Slashdot Mirror


Sony Pictures CEO Thinks the Net Wasn't Worth It

rossturk writes "Michael Lynton, CEO of Sony Pictures Entertainment, said, 'I'm a guy who doesn't see anything good having come from the Internet, period.' Why? Because people 'feel entitled' to have what they want when they want it, and if they can't get it for free, 'they'll steal it.' It's become customary to expect a somewhat limited perspective on things from old-world entertainment companies, but his inability to acknowledge that the Internet has changed everything makes me think he's a very confused man. Is this when we all give up hope that companies like Sony Pictures can adapt? Will we look back on this as one of the defining moments when the industrialized entertainment industry lost touch for good?"

28 of 562 comments (clear)

  1. 1. Reject Technology 2. Criminalize Customer 3.??? by eldavojohn · · Score: 5, Insightful

    'I'm a guy who doesn't see anything good having come from the Internet, period.'

    Well then I trust you personally don't use it at all.

    It's become customary to expect a somewhat limited perspective on things from old-world entertainment companies.

    Relax, he's just one voice of a thousand at Sony.

    Is this when we all give up hope that companies like Sony Pictures can adapt?

    Frankly, I've got enough problems of my own to be concerned with their problems. It is and has been for quite sometime an adapt-or-die scenario for these guys. If they haven't figured it out, you won't see me shaking my fist up at the sky screaming "WHY!? Why couldn't you take me instead of Sony Pictures!?"

    This guy should talk to his own people more often--Sony's CEO and chairman Howard Stringer said in a recent interview:

    Customers will refuse to accept it unless the technology is open. Youth in particular really dislikes closed technologies, closed systems and the like. I think the failure of AOL LLC of the US is good evidence of this. When the Internet was just beginning to spread, AOL boosted its subscriber base by providing special services only to its customers. After a while, though, customers began rebelling, complaining that they weren't children. Because AOL wanted to keep them locked up in a narrow portion of the immense Internet cosmos, open technology was created. Sony hasn't taken open technology very seriously in the past. Its CONNECT music download service was a failure. It was based on OpenMG, a proprietary digital rights management (DRM) technology. At the time, we thought we would make more money that way than with open technology, because we could manage the customers and their downloads. This approach, however, created a problem: customers couldn't download music from any Websites except those that contracted with Sony. If we had gone with open technology from the start, I think we probably would have beaten Apple Inc of the US.

    Instead of that kind of level headed talk we get to hear from Mr. All-My-Customers-Are-Criminals.

    Ride that ship to the bottom of the sea, Michael Lynton.

    --
    My work here is dung.
  2. Say hello to the new economy, Mikey. by Anonymous Coward · · Score: 5, Insightful

    This, presumably, from a free market wonk who thinks the law of supply and demand are best for everyone. Go ahead and meet the demands of your consumers, damn it!

  3. Oh? by Tubal-Cain · · Score: 5, Funny

    ,'I'm a guy who doesn't see anything good having come from the Internet, period.'

    I say we spam him with goatse until he repents.

  4. Talking about entitlements by Vintermann · · Score: 5, Insightful

    I know how he feels about entitlements, really.

    Some people have unbelievable ideas about what they're entitled to. When I find an artist who actually believes he's deserves to be paid until death + 70 years, then I get that same feeling, like nothing worthwhile ever came out of that artist. At least nothing without a rancid aftertaste.

    --
    xkcd is not in the sudoers file. This incident will be reported.
    1. Re:Talking about entitlements by Jane+Q.+Public · · Score: 5, Insightful

      It's not the artists who lobbied for life + 70 years, it was the labels. Disney, in fact, was one of the biggest pushers of this change, because lots of Mickey Mouse cartoons were due to pass into the public domain. They couldn't have that! So Michael Eisner (and some friends) went to work on Congress to change the law.

    2. Re:Talking about entitlements by obarel · · Score: 5, Interesting

      Not exactly true. Artists such as Ian Anderson and Cliff Richard wanted to extend copyright to 95 years in the UK.

      I stopped listening to Jethro Tull when I heard Ian Anderson talk about copyright. I have quite a few albums, but I feel sick whenever I think of this millionaire crying how he's being robbed, not by pirates, but by copyright laws.

