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Demo PS3 Units freeze on Purpose

AbsoluteZero writes "A Sony rep has claimed to Destructoid that demo PS3 units in kiosks across the country were built to freeze up on purpose. From the article: "We do that so that people won't play it all day long," he explained. "Specifically during Motorstorm, we made it freeze up a lot.""

72 of 363 comments (clear)

  1. right... I'll buy that bridge... by jimstapleton · · Score: 4, Insightful

    No, no I infact won't. Changed my mind.

    That's what the short 5 minute demos are for. Actually making the console freeze up is just stupid, it screams unstable. This sounds more like backpedaling to cover up design flaws.

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    1. Re:right... I'll buy that bridge... by garcia · · Score: 3, Informative

      For me it never froze (granted I didn't play it "all day long") but it took forever to load. I really wasn't interested in wasting my time standing at the machine waiting 5 minutes for a shitty demo to load.

      There were other game systems to play and my wife was tugging at my arm telling me to get going ;)

    2. Re:right... I'll buy that bridge... by ZachPruckowski · · Score: 5, Insightful

      No one in their right mind would design a kiosk that needs employee attention every 5-10 minutes. I mean, if the WalMart or BestBuy guy has to run over there to restart it constantly, then it's either a massive waste of his time or else there's the serious risk that the game will stay frozen for a long period of time. I did a little test last time I was in Best Buy. We saw that the PS3 was frozen when we walked in. 90 minutes later, we ambled out, and the PS3 was frozen at exactly the same screen.

      A kiosk is supposed to be hands-off for employees. Requiring a employee-managed kiosk is a bad idea.

    3. Re:right... I'll buy that bridge... by Anonymous Coward · · Score: 2, Funny

      I did a little test last time I was in Best Buy....90 minutes later, we ambled out

      90 minutes at Best Buy? I wish I was on your Christmas list. I got an oven mitt and a polo shirt that was too big for me :(

    4. Re:right... I'll buy that bridge... by Mage+Powers · · Score: 4, Insightful

      One employee gives out bullshit reasoning and it gets treated everywhere as an official statement? Sony has screwed up enough already, theres no need to scrape the barrel guys.

    5. Re:right... I'll buy that bridge... by Vo0k · · Score: 5, Funny

      Requiring a employee-managed kiosk is a bad idea.

      Oh, you're quite wrong here. Employee-managed (and operated, with the employee being the subject of display) kiosks are quite important and successful branch of the sexual entertainment industry.

      --
      Anagram("United States of America") == "Dine out, taste a Mac, fries"
    6. Re:right... I'll buy that bridge... by Thuktun · · Score: 3, Funny
      Requiring a employee-managed kiosk is a bad idea.
      Sony coming up with a bad idea? Preposterous...
    7. Re:right... I'll buy that bridge... by The-Bus · · Score: 2, Insightful

      There's far more elegant ways than to make the machine freeze up. One would be to have the Motorstorm demo running for X minutes, then the machine switches to showing HD footage for Y minutes. Repeat.

      If they truly wanted it to freeze they would have a reset button outside of the case. I believe the Xbox 360 kiosks came with that.

      I have no doubt the PS3s freeze. To date, there are only two unfrozen units that I've seen since launch, out of maybe 20 total. One has actually had the same screen for over two weeks.

      --

      Small potatoes make the steak look bigger.

    8. Re:right... I'll buy that bridge... by Ephemeriis · · Score: 4, Insightful

      I'd say his statement is complete BS.

      I used to work at EB. We had display kiosks of all the major consoles. The various vendors each had their own method to keep people from playing on the kiosks all day... I remember the XBox demo discs we ran in the kiosk all re-set back to the main menu every 10 minutes or so. The PlayStation 2 kiosk had some sort of timer that would interrupt the power and force the console to hard reset every 20 minutes or so. The GameCube demo discs generally just had very small snippets of gameplay...less than a single full level... The GameCube kiosk never forced a re-set of any kind, but there just wasn't that much to occupy your time on it.

      If Sony was, in fact, concerned about people playing on the kiosk all day long there are plenty of ways they could have re-set or rebooted the system that didn't require employee intervention. These machines aren't rebooting, they're locking up, and it requires an employee to physically re-set the system. That, to me, screams of poor design. Either it's a poorly designed re-set system that doesn't work as it should...or it's broken software that isn't actually supposed to be locking up. It isn't terribly encouraging either way.

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    9. Re:right... I'll buy that bridge... by hexix · · Score: 3, Funny

      This decision? Don't tell me you actually believe that they designed it to freeze.

      They've had demos that automatically return to the main menu back in the PlayStation 1 days.

