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University Migrating Students to Windows Live Mail?

An anonymous reader wonders: "My University has begun a migration of student email services to Windows Live Mail. All students will be forced onto the system by the end of the semester, but it doesn't support POP or IMAP. Because of that limitation, the only freely available mail client it supports is Windows Live Desktop, which is only available on Windows and I'm worried its ads might be vulnerable to malware just like the ones in Live Messenger. I depend on my mail client and I am concerned about this, because we're not allowed to forward our mail but are responsible for information received there from the University and classes, I'm not on a Windows machine, and I don't have the time to regularly check for web-mail, during the day." What are the pros and cons of such a move for a mid-sized or large college? If you were in charge of the communications of a such a university, would you outsource [please note the vendor neutrality, here] your e-mail? Has anyone else's tech department migrated to Windows Live Mail? Why did they make that decision, and how did it work out for the students? For those of us who have already switched our accounts with no way to revert, what ways exist to get around the lack of POP and still use a client? Is there any hope we can get the University to change back or Microsoft to implement POP before the semester's end? How does your University manage their email?"

54 of 450 comments (clear)

  1. Contact them by Nightspirit · · Score: 4, Insightful

    The program is still in beta (why the university is going with a beta product I have no idea).
    Use this form to contact them and tell them what you want (pop, imap support, or whatever).
    http://feedback.msn.com/eform.aspx?productkey=mail beta&locale=en-us

    1. Re:Contact them by Anonymous Coward · · Score: 5, Insightful

      Microsoft is fully aware that any modern email server should support POP and IMAP. But you have to be ignorant of Microsoft's business practices to not see what the facts show -- the program (meant in a general sense) here makes it so one's email is held captive in a Microsoft-only format. Not just your data is captive -- in order to view your data you also have to use a computer running Windows. This is also known as, why the fuck did the United States not complete its prosecution of Microsoft and prevent these illegal business practices. Notice the last: you cannot forward your email. You cannot forward your email. Microsoft does the exact same thing on their Exchange email server -- no email forwarding allowed. But then, you have to know that Microsoft makes its money by charging a tiered price for the amount of data in each account. You won't end up with a lot of data in your account if you forward your email. So, guess what, with Microsoft you do not get to.

      You also won't end up locked in.

      The correct answer to the student's questions is to go to a different school. Its institution's staff IT people are obviously incompetent or getting kickbacks if they are going with this "solution" that, like Windows Vista (makes XP look like a dream), gets in your way. Microsoft's products are become a severe hinderance to productivity.

    2. Re:Contact them by lukas84 · · Score: 4, Informative

      Exchange can forward email just fine. The Out-of-the-Box config allows this. Outside the organization.

      You can also define externals contacts. You can install connectors to view Calendars from Notes Organizations, etc. pp.

      Step spewing nonsense.

    3. Re:Contact them by itwerx · · Score: 3, Informative

      what I said was forwarding email going to an Exchange account to another, non-Exchange account

      And the GP's reply was correct. Whomever thinks Exchange cannot forward email to an external (non-Exchange) server just doesn't know anything about Exchange, (or how to use Google or the MS-KB either!).
            Not that I'm advocating using Exchange mind you, I still think it sucks/blows majorly for a whole host of reasons, but the above sorts of statements are just painfully ignorant.

    4. Re:Contact them by totally+bogus+dude · · Score: 2, Informative

      Another poster did reply to this, but the explanation they gave was a little terse and probably meaningless to someone who doesn't actually use Exchange.

      We use Exchange at work, and there's basically two ways to forward mail to another user outside the domain. Firstly, if all you want to do is forward user@exchangedomain.com to user@gmail.com, you can create a contact which has the address user@exchangedomain.com in its list of email addresse (on the E-mail Addresses tab of the contact's properties in Active Directory Users and Computers). Then you set their real SMTP address to user@gmail.com in the Exchange General tab. With this setup, Exchange will accept mail for them using any of the addresses listed in the E-mail Addresses list, and forward it to user@gmail.com.

      The second way is if you want to forward email for a user's Active Directory account (i.e. a user object rather than a contact object). In this case, you go to the Exchange General tab, click on the Delivery Options button, and then select another user or contact to forward their mail to. This has to exist in the directory, so to forward it to an external address you still need to create a contact (as above).

