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Has Productivity Peaked?

Putney Barnes writes "A columnist on silicon.com is arguing that computing can no longer offer the kind of tenfold per decade productivity increases that have been the norm up to now as the limits of human capacity have been reached. From the article: 'Any amount of basic machine upgrading, and it continues apace, won't make a jot of difference, as I am now the fundamental slowdown agent. I just can't work any faster'. Peter Cochrane, the ex-CTO of BT, argues that "machine intelligence" is the answer to this unwelcome stasis. "What we need is a cognitive approach with search material retreated and presented in some context relative to our current end-objectives at the time." Perhaps he should consider a nice cup of tea and a biccie instead?"

22 of 291 comments (clear)

  1. On the Other Hand by Anonymous Coward · · Score: 5, Insightful

    One might argue that such access to information actually decreases productivity. We're easily distracted creatures, after all. Maybe productivity peaked after the introduction of the personal computer, but before ubiquitous Internet access.

    I wonder how many people spend their entire working day browsing MySpace or Slashdot. ;-)

  2. Centuries-old saw by gvc · · Score: 5, Insightful

    At the end of the 19th century it was commonly thought that pretty well everything that needed to be known about science and technology was known; that only incremental development would occur from then on.

    Similar lack of imagination has been expressed in many contexts over the years.

    And, by the way, who says that 'productivity' is a useful measure of anything?

    1. Re:Centuries-old saw by jellomizer · · Score: 3, Insightful

      Well I still see a lot of places where people are doing easily programable repetitive tasks that take them all day to do. I bring up making them a program to do that I get 2 responses.

      1. You can do that on a computer!
      2. Nah it is easier this way.

      #1 is just from ignorance and assume if the Job is difficult for them to do that it will be difficult for the computer to do. Conversely they also assume if it is simple for a person to do it is simple for a computer to do.

      #2 I normally get that if it is the persons primary job or they like doing these tasks. So a program will improve their lively hood.

      A common fallacy is that computer makes our lives easier. It makes us more productive by doing the work on all the easy mind numbing tasks. Giving us more time to focus on the hard stuff, that requires more thinking. There is much room for improving productivity. Technologies such as character/speach recognition, Improvements in robotics, Business Intelligence.

      Go and ask almost any mid size company if they can give you list of the top selling items by State, or by City. I bet most wouldn't be able to do that. And that is just some simple database queries. There is a lot of room for expansion. We tend for fail to see it because we are now use to the speed that things change. Just think about the power the newest laptops now. And compare them to the servers 5 years ago. Each core is now over 3-4 times faster and now we have duel core laptops. So a system back in 2001 with that amount of juice would cost over $10,000 (Figuring 8 CPU Systems with 3 GB of RAM, 100GB Drives, DVD/CD RW) 17" LCD Screen (Well lets make it 2 to match the resolution...) That is just 5 years ago. A single person now has enough power to run a mid size company 5 years ago. We just don't realize the change because we are use to moving up at the same speed. As computers are improving so is our skills with our job. So as we get better at our job we also get better tools that help up improve them.

      All this is assuming that your company is not one of those cheap bastards who don't want to get new programs because they don't see value in it.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    2. Re:Centuries-old saw by gad_zuki! · · Score: 3, Insightful

      >#1 is just from ignorance and assume if the Job is difficult for them to do that it will be difficult for the computer to do.

      I'm not sure about that. The difficulty lies in getting a good programmer and whether or not a program is worth the cost.

      I think there's no shortage of consultants who do nothing but fleece small business by coming in with an automated solution that is either an excel macro or some craptackular access database which are usually flakey, crash-prone, half-assed, and difficult to backup properly. Not to mention it ties them more into the MS monopoly.

      Even if you find yourself a good app developer there are costs to consider. If it still cheaper to do it by hand, then why bother? Especially considering the glut of labor in the US. Heck, people go to college, get saddled with loans, and are happy to take 30,000 a year jobs. Toss in all the foreign workers chopping at the bit to come here too. From a business perspective having them do the same old makes financial sense and I'm sure some people look at automation with some amount of fears as it might make them redundant.

  3. Obligatory by tttonyyy · · Score: 2, Insightful

    I, for one, welcome our new tea and biccie munching AI overlords.