    10. Re:right... I'll buy that bridge... by afidel · · Score: 4, Funny

      Hehe, I love those guys. If they try to detain me I tell them they better have proof of theft or they are going to jail for false imprisonment. If they grab me I tell them they have one second to release me before I respond with force and have them arrested for assault. They have no legal right to stop you, and if they do without proof of theft they are almost always breaking the law. Just be sure to be calm and collected because otherwise you might get in trouble for disturbing the peace. I haven't stopped for those idiots in years, makes leaving the store much faster during the holidays =)

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    11. Re:right... I'll buy that bridge... by aplusjimages · · Score: 5, Funny

      For me it never froze

      Then you got a defective system. You may want to send it back so they can add the freeze software in.
      --
      Can I bum a sig?
    12. Re:right... I'll buy that bridge... by SoCalChris · · Score: 5, Funny

      I always tell them "No thanks, I'm not interested", and keep walking. It drives my wife nuts.

    13. Re:right... I'll buy that bridge... by Total_Wimp · · Score: 2, Interesting

      I started to laugh, but then I remembered MicroCenter is selling 1GB SD cards for $15. Of course loading from a flash memory can be pretty slow too, but at least in theory you could have a "cartridge" that loads right into your USB port.

      Maybe what we really need to bring back is games that take up less than a megabyte of storage. They'd look really good and load really fast, but all you'd see is the hero's eyeball.

      TW

    14. Re:right... I'll buy that bridge... by theRiallatar · · Score: 3, Funny

      PS2 games load just fine off of a harddrive. Almost no loading time.

    15. Re:right... I'll buy that bridge... by Anonymous Coward · · Score: 2, Interesting

      I don't know what state you live in, but in CT, MA and RI that's completely false. I can tell you as a police officer (with 10 years of loss prevention experience prior) that there is no such statute. A store detective has no special powers above any citizen. The only way they can physically detain someone is through the "citizen's arrest". They are still open to civil liability.

    16. Re:right... I'll buy that bridge... by steveo777 · · Score: 2, Insightful
      Having taken multiple security courses for multiple security jobs, I can verify this. I do it all the time, too. Problem is that if the guard is well-educated about his job he'll know that he can ask you what's in your pockets and say he has a 'witness' that believes you slipped a CD or something in your pockets, but no, they have absolutely no right to check your receipt upon exit.

      The worst part is that retail security has arguably the most 'power' over other, legally. Otherwise there isn't anything that a security guard can really do unless you've got disclaimers up the wazoo. Like driving into the Menards lumber yard. Generally you have to sign a slip that says your vehicle is subject to invasive search to exit the yard.

      --
      This sig isn't original enough, it's time to come up with something witty...
    17. Re:right... I'll buy that bridge... by PlasticArmyMan · · Score: 2, Insightful

      You could also, oh I dunno, NOT be a dick to the employee? Just a thought.

    18. Re:right... I'll buy that bridge... by Scratch-O-Matic · · Score: 3, Insightful

      My approach is similar to yours, except I smile politely and show him my receipt. He usually looks at the receipt, smiles back, and wishes me a happy day. Total time spent standing still: about 10 seconds. Maybe I'm just a sucker that way.

      --


      Evil is the money of root.
    19. Re:right... I'll buy that bridge... by DViper01 · · Score: 3, Funny

      Maybe what we really need to bring back is games that take up less than a megabyte of storage. They'd look really good and load really fast, but all you'd see is the hero's eyeball. ... but on the PS3 you could micro-buy another eyeball for just 59 cents or go for the "hero, ultimate edition" - fully dressed, including one weapon - for $ 3.99.
    20. Re:right... I'll buy that bridge... by 7Prime · · Score: 5, Interesting

      Actually FFXIIs load times are probably the best on the system. They seem to have taken a hint from many other games, including Metroid Prime, and do a preload of adjacent rooms while the processor is free, and also keeps the previous room in the buffer (monsters appear at the door if you go back and forth). You want ass load times? Try Suikoden V, great game, but each new area can be as short as one hallway wide, and the load time is always between 8-15secs. Probably just as bad is Dragon Quest 8, another great game, but it has a 5-10sec load every time you bring up the menu screen, and then another 5-10secs when you go into various alternate sections of the menu system, and then another 5-10secs to get back to the game.