      Yes, it's a little convoluted but it works fine. However, it's not really end-user accessible. You could of course set up an OU which users can create contacts in, and give them permission to modify their own forwarding options [altRecipient and deliverAndRedirect], and then make a nice pretty GUI around the whole process. It's probably not worth the hassle to most organisations (and likely there's commercial products which provide this functionality for those who need it).

    5. Re:Contact them by Jeffrey+Baker · · Score: 2, Funny

      Wow, that's a hell of a lot easier than echo joeblow@gmail.com > ~/.forward. I have seen the light! Exchange is glorious!

    6. Re:Contact them by Angostura · · Score: 2, Insightful

      The general rule is that any semi-complicated operation mediated through a GUI will appear complex when described textually, but may well be simple to actually carry out. Meanwhile any command line operation will be simple to write down, but often impossible for a neophyte to discover by themselves.

  2. yes and no by oohshiny · · Score: 4, Insightful

    Outsourcing mail makes sense, but outsourcing to a service that doesn't support POP or IMAP doesn't.

    Your university might want to consider outsourcing to Google Mail...

    1. Re:yes and no by Rinisari · · Score: 4, Insightful

      Utilize the school's student newspaper. Write a letter to the editor, if not a guest editorial. Most editors are cool and will let you write the editorial, as long as you keep it constructive and cite specific examples and sources while keeping it professional and logical. Another option is flyering the campus, but that's a little more difficult at a university of 20,000+ than a college of ~1,500.

    2. Re:yes and no by Sorthum · · Score: 4, Interesting

      I do work as a mail admin for a university.

      Our boss dismissed the idea of outsourcing to Google or anybody else based SOLELY upon the fact that they reserved the right to advertise in the future to our students. We don't view our students as a commodity to be sold, so that kinda killed the whole "outsource the email" idea.

  3. Uh, complain? by suso · · Score: 4, Insightful

    Don't waste your time asking about it on Slashdot. You should be writing to the president of your University and make him aware of your concerns. If they don't change, transfer to another college.

    1. Re:Uh, complain? by maynard · · Score: 4, Insightful

      Uhhh. Why should he bother changing university (and job) over IT email policy? Even if he doesn't like the email service, doesn't run Windows, and won't ever use it - why does that warrant transfer to a new school? Perhaps there are other compelling reasons why he might want to stay. For example, he has a girlfriend there; he has a good relationship with a certain professor who is willing to help his career path; he might lose transfer credits in the process; etc etc etc.

      Your suggestion seems a tad excessive, IMO.

    2. Re:Uh, complain? by gnud · · Score: 5, Insightful

      Guys, why is every Ask Slashdot item answered with "dont waste your time on slashdot, instead go bug $some_seemingly_appropriate_person". If that is you attitude, just dont read any "Ask Slashdot" threads. Perhaps he just wants ammunition for his blazing letter to the university board =)

    3. Re:Uh, complain? by modecx · · Score: 3, Insightful

      Uhhh. Why should he bother changing university (and job) over IT email policy? Even if he doesn't like the email service, doesn't run Windows, and won't ever use it - why does that warrant transfer to a new school?

      I would probably think about it if I were in this position, and weren't especially attached to that school, and here's why: an action as poorly thought out as this one is surely not the only silly thing the school has done or will do in the near future. In other words, stupidity is almost positively endemic to the culture of the university, and only it's going to get worse before it gets better... The only way it's going to get better is if customers (students) vote with their money.

      Plus, I just wouldn't want my professional reputation to be tied to a university with a habit of making idiotic moves like this, most especially if I were attending for some technology related degree.

      --
      Constitutional rights may be respected, repealed, or modified; but they must never be ignored.
    4. Re:Uh, complain? by aardvarkjoe · · Score: 2, Insightful

      In other words, stupidity is almost positively endemic to the culture of the university...
      Stupidity is positively endemic to the culture of any university.
      --

      How can we continue to believe in a just universe and freedom to eat crackers if we have no ale?
    5. Re:Uh, complain? by Tyrven · · Score: 2

      IAWTC. Also, the proposal of changing universities because of an email policy is ridiculous. That's like telling people who think the United States Postal Service to move outside the United States. If we were all to hold our life to such idealistic standards, we'd have nowhere to go.

