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Job Cuts For Dell, Motorola, and Circuit City

maeveth writes "Talk about not a good time to be working in the tech sector. Layoffs all over the industry have been announced, in a variety of different areas. Last week Dell announced they were partnering with Wal-Mart; this week they are planning a ten-percent reduction in their global workforce. Motorola was already going to cut some 3500 jobs by the end of June; they're now adding another 4000 pink slips to that number (and hoping that next month's RAZR2 launch will boost profits). To top it all off Circuit City is acting in a decidedly schizophrenic manner. The are going to axe about 850 employees, on top of the 70 stores they closed last month ... while also planning to open 165 new stores."

43 of 195 comments (clear)

  1. Dell, Motorola, Circuit City by The+Clockwork+Troll · · Score: 5, Funny

    One of these things is not like the others.

    --

    There are no karma whores, only moderation johns
    1. Re:Dell, Motorola, Circuit City by aichpvee · · Score: 2, Funny

      No, I'm pretty sure they all suck.

      --
      The Farewell Tour II
    2. Re:Dell, Motorola, Circuit City by Anonymous Coward · · Score: 2, Insightful

      Quite a few ways...

      Circuit City and Dell are retailers. Moto is not.

      Dell and Motorola make products, circuit city just sells them.

      Dell and Circuit City are hated by portions of the population.

      Circuit City treats their employees worse than anyone else in the United States and should die a horrible death. My mother worked in HR there for a bit... did I mention she has no degree?

    3. Re:Dell, Motorola, Circuit City by richdun · · Score: 2, Interesting

      Well, Dell and Motorola are (at least in theory) product development, while Circuit City is (again, in theory) consumer sales. Of course, one could argue that the real oddball here is that Dell is the only one beating expectations for (positive) earnings, and is still cutting jobs... Maybe a pre-emptive layoff, but you have to feel for those guys. Your company does well and STILL you get massive layoffs.

    4. Re:Dell, Motorola, Circuit City by WrongSizeGlass · · Score: 5, Funny

      did I mention she has no degree? No degree? Do you mean:
      * No degree of difficulty?
      * No college degree?
      * Registers zero on a thermometer?
      * Is not an angle?
      * Profit!
    5. Re:Dell, Motorola, Circuit City by bynary · · Score: 2, Insightful

      I consider Dell as much a part of the Tech sector as I do Kenmore or Whirlpool.

      --
      http://www.bynarystudio.com
    6. Re:Dell, Motorola, Circuit City by morgan_greywolf · · Score: 2, Insightful

      Right. Circuit City is a retailer. Their industry is the same as Wal*Mart, CompUSA, etc. They are not a 'tech' company anymore than RadioShack, Wal*Mart or Amazon.com.

      However, most of the jobs that are being cut in these companies are unskilled, low-paying jobs. Everywhere I look sysadmins, DBAs, network admins, developers and systems analysts are in high demand -- IOW, the higher-paying, higher-skilled jobs in the tech industry.

    7. Re:Dell, Motorola, Circuit City by radtea · · Score: 2, Insightful

      Your company does well and STILL you get massive layoffs.

      Yeah, this is how broken corporate America is. If your company does badly, lay people off to reduce costs (Motorola). If your company does well, lay people off to increase apparent productivity (Dell). And if you have a senior cadre of expensive workers who have built the foundation for your success over the years, lay them off (Circuit City).

      If you have a problem, we have a layoff.

      Take home message: no one should ever under any circumstances be loyal to any company beyond the exact penny of their last pay-cheque.

      --
      Blasphemy is a human right. Blasphemophobia kills.
    8. Re:Dell, Motorola, Circuit City by The+Clockwork+Troll · · Score: 2, Funny

      Also, they are three companies who have never been in my kitchen.

      --

      There are no karma whores, only moderation johns
    9. Re:Dell, Motorola, Circuit City by owlnation · · Score: 5, Funny

      My mother worked in HR there for a bit... did I mention she has no degree?