    Anyway, once we've invented AI that can do our jobs, the whole human race is pretty much redundant. Sounds like the next logical evolutionary step. They'll look back on us as The Flesh Age and perhaps keep a few of us as pets (or stuffed humans in a museum). Beyond that, our usefulness is exhausted.

    I love the smell of optimism burning in the morning.

    --
    biopowered.co.uk - catalytically cracking triglycerides for home automotive use since 2008. Just say no to big oil!
    1. Re:Obligatory by drewzhrodague · · Score: 2, Insightful

      once we've invented AI that can do our jobs, the whole human race is pretty much redundant.

      Not quite. There are lots of things that we could use AI for to help us do our jobs better -- as technology is supposed to do for us in the first place. Think of a plow, or a tractor, or even the computer in the first place. How the hell do you think programming or systems administration was done before computers?

      --
      Zhrodague.net - I do projects and stuff too.
  4. hardware productivity may have peaked by cucucu · · Score: 3, Insightful
    He states it clearly that he is talking about hardware (not that I agree). He says by himself that software can still bring improvements. From TFA:



    So if raw processing power, storage and bandwidth can't help, what will? What is it I need to leap forward by another factor of 10? In a word: intelligence. In two words: machine intelligence. I need something that monitors my activities, anticipates my next move and automatically satisfies my needs.



    I think the current trend in software is not intelligent software, but software that allows us to enlist our collective intelligence, or collaboration software, such as wikis, sharepoint, simultaneously edited spreadsheets, etc.
    The author of TFA that makes so much use of the word I: he should start to think in term of us, and install the software that allows him to productively do so. Then he will see he starts departing the stassis he feels he is in.
  5. Human interfaces get better by trolleymusic · · Score: 2, Insightful

    Little things get better and help productivity - simple example: something like spotlight. No matter what I'm looking for: command-space, type the first few letters of it and it's there for me to use...

    --
    "damnit, trolley I want in your signature." - Elburrito
  6. Re:Wrong presupposition by ThosLives · · Score: 5, Insightful

    I'm just curious as to what is meant by 'productivity' anyway. I hate the numbers that are thrown around in the media. I want to see hard numbers like "bushels of produce per man-hour" and things like that - not something in silly relative units like dollars of economic activity (especially when a lot of economic activity is actually not 'productive' at all - for instance, selling a house in my mind is not productivity, but building a house is. Heck, if selling a house was 'productive', I could just keep selling a house back and forth between two parties and be the most productive real-estate agent in the universe - except that nothing actually changed. Note that I don't mean that selling a house isn't valuable; it's just not, in my mind, related to productivity).

    --
    "There are a dozen opinions on a matter until you know the truth. Then there is only one." - CS Lewis (paraprhase)
  7. Why by teflaime · · Score: 4, Insightful

    do we need continued 10 fold increases in productivity? If we are a society that is going to require work from our citizens, then we need to provide work for our citizens to do. We only need increased productivity if we are, as a society, going to support at a reasonable level those persons who have been automated out of the work force and can't be retrained (and there are a lot of them). Business has a social obligation to support the societies that it parasitizes. Besides, if it doesn't support the society that it feeds off, soon it will have exhausted its food supply.

  8. Re:No man is an island by pubjames · · Score: 4, Insightful

    Having been to one of Peter Cochrane's talks before, and having spoken to him, I know this guy is many years ahead of the rest of us.

    I've been to one of his talks as well. He is not years ahead of the rest of us, he is full of bollocks. Have you read one of BT's future predictions documents? (Which I believe come out of Cochrane's department) They are full of things like "in 20 years time, we will control computers with our minds, and we won't have lunch, we'll eat a pill!" If you find the stuff he says to be visionary, you don't have much imagination...

  9. Re:Cough by Shaper_pmp · · Score: 5, Insightful

    Indeed. I don't mean to trivilaise what may become a serious problem as society gets ever-more-complex at an ever-increasing rate, but this article basically boils down to:

    1. Technology has now reached the point where it's increasing faster than I can keep up.
    2. I now need technology to make up for deficiencies in my intellectual processes, as well as my work processes.