    6. Re:Uh, complain? by WingedEarth · · Score: 2, Interesting

      Actually, we should hold ourselves to idealistic standards, but shouldn't run away from our problems. Fight the University! Confront the administration and campaign to make the University a better place. What a world we'd have if people actually demonstrated this sort of loyalty to their communities, rather than just moving somewhere that already suited them.

    7. Re:Uh, complain? by Heir+Of+The+Mess · · Score: 2, Funny

      You can't be serious. Goddam, people have it so good these days. When I was at uni all our e-mail was on a VMS system and I had to actually go onto the campus site and access it through a VT100 terminal. If I wanted to read my e-mail at home I had take it home on paper after printing it out on a dot matrix line printer that normally had about 2 days worth of jobs queued up ahead of me. With this kind of thing we just put up and shut up. You can't let trivial things make big decisions for you.

      Now maybe if they didn't sell my favorite beer in the university bar at breakfast then I might have considered trying to change.

      --
      Australian running a company that does C# / C++ / Java / SQL / Python / Mathematica
    8. Re:Uh, complain? by dal20402 · · Score: 2, Insightful

      Speaking as one of those "average students"...

      1. Webmail, of any sort (including gmail), is annoying to use. No matter how sophisticated your javascript/AJAX tricks are, you can't make a webmail interface as sensible or responsive as that of an ordinary desktop mail client.

      2. Most of us have university and non-university accounts. If we use webmail, we either have to forward messages from one account to the other (exactly what the OP is complaining he can't do with his harebrained Windows Live setup), or have to check more than one unresponsive, badly designed webmail site, instead of simply looking at all our messages in one desktop email client.

      3. Desktop email clients tend to have much larger feature sets than webmail interfaces.

      I was recently affected by my school's switch to "MyMail." In theory, the system supports IMAP, but in practice, the IMAP facility is slow and unreliable. Thankfully, the system does allow us to forward email, so my university email goes to my account at fastmail.fm (who are the world's most kick-ass IMAP provider).

      IMAP is also much to be preferred over POP. All of us will have to check email from multiple machines at some point (some poster said something about Mom's house at Christmas...) By handling everything on the server side, IMAP makes it possible to look at the same directory structure on the server and in your desktop email client, or to have desktop email clients set up on multiple machines (i.e. my laptop and my big studio rig).

  4. Which university? by DoofusOfDeath · · Score: 2, Insightful

    Which university?

    1. Re:Which university? by ill_conditioned · · Score: 3, Informative

      He is talking about the University of Idaho most likely. They are currently migrating students to live, and this same discussion just came up in our LUG discussion group just the other day. Students who oppose the change have been quick to blame the university ITS department, when really this is a product of their student government (ASUI) and the state's yearly budget cuts to the University.

    2. Re:Which university? by aardvarkjoe · · Score: 2, Informative

      Students who oppose the change have been quick to blame the university ITS department, when really this is a product of their student government (ASUI) and the state's yearly budget cuts to the University.
      Well, it certainly is the fault of the IT department that students aren't allowed to either forward their e-mail, or specify an address of their choice for official university communication. Neither one of those cost anything, and would solve these problems.
      --

      How can we continue to believe in a just universe and freedom to eat crackers if we have no ale?
    3. Re:Which university? by coleridge78 · · Score: 2, Insightful

      All of your replies make it obvious that you have no idea how a University (or probably any organization of over ten members) functions. No offense. You may be a frustrated student, which I can understand. I sounded similar once upon a time. Here's the deal: the IT department is *exceedingly* unlikely to be the source of the "can't forward email" policy. I work for one of the five largest Universities in the States. I can tell you that nothing like that would ever come from the IT department. Ever. It would come from people like a VP or Provost who oversees the admissions and/or fundraising process. Why? They want to be able to conduct all business, from admissions/housing/financial aid when you come in, to begging you to become a contributor when you leave, as cheaply as possible. This means e-mail and it means forcing you to use theirs so that you can't say, "oh, Hotmail must've eaten it!" or "You sent it to the wrong address!" You have one address, and you are responsible for it, period. It comes from way over the IT people's heads, and they may even hate it.

    4. Re:Which university? by arth1 · · Score: 2, Insightful

      Not many colleges or universities have particularly low quotas anymore, and exceptionally few bounce mail when you hit such a quota.


