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Finnish E-Voting System Loses 2% of Votes

kaip writes "Finland piloted a fully electronic voting system in municipal elections last weekend. Due to a usability glitch, 232 votes, or about 2% of all electronic votes were lost. The results of the election may have been affected, because the seats in municipal assemblies are often decided by margins of a few votes. Unfortunately, nobody knows for sure, because the Ministry of Justice didn't see any need to implement a voter-verified paper record. The ministry was, of course, duly warned about a fully electronic voting system, but the critique was debunked as 'science fiction.' There is now discussion about re-arranging the affected elections. Thanks go to the voting system providers, Scytl and TietoEnator, for the experience."

74 of 366 comments (clear)

  1. Usability Glitch? by lecithin · · Score: 4, Interesting

    "It seems that the system required the voter to insert a smart card to identify the voter, type in their selected candidate number, then press "ok", check the candidate details on the screen, and then press "ok" again. Some voters did not press "ok" for the second time, but instead removed their smart card from the voting terminal prematurely, causing their ballots not to be cast."

    No. This isn't a glitch nor a problem with the machines. 98% of the voters got it right. That means that the directions were pretty clear.

    This sounds like a nice feature to keep stupid people from voting.

    --
    It could be worse, it could be Monday.
    1. Re:Usability Glitch? by Kenoli · · Score: 3, Funny

      Apparently some people (approximately 2%) have problems following simple instructions. Clearly a glitch in the system.

    2. Re:Usability Glitch? by Capsaicin · · Score: 3, Insightful

      No. This isn't a glitch nor a problem with the machines. 98% of the voters got it right. That means that the directions were pretty clear.

      If this is true, then a 2% failure rate would be extremely low in comparison to traditional paper ballot systems. Which is not to say that the result of an unaudited electronic voting system is actually trustworthy.

      --
      Better to be despised for too anxious apprehensions, than ruined by too confident a security. --Edmund Burke
    3. Re:Usability Glitch? by Anonymous Coward · · Score: 5, Informative

      Actually ministry of justice itself described 2% failure rate as "very high" compared to ordinary paper ballot. In Finland an ordinary failure rate for paper ballots cast would afaik be around 0,5% and that includes Donald Duck and offensive drawings, which are not available to evoters.

      One of the pro-evoting arguments was that we get significantly _lower_ failure rates compared to paper ballots. Apparently that was not the case...

    4. Re:Usability Glitch? by Anonymous Coward · · Score: 2, Informative

      For the whole country the failure rate was 0.7%, so much less than with the electronic machine. And usually big part of them are voting Donald Duck etc.

    5. Re:Usability Glitch? by Adrian+Lopez · · Score: 5, Funny

      Some voters did not press "ok" for the second time.

      Press OK to Finnish?

      --
      "In prison you just have to shut your eyes and take it. Here you have to shut your eyes and give it."
    6. Re:Usability Glitch? by msormune · · Score: 2, Funny

      Well you are not entirely accurate in your "keep stupid people from voting" argument, since at least 50% of people are stupid. We need worse and less clear instructions here in Finland to achieve the goal :)

    7. Re:Usability Glitch? by Adrian+Lopez · · Score: 5, Funny

      Damn. I meant to post that as an Anonymous Coward.

      --
      "In prison you just have to shut your eyes and take it. Here you have to shut your eyes and give it."
    8. Re:Usability Glitch? by Volante3192 · · Score: 5, Interesting

      I keep hearing this argument about evoting, that it has a lower failure rate.

      Can someone please find an actual study that confirms this? Or are they just hoping if something's repeated often enough it's taken as fact?

    9. Re:Usability Glitch? by Capsaicin · · Score: 3, Interesting

      Actually ministry of justice itself described 2% failure rate as "very high" compared to ordinary paper ballot. In Finland an ordinary failure rate for paper ballots cast would afaik be around 0,5% and that includes Donald Duck and offensive drawings, which are not available to evoters.

      Only half of 1%?! Wow. Finnish voters must be much more careful (or draw less Donald Ducks) than Australian voters then. Or perhaps, it's the result of compulsory voting, or that our exhaustive preferential system is a little more complicated. We get informal voting rates around the order of 5% (historical data here), so 2% looks pretty low to me.

      One of the pro-evoting arguments was that we get significantly _lower_ failure rates compared to paper ballots.

      Informality (failure) seems a far lesser problem than trust to me. We have a paper ballot (but are experimenting with evoting for the blind). The ballot boxes are not transported, but counted at the voting place (usually the local school), and while the votes are counted 'scrutineers' from each party stand over the shoulder of each vote counter casting an eagle eye on every vote counted, noting what the counter writes down and disputing any suspect votes for the other side. Perhaps Finland doesn't do this , which would account for our higher informality rates.

      --
      Better to be despised for too anxious apprehensions, than ruined by too confident a security. --Edmund Burke
    10. Re:Usability Glitch? by Anonymous Coward · · Score: 3, Insightful

      Sounds like a great system. There's no way that a despotic government would ever bind the smart card ID with the vote and "re-educate" you after the election.

    11. Re:Usability Glitch? by DMNT · · Score: 5, Informative

      Actually ministry of justice itself described 2% failure rate as "very high" compared to ordinary paper ballot. In Finland an ordinary failure rate for paper ballots cast would afaik be around 0,5% and that includes Donald Duck and offensive drawings, which are not available to evoters.

      As an election vote counter I can assure that out of the approximately 7000 votes that went thru my hands during the counting, only 9 or 10 were that ambiguous that it couldn't be reliably placed to one single candidate. Those ambiguous votes go to the board of election officials that will ultimately decide whether it's a valid vote (and who has the voter voted for) or not. Other invalid votes were maybe 5 times as common. Most of the time it's a question of whether the number is "1 or 7?" and other common problems are "6 or 0?" and "5 or 6?"

