Microsoft Sued Over Vista Marketing
daviddennis writes "According to the Seattle Post-Intelligencer, a lawsuit alleges that Microsoft engaged in deceptive practices by letting PC makers promote hardware as 'Windows Vista Capable' even though they knew it could not run most of Vista's widely-promoted features. Microsoft responds by saying that the differences have been promoted with one of the most extensive marketing pushes in company history. 'In sum, Microsoft engaged in bait and switch -- assuring consumers they were purchasing Vista Capable machines when, in fact, they could obtain only a stripped-down operating system lacking the functionality and features that Microsoft advertised as Vista ... As a result, the suit said, people were buying machines that couldn't run the real Vista.'"
1 GB ram is the minimum for a responsive experience with windows .. especially with the required anti-virus running.
The should start off at 1GB. PC makers lose credibility selling systems with less than that because the experience is going to suck.
Vista Home Basic includes the "core experience," which means Microsoft admits that the rest is useless window dressing.
Hey... which version comes without the DRM feature?
Gamingmuseum.com: Give your 3D accelerator a rest.
The fact is that the vast majority of users don't need a hog like Vista for anything they don't already use XP for, making an incentive to upgrade almost nonexistent aside from having the latest Shiny New Thing(tm). Making Vista seem more attractive would be the only way to get grandma to pay $500 just to be able to send the same emails at the same speed.
I think that Microsoft is being wrongly sued in this, and I bet the suit will be thrown out quickly enough.
Basically, what it seems to be is a consumer thought that "Windows Vista Capable" meant that the computer would be able to do all the pretty things that Microsoft portrayed in ads.
To me, this is a little bit like suing because even after buying a bag of chocolate chips, you couldn't make cookies that look as nice as the ones on the package. Or even, for that matter, that even after buying an SUV, you are not suddenly scaling mountains in the wilderness.
I don't think that Microsoft was concealing anything. They were advertising a product with its niftiest features, but I think that about 15 minutes of research would have let someone know that they couldn't use the Aero interface. Microsoft used marketing and advertising to make their product look the best, that isn't the same as cheating someone.
Hopefully I didn't put any [] around my words.
That's what happens when you market stripped down versions and feature full versions at the same time. It's like being promised a BMW and getting a Honda instead. Most average users don't understand all these differences and the sales person happily told them "Vista will run on it" to make a sale.
Microsoft may or may not win this one but regardless, the damage is done as far as end users are concerned.
Can everyone please just stop suing everyone?
I am so sick of lawyers.
I'm a big tall mofo.
Look, I hate Windows.
...but the core of an OS is NOT the graphical fluff. They didn't mislead the customers with the "Vista Capable" stickers, the machine IS. If you applied this standard to -any- software it would be in trouble. Take games, for example. "Runs best on ATI"? "System Requirements"? If I ran most FPS games with the bare minimum, my gaming experience with them would be, say, about the same as the users buying stripped down PCs to run Vista. You don't buy a cheap 4-banger and expect a race car, and although the cheaper car can go 70mph, it's not going to feel as nice as a Ferrari doing the same thing.
I run Linux exclusively and in general throw punches at Microsoft when they're valid.....
A recently helped my girlfriends uncle buy a new laptop since he's on the road a lot. We went the normal consumer route and went around town looking for the best deal. As a big Toshiba fan I kept my eye on those. To my surprise everywhere we went offered ONLY vista installed. Problem being when we took the machine home and booted, the machine is dead slow. It's a 2ghz machine with 1gig memory. (Not bad I run my own desktop with less, though I run linux) Just to boot this thing takes 5-10 minutes, and the user experience just blows. I dont blame Toshiba as I've seen and used many of their laptops and never had a problem. Just wish they would let you have XP instead of Vista if you wanted.
There is another aspect that the lawsuit is most likely going to cover and that is the crippling DRM built into the system. You have people buying supposed HD-ready machines with HD-DVD players and a nice big screen HD Screen and they plug it all up, put in a HD-DVD and...lookie..nothing. If I were to buy a big "Vista Ready" system that one of its main features is to play HD content, and then I find that Vista won't allow it, I would sue too.
I'm all for making Microsoft follow the rules, but at what point does this cross the line from "buyer beware" to "deceptive advertising"?
Car analogy time!