      It's really not so much the system's capability that defines load times, but how good the game is designed to accomidate for them. There's no question that the GameCube is far faster at retrieving data off the disc, but a lot of the faster speeds you're seeing are due to suggestions/requirements by Nintendo as to how to compansate for loading. Metroid Prime is a great example: large complex rooms are separated by small, simple corridors in which the processor has extra time to load the next room into memory. This way, the game never stops, the player is always doing SOMETHING, and furthermore, it helps to broaden out the level areas, and give some variety in room size and makeup. Many times these corridors are also sparcely populated, or include hidden power pickups as well. Also, since adjacent rooms load in the background, the game is always ready for where the player is going to be. The result is a game that never stops, and the maximum wait time for openning a door is something like 2-3secs tops if you've rushed through a large room before the processor had a chance to finish preloading the adjacent room.

      FF12 did some of this by preloading adjacent rooms... it's one of the first games I've seen on the PS2 that does this, and it resulted in one of the fastest loading games on the system. Most RPGs on the PS2 are absolutely aweful in loadtimes: Xenosaga, Suikoden V, Dragon Quest, Star Ocean, Wild Arms 4, all obnoxious load times (and some obnoxious games, but I won't go there).

      BTW: fuck HDs, why not simply have a gig onboard cache that would be used to store all possible data that will be needed in the next 20 seconds (like adjacent rooms or areas). That can practically be done now, but many programmers are too lazy to do anything with it... there is just no excuse for not doing things like this in Suikoden V and Dragon Quest.

      This is probably the number 1 reason I like about Nintendo, beyond their high quality hardware and software, they have high standards about how clean games must be before they run on their systems. They realize that every game that goes out on their systems reflects on their image, and they take it upon themselves to make sure developers don't screw it up. Sony seem to project an image of non-involvement when it comes to their systems... as long as the developers pay their licensing fees and don't inherently crash the system every 5 minutes, they can do whatever they want. It's like the difference between Apple and Microsoft in terms of interface design, but that's a different post altogether.

      --
      Multiplayer Gaming (defined): Sitting around, discussing single-player games with my friends, at the bar.
    21. Re:right... I'll buy that bridge... by AltaMannen · · Score: 2, Informative

      I don't remember the requirements for newer machines, but for SEGA Genesis you were required to display a copyright / trademark notice on a screen that you could not bypass for at least 2 seconds. I think today the initial logos are just there to hide the initial loading time, apart from any fmv playback. Another problem is that some middleware have special licensing requirements that require you to display their logo as well unless you pay extra for the privilege to not do so (like Renderware). The reason Atari 2600 games can start so quickly is that there is no loading time for old cartridge systems (there was a bit of loading for N64 even if it was cartridge based, but it was so quick that you wouldn't think of it as loading, more as level start screens). Anyway, if you can't skip a logo screen immediately and there is no trademark information displayed on the screen, the game is probably loading something.

    22. Re:right... I'll buy that bridge... by hexix · · Score: 3, Insightful

      Why are you telling me to read the article? What is it that you think I missed?

      The poster I was replying to said someone was going to get fired over this "decision", so I was pointing out that if they actually thought the console was freezing by design, he was being fooled. That is, after all, why this story made it to Slashdot. It is a ridiculous claim, and it was posted for us to laugh at how stupid this Sony rep is. The very idea that Sony would have designed the demo kiosks to freeze up in order to limit play-time is silly.

      Are we on the same page here?

  2. Of course... by tehshen · · Score: 5, Insightful

    "It's not a bug, it's a feature!" Where have I heard that before

    --
    Guy asked me for a quarter for a cup of coffee. So I bit him.
  3. FUD by joshetc · · Score: 4, Insightful

    Couldn't they just uh, like make a popup that says it is the person-behind-you's tutrn to play?

    1. Re:FUD by Bastard+of+Subhumani · · Score: 2, Funny
      a popup that says it is the person-behind-you's tutrn to play
      People will just ignore them. So how about two of those, then goatse?
      --
      Only three things are certain; death, taxes, and apocryphal quotations - Ben Franklin.
  4. Sony for MVP by j00r0m4nc3r · · Score: 4, Funny

    Sony's batting 1000 this year. Going for MVP it looks like.

  5. Sure, whatever by JayTech · · Score: 5, Funny

    Sure, just like Microsoft made Windows crash so we would be able to take a break from using the PC...

  6. Fixed link by Anonymous Coward · · Score: 4, Informative
  7. This isn't some high up exec... by tarun713 · · Score: 5, Interesting

    It's a rep that visits game stores. Bottom of the food chain. One rep saying something stupid in the heat of christmas shopping with a shopper pestering him for conversation while he's trying to set up a demo kiosk isn't really that big a deal.

    1. Re:This isn't some high up exec... by Chess_the_cat · · Score: 2, Insightful

      It would have been less of a deal if the rep said "Really? Thanks for telling me. I'll look into swapping out this unit." It probably wouldn't even have made the front page of /. then. And wouldn't that have been easier than coming up with some whack job story about "it's on purpose?" roflcopter. Seems to me that the only reason this rep would go with a nutsack story instead of a "I'll look into it" is because that morning he got an e-mail telling him that that was the direction they'd be going with for customer inquiries. Read the article, he got the same story from a Best Buy employee. Now, where's the smoking gun?

