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Airlines to Offer In-Flight Internet Service

Ponca City, We Love You writes "JetBlue Airways will soon begin testing a free e-mail and instant messaging service on one aircraft, while American Airlines, Virgin America and Alaska Airlines plan to offer a broader Web experience in the coming months, probably priced at about $10 a flight. A recent survey found that 26 percent of leisure travelers would pay $10 for Internet access on a two-to-four-hour flight and 45 percent would pay that amount for a flight longer than four hours. The airlines plans to turn their planes into the equivalent of a wireless hot spot once the aircraft reaches its cruising altitude but service will not be available on takeoff and landing. While the technology could allow travelers to make phone calls over the Internet, most carriers say they have no plans to allow voice communications."

37 of 181 comments (clear)

  1. No Voice? by gambit3 · · Score: 3, Insightful

    "most carriers say they have no plans to allow voice communications."

    and how could they limit that? wouldn't it all be packets at that point?

    1. Re:No Voice? by morgan_greywolf · · Score: 5, Informative

      They could easily block ports commonly used for VoIP and/or VoIP proxies. In fact, they could make all Internet access go through a proxy server, just like they do in a corporate setting. This is getting to be increasingly common in hotel Internet access.

    2. Re:No Voice? by Opportunist · · Score: 2, Interesting

      By plugging ports and shaping traffic?

      It's likely that they'll do what they can to avoid having someone transmit large amounts of data through a presumably quite expensive link.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    3. Re:No Voice? by gEvil+(beta) · · Score: 3, Insightful

      "most carriers say they have no plans to allow voice communications."

      Funny that most airlines have had in-seat phones on planes for over a decade...

      --
      This guy's the limit!
    4. Re:No Voice? by Asic+Eng · · Score: 4, Insightful
      and how could they limit that?

      By telling you "voice communication will not be allowed".

      wouldn't it all be packets at that point?

      Not at the point where you talk into the microphone. It's pretty easy to detect, and given just how annoying it is to sit next to a person talking into their cell phone ... it wouldn't take long for your seat neighbour would complain to the stewardess.

    5. Re:No Voice? by sherms · · Score: 2, Funny

      "By Plugging in ports", Please for give me, but this makes me have a flashback to Die hard 4. I can see it know, There going to have some of the same actors from that show, make a Die hard 5, where Bruce and that other kid (Hacker from die hard 4) happen to be on the same plane while Terrorists, take control of the plane (Via the on board internet). Making the government think they are going to crash it into some famous location. They still manage to crash and get just cuts and scratches and only a few dead.

      Okay, now I've ruined the plot for Die Hard 5.

      Sorry.

      Well, back to the subject. Are they going to block porn?

    6. Re:No Voice? by morgan_greywolf · · Score: 2, Informative

      But not on all planes. I've been on three flights recently, a 737, a DC-10 and a 767, none of of which had in-seat phones, at least not in coach. It's possible that first class had them on the 767, but I know that first class did not have them on the 737 (I sat directly behind first class). The DC-10 didn't offer first class seating.

    7. Re:No Voice? by porcupine8 · · Score: 3, Insightful

      Pretty easily: "I'm sorry sir, I'm going to have to ask you to turn that off to avoid disturbing other passengers."

      --
      Warning: Apple/Nintendo fangirl. Likes her electronics cute & cuddly. May be rabid.
    8. Re:No Voice? by Steeltalon · · Score: 2

      For once, I'm going to say that I hope they do block those ports and have flight attendants tell people to stop using voice communication. When I'm stuck in a plane, I don't want to be forced to listen to your phone call.

      --
      Regards, Ian
    9. Re:No Voice? by notthe9 · · Score: 2, Informative

      The phones seem to be fading away. I think they didn't make money on them.

    10. Re:No Voice? by yesteraeon · · Score: 2, Insightful

      Correct me if I'm wrong but one really easy way around this would be an encrypted VPN connection. They could probably block VPN connections. However, I'm betting a lot of the market for such a service would be people staying in touch with their offices. For many of these people, the value of an internet connection that doesn't allow VPN is significantly reduced. And obviously I'm just speculating, but the number of people willing to pay $10 might go down significantly once they know about restrictions such as no VPN and no VOIP.

    11. Re:No Voice? by jandrese · · Score: 3, Insightful

      Chances are it will be satellite based internet anyway, making it useless for interactive games (you could play a card game or something like that, but FPS/RTS/etc... are right out thanks to the high latency).

      I've always wondered just how much money the airlines make from those seatphones. I've never seen anybody use one, ever.

