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20% of U.S. Population Has Never Used Email

Ezratrumpet writes "A recent PC World article notes that 20 percent of the U.S. population has never sent an email. Does this number over- or underestimate the actual number of people who know nothing of email? What are the implications of this statistic to our society? Or are these people just Luddites who mourned the demise of the telegraph and have also never used a telephone?"

35 of 279 comments (clear)

  1. A life without spam by LoadWB · · Score: 4, Funny

    So there are 20% of Americans who wonder why in the world Hormel would be sending canned ham to people, and still complain about the amount of junk mail they receive via the USPS.

    Amazing.

    1. Re:A life without spam by nschubach · · Score: 3, Insightful

      My first thought was that there are probably 10-15% of the older generation in our society as well. I don't have the numbers, but you could probably conclude, based on the average age of death around 70, that 1/8th (12.5%) of the population is age 60-70+, 12.5% would be in the 50-59, etc. This would mean that the folks living to 80/90+ would factor in to the retired and enjoying their camping, fishing, knitting, and whatever else people do when they retire instead of sitting in front of a PC all day.

      --
      Every time I start to have faith in humanity, I ruin it by driving to work between 7 and 8 am.
    2. Re:A life without spam by socsoc · · Score: 3, Funny

      Camping, fishing, knitting? I look forward to retiring and being able to sit in front of a PC all day. I can probably do those other activities on my 360...

    3. Re:A life without spam by Hucko · · Score: 3, Funny

      there is a knitting game??? What is wrong with these people!

      --
      Semi-automatic amateur armchair Australian philosopher; conjecture ready at any moment...
  2. Households, not population by RonnyJ · · Score: 5, Informative

    It's 18% of all households, not 20% of the US population.

    1. Re:Households, not population by DigitAl56K · · Score: 4, Funny

      Darnit, I am going to have to RTFA. I want to know if they send and receive text messages. HI I R NIGERIAN, I HAVE $200K, NEED UR BANK DETAILS FOR TRANSACTION, HURRY, U WILL B RICH!
    2. Re:Households, not population by DigitAl56K · · Score: 5, Insightful

      Just as a side: When I wrote this I did so in humor, but it does hold an element of interest. People who have never used e-mail are going to be far more susceptible to scams that those who have used e-mail have become well aware of and learned to ignore. The art will be in perpetrating them over forms such as SMS, which allows only short messages, successfully. I would say 1/5 people a reasonably large target population.

    3. Re:Households, not population by ubuwalker31 · · Score: 3, Interesting

      According to http://www.internetworldstats.com/stats14.htm 71.4% of the entire US population uses the internet.

      Assuming that the 6.8% of the population is under 5 years old and doesn't use the internet, and assuming that the 12.4% of the population is over 65 doesn't use the internet, leaves about 9.4% of the population unaccounted for.

      Also, what about the 14 - 25 year old demographic who are using SMS rather than email?

      So, I guess what I am saying here is that if only 71.4% of the US has access to the internet, how is it possible that 18% of all households don't use email?

    4. Re:Households, not population by neomunk · · Score: 3, Insightful

      I need to clarify, because in rereading that I noticed how little information that conveys.

      The target demographic in these scams (especially with the added consideration of SMS-spam) are:

      a) the older folks who could REALLY USE a few (nevermind a few HUNDRED) extra thousand to get by

      b) teenagers using mommy and daddy's bank account, thinking they are 'the slick'

      c) the dirt poor, who have seen black market dealings all their life, and know a good con can pay off sometimes (low value target)

      d) idiots

      Most people belonging to any of those groups see $200K as a goldmine. Hell, I know what money's really worth, and would STILL jump at a chance to catch $200,000; not to the point of forgetting what lying deceitful creatures humans can be though.

  3. So? by DigitAl56K · · Score: 5, Insightful

    What are the implications of this statistic to our society? None. If people needed to use e-mail then they would use e-mail. The summary seems to imply that if you've never sent an e-mail there is something wrong with you or you fail at life. I can think of plenty of careers that don't even involve working with computers, and some people like to enjoy a more "disconnected" lifestyle.

