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HP's Windows Bundle Trouble

narramissic writes "A French consumer group has filed 3 lawsuits against HP, saying the company's practice of selling consumer PCs with Windows pre-installed violates a French law that 'prohibits linking the functionality of a product to another product' — not to mention that consumers wind up paying for an unwanted OS. For its part, HP contends that it is not in violation of the law because the OS is integral to the PC. 'The PC without an OS is not a product because it doesn't work,' said Alain Spitzmuller, legal affairs director for HP France. 'We believe the market is for products that work.'"

88 of 697 comments (clear)

  1. Foot, may I introduce... by Loco+Moped · · Score: 5, Funny

    He's pretty much shot himself in the foot, 'cause now he's got to prove that Windows works.

    1. Re:Foot, may I introduce... by rrohbeck · · Score: 5, Funny

      He's pretty much shot himself in the foot, 'cause now he's got to prove that Windows works.

      Unfortunately, it works very well. As a host for botnets, for example.

    2. Re:Foot, may I introduce... by megaditto · · Score: 5, Funny

      WTF are you smoking? Who would use a window as a doorstop... Especially on Slashdot, where most readers live Windows-Free?

      (since their mothers' basements do not have any)

      --
      Obama likes poor people so much, he wants to make more of them.
  2. Isn't that what got IBM into hot water? by the_skywise · · Score: 4, Interesting

    Forcing software sales along with hardware ones?

    1. Re:Isn't that what got IBM into hot water? by MBCook · · Score: 5, Informative

      There is a difference there. OS X and the Mac are both made by Apple. However HP doesn't make Windows. They require you to purchase it, but they don't make it. I think that's what makes this illegal (I live in the US, so obviously I don't know this law). It's the fact that it's two parties. The HP computer won't function without another company's product, but they don't give you a choice as to which company (MS, or buy a Linux distro or something else).

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
  3. It has a bios, doesn't it? by geekoid · · Score: 4, Insightful

    then it works.
    It may not have all the functionality that someone wants, but it does work.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    1. Re:It has a bios, doesn't it? by MinutiaeMan · · Score: 2, Insightful

      But when you buy a new car, do you not also expect it to come with a tank of gas? I certainly wouldn't want to have to push my car over to the nearest gas station to fill it up!

      That being said, I do agree that PC manufacturers need to offer choice of operating system at the time of purchase. But it's not entirely HP's fault... HP doesn't want to be put at a competitive disadvantage by being forced to pay higher prices for Windows on their machines, which would drive their prices up. France should be going after Microsoft for the OEM pricing racket they've got going, instead.

    2. Re:It has a bios, doesn't it? by TeacherOfHeroes · · Score: 4, Interesting

      Sure its a product. It's a physical product. The absurdity that the configuration of a few bits on the hard drive magically changes the thing from "not a product" to "product" boggles the mind. Its just not quite as out-of-the-boxish.

      At the very least, they should give the user a choice, thereby no longer linking the hardware to that one specific piece of software. Consider one of those online confur-o-matic things. The base PC models should come with a cheaper/free OS like linux, and (as much as I hate and disagree with the phrasing) users could choose to "upgrade" to windows.

    3. Re:It has a bios, doesn't it? by Anonymous Coward · · Score: 2, Insightful
      It has a bios, doesn't it?

      then it works.
      It may not have all the functionality that someone wants, but it does work.


      Yes it does, and I'm outraged! I do not want to be forced to use the products of monopolists like Phoenix and Award.

      I want HP to offer me the a choice of open source BIOSs for any PC I buy from them regardless of the implications for function and support efficiency.

      I want the bios chip to be blank so I can flash it with the bios of my choice.

      That's it, I'm forming a consumer group and suing!
    4. Re:It has a bios, doesn't it? by NotQuiteReal · · Score: 2, Interesting
      Yes, but when Joe Sixpack (or, in this case, Pierre 2 Litres) turns on his new PC and it says:

      Reboot and Select proper Boot Device (Réinitialisation et dispositif approprié choisi d'initialisation )

      Don't you think he might call HP and say "My PC doesn't work!" ???

      Have you ever considered this; Most people want "Windows" - if PC's didn't come with it would Microsoft make more selling retail copies at retail prices vs the couple of extra bucks they get now, with the de facto "Windows tax".

      On the other hand, I guess what you are hoping is that consumers would be so pissed off at having to pay more than the bundled price for Windows that they would try "something else".

      --
      This issue is a bit more complicated than you think.
  4. We believe the market is for products that work by Taagehornet · · Score: 5, Funny
    'The PC without an OS is not a product because it doesn't work,' said Alain Spitzmuller, legal affairs director for HP France. 'We believe the market is for products that work.'
    That would be like selling printers without including the paper... Oh, never mind...
    1. Re:We believe the market is for products that work by Anonymous Coward · · Score: 2, Insightful

      That would be like selling printers without including the paper... Oh, never mind...

      Speaking of which, isn't it annoying when you buy a printer and it doesn't come with a USB cable? HP, I'm looking at you. Maybe in France they include the necessary-to-function-beyond-printing-out-test-pag es data cable with their printers?

    2. Re:We believe the market is for products that work by darkonc · · Score: 2, Interesting
      They're not necessarily asking to Mandate that HP sell machines without OS. Just that people not be forced to buy their HP-computer with MS-Windows.

      The paper analogy doesn't really work because paper is a consumable, so once you finish off your box of (mandated) Weyerhauser paper, you can buy the rest of your supplies from Scott, or whomever.

      This is especially a problem because, nowadays, MS-Windows is a significant part of the price of a low-end PC. This might be more like buying a $200 printer and finding that it comes with 3 cases of Weyerhauser virgin-forest salmon pink paper. This is fine for people who

      • don't prefer recycled paper,
      • don't mind printing on salmon pink
      • like the quality of Weyerhauser paper
      • actually expect to use 3 cases of paper in the life of the printer, and
      • don't mind paying for $100 of paper up front.
      Part of the fallacy, as well, is the presumption that HP (and DELL, and Gateway) made the decision to mandate MS-Windows on (almost) all of their computers in the absence of any arm-twisting by MS. What this case is really meant to do is un-twist HP's arm so that all of the OS distributers left standing these days have a level playing field when it comes to selling their OS to prospective customers.
      --
      Sometimes boldness is in fashion. Sometimes only the brave will be bold.
  5. Complicated things? by NineNine · · Score: 2, Insightful

    So, how are complicated things sold in France? Are cars sold without tires? Are lawnmowers sold without blades? Are shoes sold without laces? Are pizzas sold without toppings?

