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Apple Charges For 802.11n, Blames Accounting Law

If you have a Core 2 Duo Macintosh, the built-in WLAN card is capable of networking using (draft 2) 802.11n. This capability can be unlocked via an update Apple distributes with the new AirPort Extreme Base Station. Or, they will sell it to you for $4.99. Why don't they give it away for free, say with Software Update? Because of the Sarbanes-Oxley Act (which was passed in the wake of the Enron scandal). iLounge quotes an Apple representative: "It's about accounting. Because of the Act, the company believes that if it sells a product, then later adds a feature to that product, it can be held liable for improper accounting if it recognizes revenue from the product at the time of sale, given that it hasn't finished delivering the product at that point."

39 of 471 comments (clear)

  1. Don't tell Microsoft! by celardore · · Score: 4, Interesting

    Imagine if they even charged $1 for every patch, for every user. There are more MS patches for a product than every dollar in the asking price for said product. I'm aware that Apple are scared because it's a "new feature", but MS has done that a lot.

    1. Re:Don't tell Microsoft! by BWJones · · Score: 5, Informative

      The issue here is that Apple's patch can be construed as "new functionality" as there is significantly increased network performance in products that have been shipping for months, whereas most of the patches from MS are attempting to fix existing, yet broken functionality.

      --
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    2. Re:Don't tell Microsoft! by Anonymous Coward · · Score: 5, Informative

      Microsoft add new features too. The security centre & windows firewall for one example.

    3. Re:Don't tell Microsoft! by Jon+Luckey · · Score: 5, Funny

      Microsoft add new features too. The security centre & windows firewall for one example.

      Wait! You forgot the most important new feature of all: Windows Genuine Advantage®

      Hard to picture how we could get along without it, these days.

      --
      -- 3 events that reshaped the world in the 20th century: WW1, WW2, and WWW
    4. Re:Don't tell Microsoft! by Anonymous+Freak · · Score: 3, Informative

      Except software has never really been considered a 'feature'. Free updates that include new functionality in software are not considered a problem.

      It's HARDWARE that has the problem. For example, if Ford sold a car, then six months later said "bring your car in, and we'll turn on Anti-Lock Brakes for free!" that there's a problem. The car really had to include it all along, so it could be considered that this feature wasn't delivered until six months later, so they shouldn't be able to count the income from that feature until it is delivered.

      Although I would think that common sense would say that this would only apply when the feature *WAS* advertised at time of sale, with the caveat that wouldn't be available for some time. "Anti-Lock Brakes included, to be unlocked via a software update in six months!" is selling the ABS, even though you don't get it. The 'free update' six months later means that the customer wasn't sold ABS at time of purchase, so the income to Ford at time of purchase is based on *NOT* including ABS. So they COULD claim ABS as a 'free update'.

      Back to Apple, because they never advertised it as 802.11n, customers couldn't in good conscience be considered to have bought it expecting .11n. Apple never guaranteed .11n functionality at time of purchase, so .11n functionality wasn't something they 'sold'. Any computers sold SINCE the announcement I would say fall under this provision, since Apple has explicitly said that such computers include .11n hardware. Although I would hope that new computers include the enabler by default. (Although neither the Tech Specs pages nor the Store pages on any of the hardware say .11n yet.)

      --
      Another non-functioning site was "uncertainty.microsoft.com."
      The purpose of that site was not known.
    5. Re:Don't tell Microsoft! by skinfitz · · Score: 5, Informative

      ... enables dormant hardware that isn't being charged for in the purchase of the product.

      Yes it is. If you bought the hardware you paid for everything. There are no 'free parts' - all the components are part of a whole. The fact that something isn't enabled is completely irrelevant - you were charged for it and paid for it.

      What happens if we apply this thinking to patches? Oh I'm sorry - we fixed that last exploit with a new version of Safari that adds xxxxx feature, but because it wasn't there when we sold you the computer, we are going to have to charge you.

      This is nothing more than fleecing users for cash.

    6. Re:Don't tell Microsoft! by skinfitz · · Score: 5, Insightful

      In 10.4.8 update, Apple added EAP-FAST wireless authentication. That 'feature' was not present when many people 'entered into their contract of sale willingly' with their Macs. Are you saying that all of those people should now be charged for this and any other additional features because it was not there originally?

