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Verizon Accused of Slighting Copper Infrastructure

High Fibre writes "Regulatory hearings in Virginia raise questions about Verizon's stewardship of its copper infrastructure, with workers accusing the telecom of cheaping out on maintenance in Virginia due to its preoccupation with its FiOS network. Ars covers the fracas and gives more time to Verizon than the local media do. From Ars: 'During testimony given before the Virginia State Corporation Commission last week... workers painted a dire picture of the state of Verizon's copper network, saying that the equipment required to make repairs — including tools and cable — is not even available.' Verizon disagrees, saying that while it's a challenge to manage and maintain both networks, they are not neglecting their copper infrastructure." A union official gave written testimony about the Verizon problems, presumably so that individual workers would not have to testify in public and open themselves to retribution.

40 of 249 comments (clear)

  1. I would suspect Verizon normally... by mi · · Score: 3, Insightful

    But I suspect unions even more. Most likely, they are concerned about the jobs of their members, who maintain the copper networks.

    A union official gave written testimony about the Verizon problems

    My guess is, those involved with FIOS are either non-unionized at all, or are much younger and thus not as dear to the union bosses.

    --
    In Soviet Washington the swamp drains you.
    1. Re:I would suspect Verizon normally... by ryanov · · Score: 2, Insightful

      I love how anyone who's in a union is automatically questionable when they make a statement. I'm a union official myself, and I am very honest about things that are happening in my workplace. Verizon I /know/ never took great care of their copper network anyway... it was always pulling teeth the get them to fix noise on a line (which mattered even more on a line with DSL).

      I don't know where all the anti-union rhetoric comes from, but I suspect it comes from unions having better contracts with better benefits, and then the general public getting pissed when unions fight to keep what they have. That, and FOX News and the like. I resent the bullshit, and I suggest that it's completely uninformed tripe.

    2. Re:I would suspect Verizon normally... by Knara · · Score: 4, Insightful

      From a few links in the Ars Technica posting of this story, this seems to be essentially correct. The Telecom worker union does copper (and the workflow involves 4 of their workers at different levels to provision/change lines), while the fibre workers, while unionized (apparently), are a different union group, with a different job description/position, and involves less workers for provisioning.

    3. Re:I would suspect Verizon normally... by drinkypoo · · Score: 4, Insightful

      I don't know where all the anti-union rhetoric comes from, but I suspect it comes from unions having better contracts with better benefits

      It's because Unions reward mediocrity.

      I know someone who left here to go work in a union shop. He ended up coming back because the idiot who couldn't do shit and has a whopping year's seniority can't be fired (even though he is useless) so an idiot who doesn't do shit makes more than he was going to, ever.

      It's also because unions are often famously controlled by organized crime.

      Basically, there were two ways we could have gone to protect the rights of workers; co-ops and unions. But it's too hard to take over, control, and wield the power of a co-op, so unions it is.

      I'll take you seriously when you're working for a democratic co-op. Unions are parasitic. They are better for the individual worker, but worse for the economy; co-ops would have been better for everyone but we're not there and probably never will be.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    4. Re:I would suspect Verizon normally... by MightyYar · · Score: 4, Insightful

      For me personally, it is a friend whose family was threatened because he didn't use union laborers. After the brick through the window, he relented and hired a waste of life to stand there and do nothing, just so he could say he'd hired union. After that, the threats stopped.

      I'm not accusing you of such tactics, but don't deny that unions are full of thugs.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    5. Re:I would suspect Verizon normally... by Ollabelle · · Score: 2, Interesting

      Please accept this humble opinion as to a union's bad rep. It grows not from protecting benefits per se, but from demands to maintain rigid, hyper-sensitive work rules. My experience was from doing payroll for a unionized warehouse. There was 1 forklift and 4 guys qualified to run that forklift. Every time someone jumped on or off the forklift, they qualified for a higher rate of pay, which I consider to be hyper-sensitive to start. What really made it a pain was at the end of the day, the sum of time 4 guys spent on that fork-lift always exceeded the number of hours in the work day. Could the company simply pay a higher rate of pay for the higher skill level, regardless of whether someone was actually on or off the forklift? Of course not. We had to track the hours, and it was never the union's fault that the hours were falsified. Unions apparently have grown to thrive in an adversarial environment where they exploit every weakness of bargaining or management, and since that's their bread-and-butter, that's what they get: branded as an unreasonable adversary.

      --
      Ibid.
    6. Re:I would suspect Verizon normally... by CastrTroy · · Score: 2, Insightful

      It is my opinion that unions have lost their purpose. Back before we had labour laws, employers could push unsafe working conditions on people, withhold pay, and fire them without severance. These kinds of things don't happen any more, or when they do, there's legal actions that can be taken against the company. The only thing unions currently accomplish is to set the salaries too high, and make it impossible to fire anybody, even when they do a bad job. Look at any unionized organization and you will see evidence of this. I haven't seen a union that doesn't abuse it's position.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    7. Re:I would suspect Verizon normally... by ErichTheRed · · Score: 4, Interesting

      I don't know where all the anti-union rhetoric comes from, but I suspect it comes from unions having better contracts with better benefits, and then the general public getting pissed when unions fight to keep what they have.

