Blizzard Awarded $6M Damages From MMOGlider

dw604 writes "The makers of MMOGlider have been found in breach of the World of Warcraft terms of service and are forced to pay Blizzard $6M in damages." There's a lot of sticky issues on this one. Mostly I'm amazed that MMOGlider had that kind of cash.

Comments

Finances & Conflict

[eldavojohn]

Mostly I'm amazed that MMOGlider had that kind of cash.

MMOGlider is the application, MDY would be the holder of the finances. After scanning the article, it seems that he is estimated to have sold 100,000 copies at $25 a pop resulting in $2.5 million ... then you have all the costs of hosting and developing and lawyering and all that.

And as the bottom of the article says:

The case is due to go to court again in January 2009 when the remaining issues in the legal conflict look likely to be settled.

At issue will be whether MDY broke the US Digital Millennium Copyright Act and whether Mr Donnelly will have to pay the damages from his own pocket.

And there you have it, in all likelihood they are not sitting on $6 million. As the article says, it's a good thing MDY won its arguments about the 'damages' their program caused to Blizzard otherwise they would be looking at $12 or $18 million settlements.

And there's your sticky issue, what exactly are the damages. I hate this because if I know it's happening, it ruins WoW for me. But on the other hand, does it really ruin the game if someone magically goes from 1 to 70 in two weeks without working for it? I might be jaded that I had to put in hours of muscle distrophying arthritis inducing clicking to get there ... but what's different now? So another player has more gold or resources, it's a tiny leg up in that game as the best items are won in PVP or require meticulous PVE to acquire.

The stickiest issue is that a lot of us are conflicted. It pisses us off that WoW is a little less fair but on the surface this was a guy who avoided all technical attempts Blizzard tried to thwart him in a great game of cat & mouse. In the end, he could claim he was just selling software that users happened to use to violate Blizzard's TOS and EULA with. I've heard the same arguments about BitTorrent and would probably side with the software makers in this case ...

I guess for me 'sticky' isn't a good description of it. No, there are two core ideologies which are conflicting here. The gamer in me says that games should be as fair as possible. WoW is already naturally flawed to some degree in this way and it is Blizzard's responsibility to keep the playing field level. MMOGlider upsets this 'fairness' and destroys the inherent fun in the game. On the other side of the issue he was just a guy writing software and selling it. I could throw him in with the likes of spammers and botnet masters but it was just a legitimate client program running on a paying user's machine.

Add to this what we've suffered through from Blizzard including rootkits and unfounded bans and it's an issue that strikes very close to home.

Re:Finances & Conflict

[SatanicPuppy]

You know that, even though the game is online, there has to be a player right? Glider is a computerized "player" that plays the game for you, doing mindless killing to level the character up.

Re:Finances & Conflict

[mollymoo]

In the end, he could claim he was just selling software that users happened to use to violate Blizzard's TOS and EULA with. I've heard the same arguments about BitTorrent and would probably side with the software makers in this case ...

It's not the same as BitTorrent at all. BitTorrent has legitimate, legal uses. Glider can only be used, and can only have been developed, in violation of The WoW licence. People don't just happen to use it to violate the licence, the very thing Glider is designed to do is in violation of the WoW license.

Re:Finances & Conflict

[Hoi Polloi]

I'd support glider if it meant automated farmers were pushing more high need items like primals onto the market and pushing down their price and increasing availability in the process.

Re:Finances & Conflict

[The Empiricist]

And there's your sticky issue, what exactly are the damages.

From the court order itself (which you can download for about $0.40) there were a set of undisputed facts:

1. MDY began selling Glider on June 14, 2005. Through September 10, 2008, MDY has sold approximately 120,000 licenses for Glider. The amount of gross revenues received by MDY from the sale of Glider from June 14, 2005 through September 10, 2008 is approximately $3.5 million dollars.
2. Blizzard spends at least $942,614.57 per year responding to customer complaints as to bots generally and implementing a bot enforcement program to decrease the number of bots in the game. Glider represents the large majority of bots used in connection with World of Warcraft.
3. Between December 22, 2004 and March 18, 2008, Blizzard received more than 465,000 in-game petitions from users complaining about bots. Several thousand of these petitions mention Glider by name. Blizzard has continued to receive complaints about bots generally, and Glider specifically, after March 18, 2008.