    This sounds like a very confusing and difficult place to do business. Well, considering their unemployment rate, maybe it is.

    1. Re:Complicated things? by Bryansix · · Score: 2, Insightful

      I'm sure the summary does not cite the law correctly. However it is obvious that a Pizza with toppings is still one product. However it is also obvious that an OS is a completely different product from a Computer.

    2. Re:Complicated things? by geekoid · · Score: 2, Informative

      "A computer without an OS is not functional. "
      that is completly wrong and shows that you have complete ignorance no how computers work.

      Hint: you can start a computer without an OS, and it works, otherwise how could you install an OS?

      As for your pizza counter arguement, you are missing one important fact: You ASK for onions with your pizza. If HP want to sell the OS seperate it can. They can give you the option for it to come bundled or not, and that's fine to. What they can not do is mandate you must get windows whwen you buy a computer whether you want it or not.

      You don't have to agree with it, but at least TRY to understand the issue.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    3. Re:Complicated things? by a_n_d_e_r_s · · Score: 2


      A computer without an OS is not functional. An OS without a computer is not functional. It's a stupid law.

      How functional is a DVD-player without a DVD ? Or a CD-player without a CD ?

      Is it OK if all DVD-players included a a copy of the Lion King. And all CD-players are sold with a copy of Celine Dions greatest hits ?

      --
      Just saying it like it are.
    4. Re:Complicated things? by TeknoHog · · Score: 4, Informative

      In (Soviet) Finland, it's illegal to bind the sales of cell phones to a certain network. It's exactly the same logic as with computers and operating systems.

      It isn't really applied to computers though; when I bought my current laptop last year, I made a vague attempt at Windows refund, only to get a reply along the lines that computer+OS is a single product. I'm mainly pissed off of the fact that this probably counts for the Windows market share, even if I never accepted the EULA.

      However, there is a recent exception to allow such binding for 3G phones. It's meant to accelerate the adoption of new technology, since the 3G phones are comparatively expensive. So instead of paying the full price of the phone, it's spread over a, say, 24-month service contract.

      --
      Escher was the first MC and Giger invented the HR department.
    5. Re:Complicated things? by 644bd346996 · · Score: 2, Interesting

      The most that would result from these lawsuits would be that HP (and probably other companies) would be compelled to give the consumers the CHOICE of purchasing a pc without an operating system. Please stop implying otherwise.

    6. Re:Complicated things? by mysticgoat · · Score: 2, Insightful

      A computer without an OS is not functional. An OS without a computer is not functional. It's a stupid law.

      By that reasoning, since a new tire needs to be on a wheel to be functional, the HP Tire Co can require a customer to buy a wheel from them whenever he buys one of their tires. Even though the wheel was not made by them, and without regard to whether the lug pattern of the wheel that they provide will fit the axle of the vehicle the customer wants to put the tire on. Yeah, there is something stupid here, but I don't think it's the law that is stupid.

      A prudent user keeps the original disks and software license certificates in a safe place, and of course also keeps a complete backup image of the system in an off site location. If his two week old HP computer is destroyed in a fire, he should be able to buy a brand new replacement without an OS, and load it from his original disks and backups. He should not have to pay MS twice for using one instance of their OS.

      I know that HP gets a discount on the Windows licenses they buy from MS, and my understanding is that the size of that discount depends partly on how many they purchase but also partly on whether they agree to put a copy of Windows on every box they sell. This is a de facto kickback scheme, and a practice that appears to be illegal in France and is probably also illegal in the USA. It will probably be tested in the USA courts in a couple of years or so.

    7. Re:Complicated things? by gsn · · Score: 2, Insightful

      But you do already have the CHOICE of purchasing a PC without an operating system. Heck, even Dell can sell no OS PCs (well I think it comes with FreeDOS these days) or you can build the damn thing yourself. But if I want to sell a PC tied to a particular operating system then I should be allowed to do so (Apple certainly thinks so). If you don't like it give someone else your money.

      Or go after MSFT and prevent them from doing shady deals where they can offer mass discounts to OEMs if OEMs sell you a keyboard with a windows key and a sticker and don't advertise other OSes. If MSFT wants to sell a product at x at retail then they either sell it at x to the OEM or some fraction of x WITHOUT forcing the OEM to become party to MSFT's anti-competitive behaviour.

      HP isn't the right target here and whatever their numerous faults I think they are in the right in this case. Now granted I think they OUGHT to offer a no OS option and indeed I think they are bastards for not doing so already. I do not think they should be forced by law to do so however.

      And the law isn't mad - I would hardly be a fan if a drug company decided not to sell me a cancer cure unless I bought their cold medicine as well. The trouble with laws is the second you draw a clean line to seperate things into black and white you find that you couldn't really make everyone happy, which is thankfully why we have courts. I think HP is on the right side of the line here though because you really aren't forced to buy anything from them at all.

      Everything below isn't part of the point I'm making and is entirely me ranting so if you are easily offended or love MS/HP don't bother reading it or mark me troll if you want.

      The sad thing is even if MSFT allowed OEMs to sell you PCs with an another operating system they'd still keep their OS monopoly because
      a) people are used to windows and all their programs, games and documents are already on windows and its a PITA to get things to work under wine or in OO.
      b) tech support for most linux distros is still hunt forums for obscure thread that fixes problem for a few hours - mind you atleast this does fix the problem - if something goes wrongs with my windows box its typically much more serious and calls for a full reinstallation - but people like the reassurance of a 1-800 number where you can get someone who doesnt know shit reading from a script - something I can't see debian doing anytime soon for instance.

