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Reporter's Story — How HP Kept Tabs On Me

Carl Bialik from WSJ writes "An outside lawyer working for H-P, John Schultz, yesterday told Wall Street Journal reporter Pui-Wing Tam how H-P's investigators collected information on her for a year, scoping out her trash and compiling a dossier on her phone calls. From Tam's article about her time spent, unwittingly, under surveillance: 'H-P's agents had my photo and reviewed videotaped footage of me, said Mr. Schultz, of the law firm of Morgan, Lewis & Bockius. They conducted "surveillance" by looking for me at certain events to see if I would show up to meet an H-P director. (I didn't.) They also carried out "pre-trash inspections" at my suburban home early this year, Mr. Schultz said. ... But what was surprising were the questions Mr. Schultz left unanswered: How did H-P's agents get my phone numbers in the first place? When did they review videotaped footage of me? Did their gumshoes park their cars outside my house at night? And what the heck is pre-trash inspection?'"

28 of 194 comments (clear)

  1. Stalking by cdn-programmer · · Score: 5, Insightful

    Does this qualify as stalking? Perhaps corporate stalking?

    1. Re:Stalking by circletimessquare · · Score: 4, Funny

      only if the hp thugs leave things like burnt teddie bears or roses dripping blood on her doorstep, hide in the bushes and masturbate, call her and hang up all the time, steal her unwashed underwear and wear them on their faces, and write her long, rambling emotional emails that don't make much sense

      --
      intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
    2. Re:Stalking by CorSci81 · · Score: 5, Funny

      Oh, that's called stalking? I thought it was just how you let someone know you liked them. Guess /. was a bad place to learn my dating skills.

    3. Re:Stalking by Anonymous Coward · · Score: 5, Funny

      Guess /. was a bad place to learn my dating skills.

      You know, there really needs to be some sympathy here. It can get lonely in the bushes.

    4. Re:Stalking by Anonymous Coward · · Score: 3, Funny

      What makes you think that the HP thugs didn't do all those things?

      I'd be careful walking around those bushes. Never know what you might step in.

    5. Re:Stalking by NoStrings · · Score: 5, Funny

      Just remember:

      Nothing says "I love you" like a restraining order.

      /Not speaking from personal experience.

    6. Re:Stalking by mabhatter654 · · Score: 4, Insightful

      why should a high profile press reporter have any more "privacy" than Britney Spears? After all, look how much stuff the tabloids get to publish legally! Don't think it's not legal... there just isn't any money in tracking random reporters like they do hollywood stars.. unless a big corp is bankrolling it. Think of the "hidden cameras" and "riveting exposes" you see on the boob tube and supermarket news racks.. YES, they can do that to you too! Don't like people randomly reading your emails to teenage boys? Don't like that bad day you had and hopped in the car wihtout the carseat? How about that skinny dip you didn't think anybody knew about? not so funny any more is it.. to bad it's part of the game every body pays to watch.

    7. Re:Stalking by modest+apricot · · Score: 4, Funny

      conference calls.

  2. incomplete disclosure by strspn · · Score: 5, Insightful

    I read the article in the Journal this morning. What really pissed me off was the way that all the really uncomfortable details from powerpoint slides that HP had already turned over to Congress were excluded from the materials provided to Ms. Tam in person. For example, the fact that they not only pulled her phone records, but those of everyone she had been calling and taking calls from on her cellphone. This was while she was planning a sister's wedding.

  3. sshhhhh by User+956 · · Score: 3, Funny

    An outside lawyer working for H-P, John Schultz, yesterday told Wall Street Journal reporter Pui-Wing Tam how H-P's investigators collected information on her for a year, scoping out her trash and compiling a dossier on her phone calls.

    shhhhh! you're giving AT&T and the NSA ideas!

    --
    The theory of relativity doesn't work right in Arkansas.
  4. Only the beginning... by 10100111001 · · Score: 5, Insightful

    If the power of corporations continues to grow unchecked, we could come upon a time when some corporations monitor their employees 24 hours a day, in there homes, at play, wherever, and to do anything outside of the company rules would mean termination. It would be in the company's best interest to do so.