      Isn't that a prerequisite for HR?
      Yes, I think so, at least from my experience in coming into contact with people from HR depts.

      While I'm sure there are college courses that exist for HR related studies, I can't help thinking that this is a terrible waste of society's time. I mean let's face it, as a child no-one dreams of working in HR. As a kid about to leave school you'd only choose to go into HR if you had no imagination and wanted a job that was safe -- one you didn't have to care about, or think about. There is no point in HR being a degree based study, as there is no option for creative or original thought in the job, nor in the people who are so employed.

      If you work in HR, you will not only have no friends at work, people will actively go out of their way to hate you. All employees, at every level in the firm will hate you. At best, the operations directors will tolerate you because you are a necessary evil, but will still resent you as a cost centre.

      There's a high probability you will be female somewhere in the region of 30-50. You will most likely be grossly overweight. You will power-dress like it's 1985 every year. Your arrogance, insincerity, and ability to bold-face outright lie will attempt to overcompensate for your lack of imagination and intelligence.

      It's a personal view, but one I believe to be truthful. And I guess the reason why I would never work in a corporation again.
    10. Re:Dell, Motorola, Circuit City by angrykeyboarder · · Score: 2, Interesting

      I think it's probably a good bet that one could easily find more than a good handful of people that hate just about ANY company in the United States world.

      No offense, but doesn't that just make sense. I bet everyone hates at least one company. It's just common sense (not specifically that they hate a business, but just the fact that they would).

      If you don't hate Wal-Mart, you hate Target.

      That may be true, but I'm willing to bet that the numbers of people who "hate" Target are a drop in the bucket compared to the other way around. Count me among the Wal-Mart haters. That in fact is why I just came to dislike Dell even more recently (despite the fact that they are now selling Linux boxes - albeit with next to no configuration options-).

      Perhaps the only company that is universally hated is Micro$loth. That, and I haven't really heard anything too negative about Apple, so they're probably hated less,... but I'm sure you can find SOMEBODY that hates 'em!

      1. I don't love or hate Microsoft. And I'm getting tired of my fellow Linux fanboys wasting their energy on "hating" them rather than using that energy to promote Linux. But that's a topic for another thread....

      2. I've heard of plenty who hate Apple. Can you say iPod and DRM? :)

      Circuit City was actually a whole lot better than Best Buy up to a point. Right about the time when they sided with the RI MAFIAA and tried to shove DivX down our throats!


      As long as I ignored the fact that their employees didn't know squat about what they were selling (which has been - for the most part- true of both companies), I just preferred the atmosphere and layout in Best Buy stores. I almost never shopped at Circuit City and now I'd not set foot in one of their stores if they were giving stuff (I wanted) away.
      --
      Scott

      ©20014 angrykeyboarder & Elmer Fudd. All Wights Wesewved
    11. Re:Dell, Motorola, Circuit City by jadin · · Score: 2, Insightful

      Maybe this quote from the article would make more sense :

      "By now, it is accepted wisdom that Wal-Mart makes the companies it does business with more efficient and focused, leaner and faster. Wal-Mart itself is known for continuous improvement in its ability to handle, move, and track merchandise. It expects the same of its suppliers. But the ability to operate at peak efficiency only gets you in the door at Wal-Mart. Then the real demands start. The public image Wal-Mart projects may be as cheery as its yellow smiley-face mascot, but there is nothing genial about the process by which Wal-Mart gets its suppliers to provide tires and contact lenses, guns and underarm deodorant at every day low prices. Wal-Mart is legendary for forcing its suppliers to redesign everything from their packaging to their computer systems. It is also legendary for quite straightforwardly telling them what it will pay for their goods."

    12. Re:Dell, Motorola, Circuit City by Bigbutt · · Score: 2, Informative

      Then why all the cuts at IBM? 3,700 sysadmins in exchange for 19,000 Indians. 52,000 Indians hired since 2003.

