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The "Hidden" Cost Of Privacy

Schneier points out an article from a while back in Forbes about the "hidden" cost of privacy and how expensive it can be to comply with all the various overlapping privacy laws that don't necessarily improve anyone's privacy. "What this all means is that protecting individual privacy remains an externality for many companies, and that basic market dynamics won't work to solve the problem. Because the efficient market solution won't work, we're left with inefficient regulatory solutions. So now the question becomes: how do we make regulation as efficient as possible?"

49 of 217 comments (clear)

  1. Here's how: by Ethanol-fueled · · Score: 5, Funny

    1. Fake own death
    2. ???
    3. Private!

    1. Re:Here's how: by Logical+Zebra · · Score: 4, Funny

      1. Fake own death

      Well, it worked for Elvis.

      --
      I have a bad feeling about this...
    2. Re:Here's how: by sakdoctor · · Score: 5, Insightful

      Privacy for individuals. Transparency for state.

    3. Re:Here's how: by flaming+error · · Score: 3, Insightful

      Agreed - the government should be transparent, and its dealings should be public and open.

      Private lives, however, literally require privacy.

    4. Re:Here's how: by DragonWriter · · Score: 3, Interesting

      Privacy for individuals. Transparency for state.

      Except that "the State" is merely an abstract concept for certain actions of individuals, not some concrete thing that exists independently of any individuals.

    5. Re:Here's how: by interkin3tic · · Score: 4, Funny

      Privacy for individuals. Transparency for state.

      Also glass windows. Windows should definitely be transparent. If they aren't, you need some windex. Otherwise you'll run into hidden costs, like maybe there's a hundred dollars outside your house and you didn't see it because the window was too dirty and it blew away.

    6. Re:Here's how: by oneirophrenos · · Score: 5, Insightful

      Privacy for individuals. Transparency for state.

      Except that "the State" is merely an abstract concept for certain actions of individuals, not some concrete thing that exists independently of any individuals.

      Those individuals that comprise "the state" should also have the right to privacy, but not in their profession as public servants. Whatever they do in their jobs should be open for anyone to observe, even if their private lives shouldn't.

    7. Re:Here's how: by StreetStealth · · Score: 3, Insightful

      It's a pretty simple equation, really:

      As power increases, so should transparency.

      The more people to whom you are accountable, the more transparent your organization should be. Of course there are occasions upon which certain, highly-accountable things need to be temporarily withheld from disclosure, but they should be explicitly reasoned and have a timeline for their eventual dissemination to those holding them accountable.

      --
      Your mind is clear / The things that you fear / Will fade with how much you / Believe what you hear
    8. Re:Here's how: by cayenne8 · · Score: 3, Interesting
      Correct!

      And to help simplify things, rather than this hodge-podge of laws. Just make one. Without expressed permission of the individual, none of their personally identifiable information can be transmitted/transferred between companies.

      The information about an individual should be the property of the individual, not the company (or govt. agency) that holds and collects it.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    9. Re:Here's how: by spun · · Score: 2, Insightful

      Privacy is a stopgap measure for preventing oppression. When some people have greater access to information and ability to act on it than others, they have an unfair advantage. The right to privacy is an attempt to combat this unfairness. If everyone had equal access to information, privacy would be unnecessary, because no on could use information against you unfairly without the attempt being known. The real problem with the notion of privacy is that it requires people to give up their natural ability to sense their own environment for a negotiated right not to have their information used against them.

      --
      - None can love freedom heartily, but good men; the rest love not freedom, but license. -- John Milton
    10. Re:Here's how: by Thinboy00 · · Score: 2, Insightful

      In a world without fences and walls, who needs windows and gates?

      Personally I could do without Windoze and Gates.

      --
      $ make available
    11. Re:Here's how: by DragonWriter · · Score: 2, Interesting

      There, fixed that for both of you.

      So no person can mention personally identifiable information about another person to any third person without express consent of the identified person? So a victim of crime who knows their attacker can't give the name to the police without the attacker's consent?

    12. Re:Here's how: by Ironica · · Score: 3, Insightful

      Correct!

      And to help simplify things, rather than this hodge-podge of laws. Just make one. Without expressed permission of the individual, none of their personally identifiable information can be transmitted/transferred between companies.

      The information about an individual should be the property of the individual, not the company (or govt. agency) that holds and collects it.

      That's all well and good, but in general, the greatest harm does not come from personally identifiable information being transferred in the course of normal business. The harm comes from the information being collected and stored, and then compromised by a third party (or possibly someone internal to the company) who uses the information in a way that was not anticipated by the person the info belongs to, and that might damage them (their credit rating, their legal standing, the safety of their family, their eligibility for insurance, etc.)