      I'm happy he's made a lot of money from his talent (better than making money by fraudulent banking), but trying to extend his copyright while stealing Bach's Bourree in E minor is a bit hypocritical (and I'm sure that wasn't the only piece for which he needed some "inspiration", just like any other artist - be it a writer, a poet, a painter or a composer).

  5. Sony Loosing Ground by lobiusmoop · · Score: 5, Informative

    Given that Sony recently posted its first loss in 14 years, I think perhaps it is time for them to get with the new modes of media distribution instead of keeping its head in the sand and decrying them.

    --
    "I bless every day that I continue to live, for every day is pure profit."
  6. What have the Romans ever done for us? by bheer · · Score: 5, Funny

    What have the Romans ever given us in return?
      -- The aqueduct.
      -- And the sanitation!
    All right, I'll grant you that the aqueduct and the sanitation are two things that the Romans have done...
      -- And the roads...
      -- Irrigation...
      -- Medicine... Education... Health...
      -- And the wine...
      -- Public baths!
      -- And it's safe to walk in the streets at night now.
    All right... all right... but apart from better sanitation and medicine and education and irrigation and public health and roads and a freshwater system and baths and public order... what have the Romans done for us?
      -- Brought peace!
    What!? Oh... Peace, yes... shut up!

    Someone should really update this for the internet. And immortalize this idiot's name as the dunce who asked the question...

  7. I have given up on Sony by stox · · Score: 5, Informative

    They used to make quality products, not so much anymore. My latest experience is the last straw. Last year, I purchased a Sony navigation unit. I soon found that the maps were outdated, and missing major landmarks, and even an Interstate highway that had opened the year before. Support assured me that the next update would solve these problems. Well, after many months, an update has finally been released for the mere price of $99. So, in other words, Sony wants me to pay another $99 to fix what was broken from the time they built the unit. I consider it a lesson learned, and will not longer purchase Sony products.

    --
    "To those who are overly cautious, everything is impossible. "
    1. Re:I have given up on Sony by Archaemic · · Score: 5, Interesting

      I know I've given up on Sony laptops at least. I purchased a Sony Vaio SZ right as it was released, hoping it would be a good lightweight laptop that also delivered some power so that I could play at least some Windows games (when I was booted into Windows and not Linux, of course, which doesn't happen very often).

      As soon as we ordered it, the warranty started ticking. If they had shipped the laptop as soon as we ordered it, that would not have been that bad. But they didn't. For about a month we waited for it to ship, because one part was consistently out of stock. Please, make sure you have the parts for your laptop in stock when you release it, okay Sony?

      Well. Finally, it shipped. Okay, so now I have one month less on my warranty than I should. No. This is not the end of my story. Yes, it continues. When it arrived, with its brand new Core Duo processor, I popped open the task manager in Windows because it was acting funny and laggy. Wouldn't you know it, one of the cores was constantly being consumed by some unknown process. It hadn't been shipped with a virus--rather, the motherboard was defective on arrival. Yet more time I have to go without this laptop! So we shipped it back, and they eventually got back to us with a working motherboard. All was good, right?

      Yeah, my story still isn't over. Come February of the next year, my battery just stops working. It's no longer recognized by the OS. At all. Well, okay, we have an extended warranty. But it's still under warranty. Right? Wrong. The battery was under a different warranty, which had just expired. Fine, okay, this is getting absurd, but I'll buy another outrageously priced battery. I have a laptop, after all? Come 362 days later, the battery dies AGAIN. Fortunately, this time around, I had a warranty on the battery (for three more days). Well, okay. This is getting suspicious.

      Wouldn't you know it. The next year (this year), the battery died again. Very little research told me that this happens to EVERYONE. Right after the warranty expires (hopefully for Sony)...

      Well yeah, in the mean time, I'd bought a new laptop from Apple and had no problems with it, so I didn't bother to replace the $200 battery again. I'm never buying a Sony laptop again. I think I had more problems that I've forgotten in the 3 years since I got the laptop, so this rant may be incomplete.

