Don't Let Your Boss Catch You Reading This
Stony Stevenson writes "iTnews is running a piece on the culture of cyberslacking in the business arena. Studies worldwide suggest employees spend about a fifth of their work shifts engaging in personal activities. Most of that 'wasted time' is, of course, spent online. From the article: 'A recent survey by online compensation firm Salary.com showed about six out of 10 employees in the United States acknowledged wasting time at work. About 34 percent listed personal Internet use as the leading time-wasting activity in the workplace. Employees said they did so because they were bored, worked too many hours, were underpaid or were unchallenged at work. Firms all over the world are concerned about potentially harmful effects of surfing they deem to be inappropriate may have on their company's image.'"
In the first place, the Internet didn't create the ability to waste time at work. These "studies" never quantify the amount of time wasted at work today to that which was wasted before the Internet. Without comparing before vs. after, one cannot reach any absolute conclusions.
In the second place, I work practically everywhere these days because of the Internet. I work at home, in the airport, in restaurants, in the car, etc. So counting all these other working locations, my productivity is significantly better than it was 20 years ago.
In the third place, people aren't machines. People are more productive, and more creative, if they take a mental break now and then. And people make better business decisions if they stay current with social trends and events. It's not a time waster, it's a cost of doing business.
Nuff said. Now quit bothering me, I really need to get back to work before my boss comes in.
The NSA: The only part of the US government that actually listens.
Just because I read Slashdot at work means I'm slacking off.
Just a sec, I see someone in my monitor mirror *alt-tabs to Eclipse*
Okay, I'm back, just started a 6000 test JUnit test suite so if anyone wonders if I'm being productive, I can point to the green status bar slowly approaching 100%...
Reviewing just the first hour of video games.
My employees are free to spend as much time as they want in the office surfing any site they want do: slashdot, porn, the anarchist's cookbook, whatever. It is useless to me to tell them what they can or can't do when they've met their personal goals for projects.
I also pay my employees differently than most consulting firms. We pay close to minimum wage, plus a very large bonus on each project. I've never had anyone quit, and I've never had anyone complain about their monthly paychecks. By offering a large portion of a project's profits, I know my employees won't waste my money (in salary), won't have to lie on their time sheets, and they'll do the best job they can do because they won't want to go and finish a punch list without pay or handle warranty work at a low rate. It is win-win, and a big reason why I'd prefer full 1099's than W2's if the IRS didn't prevent us from working that way.
When you're salaried or on wages, the employer has to focus a lot more on containing the employee and sending them in the proper direction, constantly. We have zero managers at my company, just consultants. It works fine. Our customers love us because we're 40% cheaper than others in the industry but we excel at handling their needs.
So this all lets me "not care" if an employee decides to spend all day long on the web, and only 1 hour on a project. If the customer is happy, and the work is good, and they do it quickly and correctly, they'll make a killing on the profit sharing, and they'll have a ton of free time to kill at the office if they want to be there. Our top employee works 2 days a week, I think, and earns a very respectable income. He can now spend 3 days at the office playing some MMOG, or go home and sleep. I could care less, the customers are happy.
No, we're not hiring.
I think 1/5th of the time wasted is a huge underestimate. At my former job (IT), I easily spent the greater part of my days idly surfing the web. I wasn't avoiding work either - I really just had nothing else to do, but if in those situations I asked my boss for some more work, he would just give me some BS busy work like organizing a file cabinet. So after a few instances of that I just stopped asking him for things to do.
As a developer i'm productive at work for 2-4 hours per day. That's less than 50%. You cannot expect from developer to code non-stop for 8 hours and be proficient at it. It simply doesn't work that way... and any employer expecting this is an idiot.
Yeah, productivity thrives in tightly controlled workplaces where the management doesn't trust the employees.
My bosses fixed this by having me implement an unavoidable proxy server with a whitelist of approved sites. If you want to get onto a site that's not on the list, a manager must approve the site. Needless to say, anything not work related (including news, weather, banking sites, etc) are not on the list. Oh, and they're not playing Solitaire, either, thanks to the group policies in place that prevent the running of sol.exe and all other Windows games. And it's not like they're going to download new ones.
Problem solved, says management, who are not subject to the filter!
Of course all the employees resent being treated like children, and it's created a tremendous amount of ill will toward management, and people gripe about it all the time. At least one good employee switched companies because of the restrictive policy. But hey, at least they aren't wasting time on the 'net!