      The Finnish counting system was developed during times of great distress and has stood the test of time. It was good right after the civil war and therefore it's good for peaceful times too:
      The votes are first grouped by candidate, then counted twice by separate persons and invalid or ambiguous votes taken aside. If the numbers differ, they're counted again by two separate persons. Then the count is recorded on two separate forms held by secretaries and those forms are cross-validated against each other.

      After this, the votes are given to second counting group selected at random (obviously different from the first group) and counted again, with a possibility to take aside votes they found invalid that were accepted previously but not vice versa. If this verification count differs at all from the first count, the number of votes for candidate will be verified by counting again the number of votes for that particular candidate and if the first count seems to have been erroneous it'll be counted for the third time by a third group. Finally the invalid votes will be considered and decided whether it is an acceptable vote or not by higher election officials. Each party attending the elections have a right to set observators to the counting procedures but at times like these I saw none personally.

      This whole procedure makes it really hard to cheat in the vote counting unless you're using e-voting where officials just download the XML, turn it into a PDF and print it. Then they tell us that this is the result. I'd love to link to the news video where they did that but unfortunately I'm unable to find it right now.

      --
      ?SYNTAX ERROR
    12. Re:Usability Glitch? by sumdumass · · Score: 2, Interesting

      But there are no dimpled chads to interpret in my candidate's favor....

      We have seen this before. Unfortunately, the sentiment isn't "if your too stupid to work the machine, your too stupid to vote", it is more like "the dumber the better so we need to design everything so that not only the smart people can figure it out but the stupid and high people too".

      I guess having the fate of your country decided by people who can't read directions is really important. I know it isn't popular but you know that if they didn't pay attention there, they didn't pay attention to anything the candidates said or done in the campaign or over the years. There should be somewhat of a means test to allow voting. Maybe not money or materials but something like the ability to answer a few questions or read a newspaper or maybe just being able to recite the name of the current president and vice president or whatever they call them in the finnish land.

    13. Re:Usability Glitch? by Anonymous Coward · · Score: 2, Insightful

      no it's poor design and poor (probably not existent) testing.

      They intended to vote so where is the buzzer/audio feedback along the different stages of the process.

      How about the big warning when no vote was cast.

      How about not returning the card until the proces is complete - think atm machine.

      Software design these days no one pays attention to detail...

    14. Re:Usability Glitch? by grumbel · · Score: 5, Insightful

      This isn't a glitch nor a problem with the machines.

      Yeah, the good old "blame the user" solution, its after all just democracy that is at stake...

      Why is it even possible for the user to eject the card before stuff is done? Any half decent ATM doesn't allow that, it holds the card inside until everything is finished. Why doesn't the voting machine do the same? Seems to me to be a pretty clear case of a badly designed system.

    15. Re:Usability Glitch? by sumdumass · · Score: 5, Funny

      It's probably one of those things that works in theory and blows up in operation. I guess you can say it looked good on paper.

    16. Re:Usability Glitch? by SoupIsGoodFood_42 · · Score: 3, Informative

      This sounds like a nice feature to keep stupid people from voting.

      Spoken like a true, arrogant techie.

    17. Re:Usability Glitch? by moderators_are_w*nke · · Score: 4, Insightful

      If only it was. I really don't get e-voting. Why do people insist on using these highly complex, extremely expensive systems when the simple approach (write an X in a box on a piece of paper) works well and has done for hundreds of years, in the UK anyway.

      --
      "XML is like violence. If it doesn't solve your problem, use more." - Anonymous Coward
    18. Re:Usability Glitch? by fastest+fascist · · Score: 5, Interesting

      A commenter on an article dealing with the issue at hs.fi says there were problems with the machines that may have caused this issue:
      http://www.hs.fi/keskustelu/Brax%3A+Vaalitulosta+ei+voi+perua+hukka%E4%E4nien+takia/thread.jspa?threadID=148607&tstart=0&sourceStart=40&start=60
      username Jones is the commenter, it's in Finnish, so here's a summary:

      Commenter says she is a young female with university degree from Kauniainen who tried electronic voting with poor results. The voting machine had responsiveness issues: first the machine refused to register input of the candidate number, and after numerous presses and waiting the machine responded. The commenter then pressed the "ok" button, nothing happened. She pressed it again, harder, and pressed more times, until after several minutes of trying the buttonpress was registered. Then a screen popped up with the name of the candidate and the user was prompted again to press OK to accept the vote. Same problem with the OK button again, but she managed to get it to register after a long time of trying and waiting for the machine to respond.

      If this is accurate, it's not unreasonable to think people may have thought the machine isn't even supposed to show the candidate number chosen on-screen after choosing, or that either of the OK presses aren't actually supposed to result in any response from the machine. 2% failures with these kinds of problems doesn't sound so strange.

    19. Re:Usability Glitch? by TapeCutter · · Score: 4, Insightful

      "If this is true, then a 2% failure rate would be extremely low in comparison to traditional paper ballot systems."

      Cite please.

      "Which is not to say that the result of an unaudited electronic voting system is actually trustworthy."

      If the voter (usually via thier representative) can't determine that the election procedure is trustworthy then by default it isn't.

      PS: To the OP and others who keep making the suggestion that "stupid people shoudn't be allowed to vote" - I submit that they are petitioning to disenfanchise themselves but are too stupid to realise it.

