Slashdot Mirror


The Most Annoying Software Out There

superglaze writes "ZDNet UK has a very entertaining round-up of the most annoying software out there, and everything from RealPlayer and Adobe Reader to Java and Norton Antivirus gets a kicking. 'The internet has brought us many joys. It's rewritten the rules of business and pleasure. And pain. For it allows what may have seemed like bright ideas at the time ('let's use it to make sure our customers have the latest software', for example) to turn into a stinking pit of misery — usually, but by no means always, after marketing gets its fangs in.'"

41 of 885 comments (clear)

  1. Print Version (and my Apple woes) by elrous0 · · Score: 5, Informative
    Print Version (unless you want to click through about 10 pages)

    And I agree with most of these, particularly Apple. I recently spent several hours trying to remove Quicktime from my system and replace it with Quicktime alternative. I had to go in and hand edit the registry. The damn program was incidious about wriggling it's way back into my system tray and running processes if every single reference to it wasn't removed from the registry. That will be the last piece of Apple software I ever install on my system.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:Print Version (and my Apple woes) by BadAnalogyGuy · · Score: 5, Informative

      Worse than that, actually. If you try to delete qttray.exe, the quicklauncher app that sits in the task tray and eats up memory for no other reason than giving QT a minor boost on startup, the quicktime application will detect this on system reboot (because it is registered as a startup application) and recreate the qttray.exe executable file from a stored version somewhere in its own bowels.

      That's right. If you delete qttray, Quicktime opens its maw and barfs up a new version of it. Then it turns it on and puts it back in the task tray.

    2. Re:Print Version (and my Apple woes) by Ollabelle · · Score: 3, Informative

      So don't delete it. Just run msconfig.exe and disable it.

      --
      Ibid.
    3. Re:Print Version (and my Apple woes) by Keruo · · Score: 5, Informative

      Removing Norton is simple, it just takes few steps.

      Just open Start->Settings->Control Panel->Add or remove programs and uninstall it. Reboot.
      If the install asks for password, the password is symantec.
      After reboot uninstall Live-Update, also from control panel. Reboot.
      Then download norton removal tool and run it to make sure it's gone.

      --
      There are no atheists when recovering from tape backup.
    4. Re:Print Version (and my Apple woes) by gaspyy · · Score: 4, Informative

      No - if you disable it instead of deleting the entry, it'll stay away.

      It's the first thing I do after installing stuff - disabling stupid startup items.

    5. Re:Print Version (and my Apple woes) by FredFredrickson · · Score: 4, Informative

      You're right, that is simple.

      I work in computer repair, and on more than just a few occasions, the actual uninstaller for norton doesn't work. In fact, it takes very little effort to get a copy of norton to stop functioning properly. The security center will warn that certain parts of the software aren't working properly- and when you try to fix it, they just don't work. So then you try to uninstall it, and it comes up with an error.

      So, I'd like to correct your few steps:

      Step 1. Run the Norton Removal Tool. Don't waste your time with any of the other steps.

      --
      Belief? Hope? Preference?The Existential Vortex
    6. Re:Print Version (and my Apple woes) by nawcom · · Score: 3, Informative

      assuming you're runnning teatimer since every windows user should, permanently reject permissions for qttray to get added to the startup apps in the registry the next time it tries to.

    7. Re:Print Version (and my Apple woes) by greetings+programs · · Score: 5, Informative

      You can avoid installing QT by using QT Alternative here http://www.free-codecs.com/download/QuickTime_Alternative.htm All the goods without the bloatware.

      --
      Greetings, programs!
    8. Re:Print Version (and my Apple woes) by p0tat03 · · Score: 3, Informative

      Most times I 'sleep' the computer I need to restart. Multiple monitors at work? I need to restart. Two days of intense document construction? "Out of memory" and I need to restart. After 2 days the cursor becomes jumpy, I need to restart and the list goes on and on and on.

      May I suggest that this may be a hardware issue? I run a MBP with Leopard and have had none of these problems. In fact multiple monitors is one of the great things about running a Mac :) It just works, and it remembers all your settings to boot. Connect it to your work external monitor and blam, one desktop, connect to home, blam, another. I've also seen problems on MacBook hinges that prevent proper sleep, maybe this is the case.

      Take it into your local Apple Store, this just ain't right.

    9. Re:Print Version (and my Apple woes) by Dahamma · · Score: 4, Informative

      It's a piece of shit program that happens to be required/automatically installed with iTunes (which is slightly less annoying software in itself that unfortunately is a must have for those little trendy devices called iPods...