End of lesson. You may press the button.
And yet, somehow, I'm pretty productive.
See, brains are complicated things, and sometimes what I really need is a half hour or so NOT looking straight at the problem, although I tend to be sort of absently thinking about it. And then suddenly I know what to do, and I go do it.
My blog: http://www.seebs.net/log/ --- My iPhone/iPad app: http://www.seebs.net/seebsfrac/
When I first started at my office job during college, I was so used to being in the basic service industry that I didn't fit in right away. I was used to just taking a task, doing it, and immediately going back to the boss for the next thing. I didn't realize that the culture I was in was for slower progress on tasks and there wasn't a need to rush and be essentially managed by the boss every second of the day.
Just some things to think about. A lot of people don't realize that for a lot of American workers, and 8 hour day really means 8 hours.
I think there's a fine line (for some) between cyberslacking and taking periodic breaks from the tedium of work. For me, my periodic checks at Slashdot and other news sites are a way to stay sane, so I can hyper focus for other periods of time during the day to get things done. I have a set of sites I visit daily, mostly news/information sites, and my flow works something like this (my days average nine hours sans lunch):
*Arrive, log in, check voice/email messages, responding as appropriate. 30 min.
*Check my preferred websites. 30 min.
*Tackle biggest task(s) for the day. 2-3 hrs.
*Check my preferred websites. 10min.
*Tackle those annoying-but-not-critical tasks. 1-2 hrs.
*Lunch. 15-30 min. (usually at my desk while checking and replying to messages).
*Check my preferred websites. 10min.
*Project work, progress on multi-stage tasks. 2-3 hrs.
*Check my preferred websites. 10 min.
*Follow-up tasks, and assignments to other technology groups. 1-2 hrs.
*IF NOT at the end of the day, check some secondary sites or research some new topics until end of day. 15-30 minutes. This is the one time of day that, for me, comes closest to true cyberslacking. Often I'm just waiting for any final help calls or trouble tickets before our designated end-of-day.
The first site check of the day is longer because most headlines/topics refreshed overnight. Later in the day, I'm only scanning for new headlines or topics of interest. Of course, some days (about once a week), I never get to check my sites. Perhaps once a month I'll have a day where I can read every article that interests me. This works well for me and my employer, as my reading keeps me well aware of numerous trends in and outside of our industry, and it allows me to dive in with greater intesity when I am working. Of course, some will not believe this works without a scientific study, and I'll be the first to say this does not work for everyone. For me, however, I'm glad to work for an employer that allows for some personal use during the workday and is more focused on results than on managing every minute we're in the building. I get my work done on time, seek extra assignments, and pick up slack from my coworkers. Some would argue that my employer is overstaffed [I tried to make that point to a former employer for years until I finally bailed for my current gig, so I know the difference], but that is not the case--it comes down to how I handle my workload. I sprint, then I walk, then I sprint again. My diversions are those little walks that let me run full bore from time to time.
Am I the only one who operates like this?
I use irony whenever I can, but my shirts are still wrinkled...
My company has an authenticating web proxy that users must use to access the internet, and they track personal web use in this way. We also have a VPN that can dial in to the corporate network from home, which is also authenticating but which traffic statistics, for obvious reasons, aren't monitored.
I've been so committed to slacking, as it were, that I committed significant time to creating a backwards web gateway for myself using an automated dial-in from home, which creates a remote ssh tunnel to my work computer that forwards certain port traffic back to a proxy server on my home network. So now at work I just set my web proxy to the localhost at the specified port and surf backwards through the VPN, only using our corporate web-proxy to do job-related surfing.
And all so I can slack. Never underestimate the laziness of a programmer.
It's just that my code's compiling.
I'm just guessing here, but...
When the network takes a dive, he's the one working nights and weekends to get it back up, while you're at home playing WoW or watching Firefly on DVD.
If he never puts in the time, then he is a slacker and I hope he gets canned. If he is like most other netadmins I know, he probably logs a crapload of time when everyone else is away, yet he's still expected to put in face time during the workday. In cases like that, he's probably judged on network availability and other metrics. When all is going well, he has slack time. When all is not going well, he could put in a couple hundred hours in a couple of weeks.
If I were your manager, I'd be wondering how you found time to look at your netadmin's time in the ticket logs if you are already so busy--just something to think about.
