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Demo PS3 Units freeze on Purpose

AbsoluteZero writes "A Sony rep has claimed to Destructoid that demo PS3 units in kiosks across the country were built to freeze up on purpose. From the article: "We do that so that people won't play it all day long," he explained. "Specifically during Motorstorm, we made it freeze up a lot.""

14 of 363 comments (clear)

  1. Of course... by tehshen · · Score: 5, Insightful

    "It's not a bug, it's a feature!" Where have I heard that before

    --
    Guy asked me for a quarter for a cup of coffee. So I bit him.
  2. Sure, whatever by JayTech · · Score: 5, Funny

    Sure, just like Microsoft made Windows crash so we would be able to take a break from using the PC...

  3. This isn't some high up exec... by tarun713 · · Score: 5, Interesting

    It's a rep that visits game stores. Bottom of the food chain. One rep saying something stupid in the heat of christmas shopping with a shopper pestering him for conversation while he's trying to set up a demo kiosk isn't really that big a deal.

  4. Re:credibility by Petersko · · Score: 5, Insightful

    "I don't doubt that they might be speaking the truth, but they could've just put in a five minute reset timer or something. having the unit freeze up is just tacky."

    You don't doubt that they might be speaking the truth? Are you serious?

    What in heavens name has Sony done to instill such deep trust in you?

    There's exactly NO chance that they made their demo product unstable and prone to crashing to keep people from playing it for too long.

  5. Re:right... I'll buy that bridge... by ZachPruckowski · · Score: 5, Insightful

    No one in their right mind would design a kiosk that needs employee attention every 5-10 minutes. I mean, if the WalMart or BestBuy guy has to run over there to restart it constantly, then it's either a massive waste of his time or else there's the serious risk that the game will stay frozen for a long period of time. I did a little test last time I was in Best Buy. We saw that the PS3 was frozen when we walked in. 90 minutes later, we ambled out, and the PS3 was frozen at exactly the same screen.

    A kiosk is supposed to be hands-off for employees. Requiring a employee-managed kiosk is a bad idea.

  6. Maybe someone can tell me.... by Anonymous Coward · · Score: 5, Interesting

    I asked this question on Digg and I am the one with the -22 Diggs. That's Digg for you. Well, here's my question:

    Who is the guy that wrote this piece? Is it even true? The story just sounds made up.

    Or is it just that people want to justify their hate for the PS3 so much that facts and logic goes out the window?

    Seriously, who is Mr. Nick Brutal?

    1. Re:Maybe someone can tell me.... by HappySqurriel · · Score: 5, Insightful

      Being that it was a "Sony Rep" rather than a well known Sony executive means that the story could very well be true ...

      A retail level representative is essentially just a sales person with little or no technical understanding of what they're selling. When a representative is asked a question they're always supposed to spout the company line when they can, and always make every answer positive for Sony. Being that Sony probably hasn't come up with a company line for why the PS3 keeps freezing a (dumb) representative spouted that "They were designed to do that."

      Developer/Publisher level representatives are (usually) far better informed and far more honest.

    2. Re:Maybe someone can tell me.... by HappySqurriel · · Score: 5, Insightful

      I understand what you're asking, all I am saying is that there is nothing about this story which could be verified (regardless of whether it is true) and there is very little about this story which would make me doubt that it is true; I have personally seen a frozen PS3 unit on display and I have seen in store Company Representative make remarkably stupid statements.

      Now, as for why this is on Slashdot ...

      The fact is that over the past 18 months Sony has alienated a large portion of their loyal userbase and their potential userbase; personally, Sony lost me before that but that is another story. A year and a half ago the PS3 was the system everyone wanted, the XBox 360 was an overly expensive console produced by an evil coporation, and the Revolution was exciting to Nintendo fans with massive disinterest for everyone else; today the PS3 is an overly expensive console produced by an evil coporation, the XBox 360 is exciting to XBox fans with massive disinterest for everyone else, and the Wii is the system everyone wants.

      Basically, Sony burned a lot of bridges and people want to hear negative stories about the PS3 because they hate Sony.

    3. Re:Maybe someone can tell me.... by geobeck · · Score: 5, Funny

      Being that Sony probably hasn't come up with a company line for why the PS3 keeps freezing a (dumb) representative spouted that "They were designed to do that."