    Or are these people just Luddites who mourned the demise of the telegraph and have also never used a telephone? I don't know, TFA doesn't seem to mention that. Why don't you accuse them of being illiterate freaks or something while you're at it?

    From TFA:

    "Many people just don't see a reason to use computers and do not associate technology with the needs and demands of their daily lives," Barrett said. Shocker.
    1. Re:So? by DigitAl56K · · Score: 5, Interesting

      Why does everything come down to carbon emissions lately, and what does that have to do with the summary. But sure, I'll bite. You're using e-mail. The entire time you're writing it you're sitting at a computer using between 150W and 300W (typical). Probably half a dozen devices between your computer and the destination server are responsible for transmitting the packets over long distances (your modem, the various routers and mail servers). The NSA intercepts your e-mail, automatically runs AI on it in a massive data farm, which uses quite a lot of CPU time. Meanwhile a letter is read with zero power emissions at both ends, and it is transported with tens of thousands of other letters, the inefficient part of the transport being only near the local destination.

      But honestly, I just pulled that out of my ass, and so did you, and probably so will anyone else who replies. But that will still be more interesting than the questions raised in the summary..

    2. Re:So? by servognome · · Score: 3, Insightful

      What are the implications of this statistic to our society?

      None. If people needed to use e-mail then they would use e-mail. The summary seems to imply that if you've never sent an e-mail there is something wrong with you or you fail at life. I can think of plenty of careers that don't even involve working with computers, and some people like to enjoy a more "disconnected" lifestyle.
      There are in fact implications to our society. Rather than look at it as a flaw in the people, look at it from the point of view that the flaws of email does not meet the communication needs of those people. By learning the reasons email doesn't meet the communication needs of a significant portion of the population, you can either expand the capabilities of email, or design new systems to address those gaps.
      --
      D6 63 0D 70 89 81 BB 8E 7B 7C 5F 5D 54 EA AB 73
    3. Re:So? by amRadioHed · · Score: 3, Insightful

      Maybe it's more indicative of my own personality flaws, but I sorta wish I didn't have electronics in my life all the time. Realistically the vast majority of time I spent watching TV or surfing the web is wasted time. If I didn't have those always available to me for instant gratification I would spend more time on my less passive pastimes such as reading and studying and in the end I'm sure I would find that to be far more rewarding.

      Instead I'm fairly lazy and so here I am yet again posting on slashdot.

      --
      We hope your rules and wisdom choke you / Now we are one in everlasting peace
    4. Re:So? by DigitAl56K · · Score: 5, Insightful

      However, computers are very useful tools in *any* lifestyle and they help save a lot of time and resources. Living without computers and e-mail these days is nearly as cumbersome as being illiterate. Let me temporarily step into the shoes of Joe Shmoe. I get up in the morning, brush my teeth, take a shower, get dressed and head out to my construction job. I work hard for 8-9 hours. During the day I grab some coffee and some lunch. I listen to the radio. I come home to my wife at night, picking up some groceries on the way. We have dinner together. I go hang out with the guys at the bar for a while, we chat about the game on TV and whether we like Hillary or Obama better. I head back home, help put the kids to bed and turn in.

      Why do I need to use a computer, and what is the big difference it's going to make in my life?

      I often feel sad that I'm so tied to the computer and similar devices - there are plenty of people out there who I feel live a fuller life than I do simply because they're not attached so heavily to computers. While we're sitting here writing to each other on Slashdot about people who don't use e-mail, others who perhaps don't use e-mail are spending time with their families and friends. I would not say I'm envious of people who don't use e-mail, but I can see the positive side of it.
    5. Re:So? by DarkOx · · Score: 4, Insightful

      let me add some of the parts you left out of Joe Shmoe's life.