      --

      I read the internet for the articles.
    12. Re:No Voice? by rootofevil · · Score: 2, Interesting

      likeohmygodnowaydidhereallyjustsaythat?

      youve got to be kidding me. there is absolutely no reason i need to hear the person i am wedged next to talking about the CUTEST thing his daugther did the other day. flying is unenjoyable enough without sitting through a conversation with my seat neighbors aunt tillie about the smallest little bullshit details in his life because they are so bored they dont have anything else to do.

      even worse would be a teenage girl (or a 30-something who wishes she was a teenage girl) and all the vapid crap they find interesting. im not sure i could turn up the volume enough on whatever it is im trying to distract myself with to drown that out. not to mention the cabin noise which would make them have to yell all the louder.

      there isnt a person flying on any flight i would take that is so incredibly important that they cant be cut off for 4 hours. 4 hours! get a grip, be quiet, and stop reclining your seat. thanks.

      in summary: it would bother me that much.

      --
      turn up the jukebox and tell me a lie
  2. Worst nightmare by wombatmobile · · Score: 3, Interesting

    FTA: "Many travelers find the prospect of phone calls much less palatable than having a seatmate quietly browsing e-mail."

    Yes. Imagine sitting in the center seat between two obese passengers talking non-stop about things you don't want to know about.

    What would you do?

    What could you possibly do at that point?

    1. Re:Worst nightmare by tknn · · Score: 2, Funny

      Hope that they smother you to end the pain...

    2. Re:Worst nightmare by FinestLittleSpace · · Score: 4, Insightful

      I've always been interested why people have a bigger issue with people talking on the phone than talking to a friend on a plane/train.

      Admittedly if it's loud, it's annoying, but what's so different about a phone than a face to face conversation?

    3. Re:Worst nightmare by porcupine8 · · Score: 4, Insightful

      For the same reason that it's ok to talk to your seatmate but not to your friend sitting three rows away. You talk quietly to someone sitting right next to you, but for some reason many people seem to feel it's necessary to project into the phone inches from their mouth. I think it has something to do with the fact that cel phones, unlike receivers on traditional phones, don't actually reach to your mouth anymore, so people subconciously feel the need to make up for that - plus, of course, if your signal isn't so hot you might actually NEED to speak up. Either way, it's far louder and more annoying.

      --
      Warning: Apple/Nintendo fangirl. Likes her electronics cute & cuddly. May be rabid.
    4. Re:Worst nightmare by kidgenius · · Score: 3, Interesting

      A couple of differences, one being is that during a face to face conversation, you tend to not talk extremely loud. Some phones incorporate a slight "echo" so that you can actually hear yourself talking (much like landlines). Many phones don't, and what ends up happening is people yell into the phone, which is exactly what Alexander Graham Bell discovered when he first invented the thing. Additionally, we perceive face-to-face conversations as normal. Cellphone conversations are just weird to us humans (being a relatively new thing). Also, and perhaps slightly more nosy, people like to listen to other people's conversations, and when you can only hear one half of the conversation, it probably annoys people on some unconscious level. It's just programmed into us that communication exists face-to-face, or at least that's how it primarily has been for eons.

    5. Re:Worst nightmare by frenchbedroom · · Score: 2, Interesting

      Someone will likely bring out a study that concludes that your brain interprets one-sided conversations differently than if you hear both sides of the conversation.
      That, and the fact that phone conversations are extremely phatic by nature. Not only do you get much less than 100% of the information, but most of the babble that's going on isn't information at all, which to you will gradually translate from a mild irritation at such a boring stream of uninteresting yakking, to eventually snatching the annoyer's cellphone, shoving it down his f*ck*n throat, and uppercutting him with superb, glorious, healing might.
    6. Re:Worst nightmare by jcuervo · · Score: 3, Insightful

      Admittedly if it's loud, it's annoying, but what's so different about a fart in the bathroom to a face to face fart? If I farted on my girlfriend's face, she'd be pissed.

      --
      Assume I was drunk when I posted this.
  3. Had me until this line... by explosivejared · · Score: 4, Funny

    "I think 2008 is the year when we will finally start to see in-flight Internet access become available..."

    Note to everyone, declaring this "the year of implementation x of tech y" automatically sets that tech back indefinitely. This is how this will work out now. The service will be used for years by technically elite fliers who rave over its superior stability when compared to ground based wi-fi. Then several years down the road a group with the motto "airline wifi for humans" will again attempt to make the year of "in-flight internet access", only to realize that the people are still reluctant to adopt it. It's a proven paradigm.

    So remember, if you are passionate about a technology, do not declare this "the year of it," as you are only hurting it.

    --
    I got a catholic block.
    1. Re:Had me until this line... by morgan_greywolf · · Score: 5, Funny

      So remember, if you are passionate about a technology, do not declare this "the year of it," as you are only hurting it. Well, in that case I declare that 2008 will be the year of Vista on the desktop!
    2. Re:Had me until this line... by morgan_greywolf · · Score: 2, Funny

      What has changed? Inquiring minds want to know! They weren't making money off of it before.