      [John]

      --
      Shit better not happen!
  2. This'd be a feature of printing money. by Colin+Smith · · Score: 2, Informative

    printing presses -> inflation -> interest rates -> bad times.

    HTH.

    --
    Deleted
    1. Re:This'd be a feature of printing money. by megaditto · · Score: 5, Insightful

      Bad times? What are you smoking.

      Here is today's article from NY Times Dell Reports Better-Than-Expected Profit http://www.nytimes.com/2007/06/01/technology/01del l.html

      The reason these people are laid off is because the companies want even more profits, not because they are losing money during "bad times."

      --
      Obama likes poor people so much, he wants to make more of them.
    2. Re:This'd be a feature of printing money. by Vancorps · · Score: 3, Informative

      Except that the only reason inflation is down is because people aren't being paid more to purchase all the goods that have gone up in price. I'd call that bad times for a lot of people. Fortunately I'm still due my raise, woohoo for no inflation!

    3. Re:This'd be a feature of printing money. by metlin · · Score: 2, Interesting

      Here is the way it works - companies alternate between the red and the green, and when they are in the green (actual, good performance), they want to keep the investor confidence in the high.

      Now, based on how they perform, the market they may mark them as Buy, Sell or Hold. If a company's deep in the red zone, it gets marked Buy. But if a company goes from red to green, it tends to get marked as Sell. Usually, if enough investors dump the stocks (making a profit while they can etc), then the stock price tends to go down.

      So, companies want to stay in the green zone for as long as possible to avoid this from happening. After all, how else could the management get rid of all their stock options? So when they do have profits, they institute cost-cutting measures (e.g. hiring freeze, no travel, no corporate lunches, no company-sponsored lunches or dinner unless you're entertaining a client etc). After a while, they run out of this too, so they use the good old fashioned means of laying people off to stay in the green.

      At this point, the stocks jump way higher than ever before and this gives the management time to get rid of all those stock options and make some money.

      And once they are in the red again, they "realize" that their short-term goals have cost them in the long run and they go back into hiring folks and so on. After a while, these efforts will pay off and the company will be back in the green.

      Lather, rinse, repeat. Of course, not all companies do this, but most companies follow some of the same patterns. Which is why you see just as many lay-offs when the company is doing well as when the company is doing poorly.

      Besides, getting rid of people when you are doing well is less likely to hurt your stock price than when you are doing poorly. When you are doing poorly, analysts would predict that your layoffs are because you are the Titanic and are sinking. But when you are doing well, it is because you are rearranging the chairs on the Hindenburg (with due apologies to Stephen Colbert).

      Didn't you know?

    4. Re:This'd be a feature of printing money. by rleibman · · Score: 2, Informative

      Yeah, except inflation is down.

      Emhhh... please specify, that's only Core inflation, which doesn't take into account a huge amount of the economy. Core inflation is government's attempt at pretending that printing out bills is not inflationary. Core inflation does not take into account energy (I was paying $2.00 for gas not too long ago, now I'm paying $3.50...) My food bills are larger than they were a few years ago. I don't know if this measurement includes housing, but I've heard from others that the current housing "boom" is not a boom but actually taking steam off from the inflationary pressure of the 50 trillion in debt that our fiscally conservative government has borrowed.

    5. Re:This'd be a feature of printing money. by maxume · · Score: 2, Funny

      Lots of companies operate this way. Lots of others actually have good management.

      --
      Nerd rage is the funniest rage.
  3. the sky's not falling by softwaredoug · · Score: 5, Insightful

    Meanwhile, every tech place I know can't hire fast enough. The good candidates are getting soaked up by the market fast. Wasn't there a stat recently that computer people are in higher demand than during the tech boom? But maybe its just a localized phenomena where I live.

    1. Re:the sky's not falling by ushering05401 · · Score: 4, Insightful

      An old tech veteran I know made a good point. The industry does not need to be healthier for there to be more positions than back in the boom. We are just years down the line and the integration of technology into our society has continued apace... becoming more prevelant in everyday life... less visible and more taken for granted (except for when, say, your cell phone erases your car key).