      I could imagine sales drones for other companies making the same excuse:

      Wiimote: "It's a boomerang; throw it a little harder and it will return."

      X-Box 360 power supply: "That's the integrated space heater."

      Laptop batteries: "That's part of the force feedback system."

      Pentium floating-point error: "That's to make sure you check your calculations by hand, like you're supposed to."

      The Titanic: "In the event of a collision, the water cooling system kicks in."

      --
      Find environmentally and socially responsible products on http://buy-right.net
  7. this is old news by xdxfp · · Score: 5, Funny

    This idea isn't new. Trojan designed a condom in the 90's that broke on purpose so people wouldn't have sex all day.

    --
    HRESULT WinAPIGetSystemProcessThreadMetricsMenu...
    LibraryVolumeModuleHandlePtrEx(PHSPTMMLVM PHndl);
  8. Re:right... I'll buy that bridge... by Vo0k · · Score: 5, Funny

    Requiring a employee-managed kiosk is a bad idea.

    Oh, you're quite wrong here. Employee-managed (and operated, with the employee being the subject of display) kiosks are quite important and successful branch of the sexual entertainment industry.

    --
    Anagram("United States of America") == "Dine out, taste a Mac, fries"
  9. Re:right... I'll buy that bridge... by aplusjimages · · Score: 5, Funny

    For me it never froze

    Then you got a defective system. You may want to send it back so they can add the freeze software in.
    --
    Can I bum a sig?
  10. Re:right... I'll buy that bridge... by SoCalChris · · Score: 5, Funny

    I always tell them "No thanks, I'm not interested", and keep walking. It drives my wife nuts.

  11. Re:right... I'll buy that bridge... by 7Prime · · Score: 5, Interesting

    Actually FFXIIs load times are probably the best on the system. They seem to have taken a hint from many other games, including Metroid Prime, and do a preload of adjacent rooms while the processor is free, and also keeps the previous room in the buffer (monsters appear at the door if you go back and forth). You want ass load times? Try Suikoden V, great game, but each new area can be as short as one hallway wide, and the load time is always between 8-15secs. Probably just as bad is Dragon Quest 8, another great game, but it has a 5-10sec load every time you bring up the menu screen, and then another 5-10secs when you go into various alternate sections of the menu system, and then another 5-10secs to get back to the game.

    It's really not so much the system's capability that defines load times, but how good the game is designed to accomidate for them. There's no question that the GameCube is far faster at retrieving data off the disc, but a lot of the faster speeds you're seeing are due to suggestions/requirements by Nintendo as to how to compansate for loading. Metroid Prime is a great example: large complex rooms are separated by small, simple corridors in which the processor has extra time to load the next room into memory. This way, the game never stops, the player is always doing SOMETHING, and furthermore, it helps to broaden out the level areas, and give some variety in room size and makeup. Many times these corridors are also sparcely populated, or include hidden power pickups as well. Also, since adjacent rooms load in the background, the game is always ready for where the player is going to be. The result is a game that never stops, and the maximum wait time for openning a door is something like 2-3secs tops if you've rushed through a large room before the processor had a chance to finish preloading the adjacent room.

    FF12 did some of this by preloading adjacent rooms... it's one of the first games I've seen on the PS2 that does this, and it resulted in one of the fastest loading games on the system. Most RPGs on the PS2 are absolutely aweful in loadtimes: Xenosaga, Suikoden V, Dragon Quest, Star Ocean, Wild Arms 4, all obnoxious load times (and some obnoxious games, but I won't go there).

    BTW: fuck HDs, why not simply have a gig onboard cache that would be used to store all possible data that will be needed in the next 20 seconds (like adjacent rooms or areas). That can practically be done now, but many programmers are too lazy to do anything with it... there is just no excuse for not doing things like this in Suikoden V and Dragon Quest.

    This is probably the number 1 reason I like about Nintendo, beyond their high quality hardware and software, they have high standards about how clean games must be before they run on their systems. They realize that every game that goes out on their systems reflects on their image, and they take it upon themselves to make sure developers don't screw it up. Sony seem to project an image of non-involvement when it comes to their systems... as long as the developers pay their licensing fees and don't inherently crash the system every 5 minutes, they can do whatever they want. It's like the difference between Apple and Microsoft in terms of interface design, but that's a different post altogether.

    --
    Multiplayer Gaming (defined): Sitting around, discussing single-player games with my friends, at the bar.