      I tend to agree, but there are some exceptions. Sometimes unions can destroy companies by refusing to compromise. Eastern Airlines was put out of business because its unions refused to change their contracts. Mainly though, they're a great deal for anyone who's in them. Whether the conservatives admit it or not, the unions were what grew the middle class in the 50s and 60s. Having a steady job you won't get fired from on a whim allows you to buy a house/car/whatever and not worry so much about where your paycheck is coming from. Also, I think that if labor was stronger, you wouldn't see things like CEOs getting $50 million pay packages for doing nothing.

      If IT were unionizable, I'd be on-board in a second. Think about all the stuff you don't typically get as an IT employee... Generous vacation you're actually allowed to take. Clear definitions of your work hours, duties and rules. Not having to play the salary-negotiation shell game. Encouraged long-term employment, and therefore better domain-specific knowledge within your industry. Paid training. Etc.

      Sure, they have their problems. But faulting people just because they have it better than you is not a good way to go. Heck, if you told me to give up a small percentage of my salary for guaranteed high wages and raises every year, I'd say you were crazy not to sign up. Just having someone negotiate the terms of your employment for you is reason enough.

    8. Re:I would suspect Verizon normally... by Gizzmonic · · Score: 2, Interesting

      It is my opinion that unions have lost their purpose. Back before we had labour laws, employers could push unsafe working conditions on people, withhold pay, and fire them without severance. These kinds of things don't happen any more, or when they do, there's legal actions that can be taken against the company.

      Imagine how stupid this argument would sound if you were talking about SEC violations, theft, murder, etc. "There's a law against it, that means we don't need anyone watching out for employees."

      The only thing unions currently accomplish is to set the salaries too high, and make it impossible to fire anybody, even when they do a bad job. Look at any unionized organization and you will see evidence of this.

      Salaries are too high for union workers? Before you heap any scorn on them, why don't you worry about the idiot boards of directors who pay CEOs insane amounts, especially those with a track record of failure. That is a true corruption of American-style meritocracy. And yes, unions make it harder to fire people in general (not just incompetents). That means that the supervisor must work with HR and carefully document every screw-up, thus guaranteeing no one will get fired without good reason.

      --
      (-1, Raw and Uncut is the only way to read)
    9. Re:I would suspect Verizon normally... by Black+Copter+Control · · Score: 2, Informative
      The Seniority rules (that are now being abused by some) are a response to large corporations arbitrarily 'laying off' anybody even suspected of being a strong union organizer or supporter and/or refusing to give them a raise for years ... etc.

      The unions, themselves were a result of bosses stomping on the rights of workers in order to maximize their own profits.

      Even if you're not in a union yourself, you're probably benefiting from the literal blood, sweat and tears shed by the early union organizers in order to achieve things like decent wages, safe workplaces and respect for even the basic rights of the average worker.

      Then again, if you think that the average union worker is a pig at the trough, consider the upper management who are trying to justify "fair wages" of... uhm. (pulls out calculator) $1400/hour plus housing allowance, car, country club membership and a copious golden parachute should reason be found to fire them.

      Of course, at that price, you can always trust the word of of a C{x}O like Ken Lay or Conrad Black -- they wouldn't get that kind of money, if you couldn't trust them, would they?

      --
      OS Software is like love: The best way to make it grow is to give it away.
    10. Re:I would suspect Verizon normally... by SatanicPuppy · · Score: 2, Interesting

      Well, having worked with Unions a time or two, the things that irk the living hell out of me about unions are as follows:

      1) The "Screw you I'm Union" attitude that they cop whenever performance is an issue, or, especially, when you ask them to help with something that is not explicitly covered in their contract. As far as they're concerned that job is their property, and it can't be taken away without a huge costly fight, and so they know they're not going to be held accountable.

      2) The near-unbearable sense of entitlement. The world owes them, not just a job, but a job, top notch benefits, a pension, and an annual salary increase not tied to performance.

      3) The slimy tactics they use to discriminate against non-union workers, whether it's old school intimidation, or blacklisting companies that work with non-union employees, or lobbying state governments to require union credentials to get a license for skilled work.

      Union's started off as a good thing, and they put forth some good change. But now? Now they're more like a parasite than a symbiote; they'll kill their host and not give a damn, because they've got to get theirs.

      Heavily unioned industries in this country are doing like crap; it's hard to be competitive and flexible when your workforce decides what you're going to be building a year in advance.