  8. Re:1. Reject Technology 2. Criminalize Customer 3. by wisnoskij · · Score: 5, Insightful

    Criminalize Customer: Their really does seem to have been a massive switch to this. The customer should really be the boss the only one a company should have to please. But it appears more and more like the big companies view customers as the enemy to be accused, lied to, and forced to pay them.

    --
    Troll is not a replacement for I disagree.
  9. You're doing it wrong by Chmcginn · · Score: 5, Funny

    1. Reject Technology

    2. Criminalize Customer

    3.???

    You're only supposed to use the ??? when the next step isn't obvious. Since 'Buy off legislatures to support your failing business model' has been their tactic for years, it's not a very secret step.

    --
    Have you been touched by his noodly appendage?
  10. Well, it all makes sense by oberondarksoul · · Score: 5, Insightful

    As we all know, nothing may ever legally be distributed for free on the Internet, or in fact, anywhere. If it's not distributed by a record label, film company, or major software company, it is inherently pirated and of no value to any person and should be destroyed immediately for all our own good. Only by buying good, wholesome entertainment and software products will we be preserving the jobs which every industry worker deserves by divine right of kings. Or something.

    --
    And tomorrow the stock exchange will be the human race
  11. I dunno... by AdamHaun · · Score: 5, Insightful

    Obviously the idea that nothing good has come from the internet is total nonsense. But I have a hard time disagreeing with this:

    people 'feel entitled' to have what they want when they want it, and if they can't get it for free, 'they'll steal it.'

    because that's exactly the attitude I hear. Maybe that's just the way things are going to be from now on, but it does bother me that so many people consider not getting a product to be an unacceptable response to terms they don't like. I guess *I* must be getting old...

    --
    Visit the
  12. There are certain things capitalism can't produce by Nicopa · · Score: 5, Interesting

    Capitalism can't produce common goods. Internet would've never had existed if it weren't for the US government. It was created in an academic environment, by passionate people that cared about the advance of technolog (indirectly: of mankind). Internet advanced quickly, different protocols appeared, once replacing the other (Gopher, SMTP, HTTP, POP, IMAP, NNTP, etc.).

    Then the companies came. Those set of protocols froze, some began to fade. Companies didn't care about "what's right". They didn't care about advance the network. The HTTP/1.0 -> 1.1 transition took years, and still hasn't finished (e.g. http pipelining). IMAP mail stalled, and got replaced by webmail. Multicast was never deployed at large. Newsgroups got replaced by phpbb.

    These companies hate Internet. If they praise it, it's only when they realize they can't afford to ignore it (or destroy it).

  13. Re:1. Reject Technology 2. Criminalize Customer 3. by Anonymous Coward · · Score: 5, Insightful

    Criminals... like hiding rootkits on CDs with no notice kind of criminals? I guess All-My-Corporations-Are-Criminals too.

  14. Re:1. Reject Technology 2. Criminalize Customer 3. by DeadDecoy · · Score: 5, Insightful

    ' Why? Because people 'feel entitled' to have what they want when they want it, and if they can't get it for free, 'they'll steal it.'

    I do think there's an entitlement problem. I just think it's the other way around. You have these old dinosaurs of the industry who've been the gate keepers of media production for so long, they don't know how to react to a little competition. Think about it; some guys are probably out there running a torrent site at a loss, while using ad revenue to stay afloat. Meanwhile, these guys are sitting on the actual copies to the media don't even bother because 1) it will compete with their existing revenue model and 2) it's probably harder to justify 20-30$ to resell movie when your marginal costs are ~0$. Thing is, these guys will either have to take control of the distribution and make a profit of it, or someone else will.

  15. We Must Stop the Customer Before It's Too Late by eldavojohn · · Score: 5, Funny

    Why? Because people 'feel entitled' to have what they want when they want it, and if they can't get it for free, 'they'll steal it.'

