College Freshmen Struggle With Tech Literacy
snow_man writes to mention an article on the E-Commerce News site about techno-literacy problems with incoming college freshmen. Some schools, like CSU, are planning on including a technology comprehension test alongside their English and Math evaluations for new students. From the article: "Not all of Generation M can synthesize the loads of information they're accessing, educators say. 'They're geeky, but they don't know what to do with their geekdom,' said Barbara O'Connor, a Sacramento State communications studies professor involved in a nationwide effort to hone students' computer-research skills. On a recent nationwide test to measure their technological 'literacy' -- their ability to use the Internet to complete class assignments -- only 49 percent of the test-takers correctly evaluated a set of Web sites for objectivity, authority and timeliness. Only 35 percent could correctly narrow an overly broad Internet search."
At first I suspected it was because I've been doing searches since the days of archie. But more and more I've come to realize that some people just have no skill when it comes to doing a web search. I think it's primarily due to poor reading comprehension and poor reading speed.
These people who can't do searches, they click on results where the summary clearly shows that it is not the desired material. If they had read every word, it would have been clear.
It's a basic literacy problem. Americans have really poor literacy. The destruction of the concept that parents should educate their children, combined with an increasingly poor public education system, has left us with a generation too illiterate to do a web search.
This sort of topic has come up before, and the conclusion that should be drawn is the same -- this situation has little to do with technology, and a lot to do with lack of basic critical thinking skills.
As long as US schools (for what it's worth, I don't necessarily know if it's a lot better elsewhere) continue to fail in teaching critical thinking skills properly, early enough to make a difference that is, then people will continue to be clueless when it comes to the sort of problems highlighted. Again, it's not a technology problem, but an educational one, which in fact is basically a symptom of the current values of our society and their effect on education. But that's another story altogether...
Generation M is what? I thought Generation Z was up next. At least, it's not Generation 2.0+ (TM).
What is so hard about "porn -midget -horse -gay"?
I once worked in a campus computer lab, and was amazed at the lack of technical literacy among some students. I watched one girl struggle with Internet Explorer crashing, and I told her to try Safari (the lab had all Macs), and she acted surprised. "You mean that I can access the Web without using the Internet?"
:-)
Then I'd turn around and watch some middle-aged ladies (this was at a community college) whiz through Photoshop.
I would be surprised if freshmen were much better at evaluating and weighing objectivity and authority in traditional sources such as books, journals, and newspapers.
And I would like to know the criteria for the "correct" evaluation of the objectivity and authority of these sources.
"Only 35 percent could narrow an overly broad internet search"
Yeah, and what percent of incoming freshmen new how to narrow an overly broad search using whatever ancient, proprietary electronic card catalog system the school useswithout being taught? Probably less than 35%.
Sadly, however, it is not techno-literacy that's the problem. The real problem is that I know people who have come out of graduate programs who can't write a letter. When I was in university, I would easily say that seventy-five percent of my graduating class could not write a proper thesis statement, to say nothing of any particular other style that might be required.
Let's not screw around with these modern ideas of technology- we have to go back to the basics; reading and writing. Let's make sure people can read a newspaper before we ask them to read code. Let's make sure they can multiply before we ask them to write it. Our society depends on these things. Not knowing how to find the 'start' button or what a network stack is lags an extremely distant third, if at all.
"It is possible to commit no errors and still lose. That is not a weakness. That is life." -Peak Performance
Is it really too much to ask to actually write out the full names of universities? I realize it's a short way into the article, but seriously. I live in Ohio. CSU is Cleveland State, to me. KSU is Kent State. Elsewhere, KSU might be Kansas State (and is, as far as domains go), and CSU is apparently California... but especially as summaries go, I can't psychically know that you mean California. USC is more commonly the University of Southern California... but it's also the University of South Carolina.
Nobody's fingers are at risk of falling off from those few additional letters, are they?
I know, it's not *that* important, but it makes me peevish.
They can only play games. As soon as WOW has a COBOL interface, things will change.
Could it be that most students today have no ability to critically think? When I took a Poli Sci class to see how the other half lived in college, I wasn't surprised. I was met by peers who were largely spoon-fed political propaganda and could regurgitate it, but couldn't actually rationally justify it. For me it was like clubbing baby seals because I have frequently subjected my own views to a level of introspection that they would never do.
Why doesn't this surprise me? Because the public schools don't teach a bloody thing anymore unless you live in a rich district. Even there, they generally teach only math or science very well. There are some very worthy things about the classical education model with its three phases which happen to correspond pretty closely with recently observed brain development in most people.
- Dan Rather's debacle with the Word documents
- 920 Reuters images being pulled because they're suspected of being altered
- the Jayson Blair situation over the course of many years
The point is, adults in this nation think these traditional institutions are objective, so why are we faulting the youth for their assumptions?Is there anywhere that slashdotters can have a go at the test, so we know just what the results mean?