      I can't even imagine what that would be like in I/T...Server meltdown in the night, "Ah screw you, I'll fix it in the morning." Major security breach in the financials system, "Get someone else, I'm on my coffee break." Have to wait 4 hours to replace a hotswap harddrive because the guy whose job it is to officially do that thing is working the night shift. Can't allowed to move a computer across the room because that's the job of your unioned building services people.

      Screw that.

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    11. Re:I would suspect Verizon normally... by dreamchaser · · Score: 2, Insightful

      You're absolutely correct. I could go on for *pages* about the excesses and outright bad behavior I've seen excused by union members because they could, not to mention the tremendous cost they've inflicted on our economy. They were a necessary thing at one time, but they have not become power centers of their own right, generally run by corrupt individuals.

      Mod us all offtopic, although I'd submit that the premise of not trusting the union rep automagically is very much on topic.

    12. Re:I would suspect Verizon normally... by Reaperducer · · Score: 2, Insightful

      That, and FOX News and the like.
      Umm... you apparently don't realize that most Fox News employees are union members (AFTRA, IBEW, etc...), including the million-dollar anchors.
      --
      -- I'm old enough to have lived through six different meanings of the word "hacker."
    13. Re:I would suspect Verizon normally... by drinkypoo · · Score: 5, Interesting

      Yep, reminds me much of ... every frickin' corporate job. The "can't be fired" comes from managers protecting their sycophants (or family, or co-conspirators, etc), and the people who actually do the work are not the one who get rewarded for having done it. (With rare exceptions.)

      While you have a valid point, my argument is not that such things never happen outside of a union shop, only that the prevalence is increased, and your attempt to place unions and corporations into some kind of false dichotomy has been noticed and is not appreciated.

      Don't try to put words in my mouth. I don't appreciate it.

      Try this reality kool-aid for a change... you'll start noticing how much of what you've been told is propaganda in support of the corporate powers-that-be.

      Look, this is based on direct observation, so why don't you take your patronizing attitude and blow it out your ass? I've worked in union shops (luckily, in a non-union position) and I've worked in non-union shops, and I've seen what I've seen. The plural of anecdote is not data, but every time I see a union do anything, I see certain people at the top taking advantage of the people below them in the union, and I see the union used to protect people who do not do their job from being terminated.

      Is it okay for a manager to protect someone who doesn't do their job? Of course not. Is it okay for a union to do the same thing? Of course not. And the fact that managers do it doesn't excuse the fact that unions do it, or the other way around. It's all bad.

      Don't try to distract people from my message with misdirection. As you can see from sibling comments, it's already failed.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    14. Re:I would suspect Verizon normally... by 172pilot · · Score: 2, Interesting

      Bravo.. FWIW, I used to be a [non-union] Verizon employee, and I can tell you FIRST HAND that the unions there have created a culture in which because there is no such thing as getting better pay for better work, the only way to increase your pay to work ratio is to work less than anyone else while getting paid the same. In many cases, this literally means doing NO WORK during regular work hours, to justify overtime to get the work done. Dont get me wrong - The management is NOT without blame - Rather than FIXING the problem through working with the unions, management has "wimped out" and used it as an excuse to do whatever they can to get rid of them, while accepting the interm losses in productivity. Nobody acts like they're working for the same company. It's amazing sometimes, because it gives the affect that there are three motives: That of the union worker, that of the manager, and that of the contractor. The contractors do the work that the union wont [or cant] and the management moves the contractors around like pawns to piss off the union. Now, specifically on this topic, Verizon is 100% banking on FiOS and couldnt give a crap about the condition of the copper plant that it paid for, and is now having to share with any fly by night CLEC at cut rate prices.. If they could sell off the cable plant and still have access to it, they would. VZ tried to get the unions to learn how to deal with fiber, but most of the techs said "That's not my job, and I dont want to learn" so because they can't be fired, they do nothing while contractors do the fiber, then the union bitches that they have no opportunity for growth in their job skills... Total BS. The shame of it all is that if FIOS wins, VZ will then be forced to share the transport with it's competition, even though VZ is the one who risked the $$ to get it installed. We should see more competition in different localities, but unfortunately, that isn't realistically scalable, and would create chaos. There is no easy answer.

      --
      -Steve Tired of voting for the "lesser of two evils?" Come talk about it on www.bothsidesarewrong.com
    15. Re:I would suspect Verizon normally... by aniefer · · Score: 2, Informative

      Mainly though, they're a great deal for anyone who's in them.

      No, they are a great deal for the average worker who can't rise above the masses on his own abilities. They are a horrible deal for the individual who outperforms and finds his advancement blocked by the very organization that is supposed to help him.

    16. Re:I would suspect Verizon normally... by ryanov · · Score: 2, Insightful

      I am in IT and in a union/am a union rep. It is in my job description to occasionally work after hours/participate in the on-call rotation. Guess what -- I'm not paid for it. Until the union wins its fight on that front, I'm not GOING to be paid for it either. Those above my boss have spoken and said that their policy is to do as little as they can with the current contract and they're sticking by it. Fine, that works, but if I had no union, I'd have NO way to change that.