      So I think we need to back up a step on the privacy discussion, and make it perfectly clear that, regardless of whether provable harm comes to an individual as a result of private information being shared, an entity that collects and stores personally identifiable information may be financially liable for any breach of that information, regardless of whether they intended to share it or took measures to prevent it. The fines would be higher for certain types of info, like SSN and birthdate (things that are hard or impossible to change and used to identify you), and lower for less "useful" information (like shopping habits)... but would be chargeable for each and every occasion of your information ending up in someone else's hands.

      Then you also need to require companies to disclose how they got your information. Get a random call from Bob's Remodeling? Before you say "We're on the Federal Do Not Call list" and hang up, you say "Where did you obtain this name and number?" and they have to tell you. If you did not opt-in to having your information shared for that purpose (and it would need to say something pretty specific, like "telephone marketing" for example), then the source is again liable.

      This would lead to companies like Google, who collect info that's mostly useful in the aggregate, to carefully de-identify databases wherever possible, because the reciprocal is that non-personally-identifiable information will NOT incur fines if disclosed. It would also possibly stop your doctor's office, child's school, and everyone else in creation asking for your SSN, because they know that if someone happens to read your SSN off your form and use it for ID theft, they might have to pay $BIGNUM.

      Computers and the cheapness of disk space make everyone want to save every bit of data they can, and ultimately this is the biggest threat to privacy. That's the behavior we need to change.

      --
      Don't you wish your girlfriend was a geek like me?
    13. Re:Here's how: by Archfeld · · Score: 4, Insightful

      I agree in principal but in many areas a single function is made up of several companies or entities. Without the ability to share info, many a business will grind to a halt. What if it is your insurance co. to an emergency ward at the hospital ? Are we going to have to individually authorize every 2 or more entities that actually need to share 'personal' info to conduct business on our behalf ? How is your financial information to be tracked for a credit rating without every company involved getting authorization from you ? What about property ownership and so-called public info that actually contains significant private information ? The fact that I own property at xxx mystreet doesn't insure I live there but it is a good indicator...
      IMHO there needs to be 2 sets of rules, #1 that applies to entities you are DOING business with that defines and limits the scope of what, when, where, why and how they can share my info, and #2 a set that prohibits entities that I am NOT DOING business with from seeking, receiving or utilizing any of my personal info without first seeking my permission.

      --
      errr....umm...*whooosh* *whoosh* Is this thing on ?
    14. Re:Here's how: by shentino · · Score: 2, Interesting

      Unfortunately, this is an evil bit problem.

      There are greedy assholes that will exploit the situation no matter what the trade off point is.

  2. Privacy cost beyond market efficiency by Anonymous Coward · · Score: 2, Insightful

    Reframe this debate into the cost of doing business in a democracy.

    Ubiquitous networks capture data from home address to everyday transactions in detail. Private informations accumulate. Markets function on personal information. The expectation of privacy, its protection and concommitant personal security relying upon privacy regulation is a straw man standing in-place of an individual right.

    Simply raising the strawman argument that your right to privacy is political, denigrates its consititutional status to regulatory statute.

    Either the right to privacy is immutatable, codified in the constitution or too expensive? Reframe this debate into the cost of doing business in a democracy.

    1. Re:Privacy cost beyond market efficiency by mcgrew · · Score: 4, Interesting

      Unfortunately, not all of us live in a Democracy. We Americans, for example, live an a Plutocratic Republic that pretends to be a Democracy.

      Go ahead, Ferengi, mod me down for expressing an honest opinion that happens to be true. When the Corporation can "donate" a thousand bucks to the Republican and another grand to the Democrat, it doesn't matter which candidate loses, the corporation wins.

  3. Ferengi by mcgrew · · Score: 3, Insightful

    "What this all means is that protecting individual privacy remains an externality for many companies, and that basic market dynamics won't work to solve the problem.

    Most problems, even when you're talking about business, cannot be solved by the free market. Privacy problems could be solved by legislation and/or regulation, but unfortunately governments care even less about your privacy than the corporate Ferengi do.

    "Free market" is an oxymoron. Anyone who believes it can solve all the world's problems is just a moron.

    1. Re:Ferengi by radtea · · Score: 4, Insightful

      "Free market" is an oxymoron. Anyone who believes it can solve all the world's problems is just a moron.