      The industry is larger but not necessarily healthier, more profitable, or better-off in general.

      Regards.

  4. The articles don't say ... by WrongSizeGlass · · Score: 2, Insightful

    ... where the cuts will occur. Obviously the Circuit City cuts will be in the US, but what about Dell & Moto? Any bets that they are not in the call centers of India? The Dell article mentions employees in England & Ireland but doesn't say where the cuts will be.

    Nothing like making the employees pay for management's bad decisions.

  5. Schizofrenia? by hibiki_r · · Score: 4, Insightful

    What's so strange about closing 70 locations and opening 165? Anyone that has had anything to do with corporate retail planning can see that it can make perfect sense: The company wants to grow, so they add more stores, at the same time, some stores have been performing so badly that they think the location will never be profitable enough, so they are closed.

    The only surprising part is that we are talking about all that many stores at the same time: It either means that the former management was ignoring all the indicators, or that the new management has just gone overboard to make a point.

    Either way, it's something that seems perfectly healthy for a retail chain to do.

  6. Tech sector? by TimeTrav · · Score: 5, Insightful

    FTFA:

    "This time around, the company [Circuit City] axed roughly one manager from each of its 654 stores along with nearly 200 positions at its Richmond, VA headquarters."

    How does sacking a bunch of retail managers and back office support staff spell doom for tech sector employees? I understand that job cuts are bad things, but I don't think this one should be lumped in with the tech sector.

    --
    [sig]you really dont want the answers, trust me[/sig]
    1. Re:Tech sector? by ajanp · · Score: 2, Insightful
      Yeah, this seems like a bit of an exaggeration to somehow group job cuts from 3 companies and claim that it's a bad time to be working in the tech sector.

      1. We know that most of the Circuit City cuts are from management/unprofitable locations - the cuts (and the company tbh) seems like it has more to do with sales/retail sector than it does with the actual tech sector, not to mention the fact that they are opening 165 new stores in areas they hope will be more profitable.

      2. We don't really know what types of jobs are being cut at Motorola, but they're being done in response to primarily increased competition from Nokia and lagging sales.

      We are taking steps to ensure that, as these cost reductions are implemented, there will be no adverse impact on customer service and support, product quality and those research and development programs that are expected to contribute meaningfully to Motorola's revenues, profits and cash flow in 2008 and beyond

      Seems like the tech jobs working on R&D/customer support are actually pretty safe at the moment.

      3. Dell already said that the "scale of the cutbacks would vary across each region depending on current trading, and general business and legal considerations", so it's known that the job cuts will take place worldwide. They also said

      "In response, it has overhauled its management team and focused on improving technical support for customers and moving into fast-growing markets like China and Brazil" Seems like they will be laying off a lot of management and probably a lot of the more useless tech support folks abroad in favor or more experienced, and more knowledgeable tech/customer support. Either way, it's a far stretch to say that it's a bad time to be working in the tech sector just because three very loosely affiliated companies announce layoffs.
      --
      File Deletion is Murder.
    2. Re:Tech sector? by drinkypoo · · Score: 2

      Seems like the tech jobs working on R&D/customer support are actually pretty safe at the moment.

      Companies will also tell you to enjoy the upgrade they made to their support system right before sending you off to have your call answered in India. Do you believe everything you read?

      Maybe Motorola is laying off the people responsible for their old cellphone OS :)

      Same goes for the news from dell, too, who is currently being sued by the NY Attorney General for providing shit support while claiming to be the best. Whee!

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  7. This doesn't have much to do with the tech sector by Rix · · Score: 2, Interesting

    Circuit city and Dell are in the retail sector, and that article doesn't say who at Motorola is getting canned. It could be marketing for all we know.

  8. Schizo closings/openings. by ushering05401 · · Score: 5, Informative

    The submission suggests the decision to open new stores while closing others is weird... but it is not.