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      Support the First Amendment. Read at -1
    2. Re:This isn't some high up exec... by Thansal · · Score: 3, Informative

      Thank you for pointing this out as no one is gona RTFA ;)

      Seriously, it was a random rep, in a random EB games. Reps lie, that is all they do. Anythign a rep says is a lie. Remember this and you will be much better off. (I will admit, this is all simply personal experiance in working in retail, and I am including sales staff ofr retail stores as reps. They all lie also.)

      --
      Do Or Do Not, There Is No Spoon, There Is Only Zuul. Everything in the above post is probably opinion.
    3. Re:This isn't some high up exec... by RESPAWN · · Score: 4, Insightful

      I think the real story anyway is that the demo consoles are freezing up on the customers in the stores. They shouldn't be doing that and it makes for a poor selling point if the customers always see a PS3 hard locked. (Also, what happened to putting a user-enabled reset switch on the front of the kiosks.) We all know the rep lied, but why was the console freezing up in the first place?

      So far, I have been to three different stores and seen the demo console frozen at each one of those stores with nobody bothering to reset them. (Meanwhile, I was able to try out the Wii at my local EB with them letting customers check out the Wiimote with their driver's license.)

      --

      If Murphy's Law can go wrong, it will.

    4. Re:This isn't some high up exec... by Thraxen · · Score: 2, Informative

      Meh... the freezing isn't that big of an issue. The 360 was doing the same thing when it first appeared in kiosks. Sure, ideally you wouldn't want you kiosks to be freezing, but the systems aren't designed to be operated in a plastic bubble that traps all the exhaust heat. FWIW, the PS3 kiosks at our local Best Buy and Gamestop haven't been locked up any time I've been buy. Neither has the Wii at BB, but you can't even play that. It just runs some demo video all day. IMO, this is more a problem with kiosk design than PS3 hardware design flaw.

    5. Re:This isn't some high up exec... by Schnapple · · Score: 2, Insightful
      Well actually, he was later told by a "Best Buy employee that they were told the same thing -- the locking up and freezing was intentional." It probably still came from somewhere near the bottom of the food chain, so I agree it's not a big deal.
      More to the point, the author probably got the quote from his local Best Buy, in the same area as the EB Games. So I'd bet they were serviced by the same representative for the area.

      Plus, let's be honest - most people who aren't knowledgeable in a certain area do believe everything they're told. You think your average mom in an EB Games location would question this logic at all? How many things in life are designed to fail or cause problems as part of their schematics? Your power is designed to fail in case of a problem (circuit breakers), your brakes are designed to make noises when the pads are running low, and your average ATM is designed to shut down if it thinks its being hacked. That a console would "lock up" on purpose isn't the most far fetched thing Joe Public's been handed to swallow.

  8. Enough for anybody by nxtr · · Score: 2, Funny

    20 minutes of Playstation 3 should be enough for anybody!

  9. Ah, good explanation for the BSOD as well by CoolVibe · · Score: 3, Insightful

    Oh! Eureka!

    As a comparison: Windows crashes on us all the time as to not let us be too productive! I get it now! What the hell do I need a *nix clone for!
    </sarcasm>

    Natch. Sounds more like a save-my-ass excuse. Way to go Sony!

  10. thats not what best buy told me... by freg · · Score: 4, Informative

    I asked a Best Buy sales rep how he like the PS3. He said "well I wouldn't buy one just yet, the demo unit freezes up all the time..." Needless to say he didn't sell me a unit that day. Maybe Sony should send a memo to their retailers explaining this "feature" if they want to sell it

    1. Re:thats not what best buy told me... by AKAImBatman · · Score: 2, Funny
      Before the "fan boy" crap

      Of course you're a "fan boy". How else are you keeping your PS3 cool other than fanning it?

      Sorry, sorry. Couldn't resist. :P
  11. Re:credibility by Petersko · · Score: 5, Insightful

    "I don't doubt that they might be speaking the truth, but they could've just put in a five minute reset timer or something. having the unit freeze up is just tacky."

    You don't doubt that they might be speaking the truth? Are you serious?

    What in heavens name has Sony done to instill such deep trust in you?

    There's exactly NO chance that they made their demo product unstable and prone to crashing to keep people from playing it for too long.

  12. OTOH by WormholeFiend · · Score: 4, Interesting

    it could be that the booth is a PS3 in a nearly airtight clear plastic box...