      Stop apologising for Apple.

    7. Re:Don't tell Microsoft! by skinfitz · · Score: 3, Informative

      If there was a chip license fee, you already paid it when you paid for the computer. 802.11n requires no payment of license to use as the frequency is public band.

      It's profiteering at the expense of users.

    8. Re:Don't tell Microsoft! by Achromatic1978 · · Score: 4, Insightful
      They didn't have to say anything. If I know that a card can do 'a b and c', but is sold in a bundle that happens to /advertise/ only 'a and b', that didn't magically lower the cost of said hardware for manufacturer, ie "/I/ /paid/ for it.". Your failure to advertise a /known capability/ of that card that is only off through imaginary limitations does not negate the ability of it to do it, nor should I have to pay for it.

      Another example. I want to buy an Audi. I was reading a brochure on it. It tells me that the car is capable of 151mph. It has an asterisk saying "* electronically limited to 130mph in US and Canada". Now, I'm not sure on the inherent legality thereof, but you can bet if I wanted to remove that limiter and took it to my Audi dealer to do so, and they wanted to charge me anything /beyond/ the labor for removing said limiter, I'd be mad as hell.

      Now, you might point to that 'labor' word and say "well, there /is/ labor, and that's what you're being charged for"... I don't buy that. You'd better believe that that wireless card was supplied with a skeletal driver for (a?)/b/g/n, not (a?)/b/g only.

      Apple just found a way to double charge you for the same thing, and apologists like you are defending them.

      Say ATI sells you a new PCIe card. You know through various channels that this card is PCIe. But guess what, it only runs at PCI speeds, and guess what, "$5 gets you the 'upgrade' to use PCIe" - people, here on Slashdot and elsewhere would be screaming bloody murder, diseminating this patch left right and center, and wailing the house down, and you know they would (and rightly so) - but here's yet another free pass for Apple from the "loyal following".

    9. Re:Don't tell Microsoft! by StrongAxe · · Score: 4, Informative

      When I was in high school, we had an IBM 1130 system. We had a slow line printer. IBM sold two different versions of that printer - a slow one, and a fast one. The fast one cost several thousand dollars more. The difference? one jumper (which, if you switched manually, you voided the warranty).

      Often, manufacturers will sell a range of products, and it's cheaper for them to sell artificially castrated versions of the expensive versions as cheap ones, rather than manufacturing a cheaper product separately.

      If you pay for a cheap unit and they give you an expensive one with the additional features disabled instead, you have no cause to whine about it being disabled, since you didn't pay for it - you got it for free.

  2. bs by joesao · · Score: 5, Insightful

    This explanation doesn't hold water -- then why don't they charge for software updates, and why not charge $1.99, or $0.99, or even $0.01, instead?

    1. Re:bs by Overly+Critical+Guy · · Score: 4, Funny

      I love when people lie and claim you have to pay "every year" even though new versions of OS X come out about every 2 to 3 years. Kudos for silently jacking up the price to $150 as well.

      I seriously doubt you ever used a Mac or quit using it because of that.

      --
      "Sufferin' succotash."
  3. Finally! by Protonk · · Score: 5, Funny
    NOW Apple pays attention to accounting laws!

    :)

  4. Doesn't Make Sense to Me by Cap'nPedro · · Score: 3, Insightful

    So why does it cost $4.99 for a feature which tas taken very little work to implement?

    OK, so it's fair that they're charging for it - if you believe their excuse, but why not $0.99 or $1?

    1. Re:Doesn't Make Sense to Me by Anonymous Coward · · Score: 5, Funny

      Prolly because Apple users don't feel right (ie superior) if they don't pay 200% or more markup on something...

      -Ac

    2. Re:Doesn't Make Sense to Me by soft_guy · · Score: 5, Insightful

      You know what doesn't make sense to ME? It is that everyone on Slashdot seems to be assuming that this is real when in fact it comes from some guy's blog and he's reporting it as something that someone said on the floor at MacWorld.

      I think I'll wait until Apple actually announces this before I even think about reacting to it one way or the other.