      On the other hand, a well-designed market is one of the most effective machines for achieving as close to Pareto-optimal results as anyone has ever found. Well-designed markets are actually able to achieve the state that socialist managers of the economy should be aiming for, and they do it much more reliably and cheaply than socialist managers have ever been able to achieve. And they do this despite having right-wing nitwits on one side who think that any regulatory or legal oversight is somehow a violation of their god-given right to screw people over, and left-wing nitwits on the other side who believe that markets are somehow the agents of satan, rather than just a particularly good social management tool.

      It's unfortunate that so many on the left take the right-wing nutjob view of markets seriously, because if you adopt the view of markets as just an ordinary tool of neo-socialist economic management you can find a whole lot of ways to deploy them usefully to achieve efficient allocation of limited resources across the whole economy. Well-designed markets can't solve all the world's problems, but neither can anything else, and markets have a long history of solving problems more effectively than most of the alternatives.

      --
      Blasphemy is a human right. Blasphemophobia kills.
    2. Re:Ferengi by TubeSteak · · Score: 2, Informative

      Well-designed markets can't solve all the world's problems, but neither can anything else, and markets have a long history of solving problems more effectively than most of the alternatives.

      You fail to explain what "well-designed" means.
      Is "well-designed" code for "well regulated"?

      Without regulation, you end up with markets that are less 'free'.
      (See: 19th America & the trust busting that followed)

      --
      [Fuck Beta]
      o0t!
  4. Begging the proposition. by tjstork · · Score: 5, Insightful

    It's funny that one could look at this and say the markets don't work. The markets ARE working and that most people don't actually care about privacy.

    If people -cared- about privacy, they would be willing to pay for the extra care it takes to ensure that their data is private. But, we live in a world where most people really don't care so much if everyone else knows what they are doing, so long as they are not confronted with it, or misuse the information.

    Like, if you told someone at a grocery store that, to get their "club card" savings, the store would know exactly what they bought, they would say, they probably didn't care. Now, if they got a letter from the grocery store saying, "hey, since you like strawberries, you might like our sale on blueberries", they might dig that too. And, if they got junk mail from blueberry and strawberry growers, even that might be ok. But, if they got an email saying, "hey, you are killing humanity because you are eating strawberries and your preference for red fruit makes you some kind of a communist", then they would be pissed off.

    Bottom line is, people don't care about privacy, but they do care about having their personal information being used to hurt them. It's pretty much the 5th amendment proposition, writ large and writ everywhere. Nothing is really private, but, you can't have your personal information be used to attack you, and that is what the market reflects.

    --
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    1. Re:Begging the proposition. by jellomizer · · Score: 2, Insightful

      However your worst case scenario would have a backlash effect. People would avoid using that that store to prevent institution. So the store will either face closing down, or be more particular to who they give information too.

      We actually have a lot more privacy shopping now then we ever did. Back in them old days you go to the mom and pop store they know who you are and are often hubs of gossip. So the entire community would know what stuff you are buying and make guesses on why you are buying such things.

      Today we are just a number most of the data goes back and forth without a person analysis the data. Customer 24601 has purchased strawberries consistently throwout the month of June and July. Statistics show that people like Strawberries and blueberries, so lets give Customer 24601 a coupon for blueberries. Kinda heartless and calculating, but most individuals don't care about your data as your self but in aggregate. But back in them old days your data was about you and the aggregate was to complex to calculate.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    2. Re:Begging the proposition. by OzPeter · · Score: 5, Insightful

      It's funny that one could look at this and say the markets don't work. The markets ARE working and that most people don't actually care about privacy.

      The problem with your statement is that markets only work when there is freely available knowledge. In the case of privacy, I would say that the markets are "working" not because people don't care, but rather that they don't know. So it is not really a free market scenario that they are entering into.

      If I offered you a service and didn't mention the punch in the head I would also give you, then are you taking up that service because you don't care about being punched in the head?

      --
      I am Slashdot. Are you Slashdot as well?
    3. Re:Begging the proposition. by twidarkling · · Score: 2, Insightful

      I would assume that if I went to buy a cup of soup from you, and you punched me in the head, that I probably would not buy soup from you any more.
      Therefor, if people are getting punched in the head, they don't care.

      But what if the punch is delivered 3 days later, by someone not affiliated with me at all? In fact, the only thing I did was tell them that you bought soup from me. And then they come up and punch you in the head. It's directly because you bought soup from me, but you've no way of knowing without a lot of effort, even if you have a clue on where to start on figuring it out.

      That's how corporate privacy invasion works. You give data to a few people in some manner, then they give it to someone else, who then uses it in some way to screw you over in some fashion.