      Saturday morning:
      I noticed the car was running funny ever since my last fillup and now the check engine light is on. Being a pretty talented mechanic I have checked everything over and it all looked fine, but the spark plug on number 3 cylinder was fouled. I have cleaned and now the engine is running smooth. That damn light is still on though. I'd really like to just reset it and see if it comes back. I am sure there is an easy way and that that Google thing everyone is talking about could tell me but since I don't have a computer I am going to have to spend 2 hours making phone calls to local shops and the manufactures tech center until I can find someone who will tell me how to do this, oh well there goes Saturday.

      Sunday Morning:
      On the way home from warship the wife tells me she has notices our savings account has not been growing as fast lately. She is concerned about our future retirement and sending the kids to college. What are we spending so much money on all of a sudden? She and I would like to know. I keep pretty good records and receipts. I can tell you what are balances are without calling the bank, ok I don't know exactly when that last interest payment got credited. My paper ledger does a great job. Its odd though combing my eyes over it I don't see any unusal expense. Have gas and groceries just gone up that much? Well let me get out the calculator and start totaling those specif items up over the past few months and then flip back to this time last year and do the same. Yep that is where the money went. That only took half an hour, not to shabby, although Jim at work said he has this MickySoft Cash program that lets him do that stuff instantly on his computer. It might be nice I don't know.

      I have no problem with people not wanting to use computers. Its a choice and this is a free society. I do think pretty much Adult living in the United States could extract some value from owning one and knowing how to use it. Maybe you don't need e-mail specifically or anyone one application in particular for that matter depending on who you are what you do. That is fine too. I would even venture to guess the average machine from 1990 and the software to go with it is plenty for most people, at least if it was still in good working order. Lets no even pretend though that anyone not living an extremely exceptional life style like monasticism can't find something to offer them in the last 20 years of personal computing.

      I still you FrameWork under the does emulator on my Linux box for most of my financial record keeping. It does exactly what I need. I have macros to import csv files from my bank and the like, just like quicken. I wrote those when I was to young and poor to by that software otherwise I might have.

      --
      Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
    6. Re:So? by JPLemme · · Score: 3, Funny

      Don't forget the CPU cycles the NSA needs to decrypt your email before they can analyze it. Remember: encrypting your email isn't just unpatriotic; it also wastes Mother Earth's natural resources.

    7. Re:So? by vertinox · · Score: 3, Insightful

      Why do I need to use a computer, and what is the big difference it's going to make in my life?

      Funny that you mentioned construction labor because I got my current contractor referred to me over the net and we actually send communications and contracts via email.

      The point is that computer lack of computer technology is only OK up until a certain point until it is impossible to compete with the rest of society in a capitalistic system.

      Currently Joe works construction, but do to immigration and advances in technology his jobs are getting harder and harder to find (also especially due to the failing housing market).

      When a site manager needs to pick up some hired hands and depending on the skill will take first come first serve with the employment and he needs those workers ASAP. Sure he'll put in a ad in the local newspaper, but he also posts on Craigslist or a Union forum or emailing list (if you happen to live in such an area) that he needs workers for his latest project.

      Joe shows up a day after the ad in the newspaper went out and the site manager says "Sorry bud, we got everyone we need last night with mostly these 18 to 20 year olds who responded to the online posts and emails."

      Now such a scenario isn't 100% likley... I mean he might have a friend with a computer or knows the cousin of the site manager who gave him a ring the night before, but thats no guarantee as time progresses.

      We have limited resources and employment to go around and having a computer will give you an edge information wise and if you sit this out then you'll find yourself sitting at home unemployed more and more because people who got the information before you get it the old fashion way.

      So in about 10 to 20 years if you don't have a computer... We'll then lets just say lets hope your kids do so they can take care of you.

      You know that ATT commercial about "the moment"? There is a reason most major corporations are forcing their employees to always carry a blackberry and thats because in a purely competitive world, those who know first will get there first to be served first.

      Its just how the world works at this point though I personally don't like the idea of having to be on call all the time...

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
    8. Re:So? by iocat · · Score: 4, Insightful
      Some people *LIKE* being connected to electronic devices. If I don't want to get emails, I guess I could turn off my Blackberry, but... I LIKE GETTING MY EMAIL RIGHT AWAY. I love my Blackberry. It rules.