  4. offtopic by gEvil+(beta) · · Score: 3, Funny

    Unrelated to in-flight internet service, but has anyone ever tried playing a flight simulator on a laptop while on a plane? I'd love to see how quickly you could get yourself kicked off by doing that. : p

    --
    This guy's the limit!
    1. Re:offtopic by Zebedeu · · Score: 2, Funny

      Bonus fun if you're middle-eastern-looking and keep flying your plane into buildings :-)

  5. w00t by ByKai · · Score: 2, Funny

    w00t a flying cyber cafe! Now we just need some starcraft CDs and a bunch of angry koreans to scream at each other

  6. Don't hold your breath by Opportunist · · Score: 3, Insightful

    Yes, we'll see the first planes with this service in 2008. On lines that are heavily contested and where competition is high, so passengers will choose carrier X over Y because they can get internet access. Don't count on it being available on domestic flights where only one or two lines have already split the market up between them, or on lines that are overbooked anyway.

    Not to mention that the first planes to be fitted with this will take off in 2008 (allegedly). That doesn't mean that every plane there is will suddenly become equipped with it. Usually, such things take a long, long time.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re:Don't hold your breath by morgan_greywolf · · Score: 2, Insightful

      Correct. And given that most of us choose flights that are not nonstop (i.e., flights with layovers) due to their cost usually being much lower than nonstop flights (though this is not always the case), you probably won't wind up on too many domestic flights that are more than 4 hours anyway. So unless you travel overseas, you're probably not likely to see this very much in 2008.

  7. The Internet is the second most important feature. by dada21 · · Score: 3, Interesting

    ...but I need a power source. I usually travel with my "lite" laptop, and a spare battery, but even that's not always enough. Some of my flights (ORD->BOM) last nearly 20 hours (with 1 stop, where I could theoretically recharge somewhere).

    I don't mind paying upwards of $40 for a flight for web access, actually, but I'd assume few others would. Speed/latency isn't an issue, but I do wonder how well it would work over large bodies of water.

  8. Re:The Internet is the second most important featu by ZeLonewolf · · Score: 2, Informative

    Some planes do have in-seat power. The Airbus A330-300 which I've flown to Europe many many times has in-seat power in coach. In fact, Lufthansa (Germany's national airline) had free wifi last year on their transatlantic Boeing jets. Not sure what happened to that service, but it was great...only problem was THOSE jets didn't have power. Just bring extra batteries for your laptop I suppose :)

    --
    "If at first you don't succeed, lower your standards."
  9. ...not during takeoff and landing, but... by DriveDog · · Score: 2, Insightful

    ...what about during waiting time on the ground at the gate after the door is shut or sitting on the taxiway? If not then, then they're missing a big opportunity to pacify some agitated customers.

  10. This internet will also be for porn by finlandia1869 · · Score: 2, Funny

    Trekkie Monster was right! Can't wait for the first time a flight attendant has to ask a customer to stop surfing for porn.

  11. Flying into the US by PinkyDead · · Score: 5, Funny

    "We are experiencing a little RIAA turbulence and so the Captain has turned on the no downloading sign. Please refrain from downloading anything until the airplane has come to a complete stop and you are safely within the terminal building."

    --
    Genesis 1:32 And God typed :wq!
  12. I don't get it by SL+Baur · · Score: 2, Insightful

    We've been told that notebook computers with wireless internet and cellphones interfere with the avionics and are dangerous and must be kept off the entire flight. Now internet access from planes is O.K. What has changed?

    Just asking.

    -sb (dreading the horribly long flight across the Pacific he faces to go home for Christmas)

  13. Re:Two things... by squidguy · · Score: 2, Informative

    ) This has been tried before - Lufthansa? United? Wasn't popular.
    Actually, it was very popular on Lufthansa. The problem was that Boeing (owned Connexion) wasn't seeing much ROI across all the airlines and couldn't keep the service running for its limited deployment throughout the carriers. US airlines couldn't afford to install it, generally.

  14. No room anyway by SoundGuyNoise · · Score: 2, Insightful

    Call me when there's even enough room to open my laptop to a viewable angle.

    --
    You never expect irony, do you?
    Want to be a professional wrestler? Visit www.iyfwrestling.com
    @iyfwrestling
  15. Obligatory request. by jackpot777 · · Score: 2, Funny

    If someone can just incorporate the following into a post:

    - pr0n

    - the phrase "...in their upright position before landing..."

    that would be great, thanks.

    --
    Shiny. Let's be bad guys...