    Sort of like how they can do drug testing now.

    1. Re:Only the beginning... by Reality+Master+101 · · Score: 3, Funny

      If the power of corporations continues to grow unchecked, we could come upon a time when some corporations monitor their employees 24 hours a day, in there homes, at play, wherever, and to do anything outside of the company rules would mean termination. It would be in the company's best interest to do so.

      If my power continues to grow unchecked, I could be KING OF THE ENTIRE WORLD.

      --
      Sometimes it's best to just let stupid people be stupid.
    2. Re:Only the beginning... by Anonymous Coward · · Score: 5, Interesting

      "You watch too many movies."

      You obviously have never had a heart to heart talk with someone that works in HR or a corporate investigator.

      These sorts of things happen more often than most sheeple...oosp! I mean people...think. 99.99% of the time they just don't come to the surface.

      Sure physical surveillance is costly, but there are large corps and services that are constantly scanning public records, private records, and running spiders on the web to mine data about their employees and the employees of their competition. Don't fool yourself. Nothing is secret any more.

      X-CIA/NSA employees have to do something to earn a living once they are out :-)

      P.S. And remember to always read those information release forms you sign when starting a new job.

    3. Re:Only the beginning... by khallow · · Score: 3, Insightful

      It's not the power of the business that is "unchecked". After all, business assets can easily be seized or destroyed. Disrupting routine business can quickly become very expensive for a business especially one ruled by the market like many publically traded corporations. The need for a lot of infrastructure both inside and outside the business generally makes businesses vulnerable.

      Instead what is happening is that the cost of some means of employee testing and monitor are becoming cheap for the benefits they provide. Drug testing is pretty clear profit for most businesses. You don't want someone with a big drug habit in a position of trust over money or something that they can sell for money.

      Employee monitoring outside of the workplace, especially secret monitoring is expensive and frankly not productive. After all, what sort of employee will consent to that kind of thing? How would that affect morale? I can see legitimate if paranoid special cases where monitoring might be worthwhile, but in those situations they should be writing a pretty big check anyway.
    4. Re:Only the beginning... by ZWithaPGGB · · Score: 5, Insightful

      This, along with all the other reasons trotted out daily in Dilbert, is why the large corporations can't invent anything. The best and brightest won't work for them. The "Search for Talent" was the cover sotry on last week's Economist. Too bad the corporate drones don't get that their risk averseness, in all things, is why they can't hire and retain the best and the brightest. Wait, I'm an entrepreneur, that means I get the smart ones that HP doesn't! Yippeeee!!!!

      Foosball, blimps, bring your dog to work, and LAN parties for the gamers aren't frivolity, they help productivity, in my experience. Costs a lot less than hiring private eyes to just keep your employees HAPPY!!!

  5. How many laws broken?? by necro2607 · · Score: 4, Insightful

    heh. "The scandal, which became public last month, has spurred the departures of three executives and three H-P directors"

    Departures..? What about criminal charges??!

    "According to the California attorney general, H-P's investigators also used the last four digits of my Social Security number to impersonate me in order to obtain my phone records, a technique known as "pretexting.""

    OK, if I'm not mistaken it's completely illegal to impersonate someone, and also, are phone records not considered "private" information? In such a case there's not only impersonation but right-to-privacy laws that have been treaded upon...

    1. Re:How many laws broken?? by dbIII · · Score: 5, Funny
      If I read your diary without your permission you can't have me arrested. Jesus.

      Back a second time eh? If I catch you reading it I'll have you crucified! Pilate.

  6. Re:Err... by emc · · Score: 5, Informative

    The /. summary fails to mention the fact that the whole reason this person was being "snooped" upon is because HP was trying to figure out who was leaking information to the press.
    This is true, but what affect does that really have on the fact that the privacy of this person was violated because of some maniacal CEO felt slighted.

    If the people that did this (including the private investigators) don't rot in jail, we need to worry about our own privacy... not only would it be OK for the government to violate our privacy, but that would open the doors to corporations doing the same thing.