    I assumed it was a case of overheat

    Also this weekend, I brought my Wii to my brother's place to show it off, only to discover he'd just scored a PS3

    After a couple of hours of side by side comparison, his wife asked him why he didn't get a Wii instead.

    Ouch.

    (I also regret not having videotaped our gaming session, as my bro's wife lost her balance and dove headfirst during a bowling throw, almost going through the widescreen tv)

    1. Re:OTOH by The_Abortionist · · Score: 4, Funny

      > (I also regret not having videotaped our gaming session, as my bro's wife lost her balance and dove headfirst during a bowling throw, almost going through the widescreen tv)

      Had she gone through the TV screen, she could sue Nintendo for not including bungie cords with the game!

      --
      Linux violates 235 Microsoft patents.
    2. Re:OTOH by Sarcastic+Assassin · · Score: 4, Interesting

      Interesting story about that.

      On the night of the Wii launch, I walked into my local gaming store about 10 minutes before midnight to pick up my pre-ordered console. As I stood in line, the manager (who was busy preparing people's Wii bundles so they would be ready when the clock struck midnight) asked one of the employees to reset the PS3, which was in the middle of a demo movie, annoyingly blaring music. The employee walked over to the kiosk, and opened a latch, and the front of the kiosk swung open to reveal a second PS3 sitting in a metal housing below the plastic display case. He pressed a button on the PS3 in the metal housing, and the screen returned to the PS3 menu. The manager explained that the PS3 you see in the plastic case is just an empty shell, in case someone tries to steal it. The real PS3 is in that metal housing.

      I don't remember if the metal housing had vents, but I doubt the PS3 is overheating. So far, there have been no reports of PS3's overheating (which may be due to the massive shortage), and it wouldn't surprise me that Sony expects employees to babysit their precious PS3 kiosks.

  13. Zap! by Rob+T+Firefly · · Score: 4, Informative

    As anyone who went to Toys R Us back in the "World of Nintendo" NES/SNES days knows, that's why they make displays that simply reset themselves every so often, via a timer switch on the power outlet. My friends and I used to hang out in the store, annoy the staff, play the demo consoles, and base Tetris/Sonic/Mario/whatever battles on how far one could get before the automatic reset. Why would they suddenly build specially-crippled consoles now? It doesn't really make much sense fom any standpoint I can see.

  14. Microsoft might try an excuse like that..... by 8127972 · · Score: 2, Funny

    ... as it might elicit some sympathy every time your box does a BSOD

    --
    This is my opinion. To make sure you don't steal it, it's covered by the DMCA.
  15. Hasn't this been done before? by NeoSkandranon · · Score: 3, Interesting

    I distinctly recall demo SNES and N64 units having the same behavior "back in the day" --you'd play for about five-ten minutes and the thing would reset on you.

    I had always figured that there was an extra mechanism built into the demo console for just that purpose: keeping someone from monopolizing the thing. Doesn't seem like THAT much of a stretch that the PS3s would perhaps do the same?

    --
    If you can't see the value in jet powered ants you should turn in your nerd card. - Dunbal (464142)
    1. Re:Hasn't this been done before? by Thansal · · Score: 2, Insightful

      There is a difference between rebooting and freezing and needing to be manualy reset.

      Auto rebooting after 5 mins is an ok idea. Ok, not great.

      Locking up so that a clerk has to come over, unlock the disply, reset it, and fire it up for the next customer, is bloody stupid.

      An actual idea?
      DEMOS!

      You want to showcase your nifty new games on your nifty new console? Have one of your pogramers make you a friken demo, containing one level (or what ever, we KNOW how to make demos now, don't we?) of the actual retail game.

      --
      Do Or Do Not, There Is No Spoon, There Is Only Zuul. Everything in the above post is probably opinion.
  16. Freez up on Purpose? by phoenixwade · · Score: 2, Interesting

    What a load of crap.

    It's a matter of time before there is a tech note, and a kiosk upgrade kit designed to ventilate the kiosk.

    One of the Best Buys in town has not had their PS3 kiosk (According to a friend that works at that location) freeze at all, and he was told the other location froze randomly from 6 to 12 times a day. That isn't a designed in effect. A designed in effect occurs every x minutes, and does not require employee intervention.

    --
    A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
  17. PS3 runs real hot by MrJynxx · · Score: 3, Interesting

    Considering how small the space is in the demo units enclosures (using bestbuy as an example) I'm pretty sure it's because of overheating. The first thing my friend said about the PS3 was the heat it created when it was on (significantly hotter than my xbox360).. So yea, purposely freezing demos? That's complete bullshit, and if it's true that's a terribly bad practice and doesn't make the customer feel as though they're buying a quality product.