I use irony whenever I can, but my shirts are still wrinkled...
So I'm eating lunch, glancing at slashdot.
My boss walks up behind me and says "Don't let your boss catch you reading this? What is that Dave?"
"Umm, its slashdot boss, and Its my lunch time."
"You know Dave, internet usage isnt for personal activities...."
*sigh*
im all for porn too, but youd never catch me there at work.
not nearly enough privacy for all that midget on horse stuff i like.
turn up the jukebox and tell me a lie
ewww! Midget on horse! That's gross, why can't you just watch dog on woman porn like everyone else.
What if Tetris was invented by Nazis?
That's why you need dual monitors, multiple desktops on each monitor, and your own proxy server :0)
Seriously, dual monitors allow people to work and play a lot better than a single-monitor setup. That's probably one reason why people are more productive with 2 monotirs - you can shove all the "personal stuff" to one side, and keep an ey on it without actually having to stop working on what you're doing.
Kevin Smith on Prince
That's why you need dual monitors, multiple desktops on each monitor, and your own proxy server
Damn right. I brought in a pc from home so I could have two computers at my desk. I've had two on my desk at home for years and it's pretty painful for me to work without having two these days. We are an all linux shop (except for workstations). Why we don't have linux workstations is beyond me. So I just had to bring in a linux desktop for the orfice. My pc has an openvpn connection to my home router which is also running squid. It's the perfect setup.Seriously, dual monitors allow people to work and play a lot better than a single-monitor setup. That's probably one reason why people are more productive with 2 monotirs - you can shove all the "personal stuff" to one side, and keep an ey on it without actually having to stop working on what you're doing.
I've been slacking at my job a *lot* lately. We even have this retarded timesheet system where you itemize every 15 minute block of your day to some project. If you don't book your 8 hours, it's deducted from your pay (even though we are all on salary), so naturally you book your time even if you aren't doing anything. Lately I've been doing about an hour of real work per day, and spending about 10 minutes filling out my timesheet. It really goes to show that no matter what system is in place, if someone wants to slack, they will slack, and get away with it. My brother is even a better slacker than I am. He got awards from his company and bonuses and everything. Mostly he played robotron and choplifter in mame. Oh, and xblast, and crack-attack are fun too.
The goal of computer science is to build something that will last at least until we've finished building it.
No, what he has is a communal office for independent consultants. They get paid by the job, but he runs the show - bringing in work and doling it out. It's a bigger-company with individual talents - good to keep clients happy (we have lots of support), but you get targeted experts. He makes money herding the cats. The pay thing is just to keep the government happy.
Bingo. There are two skills spheres I have always been concerned with in my entire business life (I started a successful BBS at the age of 13 with this same mindset):
1. Those who are risk takers and are able to penetrate a market or a project early. These folks are not the most responsible in the long term (that's me).
2. Those who are responsible and are able to carry projects through to completion. These folks are not risk takers (not me).
A successful business needs a combination of both. The consultants who work with me are usually type 2, in fact I have never met a type 1 individual who competes on my level. This isn't egotistic, it is just a fact since I've been looking for a replacement for years.
Herding the cats is exactly what I do. There are 1000 projects in our markets (primarily Midwest US, Southwest US, Poland and India) that I can't reach because I can't find a way to do them more efficiently. Yet when I know what my consultants CAN do, and what they HAVE done, and what they WANT to do, I can jump into a bid or a decision process and sell our talents and come in well under budget. Most of the type 2 people I know won't take the risk of NOT having work or the risk of collections or the risk of keeping customers as contracts in the future. I'm the king of expensive dinners, bid submittals, comparison summaries and collections. I even use factoring companies when necessary to keep the cash coming in, even at a 5-11% hit. Most consultants are good at doing their job and scheduling their responsibilities, where I am not, so we work very well together. If I could find another 2-3 guys like me (type 1), we could probably take on 600% more work, but it is difficult to assess someone's abilities in the grayer business actions that I perform versus what an actual consultant does.
What it all boils down to is that I don't see the point of earning 6-10x what my average consultant earns. In most years, I am the BOTTOM of the income chart at my own company, but I also like to keep capital within the company as much as possible. Happy employees = future stability. People don't quit if they feel like they are earning slightly more than they are worth, but they'll quit if they smell the potential of earning more elsewhere.