    *A panting Michael Lynton enters his boardroom with Sony's Chairmembers*
    Michael Lynton: *gasping for breath* I'm sorry I'm late. But I was just down in the store and I had to confiscate this.
    Chairman One: Is that ... is that a Blu-Ray copy of Spiderman?
    Michael Lynton: Yes, I had to confiscate it from a "customer" ... it had it in its hand as it was leaving the store.
    Chairman One: The customer stole it? We have the finest security in place ...
    Michael Lynton: No, far worse than that. The customer held up the product and said to me, 'Hey, Mr. Lynton, it's bullshit I have to pay $30 for this after paying $15 to see it in the theater.' At which point I realized that it intended to give this away through the internet to all of his friends.
    *pauses for seriousness*
    Michael Lynton: Then I tackled him and I just saved us one trillion dollars in lost profits.
    Chairman Two: Mr. Lynton, we might have a problem if that person paid for this copy of Spiderman.
    Michael Lynton: No, you don't understand, he had a shirt indicating he used the internet. If that isn't a red flag, I don't know what is. All of them are criminals just looking at us with their beady little eyes trying to figure out how to steal from us.
    Chairman Three: Sir, are you feeling alright?
    Michael Lynton: I'm feeling great, I just saved us money. You know, I saw someone on the street the other day and they were fat and pasty white and I knew then that they used the internet. So I drove them down with my car.
    Chairman Four: That was you on Channel Nine News last night ...
    Michael Lynton: Oh please, grow up, this is business and business means war. Now, I think that if we act quickly we can hit the customer with viruses in the rootkit no one's found on our Blu-Ray media. The time is upon us to put an end to the customer once and for all, people. Think of your children! Wait a second, why do you all look confuse? Oh my god, you're all them ... you're all cu ... customers! How could I have been so blind? No wonder we are losing this war! SECURITY!

    --
    My work here is dung.
  16. Re:1. Reject Technology 2. Criminalize Customer 3. by TubeSteak · · Score: 5, Insightful

    Instead of that kind of level headed talk we get to hear from Mr. All-My-Customers-Are-Criminals.

    Ride that ship to the bottom of the sea, Michael Lynton.

    Media distribution is essentially an oligopoly/cartel and 'shrinkage' used to be small and manageable.
    It used to be that theft = theft. Now theft = infringement.

    He's really just unhappy that the old distribution model is fucked because:
    1. the internet lowers the threshold for infringement and
    2. their distribution model (even with all the internet stuff they do) only partially meets consumer demands

    --
    [Fuck Beta]
    o0t!
  17. Get rid of that guy SONY, NOW! by el_jake · · Score: 5, Insightful

    "I'm a guy who doesn't see anything good having come from the Internet, period." Huh? Well you have failed your shareholders miserable Mr. SONY CEO. Most of the economy is based on businesses doing business using The Internet. I think it's time for the Mr. Sony to sack Mr. CEO for total failure and having such a profound view of what good business really is. No wonder the recording industry is left behind in the net economy. *sigh*.

    --
    In order to form an immaculate member of a flock of sheep one must, above all, be a sheep.
  18. Short List of Unimportant Aspects of the Internet by rossz · · Score: 5, Insightful

    Here's a short list of things he doesn't think are important:

    • Posting of evidence of government wrongdoing that could otherwise be surpressed
    • Posting of corporate wrongdoing to reach a wider audience
    • Ability for home bound people to interact with society
    • Directions to a location you are not familiar with
    • Coordination of grassroots protests
    • Job hunting
    • Multiplayer computer games
    • Research
    • Easy exchange of documents
    • Family and friends separated by wide distances able to communicate
    • pr0n

    Yeah, I guess he's right. The internet is useless.

    --
    -- Will program for bandwidth
  19. Re:Exactly. by couchslug · · Score: 5, Insightful

    "When will they stop these dinosaurs from running the industry?"

    Aside from the generational die-off you young'uns out there need to thin your own herd to stop these shitbags from respawning.

    The kids tripping on acid during the Summer of Love mostly turned into fear-freaks who relentlessly elected NeoCon Evangeliban to office.

    If you want something different, be something different and don't sell out. Take the ideological fight to the enemy. It ain't just about downloading mass-produced pop culture shit you shouldn't want anyway... :)

    --
    "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
  20. Re:1. Reject Technology 2. Criminalize Customer 3. by Volante3192 · · Score: 5, Funny

    Period isn't a sentence? Curses.