      As for your other specific scenarios: Meltdown at night? Someone should be responsible for the equipment at night, in a rotation or something. If there is no policy on that, management is asinine. In my particular shop, we occasionally do things for each other too (I'll go in one night when it's really another guy's responsibility 'cuz I happened to have no plans and he did). Just being in a union doesn't mean that stuff doesn't happen. The major financials thing? Why does that company have ONE person qualified to do that job? What if that guy gets sick, hit by a bus... whatever? If a business needs to have a union contract be the one to tell them that zero redundancy is a dumbass idea, so be it. I'd personally go back to work from a coffee break if there was an emergency, but that is my choice to do so. What's to stop management from taking the next step and saying, listen, you can't really go on coffee breaks -- who knows what might happen if you leave for a few mins?

      The harddisk thing? Again... if your company is too retarded not to properly staff for all hours, how is that the employee's fault? Where does that end without unions -- may as well have the one guy work whenever, since he is technically qualified to do so. Moving the computer? That provision is in there so that management can't say "fuck it, why have movers, you know how to move shit, right? I know you're doing the rest of your job, but put on your moving clothes. No, you aren't getting paid extra to do two jobs."

      I really don't have a problem with my management. They are fair, give comp days for off-hours time spent working, etc. Plenty of departments in my company are NOT fair though, which proves to me why this stuff needs to be organized and in the contract. Not everyone is lucky enough to have a good boss.

  2. fix the old or install the new by BlackSnake112 · · Score: 3, Insightful

    Verizon more likely wants to dump the copper and go with FOIS to all.

    1. Re:fix the old or install the new by Capt+James+McCarthy · · Score: 2, Interesting

      "Verizon more likely wants to dump the copper and go with FOIS to all."

      What it really means from a Government "fair play" point of view is that Verizon doesn't have to share or lease it's Fiber Network and therefore removing all competition. When folks pay for monthly phone service from verizon you are paying for the maintenance of the infrastructure of the copper network. Now that they have fiber, they could care less about copper.

      I think one of the happiest days of my life was being able to kick Verizon off of my property when Speakeasy(now bestbuy) began offering VOIP. Even though I have the capability to get FIOS, I kept them from running the line. Verizon support stinks and so does their shitty treatment of customers. It's my bandwidth, and I should be able to run whatever I want regagardless if it's a web server or mail server.

      Can you tell I hate Verizon?

      --
      There are no loopholes. It's either legal or it's not.
    2. Re:fix the old or install the new by jandrese · · Score: 2, Informative

      I hate Verizon too, but it's really hard to argue with a 30/5 line that costs half as much as the old 5/2 line I was getting from Speakeasy, especially since I actually get most of the 30/5 out of the line. I hate how only Verizon can offer it though, since they still use PPPoE for no good reason and block incoming port 80 and have no option for static or even multiple IP addresses. All of that stuff is really a minor annoyance compared to the $50 a month I'm saving and the ability to FTP a multi hundred megabyte file from home in a handful of minutes.

      --

      I read the internet for the articles.
  3. Verizion's actions not suprising... by mollog · · Score: 2, Insightful

    I am one of many who are not at all happy about the quality, level, and cost of telephony and digital access. I think our government has corrupted itself with the granting and enforcing of monopolies in this area. The access providers are screwing us and we have a third world infrastructure. It was inevitable that Verizion would skimp on copper to fund their build-out of FIOS. The suprise is that so few people seem to care, or even know, how badly we're being screwed.

    --
    Best regards.
    1. Re:Verizion's actions not suprising... by dave562 · · Score: 2, Interesting
      I see things from the other side and perhaps I'm biased because of my experience. I've had DSL from Verizon/GTE since the days of 384k in 1997. It used to cost me $50 a month. At one point it was up to $80 a month. These days I'm getting 3mb/768k from Verizon for $29 a month. That's certainly an improvement. The only problem I had is when I moved and my service didn't get provisioned right. I called them, they identified the problem and had it fixed the next day. The service wasn't even down. I was just stuck at 256k down when it should have been 1.5MB.

      How is FiOS a monopoly? Even if it is, what is so bad about fiber? I read complaints on here quite frequently about how the US is lacking high speed internet and how countries like Japan and South Korea have these fat pipes. They get those fat pipes because they have fiber to the premises. Here in America, we are stuck with a legacy, POTS system. There are copper lines that have been there for longer than most of the people who post on /. have been alive, myself included. They need to be phased out at some point. I wonder if the Pony Express customers got mad at the monopoly the telegraph customers had over getting their messages delivered more quickly, and how dare Western Union dare to charge more for it?!

