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How Much Longer Will Physical Game Distribution Survive?

GamesIndustry is running an interview with Theodore Bergquist, CEO of GamersGate, in which he forecasts the death of physical game distribution in favor of digital methods, perhaps in only a few years. He says, "Look at the music industry, look at 2006 when iTunes went from not being in the top six of sellers — in the same year in December it was top three, and the following year number one. I think digital distribution is absolutely the biggest threat [traditional retailers] can ever have." Rock, Paper, Shotgun spoke with Capcom's Christian Svensson, who insists that developing digital distribution is one of their top priorities, saying Capcom will already "probably do as much digital selling as retail in the current climate." How many of the games you acquire come on physical media these days? At what point will the ease of immediate downloads outweigh a manual and a box to stick on your shelf (if it doesn't already)?

30 of 478 comments (clear)

  1. Eve onlin by trip11 · · Score: 4, Informative

    Check out the sales of Eve online on march 10th. They are putting it out in a box set for the first time (well practically the first time). Before now it's been download only. If the number of people playing shoot up, that's a good indicator. Likewise if the box set falls flat.

  2. I always buy boxed games by lordandmaker · · Score: 4, Insightful

    In general, if I've paid for something, I want a tangible object.

    I've this constant concern that *something* will go wrong in the digital process. I know it probably wont, and generally hasn't, but I'd still much rather be able to say "look - I _do_ own this, I've got the box and everything". That said, I don't have any paper records for, say, my banking. Priorities and all that.

    1. Re:I always buy boxed games by Nursie · · Score: 5, Insightful

      I also like physical objects, generally for music. Whilst I have downloaded a couple of games on Xbox and PS3 and I don't have the same fear of something going wrong, there is a huge downside.

      I can't lend it to a friend.
      I can't sell it on or even give it away when I'm done with it.

      This sucks.
      I don't mind the suckage on low-value items like Flower or Noby Noby Boy, or Xbox Live Arcade bits and pieces, but on full games?

      No thanks.

    2. Re:I always buy boxed games by obarthelemy · · Score: 4, Insightful

      issues with downloads:

      - when the DRM server goes down, you lose your stuff. The question is not whether it will, but when. We need some king of DRM escrow.

      - because of the drm, we're beholden to not only 1 drm system, but 1 file format, 1 software, and sometimes even 1 hardware vendor, or 1 product line form a specific vendor. We need a DRM standard, shared amongst all vendors.

      - we lose the right to resell or even loan our stuff.

      --
      The Cloud - because you don't care if your apps and data are up in the air.
    3. Re:I always buy boxed games by Nursie · · Score: 3, Insightful

      "I can. And neither of us worries about ever returning it."

      You can lend downloaded game content to friends? How, oh great and wise one, is this acheived with steam, XBLA or PSN? Or are we talking piracy?

      "I'd have a hard time to find a sucker who would buy the physical copy as well.

      ebay, game stores, whatever. You can get some value back.

      "I can give it away whether I'm done with it or not."

      So piracy then? That's the solution?

      Personally I'd like DRM free stuff that I can buy, sell, transfer etc. Until then I'll buy disks or do without (other than for cheap-ass stuff like Flower/XBLA).

  3. We have the technology... by appleprophet · · Score: 4, Interesting

    You can see this already with PC gaming. Digital distributors like Steam have pretty much demolished the brick and mortar stores. My local GameStop barely has a PC game section anymore and it's not because the PC market is shrinking. In fact, it's growing.

    Brick and mortar stores are dying and they know it -- for PC games anyway. It's like they are not even trying anymore. I am an independent video game developer, and I tried my best to let GameStop et al sell my company's game, but they do not even return calls. We have not even gotten an email back yet.

    Meanwhile, our upcoming title is going to be sold in virtually every single online store -- some of them responded within a day of being contacted. Here's our list so far.

    Brick and mortar stores are still clinging on for consoles releases. Retail stores pretty much are the only place to go when you want to buy the latest AAA titles (except Amazon, which is like digital distribution with very high latency).

  4. As long as they keep the packaging shiny by DrJokepu · · Score: 5, Insightful

    I mean, seriously, who doesn't like those shiny boxes with the manual, maps and stuff like that? And having the original packaging even many years later? We're talking about some serious bragging rights here.

  5. Do you really need to ask? by pla · · Score: 4, Insightful

    At what point will the ease of immediate downloads outweigh a manual and a box to stick on your shelf (if it doesn't already)?