      --
      Avoid Missing Ball for High Score
  5. Well understood by Space+cowboy · · Score: 4, Insightful


    I thought this was common knowledge - I've been arguing that the effects of Sarbanes-Oxley are detrimental for some time now.

    The major problem is that it invites software companies (I'm not making any accusations here) to put out shoddy software, full of bugs and not-ready-for-primetime features, giving themselves the option to *not* charge for upgrades later, perhaps for business-reasons. Bugfixes, you see, are not subject to the S-O ruling. This is not the way I'd like to see the s/w industry go...

    Simon.

    --
    Physicists get Hadrons!
  6. Re:Wow by steve_bryan · · Score: 5, Insightful

    How about (c) You are incapable or unwilling to actually read an article before typing your uninformed opinion. The change due to Sarbanes Oxley only applies to new features, not bug fixes. Now you may return to anguished seething about how much you hate Apple and Steve Jobs.

  7. NVIDIA has done this by Anonymous Coward · · Score: 4, Informative

    If you have a GeForce/Quadro, it is called 'NVIDIA PureVideo Decoder'.

  8. Re:So does the law require them to charge $4.99? by Ungrounded+Lightning · · Score: 4, Insightful

    Has to be at least $1.00. Probably costs 'em several dollars to handle the dollar...

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  9. Re:mmm.. boooze.... by Midnight+Thunder · · Score: 3, Insightful

    Either that or someone high up in apple is really jumpy right now and it playing it safe to insane degrees.

    After the stock options issue, you bet that they are being over cautious. Now whether they are interpreting the law correctly, is another matter.

    --
    Jumpstart the tartan drive.
  10. Link Please... by nonsequitor · · Score: 5, Insightful

    Can someone please post the link to where I buy the unlocking software? After spending $3K on my C2D MacBook Pro, you really think I care about paying another $5?

    Sure it could have been a penny, but that may have been construed as trying to sell the feature for less than market value. I'm not an accountant, but I know that you can get in trouble for stock options granted at less than estimated market value for a private (unlisted) company, therefore you have the pick the lowest number that can be seen as a reasonable value. I was lucky to get my shares at $0.02 a piece since when I was granted the options the startup company I started working at had yet to make their first sale. A year later they had to grant options at $0.50 and up.

    In all honesty $5 is cheap for a draft-N card. Consider the alternative of buying a PCMCIA Wireless N card and tell me its not a deal?

    1. Re:Link Please... by soft_guy · · Score: 4, Insightful

      Right - there isn't a link because this isn't an official announcement from Apple. This is a rumor on some guy's blog that he heard from someone walking around on the floor at MacWorld.

      Also, even if you believe the "article", you could get the software patch for free by buying the new 802.11n Airport Extreme base station from Apple which in theory you would need anyway in order to use this.

      If you think about it for a second, this idea doesn't even make sense. How is it not just free software that they give in order for the router to work? Apple gives out lots of free software.

      This thing sounds like someone talking out of their ass. Possibly it is a fake rumor that someone at Apple planted to track down a leaker.

      Do you detect a note of skepticism in my post? It is because I don't believe a word of this.

      --
      Avoid Missing Ball for High Score
  11. Option (c) by EmbeddedJanitor · · Score: 5, Insightful
    They might want to just take a poke at the act because it makes it hard to conduct business.

    This is actually a real problem. If you sell a product that has upgradable firmware then you need to only recognise revenue as you provide the service. For example let's say you sell a device for $1000 and provide free firmware upgrades for 1 year. You might structure this that the base product is worth $900 and the 12 months tech support is worth $100. You then recognise the revenue as $900 at time of sale and $100/12 per month.

    For a product that has free firmware upgrades "forever", you might introduce some reasonable lifetime (like 3 years), perhaps the typical depreciation period for the product.

    Now Apple beancounters fucked up. They recognised all revenue immediately. They should have really defered some of the revenue recognition but they wanted to look all shiny for Wall Street (Enron, on a smaller scale). By chraging for this upgrade they're probably hoping to create a loop hole.

    Needless to say, MS most likely just moons the act and does not care any more than they care about the DOJ nailing them with anti-trust.

