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A CIO's View of Ubuntu

onehitwonder writes "Well-known CIO John Halamka has rigorously tested six different operating systems over the course of a year in an effort to find a viable alternative to Microsoft Windows on his laptop and his company's computers. Here is CIO.com's initial writeup on Halamka's experiences; we discussed their followup article on SUSE. Now CIO is running a writeup on Halamka's take on Ubuntu and how it stacks up against Novell SUSE 10, RHEL, Fedora, XP, and Mac OS X, in a life-and-death business environment." For the impatient, here's Halamka's conclusion: "A balanced approach of Windows for the niche business application user, Macs for the graphic artists/researchers, SUSE for enterprise kiosks/thin clients, and Ubuntu for power users seems like the sweet spot for 2008."

14 of 308 comments (clear)

  1. A genius! by niceone · · Score: 5, Funny

    This man is a genius! Obviously the main problem for CIOs switching from MS to linux is: What happens to the saved licensing costs? You don't want it cut from your budget because that will make you less important...

    So this guy's answer: replace it with 4 different OS's! That's 4x the support staff! Might even require a budget increase! And headcount, oh more of that lovely headcount!

    I suspect once this idea gets out it really will be the year of the linux desktop!

    Now, I just have to figure out if I'm joking or not. I know I don't usually end every sentence with an exclamation mark...

    1. Re:A genius! by Doctor+O · · Score: 5, Informative

      Hell, I'm ready to make the switch to Ubuntu, but for my slavery to Quicken.

      Then switch to Ubuntu, download VMWare Server (free as in beer), install your Windows license in a VM, put Quicken on it and be done. With the snapshots in VMware you can easily test install stuff and just roll back to the state before the install if you don't like the results. Burn the VM onto a DVD and never reinstall Windows again.

      "I would love to switch but I need $windows_app" is not a viable excuse anymore.

      If you need assistance with installing VMWare Server under Ubuntu, feel free to ask.
      --
      Who is General Failure and why is he reading my hard disk?
  2. almost everything is "niche business application" by boguslinks · · Score: 5, Insightful

    For the impatient, here's Halamka's conclusion: "A balanced approach of Windows for the niche business application user, Macs for the graphic artists/researchers, SUSE for enterprise kiosks/thin clients, and Ubuntu for power users seems like the sweet spot for 2008."

    The problem is, people have been writing Windows-specific business apps for a long time, and MS Office itself is a critical business application in corporate-land. The overwhelming majority of computer users at every company I've been at has been somewhat-to-very nontechnical folks running Office and other Windows-specific software.

    So, Halamka's analysis is not encouraging.

  3. Print view by ELProphet · · Score: 5, Informative

    TFA is over 10 pages of 3 paragraphs...

    http://www.cio.com/article/print/41140 is much nicer to read.

  4. Re:Well known? by jimbug · · Score: 5, Funny
    --
    Bite my shiny metal ass.
  5. Where I stopped reading by textstring · · Score: 5, Funny

    "The only other problem Halamka ran into was with MIDI music".
    I can not take this man seriously anymore.

  6. Re:Ubuntu? Power users? by cerelib · · Score: 5, Interesting

    Ubuntu still contains most of the command line maintenance utilities. So if you learn how to use them, you can do remote administration. On the other hand, as long as your network latency isn't horrible, you can use the GUI tools remotely. This can be done using either VNC or X. I use X clients remotely all of the time from my Windows laptop using Xming, an X Server for Windows. Just make sure you use port forwarding in your SSH session and you are good to go.

  7. Re:Well known? by XxtraLarGe · · Score: 5, Funny

    Did you know who he was before you read the article or Googled him? As a matter of fact, yes. I recognized his name from this article.
    --
    Taking guns away from the 99% gives the 1% 100% of the power.
  8. Re:Can anyone confirm? by TheRealMindChild · · Score: 5, Interesting

    I don't know about evolution specifically... hell, my little blurb is coming from a windows world, but I figure programmers are programmers and they tend to make the same mistakes.

    For example, if your firefox directory is read only, it takes MINUTES to fire up. Allow write access, it loads in a handful of seconds. Doing a little digging, it seems it is trying to open all of these config files for read/write... and when it fails, it tries a few more times. Then some of them get copied to $temp$ so that they CAN be opened for read/write, even though YOU LIKELY WON'T EVEN BE WRITING TO THEM. All it would take is a "if CantOpenConfigFileWithReadWrite(...) OpenConfigFileForReadOnly(...);"

    And I use firefox as an example, but just about every application seems to have the same issues. This may be where Evolution is at.

    --

    "When life gives you lemons, don't make lemonade. Make life take the lemons back!" -- Cave Johnson
  9. Re:Well known? by pintpusher · · Score: 5, Funny

    none of them are as famous as me: Results 1 - 10 of about 2,230,000,000 for me. (0.09 seconds)

    *rimshot*

    --
    man, I feel like mold.
  10. Re:KDE vs GNOME by kernelpanicked · · Score: 5, Informative

    I'm not sure how you got modded insightful but SUSE Enterprise, which is what was used, defaults to GNOME. So it's GNOME vs. GNOME here.

    --
    Ubuntu: If at first you don't succeed, blindly slap a sudo in front of it
  11. Mac's in research by or-switch · · Score: 5, Informative
    There was a quesiton in there as to why researchers seem to prefer Macs. When I was in grad school the Mac with OS X was a perfect machine for us. Everything we need could run on it.