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
    20. Re:Usability Glitch? by RollingThunder · · Score: 4, Insightful

      Quite simply, because they want instant results when the polls close.

    21. Re:Usability Glitch? by Anonymous Coward · · Score: 2, Funny

      But everybody agrees that "it could never happen here" - after all, us Finns are such a peace-loving people, and we have learned so much from the histories of Germany, Russia, Japan, Italy, Spain, Portugal, China, Russia, Iran, Iraq, Libya, etc. We aren't ever going to be stupid like them.

    22. Re:Usability Glitch? by karstux · · Score: 5, Insightful

      Does it really matter if you have them instantly - as opposed to the next morning? And sacrifice trust in the validity of the election for such a small convenience?

      If you have a truly verifiable e-Voting system with a paper trail, the final, binding results aren't faster either - because a few districts will still have to be counted manually to verify the machine count.

      It's insanity. There is no advantage to electronic voting. It's expensive, complicated and prone to failure and manipulation on so many levels, it's obscene. It undermines democracy.

      --
      Don't whistle while you're pissing.
    23. Re:Usability Glitch? by Antique+Geekmeister · · Score: 5, Insightful

      The card should have been locked into the machine until the voter said 'OK' or cleared the screen, and locked it in with an alert and a deactivation warning if the person left the booth without doing either. Anyone can get confused about simple directions for an entirely new system. How many of us have tried to walk away from an ATM with our card still in it because we were distracted?

    24. Re:Usability Glitch? by bestiarosa · · Score: 2, Insightful

      You're not likely to forget your money, are you?

      Not really.

      I remember a few years ago I had to chase someone to give him back the money he forgot to collect from the ATM after he duly collected his card. It was 200 quid.

      Unfortunately, there is no limit to human stupidity.

      --
      :(){ :|:& };:
    25. Re:Usability Glitch? by 2t · · Score: 3, Insightful

      An Electronic voting system in a democracy needs to be designed in such way that 70 years old person who maybe has seen a computer couple times and 20-year-old, will have the same success rate.

      There never ever should have been a button labeled "OK". Instead maybe one with "Press this and you'll vote will be registered and locked."

      The machine should never have allowed the voting process to be left at that limbo state. Giving the card back actually implies to the voter that the voting has been succesfully finished if the system doesn't clearly state to the voter that his/her vote has not been registered.

      This sounds like a nice feature to keep stupid people from voting.

      Yes, this is a tech site but you can't honestly be that arrogant can you?

      This has nothing to do with stupidity of the voters and everything with the quality level of the system design required for voting systems. And stupid people have the right to vote too.

    26. Re:Usability Glitch? by mrSnowman · · Score: 4, Interesting

      Any computer interface should be intuitive to whatever group of people will be using it. Whether it is a computer literate techie or an elderly grandparent that has never touched a computer before.

      Especially the elderly in this case. They are the group of people who pay the most attention to politics and have the least experience with computers. If it's not intuitive to the largest group of people that will be using it it's a bad interface.

      Won't somebody think of the elderly? :(

    27. Re:Usability Glitch? by c0p0n · · Score: 3, Informative

      In Spain the polls close at 8pm and typically 90% of the votes have been counted by 11:30pm, 95% one hour later and 98% by 3am. This is a country with 45 million inhabitants.

      --

      Your head a splode
    28. Re:Usability Glitch? by TapeCutter · · Score: 3, Informative

      I belive the AEC are counting what are known as donkey votes, from the same site the summary in their report on electronic counting after studying it during the last US elections and elsewhere is quoted below...

      "Electronic voting has received significant recent media coverage, and, with the Internet becoming more pervasive, the topic will continue to receive much attention. It must be recognised that a lot of the hype being generated is by the vendors of electronic voting systems.
      There are currently a range of issues associated with the introduction of electronic voting and vote counting. Each of these needs to be identified and strategies put in place to resolve them.
      The possible starting points within Australia, recommended in this report, have significant business cases for providing alternative technical options to voters in order to strengthen the democratic process.
      This paper does not suggest that Australian electoral authorities should at this stage embark on a program to fully replace the easily understood, publicly and politically accepted efficient, transparent paper ballot system that currently exists."


      Translation for Aussies: "Tell Diebold they're dreaminn...". Further skimming of the report shows that electronic voting has been used as a successfull option in certain circumstances, such as assisting blind people to vote in secret.

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
    29. Re:Usability Glitch? by ninjeratu · · Score: 2, Insightful

      Not sure it undermines democracy. If by democracy you mean "get the counts right".

      Paper ballots have to be counted by people. Lots of people. People are error-prone. And people could have agendas. Even if the risk that 1 person is making a mistake is 0.005% the risk is increased a if you have 5000 people counting votes. (It's not linear, but I can't remember enough of the statistics course to tell). This is the reason you want machines to do the counting. It's what computers do best. At least properly configured.

      Using e-voting has nothing to do with "instant results", except that it's a bonus. It's to remove the uncertain, and boring, task of vote counting. I.e. people.

      And is e-voting that expensive? Really? Compared to having thousands of workers and supervisors spend hours upon hours counting and recounting paper votes? I doubt that.

      After the initial cost of the e-voting system, including bug fixing and so on, it's a "cheap" and re-usable system. Salaries of the error-prone workers probably outweight maintenance costs by a factor of ten. E-voting is a long term investment and staring at the initial costs is useless.

      --
      /* Time flies like an arrow, but fruit flies like a banana */
    30. Re:Usability Glitch? by electrictroy · · Score: 2, Insightful

      There ought to be some kind of test to verify the voter actually UNDERSTANDS who is voting for. Something like:

      "Is Obama a Republican?"