      I like computers. I like email. I like SMS. I like videogames. Hell, I like watching TELEVISION.

      I don't understand this "computers are evil" meme that rises up at slashdot -- what the hell are you doing on this site, or working in tech, if you don't like computers or electronic devices? Unless, you're the kind of 'phone it in' asshats that make my working life less enjoyable -- not saying you are, but what the fuck?

      I've taken vacations and turned off my phone, left the game systems behind, and gone someplace with no TV. It was nice and peaceful, just kicking it and reading books. I love me some books -- probably my favorite leisure activity.

      But I've never been happier to come back from a vacation! Cell phones rule. Videogames rule. Email lets me interact with my wife about a million times more than I would if we didn't have it. Social networks enable me to stay involved in the lives of friends who live thousands of miles away -- and have them involved in my life too. Videogames let me interact with my son on levels I couldn't otherwise. Computers rule. I don't think my laptop has been more than 10 or 20 feet from me, other than if I'm out to eat, in months. Cell phones -- don't get me started! Do you remember trying to coordinating meeting up at a location before cell phones? It sucked! Cell phones are freaking sweet. My phone gives me directions, it tells me where traffic is, it enables email, people can call me on it. It has all my friends' contact info. It connects to the Web. It has an MP4 of the moon landing I can watch when I'm bored. It has MP3s of my favorite songs I can listen to. It's fucking rad!

      Technology: It's a good thing!!

      --

      Dude, I think I can see my house from here.

    9. Re:So? by Jimmy+King · · Score: 3, Informative

      As to TFA... I didn't read it, but there doesn't seem to be anything abnormal or surprising that some people haven't used email. I never learned to drive a car. Does that make me abnormal?
      It depends on where you are, but here in America, yes, that makes you abnormal. If you're in the wilds of Africa, probably not so abnormal. Never using a fairly common method of communication which has been around for quite some time now as technology goes is also abnormal. I didn't have a cell phone until less than a year ago because I had no need for one. I finally only got one because work was willing to foot the bill. I was also abnormal in that regard, especially within my age group and peers.

      Abnormal doesn't mean wrong, stupid, or anything else bad. It just means you're not doing the normal thing that the majority of people do.
    10. Re:So? by cayenne8 · · Score: 3, Insightful
      "Yes, "better" is subjective but given both the hassle of email spam / Bad Things(TM) and the fact that most home users (which is the subject group here) have a very limited set of contacts, email is the least useful of the list of possibilities. You are coming from this from a business perspective where I am coming from a home perspective. Even in a business perspective, I would rather deal with a business one-on-one real-time even if that means they tell me they will contact me later with my answer that they don't know off hand in email. It is called "customer relations" in most circles. The point is, for me the spammers have won. I detest email to the point of only checking it when I know something is coming in."

      You are just like a friend of mine that seems to almost detest email...but, it isn't spam that drives him away. He keeps harping on that he'd rather make a phone call, etc. My other friends in our little group, all are like I am....and we prefer email. During the work day, phone calls can be heard by everyone else in 'cube land'. With email, no one around you knows your planning your weekend motorcycle trip rather than asking a java coding quesstion. And most often...you can only call one person at a time (Ok I know you can do multi-party calls, but, you have to do the dialing regiment and hope everyone is available that moment)....with email, and CC, you can hold conversations with the whole group.

      My friend gets pissed at times and says not to send so much email, but, then when we do that...he gets made when he gets left out of plans we make during the week for the weekends. It is a real PITA.

      I actually prefer email to IM (I've not used much, but, mostly due to workplaces I've been at do not allow it...security risks), and especially to phone calls. On the weekends, I hold email conversations with friends and family of mine all over the country. I do make a couple of calls with Mom and Dad....but, mostly email. Sometimes emails over the weekend are almost in real time...that much of it. But, the thing is...I can do it asynchronously and not have to stop my usual weekend things, like on Sundays...I have to do all my cleaning and cooking (and shopping) that day for the next week. I can be running all over the place...but, I have computers in the kitchen and all over the house, always on. I can do quick snippets on email and keep going. With a phone call...I have to STOP what I'm doing usually...for an extended period of time, and hold the phone and talk. In the evenings when I'm watching TV or a movie....I can email without really dropping my attention to the program, but, a phone call? I gotta put things on pause...or miss out on something if I let it run.