    At the point where I can download a DRM-less installer or ISO and do whatever the hell I want with it.

    Anything short of that, and I'll keep buying physical media.

  6. Never! by YuppieScum · · Score: 5, Insightful

    Simply stated, if companies stop selling their games on physical media, then I shall stop buying their games.

    I've been fucked over by DRM-laden downloads on the 360, thanks very much. Every time mine goes back for repair, none of my paid-for-DLC works on the new box I get back, and I have to get into an hour-long argument with tele-bozos to sort it out. I have no interest in extending that process to every game I own.

    --
    This sig left unintentionally blank.
  7. Re:Physical is still the best bandwidth by bencoder · · Score: 4, Informative

    The problem is that while network bandwidth does not follow an exponential increase in bitrate over time, disc format capacity does. So this would suggest that the gap between online delivery and physical media is going to get larger, not smaller.

    Now that's not true. I've only been online about 10 years and i can actually notice the exponential increase, something like this:

    1999 56k
    2003 256kbit
    2004 512kbit
    2005 1MBit
    2006 2MBit
    2007 4Mbit
    2008 10MBit

    At least, that's been my experience in the UK. Here's another diagram going from 1982(log scale, so it's exponential)

  8. You've missed the point by YuppieScum · · Score: 4, Insightful

    "Digital distribution" and "on-line stores" are not synonymous.

    I buy most of my games and movies from on-line stores, but I still get physical media for my cash. This is also true for AAA titles - my copy of MutantExploder7 will land on my doormat on the day of release.

    It is the prevalence of low-overhead (and sales tax avoiding) on-line retailers that has been killing bricks-and-mortar establishments for the last 10 years.

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    This sig left unintentionally blank.
    1. Re:You've missed the point by mrsmiggs · · Score: 3, Insightful
      Infact the overheads for these online box shifters are so low that they quite often cheaper than the download options, recently released MMO Football Manager Live is cheaper to renew by buying a 'box' from Amazon than it is to renew by subscription. The arguements against downloading games are the same they were with music downloads pre-Amazon and iTunes going non-drm:

      1. It's cheaper to buy the physical item
      2. The DRM encumbered nature of today's video games makes it almost essential to have the physical disk and box, if only for proof that you own the damned thing.
      3. The pirated version of the game can be less hassle than downloading the game.
      4. You have to go to disparate sources to get different types of game downloaded.

      Once these issues have been overcome we will be downloading games, but at the moment it seems a long way off. The publisher's of games seem to control the download distribution of their games much more closely than record companies do and let's not forget the games industry is still growing they have no particular reason to change their business model.

  9. It's all a question of media by gravos · · Score: 5, Insightful

    If BluRay becomes cheap enough, then of course games from all platforms will be distributed that way. Who even on 3Mbit broadband wants to download 20GB games? Not me, that's for sure. It's all a question of media and the size of the game vs the size of people's broadband pipes.

    And likewise it will be with the next media format, and the next, and the next. You can't compare MP3s and games because songs have a fixed size. Games do not.

    1. Re:It's all a question of media by ubrgeek · · Score: 4, Insightful

      And what about the growing issue of ISPs capping bandwidth-per-month usage?

      --
      Bark less. Wag more.
    2. Re:It's all a question of media by twistedsymphony · · Score: 5, Insightful

      I completely agree, another thing to consider is the market he's comparing it to. digitally distributed media took off in the Music world because most people wanted to take their music with them wherever they went. (portables aside) I don't know how much benefit there is to keeping your game collection in your pocket, actually digital distribution works out AGAINST convenience in some regards in that if I download the latest Street Fighter, then I can't take the game with me to my friends house to play it there, at least with an Ipod it's easy enough to bring my player along with my collection, but hauling a PS3, 360 or desktop PC isn't close convenient.

    3. Re:It's all a question of media by Gojira+Shipi-Taro · · Score: 4, Insightful

      Most markets in the states, you do not have a choice. You have ONE cable operator, and usually ONE DSL operator, and that's it. If they both have horrible policies, you're screwed.

      You could always MOVE of course.

      So no, "get a proper ISP" isn't an option for everyone.

      Fortunately I've got one of the "good" cable providers. Of course I don't do large digital downloads or participate in frequent peer-to-peer, so it probably wouldn't matter much to me anyhow.

      --
      "Oh my God. This is terrible. This is the end of my Presidency. I'm fucked."; ~ Donald J. Trump
    4. Re:It's all a question of media by Maxo-Texas · · Score: 3, Insightful

      No, it's more of a fascist corporatist model.