      An insightful poster on this forum pointed out that the average joe equated PC with an OS and another insightful poster replied out that this was only because they didn't know otherwise - but the trouble is people don't want to know otherwise at all. The Microsoft lockin isn't really with the OEMs, or the DRM or the proprietary formats anymore - the lockin is in the head of the customer that is so used to and comfortable with the windows monoculture that they do not want to change. Sheeple.

      As for my personal opinion of HP - since Agilent was spun off they've never gotten my buisness. I think Bill Hewlett and Dave Packard would turn in their graves if they saw HP today.

      --
      Reality must take precedence over public relations, for nature cannot be fooled.
  6. The honest truth about France by Anonymous Coward · · Score: 2, Funny

    During the riots and car burnings last year, Disneyland France cancelled the nightly fireworks displays because every night, French soldiers would surrender to Czech tourists.

  7. More specifically, by Fred_A · · Score: 5, Informative

    That law won't let you make the buying of one product the condition for the buying of another. In this case, of course, you have to buy MS Windows (and assorted crap) in order to be able to buy the PC.

    In addition to this while the EULA specifically mentions a refunding process, resellers won't honour it.

    Both the ministry of commerce and the bureau in charge of the consumer protection have given advice on the matter to the effect that the OS and the PC are two distinct products and that the sale of one cannot be bound to the other. So normally any PC for sale should have its price listed as X + Y + Z where X is the machine, Y the OS and possibly Z the extra software. However since the resellers won't comply, the courts will have to sort it out.

    --

    May contain traces of nut.
    Made from the freshest electrons.
  8. Bad analogy by seifried · · Score: 4, Insightful

    A car without gas doesn't work, yet I am free to buy a car without gas in it and bring my own gas to use in it. As far as computers go I order barebone machines all the time (Sun X2100's being a great example, they offer Solaris, SuSE, Red Hat, Windows or no OS). I can do the same from many vendors for desktop systems. Apparently selling machines without an OS is acceptable to a large number of consumers.

  9. "doesn't work" by doshell · · Score: 3, Interesting
    'The PC without an OS is not a product because it doesn't work,' said Alain Spitzmuller [...]

    In other news, auto dealers are now obliged to sell cars with all the gasoline they'll ever need to run, CD players must come with the complete works of modern music prepackaged (RIAA fees included), and TV sets have to carry recordings of all future programmes to be aired.

    --
    Score: i, Imaginary
  10. Not a bad arguement by Jarjarthejedi · · Score: 3, Insightful

    Honestly I don't see why HP's argument is flawed, without an OS the PC is useless for things that consumer's want to do. HP could install Linux on every PC they ship, but the problems inherent in that should be easy to see for anyone, even the most die-hard linux fanboy (I'll give you a hint, basic computer + linux + user who knows nothing about PCs = PROBLEM). Basically the computer they're selling is largely useless to the average consumer without an OS pre-installed, and so either HP would have to change what they sell from full working PCs to almost full working PCs or they just need to win this. Face facts, without an OS the computer is no where near as useful. It's like telling McDonalds to stop putting their food in bags, because it's unfairly forcing the consumer to pay for something (the bag) that they're probably going to throw away. Or telling TV people to not ships cables with the TV, because it unfairly links cable sales to TV sales when the user may want a different cable. Admittedly Windows is more expensive but the situation is largely the same...

    --
    There are two kinds of fool One says 'This is old therefore good' Another says 'This is new therefore better'- Dean Ing
    1. Re:Not a bad arguement by geekoid · · Score: 2, Insightful

      So are toys without batteries; but they are still products.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:Not a bad arguement by _Sprocket_ · · Score: 2, Insightful
      Let me tell you, these teachers know absolutely nothing about PCs. We had to be careful to install the box right-side-up because otherwise they'll complain about their CD players not working and refuse to flip it over so they don't break them (I'm not making this up, though sometimes I wish I was)

      So what you're saying is, to paraphrase, "basic computer + user who knows nothing about PCs = PROBLEM" - I'm not sure why you bothered to mention Linux. Unless the parent has a valid point.
    3. Re:Not a bad arguement by khallow · · Score: 2, Insightful

      Why should the customers have that right? I don't see the need. After all, if you don't like HP's policies, you already can shop elsewhere.

  11. Re:Refund? by bogaboga · · Score: 3, Interesting
  12. Great news! by Conti · · Score: 2, Informative

    When UFC files a lawsuit, they generally have studied all aspects of the case and they are almost 100% they'll win. And indeed, they do often win. That's a great news for French consumers. HP's reply is plain stupid, and won't last long at the tribunal.

  13. Re:He's an idiot by Planesdragon · · Score: 2, Insightful

    So, you can do something with a computer with NO OS on it?

    Interesting. I had no idea that staring at "O/S Not Found" was that interesting. Do tell me more.

    You might not care for HP's choice of OS, but a PC needs an OS or it just doesn't work. You're free to buy your PC from someone OTHER than HP, and the law should not force HP to sell you what they don't want to.

  14. Re:Obligatory by Bryansix · · Score: 2, Funny

    ARTHUR:
    Please Let us In! Please! I beg of you!
    FRENCH GUARD:
    Go Avay or I will fart in your general direction!

  15. Re:He's an idiot by TheSeer2 · · Score: 2, Funny

    I assume this was a time when computers were marketed to the nerdiest of nerds?

  16. I'm with HP/MS on this one. by LighterShadeOfBlack · · Score: 5, Insightful

    I guess there's a good chance I'll get modded down for the heinous crime of coming out in favour of Microsoft here, but why should HP be sued for not selling a computer without an OS? It's like suing a company for selling a pen that comes with a cartridge. Sure, the pen could be sold without one and the buyer could get them separately, possibly even cheaper, but the fact is that the majority want to buy a pen and use it as-is. The same goes for computers.

    I think HP should sell PCs that come with other OSes (or even no OS at all) - simply because I think there is a market worth taking there. However I don't think it's for any government or "consumer group" to try and force this on a company.