Video Production Support
That's the entire problem right there. People have come to expect that the government is going to do that job [educate their children] for them, ...
/The Underground History of American Education/, and The Seven Lesson Schoolteacher.
Ah yes, the classic bait-and-switch technique. Government: "we're going to educate the children now, so every child gets a chance at developing to their full potential." Meanwhile, they're building an alternate set of "education railroad tracks" that lead to a land where illiteracy is the norm and 'the masses' (We the People) are easy to trick and control. Government goons take over the train's engine and throw the switch, all while proclaiming that all their schools need are a few superficial fixes to make them work right.
Maybe if I hadn't wasted all that time in the government's schools my analogy would be more coherent. John Gatto is very articulate in his trashing of the government school concept. Be sure to read (if you can, that is)
Learn the rules so you know how to break them properly.
www.teslabox.com
What on Earth does Technological Literacy have to do with being able to evaluate a web site's authority and timeliness?
Seriously, that's more of library science issue, or whatever you call it. Technological literacy is the ability to use technology to get stuff done. Website criticism isn't really much part of that.
I take "geeky" in this context to mean "uses electronic devices frequently", like a PC, mobile phone, or game console. Just because they use "tech" devices does not mean they understand how they actually work. A calculator is an example. Many are taught how to use one, but have no concept of the math involved. An example that would include people in earlier generations is how to calculate a square root, without a calculator. Overall, the percentage of people who critically analyze the information they receive is no different from one generation to the next.
"What luck for the rulers that men do not think." - Adolph Hitler
And just like Crack Cocaine, computers have no business whatsoever in colleges or schools. Their use should definatly not be mandatory to complete a non-computer related class.
I'm not a ludite, I just learned the hard way, after 30 years of hardcore computer addiction. They will f*** you up. Staring at a 2d desktop screen all day will seriously dissociate you from reality, and you will lose lots of skills you take for granted. Starting with the social ones first. Staring at a computer screen for hours on end is not normal nor healthy.
Nothing wrong with pen and paper. Its reliable and worked well for thousands of years. CD roms lasts maybe 20 years at the most. Harddrives maybe 10. Some paper has lasted 2000 years. No electricity nor toxic chemicals required. No OS's to crash, no drivers to update, no software to install, nothing to go obsolete. Portable, durable, always on.
I work at a university, and we recently came up with a "KnowIT Program.". This program teaches digital literacy (defined as: "helping students learn how to use multiple computer tools effectively), and has a specific set of goals: It's been surprisingly difficult to get students to attend anything that we offer; our hands-on sessions (Quick Classes), computer-based training (through Skillsoft CBT), and live orientation sessions, are all pretty much empty. Students simply just don't care about digital literacy. They think that they know everything that they need to know about computers, and/or just don't care about learning more.
Just because they use "tech" devices does not mean they understand how they actually work. A calculator is an example. Many are taught how to use one, but have no concept of the math involved.
Indeed. Here in Norway, there's an ongoing debate about the rather appalling math level of our school kids. I'm certain it has a LOT to do with calculators. All they learn now is how to punch numbers into a calculator and get some result.
I saw this first hand when I tried to help my girlfriend take some slightly more advanced math. If she encountered an assignment where she was unsure of how to proceed, she would grab the calculator and examine each and every button on it, trying to find that "magic button". In most cases the assignment could be solved perfectly without a calculator.
I like my previous math professor's attitude. When solving some problem on the blackboard, he could say "and then you can punch this into a calculator and get some number, but that's not the important part".
All they'll do is take that one MS Office course and make it a requirement for all students. That'll teach 'em all about technology! Lazyness: 1; Everyone else: 0.
Evaluating information for objectivity, authority, and timeliness is a fundamental skill that's lacking, and it has nothing to do with the medium used to obtain the information. Look at how few people are able to read a newspaper or magazine objectively. Look at how many people, for example, think Fox news is real, unbiased, fair journalism. Thats SCARY.
So it turns out people are equally poor at this skill when using the internet, as they are when using the television, newspapers, books, magazines, or word of mouth. Okay, that's not surprising at all. Why should that make a difference.
That said, this is a problem and something should be done about it. But it's a mistake to characterize it as a problem with tech literacy. Tech literacy would be the inability to actually use the technology to sort the information. The article indicates that students have no trouble with this, rather with the more traditional cognitive skills.
Hmm I agree with your professor - but, and that is a big but - for people other than math majors, the number is the most important thing.
I knew thought I should write this, but people need to be better to do math in their heads. An example would be the 6 question of this test from moronland that fooled me earlier this day http://moronland.net/moronia/moron/1077/
Freedom or George Bush
Unless you know the exact url, that's usually the quickest way to find a site. A notorious example: try to get the Nissan car company website in the USA.