      So, basically...I'm the complete opposite of you....I really prefer email as my primary method of communicating.

      I also type quite fast...as do most of my friends that I email with. My friend that hates email, is a slow hunt and pecker....we're often hypothesized that maybe this is one major factor why he doesn't like email as much...to HIM...it takes too long and too much effort since he is a poor typist?

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  4. You think that's stupid? by religious+freak · · Score: 4, Interesting

    People still RENT their phones...
    http://www.clientleasingservices.com/

    750,000 of them, according to usatoday...
    http://www.usatoday.com/news/offbeat/2006-09-14-phone_x.htm

    --
    If you can read this... 01110101 01110010 00100000 01100001 00100000 01100111 01100101 01100101 01101011
  5. Shocked?! by sysusr · · Score: 5, Informative
    According to http://www.internetworldstats.com/am/us.htm:

    Internet Usage Statistics
    215,935,529 Internet users as of Dec/07, 71.7% of the population, according to Nielsen//NetRatings

    Latest Population Estimate
    301,139,947 population for 2007, according to the Census Bureau. If 28.3% of the population aren't internet users, why is it a surprise that 20% haven't sent an email?
    --
    \x72\x6D\x20\x2D\x72\x66
  6. Re:Seems about right by Anonymous Coward · · Score: 3, Insightful

    20% of America doesn't use e-mail because they don't have anything to say via e-mail. Consider the same logic with regard to first posts ;)

  7. Far, far worse: by johannesg · · Score: 5, Funny

    Just about 100% of all young, single females have never sent email to me!

  8. Articles attitude explains everything by cliffski · · Score: 3, Insightful

    "Or are these people just Luddites who mourned the demise of the telegraph and have also never used a telephone?"

    Its that sort of arrogant crap that makes people vow to never use a computer. Some people have no need for a particular tech. I NEVER send text messages, they seem a waste of time. I don't use RSS and have no idea what twitter is. I never use myspace and don't have a facebook page.

    So fucking sue me.

    This infantile attitude of "I use tech X and thus so should you" just shows the immaturity of the poster, not that they are in any sense 'better' than those not using that technology.

    --
    DRM-free indie games for the PC and Mac: Positech Games
    1. Re:Articles attitude explains everything by Oligonicella · · Score: 3, Insightful

      From article:

      One-half of those who have never used e-mail are over 65, and 56 percent had no schooling beyond high school.

      What do you want to be there's a significant overlap in those two groups? What do you want do bet that those over 65 aren't concerned about e-mail being the sole communication method of either job or consumer markets? That 'evaporation' will be simple attrition and won't support any conclusions at all.

  9. It was a Phone Survey by Metallic+Vortex · · Score: 5, Insightful

    The article says that it was a phone survey. This means: 1: The people are obviously not "Luddites who mourned the demise of the telegraph and have also never used a telephone", since they used a phone to answer the survey questions. 2: Most of the tech-savvy people I know don't even have land lines. They use cell phones or things like Skype, which are difficult to survey for various reasons. The people who go those routes have generally used email. Therefore, the sample population was already skewed toward people who wouldn't have used email anyway.

  10. 10 years.... by MosesJones · · Score: 5, Insightful

    To put this into some form of perspective, strange here on Slashdot I know, but in reality for most people internet became a potential reality around 1998 (AOL going onto the internet from its walled garden) or at best 1996. So maybe another way to look at this study would be

    From zero to 80% in 10/12/15 years, how the US has embraced email

    Sure lots of the people here on Slashdot might have had an email account in the 80s, but that is an insignificant minority. I actually think that it is pretty impressive at 80% penetration given some of the literacy issues in the US education system.