    10. Re:Print Version (and my Apple woes) by Zanth_ · · Score: 5, Informative

      I use Windows at work, I have a Debian server and a Ubuntu desktop at home and I own a MBP dual booting Leopard and XP SP2. Windows is easily the most frustrating out of the ones I use but my response is mainly an enquiry regarding your mac.

      I run dual monitors (24" Dell) with my MBP, I run VM Ware Fusion with 1 GB of RAM allocated to the machine (I run a 2G MBP so it is capped at 2 Gigs of Ram). I have Fink installed and when compiling I can still have the VM up and all the while not having any stability issues. I hardly have any updates (and I check weekly). I've never experienced nor heard of anyone in my circle (we are about 20) who have had issues with Leopard. Despite it being a bit sluggish compared to a well setup Ubuntu install or a stripped down XP SP2, I would say it is more stable than the other two over time. I do get the "sleep" problem you mention though, but that seems to be endemic across laptops and OS'. For whatever reason, no one has perfected awaking from sleep yet.

      I'm wondering if your laptop might not have some serious issues. What you describe seems out of the ordinary. You might want to send it off for a checkup. Perhaps you have dying RAM? I've never had to restart Leopard safe for a major update (usually a security patch) and certainly never when plugging in a second monitor. I plug it in and it just works.

      Sure, myself and the 20 folks I work with are a small sample size and therefore this is mostly anecdotal, but just in case, you may want to get it looked at.

    11. Re:Print Version (and my Apple woes) by MPAB · · Score: 3, Informative

      Many cameras take videos in .MOV instead of .AVI; Joe User is told he needs to download QT in order to view his homemade videos and he does.

      OTOH, editing a .MOV file with QT pro takes 1/10 of the time needed to edit it with most non-dedicated video editors.

    12. Re:Print Version (and my Apple woes) by hudsucker · · Score: 4, Informative
      Jeez, do guys you turn off lights by hitting the switch with a hammer? Why not just use QuickTime's control panel to tell it you don't want an icon in the notification area? Then it will never return.
      1. Right-click notification area icon, select Settings.
      2. Select the Advanced tab.
      3. Under Tray Icon, turn off the option "Install QuickTime icon in system tray".
    13. Re:Print Version (and my Apple woes) by toddestan · · Score: 4, Informative

      Because the icon is only a symptom , the real problem is all the worthless processes Quicktime spawns. While that option does get rid of the icon, that's all it does.

  2. Re:Norton Products... by The+Living+Fractal · · Score: 5, Informative

    Repeat after me:

    AVG Free.
    AVG Free.
    AVG Free.

    You should start to feel better soon.

    --
    I do not respond to cowards. Especially anonymous ones.
  3. Honestly, these problems are solveable by It+doesn't+come+easy · · Score: 4, Informative

    Adobe Reader - Using open source PDF reader "Evince Document Viewer" instead. Result? Software does not annoy.

    Apple iTunes - Using open source music program "Amarok". Result? Software does not annoy (and works much better than iTunes as well).

    Windows Update - Using Genuine Linux Distro "Ubuntu". Result? No licensing restrictions, no DRM, no repeated system restarts, no service packs to fix the previous service pack, that fixed the previous service pack, that fixed months old critical bugs.

    RealPlayer - Avoiding RealPlayer like the plague it is (using "Amarok" for the same functionality, if not the same file format). Result? No privacy leaks, no ads, no reporting back to Real on what I listen to or where I visit on the web.

    Java - Using Sun's Java without the Yahoo toolbar. Result? Java is reasonably well behaved. Looking forward to truly open-sourced Java in the near future.

    Yahoo - Use Yahoo's maps to check up on Google results. Use Yahoo throw-away email when I need to be a little bit stealthy. Otherwise avoid Yahoo.com like the plague it is. Result? Happy camper.

    Norton Antivirus - Using upgraded OS "Linux" so that viruses are not a problem. Result? Viruses? I don't have no stinking viruses!

    Preinstalled software bundles - Using upgraded OS "Linux" so that preinstalled software bundles are not a problem. Result? Preinstalled software bundles? I don't have no stinking preinstalled software bundles!

    Outlook/Exchange - Using "Evolution". The jury is still out on whether "Evolution" is worth using verses online calendar and scheduling web sites.

    Flash - Using...nothing. Avoiding flash based websites like the plague they are. Results? Fast web page loading, no privacy issues, no vector for malware installation, only see web pages that actually provide links to relevant content.