    To look at it another way, there are plenty of PC manufacturers that solely sell PCs with DVD writers, monitors, keyboards and/or mice. Just like an OS, none of those things are *needed* in the strictest sense, yet nobody seems to be up in arms (or rather up in lawsuits) about that.

    While I've greatly enjoyed watching the anti-trust decisions go against Microsoft in the EU in recent years, it seems that those legitimate victories for consumer rights are now being turned into a witch-hunt by various organisations in Europe who see the anti-MS sentiment as a means to get their hands into Microsoft's very deep pockets.

    --
    Spelling mistakes, grammatical errors, and stupid comments are intentional.
    1. Re:I'm with HP/MS on this one. by John+Hasler · · Score: 2, Insightful

      > The unfortunate truth is that PC and OS are one and the same for the average
      > consumer.

      Only because he has never had the opportunity to learn that it isn't.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    2. Re:I'm with HP/MS on this one. by 644bd346996 · · Score: 2, Insightful

      You do have to consider that Microsoft actively tries to stop companies like HP from selling computers with no operating system. This is why dell sells computers with freedos pre-installed. There is almost no demand for computers with any type of dos, but dell is required by microsoft to put an operating system on the machine. HP, Dell, etc. are being artifically limited in their choices of what products to offer, because Microsoft gives them bigger discounts if they bend over when they are told. France is indirectly banning that practice.

  17. Also, A DVD player without DVD is not a product... by GodWasAnAlien · · Score: 5, Interesting

    A DVD player without a DVD is not a product, because it doesn't work...
    A DVD player without a TV is not a product, because it doesn't work...
    A toy without batteries is not a product, because it doesn't work...

    While you need to go to a store to buy batteries and DVD for your non-products,
    for an OS, you may not even need to go to the store. You could download one of many free Linux (or BSD or other) OS's many of which do not even need to be installed to function.

    Perhaps batteries are not the best comparison.

  18. Hey HP heres an idea by voss · · Score: 4, Funny

    Inserting into purchasing process

    WHICH OPERATING SYSTEM DO YOU WANT PRE-INSTALLED

    ( ) Windows (add $99)
    ( ) Red Hat Linux (add $39)
    ( ) Suse (add $39)
    ( ) NONE

  19. Re:Also, A DVD player without DVD is not a product by geekoid · · Score: 2, Insightful

    "A DVD player without a DVD is not a product, because it doesn't work..."

    yes it does. You turn it on, you get a screen on the TV, and you even get an indcator that you don't have a disk.

    "A DVD player without a TV is not a product, because it doesn't work..."

    Again, I get little lights on mine, and if I put a dvd in it still sends a signal to it's output. it works fine.

    "A toy without batteries is not a product, because it doesn't work..."

    Of course it does, children can play with it just fine.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  20. Re:He's an idiot by 75th+Trombone · · Score: 2, Insightful

    take another computer, copy a bootloader to some form of media, boot that computer off of it, and install your own OS ... which I consider "working"

    And which laymen consider "not working", or at best "working too hard".

    Do you honestly think it should be mandated that computers must come OS-free? And I'm not talking about "should be" in terms of how it would reduce the inept-user population, I'm talking about "should be" in terms of freedom and government non-interference. You are free to go buy a computer without an OS, or buy the parts and assemble them yourself, etc. Should companies not be free to sell OSes pre-installed on computers? Should people not be free to buy them?

    --
    The United States of America: We do what we must because we can.
  21. And your point? by nsayer · · Score: 2, Insightful
    "The PC without an OS is not a product because it doesn't work"

    So he is just trying to imply that the only thing that fits the definition of a PC OS is Windows. I call Shenanigans.

  22. Re:Also, A DVD player without DVD is not a product by nick_davison · · Score: 2, Insightful

    For an OS, you may not even need to go to the store. You could download one of many free Linux (or BSD or other) OS's many of which do not even need to be installed to function.

    Assuming HP shipped you a PC with absolutely no O.S. installed, how exactly would you go about downloading this wonderful free O.S.?

    A great solution if you already have a PC. A pretty lousy one if you're picking up a phone, squeeling, "Bleep, bleep, blurrrrrrp, bleep" at it, then desperately noting down the bleeps and burps it sends back before trying to etch the ISO image on to a CD with a flashlight and a magnifying glass.

    Batteries are a common consumer item. It can generally be assumed that even the least technically inclined can figure out where to buy them and how to install them. For the average non-Geek, finding out where to buy an O.S., understanding that the cool one Apple sells doesn't work on their PC and then going through a typical Linux install is way beyond them. Thus a product without batteries remains largely functional within the means of an average consumer whereas a PC without an O.S. does not.

  23. Re:He's an idiot by a_n_d_e_r_s · · Score: 2, Insightful

    No but it should be good consumerfriendly if computers are sold giving the consumer the option to select which OS they want to install and even give them the option to buy the OS from another seller.

    --
    Just saying it like it are.
  24. Insightful? by NatteringNabob · · Score: 2, Insightful

    I guess it is as long as one doesn't mind false dichotomies. A computer without an operating system may not be useful, but where is it written that the *only* useful operating system is Microsoft Windows? Where is it written that consumers should not have the option of installing some other operating system? Where is it written that consumers must buy a new Microsoft operating system in addition to the one they already own? I mean, aside from Microsoft OEM licensing agreements. A more appropriate analogy would be cars and gasoline. A car isn't useful without fuel, and fuel isn't useful without a machine to put it in, but nobody would try to insist that if I buy a Ford, I also have to buy a lifetime supply of Chevron gasoline with it as opposed to any of a dozen other brands of gasoline. There are even more potential choices in operating systems than there are choices of gassoline, but according to HP, you can buy your HP machine with any operating system you want - as long as it is Windows. That's total BS.

  25. Re:He's an idiot by ThinkingInBinary · · Score: 4, Insightful
    Do you honestly think it should be mandated that computers must come OS-free? And I'm not talking about "should be" in terms of how it would reduce the inept-user population, I'm talking about "should be" in terms of freedom and government non-interference. You are free to go buy a computer without an OS, or buy the parts and assemble them yourself, etc. Should companies not be free to sell OSes pre-installed on computers? Should people not be free to buy them?