      Any quota is a particularly low quota. If one is set at all, it's with the expectation that it will be hit -- why else set it?

      As for bouncing (or worse), that depends on whether the quota is hard or soft, and whether it is set at system level or application level. If on the latter, yes, a system can still accept e-mail, but if the former, the MTA has no other recourse than to bounce. And even if the former, it's worse than worthless unless the user also has the means to export the emails somewhere else.

      As a system administrator, I have no way to know whether the 10 GB a certain person received overnight is all important or not. It could very well be. The worth of the data is their domain, not mine. What I can do is make it easy for them to move the data offsite, and recommend that they do so, and also make alternative methods of transfer available. Other than that, add disk space as necessary, and keep the data available to those with the insight to judge its value - the users. Imposing a limit isn't something I can do effectively, as I can't and shouldn't judge whether cousin Anna's pictures from last year are of more value than the thesis material expected to come in by e-mail tomorrow. By enforcing a quota, I make that choice.

  5. POP access by Reason58 · · Score: 5, Informative

    A quick google brought this up on the first page of results.

    1. Re:POP access by elysian1 · · Score: 4, Informative

      I've been using Thunderbird and the WebMail add-on for months now with my Live Mail account. Just download the WebMail extension and the Hotmail extension here: http://webmail.mozdev.org/installation.html After you have it installed it, go here for how to set up webmail: http://webmail.mozdev.org/setup.html Then, to make it work with Live Mail, go to Thunderbird's Add-ons menu and click the options button for Hotmail. You might need to add a new domain (probably your school's domain). Then go to the accounts tab and select Hotmail Website (BETA) mode for the new domain you've created. That should do it.

  6. Ludicrous, idiotic, stupid, corrupt by SpaceLifeForm · · Score: 3, Insightful

    Well, those are my immediate thoughts.

    When word gets out what University is comtemplating
    this, well, I would not want to be associated with
    the decision.

    --
    You are being MICROattacked, from various angles, in a SOFT manner.
  7. No POP service? by HomelessInLaJolla · · Score: 3, Interesting

    One could write a shell script to negotiate the HTTP transactions with wget and pipe the resulting pages through a series of filters to strip away the page cruft (ads, navbars, menus, etc.) and the HTML tags and leave only the message text which could be inserted into standard system /var/mail files. After the shell script was sufficiently defined one could use the source code of wget, the source code of HTML libs, the source code of a mail daemon, and a little innovative C glue and write a formal local Windows Live Mail retrieval tool. Once the custom tool achieves any sort of popularity, though, then MS will begin to change the page formats subtly to confound the stripping filters. Then it'll be another radar race.

    Why can't they just offer POP service to those who want it?

    --
    the NPG electrode was replaced with carbon blac
    1. Re:No POP service? by wile_e8 · · Score: 5, Insightful

      Why can't they just offer POP service to those who want it?

      Because then you could use non-Microsoft products to access your mail.

  8. My experience as a student and campus IT admin. by jerbenn · · Score: 5, Insightful

    I work at a mid-size university and we outsource student email services to a state run provider. From my experience as both an IT admin and a student, I find that most student's don't use their campus provided email anyway......rather resorting to using their own personal accounts with hotmail, google, etc... The wise thing to do in my opinion is provide some sort of email service (outsourced is fine) for the small percent of students who actually use it, and allow student's to submit their own email addresses to the campus database.......which would then get loaded into the 'official' campus address book for use by faculty and other students.......

    1. Re:My experience as a student and campus IT admin. by Anonymous Coward · · Score: 2, Interesting

      The disadvantage of having official registered student e-mail addresses among many different domains/providers is that you have really no assurance that each message will get to the right person. Yes, you can verify that an official campus message left whatever server it's hosted on, but you can't verify that someone at another provider ever actually had the message delivered to their account.

      I don't understand the problem with having a universal campus-hosed e-mail service. They have servers accessible to the outside world, so why not throw in an e-mail server? If you make it simple (ie: SquirrelMail seems to be a popular campus e-mail hosting app, probably cause of it's cost and simplicity), I wouldn't think size would be an issue, as long as you set the proper quotas per e-mail/user.