      Because we treat corporations legally as people and because they had almost unlimited wealth for the last 30 years, they changed the laws to destroy capitalism wherever they could.

      We are now free to choose from LeftSockPuppet or RightSockPuppet. If either sockpuppet looks dangerous to the corporations then they flood their news stations with damaging stories about the sockpuppet and we obediently vote for the other sockpuppet instead.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    5. Re:It's all a question of media by jitterman · · Score: 5, Insightful

      To play devil's advocate, I've used Steam, etc., for my PC, and I still prefer physical media.

      First obviously, no download waiting - if the DRM isn't as asinine as Spore's was, then when my machine needs to be rebuilt I can quickly put all of my games back on rather than wait forever.

      Second (and I have done this) - I can sell my games LEGALLY to friends when I'm done with them and vice-versa. They get a $50 game for $10-$20, and I get a rebate of sorts. Can't do that with downloaded software (well, I suppose you could copy it to a DVD then find a crack of some type, but hell, your buds can do that, too). Kind of like the e-book argument.

      Finally, there's the subjective (OP mentioned this, to be fair) - I *like* having the physical media and the packaging. Hell, Fallout 3 actually even included a REAL, printed manual! Woohoo!

      To be sure, there are many benefits to download distribution, but it's nice to have options and I would hate to see the total demise of packaged games.

      --
      For conscience is the wound, and there's naught to staunch it
    6. Re:It's all a question of media by genner · · Score: 4, Funny

      No, it's more of a fascist corporatist model.

      Because we treat corporations legally as people and because they had almost unlimited wealth for the last 30 years, they changed the laws to destroy capitalism wherever they could.

      We are now free to choose from LeftSockPuppet or RightSockPuppet. If either sockpuppet looks dangerous to the corporations then they flood their news stations with damaging stories about the sockpuppet and we obediently vote for the other sockpuppet instead.

      I'm so sick of sock puppets. I'm glad we finally voted in a marionette.

  10. Since Valve changed their prices in Europe... by eu_virtual · · Score: 3, Interesting

    ... I get all of them in physical media. (http://steamunpowered.eu/ for the details)

    OK, I've bought a few from GOG, but they still do it right.

    I think it's freaking ridiculous that I can go to an on-line shop and get a game delivered to my door, for half the price I can get it from Steam.

    Digital media. It's much cheaper, but we get to keep the profits, pass none of the savings to the customer, and you pay more for the "convenience".

  11. They need to sort out the pricing. by Dr_Barnowl · · Score: 5, Insightful

    I bought Dawn of War II from the supermarket ; because it was a lot cheaper than getting it on Steam - even if it is natively a Steam game.

    Why, in this day and age, are physical boxed copies retailing for less than the digital variant? In this particular case, there is literally no difference between the end results - both methods have the game, installed in my Steam folder, registered to my Steam account. Neither has any resale value. I even had to wait to download an update.

    I would rather have downloaded it all, it would have used less materials, and perhaps given more money to the developer (in theory). But for less money, I got more value - I got a disk with a "preload" on it. So physical distribution isn't going away until the download costs less than a retail boxed copy, or until they stop offering boxed copies altogether, and the latter is probably the route that they will want to take - no competition, no discounting.

  12. Re:Physical is still the best bandwidth by El_Muerte_TDS · · Score: 4, Informative

    Now do a list of game sizes. It will probably go something like this (install size):

    1995 20MB
    1999 400MB
    2004 4000MB
    2008 10000MB

  13. Yeah, Pirate Bay doesn't do boxed media !! by Anonymous Coward · · Score: 3, Funny

    Boxed media is dead !! Pirate Bay confirms it !!

  14. Comment removed by account_deleted · · Score: 3, Informative

    Comment removed based on user account deletion

  15. "MP3" for games by DrYak · · Score: 3, Insightful

    We don't have "MP3 for games" yet. They're already pretty compressed.

    Actually we have. It's called "procedural generated".
    It might be not as extreme as in "Spore", but that's the current tendency among game developing studios.

    Bandwidth have dramatically exploded recent years.
    Storage size has also seen good increases.

    But there's only so much content that a reasonably size team of artists can spit out within a reasonable amount of time and within a decent budget.

    It took quite some time for games to start filling CD-ROMs.
    And that was back a time of ever increasing screen resolution and color-depths, of cinematics, etc.