    No, I think it should be mandated that computers can be purchased OS-free for a price that is less than the price of one with the OS by a difference of the retail price of the OS. I think people should have the choice.

  26. Re:He's an idiot by ThinkingInBinary · · Score: 4, Insightful
    Right, and since mechanics can install a transmission in their own car, all cars should be sold without transmissions, too.

    No. The difference is that an operating system runs on the computer. It isn't a necessary part. You could netboot the computer, or boot it off of a CD. Both are perfectly legitimate reasons for wanting to be able to buy a computer OS-free.

  27. Re:He's an idiot by dgatwood · · Score: 2, Insightful

    Put another way, if my computer smokes and I already own a valid Windows license, it seems reasonable that I should be able to buy a replacement PC from the same manufacturer sans Windows and install my existing licensed copy. That said, I would hope that different rules apply if the same manufacturer creates both the hardware and software (e.g. Apple, Sun, IBM's server hardware). Otherwise, that could really turn into a mess.

    You know... probably easier to just change the law.

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  28. Re:He's an idiot by edmicman · · Score: 4, Informative

    Define "operate". Yes, a PC without an OS will technically power up, but I think you'd be hard pressed to do anything with it without an OS of some sort. Have fun staring at "Please insert boot media..." all day long. Oooo, the lights will probably blink some, too, and you could spend all day going through the BIOS options. But other than that, you've got a nice paperweight without the OS.

  29. Re:Let me enlighten HP! by paving-slab · · Score: 2, Interesting

    No, idiot, they sell the pc for x, and if you want to you can pay x+y to purchase one with windows installed.

  30. Re:He's an idiot by hyperquantization · · Score: 2, Interesting

    Yes, it would definitely be very nice for there to be such a choice. But think about it: to whom does HP market their products? Are these people going to trouble themselves with installing an OS? or are they just going to move onto the next vendor? Excuse my ignorance of specific market statistics, but I'm willing to guess that the population of users finicky enough to want a pre-built from HP that has something other than Windows installed, and are gifted with enough time and experience to install it themselves, yet not enough to build one themselves, just isn't a very wide market. If the market isn't there, or just isn't significant enough to matter, then the resources required to add such a choice would be wasted, hence why the choice simply does not exist. If you really want that choice, then go find a vendor that builds OS-free boxes, because HP, or any large company for that matter, isn't going to turn a profit on only a few people. So I'll have to side with the big, nasty corporation on this one.

  31. Re:He's an idiot by Greventls · · Score: 2, Insightful

    The irony of demanding a computer to include linux on the bios but not to include windows on the hard drive. Wow. This entire thread is terrible. HP sells prebuilt computers to people. There is no monopoly by HP, not even an oligopoly by HP and Dell. Where are the complaints about Mac's have OSX on them? If anyone is locking in hardware with software, it is Apple. But then again, if you don't want an operating system, go to a company that doesn't include one or build your own. It isn't really that hard. I really don't understand this arguement.

  32. This is great by Registered+Coward+v2 · · Score: 2, Interesting

    Maybe we can get more countries to file lawsuits like this - against as many companies as possible.
    Cell phones that force us to use Symbian OS instead of letting us roll our own. Cars that are bundled with Renault engines instead of letting us install one from Abarth.

    hell, why not just make it illegal to assemble anything from components and let us build it ourselves.

    Then their system will be as tort happy as ours and we will regain some of the advantages we lost. Viva la France - Libertie, Egalitie, Unbundletie!!!

    --
    I'm a consultant - I convert gibberish into cash-flow.
  33. Re:Also, A DVD player without DVD is not a product by andphi · · Score: 2, Funny

    And young children will inevitably play with the box more than the toy.

  34. Re:He's an idiot by Waffle+Iron · · Score: 5, Funny
    Last I checked, Newegg wasn't including a copy of Windows every time I bought a computer from them.

    That may explain why this French consumer group is suing HP instead of Newegg.

  35. Re:He's an idiot by MeanE · · Score: 4, Insightful

    The problem with an OS-free PC is that it will actually cost you more. The large PC manufacturers get Windows for very cheap, and then load it up with "value added" software, links, demos and other such great stuff. It turns out that by having Windows on the PC they are actually turning a profit.

    You might not like paying for Windows in some way, but in effect it lowers the cost of your PC, odd as it may sound.

    Either pay more (or at worst get no reduction in cost), or just nuke windows off the drive when you get it.

  36. Re:He's an idiot by jlarocco · · Score: 5, Interesting

    So? His statement is still false.

    Even if you make the assumption that the OS is a required part of the computer, there's still no reason they should only bundle Windows. They offer a variety of case designs to choose from. nVidia or ATI graphics cards to choose from. AMD or Intel processors to choose from. So why no choice on operating system?

  37. Re:CAR ANALOGY ALERT! by Anonymous Coward · · Score: 4, Funny

    I totally agree. This whole thread is like a car that has a bunch of bumper stickers containing inappropriate analogies slapped all over it.

  38. Re:He's an idiot by Anonymous Coward · · Score: 3, Insightful

    He's probably also never bought an automobile without an engine.

  39. OK, I can leave this thread now... by punkass · · Score: 3, Funny

    ...I really just came for the pre-requisite "bad car metaphor".

    --
    "Nobody owns the fucking words man." - James Dean
  40. Sounds like a business opportunity by Ingolfke · · Score: 2, Insightful

    So... HP sells a product that apparently could cost less without the OS installed. So why doesn't someone else just sell a barebones PC? Why does the law have to be inovolved? Why do we have to use the government to force a company to sell their product in a way that some consumers want? If the company isn't meeting the consumer requirements then some other company can capitilize on that opportunity and create a product... why must HP sell HP products any way other then the way HP wants to. If customers don't like paying the price then don't pay it. It's simple... no need to give these silly beaurocrats any more power.