      I'm having a hard time coming down on Verizon for re-investing their profits in an infrastructure that will take us to the next level. At work we have a multi-site WAN running on Verizon (MCI/UUNet) MPLS. Before that we had frame relay (at 128k). Am I mad about Verizon pushing us into MPLS and doing it for about what the frame circuits cost us? Hell no I'm not. Do I care that they might let their frame circuits degrade because they understand that MPLS is the better technology? Hell no I don't.

      You can expect all that you want. The reality of the situation is that the Internet picture here in America kind of blows. It blows because we had to ramp everything up. The rest of the world got to watch us do it and then cherry pick the best parts of it. I remember hearing about these new "DSL line cards" on SS7 equipped 5ESS switches in 1994. Where the hell were Korea's fat pipes back then?

      What expectation do you care more about? The expectation that the companies that provide the internet service to you are going to do what they can to improve their infrastructure, or the expectation that they should give you what you want at a price that you think is fair?

      The "monopoly" that you are so against brought you the technology in the first place. They spent millions and millions of dollars and lord only knows how much R&D time, and installation time and maintenance time to give you the ability to get on the internet at all, period, end of story. But that's not good enough? You want it less expensively? You want competition? Where is that competition going to come from? Maybe the goverment should subsidize a whole new parallel infrastructure so that we can all have more choice?

      I had a very informative conversation with a Qwest rep at Inter-Op, that God awful, buzzword ladden cesspool of marketting hype. The upshot of that conversation is that the lines are deregulated. Qwest can go into Verizon territory and sell DSL. AT&T can go into Qwest territory and sell T1 service. Any company can go into any market and sell their product. Small companies like Covad can offer DSL and T1 services to people who don't want to go with a "major" provider. Hell, even AOL and Earthlink will sell you a T1 if you want it. There is choice out there, there are options. The fact of the matter is that people don't want to pay for the options. The local providers often times are the best option because they can compete on *gasp* price due to the volume of business that they do.

      Take all of the above with a grain of salt. I live in southern California where we have two cable companies and two phone companies. However where I live specifically, my only option for internet conn

  4. Posting my trouble ticket here by genner · · Score: 5, Funny

    Posting my trouble ticket here where it will be read by verizon tech's quicker than staying on hold with them for the next century.

    Can't loop the smart jack on circuit 36.QGDQ.684591..CD LC 703/26

    Come on fix it....replaceing f2 pairs can be fun...come on guys.

    1. Re:Posting my trouble ticket here by genner · · Score: 2, Insightful

      They do if work for a CLEC.

  5. Re:Yes by ryanov · · Score: 3, Insightful

    You give customers what they pay for or you don't expand. I have to pay the whole bill, why shouldn't Verizon have to provide me with the full amount of service I pay for?

  6. From a Virginian by Anonymous Coward · · Score: 2, Insightful

    I live in Vienna, VA and we had a line that would completely drop out for a day or two after it rained, and the line was also noisy at other times. Verizon would take days to come out the check it, and said that even though they could detect no carrier they couldn't fix it unless it was not working when they actually were out there. On top of that, after the first couple of times coming out the guy basically told us they were going to have to re-run the cable to the house and there was basically no chance of that ever happening.

    Oh and they wouldn't give us credit for any of the downtime. So we canceled our land line and they can go to hell and die as far as I am concerned.

    1. Re:From a Virginian by rawbits · · Score: 2, Insightful
      I moved to Richmond, Virginia last summer. I lived in an apartment for 6 months, where I had DSL from Verizon. I bought a house and moved two miles, into an older middle class neighborhood. DSL is now out of the question (digital loop doohicky in the way, even though this is right next to a big commercial area and lots of well-off neighborhoods). Comcast is the only wired alternative, and it costs twice as much as DSL used to. So I'm left choosing between dial-up and some raggedy startup wireless broadband service...

      As for the FIOS, one of my neighbors from my previous apartment was sharing a place with three of his friends: they were from El Salvador, and they were here working (legally) for a Verizon sub-sub-sub-contractor digging trenches for the fiber optics cables. He got crushed when a backhoe slid into the ditch and pinned him. He was airlifted to the hospital, in intensive care for three days, and out of work for two months. His church friends were working with a lawyer to sue for some kind of compensation, since his employer was arguing that he should have to pay the hospital bill himself ($47,000), and meanwhile the employer wasn't paying him a dime in workers compensation, sick leave or anything else. Naturally, Verizon has nothing to do with any of that.

      You can say what you will about unions, but I doubt any union worker would suffer as that guy has.

  7. Valid, I think by Red+Flayer · · Score: 5, Insightful

    Verizon has been granted a monopoly on copper as long as they serve as a common carrier. If they are diverting funds from maintenance of their common carrier network to installation of selectively-installed FIOS, then they are violating common carrier rules.

    The net effect here is that people in poor areas face degraded service while people in wealthy, high-density areas have enhanced service and options. This is exactly what common carrier status and state funding of telecomm was supposed to avoid.