    --
    The NSA: The only part of the US government that actually listens.
    1. Re:Honestly, these problems are solveable by Oxy+the+moron · · Score: 3, Informative

      Apple iTunes - Using open source music program "Amarok". Result? Software does not annoy (and works much better than iTunes as well).

      This one needs some clarification... Remember not to buy your music from the iTunes store or using Amarok doesn't help much. Buy from a vendor that does not use DRM-laden music downloads (such as Amazon), use Amarok, and annoyances are no more!

      --

      Proudly supporting the Libertarian Party.

    2. Re:Honestly, these problems are solveable by gmuslera · · Score: 3, Informative

      Flash- Using NoScript to decide which pages/sites could show me flash content. Only see what i want,

    3. Re:Honestly, these problems are solveable by theaceoffire · · Score: 5, Informative
      I don't like your flash solution, so here is mine: Firefox + Flash Block.


      I get all the benefits of no flash, but can still watch youtube and all the rest if I change my mind with no hassle.

      --
      I steal signatures. This one used to be yours.
    4. Re:Honestly, these problems are solveable by unformed · · Score: 5, Informative

      On Windows, use Foxit PDF Reader. It's not open-source, but they do have a free version for non-commerical purposes. It's fast, it's small, and they have it available in a ZIP so you don't have to run an installer.

    5. Re:Honestly, these problems are solveable by ChrisMaple · · Score: 3, Informative

      Conporate quarterly conference calls are generally available only in Windows Media Player and RealPlay formats. Under Linux, this means RealPlay only. Fortunately, Linux RealPlay seems pretty benign.

      --
      Contribute to civilization: ari.aynrand.org/donate
  4. Re:Norton Products... by gravyface · · Score: 4, Informative

    While I'm a regular AVG user (Free Edition at home, and Network Edition for my clients), the interface is attrocious, the malware encyclopedia is next to useless, and the bizarre update/error-state notices are a nuisance. Version 8 improved the admin console a bit, but not nearly enough.

    --
    body massage!
  5. Takes one to know one by Roger+W+Moore · · Score: 4, Informative

    Since they were including companies as well as just software I hereby nominate ZDNet for most annoying website. Why can't they stick the 11 short paragraphs making up the article on ONE PAGE!

  6. My vote: HP by truthsearch · · Score: 5, Informative

    We have one of those all-in-one HP printers at my office, where we're all on Macs. When we first got the printer I installed the disk with the Mac drivers. It also installed a bunch of utilities. Playing around with these utilities I found a tedious maze of buttons and windows. I couldn't even find the most obvious features, like where to see a scanned document.

    But I also noticed my computer was running slower, even when no HP utilities were being used. So I looked at the Activity Monitor and found the HP background applications were permanently taking up 10% CPU, even if nothing was ever printed or scanned. So I removed all of the HP utilities and drivers and found a driver built into OS X which was for almost the same model number. I have no problems at all printing and my CPU is back to normal utilization.

    Not only do these HP utilities suck, but they're annoying when you're not even using them.

  7. Re:Did they mention linux firefox? by pdusen · · Score: 3, Informative

    If Firefox had widespread problems like this, it wouldn't be installed by default on so many distros. Either you broke something or you're a troll.

  8. Flashblock FTW by snarfies · · Score: 3, Informative

    Too many websites lean on Flash too heavily. You'll have a lot of trouble getting by without it on a lot of websites. Its obnoxious, and what's more, there's more and more Flash-based advertising appearing on various websites (yes, I'm glaring at you too, Slashdot). But there is a way to make Flash be a little more well-behaved: http://flashblock.mozdev.org/

    Best Firefox extension EVER. Works on Seamonkey, too, which is what I use at home.

  9. Java update process needs fixing by schwit1 · · Score: 4, Informative
    Some of my users' add/remove programs have a half dozen separate Java installs. And they all install in separate folders.


    Java(tm) 5 update 6
    Java(tm) 5 update 11
    Java(tm) 6 update 1
    Java(tm) 6 update 3
    Java(tm) 6 update 4
    Java(tm) 6 update 6

  10. Re:Bloody Adobe Reader by MBCook · · Score: 4, Informative

    I've been using FoxIt recently which is quite nice. That said, Reading is an amazing piece of software.

    It's slow. Really slow. Amazingly slow. It uses tons of memory. It's just atrocious. But I was used to it on Windows (before a friend pointed out FoxIt which I switched to immediately).

