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Verizon Can't Do Math

Blogger George Vaccaro recently had a problem with his Verizon based on an unfortunate miscommunication of currency. The crux of the matter was that he was quoted .002 cents per kilobyte for data during a trip to Canada but was charged .002 dollars. Normally this would have been an easy fix, however several humorous calls later the Verizon reps still were unable to discern between the difference between the two rates. You really have to hear it to believe it. Kudos George, you have the patience of a saint.

2 of 639 comments (clear)

  1. I have very little sympathy. by Wordplay · · Score: 0, Troll

    You know, over in the http://www.cheapassgamer.com/ forums, we have a word for the type of price break this guy was going for. It's called a "scam".

    He's attempting to take advantage of the fact that Verizon CSRs aren't the sharpest, and that if you repeat the word cents enough and show someone a weird value in dollars, they're liable to call it cents. He -knew- it wasn't really 0.002 cents/KB, or else he wouldn't have gone through that whole (apparently useless) effort of having them note it in the file.

    Yes, Verizon's employees are being rather uniformly dense, but he's being extremely disingenuous about this whole thing. As was noted earlier in this thread, the prices are posted on Verizon's website. Were I him, I'd take the $36 offer and thank my lucky stars I managed to put something over on Verizon.

  2. Re:People are uneducated by aussie_a · · Score: 0, Troll

    Well as you obviously know why don't you explain what a point fifty is?