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Flagship Studios Going Under

Posted by kdawson on from the davy-jones-i-presume dept.

Lunatrik writes "In a not entirely unexpected turn of events, Flagship Studios, the producers of the bug-ridden (at release!) game Hellgate: London is going under, as reported by multiple sources. In addition, many current subscribers to the game are finding themselves unable to cancel their subscriptions due to 'technical errors.'"

5 of 160 comments (clear)

  1. Another way to cancel. by www.sorehands.com · · Score: 5, Insightful

    Since they won't let you cancel, then call your credit card company and cancel with the credit card company.

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    1. Re:Another way to cancel. by diopter72 · · Score: 5, Insightful

      Mod the parent post up so people who are in this mess can see it. In addition, after calling the credit card company, you can also ask to subsequently block all charges from said source (i.e., Flagship Studio or whatever you would see in your billing statement). I don't know if all CC companies do this, but this kind of feature is usually put in place for the repeated bogus/spam charges where you get billed for something bogus, and you keep getting billed for it once a month. This way you don't have to call every month.

  2. Not a huge suprise by Foo2rama · · Score: 5, Insightful

    Been looking for this for awhile, Hellgate has been pretty much a flop. The lucrative SE Asia market never launched and rumors of a bad deal cut with those distributors allowed them to not pay a dime untill the game was what they wanted. Since the game has issues it was never launched, there goes about 15 million in rev that they had planned on.

    In other news no one in the western market can understand their pricing model...

    I really wanted to like this game I spent 4 hours trying to like this game... They missed a few small tweaks in UI could have made the game alot better... At least we have the real Diablo III soon.

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  3. Reminds me of... by T3Tech · · Score: 5, Insightful

    AOL... didn't they have an issue with subscribers not being able to cancel their 'subscription' ... in most cases for several months?
    hmmm....
    1)User/customer requests to cancel account
    2)ignore their request as long as possible
    3)Profit!!!
    4)Deal with credit card dispute - haggle for a couple months to let the interest accrue
    5)refund customer most of the disputed amount
    6)Profit!!!

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  4. Hee hee hee by iminplaya · · Score: 5, Insightful

    Just wait till something like this happens with Microsoft's upcoming subscription model for Office, and you get locked out of your documents. Fun times ahead. Be sure to save in ODF...

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