      If the voter can not properly answer the question then he forfeits his right to vote due to Mental Incompetence. Mentally-incompetent people are typically treated the same way, legally, as a minor. Minors can not vote.

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    31. Re:Usability Glitch? by Idaho · · Score: 4, Insightful

      It seems that the system required the voter to insert a smart card to identify the voter, type in their selected candidate number, then press "ok", check the candidate details on the screen, and then press "ok" again.

      Holy shit. You have to use a smartcard to vote? Can it be tracked to a specific voter? Or rather, are any mechanisms implemented to make sure it can't be? If not, this is an even bigger WTF than losing a couple of votes.

      --
      Every expression is true, for a given value of 'true'
    32. Re:Usability Glitch? by worthawholebean · · Score: 2, Insightful

      Some otherwise smart people (including my parents) completely seize up when confronted with new technology, ignoring directions and reason.

    33. Re:Usability Glitch? by baileydau · · Score: 2, Insightful

      Not sure it undermines democracy. If by democracy you mean "get the counts right".

      No it not only has to be accurate, but visibly so.

      Paper ballots have to be counted by people. Lots of people. People are error-prone. And people could have agendas. Even if the risk that 1 person is making a mistake is 0.005% the risk is increased a if you have 5000 people counting votes. (It's not linear, but I can't remember enough of the statistics course to tell). This is the reason you want machines to do the counting. It's what computers do best. At least properly configured.

      In many places it's actually the representatives of each of the candidates that do the counting. That virtually eliminates any form of bias, as the "other side" would never stand for it.

      Using e-voting has nothing to do with "instant results", except that it's a bonus. It's to remove the uncertain, and boring, task of vote counting. I.e. people.

      Yes but manual counts give us the significant advantage of a number of peoeple who can verify that the count (for their counting station) was actually accurate.

      Any 'valid' electronic system must have a verifiable paper trail that would have to be checked before the election is declared. It's that lack that concerns many people.

      --
      Ever stop to think ... and forget to start again?
    34. Re:Usability Glitch? by jonaskoelker · · Score: 2, Informative

      Even if the risk that 1 person is making a mistake is 0.005% the risk is increased a if you have 5000 people counting votes.

      So the probability of one person making no mistakes is 1 - 0.005% = 1 - 0.00005 = 0.99995. The probability of all 5000 people all making no mistakes is 0.99995 to the power of 5000, or 0.778796. The probability of at least one mistake is 1 - 0.778796 = 0.221204.

      Or roughly one in four.

      That leaves the question of what the impact of one mistake is. If it's dropping, inserting, or changing one vote, then that's probably acceptable unless the race is that close.

      If it's misreading a digit when you report the number up the tree, it might have a much larger impact.

      E-voting is a long term investment and staring at the initial costs is useless.

      For the sake of the argument, I accept that. What does it do? Count faster and save money.

      What are the costs? People are less able to generate correct ballots. Almost no one understands how the technology works, and thus are not truly able to trust the results. It becomes very easy for the machine makers to manipulate the outcome.

      Voting is such an important part of democracy that doing it right is worth almost any amount of money. And speed? I'd rather have the people's candidate in a week than the machine makers' candidate in an hour. Even if I disagree with the people and agree with the machine makers.

      Just like science, it's the process that's important, not so much the results.

      --Jonas K

    35. Re:Usability Glitch? by johannesg · · Score: 2, Insightful

      Not sure it undermines democracy. If by democracy you mean "get the counts right".

      Democracy is based on trust: trust that my vote is actually counted. Without that trust I might as well not vote. Without voting, we don't live in a democracy.

      An electronic voting machine is a black box, it could be doing _anything_ it damn well pleases in there with my vote. The number of people that need to be corrupted to take control over the votes in an entire country is very, very small; maybe just one. Testing cannot reveal that (the tampering could be date-specific), and neither does opening the source (different sources could be loaded where I cannot see it). And such a subversion would, if done well, go completely unnoticed.

      Compare that with people doing the counting: to subvert the process you need to corrupt _all_ people in enough counting stations to actually make a difference. A single counting station is manned by representative of all parties, as well as interested citizens, so there is virtually no chance of such a subversion going unnoticed on a nation-wide scale.

      Paper ballots have to be counted by people. Lots of people. People are error-prone. And people could have agendas. Even if the risk that 1 person is making a mistake is 0.005% the risk is increased a if you have 5000 people counting votes. (It's not linear, but I can't remember enough of the statistics course to tell). This is the reason you want machines to do the counting. It's what computers do best. At least properly configured.

      You are offsetting the occasional mistake in hand-counting against the possibility of completely corrupting the entire vote. I would suggest that that is the wrong priority.

      Using e-voting has nothing to do with "instant results", except that it's a bonus. It's to remove the uncertain, and boring, task of vote counting. I.e. people.

      And hand-counting has nothing to do with improving uncertainty, it is to remove a single point of failure from the system.

      And is e-voting that expensive? Really? Compared to having thousands of workers and supervisors spend hours upon hours counting and recounting paper votes? I doubt that.

      Is democracy worth so little to you, that you don't even want to pay for that handful of people to do the counting?

    36. Re:Usability Glitch? by Goaway · · Score: 3, Insightful

      That's why you don't have just one person doing a particular task, you have several people do it and compare results.

      Come on, this isn't rocket science.

    37. Re:Usability Glitch? by karstux · · Score: 3, Insightful

      Paper ballots have to be counted by people. Lots of people. People are error-prone.

      With the right process, you can make manual counting almost error- and tamper-proof. First, the counting is done in public. Representatives from each party are present, and anyone can watch. Second, the votes are counted twice, by different people. If there is a difference, the count is repeated.