    Happily, many kids today don't seem to have nearly as much problem as their parents/grandparents do with futureshock/infomation overload - having been raised in an age of rich media, near-ubiquitous networking and information-overload as a daily part of their lives, kids these days seem perfectly happy to keep up.

    I don't see this as a huge problem for society, so much as for the older segment of it.

    Of course, as development accelerates the age before which one can stay relevant is likely to drop, with interesting consequences - either we develop some kind of mental process-prosthesis to enable adults to continue interacting usefully with society, or we learn to live with the important decision makers of technology being pre-pubescent teens.

    --
    Everything in moderation, including moderation itself
  10. Re:Windows is the bad answer by CastrTroy · · Score: 2, Insightful

    Computers have actually gotten less efficient as we've tried to make them more "user friendly". Wordperfect 5.1 was amazing. You want to do something Ctrl+Alt+F5, there you go, now back to work. All this adding of GUIs and other stuff actually make us less efficient. You can work so much faster when you're doing everything with keystrokes. I don't know where the idea of "you don't have to know anything to use a computer" came from. I think people should have to learn how to use things. Nobody tries to sell you a table saw and says, don't bother reading the manual or getting any training, this thing is easy to use. Nobody does that with a car either. Granted you can die or get seriously hurt in those situations, but it still illustrates a point. Computers are complex, and for people to think they can operate one without any training is just being naive. Sure you'll get some stuff done, but you will reach a limit very fast.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  11. Re:Old dude by SillyNickName4me · · Score: 2, Insightful

    Consider over farming. Using artificial means to contunire growing food
    on land that SHOULD have been allowed to lay fallow for many years.


    Well, I don't know about that, but I do know the position the Netherlands holds in this list is pretty much due to a much higher productivity in agriculture being possible then is achieved almost anywhere else in the world. (Note that this productivity is achieved on a small part of a tiny and quite densely populated country, and by approx 60000 people (4% of the population of that country)).

    In other words, a very dramatic increase of productivity is quite possible in agriculture, and happens where there is a real need or motive for it. I somehow doubt also that this is the end of such development.

  12. Re:Obviously... by AmericanInKiev · · Score: 2, Insightful

    First somebody mod parent up as +1 on-topic-in-the-increasingly-puerile-sea-of-/.-irr elevance.

    Second, My view is that the author has a sterile view of what productivity is. If we limit productivity to typing in sales figures - then sure, were well into the diminishing returns; however if you're talking about recording multi-track music, or godforbid editing HDTV, then we're still a long way from the end of the trail. The question might be WHAT technology is expected to improve in the mid-term. Personally, I think the printer is a constraint - as it dictates that everything the computer does is for the purpose of making colored paper. The new world of 3D printing (~$2000 on Make.com), personal cutters ($175 at Michael's), conductive printing and other prototype machines, suggests that many personal computers will increasingly be used to MAKE custom things. Surely this is a realm of productivity fully unconsidered by the author.

    AIK

  13. Re:Peter Cochrane reads too much sci-fi by Viol8 · · Score: 2, Insightful

    "Much of our Sci-Fi has come true because WE aimed for it. Star Trek Comms anybody? They're called cell phones now."

    Actually most of it hasn't, we just notice the stuff that has. What about antimatter driven warp engines? Transporters?
    Anyway , star trek comms were little advanced from the walkie talkies that existed in the 60s anyway!

    "Id dare to claim that just one of our desktops are just as powerful as the whole world of machines 20 years ago"

    I'm guessing you weren't around 20 years ago then. The supercomputers of the mid 80s would still easy blow a current desktop PC into the weeds, plus the fact that given a current desktop runs at 3Ghz and computers then were (for the sake of argument) 3Mhz , you'd only need 1000 of them to equal a current desktop. Ok , chips now carry out more instructions per clock cycle than then so say you'd need 10,000 of the old CPUs. Still hardly a whole world of machines.

    "we dont have that long to wait."

    Given that no one really knows how the human brain carries out its information processing and the current woeful state of AI I'd suggest that true human like Ai is decades and decades away. Don't confuse processing power with intelligence - they're not the same thing. Its like saying that with ever more powerful engines that one day a car will fly. It won't , not unless you give it wings.

  14. Re:Cough by Anonymous Coward · · Score: 4, Insightful
    I don't see this as a huge problem for society, so much as for the older segment of it.