      Having e-mail server admin duties has shown me many times more issues, concerning mail from provider to provider, can arise than I ever knew. Heck, I've seen e-mail message >100k be thrown back and have our domain blacklisted from their servers because it was considered "spam with an attachment." IIRC, the message was a summary of a recent event we hosted and the attachment was a photo of the guest we had.

  9. Please check out Thunderbird by Anonymous Coward · · Score: 4, Informative

    I have used Thunderbird against the hotmail client of Windows Live Mail. Thunderbird has a webmail addon, that supports hotmail and the Live Mail beta. I haven't tried it on non-Windows machines, but I see no reason it shouldn't work.

    Good luck.

  10. You have my sympathy by dan+dan+the+dna+man · · Score: 2, Insightful

    I work at a University where Exchange dominates proceedings, like many other institutions. Watching staff and students stampede away from it when they realise there is an IMAP alternative when they are told about it (fine yes Exchange supports IMAP but the Uni's implementation does not) is quite heartening.

    If they tried this at my institution there would be riots quite frankly - does everyone in your CS department run Windows? Even in the Biology departments not everyone runs Windows! I certainly couldn't accept this kind of situation occurring for staff, so I wouldn't therefore accept it occurring for students. In a world where the concept of choice is so readily bandied about as being 'a good thing' this is a retrograde step, regardless of who the vendor is.

    Of course many of the students and staff already forward their email en masse to Gmail and either store it/deal with it there..

    --
    I don't read your sig, why do you read mine?
  11. Sounds Dubious by moehoward · · Score: 5, Interesting


    I am skeptical of your question/issue. I strongly suggest that you post a link to your institution's new policy. Or, post the policy here yourself. Your description is so "worst-case-scenario", that I have too many doubts. University's are not completely stupid and you have framed this as a "dumb-big-institution" gripe. I mean, your question is framed so that there is no possible answer. It seems to be a setup for a bunch of anti-MS posts and "what's-a-poor-student-to-do" grandstanding.

    Also, if what you say is true then you can always get a free (as in beer) bot that will provide any auto-forward capabilities that Windows Live may not (or may) provide.

    --
    "If you want to improve, be content to be thought foolish and stupid." - Epictetus
    1. Re:Sounds Dubious by Saeculorum · · Score: 4, Informative

      One such institution that has conducted such a change is the University of Idaho. The information is available here. The ITS department has further clarified that they aren't even going to support Windows Live Mail Desktop (which is also in beta).

  12. I wish they would outsource! by Attacked+by+Snakes · · Score: 2, Informative

    I'm at a university in DC and they are also talking about outsourcing student's mail either to Yahoo or Google. They're starting the trials soon and there are a number of good reasons for it. Currently students are limited to 250 MB of mail which can be a problem when you're sending papers back and forth to your group paper. Also, they are currently using Lotus Notes webmail and it's horrible to use on the web, regularly failing and being generally backward in its use. Webmail clients like the new Yahoo client would be a fantastic improvement from what we have now.

    Reason for the university to do it. I've talked with the folks running this and there are a bunch. 1) It's much cheaper to outsource your email than to run your own servers. 2) Re-purposing email servers to all those new services that you'd love to offer...like perhaps a library of recordings of lectures. 3) Long term relationships - While current student's email would be ad-free, the university could allow people to keep their school email accounts forever as long as they went ad-supported after graduation. That has a lot of benefits for the school community and may help them improve donations.

    Personally I'm going to see if I can get in on the trial of this. I'd love to keep my email address from the university for a while, especially while I'm looking for a job after I graduate.

  13. Outsource to Microsoft?!? by cazbar · · Score: 2, Insightful

    If I were in a position of authority over a University network, would I outsource the email? Absolutely.

    Would I outsource it to Microsoft? Not a chance in hell.

    I'd find a company whose primary focus is email. That way I could expect some kind of service.

  14. Does Google support IMAP yet? by Anonymous Coward · · Score: 2, Interesting

    My University is switching to Google. One of my concerns is that I really like my desktop clients (alpine and thunderbird) and prefer IMAP. While gmail is an excellent web-client, I don't really use my gmail account that much, because it doesn't offer IMAP & POP is both "flaky" and limiting.

    Does google's hosted service offer IMAP? Or are there plans to in the near future?