      This is the reason you want machines to do the counting. It's what computers do best. At least properly configured.

      But it's not transparent. The counting is not public. The machine is a black box. Sure, it gets certified by an accredited agency - but they only test a sample, not every machine that gets used. In the end, you can only hope that your vote gets counted by a "properly configured" machine, without any possibility to verify the result. (Unless you have a paper trail machine. Which again would have to be counted manually, defeating the purpose of the machine in the first place.)

      And is e-voting that expensive? Really? Compared to having thousands of workers and supervisors spend hours upon hours counting and recounting paper votes? I doubt that.

      Voting machines are very expensive, not least because of all the auditing and certification that comes along with them. They need to be supported and maintained as well. Election workers, on the other hand, don't get paid (at least here in Germany), they're volunteers. The bulk of the cost is in the printing of the ballots and some bureaucracy. And even with e-Voting, some ballots will have to be printed for absentee voters, so the initial printing cost is there anyway.

      Even if in the long run voting machines should prove cheaper (which I don't believe) - I feel that having a proven, transparent, trusted, publicly verifiable voting system should be worth the cost.

      --
      Don't whistle while you're pissing.
    38. Re:Usability Glitch? by tbannist · · Score: 4, Insightful

      That's a great idea. You realize, of course, that people would immediately start adding additional questions and turning away people who don't give the right answer. Two personal favorites are "Who are you going to vote for?" and "What color is your skin?"

      The problem with any type of merit based system, is that the "merit" will quickly become subjective to the advantage of the people who get to decide what the "merit" is.

      In other words, that's a simple recipe for corruption.

      --
      Fanatically anti-fanatical
    39. Re:Usability Glitch? by wvmarle · · Score: 2, Funny

      Considering your UID I think you're here so long you completely lost any anonymity you may have ever had. We know you Adrian.

  2. More information here by jaria · · Score: 2, Informative

    http://www.arkko.com/evotingfailure

    For information, I am a citizen of one of the three small places where the system was tested. I have already sent out an appeal of the decision to the voting board; if necessary, I will also appeal to the administrative court. Lets see how this plays out. I think we have a good chance of overturning the election results.

    1. Re:More information here by kevinatilusa · · Score: 4, Informative

      From the summary, it seems that they're defining "lost" as just "the voter intended to cast a vote for the office, but none registered", and include those caused by user error (the voter pulling out the voting card before confirming their vote, or failing to confirm their vote altogether).

      In that sense, the problem seems not to be electronic voting so much as just a poor set of instructions. Poorly designed ballots in other places can lead to a similar level of "lost" votes -- for example in the U.S. state of North Carolina, about 2.5%-3% of ballots in presidential races fail to register a vote for President, compared to 1.1% in other states. The primary culprit? A poorly designed ballots where voters THINK they're casting a straight-ticket vote for every office, but in reality are casting one for every office except President.

    2. Re:More information here by canthusus · · Score: 4, Interesting

      the problem seems not to be electronic voting so much as just a poor set of instructions.

      Check out "usability" - eg Donald Norman. If you need to rely on detailed instructions, then you've got a usability issue.

      Truth is, we don't know the intentions of those who withdrew their card early. But they were told that they had to press "Cancel" to cancel their vote. As they didn't "follow the instructions" for either voting or not voting, I'd say there's a usability problem.

      (and yes, I know people don't always follow instructions on simple paper ballots)

  3. I was there .. by Anonymous Coward · · Score: 3, Interesting

    I'm living in one of those three experimental places and when I went to vote they offered me electrical version. I told 'em to frack off and give me true democratic way to vote because electronic one is very bad and unreliable. How do I know that communists ain't gonna change my vote?

    Anyway, I made a nice scene there and few people turned away from voting electronic. I felt good .. a true savior of democratic society.

  4. Re:Bad summary? by Anonymous Coward · · Score: 2, Informative

    The summary has more data than the article. This was a pilot in three (smallish) municipalities, involving the 2% of the voters.

    Of the e-votes cast in these three municipalities, 2% were not accounted for. So both statements are correct.

  5. the stats by japa · · Score: 5, Informative
    There were 3 pilot municipalities; Vihti, Kauniainen and Karkkila.

    Municipality / Number of votes given / number of lost votes / lowest number of votes for elected person
    Vihti: 7087 / 122 / 77
    Kauniainen: 2982 / 61 / 49
    Karkkila: 2165 / 49 / 35

  6. Re:Bad summary? by kaip · · Score: 2, Informative

    The original Ministry of Justice announcement (in Finnish) states: "A total of 12234 electronic votes vere cast in the electronic voting pilot of the 2008 municipal elections. - -"

    232 is about 2% of 12234 and therefore the summary is correct.

    According to the same announcement the total number of votes in the three municipalities in which the voting system was piloted was 21073 (Karkkila 4251, Kauniainen 4843, Vihti 11979), i.e., 8839 of all voters cast a paper ballot. (The voters could choose between the traditional paper ballot and trying the new electronic system.)

  7. "Didn't see any need" ? by DrStrangeLug · · Score: 4, Insightful

    Call me an old software biz cynic but when I see the phrase "didn't see any need to implement a voter-verified paper record" I read that as "given complete assurance by the sales team that the system was 100% accurate". Never attribute to malice that which is just as easily explained by incompetence. Never attribute to incompetence that is is more readily explained by a bunch of lying sales weasels.