      --
      Canada: The US's more awesome sibling.
    4. Re:Begging the proposition. by tjstork · · Score: 2, Informative

      However, the cost to society in the form of radically more serious injuries makes sense for the market to have these rules in the long run.

      Does it? The fact of the matter is that all of the safety devices on cars have probably doubled the price of cars, and yet, the greatest thing that has lowered the fatalities has been better driver education, not any of the tech goodies. If you had a car without any safety devices whatsoever, you would have car payments 1/2 of what they are today, allowing for people to save more for college, lower their debt, get themselves out of poverty, but instead, your artificial regulatory price increases just keeps making poverty worse.

      The scary communist solution is to demand outside inspections from a third party - the best option being the government.

      The problem with your whole point is that you would assume that the government would, in fact, actually do the inspections. What would really happen is that the government would not do the inspections, people would still die of Salmonella, and then the problem would restated as a request for more public funds.

      Now, why is the government a good idea? Because people without money can compel it to be transparent. If you had a private party doing the inspections, you could not review their actions. All of the criticism of the FDA is possibly only because as a state entity, it must be transparent.

      Government is completely non-transparent and non-accountable, that's the whole point. Why should the FDA be transparent? It's not like there's another FDA. The fact is, its not.

      --
      This is my sig.
    5. Re:Begging the proposition. by tjstork · · Score: 2, Informative

      . Your example is lame in that it excuses (ignores)

      Dude, I've stood in supermarket lines and asked people if they care. They don't. Why do you always have to assume that people are stupid when they are not?

      --
      This is my sig.
    6. Re:Begging the proposition. by tjstork · · Score: 2, Interesting

      Letting the market sort things out neglects the fact fact that people who are powerful enough can, will, and even do lie, cheat, and steal.

      And how does the government change that? You trade a prince of a corporation for a despot of the government. I could choose to not shop at Acme but I am a US Citizen always.

      --
      This is my sig.
    7. Re:Begging the proposition. by copponex · · Score: 2, Interesting

      Let me list your extraordinary claims, and then you can provide the citations:

      1) Safety devices have doubled the price of cars
      2) Driver education is more effective at saving lives than seatbelts and airbags
      3) The government never does it's job
      4) Government is less transparent than a corporation
      5) Government is somehow not accountable

      For instance, the FDA issues rules on food safety for restaurants, available here. You know when you to go a restaurant, and they have those little papers that allow you to see how the restaurant is rated for food safety? Do you think any restaurant would ever post that information on it's own?

      The real fact is that protecting profits are far more important than protecting consumers for any business. The only agency that can compel a powerful organization to be honest is a policing authority, which is typically provided by the government. If you have a better idea that isn't based entirely on your own hallucinations and imaginary data, please let me know.

    8. Re:Begging the proposition. by Qzukk · · Score: 2, Interesting

      Boy uh, that's a stretch.

      Sadly, it's not even close to a stretch at all (aside from the silliness of receiving a punch). I just got a check last week from the FTC claiming that waaaaay back in 1998 a bank apparently sold a list of 3 million credit card numbers for the purpose of "scrubbing" internet transactions. They sold the numbers of other banks' members, so "not doing business with them" would not have gotten you off the list.

      Needless to say, some porn company purchased the list and used it to fraudulently charge a lot of people a lot of money. What a punch in the face!

      --
      If I have been able to see further than others, it is because I bought a pair of binoculars.
  5. Simple solution by PPH · · Score: 5, Insightful

    Define the ownership of personal data to include the person whom the data applies to.

    If I enter into a business relationship with someone else, all the information I provide should be considered to be co-owned by both of us. Any subsequent sharing of that information with a third party should involve both the consent of both of us as well as sharing the proceeds of that subsequent exchange. When the costs of managing such transactions are factored in, far fewer of them would occur.

    The idea that anyone complains about the costs of complying with such regulations puzzles me. I mean, I could start a business stealing cars and then complain that the costs of complying with auto theft laws were onerous and harming the profitability of my enterprise. Tough sh*t. Its all based on fundamental property rights. Just because someone has developed a business model based upon a legal oversight doesn't legitimize their complaint when the law catches up and plugs the loophole.