There were also a set of disputed facts and legal conclusions:

1. That MDY and/or Donnelly's conduct caused harm to Blizzard both in the form of the direct expenses used to combat Glider use and infringement, as well as in the form of lost subscription revenue, lost profits, and harm to Blizzard's goodwill and reputation.
2. That Blizzard's damages expert would testify that the lost subscription revenue and harm to Blizzard's goodwill and reputation can be quantified to exceed $20 million dollars.
3. That MDY and/or Donnelly's conduct was willful and wanton and an award of the highest amount of statutory damages--$2,500 per sale of the Glider software--would be appropriate.
4. That Blizzard is entitled to an award of punitive damages against MDY and Donnelly for their intent to cause injury to Blizzard or because they were motivated by spite or ill will or because MDY and Donnelly acted to serve their own interests, having reason to know and consciously disregarding a substantial risk that their conduct might significantly injure Blizzard.

It looks like the $6M are actually stipulated damages. That is, both parties have agreed that if there are to be any damages, they will be $6M exactly. Issues of liability can still be appealed. But, issues of what the damages should be are no longer in dispute. This means that Blizzard and MDY can both keep their legal costs down. Instead of sniping about damages (spending $10 to prove $1 in damages), they can keep their lawyers arguing a handful of core legal issues.

Re:Finances & Conflict

[TheRaven64]

I still don't really see the motivation. That a computer can play the game better than a human is a good sign of a bad game. That people actually want a computer to play for them is a sign of a really badly designed game.

Re:Finances & Conflict

[MightyYar]

That a computer can play the game better than a human is a good sign of a bad game.

Computers can (and have) beat the best chess players in the world. Chess is not a bad game, even though I can never beat the computer on the hardest levels. I'm not defending WOW, since I've never played it - but I disagree with your premise.

Re:Finances & Conflict

[Duffy13]

Actually, bots usually play much much worse then real players. However, they have the benefit of being able to run all the time. The trade off is it may take longer to accomplish a level, but you don't actually have to sit there for it.

Re:Finances & Conflict

[The Only Druid]

I don't see the conflict. In fact, I think this case is ridiculous. A game should be fair? Ok, I am all for that. But simply building a tool that allows people to play unfairly does not constitute a crime or a civil offense. It might be immoral, but then my moral may be different of yours. Perhaps if you were in a tournament and someone uses a cheat, you could sue the cheater (and not the developer of the cheat, unless he happens to be the same person) for damages. But Blizzard? What damages did they had?

Besides, I don't see how he could have infringed their copyright since he doesn't distribute the game. If people cannot meddle with their own RAM because what's in there is protected by IP laws, we live in a very fucked world already.

I don't think you read the documents involved (including the stipulated damages issues already posted here).

Basically, Blizzard isn't just selling the software to users, but also the ongoing experience of the MMO which involves not only operating the servers and updating software, but also ensuring that the use of the software by legitimate customers isn't interrupted by illegitimate users.

A tremendous number of players find themselves disrupted by these Glider bots, and that's the damage.

Re:Finances & Conflict

[StoatBringer]

The problem is that if you can't afford to buy primals, you have to farm them up yourself. Which takes a lot longer than it should if a couple of bots are farming them 24/7.

It's also very annoying when you realise that you have to spend several boring hours grinding mobs but the bot-user just fires it up, goes out for the day, and comes back to several bags full of precious primals (and no doubt the odd blue or purple item as well).

Re:Finances & Conflict

[MightyYar]

The premise of a "discussion board" is apparently hard for you to grasp.