    Verizon should be forbidden from doing anything other than POTS (and DSL, provided they provide equal access to it, unlike the current situation). Let another company run fiber and operate a network over it, Verizon should not be allowed to run competing services when doing so violates their common carrier status.

    --
    "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
  8. No by Overzeetop · · Score: 4, Insightful

    The problem is that they're not just letting copper go by the wayside where they're installing FiOS, they're letting copper go down the tubes (so to speak) everywhere - even where they have no real plans to install fiber. Fiber is expensive and they are cherry picking the hig-density, high disposable income areas. To fund this expansion of service, they are shorting funds to maintain copper to the rest of the area.

    Now, that's all fine and good - I can always switch to any of a number of other telephone carriers who do a better job of maintaining my phone service. Oh, right - I can't because Verizon has a de facto monopoly on telco services in my area - much of it due to government regulation and exclusive rights.

    That's the problem with the infrastructure being run by for-profit corporations - there is effectively no competition. Between rights of way, exclusive rights for areas, and a century of stacked up regulations the barriers to entry are insurmoutable for all but the most dense, wealthy areas of the country. Were I king, I would separate the infrastructure from the services. Sadly, I'm not (as I hear it's good to be the king). It would not solve all the issues, but it would at least start down the road of reducing the anticompetitive behavior of the incumbent utility operators against data (and power) providers which do not own infrastructure.

    --
    Is it just my observation, or are there way too many stupid people in the world?
  9. Re:A union official... by dattaway · · Score: 4, Insightful

    Now there's a knowledgable, unbiased, accurate source. Are contract talks coming up soon?

    I'd trust anyone working out in the field compared to the suit and tie CEO who would could only be dragged into the trenches for photo-ops.

  10. Solution: Return to single-provider phone service by ErichTheRed · · Score: 2, Interesting
    This kind of story is all too common lately. Cable companies and the separate telcos often neglect equipment, have lousy customer service and generally suck. It seems like this all started with the deregulation of the telecom market. I would like to see a return to single provider service (i.e. the Bell system.)

    The local cable provider around here is very good about fixing things and running a fast network, but even they don't have the power a single provider would.

    Consider some of the items you get with open-competitive comm service:
    • High prices, almost as high as you had under the monopolized system.
    • Stories like this with a profit-motivated vendor neglecting older equipment because it doesn't generate as much revenue as the new stuff.
    • Incompetent customer service. The provider might also outsource this function because it isn't a "core competency." Now you have someone halfway around the world who has no clue how to help you.
    • Service turn-ups measured in months -- I gave up after 3 months and 2 separate attempts to get DSL.

    Now, think of the stuff we had under the previous system:
    • High prices, but you get what you pay for.
    • A provider who has an enforceable mandate to keep their networks maintained and running.
    • Reliability -- uptimes of equipment measured in tens of years.
    • Bell Labs and the like -- There's no way a for-profit company actually wants to support research these days. IBM and Microsoft say they do, but nothing compares to the discoveries Bell Labs made. That was all telecom money.

    I think it's time to re-regulate all telecom. The private companies have been given a chance, and proven they can't police themselves.

    A lot of people who didn't like the old system complain that they had to rent their phone, or that the pace of innovation wasn't as fast under a single provider. In my opinion, having reliable service is worth forgoing the buzzword-of-the-week. I'd be interested in hearing what people think about this.
  11. Where the anti-union rhetoric comes from by Ryan+C. · · Score: 4, Interesting

    You're pretty close I'd say, but then miss your own point.

    Unions are a victim of their own success. They got better contracts and better benefits, which raised the price of the goods and services produced by union shops. Laws of the free market then shifted business away from union shops to offshore and non-union shops. Unions then resorted to some questionable tactics to "fight to keep what they have" from heavy lobbying and lawmaking to outright extortion and violence.

    This fight has cost our country, and has negatively affected *your* wages as well as mine. This is not information from Faux News, just google economists and unions. E.g. , economists Richard Vedder and Lowell Gallaway of Ohio University calculated that labor unions have cost the American economy $50 trillion over the past 50 years alone and it also found that wages in general suffered dramatically as a result of an economy that is 30 to 40 percent smaller than it would have been in the absence of labor unionism.

    Sorry, I know it's good for you and your family right now, but you can't mess with the free market without consequences down the road.

    --
    -Ryan C.
    1. Re:Where the anti-union rhetoric comes from by Big+Jojo · · Score: 2, Interesting

      Unions are a victim of their own success.

      That's one of the models spread by corporatists. For a more accurate one, see below ...

      They got better contracts and better benefits, which raised the price of the goods and services produced by union shops.