    --
    Have gnu, will travel.
    1. Re:Simple solution by JustinOpinion · · Score: 2, Insightful

      I don't think adding another class of "Intellectual Property" will make things more efficient. Just the opposite. And all the usual complaints against Intellectual Property would apply to this "ownership of private information", too. Some problems that come to mind:

      1. It would be difficult to define and easy to use such laws to sue to an over-reaching extent.
      2. As with many laws, it favors the rich and powerful (people or corporate) because they have the means to sue exhaustively.
      3. Corporations are considered legal "persons" in some ways. If such a law applied to corporate information, this could be disastrous.
      4. The rich and powerful (e.g. politicians) would use this to block transparency and get away with more than they already do.
      5. Much of public knowledge would become illegal, or at least regulated.
      6. Transaction costs for any customer interaction would increase dramatically, since even information like a name or address would seem to be implicated.

      I'm sure there are plenty of others that could be added to this list. I don't think defining new kinds of ethereal property is the way to go...

    2. Re:Simple solution by PPH · · Score: 3, Insightful

      1. It would be difficult to define and easy to use such laws to sue to an over-reaching extent.
      2. As with many laws, it favors the rich and powerful (people or corporate) because they have the means to sue exhaustively.

      Not really. Using current property law removes the issue of civil suits. Following my obligatory bad car analogy, stealing a poor person's old beater earns the thief the same penalties as stealing a rich guy's Beemer.

      3. Corporations are considered legal "persons" in some ways. If such a law applied to corporate information, this could be disastrous.

      Time to fix this loophole. If a corporation is a person, then why can't it go to prison for a felony? Why is there no corporate death penalty? A corporation is a creation of the state. As such, it shouldn't have powers that the state does not possess. I have some rights to be secure in my property and papers from aqusition by the state without due process. So why is the state running around creating entities not bound by these same restrictions? If a corporation wants to define itself as a person, then it should lose the shield of limited liability, just like a sole proprietor.

      4. The rich and powerful (e.g. politicians) would use this to block transparency and get away with more than they already do.
      5. Much of public knowledge would become illegal, or at least regulated.

      Quite the opposite. We (the public) own that information. If politicians (entrusted with managing our property) choose to distribute it selectively, then the rest of us should be compensated for such an uneven distribution. Want to keep publicly funded research out of the hands of the public? Its going to cost you extra.

      6. Transaction costs for any customer interaction would increase dramatically, since even information like a name or address would seem to be implicated.

      Which transaction? The data exchanged between myself and a business as a part of some transaction would proceed as it does now. What would (and should) 'cost more', is the subsequent exchange of that information with some third party. Its like me putting money in a bank. Its still my money. I'm just entrusting that bank with its safekeeping. When they turn around and use it for their own benefit (making loans), the result to me is that I receive interest on my deposit. Why shouldn't information be treated the same way? In fact, the company has already profited once from that exchange of data (when we did business). And if all of that is too much for them to handle, there's always the option of an anonymous sale. Once the deal is done (with the possibility of transaction being managed by some trusted third party), I walk away with the product and they walk away with the cash and no data.

      --
      Have gnu, will travel.
  6. Privacy Costs the Consumer Directly Too by CodeBuster · · Score: 4, Interesting

    There are even more direct costs for consumers who wish to maintain their privacy these days. For example, how many of you have signed up for the discount card at the supermarket or the "rewards card" at any number of other businesses? Unless you have taken other steps which also cost money, such as arranging a mail drop or renting a PO Box, you have essentially "sold" your privacy in exchange for a discount on purchases. Those of us who value our privacy and wish to maintain it are frequently compelled to forgo such discounts or else pay, in time, money or effort, to set up specialized fronts to protect our "true" identities (i.e. the mail drop, aliases, corporate credit card, etc). Perhaps privacy was less expensive in the distant past, but in modern society preserving it effectively is becoming ever more labor intensive and expensive. In fact, the invasion of our privacy is now so pervasive that people give strange looks to those of us who decline to be part of "rewards", club cards, and other privacy invasive schemes in exchange for discounts; as if they cannot understand why someone wouldn't fill out a card with their real name, address, SSN, and mother's maiden name in exchange for a $5 discount.

  7. You are wrong. by Anonymous Coward · · Score: 5, Insightful

    Yes, it is.

    Transparency for the state means transparency on laws as they are prepared, transparency towards regulatory bodies of those laws, etc... It means that the rules that state officials prepare and their work is fully transparent.

    Still, the said officials can retain the full privacy of everything that isn't directly work related (IE. What they do on their time off work, what they do during their lunch breaks, whose photo they have in their wallet and what bodyparts have they pierced...)

    State is indeed some concrete thing, independent from individuals. Ideal situation is that state represents the masses but it never represents the individuals.