Re:Finances & Conflict

[Sloppy]

Why the flaming fugg would I pay for software to play a game for me, while also paying a subscription fee for access to the game itself?

Perhaps you're a sociocyberpath. You see, normal people empathize with their computer, and feel bad at what all they put the poor machine through. So they give it the enjoyment of mindless repetitive tasks in a virtual environment with others of its kind, all without some stupid and demanding user sitting there at the keyboard. It's "computer time." How sad that you can't imagine this simple kindness.

Re:Finances & Conflict

[Jim_Maryland]

Actually, bots usually play much much worse then real players.

While leveling my priest alt, I ran several instances with players (amazingly mostly hunters...guess the "huntard" term is more appropriate than I had expected) that I would argue are worse than bots.

I think the damage to the game is that by allowing the economies to be influenced by bots and players to gain a high level character without actually learning to play it, real players become disappointed with the game. While playing a character doesn't necessarily make you a good player when you hit level 70, it certainly helps. I could sell my mage (wearing a lot of T6 gear) to a new player to the game and I'm sure people could easily tell that they have no clue how to play. If the server were heavily populated by "bad" players, I'd either transfer to another realm or quit playing the game. This is one of the forms of damage that Blizzard can claim (not sure if they can back it up, but at least they can claim it).

Re:Finances & Conflict

[Wildclaw]

Mostly, I think, "So what?" Glider has no reason to be bound to the agreement, and I still can't see a basis for the damages. Violate the agreement, get kicked off their server.

Read up on tortious interference.

Willfully helping someone to violate a contract is often illegal. And that is where the fact that the functionality sold that people use to violate the contract doesn't have any secondary legal functionality, making the intention clear.

Re:Finances & Conflict

[TarrVetus]

Who asked you? Seriously?

Who asked you to ask who asked him?

Wait, who asked me to ask you to ask who asked you to ask him? And if no one asked us to ask, then why do we ask at all?!

It's all been for naught. Our keyboards... useless, now.

Re:Finances & Conflict

[Tridus]

Actually, it does constitute a civil offense. Thats how Blizzard won the case.

Look up here for the details on what damages Blizzard suffered. They get a lot of complaints about bots. They have a lot of customers who have problems because of bots. They incur a lot of expense paying GMs to deal with bots. These are all quantifiable losses due to Glider.

The bottom line is that Glider's only purpose is to allow people to break Blizzard's terms of service. The courts got this case right.

Re:Finances & Conflict

[MBGMorden]

The computer doesn't play the game "better". If you've ever encountered one out in the wild you'd notice that they're truly idiotic little critters that play terribly. It's just that they AUTOMATE the process. This allows to things: easy powerleveling or easy gold farming.

Regarding powerleveling, the real crux of the issue is that WoW, like many RPG's, really begins at max level. Sure some people enjoy the lower level stuff, but most people, particularly after they've been through all that stuff once already, just want another alt at high levels so they can raid/do dailies with etc.

In effect, the grind from 1 to 70 (soon 80) just becomes a very, very long tutorial portion of the game that you can't skip. Blizzard has somewhat acknowedged this themselves - Death Knights will start at level 55 instead of level 1. They've made leveling under 60 (and to be under 70 post-WoTLK) faster and faster. They've made harder areas of the old world easy to solo.

Personally, I'd like to just see a system that says that for any new character you create, you can either choose to start at level 1 if you like, OR, you have the option of starting them at 85% of the level of your highest level character. So if I have a level 80 mage, I can start a priest at level 68. That would give people enough time to learn the class, but wouldn't put them through so much repetitive content to try a new class or role.

The second issue mentioned was gold farming, and that is obvious. Gold is the money of the game, and even grossly inefficient bots can beat a human when comparing raw time input. For example, when I farm I can get around 100 to 150G per hour. However, given my schedule restrictions, I might get to farm in game for 1 hour, maybe 2, per week. So my farming income is 300G per week tops. Lets say the computer can do 20G per hour. This is often run on a second account with the gold later mailed to the main, so it's running pretty much 24x7. At 20G per hour on average this person has a weekly income of 3360G - over 10x as much as me.