    You could run the Linux apps that did the number crunching (not high end physics stuff, but still datasets around a gig or more that took an hour or so).

    You could run the visulaization software and model building softare, also Linux based.

    You had shells to log into the Linux cluster if you needed access to more power.

    Disk mounting and sharing was easy amongst other Macs, nfs clients, and even the PCs.

    The entire Microsoft office suite ran. I realize OpenOffice provides all the same utilies, but most journals, conferences, and employers in our field require papers, abstracts, and resumes be submitted in Microsoft Word, and slides in Powerpoint. Other programs were not accepted, or, when tried, we ran into compatibility issues.

    Photoshop ran really well for making figures.

    So it wasn't uncommon for someone to be sitting at their computer running a job, building a model, putting the results in powerpoint, writing the figures in word, sending the results out on their integrated e-mail client, letting your advisor know all was well with a quick video conference through the integrated camera, all while listening to music on iTunes streaming off a neighbor's Mac through the library sharing feature, and all without any specific new training required.

    For our group the hardware was expensive of course, but we made up for it by lab-wide shared software. If you bought your own Mac essentially all the software was free and you'd be up and running in an hour at full productiivty. This is one reason Macs do well in research environments. It's not that you couldn't rig a PC or a Linux box to do all of this, but it would take some serious effort and know how that many grad students outside a computer science/physics type have (we were a biochemistry and biophysics group), and university labs generally have little to no IT support. The Macs just work and you can get you research started with little thought to the computer on your desk that rarely crashes, and that is worth the extra cost of the hardware in a grant-driven environment anyday. (I mean, the Mac is $500-$1000 more than a comparably configured PC, but how much IT support can you buy over a period of 2-4 years for $500-$1000. . .not much, it pays for itself indirectly).

  12. Re:This is not a job for a CIO by fishbowl · · Score: 5, Funny

    "As a pc support guy in a biggish company, I'm REALLY glad this guy isn't making decisions here. Supporting Windows, OSX, SUSE and Ubuntu, and getting it all to play nice together would be a nightmare. "

    How do you figure? I didn't see any mention of Solaris in the mix, so there is no way it rises to the level of "nightmare".

    --
    -fb Everything not expressly forbidden is now mandatory.
  13. Close but Limited by pravuil · · Score: 5, Informative
    Most of his observations are actually spot on but he did fail to bring up several items that I believe need attention. These are things that need to be fixed in order to have a better product IMHO. I'm coming from my experience with Red Hat, Fedora, Ubuntu, SuSE (SLE/open), Debian, and Mandrake (Mandriva). I have yet to test PCLinuxOS, CentOS, Mepis, Gentoo, Solaris, FreeBSD, etc. Whereas I'm not a so called "expert", I am a regular end user.

    • m4p format (all distros)
    • Evolution/Thunderbird sucks, Sylpheed/claws is close to anything that I would use. (all distros)
    • Codecs not verified to run on Linux listed here (http://soggie.soti.org/linux/linux-codecs/), here (http://en.wikipedia.org/wiki/Comparison_of_video_ codecs#Operating_system_support) and here (http://labs.divx.com/DivXLinuxCodec) are illegal to use without owning Windows. (all distros)
    • Flash properly displayed in web browser so it doesn't cover up page content. (all distros)
    • The UI in Ubuntu still has more bugs than Red Hat and SuSE.
    • Red Hat uses anaconda for the OS install which complicates the partitioning process.
    • YUM and Yast suck compared to Synaptic. Thankfully there is a RPM based version of Synaptic Package manager for Red Hat. I believe SuSE has it as well.
    • Updates for SuSE suck because of how long it takes and some hurdles you have to go through just to get the update started.
    • The most stable version out there, even with unstable packages, is Red Hat but Ubuntu fixes unstable packages faster than other distributions.
    • Updates for RPM based systems take longer than DEB based systems especially if you don't configure SELinux the right way.
    • MPlayer feels incomplete but does some neat things. Totem is fine but needs to have more options.

    Now that I gone over some of my pet-peeves I want to cover some of my opinion of what makes Linux great.

    • Beryl (Love it, makes the desktop easier to use)
    • OpenOffice (There are some things that can be improved but overall it works great)
    • Synaptic Package Manager / APT / APTitude (Great way for people to find out more of what Linux can offer to them depending on how their repos are configured)
    • Amarok (Best audio player out there for Linux. Has the ability to minimize to task bar, Options to turn on or off the OCD, works great for organizing online radio streams, plays Linux restricted formats fine and last but not least, it's pretty light weight.)
    • Firefox and it's extensibility (Most of the extensions are shared between OSs)
    • su (Once you got what you want set, you'll never have to use this again except for maybe updates depending on how you configured you package manager)
    • Complete control to customize the GDM, KDM or XDM
    • Gconf-editor saves time on configuring for people that don't want to know how to program to get something simple done
    • Sylpheed/Claws provides the most realistic extensions for an email client available on Linux (especially in terms of spam filters and how the mail is viewed / organized)

    For hardware support, this area has improved over the past several years. In Ubuntu it takes a couple of clicks to have 3D hardware support whereas it took a long process before. Used to be that I would have to live without a certain piece of hardware because of incompatibility but most of those concerns have been taken care of for the majority of the distributions. I could go over some of the terminal apps but I am talking about a desktop environment so apples and oranges.