    1. Re:You are wrong. by cencithomas · · Score: 5, Interesting

      Still, the said officials can retain the full privacy of everything that isn't directly work related (IE. What they do on their time off work, what they do during their lunch breaks, whose photo they have in their wallet and what bodyparts have they pierced...)

      but but but!... If public servants' privacy off-hours is strictly defended (and I'm not saying it shouldn't be), how does the public keep politicians from using their 'private' time to cut back-room deals on public legislation? Just trust their say-so on the matter?

      --
      ...'tis easier to blame than to improve.
    2. Re:You are wrong. by DragonWriter · · Score: 4, Insightful

      Transparency for the state means transparency on laws as they are prepared, transparency towards regulatory bodies of those laws, etc...

      Tranparency on voting on public initiatives and referenda? (That's, after all, part of the process of making laws.) Transparency on voting for public officials (after all, choosing lawmakers is part of making law.)

      It means that the rules that state officials prepare and their work is fully transparent.

      So, no private personnel matters (including health matters) for any public employee?

      And does the rule for "state officials" apply only to public employees, or does it apply to contractors as well?

      State is indeed some concrete thing, independent from individuals.

      No, its not. Its an abstract concept with a fuzzy boundary, and is, in any case, comprised of, not independent from, individuals.

      The idea of "privacy for individuals, transparency for the State" is perhaps a useful starting point in determining how to balance the fundamentally conflicting goals of privacy and transparency, but its just that--a starting point in how to balance conflicting interests--not some kind of clear answer.

    3. Re:You are wrong. by mccrew · · Score: 4, Insightful

      Can't tell if you are being serious or not, so I'll assume you are.

      Next time you are doing well in a job interview, preferably with a small company, mention that you have some chronic condition that is really expensive to manage. Do this regardless whether you actually have the condition or not.

      What do you think your chances are that you'll be getting an offer as compared to if you'd not mentioned it at all? Does your opinion change?

      --
      Hey, Windows users, there is no such thing as "forward" slash, there is only slash and backslash.
  8. CISP\HIPPA Compliancy by kenp2002 · · Score: 4, Insightful

    You have:

    SOX, CISP, GLBA, HIPPA as the most expensive for corporations. I can speak to CISP and HIPPA from a professional standpoint. The others I cannot.

    CISP compliance has a serious impact in that test environments cannot use raw customer data for testing for banks. Sanitized data must be used in test environments normally. In the event of a product fix that needs to be testing back in a test environment offshore resources for instance cannot have access to those environments and the data must be documented and exist only for a limited time. Pulling 20,000 records for testing for instance may take 4-6 hours pre-CISP but post CISP the sanitization process may push that out to 5-10 hours. If you are attempting to do that process in the evening, with only a 6 to 8 hour window CISP meant that many had to beef up their systems to ensure the process was complete within the window. For smaller banks the costs must have been harsh. Updating software, policies and procedures can easily rack up a 6000 labor hours in the first year.

    On average CISP complaince can double the turn around time of a production fix (say 20-60 hours of labor) into 40-80 hours for turn around. YOu have an entire chain of events that fire off and kicking out certain staff due to the existence of customer information takes time with SAPs, VPN connectivity, etc... Great for the customer, I cannot argue it, but expensive.

    HIPPA I can speak to growing up in hospitals and clinics as well as painting in those locations part time. Part of the requirement that I see directly is, if I have to paint a clinic or office the clinic staff (not I the painter) has to go through and ensure that ANY AND ALL patient documentation is out of sight prior to me starting. HIPPA has too many "reasonable" language mistakes in it as who defines "reasonable"? The judge? Lawyers? JACO? Who? So paranoia is high with patient data (as it should be.) But getting staff to lock all that up prior to maintenance adds time.

    Another hidden factor is space. A clinic now has to try and keep other patients out of ear shot pushing the lobby out farther.

    Further segragation of roles and even something as simple as those privacy screens add up. In a typical hospital with 200 computers in it let us say, means at $10 bucks a screen you have $2000 in new expenses.

    I've seen a few locations require the inter-office mail couriers to have locked boxes while moving around the facility. Those have to cost at least $350 bucks a box for those.

    Now all those HIPPA forms are going to double if not triple the amount of paper you are ordering. Liability and insured communications also increase costs and add delays. More cerified mail goes out now as far as I can see since HIPPA also.

    One thing to keep in mind is that ANY GOVERMENT COMPLIANCE that exists is disporotionally expensive to smaller organizations. SOX killed a lot of smaller corporations due to the cost of compliance. The smallest get exemptions, the largest can afford it, it's the mid-size businesses that get crushed.