Not sure about a solution there (other than ban the bots when they find them), but just saying that the computer is not "better at the time", it just has no time constraints and on games with heavy-time investment, it's tempting to let the computer grind out the boring parts.

Mike

Re:Finances & Conflict

[MBGMorden]

While leveling my priest alt, I ran several instances with players (amazingly mostly hunters...guess the "huntard" term is more appropriate than I had expected) that I would argue are worse than bots.

I think it's mostly just a matter of frequency. Hunters, for various reasons, are EXTREMELY common. For one, it's a very easy class to solo level with (I mean you've got ranged DPS, a personal tank, and your own healing spell to cast on that tank - you're basically a 3 man group rolled into a single player :)). Second, there was a certain movie that came out a few years ago that featured a really badass elf with a bow, so a lot of adolescents want to play the badass elf with the bow . . . (I wonder if the Horde are now getting more of these now since a Blood Elf looks a lot more Tolkein than a Night Elf :)).

So, lots of players, plus lots of ADOLESCENT players, means that the number of bad attitudes and inept players is going to be very high. Just let me assure you that a hunter, even the night elf ones (I promise ;)), when played right is a tremendously valuable class. Workable CC through traps, some of the best DPS in game (I do BT weekly and the top DPS spots are always occupied by a mixture of Hunters and Warlocks), and with their armor and often high health, they tend to be pretty durable in a raid. We just get a bad rep due to a very bad minority (or hell they might even be a majority, but in any case the problem is with the players and not the class itself :)).

Re:Finances & Conflict

[Jim_Maryland]

A bad 70th level player is a bad 70th level player, regardless of whether they used a bot or mindlessly wandered through the same tasks themselves. Going through the same motions as the bot will not necessarily make them a better player.

The general grinding task will to some extent make you better. If you think about it, why do students do repetitive math problems? Doing it once does not reinforce the skills. Now I won't argue that excessive grinding can also turn people from the game, but they do make people "work" to level. If you could get to level 70 quickly, you would still find bad players since it would be easy to find "guides" to help you. Maybe the grinding also discourages being "power leveled" since a level 70 would find it boring to easily kill the 30 murlocs for some quest when the player should be able to do it on their own.

Re:Finances & Conflict

[karmatic]

The computer doesn't play the game "better". If you've ever encountered one out in the wild you'd notice that they're truly idiotic little critters that play terribly. It's just that they AUTOMATE the process. This allows to things: easy powerleveling or easy gold farming.

There's a slight flaw with your argument. You only know you've encountered one in the wild if it's so mind-numbingly stupid that you can tell. The ones that play _better_ don't get noticed.

Some of them do play better than humans. Genetic algorithms work wonderfully when constrained to as few options as WoW gives you. In fact, it's even possible to train by observing the in-game data (player health, # of mobs, mob health %, player/mob mana, class types, cooldown times, etc.), and using that to build a genetic algorithm that plays like a player.

This gives you a bot that plays like a player.

You can extract terrain data directly from the .mpqs, use it to build a map. When going from point A to point B, assign a higher weight to points within a road, with points in the "middle" of a road higher than those on the edges.

Data-mining (or crawling thottbot) allows you to determine the average levels for mobs in an area, this also gets factored into the cost for the pathing algorithm.

To save space, the entire world is mapped at a very low resolution. There are then several intermediate resolutions used for more fine-grained navigation. Once you get close, MOBs are within the Potentially Viewable Set, and are sent to the client, allowing for detailed pathing to be done by the client.

So, to get from point A to point B, one loads the world map (with it's associated costs), loads the source and destination areas from the medium-res map, then paths the client area using live data. As you approach the next area in the path, the medium-level maps are loaded in order.

This gives you a bot that knows how to get somewhere.