    My PS3 froze during the system setup phase (kinda scared the shit out of me). But it hasn't froze since (even with yellow dog linux 5.0 on it) ..

    MrJynx

  18. Business Strategy by smartr · · Score: 2, Funny

    Maybe the ps3 costs more than the rest of the consoles, and maybe Sony has sold less than its competitors, and maybe alot of game developers aren't producing games for the system... But just because the demo model ps3's are crashing doesn't mean that this isn't part of Sony's long term strategy. When they say "next generation" console. They really mean it.

  19. What if it was the same rep? by porkThreeWays · · Score: 2, Insightful

    One rep tells one lie to two people and two different times. The two people converse to confirm. The lie has "validity".

    --
    If an officer ever threatens to taze you, say you have a pacemaker.
  20. Maybe someone can tell me.... by Anonymous Coward · · Score: 5, Interesting

    I asked this question on Digg and I am the one with the -22 Diggs. That's Digg for you. Well, here's my question:

    Who is the guy that wrote this piece? Is it even true? The story just sounds made up.

    Or is it just that people want to justify their hate for the PS3 so much that facts and logic goes out the window?

    Seriously, who is Mr. Nick Brutal?

    1. Re:Maybe someone can tell me.... by HappySqurriel · · Score: 5, Insightful

      Being that it was a "Sony Rep" rather than a well known Sony executive means that the story could very well be true ...

      A retail level representative is essentially just a sales person with little or no technical understanding of what they're selling. When a representative is asked a question they're always supposed to spout the company line when they can, and always make every answer positive for Sony. Being that Sony probably hasn't come up with a company line for why the PS3 keeps freezing a (dumb) representative spouted that "They were designed to do that."

      Developer/Publisher level representatives are (usually) far better informed and far more honest.

    2. Re:Maybe someone can tell me.... by __aaclcg7560 · · Score: 2, Funny

      I been to Best Buy a few times to see the PS3 frozen. The clerks don't even bother to reset it since they have too many customers asking about the other consoles.

    3. Re:Maybe someone can tell me.... by Anonymous Coward · · Score: 4, Interesting

      Actually that was not my question at all. I am asking whether anyone can verify the "truthiness" of the story. I mean I could write a blurb about how a Wii rep killed my dog and ate its entrails in a "The Aristocrats" inspired fit, but that would not be true.

      These days work is a bit slow and I spend a lot of time on /., Digg, Lxer etc. What I have seen consistently is a ton of these blurbs coming up and saying something without any references. This is ok for Digg, but for such a story to be on the frontpage of /. is something I find hard to swallow.

      Say what you will about the PS3, I had high hopes for it to at least open people up to Linux in a small way, if not by way of an alternate OS, then by way of running MythTV etc.

    4. Re:Maybe someone can tell me.... by HappySqurriel · · Score: 5, Insightful

      I understand what you're asking, all I am saying is that there is nothing about this story which could be verified (regardless of whether it is true) and there is very little about this story which would make me doubt that it is true; I have personally seen a frozen PS3 unit on display and I have seen in store Company Representative make remarkably stupid statements.

      Now, as for why this is on Slashdot ...

      The fact is that over the past 18 months Sony has alienated a large portion of their loyal userbase and their potential userbase; personally, Sony lost me before that but that is another story. A year and a half ago the PS3 was the system everyone wanted, the XBox 360 was an overly expensive console produced by an evil coporation, and the Revolution was exciting to Nintendo fans with massive disinterest for everyone else; today the PS3 is an overly expensive console produced by an evil coporation, the XBox 360 is exciting to XBox fans with massive disinterest for everyone else, and the Wii is the system everyone wants.

      Basically, Sony burned a lot of bridges and people want to hear negative stories about the PS3 because they hate Sony.

    5. Re:Maybe someone can tell me.... by nicksthings · · Score: 3, Informative
      I wrote the story based on a conversation I had with a Sony PlayStation retail field rep. I have no reason to make up a story like this. I write content for Destructoid (mostly news related) and thought it was a) funny and b) informative enough to share.

      It's not a bash on Sony or their hardware. The crux of the story is: PS3 retail kiosks lock/freeze/whatever up, a Sony rep played it off as something that happens on purpose, it's been confirmed by a few people that they were told the same thing. That is fact. Question my credibility if you'd like, but I think you'll find Destructoid (as a whole) to be both informative and reliable -- I wouldn't intentionally write and post a tall tale for the sake of hits (or anything else for that matter).

    6. Re:Maybe someone can tell me.... by Total_Wimp · · Score: 4, Insightful

      I think the problem is less whether the story is true or not than whether one conversation with a low-level Sony employee counts as any kind of news whatsoever.