    --
    -=[ Who Is John Galt? ]=-
  9. Efficiency by tnmc · · Score: 2, Insightful

    "Because the efficient market solution won't work, we're left with inefficient regulatory solutions."

    What a load of clap-trap...read this and ignored the rest of the article as it's obvious they don't understand economics.

    1. Re:Efficiency by mcgrew · · Score: 3, Interesting

      What a load of clap-trap...read this and ignored the rest of the article as it's obvious they don't understand economics

      I don't think economists understand economics. If they did, why did they let the world's economy melt down?

      I'm reminded of a Dilbert cartoon from last month, "the MBA vs the crazy old witch. MBA and COW are in PHB's office, and PHB says "well, spreadsheets don't lie... but neither does bat excrement. Tell me again, who ruined the economy? Was it witches?"

  10. Stop collecting unnecessary information by noidentity · · Score: 5, Insightful

    If a company wants to reduce its costs for protecting private information, stop collecting the damn stuff in the first place. As a recent example, why do I need to register at a website just to listen to a few bird call recordings? Or give my (fictitious) name and address just to read an article?

  11. What a joke! Privacy? What privacy? by macbeth66 · · Score: 2, Interesting

    As long as we allow the financial ( including Federal Taxes ) and medical industries to store and or retrieve our information at off-shore facilities ( like India and others ) we can not have any privacy. In fact, we are opening ourselves up to a greater risk of identity theft.

    The rate of security breaches have not slowed down, we are just not hearing about them in the headlines. You have to search for them.

  12. Re:Schneier the capitalist by mcgrew · · Score: 4, Interesting

    So American's were completely brainwashed by the Reagan years

    American's WHAT were brainwashed? Oh, I see, you simply don't understand how to use an apostrophe. Understandable since English is probably not your first language.

    Not all of us are Reaganites. His slashing the capital gains tax hurt a LOT of ordinary, non-rich workers when it unleashed a flurry of corporate buyouts and sellouts, which resulted in workers being laid off or hours cut.

    And wealth doesn't trickle down, it flows up. The programmer, bricklayer, songwriter, carpenter, laboror creates wealth. His employer simply aggregates and controls it. Cutting taxes on the poor and middle class helps the economy, cutting taxes on the upper class hurts it.

  13. Pure bullshit by Runaway1956 · · Score: 5, Interesting

    I see rationalization for government and business intrusion into private lives. 90% of the information requested and/or demanded by any given government agency or business is totally unnecessary. It is none of my phone company's business how many people live in the house, or might use the phone. It is none of my ISP's business how many computers I own, or how many of them might connect through the gateway, or even HOW they might connect. The government's preoccupation with the precise identification leads to requirements for fingerprints, DNA samples, and more. I once ordered a pizza, in person, with cash in hand, and the cashier insisted that she needed my phone number and address!! The stupid broad doesn't even need to know my NAME to trade a pizza for a twenty dollar bill!

    In the article, a baker was entrusted with financial information of her clients. HOW FREAKING BOGUS!! To bake a wedding cake does NOT require storing my credit card information, or any other personal details.

    Totally unnecessary information is harvested for the most trivial dealings. And, it's WRONG.

    No government agency, and no business should request information that is not absolutely essential to perform the business at hand. Nor should they request any more information than they are willing and capable of storing in a SECURE manner. It is their RESPONSIBILITY to safeguard that information, it isn't some "expense", or an "option", it shouldn't be considered a "burden". If and when safeguarding information becomes an "expense", then it should be obvious that they are collecting unnecessary and trivial information.

    TFA is bogus rationalization, and an attempt to get people to sympathize with some perceived need to dump privacy laws. Forbes and Lee Gomes should be slapped silly for even writing and printing the article.

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    1. Re:Pure bullshit by ducomputergeek · · Score: 2

      My ex-fiancee was a wedding planner. Typically those that make wedding cakes have to plan things out months in advance. Even if you cancel a couple weeks in advance, they are unlikely to fill that slot on the roster on short notice and incur an opportunity loss. If the wedding gets cancelled a few days before, well, the cake is usually already made. Or there is always the problem of not getting paid after the event because the bride/groom racked up a bigger bill than they really could afford.

      That's why deposits are required and often times the full bill due days/weeks ahead of time. They've been burned enough times.

      --
      "The problem with socialism is eventually you run out of other people's money" - Thatcher.
  14. Simple solution! by Brandybuck · · Score: 2, Insightful

    The problem is that we don't have enough regulations. If one regulation isn't working, slap another on top of it. Keep piling them up until the problem goes away. Remember, the government is our friend, and only sociopaths would object to more government involvement in their lives. ... but seriously folks...