  8. Paper ballots by Aggrajag · · Score: 4, Interesting

    Writing a number to a piece of paper has worked here in Finland for over hundred
    years now so I really don't see the need for e-voting. Also the e-voting system
    has been implemented by one of the crappiest IT-companies ever, TietoEnator, whose
    main areas of expertise are: missing deadlines, underestimating budgets and designing
    the worst and unusable UIs for the simplest of applications.

    1. Re:Paper ballots by plasmacutter · · Score: 3, Interesting

      My teacher in school had a favorite story about how the French king in the 1800's replaced the silverware with aluminium cutlery. I don't know if it is a true story, but I do know that the history teachers of the 2100's will have silly and true stories to tell to the kids...

      Back in the 1800's, aluminum was several hundred times more valuable than gold because of how primitive and expensive the extraction and purification techniques were.

      Aluminum cutlery would be seen as an exceedingly opulent dining room appointment.

      --
      VLC FOR MAC IS DYING! IF YOU DEVELOP, PLEASE SAVE IT!!
  9. voting machines sales that go to the lowest bidder by Achoi77 · · Score: 2, Funny

    I guess that's what you get when you get a system made as cheaply as possible.

    If they really wanted a good system, they should have looked up who makes those ATM machines for banks.

    Or at the very least, those automate ticket vendors at the movie theater. Even those have a goddamn paper trail. What the hell, do those just cost TOO much to deploy?

  10. Re:Commies to blame? by francium+de+neobie · · Score: 3, Funny

    We've always been at war with Eastasia, you know?

  11. Paper is no panacea by mveloso · · Score: 2, Insightful

    All the people who talk about e-voting want a paper record. But that has its own problems, the main one being the same problem as any voting system:

    How do you know if your vote is registered correctly or not?

    With a secret ballot, there is no transparency. The only thing you can verify is that approximately the same number of people that went into the machine cast a vote. And at least in the US, there's no requirement that you actually cast a vote when you're in the booth, as far as I can tell. I've never tried to walk out without voting, but I expect there's no way they can force you to vote.

    Are the tallies wrong? How can you tell, except by interrogating every voter...which wouldn't work, because voters may lie or change their vote when asked what/whom they voted for.

    In fact, how many paper ballots are invalidated because the voter voted for multiple candidates or otherwise invalidated their ballot? 2% may be low compared to real paper ballots.

    e-voting doesn't make fraud any more or less difficult. It just makes things less transparent, and probably makes fraud easier.

    Instead of having to print and fill out tens of thousands of ballots, register lots of dead people, or stuff ballot boxes, all of which have severe logistical problems and can be traced with a bunch of work, all you need to do perform e-fraud voting is compromise a couple of computers up in the food chain. There is no reliable auditability for e-voting unless you remove the secret ballot requirement...and even then, it's all plastic anyway. Logs (and audit logs) are a lot easier to fake than tens or hundreds of thousands of paper ballots. The latter requires coordination among large numbers of people; e-voting fraud just requires a couple of focused and motivated geeks. Bits are bits, baby, and our jobs is to make sure the bits are in the right order.

      i'd trust paper ballots over any kind of e-voting any day. It's not hard to design a ballot that doesn't allow hanging chads. It's probably impossible to design a computer system that can't be compromised by someone with enough motivation.

    1. Re:Paper is no panacea by grumbel · · Score: 5, Insightful

      How do you know if your vote is registered correctly or not?

      You stand there and watch while they do the counting. The whole point of pen&paper is that the voter themselves can verify that the voting process happens correctly, everything that isn't pen&paper adds a layer of intransparency that makes it much harder or impossible for the voter to verify the voting process is going as advertised.

      e-voting doesn't make fraud any more or less difficult. It just makes things less transparent, and probably makes fraud easier.

      E-Voting doesn't only make fraud easier, it makes large scale fraud possible in the first place. With paper you will have a really though time manipulating more then a single ballot box, with E-Voting on the other side you can do large scale fraud pretty easily when you sit at the right spot.

      The good thing about pen&paper is that it works even when you can't trust the government, it of course doesn't stop fraud in that case, but it makes it much easier to detect.

  12. Re:not bad by Anonymous Coward · · Score: 2, Informative

    About 0.5% of votes are ignored in the traditional voting system.

  13. Re:TietoEnator? Lol :o) by Anonymous Coward · · Score: 2, Insightful

    Which brings me to a giant WTF: why introduce an electronic system, when good nordic organization will provide poll results the same day anyway?

    I've been wondering the exact same thing. The other argument used was that by introducing an electronic voting system, young people would be more willing to vote. That sound like a really shitty plan, because even if they did, this would not be the case the next time because then the whole electronic voting thing would be old news. And, in any case, if people are so very little interested in the society that they don't vote if it's traditional pen-and-paper, some gimmick e-voting parade surely will not make that big a difference.

    Something fishy sure is going on here, I'm tellin' ya. Maybe the system providers are FOAF of the politicians so keenly pushing this fscked-up system? Or.. they are merely nazi puppets of the near future nazi rulers we'll have?

  14. Re:not bad by Anonymous Coward · · Score: 2, Informative

    Ministry of justice itself described 2% as being "very high" figure compared to that of (afaik around 0,5% or so for) paper ballots.

    In finland we get a pencil and a ballot (a piece of cardboard, about the size of big postcard) where we write the number of candidate. If there are several elections conducted at once (which is pretty rare), we get several ballots.

    And yes, people old or clueless enough can screw that up too, but the screw-up-rate for evotes was expected to be way _lower_ than for paper ballots.

    More about voting here:
    http://www.vaalit.fi/17098.htm

  15. Re:voting machines sales that go to the lowest bid by MorderVonAllem · · Score: 4, Funny

    If they really wanted a good system, they should have looked up who makes those ATM machines for banks.