  41. Re:He's an idiot by Huggs · · Score: 2, Insightful

    My point is that a majority percentage of the world is hooked on Windows, and most of that percentage would prefer their computer to not be expensive. If HP's cost per computer goes up because they decide they want to market Linux to the home user, and Dell decides not to, the majority of people looking for a cheaper computer will go to Dell, because Dell is cheaper. More money per Linux box might be made, but would the overall profit of Linux boxes outweight the amount of sales lost? Probably not because most home users don't give a flying fig about Linux. (That is in NO way a personal stance. It's merely a stereotypical response of the average non-savy computer user.)

  42. Re:He's an idiot by sundru · · Score: 2, Insightful

    "You might not care for HP's choice of OS, but a PC needs an OS or it just doesn't work. You're free to buy your PC from someone OTHER than HP, and the law should not force HP to sell you what they don't want "

    See the interesting thing is they dont advertise the issues with a "XP image installation"

    1. You cannot partition HDD to your desire, only 1 partition allowed anything above that they dont support.
    2. They install bloatware (AOL,Music match, other junk) everytime you reinstall forcibly.
    3. Cannot install a retail copy of WIn XP Pro on the laptop , which i believe is a illegal restriction.

    I recently purchase a HP DV2000t laptop , I agree absolutely with the suit the french man has charged. If you have a retail copy
    of WIn XP it still doesnt work wid the laptop(SATA Driver problems , even loading the SATA driver from floppy leads to a crash) unless its the XP image provided by HP itself. and when you restore image
    all the bloat ware including comes back .

    Spent 2 days arguiing with HP support to send me a regular XP OS install CD instead of disc images. They abosultely refused .
    Finally i ended up bastardizing the image so much that i doubt if i'd be able to resintall .

    Good news is SuSE 10.1 works including webcam and eveything . so will probably ditch win Xp on it alltogether

  43. Re:He's an idiot by Dachannien · · Score: 2, Insightful

    Then when you buy the machine OS-less, they should warn you that unless you know what you're doing, your new machine won't do the stuff that you want. But they should also provide the option to sell you the same machine without an OS and without all that crappy bundled software and discount the cost of that software from the purchase price of the machine, in case you would rather put Linux on it, for instance.

  44. Re:He's an idiot by darkonc · · Score: 3, Informative
    No. I just think that it shouldn't be Mandated (by Microsoft) that I should only be able to buy machines with MS-Windows from any majour Manufacturer ... which, for me, is the same as having a useless computer, except for the fact that I'm paying a tax to Microsoft for the 'privilege' of deleting XP and installing the OS of my choice.

    This lawsuit isn't just aimed at HP. Once HP is forced to sell their machines with a choice of Windows or not, all it will take is a whisper from my lawyer to get a similarly egalitarian treatment from Dell, Gateway and any of the other Tier 1 and Tier 2 computer manufacturers.

    It's one thing to recommend MS-Windows as the OS of choice. It's something else, entirely, to mandate MS-Windows.

    Do you honestly think it should be mandated that computers must come OS-free?
    I just shouldn't be punished by HP for not wanting to use the OS that they want to hoist on me. That's what tying is, and it's illegal.
    --
    Sometimes boldness is in fashion. Sometimes only the brave will be bold.
  45. Re:He's an idiot by Alef · · Score: 3, Insightful
    So, you can do something with a computer with NO OS on it?

    Well, one thing I can do with a computer without an OS on it is to install and run an OS on it. The OS is no more integral to the computer than the computer is to the monitor. You could equally well have said "I had no idea that staring at a blank screen with the DVI cord unplugged was that interesting". By your logic, since the monitor is useless by itself, the computer and the monitor clearly can't be separate products.

    Thousands of products are unusable unless combined with another product: a flash light delivered without batteries; a trailer without a car to drag it; a bucket of paint without a brush; a fridge without food in it. The list goes on forever.

  46. Re:He's an idiot by jlarocco · · Score: 4, Insightful
    I'm pretty sure Microsoft offers licensing discounts as long as they're exclusive. Start selling machines with Linux and the discount is lost, and the $800 HP becomes $1000.

    No, I disagree. Every desktop oriented Linux distro in the world would be scrambling for a chance to be OEM installed on consumer PCs. And given the choice between an HP with Windows for $1000 and an identical HP with Linux for $600, I think most consumers would pick Linux every time. Assuming the in store Linux HP machines weren't purposely rigged to look bad, I think most non-gaming consumers would realize that OpenOffice, Firefox, Gaim, and Thunderbird meet all their requirements.

  47. Re:He's an idiot by DeadboltX · · Score: 4, Insightful

    "No, I think it should be mandated that computers can be purchased OS-free for a price that is less than the price of one with the OS by a difference of the retail price of the OS. I think people should have the choice."

    That is absolutely ridiculous! HP doesn't pay retail price for every copy of Windows they put on their computers so why should they dock that price?
    Having Windows XP on a new computer probably only raises the price $10-$25 if even that much.

  48. Re:He's an idiot by Malenfrant · · Score: 3, Interesting

    A large part of the reason why Windows is so popular, is that most companies that sell prebuilt, ready to use PCs come with Windows installed, and don't offer any other choices. This is the situation that the French law was created to attempt to change, as it distorts the OS market in favour of Microsoft. It could well be too late to change this, but if companies like HP continue to offer no other choice, then it will never change. You could argue that it is Microsoft who should be sued for forcing exclusivity with their discounts, but in my opinion, something needs to be done to end this market distortion, and this opinion has nothing to do with any pesonal opinion about Microsoft I might hold, the same thing holds true in other markets. This is exactly what the anti-monopoly laws are designed to prevent.

  49. Re:He's an idiot by ozmanjusri · · Score: 2, Interesting
    So, you can do something with a computer with NO OS on it?

    You can chuck a Knoppix dvd in the drive and be productive within minutes.

    --
    "I've got more toys than Teruhisa Kitahara."
  50. Re:He's an idiot by Anonymous Coward · · Score: 2, Insightful

    x=hardware + labor + margin
    y=oem windows license
    z="ad revenue" for including 60-day trial versions of Norton Antivirus, weatherbug or whatever
    T= price to customer, could be x+y-z if HP feels generous.