    Of course, as development accelerates the age before which one can stay relevant is likely to drop, with interesting consequences - either we develop some kind of mental process-prosthesis to enable adults to continue interacting usefully with society, or we learn to live with the important decision makers of technology being pre-pubescent teens.


    What mindless babbling. In an age where we have to go to school longer and longer to acquire the skills for the technical and academic jobs, you honestly think that the ages are getting younger and younger?

    Oh, wait, these kids grow up with computers. I forgot. What a technical wonder it is to run Windows. I often have to teach my kids how to do certain things on the computer that goes beyond surfing a web page. And these are teenagers.

    But it's true - the older generation might be a little lost when it comes to myspace or whatever the next fad is.

    BTWo, it's not a matter of "keeping up", it's a matter of ignoring/blocking more and more irrevelant information in your life. The signal to noise ratio is growing ever higher. I can spend time keeping up with the news, but 99% of that is a waste of time, especially since I'm not a politician. So it is with /., unless something truly revolutionary comes about, once in a blue moon.

    Seriously, if I haven't read /. in the last 5 years - for all that not keeping up, I would have missed maybe a day's worth of reading that's truly relevant to my situation and applicable. Big whoop.
  15. If productivity per man-hour has increased .... by srobert · · Score: 5, Insightful

    If productivity per man-hour has increased so much, then why the hell are we still working over 40 hours a week? Where is all this new wealth accruing? Why am I working more hours with a college degree to have a lower living standard than my father had 40 years ago? And he didn't even graduate from high school. We should have been on a 32 hour standard workweek many years ago.

    1. Re:If productivity per man-hour has increased .... by zCyl · · Score: 2, Insightful

      You have a laptop, internet access, a flat-screen TV, and a microwave (or at least you COULD have these things). So you've traded your shorter work week for more toys than your father had back then.

      If you were willing to give up all these advanced toys which have now become ordinary, you might be able to get by just fine on the salary from a shorter workweek.

  16. Teleworking by wikinerd · · Score: 3, Insightful

    I study for an MSc in Management, and my Management books say it clearly: Telecommuting and teleworking increase employee productivity at least by 20% without exception, if implemented right. This is what we learn at a government-funded university. Therefore, productivity, at least in business, has not peaked, as most businesses are still requiring to lose 3 hours in commuting to your cubicle farm, where you sit all day in front of a computer similar to the one(s) you have at home, often doing exactly the same things (programming and Slashdot), only at a different place. It's crazy.

  17. Usability by Simply+Tom · · Score: 2, Insightful

    The notion that technology is designed so well that we've reached the limits of human capacity is absurd on the face of it. If a person uses the Web at all, they confront websites nearly everywhere that can be substantially improved through basic user testing and iterative refinement. Unusable websites, software, consumer electronics, and heck, kitchenware are so pervasive that it's not hard at all to expect leaps in productivity in the coming decade from improved design processes alone, without even introducing time-saving new features, and certainly without the fantasy of artificial intelligence. The typical person on a typical website is only successful at even completing their tasks about 50% of the time. With a few rounds of user testing and refinement (around 5-6 rounds of testing is typical), task completion rates can be over 90% and time spent can improve by a factor of 2 to 3 -- this is based on my experience in doing just that for several websites. One case study (my own) is this: "Making an iMpact: redesigning a business school web site around performance metrics", http://simplytom.com/research/UMBS_case_study.pdf (pdf file). We're far from the limits of human capacity. Better usability is something we know how to do today. Combine that with common sense innovations, and large productivity gains are achievable without any far-fetched technologies.

  18. Re:Bad interfaces. by PagosaSam · · Score: 2, Insightful
    The biggest productivity limitation of today's computers is the user interface.

    I disagree. The biggest problem with productivity today and tomorrow is volume. The amount of information that must be processed by the information worker is increasing at an exponential rate.

    What we need to produce are semi-intelligent agents that the user can use to off load some of these tasks. For example, an agent to preprocess email and present "important" mail first. Of course, the definition of important changes for every user. This is merely one one example. Another might be an agent that visits web sites and presents lists of "important" places to visit. Why go to /. if there are no discussions worth reading?

    --
    :q! Oh crap, not again...