Google's interface is vastly richer than most people understand. If Google created cribsheets or had better assisted help that explained the richness of their entry syntax then people would be better at using it.
Now having said that, a few other issues -
Tech literacy in schools devolves to teaching kids how to use Microsoft applications like Office. And most of the problem with that is that MS has created overly complex beasts that are hard to use in the first place. Moreover, none of them was created with a student in mind.
People have short attention spans. If you're going to force people to 'use' the internet for school work then you're going to have to get Google and their ilk to partner with schools to provide more elegant and faster and more limited results windows to students.
You are going to have to understand that just like teachers teach to the test, students use tools to answer the specific question and no more. No one, or almost no one is going to surf the web to casually learn more about Rene Decartes or the history of wool. They are looking for the answers to questions 1, 3, 7 etc. on their worksheet. And if the result could spit back the exact sentence they could then write on their sheet, that would be great.
Next you're going to have to pare down technical complexity. My flat screen TV has a 63 page users manual (just the English). My phone's user's guide is more than 240 pages. Neither of them does exactly what I want nor do they do exctly what their vast tomes of documentation say they should do. Similarly if your computer apps are buggy, broken, poorly documented or overly documented then it means you probably did a poor job yourself on the fit and finish of the apps.
Last but not least, the general interface on computers is junk. In the broader sense, it assumes that the application you had me install is very important and has to be front and center all the time. My son's computer has so many icons in the system tray I don't even know what most of them are. Why would anyone in their right mind even screw with them and risk breaking something? I wouldn't.
Bad parents simply blame society for what evil their own negligence has done, assuming they even bother to raise their children in the first place. Many do not.
College freshmen struggle with literacy.
As do graduates.
I just checked with several variations. The most successful was
"find his way out of a paper bag" instructions
Basically there's lots of info about paper bags and what goes into them and crafty little things you can do with them.
But there is no way to google yourself out of a paper bag. Can't be done.
I can't say this is terribly surprising. There's a belief out there that computers are just one big interface, and if you can crack the interface then you understand the thing that underlies the interface. Kids these days have all mastered the art of understanding computer interfaces. Since they can remember they've been the family "computer expert" when Mom needs to find a recipe for chicken soup. "geezz mom!.. just type in google.com up in that address bar, type in "chicken soup recipe" down in that other bar, and click on those blue things". Mom thinks Jr. is some kind of frickin geniuous because he knew some small thing SHE didn't know.
Of course just because you can click the right buttons doesn't mean you know what the hell is going on. I've seen a guy that calls himself a "computer consultant" re-configure TCP/IP and not know a lick about what a router was, what an IP address is, what DNS is, what a netmask means, etc. And that'd be fine if there wasn't an assumption that you really knew what was going on. We all start out at that level, it's just most people never get any farther than being what I call a "interface jockey".
So I don't find it really surprising that this principle translates into the entire generation (and no, I don't think previous generations have been any better at the same skills). I think the lesson here is that we need to stop concentrating on the interface, and start concentrating on how to use the tool. Teaching a guy how to swing a hammer is nice and all, but it doesn't mean you know anything about building a fence. Similarly knowing how to do a web search is useless unless you know how to seperate good sources from bad, narrow your search, define your problem, learn how to refine your search through what you've learned, etc.
AccountKiller
I'm reminded of the time I was an aide in my high school's computer lab. Usually the lab was used for drafting and design classes, so you'd expect the kids to have some experience with computers (if you've got to learn AutoCAD, you already know some basic functions).
So one day the teacher in charge asks me to help one student that is trying to log in. He can't figure out what the problem is, and the teacher doesn't want to fix it until he knows what is going on.
I go over there, and the kid just sits there, staring at the login screen. He asks me what to do, so I just read the screen to him; "Enter your username. Enter your password. Click OK." Pretty soon a window pops up that says "incorrect password."
So this kid isn't using the right password, and he can't figure it out even though it says so right on the screen. After I see the message, I try to inform him: "It looks like you don't know your password." The kid hears this and gets angry, "Yes, that IS my password." Actually, it's not his password--the proof was right on the screen. Upon hearing his complaint, I quickly rephrase my statement: "Oh, I'm sorry... the computer doesn't know your password." That makes sense to him, and I go have the password reset by the administrator.
True, lots of people are not "technologically literate" or whatever, but I think for a lot of people the problem is a little deeper than the mere fact that a computer was involved.
Not all of Generation M can synthesize the loads of information they're accessing, educators say.
Even the complainant can't use tech words correctly. One suitable word would be assimilate.
Yeah, I know I'm a pedant, but educators should know which word to pick...