    The core problem is that the property rights around privacy are ill defined. Who owns the information? Regulations can be minimized while being more effective, if they addressed the property rights involved. While I don't think the information itself can be owned, the media upon which it resides can be. Your diary, your server, etc. For example, you don't own your address information, and cannot legitimately stop someone from disseminating that information ("Bob lives at 123 Main Street"), but that letter is your private property, and you should be able to sue the crap off anyone who opens it and reads the contents. Mail servers are typically the property of the ISP, but you are renting its use so your emails are as much your property as your clothes hanging in a closet of a rental apartment.

    --
    Don't blame me, I didn't vote for either of them!
  15. Re:Schneier the capitalist by JesseMcDonald · · Score: 2, Interesting

    It is sufficient that a free market is at least as efficient as any other system, given the same issues of limited rationality and imperfect information. These issues are a part of every system made up of human actors, and do not unique affect market economies.

    In any event, the need for rationality is often overstated. It is enough that most participants practice rational self-interest given subjective--essentially arbitrary--goals. The goals themselves can be perfectly irrational. Failing at rational self-interest itself requires one to deliberately act in a way known to be contrary to one's own goals. Naturally, this is a very rare occurrence. Similarly, free individuals acting via an open market is the only efficient way to answer the question you posed regarding the value of good information relative to the cost of acquiring it.

    --
    "The state is that great fiction by which everyone tries to live at the expense of everyone else." - Bastiat
  16. Re:Schneier the capitalist by nine-times · · Score: 2, Interesting

    And wealth doesn't trickle down, it flows up.

    Yeah, contrary to the term "trickle down economics", I think the real intent was always to help wealth flow up. However, I don't think it was *purely* for the nefarious reasons that people assume, but rather from an economic philosophy that "Rich people are rich because they know how to manage and spend money well. If we want our economy to be run as well as possible, we should give as much money as we can to rich people." You can see it if you listen carefully to some people's rhetoric.

    You see it in their complaints about any funding to help poor people, to provide health care, or anything else. The idea is, all poor people are poor simply because they've made bad choices, done the wrong thing, and are providing no value to society. Inversely, they believe that rich people deserve all their rewards because they are only rich because of their good judgement and contributions to society.

    However, it is true that wealth has a habit of naturally trickling up. Like all forms of power, having economic power gives you the ability to draw more economic power to yourself. It's easier to get loans and investments if you already have lots of money, you can hire competent people to manage your money for you, and you have the upper hand in any conflicts you get into with those less powerful than you (even if you're in the wrong). It's just easier to go from having $100 million to $101 million than it is to go from $0 to $1 million.

  17. Re:Schneier the capitalist by mcgrew · · Score: 5, Insightful

    I agree, with additions. When I say that wealth flows upwards, I mean that the wealthy do not create wealth. The poor and middle class create wealth.

    And luck has more to do with poverty and riches than any other cause. Look at Bill Gates - his parents were lawyers working for IBM. If he'd been born in poverty, there would never have been a Microsoft. If the guy IBM was going to buy their OS from hadn't gotten sick of IBM's BS and told them where to shove it, PC/M would have been the dominant OS, rather than DOS.

    My uncle was rich. He was wounded in WWII, and several lucky things caused his wealth. First, creativity and eye-hand coordination runs in the family. Second, he was in the right place at the right time. If his ship hadn't been bombed, he wouldn't have wound up in the hospital with his future partner, who had lost a leg. When the guy showed his new artificial leg to my uncle, my uncle said "that's a piece of shit, I can make a better leg than that", and did.

    His partner was a born salesman. He'd walk into the hospital to talk to the new amputees, who would say something to the effect of "what the fuck would you know about it?" and he'd just roll his pants leg up. Instant sales.

    Sure, there was a lot of hard work and sacrifice involved, but if it hadn't been for luck he'd never gotten rich.

    The same goes with poverty. Few people are born rich and wind up poor. Even if they squander all their money, they still have contacts. A while back there were radio commercials about Donald Trump's "how to get rich" book, what would he know about getting rich? He was born into wealth!

    Do you think anyone would have ever heard of Paris Hilton if her parents weren't the billionaires who owned the hotel chain? What chance does a kid born of illiterate drug addled parents who is shuffled between foster homes have?

    If you give rich people money, they'll just squirrel it away -- they already have plenty. But give it to a waitress and she'll spend it, because she has to. Only money that's spent helps the economy.