening up. Where can I reach you for a job offer?

  31. Re:Who implements these nine ways? by Cederic · · Score: 2, Informative


    Person A implements control X.
    Person B independently reviews it, checks for backdoors, etc.
    Person C builds the software on machine Y.
    Person D deploys the software in production.
    Person E generates the necessary keys and puts them on machine Z and in the safe (to avoid inadvertent data loss).

    Without the keys, nobody can get at the data. The only person with the keys is person E, but they don't have access to the code, and can't deploy code onto the production machine.

    As an IT person I _want_ controls like these in place. I want to have to think very very hard about how I'd compromise my own systems, and then I want to put in place measures to prevent that.

    Obviously the extent and cost of such measures is directly related to the value of the data in question.

    I certainly don't trust my IT staff.

  32. Re:I had a boss who kept something in his desk . . by mmell · · Score: 2, Interesting
    Actually, I shortened the story considerably . . . what I did to that employer was actually an honest mistake (probably springing from recognition that I should never have accepted their job offer in the first place). In effect, I think I may have subconsciously sabotaged myself. That said, once the deed was done I recognized immediately that were I honest about my actions my employer would've concluded that they were intentional (and would probably have sued me into oblivion).

    Having recast the unfortunate incident as gross incompetence (perhaps not too far from the truth?) I chose to take the fullest possible advantage of the situation. Sorry, kids - morals are great, but Number One comes first! There's an IT shop in a Midwest town which I'm sure still curses my name when it is spoken; but my income has more than doubled since then, I don't get adrenaline rushes on my way to work anymore, I don't feel like I'm working in the IT equivalent of a labor camp, I actually like and respect my coworkers - I wish I had done everything on purpose, it would've been a sweet example of Machiavellian perfection. As it stands, it was merely a marvellous coincidence.

    Oh, and I don't do management. I'm firmly convinced that people will rise to their own level of incompetence - this level is mine.

  33. Trusting the temps by Simonetta · · Score: 4, Interesting

    I worked as a permanent temp in a Hewlett-Packard printer factory in Camas, Washington. I was in a room with a loading dock all alone with about a thousand printers, brand-new, boxed and ready-to-ship. My job was to select several printers a day at random and disassemble them so that the parts could be used to make prototypes of new printers. It was cheaper to hire a permanent temp employee to disassemble printers than it was to fill out the paperwork to get the parts from the assembly line before they were made.
        Anyway, I put a picture of Claudia Schiffer in a evening gown on my PC as background wallpaper. A few days later I get escorted by an armed guard to the human resources office about a kilometer away and get fired for 'creating an environment conducive to sexual harassment'. Since I had all the codes and badges to access the loading dock, I was tempted to just rent a truck, drive up, and take all the printers and either dump them in the ocean or sell them myself. Of course, according to Hewlett-Packard, I was 100% trustworthy because I passed a marijuana piss test so I was beyond suspission were the items to be found missing.
          I didn't steal anything from them, but I was tempted to because I was so pissed at them. Of course, it came as no surprise to anyone that a few years later the morons who run H-P would just roll over and let Carly trash the entire company to the point where they felt relieved that they could finally get rid of her by giving her 28 million dollars to just...go...away.
          So, a word to the wise young people, don't work for insane morons like Hewlett-Packard if you want to have a long and prosperous career in the IT or electronics industry. Choose your employer carefully; believe all crazy rumors about your company management, study Dilbert seriously, be flexible, and always ready to just jump ship at any better job offer. The old mentality and social contract between employer and employee is over.

    1. Re:Trusting the temps by ceejayoz · · Score: 3, Insightful

      So, a word to the wise young people, don't put clearly inappropriate things on your work computer that the company pays for.

    2. Re:Trusting the temps by scatters · · Score: 2, Informative

      Particularly when the company in question has a very clearly articulated sexual harrasment policy. Used to work for HP, so I know this for a fact.

      --
      A One that isn't cold, is scarcely a One at all.
  34. There's never a guarantee, but you can try by riffer · · Score: 3, Interesting
    After reading the article and the comments here, I have to say I'm surprised at how many folks here are quick to dismiss the idea of technological solutions and procedures to protect against internal threats. Lots of you seem to feel the best (or even only) option is to just:
    • Hire people you trust
    • Compensate them well
    • Don't do anything to hurt morale

    Honestly, while those good pieces of advise, the naivety of so many Slashdotters surprises and depresses me. In very small companies, that may be all you need. And for business that don't have big revenue numbers or deal with innovation, espionage isn't much of an issue. I don't think a plumbing company needs to worry about espionage.

    But banks, credit card companies, investment firms and brokerages, they do. As do many of the companies doing R&D in drugs, electronics, software, etc. When millions of dollars are at stake on pieces of information that can be copied to a USB flashdrive the size of a quarter, a smart businessman will not assume everyone can be trusted.

    As IT professionals as well as hobbyists, we are used to having lots of access and power. It's what makes our jobs easier, more enjoyable and exciting. By nature we tend to be lazy and impatient, not wanting to do something in 4 steps when it can be done in 2 or 3 steps. We like to find ways to automate processes of all sorts. And we often are overworked and underappreciated.