    If z>y, z depends on the existence of y, and you feel no ideological pain when getting a PC which you have to nuke windows off the disk before using, then it is in your interest that y is present.

  51. Re:He's an idiot by trianglman · · Score: 3, Interesting

    However, if this lawsuit does go through and HP loses (here's hoping) then every computer manufacturer that hopes to do business in France will have to care. This will mean either MS lessens its bulk licensing requirements, or everyone will face an increased PC cost. Either way its a win and a good precedent.

    Also, if this winds up going before the whole EU, which I wouldn't be surprised, I can't see them ruling for HP and MS based on previous antitrust rulings.

    --
    Clones are people two.
  52. Re:He's an idiot by trianglman · · Score: 2, Informative

    Last I checked there weren't any free tires on the market...

    Also, tires are all comparably priced, ranging, for the standard ones they put on the car, between $30 and $50 per tire when you are buying 4; which adds at most $200 to a purchase that will run you about $10,000, thus +2%. An OS however ranges from $0 to $150+ (not OEM price, not actually sure what that is exactly) for a $400-$1000 purchase; Windows only options add a little less than 40% to 15%. Big difference in analogy IMO.

    --
    Clones are people two.
  53. Re:He's an idiot by Hal_Porter · · Score: 2, Interesting

    A lot of the time, that's more expensive. E.g. WinModems were cheaper than hardware modems because the signal processing was done by Windows. But the specs were closed so it was hard to support them on Linux.

    But if you're a PC manufacturer, it's not worth jeopardising your sales to people who want Windows by using a hardware modem rather than a software one, since that adds to the build cost. Microsoft being Microsoft, they will always try to create this sort of situation, where the PC manufacturers can save a few bucks at the cost of being able to run alternative OSs. And given that the vast majority of PCs run Windows, it will continue to work.

    But it's always been possible to get a PC with no OS if you build it yourself. In fact, I've never bought a pre built desktop, since they tend to use cheaper chipsets and graphics cards than I want to use.

    Laptops are harder of course, but there are whitebox laptops too, they're just harder to find, e.g.

    http://www.legitreviews.com/article/56/1/

    --
    echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
  54. better analogy (was Re:Bad analogy) by Lawrence_Bird · · Score: 2, Interesting

    better analogy:

    it is not required that you buy a dvd of a movie when buying a new dvd player.  Certainly
    the new dvd player is useless and performs no function until such a time as you load a
    dvd of some content.   One can view the pc in a similar manner - it plays content, be
    that the windows os, linux, bsd or your own home grown asm os. 

  55. Tank != 3-year supply by tepples · · Score: 3, Interesting

    But when you buy a new car, do you not also expect it to come with a tank of gas?

    BIOS is a tank of gas. Windows is a 3-year gas card to one brand of gas station.

  56. Walking the user through starting a live CD by tepples · · Score: 2, Insightful

    but when Joe Sixpack (or, in this case, Pierre 2 Litres) turns on his new PC and it says:

    Reboot and Select proper Boot Device (Réinitialisation et dispositif approprié choisi d'initialisation )

    Don't you think he might call HP and say "My PC doesn't work!" ???

    People don't call Sony when their PlayStation game console says "Please insert a game". Here's what the HP tier-1 phone tech support person would say:

    Press the button on your computer's DVD drive to open the tray. Find the CD labeled "Linux Operating System", L-I-N-U-X, that came in your computer's resource pack, and place it in the tray. Press the button again to close the tray. Now press the power button to start the CD. Then just do what the screen says.

  57. Lies, damned lies, and astro-turfing. by darkonc · · Score: 4, Interesting
    There are lots of lies in this article:
    • First is the presumption that a computer (shipped) without an OS is useless... I can pop in a Knoppix disk and do most of the things that people use their computers for without installing any OS -- banking, messaging, skype, word processing, photo editing, etc., etc., ... His statement is false.
    • second is that that that Windows is the only OS that anybody would ever want.
    • third is the implicit claim of the (many) astro-turfers that this suit is meant to prevent HP from selling computers with MS-Windows.... From TFA:
      UFC said it wants consumers to be able to choose the software for their machine and get reimbursed for purchasing an OS they did not want.
      (emphasis mine).
      Nothing wrong with consumers buying an HP computer with Windows, as long as that's what they want (which will be the case for many -- but not all -- consumers).
    It's more like if every major hospital in the country forced children born there to be baptized as Roman Cathoic -- and required that the parents pay a tithe to the Roman Catholic Church for the 'privilege'.

    Now, yes, you can turn around and have the child declared Baptist, Lutheran, Jewish or Muslim, etc., but you still won't get back the $75 that went to the RC church.... and, for some people, just having the taint of the RC church on their children is almost as bad as being declared pagan. -- and, for some people, explaining to your parents back home why their grandchild's Birth Certificate says Roman Catholic is going to be, uhm, delicate.

    Of course you also have the option of having your child born at home, but some people really like the convenience and safety of a large hospital.

    [I'm RC, myself, so I can (I hope) get away with this analogy.]

    --
    Sometimes boldness is in fashion. Sometimes only the brave will be bold.
  58. OS of choice, or OS of coercion? by tepples · · Score: 2, Insightful

    Windows is overwhelmingly the OS of choice of the middle class.

    OS of choice, or OS of coercion? Do the majority of the middle class even realize that they have a choice?

    [A computer builder] only knows what people are buying and it sure as hell ain't OEM Linux.

    People are buying Windows only because nothing else is advertised.

  59. Oh, I dunno. by jd · · Score: 2, Informative

    Microsoft Flight Simulator 2 didn't require an OS - it did all the hardware and memory management it needed internally. IBM's early disk diagnostics were the same way. If you write your code to the L4 kit, then you can even get Java to run without an OS. OS' came about decades after the first stored-program all-digital computer and if you're not wanting protected environments are largely a waste of resources. An OS is just a glorified wrapper over the electronics, if you're handling any threading and memory pools yourself.