Data-mining quests, combined with location data (start location, etc.), quest type (acquisition vs kill X vs escort) allows one to determine relatively quickly what quests can be stacked together easily to minimize grinding. Using the navigation system, one can determine the most efficient way to get to quests, and which ones will be fastest.

The only real issue with this approach is that you have to keep track of the XP the client has - if the XP goes up when the bot is not playing, you have to exclude all quests that _could_ have been completed, unless you want to run the risk of wasted time.

Yes, I wrote a WoW bot, and it plays almost exactly like I do. It won't get on more than 8-10 hours a day, and the start times and play times vary. I always supervise my bots - they check in, and alert me when people talk to them, try to group, etc. You would never know it's a bot.

My bot even automates Auctioneer, and is smart enough to know whether something is worth more by itself, as a stack, or disenchanted. It will mail things to alts, shove stuff in guild vaults (good if you end up banned), snipe auctions when the server is less busy. It uses neural networking to determine whether or not an action is likely to turn a profit, helping avoid issues where things get dumped on the market and there's a glut. It plays the odds and determines how likely I am to get burned on the deal.

Re:Finances & Conflict

[karmatic]

Why is that better than "gold farming"? First: lots of materials are much harder to farm (e.g. to get a Large Prismatic Shard, you need to be in an instance, get a "blue" drop, disenchant/destroy the drop, and get a shard as result ... bots hardly can do that solo).
It's not hard for a bot to get in a group - there are lots of (for example) HealBots. I bought a 60 priest off eBay (some time ago), and had a number of groups say I was the best healer they ever had.

Also, running an instance with bots really isn't that hard, since the game forces you into fairly defined roles to begin with. The game really doesn't require that much skill.

One of the projects I did (back before ISXWarden stopped working) was a genetic algorithm AI bot. It started with no knowledge of the game whatsoever beyond what one gets inspecting the spellbook.

The logger went through and took snapshots while instance grinding of all players and MOBs. How many enemies, who they were targeting, what spells were cast, how much health/mana everyone had, player levels, etc.

Next came the learning stage. Each player was examined in the Armory to determine their talent points spent in each tree.

Random algorithms were generated, including tests and actions. This was done for each class and talent tree, and the algorithms were run. The ones that behaved most like the recorded data were kept, and used to spawn more of them.

For simplicity sake, the bot didn't abort casting willingly, since it would greatly increase the number of permutations, and didn't seem to matter much in my (not particulary objective) opinion.

After about 2 months of part-time data gathering, and a month or so of "reproduction" - I had algorithms that behaved like very good players. They wouldn't do all the inventory management, etc., but that was all hard-coded.

Desperation

[suso]

Actually, from playing WoW for 2 months now (through Wine no less), I'm not too surprised that MMOGlider made a good deal of money. Seeing the desperation of a
lot of players, I wouldn't be surprised people would pay $25 for this thing. I probably would too if it was allowed by Blizzard.

Re:Desperation

[Jaysyn]

World of Warcraft - A game so fun that people pay for programs to play it for them.

Re:Desperation

[eldavojohn]

World of Warcraft - A game so fun that people pay for programs to play it for them.

You're telling me! I can't wait for World of World of Warcraft to come out! I'm going to roll a 90 lb famished Chinese man working for pennies an hour!

Re:Desperation

[IndustrialComplex]

It isn't so much desperation, but rather the annoyance that the longer this game goes on, the more you are pigeon-holed into your first character choice.

Lets say you want to try a new character now, you better hope that you have the support of your guildmates/friends because it will take a good player 5-6 days to level that character to 70. And that is if you do nothing but grind the character up. So you don't build any of the relationships that you normally would when leveling a character normally and at a reasonable pace. You are banking on using that character with your already established guild relations.

I can't imagine what it will be like when the level cap is raised to 80. The old content is barren enough as it is, now we will have a fairly empty outlands as well. That is unfortunate because a good many of the later quests are group quests which even now are hard as hell to gather a group for. So the game will soon be a 70 level pure grindfest for anyone interested in trying something new or joining the game. Then, add on the rep/gear grinds once you catch up to your friends again.