    Then I switched to OS X and got to use Preview. It's wicked fast. It's like opening a 1kb text file in Notepad on Windows. It's almost instant. It's easy to use, no crazy interface, not 6 updates to the updater each time I open it.

    Then I installed CS 2.

    Soon I tried to open a PDF and thought my computer locked up because the file didn't pop open. After a bit the loading screen popped up and loaded. Then the program, then the document. It was terrible.

    So I went and changed the file association and now Preview handles them again and my system works.

    I remember when I had a full copy of Acrobat (not reader, Acrobat) and it opened about 10x faster than Reader does on the relatively high-end (multi-core, 2GB+ RAM) machines I've been forced to use it on.

    Almost everything on the list was good at one time or another. RealPlayer, while not perfect, was small and fast. Norton (the first version for 95) was quite good, even on my slow 386 (yes... 386). Outlook used to be WAY faster than it is now. On my nice desktop it feels like I'm running it through VirtualWindows on a 500MHz G4.

    Flash it's self isn't bad. But so many people seem to not use delay loops and let it run at 600 FPS and suck up all the CPU. Combine that with the terrible and slow interfaces people use it for and it gets a bad rap. Flashblock is your friend here.

    --
    Comment forecast: Bits of genius surrounded by a sea of mediocrity.
  11. Re:Norton Products... by Hankapobe · · Score: 4, Informative
    My brother in law "all of a sudden" lost his internet connection on his computer. After testing the connection, I ran some diagnostics. Guess what? Norton AV was blocking port 80.

    But wait! it gets better. You cannot uninstall it through the remove programs. You have to go into safe mode and uninstall there. Otherwise, you'll just get error messages - regardless if you use Norton's uninstall or Windows.

    What a kick in the balls!

  12. Re:Did they mention linux firefox? by clarkn0va · · Score: 3, Informative

    ...Windows fonts are not available on Linux...
    http://corefonts.sourceforge.net/

    Or apt-get install msttcorefonts for debian/ubuntu users.

    db

    --
    I am literally 3000 tokens away from the chaotic crossbow --Stephen
  13. Re:For those who use Adobe by CelticWhisper · · Score: 3, Informative

    No.

    I'm sorry, but as nice as some of Foxit's features were, the two things that irritated me about it were first that you still had to pay to get the full featureset, and second that it kept altering the goddamn context menu option. "Foxit Reader, Best Reader for Everyday Use!"

    How's 'bout just "Foxit Reader." *Regedit*

    2 reboots later...

    "Foxit Reader, Best Reader for Everyday Use!"

    No, your name is "Foxit Reader." That's...fucking...it. You don't tell me what you are, I tell you what you are on MY computer. And stop expanding out my context menu with a name 3 times longer than any of the other options contained therein.

    *Regedit*

    2 reboots later... Ad nauseam.

    Try SumatraPDF if you just need to read documents. It's super-lightweight, which does unfortunately mean it lacks some features of Foxit, Evince, and others, but I find that I'm usually only interested in reading documents anyway and for that, Sumatra is excellent.

    --
    Help protect civil rights from abuse by the TSA - visit TSA News Blog.
    http://www.tsanewsblog.com
  14. Resident processes for no reason! by Hankapobe · · Score: 5, Informative
    Many programs have these resident services (Windows) that sit there and just take up memory and CPU for no reason.

    For example: Quickbooks. Why does it have to have (IIRC) three services running EVEN IF QUICKBOOKS ITSELF IS NOT RUNNING!? One of them is for updates. The other two I have no idea, but all three sure bogged my system down. I uninstalled Quickbooks and it took Registry Mechanic to get rid of everything. I tell you with this and other problems I've had with Intuit, if I see that company's name on something , I refuse to buy it.

    Back in my day, when we had to program in the snow, uphill both ways, we would check for updates upon startup AND allow the user to turn it off.

    Folks, just because there is a feature for programs or cool way of doing something, does not mean it's a good design.

    Now about Windows registry and the fact that it only grows.....Never mind. I need a drink.

  15. Re:Norton Products... by KlomDark · · Score: 5, Informative

    It's so much more fun to say "Avast! Avast! Avast!" - I've used AVG for years, but am finding Avast even better with a far better GUI. (Although shut off the audio alert "Virus Database Has Been Updated", especially when you have the speakers set for loud and then thing goes off at 4AM or when you're busy with your girlfriend. Scares the hell out of you!) http://www.avast.com/

    And they had 64-bit support before AVG, that's why I switched.