  21. Re:1. Reject Technology 2. Criminalize Customer 3. by ShieldW0lf · · Score: 5, Insightful

    Criminalize Customer: Their really does seem to have been a massive switch to this. The customer should really be the boss the only one a company should have to please. But it appears more and more like the big companies view customers as the enemy to be accused, lied to, and forced to pay them.

    You sound really naive. You think things used to be different? The same thing happened with the tape recorder, with the VCR, with the printing press. Capitalist companies have always been a small group of conspirators who view the population as sheep to be fleeced for their own benefit. That is the entirety of their motive. If they had a different motive, they would have chosen a different organizational structure. If they claim to have a different motive, but they didn't choose a structure that is more suited to a different motive, then they are lying.

    The Internet is doing something quite useful. It's slowly and painfully eroding our cultural of naivety, and that's a good thing. Unless you've got your hand in the cookie jar.

    Would you like a free rootkit with that CD? No? Tough shit.

    --
    -1 Uncomfortable Truth
  22. Re:1. Reject Technology 2. Criminalize Customer 3. by Fallen+Seraph · · Score: 5, Insightful

    People aren't "stealing" their stuff for the sake of stealing it. They're doing it because they want more control and use out of their media than Sony and others provide. Hulu is an excellent example of a proper solution. People used to download tv shows much more frequently before it's advent. It allows the rights holder to still make money through commercials, but at the same time gives the user control over when they watch the media, how they watch it, as well as pause, rewind, and fast forward, with a great UI which far surpasses YouTube in my opinion. The quality is pretty much as good as the tvrips (in 480p mode at least) and it even allows for discussion and ratings, making it a very social site as well. It simply provides for a much better user experience than the alternative, and the content usually goes up within a day or so of the air date.

    "But there's DVR!" you say. DVR doesn't help you when you're stuck in JFK because your flight was delayed for 3 hours, and all you have is your notebook. DVR doesn't help you when you want to watch a show that's no longer in syndication, and hasn't been released on DVD (of which there are many), etc etc. Add to this that they're working on an iphone app and will likely have an Android app in the works as well and Hulu is a perfect example of how to properly take advantage of the internet's abilities. Is it perfect? Not yet. I personally would still like to see the ability to download the episodes so you can view them offline, but what it is now is certainly a great start.

    So with all of this, why would people bother downloading rips? Hulu is more ubiquitous, requires no hard drive space, no messing with codec converters, no dealing with potentially virus laden downloads, etc etc etc. Do people still download? Yes, but mostly because you can get a tvrip quicker than Hulu will put it up (often within 30 minutes rather than a few hours), and Hulu doesn't have everything yet, doesn't retain everything yet, and isn't available outside of the US due to legal reasons. The important thing, though, is that it's moving in the right direction.

    Sony Pictures, however, is so stuck in its "1. Release in theaters, 2. Release on DVD several months later, 3. Release on TV several years later" that they think nothing else will work, while Paramount, 20th Century Fox, MGM, Universal, and others have already begun adding some of their titles to Hulu. Is it an exhaustive collection? No, not yet at least, but again, it's a start.

    I wish you luck Sony, given your recently posted losses this year, you're gonna fucking need it if you keep acting this way.

  23. It takes a special breed of idiot by Draek · · Score: 5, Insightful

    to call humanity's second greatest invention since Mathematics(*) itself useless. We're talking about a technology that allows Joe Average in the US to send a message to Juan Promedio in Spain in less time it took you to read this paragraph for a total cost of less than a cent. Think about that for a minute, and realize all the possibilities this opens up for humanity as a whole.

    It may have some problems, yes, but anyone who says that nothing good has ever come out of it is either a complete idiot, someone with an agenda or as is probably the case here, both.

    (*)If you're wondering what's on first place, you're reading this post on one.

    --
    No problem is insoluble in all conceivable circumstances.
  24. Correct. by NeutronCowboy · · Score: 5, Insightful

    He doesn't see anything good having come from the Internet, because it hasn't lined his pockets with extra millions. Worldwide communication, everything a publisher, that's all nonsense. All that matters to him is that he hasn't seen an entry in his account that says "+ X Millions, Internet".

    --
    Those who can, do. Those who can't, sue.
  25. Re:1. Reject Technology 2. Criminalize Customer 3. by Gerzel · · Score: 5, Funny

    Really?