To paraphrase Chris Rock, I'm not saying I agree with people who use MMOGlider, but I understand.

Re:Desperation

[arth1]

World of Warcraft - A game so fun that people pay for programs to play it for them.

Indeed. It's not like the game becomes more fun after leveling up -- the satisfaction you get each time you level up and each time you find new loot that's better than what you have is the fun. Each time you are being conditioned with a reward, and move into unknown territory. Many gamers even start a new character once they get to a high level because such a large part of the fun is in advancement.

I think a large part of the griefers are people who have power-levelled, and are really bored when they find out that the game isn't fundamentally different at a higher level -- you are stronger, but so is the enemy. Only other players who haven't advanced yet are weaker.

That said, I don't think a tool like this should be illegal. Not any more than a car that can drive at 180 mph should be illegal. But using it on a road with a speed limit is another issue. It's easier for Blizzard to go after one guy than a hundred thousand, but it's still the hundred thousand who willingly broke the "speed limit" and should get the fine. If this program is unavailable, they'll find another. Perhaps one made by someone anonymous and outside Blizzard's jurisdiction. Will that be any better?

My suggestion to Blizzard: Set up a server where bots and similar are allowed, and police better against them on the main servers. Even work with the developers of such programs so you can identify them if used on the main servers. Lend them insight into the code if they sign an NDA and contract stating that Blizzard will be given means to identify the software when (and only when) used on the main servers against the TOS.

But going after the guy with a lawsuit like this isn't going to stop the phenomenon. It's going to ruin one person's life completely, and create a fair bit of animosity.
Plus, it's a misuse of the court system, which has too much to do already.

Finances have nothing to do with awards

[gmezero]

They might not have a penny to them. That has no relation to the award made by the court.

Gold Farming

[mrroot]

Mostly I'm amazed that MMOGlider had that kind of cash.

Maybe they just used their own application to farm some more gold. Just a thought.

Correction:

[geminidomino]

$5.99994 Million.

Their pissing on everyone's right and the concept of computer ownership to punish one douchebag means they'll be selling one less copy of D3.

Re:Correction:

[MasterOfMagic]

You, sir, are an intelligent customer who is willing to take a stance on an issue and back that stance with action (or, in this case, in-action). Not a consumer. Thank you for destroying my belief that intelligent customers did not exist.

Damages, or Punishment to Hurt Imitators?

[GaryPatterson]

Surely the damages are more about stopping future Glider-type automators. Along the way, they'll bankrupt the company behind Glider, but that's less important than stopping game-automators.

conversion help

[Digitus1337]

US$6 million? How much is that in gold?

What you're missing

[Moryath]

is that WoW killed this for the wrong reasons.

The ability to set this to run completely unattended? BAD. I totally agree that botting is no good, it's killed a lot of MMO's.

However, the ability to set this up to do ordinary tasks for users who have disabilities would be GOOD. It would enlarge the potential WoW audience. I'm not saying make it fine as-is, I'm saying that a "semi-unattended" setup where people playing the game just set up and monitor their macros isn't any worse than the normal mode of play (hell, wasn't that the entire control system of Final Fantasy 12?).

A lot of potential WoW players (potential gamers in general, actually) have problems. Someone who has partial paralysis or has had a hand/arm amputated has trouble using the standard game controllers. Now think about the game systems that get around this. If you've got two good legs, you can do DDR or Wii Fit without arms. If you only have one good arm, you can use the Wiimote and at least 50% of the Wii's games (though you still can't play Zelda). On the other hand, if you go near the Xbox360 or PS3, you're pretty much fucked.

Older titles didn't have this problem. If you have one hand, or even one of those face-stick setups with a single button, you can play Space Quest, King's Quest, and probably map the joystick to play single-button arcade games. If you have a working thumb and two fingers, you can get a two-button joystick and play NES titles.