    BGI (Borders, Waldenbooks, Brentanos, Paperchse) announced they would be closing/spinning off all international operations a day before they announced the opening of several new international stores. The intertia behind the construction, planning, hiring, etc was too great to halt. Additionally, the purchasing departments negotiate deals based on volume and there was *years* of planning/analysis/spending that affected the entire chain and would need to be revisited if the stores did not open as planned.

    The damage to the company would have been greatly compounded if the new stores had not opened.

    Finally, while closing locations is common practice for companies that are in difficult times, it is not unusual to continue expanding in markets that show more promise than the failing ones that were cut. Shoring up existing markets does less to placate edgy shareholders than showing aggressive pursuit of new opportunities.

    Regards.

  9. Re:Not a good time for tech? by WrongSizeGlass · · Score: 3, Funny

    Slashdot posters are some of the dumbest people around. This guy must have his underwear pulled up around his waist. Now now ... just because I happen to enjoy a good snug fit to my tighty whities doesn't mean I'm stupid. That is accomplished by my head being up my ass. Which, just as a side note, is more difficult when my bun huggers are so tight they look painted on.
  10. Be Nice If... by Nom+du+Keyboard · · Score: 2
    this week they are planning a ten-percent reduction in their global workforce.

    Be nice if it was global, and not just USA.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  11. Circuit City != tech sector by Gadgit · · Score: 3, Insightful

    Perhaps someone can inform me how people getting laid off at Circuit City is any indicator of the status of the tech sector. Now I have never bought anything from a Circuit City but they weren't the most technically adept people I have ever talked to...just a bunch of dullards spouting numbers off of a tag and having no clue what they actually mean. I can see Motorola and Dell, but lumping Circuit City in there is just grasping for straws

  12. Sorry, this is to please Wall Street only by postbigbang · · Score: 4, Insightful

    During growth cycles in the stock markets, like the record-breaking S&P 500, it's very typical for companies to shed employees. It has nothing to do with Tech as an industry segment, has nothing to do with outsourcing, has nothing to do with EducationInAmericaToday, has nothing to do with anything but pleasing Wall Street. This allows stockholders to fatten up the stock price, lower DE ratios, and at the end of the day, inject new blood.

    Does it suck? Of course it does. Wall Street is a nasty bitch.

    --
    ---- Teach Peace. It's Cheaper Than War.
    1. Re:Sorry, this is to please Wall Street only by JasonB · · Score: 3, Interesting

      And to a certain degree, this is what is driving the private-equity-backed buyouts of publicly traded companies: take them private in order to remove the pressure from the quarterly roller coaster that is Wall Street. In doing so, you give companies the time and space to make long term plans and execute on them. By not having to please Wall Street on an ongoing basis, situations like these may happen a bit less often.

      -jason

    2. Re:Sorry, this is to please Wall Street only by postbigbang · · Score: 2

      Amen.

      It's a genuine madness that makes highly intelligent companies act like idiots for three weeks each quarter.

      There's a better way. We just haven't thought of it yet.

      --
      ---- Teach Peace. It's Cheaper Than War.
    3. Re:Sorry, this is to please Wall Street only by lawpoop · · Score: 3, Interesting

      There's a better way. We just haven't thought of it yet. Well, the simplest solution for our current system would be rules and regulations that require you to hold stocks for long periods of time, say months, or even a year or two, before you can sell. That would encourage investors to look at the long-term health and planning of a company, instead of short-term profit.
      --
      Computers are useless. They can only give you answers.
      -- Pablo Picasso
  13. Having worked at Circuit City in the past... by fiordhraoi · · Score: 5, Interesting
    I worked for Circuit City from about 2000-2002. It was interesting seeing the way things deteriorated.

    At first, it was a great part time job for a guy working his way through college. Commission based computer sales, and the commission was more than fair. Then around late 2000 there was a huge shift.

    First of all, our store's management staff was almost entirely changed no less than 9 times in 7 months. That's the store manager, assistant manager, and all the department managers. The only role that was relatively "safe" was the AV manager, who got demoted to a sales guy when they brought in someone else, then got promoted again after 3 guys went through that manager role.