    What? Like Diebold?

  16. Re:special access... by wertarbyte · · Score: 3, Informative

    Why are only special people privileged to counting? Can they not be bought?

    There are no special people. Counting the votes has to be done in public, you can go there and watch.

    --
    Life is just nature's way of keeping meat fresh.
  17. The oldest democracy on the planet by orzetto · · Score: 3, Interesting

    Since for some reason the cliche' in American media is that the USA are the oldest functioning democracy on the world, you may actually learn something today: Finland is. Finland introduced universal suffrage and the right to run for office for women in 1906. The USA as a whole can be counted as a democracy since 1964, when the blacks in the South states were finally allowed to vote and run for office and poll taxes were abolished (though most states had universal suffrage and right to run, but there is no such thing as a democracy for the few).

    Sad to see that a nation with such a history is going down the drain of electronic voting...

    --
    Victims of 9/11: <3000. Traffic in the US: >30,000/y
    1. Re:The oldest democracy on the planet by plasmacutter · · Score: 2, Funny

      actually, athens is.

      --
      VLC FOR MAC IS DYING! IF YOU DEVELOP, PLEASE SAVE IT!!
    2. Re:The oldest democracy on the planet by Kiuas · · Score: 2, Insightful

      The people who are responding by saying something about how ancient Greece/Athens was the first democracy in my oppinion missed the point of the original poster. Regardless of whether or not one consider Athens to have been a "true democracy" it has nothing to do with the actual argument on the post:

      Since for some reason the cliche' in American media is that the USA are the oldest functioning democracy on the world, you may actually learn something today: Finland is.

      (emphasis mine)

      So whatever was going on in Athens back in the the day doesn't matter since the nation (or polis) of Athens doesn't exist anymore (modern day Greece isn't the same nation) and thus is no longer functioning.

      --
      "It is the business of the future to be dangerous" -Alfred North Whitehead
  18. Re:Paper Record Would Do Nothing by BarneyL · · Score: 2, Informative

    If there was a visible feedback that a vote had or hadn't been placed (say a printed paper record) then the voter could immediately see that they hadn't pressed a final OK button and correct the issue.
    As it is it appears there was no feedback or indication that there was a final step needed after selecting the correct candidate.

  19. Only 2% ? by Colin+Smith · · Score: 2, Insightful

    The UK and US voting systems deliberately throw away at least 50% of votes.

     

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    Deleted
  20. Re:voting machines sales that go to the lowest bid by Antique+Geekmeister · · Score: 3, Funny

    You want George Bush to win the election in Finland?

  21. Why are users able to pull their card prematurely? by Jayjay2 · · Score: 3, Interesting

    If you need to write instructions for a process as simple as voting, you've frakked up the design of the system. Why were users able to remove their card before a vote was registered?

  22. The video by DMNT · · Score: 3, Informative
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    ?SYNTAX ERROR
  23. Slashdot party line on electronic voting by thetagger · · Score: 2, Insightful

    "Electronic systems: good enough to control the movement of trillions of dollars in the international monetary system, perfect as a way to make sure the bombs that we drop in the third world 'won't miss' their targets, but absolutely unable to display a form on the screen and get user input in an election - go back to paper!"

  24. Paper-trail Fetish by E++99 · · Score: 2, Insightful

    Enough of the paper-trail fetish already. As with almost every other potential failure case, a paper record of votes in this case would have accomplished absolutely nothing.

  25. So to summarize by roystgnr · · Score: 3, Interesting

    One group told the Finnish government that they would be able to count votes by harnessing the movement of subatomic particles to display ephemeral text and shapes, to automatically sense human touch, to follow a pre-programmed decision script written in advance and placed into microscopic internal storage, and to protect their results by encoding them mathematically.

    Another group explained some of the reasons why this might not all work perfectly.

    And it wasn't until the second group chimed in that some wiseass said "hey, that sounds like science fiction!" ...

    Well, I feel a little better about my own government now. That's kinda nice, I guess.

  26. First Post! by PearsSoap · · Score: 2, Funny

    I tried to post before, but it seems that Slashdot discarded the post.

  27. Re:special access... by clam666 · · Score: 3, Interesting

    Let me relate an instance of voter fraud from the 2004 election.

    The problem with all these new-fangled voting ideas is that voter fraud becomes much easier to do, because like any advanced system it has more points of failure that can be exploited.

    In many close elections you see the scene of lawyers and party members from all sides lining up and counting votes, the cameras are looking at the tables, the talking heads on TV are explaining how each vote is counted by three groups of people, how every vote cast is critical, hanging chads, blah blah blah, etc.

    This is the misdirection. As any student of basic sleight-of-hand knows, the part that receives the most attention is not the part where the trick is taking place. The point where "anyone" can go count the votes is the part where no fraud is taking place, because it already has taken place.

    You can change the outcome of an election by:

    1. Create more votes for yourself.
    2. Get rid of votes for someone else.
    3. Invalidate someone elses votes, making yours worth more.

    Creating more votes for yourself is a classic tactic, both legal and illegal. This is usually done with "voter drives" and bussing people to locations, raising registered voters, etc. Illegally this is done by bussing vans of bums or party supporters and paying them to vote at multiple locations, dead people voting, people in jail voting, etc. This is the primary reason some people are opposed to the idea of having voter identification laws passed, because it hampers this ability to create fictional voters.

    Destroying other people's votes is difficult, because votes are much more carefully reviewed at this point. Altering the number of votes in the box, or destroying the entire pool of votes is a harder thing to achieve depending on the security measures.