      Raised prices to better match social costs, right. As one would expect of a free market: one which takes account of all costs, rather than externalizing them. Of course, there's also a strong point to be made that such costs should be raised for all shops, not just union shops. Consider the health insurance fiasco. One reason it's so pathetic in the US is that it's paid by corporations as part of contracts, either union or white collar, rather than as part of the basic social contract with every citizen. In the US costs are concentrated, not spread out, and they're subject to extremly short sighted penny pinching. (Classic example being that preventative medicine is rarely covered, while surgery and medicines that can cost tends or hundreds of times as much.) That is, costs are needlessly magnified ... not the fault of the healthcare beneficiaries, but of the payment framework chosen by the corporations.

      Laws of the free market then shifted business away from union shops to offshore and non-union shops.

      ... See, there you buy into something that's provably false. If it were a free market, you would have the government enforcing labor laws, and you would most emphatically not have corporate subsidies to shift production overseas. Absent those subsidies, there's not so much reason to move things offshore. What we have is not a "free market" but a managed market, and the management policies have for several decades now been anti-worker, anti-labor, anti-citizen.

      Unions then resorted to some questionable tactics to "fight to keep what they have" from heavy lobbying and lawmaking to outright extortion and violence.

      Lobbying? Nowhere near the scale of the corporate bribery that rules in Washington DC. But lobbying in its own right is not questionable; just the kind that buys policy and dis-empowers fundamental stakeholders. (Like, oh, workers; voters that don't want to be in a war; people not running oil companies; etc.) Outright extortion and violence? Common union-busting tactics from the corporations inside the US, and in other countries where those corporations go to great lengths to avoid letting the citizens benefit from their own natural resources, including labor.

      See there? It's easy. Just remember that the unions have been the victims over the past many decades while corporatist (i.e. fascist) government policies have ruled, and that those tactics you abhor have predominantly been practiced against those unions, rather than by them. Remember also that the corporation-owned papers have dis-incentives to report honestly on any labor issue, and the the reason unions exist is because those business owners have a very long history of mistreating their workers. Same is true of corporate-funded economics studies ... most of them have biases against workers and in favor of management, in part because they pretend that things like quality of life have no value (and thus count many things as positive that are instead extremely negative).

      Then you'll stop automatically distrusting unions, and stop automatically trusting the corporations which demonize them. In recent decades, the true stories have been told more often by unions than corporations.

    2. Re:Where the anti-union rhetoric comes from by Mattintosh · · Score: 2, Informative

      Then you'll stop automatically distrusting unions,

      Never.

      and stop automatically trusting the corporations which demonize them.

      I don't, and I never will.

      Just because I'm paranoid doesn't mean they're not all out to get me.

    3. Re:Where the anti-union rhetoric comes from by twistedsymphony · · Score: 4, Informative

      I don't know much about the history of unions nor do I know what kind of tacts they may or may not use on a large scale. I do know that my father was a union carpenter in Boston for many years and he spoke highly of it, and I do know that I currently work in a union job shop that makes aircraft parts (roughly 450 employees).

      I myself am not a union worker, I'm an engineer/software developer. There are probably 60 people total at our company that are office workers in sales/engineering/management that are not union, only the shop floor workers are.

      Some of the negative things I've seen the union do:
      -Block the lay-off/firing of dead weight employees that have statistically cost the company hundreds of thousands of dollars due to simply being able to perform their job like 90% of the other workers in the shop. I've also seen them bring legal retribution to the company when they fired them anyway and forced them to bring the employee back.
      -I've seen them hold meetings encouraging (borderline ordering) union workers to vote for X candidate in local and national elections
      -When the shop floor falls behind in production and decides to re-open Saturday to make up for it (which can happen for weeks at a time across a few months) union official demand that X% of office workers work on Saturdays as well regardless of whether there is work for them to do, and despite the fact that while most shop floor workers are getting paid time and a half office workers are salary and don't get paid so much as a dime extra for their time. Saturday work days are optional for shop floor workers and typically there is an overabundance of volunteers suggesting that they don't have a problem coming in for the extra cash.
      -I've seen union officials keep the company from switching to a more suitable insurance plan that not only would offer more coverage but be slightly cheaper (the insurance company was phasing out the old plan and making a good offer on the new one to entice people to switch) simply because the old plan better suited them despite the fact that the new plan was better suited for a vast majority of the other workers in the shop.

      Some of the negative things I've seen the union do:
      -fight to keep bonus plans reasonable and generally increasing on a year-to-year basis
      -fight for higher overall wages of the union workers (which are actually lower then our non-union sister plants)

      On a whole most of the office workers don't seem to have a problem with anyone but the union reps (for forcing Saturday labor etc.), yet I constantly catch bits of conversations from the shop floor workers who seem to constantly carry an "us vs them" mentality against anyone who works in the office.

      Also we're the only company in our field that is unionized, we've been losing more and more business on a yearly basis because our competitors are able to produce similar products at prices lower then our labor rate/scrap product ratio alone. As a result we started outsourcing labor last year just to stay competitive, we haven't laid anyone off in the process but we had numerous threats of violence (including a man in the parking lot who called in to tell us that he had his rifle trained at the head of the HR department) when we cut back the number of people needed for overtime work. Even after outsourcing our company hasn't had any mass layoffs in the last 15 years.