    --
    An Eye for an Eye will make the whole world blind - Gandhi
  11. I'd expect it to be higher by petes_PoV · · Score: 3, Insightful
    What proportion of the population is under 10?

    How about over 60?

    These groups are overwhelmingly not emailers (yes I know a few members of either of these groups will trump up "I do" - you've self-selected so you're not representative)

    Once you take these groups out, you probably have about 80% of the population. I'd have to say that I doubt if all, or even close to all, the remainder have used email. Therefore I assume the total of never-emailed is higher than the 20% cited.

    However, in the grand scheme of things, so what? People can lead full and happy lives without technology. Hard as it may be for the tech-obessed to even consider it, not everyone is like them.

    --
    politicians are like babies' nappies: they should both be changed regularly and for the same reasons
  12. poverty part of the cause? by DMoylan · · Score: 4, Interesting

    from wikipedia http://en.wikipedia.org/wiki/Poverty_in_the_United_States

    Poverty in the United States is cyclical in nature with roughly 12% to 15% living below the federal poverty line at any given point in time, and roughly 40% falling below the poverty line at some time within a 10 year time span.

    if you are living below the poverty line then a computer and the increasingly large amount of power it uses are a unavailable luxury.

  13. Why call them Luddites? by Secrity · · Score: 4, Insightful

    Why are people who see no need to have a computer being called Luddites? I don't know that any of these people are opposed to progress, they simply don't have access to email equipment or don't use email even if they have access.

    My mom and dad are definitely not Luddites, my mom used to be a Cobol programmer and my dad taught me electronics when I was small; they simply don't see any need for a computer in their home. They have cell phones, a 5.1 channel sound system, and DirectTV; but no computer.

    When people see no need for televisions in their homes, should they also be called Luddites?

  14. Choice? by argStyopa · · Score: 4, Insightful

    The summary, even leaving aside its tone, is flawed in that it seems to presuppose this is by choice.

    I think people underestimate the amount of poverty - even in the US, where the official definition of poor still most often includes obesity, a car, 2 televisions, airconditioning, and other things seen as luxuries across most of the world.

    If you have a family of 4, and are making a combined income of ~$30k/year, and have payments to make for housing/car/food/medical, you might be stretching to pay the PHONE bill much less have luxury money to spend on frivolities like a web connection. And yes, they are frivolities: if all of your friends are in similar financial circumstances, you have even less incentive because they aren't going to be online EITHER. Finally, even the web is squeezing these folks out - browsing by modem SUCKS, and it seems that more and more sites are building fancy flash front-ends that take minutes to d/l at modem speeds.

    --
    -Styopa
  15. I would say that is really good by smchris · · Score: 3, Insightful

    Those of us around IT don't always see them regularly, but remember, 16-17% of the population just aren't that smart. And per another comment, 1% are in jail. I saw a college alumni survey about a decade ago and email use really dropped over about the age of 55 -- which I guess now might extrapolate to 65? Lot of Americans over 65. Lot of Americans at the poverty level as well.

    Admittedly, many of these factors are coexistent but 20% sounds really good all things considered.

  16. And the illiteracy rate is... by mraiser · · Score: 5, Informative

    ...approximately 20% A government study showed that 21% to 23% of adult Americans were not "able to locate information in text", could not "make low-level inferences using printed materials", and were unable to "integrate easily identifiable pieces of information." (http://en.wikipedia.org/wiki/Literacy_in_the_United_States)

  17. I'll bet 20% havn't used mail of any kind ... by SpinyNorman · · Score: 4, Interesting

    According to this Newsweek article from 2002, in 2002 44M of the (then approx. 280M) US population were functionally illiterate.

    http://www.shashitharoor.com/articles/newsweek/illiterate.php

    From other sources about 11-12% of the US population is below the official poverty level, and I'll bet there's only partial overlap of that figure will the functionally illiterate group.

    From that perspective 80% of households using e-mail seems remarkably high, especially for such a new technology with such a high barrier (computer ownership/literacy, internet access, intellectual curiosity) to entry.