    Commissions were first cut, then to compound the problem they started flooding the sales floor. Where you used to only have maybe 2 guys in a department during the day and 3-4 at night (depending on the time of year and the department), it became literally 5 during the day and 8 at night. No one was making money on commission anymore, we were just drawing the minimum hourly pay.

    Ironically, I think that last move is what really started the store's sales going downhill - no one wants to feel like there's 8 sharks circling for blood/a sale while they're looking at a printer or whatever. Even if the salespeople aren't trying to do so, with 8 of them in a small department, you can't really avoid that feeling.

    From one of our assistant managers, I heard that there was some huge politics going on in the regional level in the company. Exactly what, he didn't have details on, but most of the Northeast was going through similar issues (although our store was the worst example he heard of).

    Really, I think the problem is that Circuit City hasn't been aggressive enough in its adaptation to new marketplace conditions. It settled for "good enough" for too long, and lost it's momentum.

    Disclaimer: I don't hold anything against them, like I said, it was a nice place to work for a while. And at least their problems stemmed from poor organizational practices rather than a crappy attitude toward the consumer. Customer service was at least given more than lip service while I worked there. Granted, it's been 5 years, so things may have changed there too, I'm not sure.

  14. Schizo? by RickOfTheHillPeople · · Score: 4, Insightful

    "decidedly schizophrenic manner"

    Schizophrenia != Split Personality

  15. Tech Industry? by TheOldSchooler · · Score: 3, Insightful

    I don't know if I'd really consider working for Circuit City to be part of the "tech industry". More like retail sales.

  16. obligatory by pak9rabid · · Score: 4, Funny

    Dude! You're getting a pink slip.

  17. IT -- still doing better than Ford! by $criptah · · Score: 2, Funny

    Please see this article. According to Fortune, in some areas hiring in the tech sector has been increased by a substantial number. Companies are out on a hunt for college grads and overall the picture does not look bad at all. Of course, there is no such thing as job security, but I'd rather work in IT than for an American auto company. The glass is always half full :)

  18. A more relevant question would be by WillAffleckUW · · Score: 3, Interesting

    how many employees do they plan to hire in India and China in the next six months, and how many of said new employees were using L-1 and H1-B visas in the US prior to said "downsizing", when it's really outsourcing?

    Do an online Yahoo Stock search and check the news and PR items and find the truth.

    --
    -- Tigger warning: This post may contain tiggers! --
  19. Meanwhile, Dell opens new R&D center in Bangal by Palmyst · · Score: 5, Interesting

    May 31, 2007

    Dell inaugurated Thursday a new research and development (R&D) facility in Bangalore, India, that can house up to 1,000 staff. The new facility is in line with Dell's plans to make India a hub for the development of enterprise products such as servers, storage, and software. Coincidence? Surely not.
  20. Re:Having shopped at Circuit City in the past... by tomstdenis · · Score: 2, Informative

    Oddly enough "the source" (what bought out Radioshack) in Canada tries the same shit. I recently bought a car kit for my ipod which was DOA. When I brought it back [with the ripped open blister package] they mentioned that they don't like giving refunds for packages that are destroyed like that (the kit itself wasn't damaged other than not working).

    After pointing out, loudly I might add, that they can't restock broken gear and that they would have to return it anyways, they just gave me a "whatever" look and gave me the refund.

    I knew a few computer stores in Ottawa (OEM Express and Targa Computing for those keeping track) who were bad at reselling broken gear. When I did buy from them [3-4 years ago] it would almost always involve a package that was previously open, or the tape seal broken, or small parts missing. The current shop I use [RB Computing] does resell returned goods, but they tell you upfront. And don't try to sneak it in the order. They're also zero hassle returns.

    To me it seems like a stupid thing to fight the customer over. Usually when shit is broken the customer is already upset, trying to gouge them on a defective product is just adding salt to the wound.

    Tom

    --
    Someday, I'll have a real sig.