    IMHO this is just as disconcerting, if not more so than what AT&T and the NSA are doing...

  7. Re:Err... by DavidRawling · · Score: 3, Insightful

    <sarcasm>Yes, because illegal and immoral activities are perfectly fine when you're trying to find out whether someone is talking to the press about company secrets. Surely by now you know that company privacy is FAR more important than personal privacy.</sarcasm>

    The story was about the lengths that investigators went to, and the types of "attack" made, and the types of information gathered on this person; the summary appears to support that.

    BTW I notice that in the interests of your privacy you haven't given out your personal address, phone number (home and mobile/cell), email address, mother's maiden name, social security number, educational and employment history and phone records for the last 12 months. Maybe you should go ahead and post those up on your website.

    Wait ... you expected privacy? WTF?

  8. Hacking, anyone? by whoever57 · · Score: 5, Insightful
    Bryan Wagner of Littleton, Colo., allegedly used the last four digits of my Social Security number and my home phone number to set up an AT&T online account for my local phone service.
    How is this different from the "social engineering" that Kevin Mitnick did? He phoned people and used pretexting to gain access to computer systems. Interesting that when someone rich and powerful does it, it is called "pretexting", yet, when an ordinary person does it, it is called "hacking".
    --
    The real "Libtards" are the Libertarians!
    1. Re:Hacking, anyone? by asuffield · · Score: 3, Interesting
      How is this different from the "social engineering" that Kevin Mitnick did?


      It isn't - but people do this all the time. Mitnick's only crime was being poor in a courtroom - he couldn't afford the legal staff needed to disprove the government's largely specious claims of damages (they arbitrarily slapped an figure of some tens of millions on a handful of standard instrusion cleanups - we all know that intrusion cleanup is a pain, but even for a large company or government organisation it's measured in the thousands, not millions).

      The government lost most of the rest of their case against him. His sentencing was primarily based on the damages claim. Mitnick may not have been the best guy around, but he didn't really deserve anything more than a community service sentence.
  9. I'm calling you on it by Watson+Ladd · · Score: 3, Insightful

    Name one instance of illegal tatics used by a reporter leading to a Pulitzer Prize.

    --
    Inventions have long since reached their limit, and I see no hope for further development.-- Frontinus, 1st cent. AD
  10. Re:Err... by Leto-II · · Score: 3, Informative
    My source of news is Slashdot, my friends, and the 5 little "Technology" news headlines in my Yahoo Mail inbox, so, there you have it.


    Your claim that one of your news sources is Slashdot, but you haven't heard the background for this story?

    Interesting.
    --
    Do not anger the worm.
  11. who watches them? by Gonoff · · Score: 3, Interesting

    We do.

    Any surveillance operation needs computer experts. These "people" just need to find IT workers with low enough principles. Unfortunately money seems to make principles take a back seat.

    Maybe we need an "Association of Principled Technologists". If we made it important enough, maybe it might encourage people away from the less wholesome facets of our trade.

    --
    I'll see your Constitution and raise you a Queen.
  12. Um, no. by Darlantan · · Score: 4, Insightful

    This is one of those points where we don't need more legislation, we need people to educate themselves and pick up the responsibility for their own actions. It's not the government's problem if you don't shred sensitive documents, and it shouldn't be. It's not like there is a shortage of cheap paper shredding machines -- you have hands, they can do the job if you're really cheap. If I toss papers with information on my bank account out without shredding, I don't expect them to be any more secure than leaving my ATM card sitting on the sidewalk.

    Laws aren't going to fix things here, they just give us a method of reacting. The old saying "An ounce of prevention is worth a pound of cure." still applies. Suck it up and take some responsibility for yourself, stop shovelling it off on the government.