    --
    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  60. Re:He's an idiot by westlake · · Score: 2, Insightful
    given the choice between an HP with Windows for $1000 and an identical HP with Linux for $600, I think most consumers would pick Linux every time

    Good lord. Even Walmart couldn't undercut OEM Windows on price. OEM Windows is priced for the mass market. Sales in the millions and tens of millions of units.

    There is a twenty year backlist of MSDOS and Windows titles that should run just fine under 32 bit Vista. There are few genuine first-time buyers in the consumer market and many very real barriers to migration.

    I think most non-gaming consumers would realize that OpenOffice, Firefox, Gaim, and Thunderbird meet all their requirements.

    Anything of interest to home users in FOSS gets ported to Windows or begins as a native Windows app. FOSS is not a driver for the adoption of Linux. End of line.

  61. ACCC by Ambush · · Score: 4, Insightful
    It's a real shame that the Australian Competition and Consumer Commission seems completely oblivious to Microsoft's behaviour. The ACCC refuses to consider this issue despite repeated submissions and complaints.

    If simply all computer vendors were legally obliged to itemise the computer and operating system in all advertising, *and* make the operating system optional, it would immediately level the playing field for all competitors.

    Our government departments are, indeed, in Microsoft's pocket. Heck, our entire country is in America's pocket.

    --
    There are 10 kinds of people; those who know ternary, those who don't, and those now hunting for a dictionary.
  62. Product Support by DavidD_CA · · Score: 3, Insightful

    I know many of the Linux zealots here will bash HP for not offering alternative OSs as an option, but remember that when your average consumer (ie: grandma) purchases a PC they expect a certain level of support and functionality.

    If grandma has a choice between:
        A) Desktop + Windows for $800
        B) Desktop + Linux for $600 .. it's quite likely she may want Option B. Then when she gets home to install it, and then has any number of problems (her ISP won't support her, her printer doesn't work, her nephew can't email her, her bank won't support Firefox, her old copy of MS Office won't load, etc etc etc) then she's going to call HP.

    At that point, HP's costs increase trying to support Grandma, or HP risks seriously upsetting a customer and possibly getting into further legal troubles. It's a lose-lose for HP and Grandma.

    A business should never have be forced to give its customers a choice. If it makes business sense to only bundle Windows, then it should be free to do that. Let someone else sell a Linux box, take the risk, and see what happens.

    --
    -David
  63. I want a computer without a BIOS, too.. by d_jedi · · Score: 2, Insightful

    I mean, there's software in there. How dare they bundle that!
    What if I don't want an optical drive? How dare they bundle a DVD burner (ie. another product) with the computer?

    --
    I am the maverick of Slashdot
  64. Re:Other way around by Znork · · Score: 2, Insightful

    "A) isn't an IT geek; or B) didn't have it setup for them BY an IT geek"

    That seems like it covers pretty much every Windows owner too, eh?

    Particularly if you consider preloading as having it set up for them by an it geek.

    Heck, for my own anecdotal evidence I can say I dont know _anyone_ at _all_ who has actually bought Windows to install on a PC. I do, however, know quite a lot of people who have downloaded Linux to install. And I do know a whole lot of people who have paid for Windows they're not using, as part of a new computer.

    "it makes no sense whatsoever for HP to sell them."

    Oh, BS. Reconfiguring the imaging of a system has pretty much no cost. You could even do it with stores like Best Buy; simply use a DVD-preloading image which already ships with many machines in the form of recovery DVD's. Offering the image separately would slice a fair amount of the price in the lower segments, thus increasing sales. Which _would_ make sense for HP. It just wouldnt make sense for Microsoft who would lose all the aforementioned anecdotal sales. Which is why they insist on playing the tying game.

  65. Netboot the PC to prove it doesn't need an OS by dheltzel · · Score: 2, Interesting

    The argument that an OS must be installed to make the computer useful can be easily refuted. Most PC's (I assume HP's, but can't confirm) will search for a boot server if their is no OS installed. This is handy for business use, but could also be exploited by home users if the cable/DSL routers had an OS they could download to a new OS-less PC. A router engineer could easily add a small Linux install like Puppy or DSL to their home router and then people could buy a bare PC (no HD required) and plug it in, it could boot the minimal Linux image from the router and become an "internet appliance". It'd be really cool to store all the changes and new files to a USB key so you could take it to another "appliance" and run it there as well.

  66. Re:Then which brand? by skahshah · · Score: 2, Interesting

    There wouldn't be any need for a government intervention if there wasn't so much arm-twisting from Microsoft, and from the OEMs. And it's not a question of creating a market for "very few people". Some people, very few if you want, don't need Windows on their computers, for example someone who already has a Windows licence for another computer that doesn't work anymore, a licence the EULA, mind you, allows them to transfer to another machine. How is it that it is impossible to buy another computer without Windows ? How is it that, when some guy succeeed in having a refund on a computer (something said to be possible, and the way to go) because he doesn't want Windows, it makes the titles everywhere on the planet ? If there are few people who wants a computer without OS, why not just sell them one, with a little rebate (just change the HD in a "normal" computer). The choice is between making all your clients happy by offering very few of them a rebate on a computer without OS, and making only most of your clients happy, and be sued by some of them (very few). Don't tell me they are afraid of losing too much money if they do it : if they lose too much money, then there is a market. And answering to other comments here, that French guy (who incidentally isn't France, a useful precision as some of you just jump from "one French guy" to "France") could easily win his case : all he has to prove is that the computer can work with another system, or just with another copy of Windows (that you may transfer from one computer to another).

  67. Then what's the difference? by tepples · · Score: 2, Insightful

    Yes but Joe Sixpack suffers from a common disease when he sits infront of a computer, the dreaded Luv Vacancies Brain Syndrome. Yet he doesn't suffer it from anything else.

    Then we have to figure out why Joe Sixpack freezes in front of an empty PC but not in front of an empty game console. Perhaps it's because the BIOS of the PS1 and PS2 game consoles has some sort of user interface, as if it were a Built-In Operating System rather than just a Basic Input-Output System. Adding a friendlier BIOS UI to the commodity personal computer might make it easier for Joe Sixpack to realize that he can put in an OS CD.