Car companies use phrases like "starting at $22,900" all the time in their commercials, when we know damn well that if you want power windows, A/C, a CD player, and a decent sized engine, you will be paying significantly more than that price. The "starting at" price is always the most basic model. I don't see any difference between this and advertising "Windows Vista Capable" and only being able to run basic version of Windows Vista. The computer is, in fact, capable of running Windows Vista.
"But wait!" TFA exclaims. "It can't run ALL of Vista, at least not all the features that Microsoft advertised as being in Vista!"
So? That same car commercial has the car making hairpin mountain pass turns at 65 miles an hour, probably with custom tires, a beefy engine, and a specially trained driver. Do those things come with the $22,900 car? Certainly not. Why then are these same people not filing suits about the Ford Edge not being able to climb buildings and park on walls?
I can't see this suit going anywhere. There is a fine line between letting a company advertise their products and forcing them to tell everyone how shitty their stuff is, and this suit crosses it.
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All the Linux evangelizers who boast about how low the specs are to run a system on Linux. But then if you want something like, say, any kind of serious DB pushing (SQL), or number crunching suddenly the specs go up?
Advertising is all about making the most out of the least. If a version of Vista will run on a system, no matter how stripped down, then you get to call it Vista capable.
By the same point I am , to the best of my knowledge, marathon capable.
My car is baja rally capable.
My weenie dog is "burglar killing" capable. (Although the burglar in question would probably have to lay down very still, and rub meat juice on his neck or something)
Mildly deceptive? probably. Lawsuit worthy? no.
I'm a fiscal conservative, it's a pity we don't have a political party anymore
This suit is silly and will probably be thrown out. The best result I can hope for is that hopefully in the future a few of the people bitten by this will be a bit more wary of marketing promises in general and Microsoft in particular.
25% Funny, 25% Insightful, 25% Informative, 25% Troll
What kind of new (or 1 year old) computer can't run all Vista features? For fuck's sake, Aero works fine on Intel GMA graphics chips! 512 megs of RAM will also be enough for most day to day tasks like office work or web browsing. And they don't even make processors as slow as the one I ran Vista on (with all features), a 2.6 @ 2.8 Ghz Northwood P4.
So... if the plaintiffs claim that the computers were advertised as being able to run Vista with all features, then I'm 99.99% sure the computer can run Vista with all features enabled and they're full of it. If, on the other hand, they claim that by "Vista capable" the ad meant that the computer will come with the highest, fully featured version of Vista, then they fail at comprehension and should STFU.
The glass GUI is the least crucial part of Vista, just as it's irrelevant to the ability to operate the system and get things done if I remove Beryl and swap Metacity back in as my window mangler on Ubuntu.
If the little stickers had said "Vista 100% Eye Candy Ready" then you would have a point, but you don't, because they said "vista ready", and that's just one feature of Vista, and frankly it's the least important one. Not that there are ANY features of Vista which would compel me to upgrade.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
Most games list both recommended and minimum specs. The minimum specs are the ones you're complaining about, and you can compare the "Vista Capable" stickers to minimum. It's generally a given that the recommended specs are the ones you can expect a reasonable play experience from. Unless there are any "Vista Recommended" stickers, your comparison seems pointless.
vista's new caching technologies are significant and vista is the first release of NT to integrate ipv6 and ipv4 into the same stack, which enables them to provide ipv6 management through the same interface used by ipv4. There are also numerous security improvements over XP, even if the UAC feature is complete bullshit the others are still useful (like the stack protection etc.)
Are the new features in vista, not counting the 3d interface, worth upgrading for? I'd say no. But to claim that the eye candy is the only new and valuable feature in vista is a specious argument at best.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
"Go for Linux, it runs on a 386 w/4mb RAM" ... and they show you Gnome or KDE running OpenOffice.
Give it a rest. M$ is playing semantic word games with the words "Vista" and "Aero", not to mention crippling their software in various ways, in a deliberate attempt to deceive the consumer. Showing one thing and giving another. False advertising in other words.
They have along history of doing similar things. One reason they're disliked. This time they've been called on it. We'll see what the court says but at a bare minimum they should get their wrist slapped.
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Astroturfing "marketers" are liars, fraudulently misrepresenting company propaganda as objective third party opinion.
I am pretty sure that Vista's virtual memory system would not page the cached memory and just overwrite it instead of trying to save it, which would totally negate the entire point of this optimization.