  16. Re:Flash! Aaaaaaa! by oahazmatt · · Score: 3, Informative

    I can only blame the web designers so much for that practice.

    I ditched my last professional web design job. It was for a paintball site. I presented samples of effective navigation from other sites (some related, some not) and had a discussion about directing visitor traffic and what needs to be emphasized.

    Then he starts showing me this flash app that resembles the Windows XP start menu, where all the options are buried. Whenever you click on one, it would just load a different HTML page...in a new window.

    I must have tried to reason with him for an hour. I tried to explain to him how I (in a professional capacity) did not feel it was beneficial and would turn visitors away. He eventually told me I didn't know what I was talking about, and started showing me even more "better-looking" sites, all contaminated with flash menus that didn't even work together.

    I had the chance to walk away from that job. Not all web designers do. If your project manager wants flash, either you can do it, or his nephew can.

    --
    Those who believe the Internet is private,
    find their privates are on the Internet.
  17. Re:Norton Products... by FredFredrickson · · Score: 3, Informative

    I've seen this, and can confirm this behavior, but I think you're a bit mixed up... I work in computer repair, and yes, by default it should block port 80, unless you're running a webserver.

    What you meant to say, is that it blocks internet access- and this is true. Norton Internet Security's default install would block any and all internet access. I think they finally put out an update that fixed it, but during one or two months in 2006ish/2007 we had about 15 computers come in with the same symptoms - no internet. Took us very little time to figure out that it was the NIS firewall's default settings. Bloody stupid if you ask me.

    --
    Belief? Hope? Preference?The Existential Vortex
  18. foxItPDF fixIt by Forget4it · · Score: 4, Informative
    Two grumbles for the latest FoxItPDF:
    • the icons don't look red enough to be pdf.
    • It insists in changing the register value for .fdf every time it launches. So if you like to create a new folder by Right-Click N F it no longer works.
    Anyone know how to banish shellNew permanently from the Reg? Temporary solution is (last line sets the icon back to adobe's)

    REGEDIT4
    [-HKEY_CLASSES_ROOT\.fdf\ShellNew]
    [HKEY_CLASSES_ROOT\FoxitReader.Document\DefaultIcon]
    @="C:\\Program Files\\Adobe\\Acrobat 7.0\\Reader\\AcroRd32.exe,1"
    --
    Artificial intelligence is the study of how to make real computers act like the ones in the movies.
  19. Re:ARGHSFARGH! by Anonymous Coward · · Score: 3, Informative

    \\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\

    Create DWORD called EnableBalloonTips and call it 0.

    Is there a similar setting in gnome/ubuntu? The balloons there are just as annoying, and I haven't found any way to turn them off besides running a chmod -x on some executable or another...

  20. Re:The answer is right there in front of you by Guanine · · Score: 4, Informative

    I can help you with that. Grab the latest version of Firefox at Portable Apps -- I would have gone crazy at work long ago without Firefox Portable. The way it works is it installs software to a USB drive, i.e. only to one directory. You miss out on browsing history and page caching (to avoid wearing out your USB memory), but I've used it for 9 months without problems or headaches. Anyhow, I put my FF Portable on a USB stick and start it off that each morning. If you can't mount USB drives, you can run the software off your desktop. If you can't access that website, you could attach the exe file to an email to yourself, renamed to something like firefox.ppt -- enjoy Firefox at work!

  21. Re:Norton Products... by TheLinuxSRC · · Score: 3, Informative

    If you are using Thunderbird/Mozilla mail this is a fairly common occurence with any virus scanner. Apparently these scanners are smart enough to be able to quarantine single emails from Outlook but cannot do it for a file format that has been used for 10+ years . You can restore the inbox (after making a copy of your current inbox and deleting the associated .msf file). You can then delete the offending email and copy the email from the inbox that was used during the interrum back into your restored inbox.

  22. Re:Bloody Adobe Reader by darkwhite · · Score: 4, Informative

    Use Sumatra PDF, or kpdf/whatever on Linux. Finally, an Adobe-free existence!

    --

    [an error occurred while processing this directive]
  23. Re:Norton Products... by Nimey · · Score: 3, Informative

    There's a setting in T-bird for this: Tools->Options->Privacy->Anti-Virus->Allow anti-virus clients to quarantine individual incoming messages

    --
    Hail Eris, full of mischief...

    E pluribus sanguinem