    Now this tendency has curbed. Lots of player consider current graphics "realistic enough". We aren't much avidly awaiting a 100x increase of polycount or texture size for the next few years (some consoles like the Wii don't even bother bumping up the generation of their graphics hardware).

    FMV cinematics slowly got replaced with in-game animations done with the engine it self (see almost 99% of recently released games - things like Command and Conquer series are rather the exception).

    More studios resort to automatic/programmatic content generation for their assets to stay withing man-hours and budget limits (see for example the recent presentation of engines like Id's Rage which can handle lots of terrain details as the artist only paints heights and soil types. Or most recent FPS which use a dynamically generated sky box / time of day effects instead of relying on lots of artists designing lots of different settings).

    Size requirement for games aren't increasing as much as the rest.

    BlueRay disc are great for lots of usage (they will be useful to pack a whole TV-series' season on a single disc, they will be invaluable in fields that have to manipulate and backup huge amount of data, they will be great to store an exhaustive Linux distribution on a single media like Debian).
    But the time until we start seeing multi-BD games will be long, even longer than the time before multi-CD games appeared, or even multi-DVD for that matters (there even aren't that much yet)

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
  16. Re:Online sales by Quothz · · Score: 3, Interesting

    Does it cost 20%-30% more when a EU resident downloads an Adobe product form their store than if a US resident does the same? I don't think so.

    I don't think so either: Photoshop CS4 costs $699.00 in the US for direct download from Adobe, or EUR 887.12, the equivalent of $1115.00. That's considerably more than 30%. The VAT accounts for about EUR 110 of the difference, tho'.

    ZDNet (God, I hate referring to ZDNet) did an article on the pricing imbalance last year. A 50% premium for products in Europe seems t'be standard for them.

    Most other companies charge more for downloadable software in Europe than in the US, although the VAT generally accounts for most of the difference.

  17. And I want to re-sell! by Rurik · · Score: 4, Insightful

    I buy 100% retail boxed, tangible products. I want to be able to exercise the First-Sale Doctrine to re-sell my games after I complete them so that I can raise more money to buy more games. I also want the market to control the pricing of a product. Historically, after a few weeks on the market, retail-boxed items can be found for half the price of their digital counter-parts. Why? The game sucks. It may be fun at a $30 or $40 price point, but is a regret at a $60 price point. The market realizes this, and boxed games can be found for $40 whereas the digital copies are still at $59.99 (ooh, but free shipping and no tax!)

    Digital copies are just a way to destroy the used-game market, undercut pawn shops (e.g. GameStop), lock out libraries, and permanently tie a person to a product so that they can never get rid of it.

  18. presents (christmas) by captainpanic · · Score: 3, Insightful

    You cannot give a download as a (Christmas) present.

    The trouble is that the chance of actually finding what you want in a shop is very small. It's all filled up with mainstream crap.

  19. Re:Online sales by Anonymous Coward · · Score: 3, Informative

    The amount of money in the US that will go to Social Security and Medicare this year completely dwarfs the money spent on Iraq over the past six+ years.

  20. Re:Steam = DRM = Bad by PhoenixAtlantios · · Score: 3, Interesting

    While I like the convenience of Steam, let's not forget that if Steam goes belly up, games bought there will become unplayable.

    They announced that in that case the games would be unlocked.

    That statement's been debunked several times, if VALVe goes belly up the administrators that take over are incredibly unlikely to allow anyone to flip a switch that would destroy the value of the company's assets. It's nice that they say it, but reality won't give them any control over it in that situation.

    I like to purchase games through Steam to avoid having to hunt down the games in stores, as I've generally had bad luck when trying to get game-related items from stores here. I imagine it'd be similarly useful for people that would otherwise have to expend a large amount of transport effort to acquire the boxed version of the game. Some games, like Red Alert 3, even remove their boxed DRM in favour of the Steam version, which I tend to find less intrusive (it's pretty invisible to most internet-connected users).

    As for the quota issue, in Australia the ISPs began implementing quota-free services on their own networks to counteract the large amount of bandwidth consumed doing things like gaming. Several even offer Steam content servers on their own networks as quota-free. Customers with Internode and Bigpond, for example, are able to acquire most (all?) Steam content quota free so bandwidth caps are irrelevant when downloading games; the only limiting factor is speed.

    If American ISPs follow the Australian ones with the quota-free content servers and such we might find the number of people downloading games from Steam won't decrease when hard caps are implemented (since traffic on their own networks is essentially free they're likely to offer it).