    --
    Engineering is the art of compromise.
    1. Re:Option (c) by bluephone · · Score: 3, Interesting

      But would this still apply if you never promise to upgrade it? TFA says that the clarification from Apple is that they may be accused of selling unfinished products, and recognizing revenue from those unfinished products too early (which is retarded IMO, but then I'm not an accountant). If they never come out and state they WILL offer new features, but DO later with these firmware updates, could they not then claim the product was finished, but these were free bonus features? They can justly state that consumers bought the product as sold with no promises of future expansions, thus the customer wasn't buying some potentially unfulfilled future promise (which, IIRC was the point of anti-Enron laws, to keep companies from spending now money that had to be used to fulfill their obligations).

      Similarly, what if: with the products there's a disclaimer that Apple makes no guarantees that there will be future product enhancements, only bug fixes for the declared product lifespan (like MS does with Windows support lifetime declarations), and that any future product enhancement that MAY exist MAY OR MAY NOT be offered for free to existing users of this product.

      This is where we get asinine workarounds just to comply with poorly drafted and overly expansive laws that are crafted too quickly and reach too far. This is why accounting, and law in general, is so byzantine needed the existence of entire cadres of lawyerbots just to navigate the waters...

      --
      jX [ Make everything as simple as possible, but no simpler. - Einstein ]
  12. Re:Wow by Trillan · · Score: 4, Insightful

    No, Microsoft can't possibly argue that PowerToys don't add new features. But PowerToys is not hardware, and it has been out longer than the Sarbanes-Oxley Act.

    Apple doesn't need a few hundred people spending $4.95 to be profitable. I think they're on to something here in their interpretation of the law, unfortunately. I'm not a lawyer, but you can bet Apple had their lawyers look at it.

  13. That's the SEC by toonerh · · Score: 4, Informative

    Even before Sarbanes-Oxley (e.g. in the mid-1990's) ethical, conservative CFO's [admitted a rare breed] were very careful about "recognizing revenue" for a product when a newer or better version was in the works. Our "head up the ass" Congress passed Sarbanes-Oxley and now companies have hire many more lawyers to cover their asses. Lots of companies in Apple's situation would simply do NOTHING - no charge, no upgrade: WYSIWYG hardware. Is that in the consumer's best interest? I think not!

  14. Oh, poo on that... by fudgefactor7 · · Score: 3, Interesting

    Here's how Apple can get around SOX: Put the update on their site, list it as BETA, let anyone register to be a "Beta Tester" for the application, they have to agree that this is a Beta, and you have to uninstall the product when the final implimentation comes out...kind of like what MS does...then let people have the file. Or they can charge you $4.99 for it, but give you a special once-only keycode that's worth $4.99 off any purchase. Result: a wash, accounting-wise. No odd accounting practices, no shuffling of cards, just people getting the app.
     
    It's funny how BIOS updates and other drivers aren't seemingly worried about SOX...or how Microsoft Update isn't either...

    1. Re:Oh, poo on that... by gnasher719 · · Score: 4, Insightful

      '' Here's how Apple can get around SOX: Put the update on their site, list it as BETA, let anyone register to be a "Beta Tester" for the application, ... ''

      I could imagine that Sarbanes-Oxley is very sensitive about any attempts to get around it.

  15. To be fair... by SnowDog74 · · Score: 4, Insightful

    802.11n was never advertised openly and originally as part of the capabilities of the products in question. For that matter, Quicktime Pro's feature sets are not advertised as part of standard Quicktime... but you don't see anyone complaining that users have to pay a license fee to unlock the Quicktime Pro bundle of features that already exist on your Mac in a disabled state.

    For that matter, the same can be said of many different types of software. If you get a digital converter box from your cable company, by virtue of having the box you aren't granted access to every channel the box can theoretically decode.

  16. Apple Isn't Charging, Blaming Anything by eggboard · · Score: 4, Insightful

    Please note that while iLounge's article is interesting, it's based on two unnamed Apple representatives, quoted without their position at the company being mentioned. This is fine, but let's not take this as an official Apple position or statement. I'm a regular print and online journalist, so I asked Apple about the $5 charge. They said they don't comment on rumors and speculation, and repeated that the updater would be available on the CD with the new AirPort Extreme update that will ship in February. To me, that's like saying, "hint, hint." The CD will have an unlocked updater that can be used with any compatible Core 2 Duo or Xeon Macintosh. Thus, Apple may or may not have a Sarbanes-Oxley issue (stranger things have happened), and they may or may not charge $5 for the updater. Nonetheless, an unlocked "enabler" application will be in the hands of thousands of early purchasers (like myself). I've written more about this on my Wi-Fi blog in a post about why I think the $5 charge is unlikely, but unnecessary for anyone to pay even if it's attempted to be levied.