    1. Re:Does Google support IMAP yet? by Anonymous Coward · · Score: 2, Informative

      Seems like my POP access can delete the e-mail just fine.

    2. Re:Does Google support IMAP yet? by ibbey · · Score: 3, Informative

      Gmail doesn't support IMAP, but they've supported POP for ages. You can happily use a gmail address & never set foot on their website after you set up your account.

    3. Re:Does Google support IMAP yet? by pato101 · · Score: 2, Informative

      Sure. Let me add that you can forward mail to a given address or select if POP retrieval deletes messages at the server or not.
      IMAP would make sense, though, since you could access to the gmail account with your favorite client. Nevertheless, since gmail does not use folders (uses labels) I guess they do not offer IMAP because of that lack (heh, they say it is a feature :-P and probably is because their automagic organization of the mail threads )

  15. Re:Boo Hoo by jcr · · Score: 4, Funny

    Thanks for that enlightening perspective, Mr. Ballmer.

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  16. What are the specific requirements? by khasim · · Score: 5, Insightful

    As with any project, you have to determine the specific requirements before you can even THINK of looking at vendors.

    #1. Must support pop3 - will test using clients X, Y & Z.

    #2. Must support imap - will test using clients X, Y & Z.

    #3. Must support 1 & 2 with encryption - will test using clients X, Y & Z.

    etc.

    It is the requirements that make or break projects. Determine the requirements and how you'll be testing to see if those requirements will be met and THEN you can start looking at which vendors can meet those requirements (and testing to see that they actually DO meet them).

  17. Re:Do they supply free Windows? by praseodym · · Score: 2, Informative

    It doesn't force him to use Windows, there's webmail for that. But the only desktop email client (Live Mail Desktop) works only on Windows.

  18. State university; needs of professors by davidwr · · Score: 5, Interesting
    If it is a state-run university you may be able to slow the process down by using public pressure or lobbying. Write your state lawmakers. Cite issues like "unfairly giving one company the upper hand at the expense of others" and "forcing students to view ads as a course requirement" etc. If you are lucky, you may find their actions violate state law, although I doubt that's the case.

    Talk to professors. Some of them may be running projects which require that certain information never leave the school campus except over secure channels. Or they simply might not want to send certain information anywhere within 1000 miles of Redmond. Find out who they are and have them lobby to change the requirement.

    Also find professors and students who are anti-monopoly and anti-forced-advertisements. There should be plenty of them in the School of Liberal Arts. Get them to lobby also.

    Given that the decision has already been made, it's probably too late for you. I hope these suggestions help others whose schools are considering outsourcing functions to unrelated entities.

    When it comes to educational IT outsourcing of just about anything other than consumer software, I recommend:
    • Have a contingency plan if the outsourcing arrangement doesn't work out or the outsourcing partner quits or folds
    • Buy a white-label solution, with the University's brand on it and no paid advertising unless each ad is university-approved, and no paid ads in IT environments students or employees are required to use. Instead of "GMail," it's "MyUMail."
    • In ad-free areas, only a discreet mention of who the vendor actually is
    • All university data is segregated from the vendor's other customer's data
    • All sensitive data is encrypted to/from the campus or to/from the campus-affiliated person's computer
    • Only certain vendor employees are allowed access to the data, and then only as needed to do their jobs
    • Take extra precautions with information related to identity, grades, payroll, class schedule, and other potentially sensitive information. If email and file-storage is outsourced, be aware that employees and students may put others' sensitive information on that space as part of their jobs or classwork. This data needs to be protected as it would be if the data and its backups were controlled by the University.
    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  19. Vendor-neutrality by frisket · · Score: 5, Interesting
    Any institution which forces users to buy one specific platform just in order to read mail has its head so far up its ass that it might just as well climb up in after it and disappear.

    Even in my own institution, which is slavishly Microsoft-dominated, both student email and faculty/staff email are accessible from any platform. Not necessarily optimally -- OWA is probably the suckiest email interface ever devised -- but no-one is placed in the position of not being able to read college email just because they happen to use a Mac, or a Sun, or a Linux box.

    It's an education/training problem: most Windows users are only very dimly aware that anything else exists: they may have heard of Apple Macs but probably not of Linux. They've certainly never seen or used anything except Windows, and are thus completely baffled and uncomprehending at the concept of someone who is not a Windows user.