    Which means the IT profession is a good breeding ground for corruption. Roger Duronio felt like he wasn't being fairly compensated. Even when he got a year-end bonus of THIRTY-EIGHT THOUSAND dollars on top of his $100,000+ per year salary, he felt cheated. He wanted the full $50,000 bonus he could have received. So he gutted the companies servers, costing the entire business millions of dollars. He also tried to profit on this action, betting stocks would fall quickly enough for him to short sell at a profit (he failed there). Eventually he was caught, tried and found guilty. He really screwed up good, because he ended up not getting anything that he wanted, destroyed his career forever, betrayed both his family and co-workers, and hurt the image of Systems Administrators everywhere.

    Roger Duronrio is not the first IT professional to have done something like this. His actions were amazingly succesful compared to many others, and the company was very much willing to publically bring the case to trial. But you can do searches on FBI cases for all sorts of similar situations.

    Trust is really just saying you have faith in someone. No technology, procedures or policies can precisely mirror the emphereal nature of that faith. Which is why you don't rely on one or two or three methods to protect yourself and your business. You rely on hundreds of different methods and protections. It's called security in layers, and is such an essential concept of security that people always forget about it.

    The article focuses a great deal on encryption, which is most definitely a good idea for all sensitive data in an organization. But that won't help you if you can't trust the keyholder. So what do you do? Well first off, you don't encrypt everything with one key. You use lots of different keys for different data, and lots of different keyholders. You break keys apart so a person only holds part of a key and two people need to work together in order to decyprt data. Or you use an external, third-party entity to escrow the keys. Better yet, you do all of those things, and more.

    • Make sure you do background checks on your employees
    • Make sure employees are fairly compensated. Everyone feels like they are entitled to more, and its a dangerous line from "I'm not fairly compensated, I deserve more" to "If you don't give me what I want, bad things can happen".
    • Cross-train employees so no one person is the only one who can do a particular task.
    • Along with cross-training, rotate employee duties
    --
    In the darkness of future past, The magician longs to see. One chants between two worlds, "Fire, walk with me!"
  35. Re:Encrypting backups with public keys by misleb · · Score: 2, Insightful
    Restores require the private keys, but that should be rare enough that it would be noteworthy when somebody asks for the private key. You could use a different key every time, to limit the damage if one key does get out.


    But someone has to keep the private keys. Do you trust that person? Is it practical to have only one person controlling the keys? If they are out of town and you need to do a restore, you're screwed.

    Anyway, none of this does any good if the admin can access the data as it is in production. Going through a backup would be an unnecessary setup for most IT admins. I mean, if you know exactly what you want, just go in an copy it from the server.

    I suppose you could go and implement security such that nobody has full access to the systems, but at some point you're just making it difficult for people to get their work done. I'd certainly never put up with it.

    -matthew
    --
    "THERE IS NO JUSTICE, THERE IS ONLY ME." -Death
  36. Re:Your staff are the jewels... Communism by E++99 · · Score: 2, Informative

    Communism is more efficient for small units than capitalism, but breaks down when the units get too large. For example, very few people would argue that capitalism is a good model within a family unit...Communities of a few hundred people that formed communes could share resources, without running into the pitfalls of communism on a large scale.

    With a family unit, absolutely. But in a family unit, there is typically a head of the household who is ultimately responsible for the family's economic wellbeing, who will impose work upon family members who should be contributing, but are not. Beyond that, family members have a different kind of moral responsibility to each other than do mere acquaintances, which makes this relationship more fitting.

    But a commune of hundreds?? A commune of even 50 or less could only work if it was under a strict authoritarian rule, such as the former tribes of American Indians. But that would not be compatible with the taste we've developed for freedom and individuality. But even that wouldn't likely be efficient enough to let people survive. There were once 105 people who formed an independent communist government in Massachusetts. They were extrodinarily industrious and religious people. Yet after a couple years, very many had starved to death, and after some debate on how to manage to stop starving to death, their governor, William Bradford, wrote that, concerning their system of communism, "it was found to breed much confusion and discontent and retard much employment that would have been to their benefit and comfort." So he parcelled up and distributed ownership of the land to the families, making each responsible for their own production. The result was that "much more corn was planted than otherwise would have been," and they recovered, and thrived, invented Thanksgiving Day, yadda yadda, and went on to become the world's only superpower. (For non-(or ill-educated-)Americans, I'm talking about a group of families who called themselves Pilgrims and wore funny hats, who in 1620 procured a ship called the Mayflower, and established England's first colony in America, at Plymouth.) Bradfords expressed some amazing insights, 300 years before communism became all the rage.

    This one paints the picture: "The women now went willingly into the field, and took their little ones with them to set corn; which before would allege weakness and inability; whom to have compelled would have been thought great tyranny and oppression."

    And: "The experience that was had in this [communist system], tried sundry years and that amongst godly and sober men, may well evince the vanity of that conceit of Plato's and other ancients applauded by some of later times; that the taking away of property and bringing in community into a commonwealth would make them happy and flourishing; as if they were wiser than God."

    And: "If [communism] did not cut off those relations that God hath set amongst men, yet it did at least much diminish and take off the mutual respects that should be preserved amongst them. And would have been worse if they had been men of another condition. Let none object this is men's corruption, and nothing to the [system] itself. I answer, seeing all men have this corruption in them, God in His wisdom saw another [system] fitter for them."

    I'd love to see a society try the model of thousands of communities who share resources competing with one another in a capitalist market.

    Indeed, if the communities are families, that works great. It existed in America, until less than 100 years ago, when the "New Deal" enabled children to relinquish responsibility for their older parents, and move out with their own children. And subsequent changes in law and society made marriage itself no longer a permanent institution, and we became a nation of individuals, rather than families.

    A social safety net prevents desperation, which leads to violence and other n