    --
    Freelance tech journalist for the Economist, MIT Technology Review, Macworld, and others
  17. IAACPA - I Am A CPA by Steve+Hamlin · · Score: 4, Informative

    It's amazing what gets 'blamed' on Sarbanes-Oxley. And most of the time, completely off base. While there is surely some money-grubbing from Apple, this is probably nothing more than Apple making a conservative decision to apply existing accounting policy more stringently. The previous poster here gets it right.

    I am a forensic accountant - I do large corporate financial investigations, which involve accounting analysis and numerous interviews of management.

    And I can't tell you how many times I've heard people in companies, when asked about $FOO, say "we had to do this because of SOX". Most of the time, they couldn't tell you what SOX is, or why that is the cause of $FOO.

    SOX has turned into the Boogeyman, the shadow lurking in the background of any financial discussion. Unknown reason? SOX made us!

    At its simplest, SOX requires that companies document what they do and how they do it. "404" is just a requirement that companies have a complete set of working documents describing accounting processes and the controls around those processes, and that they have actually tested to see that the processes and controls work properly.

    Along with 404, SOX also heightened the burden on the financial accounting groups. Now CEOs and CFOs sign statements in quaterly and annual SEC filings, under penalties of civil and criminal law, that certify that they are "responsible for establishing and maintaining internal controls", including upward reporting from subordinates and subsidiaries, and that the controls have been tested and reported on in the filing.

    As a result, corporate accounting departments have tightened up, More documentation of different types of accounting processes mean that existing, latent accounting issues are being surfaced and addressed. More conservative usually, in the sense that one does not 'push the envelope' of GAAP.

    This is not really 'SOX made us do it', but rather as result of the analysis that SOX calls for. Sematics, but an important difference, I think.

    Accounting Background - What is at work here?

    SOP 97-2 "Revenue Recognition for Software Products with Multiple Deliverables".

    SEC and AICPA: Revenue generally is realized or realizable and earned when all of the following criteria are met:
    - Persuasive evidence of an arrangement exists
    - Delivery has occured or services have been rendered
    - The seller's price to the buyer is fixed or determinable, and
    - Collectibility is reasonably assured

    So, Apple decided that at the time of the sale of the computer with 802.11n (but not yet functional), with no additional amounts due from the customer, that since Apple had not perfected delivery of the complete laptop with 802.11n, they had not finalized all terms of the delivery, and thus had not "earned" all of the revenue from that sale. This would cause them to 'defer' some portion of the revenue (a liability on the balance sheet) until the final piece of the sale (802.11n) was delivered to the customer.

    Under Apple's current policy, the computer is sold without 802.11n, delivery of this total package is complete when the customer receives the laptop, and Apple recognizes that entire sale as current revenue. Then a new $4.99 sales happens when the customer purchases the upgrade.

    See: NY Society of CPA's discussion of SOP 97-2.

    Now, there are certainly valid objections to the scope and scale of 404, but those are fairly focused on the size of companies that SOX should apply to, and how much testing the auditor should demand that they and the company do around 404.

  18. Because software features aren't accounted for. by mr_matticus · · Score: 5, Informative

    Software products are advertised for their core functionality. They're intended to be fluid products, and accounting doesn't care what features are added or removed in software, as long as Photoshop stays an image editor and Dreamweaver stays a web content editor, the rules are met.

    Not the same with hardware. Any material change in the product has to be accounted for. If Apple already filed its disclosure statements indicating that its products had b/g wireless chipsets in it (which it would have), it can't go back and change that later and say "oops actually it's 802.11n." Doing so would be a "material misstatement" punishable by the PCAOB under Sarbanes-Oxley. By charging for the 'upgrade' they can file current accounting documents saying that the products were upgraded with new functionality.

    1. Re:Because software features aren't accounted for. by DavidTC · · Score: 3, Informative

      That makes no sense at all.