    When that species of ignorance exists at decision-making level, you will get people making unwise decisions because they are simply unaware that any problem exists. If they are already that badly brainwashed, then recommendations for alternative action from lower down the food chain will have no effect, because they lack the cognitive hooks on which further information can hang.

  20. Sounds complicated by Mateo_LeFou · · Score: 5, Funny

    Isn't it easier just to have university policy say "This university best viewed using Internet Explorer"? It could also say "c'mon, everyone uses windows, what are you a communist?"

    --
    My turnips listen for the soft cry of your love
    1. Re:Sounds complicated by TeknoHog · · Score: 2, Insightful

      "c'mon, everyone uses windows, what are you a communist?"

      It's funny that Americans say 'communism' when they refer to a centrally planned economy in a totalitarian government. Of course, there's nothing centrally planned or totalitarian about everyone using Windows.

      --
      Escher was the first MC and Giger invented the HR department.
  21. Get what you pay for -- free email hosting from MS by green+pizza · · Score: 4, Informative

    My former university moved all 20,000+ student email accounts to Windows Live Mail as well. The reason? Microsoft offered *free* email and web hosting. Everything from the hosting to the migration to advertising the "great new features" of Windows Live Mail across campus were done at Microsoft's expense. There were lots of complaints, but in the end our IT department was able to free up resources (both servers and employees) thanks to Microsoft's new found generosity. How long this will continue, and how long it will remain free, is yet to be seen. For now it seems to be well supported by MS ads and the whole MS Live marketing campaign.

  22. Re:Here's a suggestion by MilesNaismith · · Score: 2, Interesting

    I let a guy like you, follow me around for a day, that changed his mind. From new services that maybe YOU don't see but some other department does, to visible ones like Podcast servers, to just generally maintaining and updating the mountain of existing services, it can be quite a job in a DataCenter. You have 70,000 customers, all of them want better security, none of them want you to change ANYTHING about how they do their job because by God they've been using Telnet and FTP for 20 years.... Nobody will let you work on anything during the day so you have to schedule maintenance cycles during nights and weekends. You can't just "try something out", an extensive test procedure has to be followed for everything. Documentation must be maintained. Cross-training coworkers. At the end of the day I offered to let him answer my pager which goes over 3 or 4 times every night for something, he declined. Walk a mile in another man's shoes first.

  23. that's not outsourcing by oohshiny · · Score: 4, Insightful

    Google and Microsoft will advertise if you don't pay them, as well they should. Getting a free service from a company isn't "outsourcing".

    Outsourcing means you pay market rates for the service. Then, your students won't be subjected to advertising.

    (As an aside, the ads are easy to kill.)

  24. Re:Get what you pay for -- free email hosting from by bendodge · · Score: 2, Informative

    Gmail Gmail Gmail
    Free, huge storage, POP3, all kinds of rules you can make, excellent SPAM filtering (way better than MSN), and Google has another service that offers free web hosting.

    A new feature being gradually implemented (I think be seniority) is the ability to check other POP3 accounts from Gmail. Gmail also has the best AJAX interface in existence, IMHO.

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  25. Re:Get what you pay for -- free email hosting from by MsGeek · · Score: 2, Informative

    Woodbury University migrated its student accounts to Gmail. Very happy about it. Nice to apply Gmail's industrial-strength, nearly infallable Spam filters to my account.

    Who needs freaking MS and their "Live*" crap? Apparently not the IT department, whose natural instinct would have been to pile on more MS junk but they went the Gmail route because whatever solution they picked would have had to work on the Macs at WU too.

    The Googleplex has made recent decisions I would have to categorize as "evil." However, I cannot argue with the fact that their stuff just WORKS, period. I for one welcome our Googleplex overlords. However I wish they'd grow more of a spine in dealing with Big Media. :P

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  26. Re:Get what you pay for -- free email hosting from by Silas+is+back · · Score: 2, Funny

    Not only does Google get to store your e-mails, all the slashdot ads (by Google) are mapped with the gmail account, all your searches are mapped with the gmail account etc etc. Essentially, google gets to store which sites you go to, what searches you do and so on. Great! I hope Google uses my data to one day provide me free links to porn I might really like! What a service!
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