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WiiConnect24 Update Causing Issues For Wii Owners
An anonymous reader writes to mention coverage on IGN of an ongoing issue with a WiiConnect update. A faulty update may be causing some Wii consoles to become inoperative. Nintendo is replacing affected consoles, free of charge. From the article: "Several error codes have been reported so far, but the most prevalent of them are 110213 and 32002. We contacted Nintendo about this issue, and they filled us in on what you should do if you find yourself in this predicament. Currently, Nintendo has two options in place to resolve the problem. If you do not have any data saved to your system that is important to keep, then you can contact Nintendo customer service and they will ship a new console to you in 3-4 business days. However, if you do have important data saved to your system, then things get a little trickier"
I fully expect N to stagger the updates based on Serial number or some other thing, that or they increase bandwidth, alot.
You mad
Nintendo arn't perfect, no one would claim so.
The difference is the rate of failure with Nintendo is usually much lower and they have an excellent returns policy. I'll give you an example.
About 10 years ago my SNES broke a week before Christian. We contacted nintendo and they sent us a new one no questions asked and you know what really sold me? They gave me a couple of t-shirts, a huge bag of badges and stickers. All because it died just before Christmas.
When Sony give a fuck about their customers like I saw Nintendo did then we'll talk about the bad press. Untill then I'll judge Sony on their actions.
I like muppets.
is that your purchases are tied to your console and not your account. Fine for nintendo, but what happens if your console is out of warranty. A much more reasonable solution would have been to associate your content with your account rather than the console. Similar to what apple does with it's iTunes store.
Platform advocacy is like choosing a favorite severely developmentally disabled child.
Computers do NOT do that for firmware except for a few high-end motherboards. In this situation, firmware is exactly what's being updated.
However, there is a catch to this particular story. According to the reports, Nintendo is telling Wii owners that it's not the firmware update itself or anything the owner did. Some of the units apparently have defects. When the firmware update is applied, it's exasperating the defect, causing strange behavior. The reports of the problem seem to confirm this, as the system doesn't completely brick. (i.e. it still boots into the menus) But since it is unable to play games, it might as well be bricked.
Javascript + Nintendo DSi = DSiCade
This is a systemic problem with all these closed console systems with storage. Storage needs backup. Imagine what it will be like in 4 years when these systems start failing in mass and people realize they lost all their save games. Nintendo is on the good side since its storage isn't HDD based and you can rely on SD cards which are easilly backupable. I suppose the PS3 has Linux backup options but only a small percentage will be able to use it. Xbox360 has the advantage that the HDD is easilly replaceable but I'm not sure how easy it is to back up the data.
That is why open systems are essential for storage. But hey I guess people are weened on DVD and its ilk so they expect to be unable to back up their data.
I have a similar story. N64 users may have noticed that the joysticks get 'loose' over time with heavy use. Eventually, I called Nintendo to see if there was an easy way to fix this without buying four new controllers, and they mailed me four joystick units, as well as a sheet describing how to replace the old ones, for free.
I am not a number - I am a free man!
When my Gamecube's video card malfunctioned, Nintendo paid for the shipping of my Gamecube to them and shipped me a new Gamecube back, for free, after declaring the old one to be unfixable. The entire process took only about 4 days. Nintendo Customer Support is top notch. Who cares if they save on shipping if you're not paying for it, and they send you a brand new console free of charge.