      Deferring the income would be selling it as a 802.11n device that will be turned on later.

      Magically converting a device that no one knew was 802.11n to 802.11n is not 'deferring' anyway, anymore than cars have 'deferred' upgrades when the car dealership randomly gives them a free cup holder at their 30,000 mile oil change.

      The law is designed to stop companies from selling things that don't exist yet, and accounting for them now, before they've actually made them. I.e, selling an empty lot and a contract to build a building on it counts as an empty lot now and a building when it's built, you can't count the building now.

      I don't know if that example is strictly true, but that's the theory going on, because companies would use silliness like this to disclose things whenever they were convenient, and sometimes they'd even plan to back out of said contracts in the first place, and do them entirely to make their balance sheet look good.

      I don't know what kind of crack Apple is on, or if this is just a scam, but no law requires anyone to charge for free, unadvertised upgrades, whether on hardware or software.

      Now, what this could have done is magically change the 'value' of their existing inventory, but paradoxically, only because they're charging for a feature. I.e, the value of their inventory that can upgrade to 802.11n are original value + (estimated percentage of people who will upgrade * $4.99). That might screw up their accounting, but they did that to themselves.

      --
      If corporations are people, aren't stockholders guilty of slavery?
    2. Re:Because software features aren't accounted for. by mr_matticus · · Score: 4, Informative

      When Apple started shipping the components, the standard wasn't finished or available to be implemented. Had they announced 802.11n support and something had changed wrt the spec, they would have been completely battered and hung out to dry for not delivering on an advertised feature. By not disclosing the capability, they had absolutely nothing to lose. Keep in mind that they had NO obligation whatsoever to enable the n-mode on these machines, since it was never an advertised or reported feature.

      Exactly as you specified, the law prohibited Apple from marketing the devices as n-compliant, and it also prohibits them from retroactively restating its hardware. They can't go back and say, "oh by the way, the last 800,000 computers we shipped had different hardware than reported in our disclosures." They HAVE to treat material changes as product upgrades, and in order to include it in accounting filings, there has to be money involved. Yes, it is a very strict interpretation of the PCAOB rules, but keep in mind they're being investigated at this very moment for their accounting practices. Now's not the time to play fast and loose with the regulators.

      The law requires ACCURATE reporting of products and services, and expenditures therein. In order to revise an existing product, you must handle each as a new upgrade according to a strict interpretation; anything else represents a material misstatement, something which can come with heavy fines in the post-Enron age. If Intel shipped an update uncrippling its old Celerons to full-blown Pentiums, they'd be in the same boat--those products were sold as Celerons, not as Pentiums.

  19. Re:Wow by mr_matticus · · Score: 4, Insightful

    It's NOT a simple upgrade to a driver. It adds an entirely new function to the device on a new protocol not interoperable with other equipment. Enabling it is a simple firmware update, but it is a material change to a shipping product.

    It's not about free patches being illegal, it's about Apple not reporting its hardware properly. You can't make a substantive, material change. From the perspective of government oversight, the products Apple has been shipping did NOT have n-capable hardware. Now they do, but you can't go back and re-file the paperwork. You have to report the upgrade in accounting filings, and you can't report something in your accounting files that doesn't cost anything. With the company being under investigation for its accounting practices, it's best not to take any risks at all while under the probe.

    If federal regulators respond to the story and say "Apple can ship this update for free without worrying about legal implications" you can bet your ass that the $4.99 fee will be dropped. Like they want to deal with handling a bunch of $5 transactions and shipping out physical CDs instead of pushing a software update.

  20. Re:Wow by Junior+J.+Junior+III · · Score: 4, Funny

    How much do you want to bet that Apple Legal said "Yep, you can go ahead and release this patch for free." and then when Apple looked at the bill from Legal for this advice, decided that they needed to charge $5/download just to cover the consultation fees.

    --
    You see? You see? Your stupid minds! Stupid! Stupid!
  21. What about Xbox? by Corngood · · Score: 3, Insightful

    How is this different from Microsoft adding 1080p support to the 360 (for free)?

    1. Re:What about Xbox? by Herby+Sagues · · Score: 4, Insightful

      It is VERY different. Microsoft is baaad. Apple is gooood.