      It would be like me talking to a clerk at the Best Buy who says he's pretty sure Sony is going to ship a million PS3s on New Years day. Then I go ahead and write a story saying that "Best Buy says" a million units will show up and people should start camping out in line.

      Why would this guy know? Why should I trust him? Why don't I confirm with a more authoritative source? Why on earth would I report it as the position of the company rather than random gossip from "some dude".

      HELLO, he's just a sales rep! He's not a spokesman, an engineer, and he doesn't work in shipping. At best, he heard something from someone else and at worst he's making it up. If you believe the latter is not the case, then you should at least have the sense to check with the guy he heard if from before reporting it as the actual policy of the company.

      TW

      Oh, BTW, some guy who was giving away free Linux disks told me that Linux doesn't have good open source ATI drivers on purpose, because they want people writing code instead of playing video games. Do you think I should submit that to /. so they can put a story on the front page about this important news? I know it's the real policy of the Linux kernel project because the guy is an active participant in the Linux community.

    7. Re:Maybe someone can tell me.... by geobeck · · Score: 5, Funny

      Being that Sony probably hasn't come up with a company line for why the PS3 keeps freezing a (dumb) representative spouted that "They were designed to do that."

      I could imagine sales drones for other companies making the same excuse:

      Wiimote: "It's a boomerang; throw it a little harder and it will return."

      X-Box 360 power supply: "That's the integrated space heater."

      Laptop batteries: "That's part of the force feedback system."

      Pentium floating-point error: "That's to make sure you check your calculations by hand, like you're supposed to."

      The Titanic: "In the event of a collision, the water cooling system kicks in."

      --
      Find environmentally and socially responsible products on http://buy-right.net
  21. this is old news by xdxfp · · Score: 5, Funny

    This idea isn't new. Trojan designed a condom in the 90's that broke on purpose so people wouldn't have sex all day.

    --
    HRESULT WinAPIGetSystemProcessThreadMetricsMenu...
    LibraryVolumeModuleHandlePtrEx(PHSPTMMLVM PHndl);
    1. Re:this is old news by OglinTatas · · Score: 3, Funny

      Dad...?

  22. The Future by DanCentury · · Score: 2, Insightful

    I'm glimpsing into the future and seeing Sony finally collapsing under the weight of hubris and abysmal business decisions, probably before the price ever gets down to the $200 mark and I become moderately interested.

  23. I call BS. by dannycim · · Score: 2, Insightful

    From TFA: ...and in the middle of it all I spotted a Sony PlayStation retail rep frantically cleaning off the very same kiosk...

    You think that a Sony Representative is going to go to your local EB store and vacuum your local kiosk? Don't make me laugh!

    This is rabid fanboyism, and a further proof of Slashdot's slant.

    News for nerds? BS too. This is news reporting on par with Fox's.

  24. Using a PS3 Shouldn't Stop You From Wanting One by Horrortaxi · · Score: 2, Insightful

    I was caught up in the hype and would have bought a PS3 at launch if I could have. Then I played one at Target for about 10 minutes and it reset twice so I figured it was unstable and if was going to get one I should wait a good long while. Then the lack of games for the PS3 struck me, then I went home and watched a DVD and realized that it looks good enough so why am I excited about BluRay? I fell out of love with the PS3 really fast. I think Sony is going to cause a lot of people to buy Wiis.

  25. Sony Lies by Bryansix · · Score: 3, Insightful

    I used to be on the Sony Bandwagon. I loved my PS2. I liked what they where saying about the PS3 with free multiplayer etc. Then this whole rootkit crap happened. Sony refused to respond to consumers and only caved once the lawsuits flooded in. Then Sony pushed back the PS3 launch and pushed up the price. Then Sony pushed a company out of business just because they sold games and hardware out of region. What a racket that is anyways. Now Sony has reliability problems and they just lie some more to cover themselves. All of this pushed me to buy an XBox 360. I really didn't want to but I'm glad I did. So what if I have to pay to play online? At least my console works. At least it was hundreds of dollars less expensive. I'm tired of Sony's crap. Even if it means I have to buy MS crap; I'm never buying Sony crap again. Death to Sony!

    1. Re:Sony Lies by gamer4Life · · Score: 3, Insightful

      Wow, if that's all it took for you to "never buy Sony", you'll probably throw your XBox 360 out the window when you actually do research into Microsoft's history.

  26. When I read about Sony, I find it helpful... by AmazingRuss · · Score: 3, Funny

    ...to play clown music in my mind. It all makes sense then.

  27. Breach of patent by loconet · · Score: 2, Funny

    I think Microsoft already patented that technique. They'll be hearing from MS lawyers.