    --
    Fill in your four or five-letter word of wisdom here _ _ _ _ _.
  13. Re:Taking out the trash by Anonymous+Cowpat · · Score: 4, Funny

    clearly, you need to start leaving an EULA on your trash: "By reading this, you agree to an exclusive binding legal contract with [name] as to the nature of all dealing with this trash. This trash is not discarded property. This trash remains the property of [name] until such time as those individuals designated for its collection for immediate disposal remove it. At such time, ownership of this trash will transfer to the designated collecters (or their employing agency) for the explicit purpose of immediate disposal. Those found tampering with this trash will be prosecuted to the full extent of the law. This contract shall be construed as being formed under the law of the State of California unless otherwise prohibited by local law of competent juristiction."
    That should stop the snoopers!

    --
    FGD 135
  14. Re:Examples Of Pretrash by ScrewMaster · · Score: 3, Funny

    I believe that a "pre-trash" inspection is when someone goes through all your possessions looking for evidence of {something} before you've decided that said possessions are actually trash. In other words, they sneak into your your house, go through your all your stuff, and if that doesn't work then they look through your dumpster.

    --
    The higher the technology, the sharper that two-edged sword.
  15. I wouldn't bet on it by Moraelin · · Score: 3, Insightful

    Employee monitoring outside of the workplace, especially secret monitoring is expensive and frankly not productive. After all, what sort of employee will consent to that kind of thing? How would that affect morale? I can see legitimate if paranoid special cases where monitoring might be worthwhile, but in those situations they should be writing a pretty big check anyway.

    1. Some forms of monitoring are actually dirt cheap.

    To start with the obvious, spyware is pretty ubiquitous at some companies, and that includes company laptops. So then people take them home and use them too for IM, slashdot, VOIP, updating their "anonymous" blog, and whatnot, and you can see where that is going.

    E.g., someone posted a while ago, in a thread about tele-commuting, about how he knew an employee wasn't really working at home because he looked on XBox live all the time and after a couple of weeks the employee had 5 achievements in Oblivion. (Never mind that Oblivion is a game which can be finished in a weekend if you just follow the main story, or in a week without telecommuting even if you do every single side-quest. And 5 achievements aren't really that much.) That's a form of surveillance.

    Google can also be used as a cheap form of surveillance, because most people don't really try to be anonymous. Or can be identified by details they provide.

    Cell phones can also be tracked, as proven by a recent article, but I didn't bookmark it. Basically a journalist used such a tracking service on his girlfriend's phone. It asked for confirmation once at the start, and from there it was basically in stealth mode. In that case it was with her knowledge, for research purposes, but you can see how that can happen without knowledge too, if you have access to a "logged-in" phone for a couple of minutes. Company cell phones are a prime example: they can be subscribed to tracking before you even get the damn thing.

    2. The line of reasoning that something won't happen because it's not making any money (or preventing losses) for the company is flawed too, and assuming that humans on the whole only do perfectly rational stuff supported by solid logic and numbers. That's false. Humans do a lot more for emotional reasons than for anything even vaguely resembling cold logic supported by facts.

    Some PHBs (A) have nothing better to do with their time (even doing lunch and painting powerpoint foils only takes so much time), and (B) are complete control freaks. They don't do it because it actually helps the company in any form or shape, but just to feel in control of something they actually don't really know how to manage.

    Even HP's case, if you look at it, is really no more than some control-freak exercise. If you look at the "leaks" they were investigating, the grand acts of treason to the press so to speak, the mind boggles. One executive had unauthorizedly told the press that he's tired after a long board meeting. Or that HP hopes to sell more of their Opteron servers in the future. (Well, of course. Is their any company who actually hopes to sell less and lose market share?) It's benign, uninformative and bloody useless small talk, not any actual company secrets.

    But someone was chuffed that a director dared talk to the press at all, even such uninformative small-talk, without their royal seal of approval. I.e., a control freak. That's really how that espionage and stalking affair got started.

    3. Even when logic and facts are involved, a lot more often than not, the goals are PR, looking good, etc, not "is it making the company money." You can see it from company policies and politics to PHB's more concerned with maintaining an illusion to their superiors than with managing what they're supposed to manage. Whole man-years get spent on just seeming to do something about a problem, instead of just fixing it.

    Or to take your example with drug testing, the thing is: people aren't testing only investors and board members. You know, people who could actua

    --
    A polar bear is a cartesian bear after a coordinate transform.