    Invalidating other's votes is useful because if their vote disappears or is invalidated, it makes your votes that much stronger. The vote still "exists", but doesn't count for the opponent. A version of this was seen recently where some electronic Obama votes were printing ballots for McCain. Other mechanisms are making it hard to tell which candidates the vote went for.

    How this relates to the 2004 voter fraud is how the ballots were being counted in Omaha. The count was being made for overseas/absentee ballots. Those votes were being counted as they were faxed in from some collection point.

    Votes, to be counted, have to be validated before they can be counted. A vote is invalid for a variety of reasons one of which is if the person chose more than one candidate for president. A VERY large number of votes were invalid from this pool of faxed in votes.

    Now this wasn't a scientific experiment, this is just what was observed. It was noticed that when a ballot appeared to be left leaning for the different things be voted on (all the other usual things one votes for, judges, the legislature, amendments, etc.) both Kerry and Bush were voted for. When the ballot was right leaning, only Bush was voted for.

    This was escalated as an interesting grouping of ballot issues to supervisors, however if anything was done I don't know.

    To summate, no Bush type voter had any problem filling in their ballot, however Kerry type voters seemed to overwhelmingly vote for both Bush and Kerry, therefore invalidating their ballot.

    Now I'm of the opinion that Democrats are politically immature in many of this political beliefs and naive in many things. I do not think, however, that they are incapable of voting nor vote with this level of failure.

    Assuming those in charge were correct, that these votes were coming from a legitimate source (rather than a man-in-the-middle fake-fax type thing), I'm of the opinion that as the ballots were being faxed, they were having a mark added to Bush for any ballot that was cast for Kerry, because as they hadn't been counted yet, then the votes hadn't been declared valid/invalid. The number of votes sent was the same as the number of votes received, therefore no voter fraud had taken place, but ballot fraud had taken place.

    Perhaps I'm wrong. Perhaps there was just a huge chunk of invalid votes all sent at once.

    --
    I'm a satanic clam.
  28. Re:eVoting has many benefits beyond just tallying by MirthScout · · Score: 2, Insightful

    As a poll worker, I hate the electronic machine we have. Don't get me wrong though, I love all the the features and benefits you pointed out.

    Our machines display nice, easy to read forms on the screen that are easy for a user to select and even change their mind (it even includes an audio interface for the blind). It records the vote on a pcmcia memory card locked inside and also on a paper tape hidden inside. Totaling the counts is pretty quick just as you describe.

    So why do I hate these machines? I hate them because a voter that understands what is going on here has exactly zero confidence that what they selected and was displayed on the screen is what was recorded on that pcmcia memory card and the hidden paper tape. The voter can't verify that the official version of their ballot was actually recorded as they intended because they can't see the bits on that card and can't see what was printed on that hidden paper tape. If votes get recorded incorrectly it doesn't even matter if it was due to hacking (before durring or after the polling) or a bug in the software. And since nothing you are left with after the fact was verified by the voters there is no way to detect a problem. No way to do a meaningful recount.

    So, how would I change it. First, I doubt any system can be perfect but the design flaw above is inexcusable. I'd keep that nice touch screen interface for all the reasons posted above. I'd eliminate the pcmcia memory card and maybe the hidden paper tape (optional). I'd add a regular printer. When the voter completes an electronic ballot it gets printed as a paper ballot all filled in as the voter wanted. The voter picks that up, looks at it and verifies that it does in fact represent their choices. Then the voter takes the paper ballot over to and inserts it into the optical scanner with a clear cover so they can see their ballot being scanned. The scanner then drops the ballot into a locked ballot box. The scanner electronically counts the votes. Humans double check by hand counting a small percentage of ballot boxes and verifying the count made at the scanner was correct. If problems are apparent with the electronic count a full recount can be done the old fashioned way with the voter verified paper ballots.

  29. Re:TietoEnator? Lol :o) by mysticgoat · · Score: 2, Interesting

    E-voting? No, I don't think so.

    Electronic registration and verification? Yes, that has value. Historically one of the great problems with the ballot process has been excluding persons who do not have the right to vote. Such as people who are dead or imaginary or have already voted. Or in my area, people who work and shop in my state but live in a different state and would like me to pay more taxes to improve the roads and bridges they use for free.

    Here's what might work, which would save the state a little money and also increase the reliability of the voting process:

    Use ATM devices that read a voter registration card and a PIN, and then print a ballot that is customized to the issues appropriate to this voter (bond issue for school district A, but nothing for any other school districts, etc). The voter's "account" is adjusted to show that he has "withdrawn" his ballot and cannot vote again in this election. Included on the ballot is a machine readable serial number and timestamp of the machine that issued it. The SN/TS are printed to a paper tape that the voter can inspect through a window, and verify that his blank ballot is on record. The SN/TS are also recorded in a digital file.

    This preserves a solid audit trail for a fully manual recount, if it becomes necessary. A fraudulent ballot would not have a corresponding entry on the paper tape.

    We know how to preserve the integrity of ballot boxes during collection and transport to counting stations. Nothing new here: just the use of appropriate technology that reached maturity decades ago.

    Optical readers would tally votes electronically. Fraudulent ballots would be identified through the failure of the SN/TS to verify against the digital files; these would be passed directly to forensics as the first stage in a criminal investigation. Valid ballots that could not be reliably read by the scanners (defaced, or write-in candidate, etc) would be kicked out for hand processing, done with well established techniques to assure reliability.

    This system would decrease wait times at the polls, deliver preliminary results within hours, preserve voter anonymity, yet assure a healthy voting process. A great advantage of it is that the voter would be able to use any polling place that met his concerns about personal safety (that is sometimes an issue in the USA), or is simply convenient for him.