    --
    [alk]
  28. Read the article. It's clerks at a random retailer by Paradox · · Score: 3, Interesting

    Look... when you're at a store-even if you're at a Sony Playstation Store-and a clerk tells you some technical detail that sounds absurd? Ignore it.

    This is a story about a dumb retail clerk spouting off garbage to sound smart. If I had a nickel for every time this happened to me, I'd be wearing an italian-designed suit made of Euros anddriving a SUV made from US dollars.

    The PS3 has some manufacturing defects. Holy crap, shock, and fear. New hardware has defects. This has happened before, it has happened again. If you're concerned about the PS3's future stability, look to updated and replaced Xbox 360s, which are now quite stable.

    One thing I have noticed though. Lots of people tell me their PS3 "locks up a lot". But examining the physical location of their unit, it's in an entertainment center with no airflow. Both the PS3 manual and the Xbox 360 manual clearly said you needed some space around the machines and to make sure there is airflow. The machine heats up, it breaks. Same as any other computer. Once they move it out, they generally experience fewer problems. I'm 3/3 on this. Not that it's an excuse or something you can generally extrapolate from, but it's something to consider.

    --
    Slashdot. It's Not For Common Sense
  29. Shopkeeper's Privlege by GodInHell · · Score: 4, Informative
    Wikipedia article


    As a law student, I'll certify to the limits of my knowledge of the issues that wikipedia is a good source for getting "a sense" of the law. Here's a good example. The shopkeeper's privlege is NOT statutory, it is part of the common-law tradition which is used in almost the entire United States (I believe Louisiana is on purely statutory system, but I'm not stopping to check, so don't quote me on that).

    From the Article:

    A store owner holds the common law shopkeeper's privilege, under which he is allowed to detain a suspected shoplifter on store property for a reasonable period of time, with cause to believe that the person detained in fact committed, or attempted to commit theft of store property. The shopkeeper's privilege, although recognized in most jurisdictions, is not as broad a privilege as that of a police officer's, and therefore one must pay special attention to the temporal element -- that is, the shopkeep may only detain the suspected criminal for a relatively short period of time. So, to sumarize - most store owners and employees granted the task (ie managers and security guards) can require that you stop and allow them to examine your person for goods when there is a reason to do so. This has been upheld even in cases involving "general" suspicion, where a guard checks every person or random persons on their way out.

    Since the guard would have the legal right to retain your presence under reasonable circumstances (can't gang tackle you on your way out) if you respond by threatening violence, you are subject to a suit for: (dun dun duh dun!) Common Assault.

    A quick guide to tortious assualt can be found - Here


    As a note to the officer above, these are both tortious acts, not criminal - hence no requirement for a statute. They can be governed by common law which is more permissive and allows (broad brush stroke here) only cash damages.

    -GiH

    The previous statements are nuance deprived - see your lawyer for details.

  30. ah ha by xiao_haozi · · Score: 2

    i get it... it's a joke...wiiiiiiiii right?!?!?!

  31. Re:Market Forces? by 7Prime · · Score: 2, Interesting

    While I agree that content trumps loading times, significant load times can substantially mar an otherwise exceptional gaming experience. If the game's goal is immersion (which is most games), significant loading can jolt you out of the experience. Suikoden V could have competed in the "game of the year" catagory, but its load times significantly altered the gameplay experience: you didn't feel the desire to walk around and explore quite so much, all you wanted to do was get to the next place and get the loading times over with. Now, I know this is an extreme (10 second load times every 5 seconds, in spots), but to a lesser degree, it effects quite a few games.

    I hate it when people talk about entertainment products, as if the companies are doing as little as humanly possible. Behind those games are designers with a sense of personal pride, and intrigue. The first and foremost audience for their work is themselves. Even if you're put on a shitty project like making a blockbuster movie spinoff, the designers are trying to make the best thing they can with the resources they have. Usually there's one guy at the top directing the project, like in the film industry, and his sensabilities will be the most prevolent in the game's design. He doesn't want to see ungodly load times as much as Spike Lee doesn't want to see bad acting. What I'm trying to say is that they're not doing JUST the bear minimum of what people will allow.

    In the film industry, we've been able to partially bypass the notion of corporate-created-material, by putting names and faces to directors and producers, and saying "this is their movie"... and to a large extent, we're correct in doing so. Thankfully, we're starting to see that more and more in the game industry, with directors and design teams being at the foremost attention of gamers: Kojima, Will Wright, Miyamodo, Clover Studios. I'm thrilled to see this transition, as credit for games is given to individuals and design teams.

    --
    Multiplayer Gaming (defined): Sitting around, discussing single-player games with my friends, at the bar.