Do I really care if someone who has disability problems, or even carpal tunnel, is able to set off macros to do the same thing I would do in multiple steps? Not really. I can still group with them, or play the game without them.

For some reason, however, the WoW designers don't want disabled gamers playing their game. They have ignored REPEATED entreaties from the disabled community to program in ways to make it feasible for disabled gamers to play. For quite a few, programs like WoW Glider were the fix. This is just one more symptom of the gaming industry not getting it when it comes to making their titles and systems accessible.

appeal pending

[janopdm]

virtuallyblind does the best coverage of the case. MDY itself keeps virtuallyblind up to date on their case.

There will be an appeal that MDY has to win on all counts to negate the damage judgement.

2. Blizzard shall not be entitled to double or triple recovery for counts I, II and III. That is, Blizzard shall be entitled to receive a total of $6,000,000 in damages for counts I, II and III. However, should liability on any one or two of the counts be reversed on appeal, any one of these counts independently supports the $6,000,000 award.

hypotethically ..

[savuporo]

I i had a real robot ( no i dont mean biped humanoid ) that would be able to play for me using a mouse, screen and a keyboard .. they would sue the company that made the robot ?

And its not that far fetched, as a hardware you need just a camera watching the TV, and two inputs to PS2 and USB ports on my puter ..

So where do they draw the line ?

Re:hypotethically ..

[yenne]

[If] i had a real robot ( no i dont mean biped humanoid ) that would be able to play for me using a mouse, screen and a keyboard ..

This is what children are for.

"Suzy, it's your night to do the dishes. Johnny, gather and take out the trash. Joey, we need four primal fires."

Don't invoke Godwin.

[Fross]

I hope you don't take it as offensive that I consider this the inverse of Godwin's Law - mentioning that something (MMOGlider in this case) helps disabled people in such a way that any attack on the program is seen as an attack on disabled people. Actually, I'm not overly bothered if you are offended by it, as it's a rather underhanded argument you're making there.

Your research is also poor, as MMOGlider does not make playing for disabled people easier - the point is that IT PLAYS THE GAME FOR YOU. Anyone can sit there and watch the bot play the game. Running MMOGlider, you're not playing the game, whether you're disabled or not.

The primary audience for MMOGlider is people levelling alts in WoW. When you've seen the content 2, 3 times or more, but you want a 70 of another class, it's a grind. I have 5 70s, I know what I'm talking about ;) (And no, I didn't use any bots). To just grind the levels with a bot makes it less painful than trying to do the now boring 30-58 level span.

That is the badly designed part of the game, that you have to play the low level content of the game again whether you want to or not, if you want an alt. They have tacitly agreed with this, given the next expansion gives you a new class... that you can start at level 55. Arguments above the parent post of "That a computer can play the game better than a human is a good sign of a bad game" and the like are particularly ill-informed.

Back to the matter of disabled users and WoW. There are many, many ways to set up the game so those who can only (or even, only want to) mash one button and play the game can do so. It is not the default setting, of course, because most able-bodied people want more of a challenge of coordination. Balancing the requirements of those who want their abilities challenged, versus the requirements of those with challenged abilities, is essentially impossible for most computer games where the interface is so central.

Phrases like "For some reason, however, the WoW designers don't want disabled gamers playing their game" are distasteful, you know fully well the implied discrimination is indefensible. Factually it is inaccurate (hell, I was able to set up one of my characters to be playable only with a 3-button mouse, for instance, including macros to cast spells in sequence using the scroll wheel), both on the customisability of WoW and MMOGlider's suitability to replace the interface. The tone implying that it is an insult to disabled people because it doesn't do what you or someone else wants it to do, is a distortion of political correctness for your own ends, and is foul.

Ultimately, Blizzard is under no legal or other requirement to make the interface to their game function in any particular way. Disabled people should vote with their dollars to buy games that they are able to play. Trying to insist that every single game cater exclusively to their needs is on a par with idiot parents trying to censor the world so their children don't have to deal with any of it.