      I went into this company with a positive view of unions from my father's years of praise... after 3 years my view is dramatically less impressed. I see it as just another corrupt systems like so many other corrupt systems we deal with on a daily basis.

      I can't speak for unions in general, but at my small company in my small NH town we don't have any million dollar salary CEOs, nor do the engineers make all that much more then the shop floor staff. We don't have the best management but on a whole I genuinely feel that most of the management make what they feel are the best decisions for the company. I can honestly say that from my first hand dealings with my company's union I think my company would be much better off without them, and in the future I will probably avoid any company that uses union labor based on my experience here.

  12. Don't Blame Verizon by bill_mcgonigle · · Score: 2, Interesting

    The net effect here is that people in poor areas face degraded service while people in wealthy, high-density areas have enhanced service and options. This is exactly what common carrier status and state funding of telecomm was supposed to avoid.

    The regulations pre-date the Internet, that's the problem. Here in NH, Verizon is putting nothing into its telecomm infrastructure except in the very densely populated part of the state near Boston, where they want to sell TV over FiOS. The rest of the State they're happy to leave at 35% (it varies) DSL service penetration.

    And in a way, who can blame them? They're a public company, they only have so much money to invest, and it's not maximally profitable to invest in rural areas.

    That's a failing of the Government granting the monopoly status, not Verizon. Yeah, I hate to defend them, but it's not useful to attack them - it's not going to help. This problem can only be solved by the regulators, either by requiring service levels or doing away with the monopoly grant. If one believes natural monopolies exist, then a service level requirement is the only way forward.

    Ironically, it's the rural areas that can most benefit from high-speed Internet, and the least likely to have it (in the US anyhow).

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  13. Why maintain the shared copper plant? by rowdysailor · · Score: 4, Funny

    Verizon does not need to share the new fiber plant. The copper plant is what Verizon has to share with other people. Why invest in something you don't get all to your self. It will be interesting to try and get T1 and DS3 lines from AT&T in the Verizon footprint. Although I suspect that AT&T is doing the same thing with their copper plant.

    The regulators are getting exactly what their policies have said they want.

    Remember Ma Bell is back! and this time she's pissed.

  14. anti-union rhetoric by mi · · Score: 3, Informative

    I don't know where all the anti-union rhetoric comes from, but I suspect it comes from unions having better contracts with better benefits

    A trade union is a monopoly. A trust concerning itself with (mostly — anti-competitive) efforts towards maintaining and ever increasing the prices of its members product (labor).

    Nobody likes monopolies — the sooner you are busted with RICO and other anti-trust laws, the better. Your corruption and violence have made you far less likable, than most corporations are or deserve to be.

    Those, who have grown up in a Soviet Union and similar countries, have particular dislike for trade unions — workers' solidarity, May 1st, class warfare... As far as I am concerned, for example, your sorry Socialist union-official neck belongs on a lamp-post... Nothing personal.

    Those (truly) poor, who wish to immigrate to this country to work, are appalled by your arguing, that Americans are, somehow (by birthright?), entitled to better jobs, than Mexicans or Thais or Uzbeks.

    And all — including the natively born and raised Americans — still remember the crookery surrounding the name "Hoffa", and the recent NYC-transit strike. We are all wondering, for example, why using the electronic EZ-Pass is only $0.5 cheaper, than going through a unionized toll-collector (EZ-Pass would've fazed those bums out, so extra is being collected for your undeserved pensions). Etc.

    I do strongly dislike Microsoft. But:

    • it is possible to not buy them;
    • they don't slash anybody's tires;
    • they don't beat the competition up on the street;
    .

    Much like the Luddite's of the past, you tend to stand in the way of progress — except now you phrase yourself differently. Instead of the honest "this will eliminate my job", you are lying: "it is not safe" (witness the union opposition against automated subway trains, for example).

    Got the idea, on where the subject comes from, yet?

    --
    In Soviet Washington the swamp drains you.
  15. Verizon Copper's Just Fine... by Black+Copter+Control · · Score: 3, Funny
    There's absolutely no problem with verizon's copper infrastructure. I'm using Verizon right now from our headquarters and we've never had any sorts of prsd0023[(23
    (@$!sd2

    ---- NO SIGNAL ----

    --
    OS Software is like love: The best way to make it grow is to give it away.
  16. I bought a house that had FiOS installed... by enronman · · Score: 2, Interesting

    I bought a house with FiOS installed. When I went to have my speakeasy VOIP and DSL service transfered I found out that it couldn't be done. Why, because when the prior owner had FIOS installed they disconnected the copper lines. Verizon is bringing back the phone company monoply one house at a time. Once you get FIOS, no more copper and no more alternative providers. FiOS is pretty cheap right now but I'd like to see what happens when it gets to be the only game around.