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Palm Pre iTunes Syncing Back With WebOS 1.1 Update

suraj.sun points out CNet coverage of Palm's newest OS release, which restores the ability to synch with iTunes that iTunes 8.2.1 had broken. "The news was posted on Palm's blog where it listed the new features and enhancements of the software update and nonchalantly added at the end: 'Oh, and one more thing: Palm WebOS 1.1 re-enables Palm media sync. That's right — you once again can have seamless access to your music, photos and videos from the current version of iTunes (8.2.1).' Bold move, Palm. Bold move. It'll be interesting to see how Apple responds, and do you suppose the use of the phrase 'one more thing,' a phrase that Apple CEO Steve Jobs often uses to introduce a new product at the end of his keynotes, was intentional or am I just reading too much into this?"

24 of 396 comments (clear)

  1. Intentional by jDeepbeep · · Score: 4, Insightful

    and do you suppose the use of the phrase 'one more thing,' a phrase that Apple CEO Steve Jobs often uses to introduce a new product at the end of his keynotes, was intentional or am I just reading too much into this?"

    Intentional.

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  2. Re:Lost battle by Darkness404 · · Score: 4, Insightful

    Theres only so much though that Apple can do short of killing compatibility with older iPods. Eventually Apple will just have to give up.

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  3. cat and mouse by goombah99 · · Score: 4, Insightful

    Why as a consumer would I be so dumb as to buy a palm if my itunes only worked intermittently or had no assured path forward. Sure one could perhaps use the old version of itunes while I waited for palm to fix it. But really that's not a strategy. I'm in that boat right now with my jailbroken iphone and did I not sort of enjoy the novelty of this cat and mouse game it would be a detraction not an attraction. I can't imagine most people want a phone that might not work some of the time. who needs to waste time like that?

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    1. Re:cat and mouse by Anonymous Coward · · Score: 4, Insightful

      Why as a consumer would I be so dumb as to buy a palm if my itunes only worked intermittently or had no assured path forward. Sure one could perhaps use the old version of itunes while I waited for palm to fix it. But really that's not a strategy. I'm in that boat right now with my jailbroken iphone and did I not sort of enjoy the novelty of this cat and mouse game it would be a detraction not an attraction. I can't imagine most people want a phone that might not work some of the time. who needs to waste time like that?

      I know this sounds crazy, but most of the time I use my phone as a communication device.

    2. Re:cat and mouse by DurendalMac · · Score: 4, Insightful

      1. You can use your iPod with other software.
      2. With the exception of older DRM'ed tracks, you can put your music from iTunes on any device with any other software that supports said device and the proper file formats.
      3. Palm is taking the lazyass way out and piggybacking on iTunes when anyone with three braincells could see this leapfrog coming a mile away. Yes, Apple is being dickish about this, but Palm damn well knew this would happen and they have a lot more to lose from pissed off customers than Apple does. The iTunes library is just an XML file. It would be trivial for Palm to make an app that reads said file and syncs without the need for iTunes to be running.

    3. Re:cat and mouse by jonnythan · · Score: 4, Informative

      My Pre has worked continuously.

      I just didn't update to iTunes 8.2.1. And besides, there are other ways to sync the Pre besides iTunes. It syncs the way all other non-Apple phones sync. It just throws in iTunes syncing as an extra bonus, which is nice.

    4. Re:cat and mouse by ground.zero.612 · · Score: 4, Interesting

      And if Palm would grow a few braincells then they would write their own damn software

      Do you have any examples of a large and successful company wasting resources on development, by developing an exact clone of another company's product, rather than spending practically nothing to write a simple work-around?

      I'd actually be curious to hear of some, because I would like to ridicule them for being so stupid.

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    5. Re:cat and mouse by clf8 · · Score: 5, Insightful

      You buy the Apple products because you LIKE the Apple products, and you LIKE the way they work together.

      Now PalmPre starts syncing with iTunes, but doesn't sync right. That will look bad on Apple. Let's say the PalmPre somehow effs up your library. That will look bad on Apple. Sure, Apple can say 'we don't support the Pre' but if you're music library is hosed you're going to be mad at Apple.

      Look at the Motorola Rokr, they licensed the technology from Apple to allow it to Sync. And Apple guaranteed it would work right and not screw anything up. I'm actually surprised (for better or worse) that Apple hasn't invoked the DCMA.

      What Apple does NOT want to do is become Windows and have to support 80 billion solutions under the sun. Their strength is and always has been tight integration. Having to lose focus on that and suddenly deal with problems with every Tom, Dick, and Harry syncing with iTunes will delay new features and products.

    6. Re:cat and mouse by Homburg · · Score: 4, Insightful

      1. You can use your iPod with other software.

      Only because people are continually working on reverse-engineering Apple's attempts to lock-out other software from working with iPods. And you can't use a recent iPod Touch or iPhone with any software other than iTunes, because Apple have explicitly locked out the methods used by third-party clients to sync with earlier versions of the iPhone.

    7. Re:cat and mouse by encoderer · · Score: 4, Insightful

      Perhaps. But those of us with *FOUR* braincells, and a little experience actually writing software, can knock holes in your argument pretty easily.

      The most obvious being, what if I chose to manually manage the music on my device? iTunes has no issue with this, but Palm would have to write their own GUI that would read the iTunes XML and then allow drag-n-drop sync.

      Second, as a user, the last thing I need is another iTunes. I like the software. I know the software. It does its job well. If I want to buy a Pre, I as a consumer would just much rather use what I'm currently using.

      Third, there are about a trillion edge cases with your suggestion. Like, multiple XML files. How will I know which XML file the user is using? I could have one in my All Users and one in my personal profile. iTunes has a simple option under the File menu to load a library. What would Palm do if they went gui-less and implemented your suggestion.

      Finally, Palm isn't complaning that Apple updated their app. They just updated the Pre to match it. Why on Earth does it bother you so much? Apple are treating the iPod is hardly more than a hardware dongle for iTunes. Fine. But no reason to bunch-up your panties just because Palm circumvents their DRM. And don't kid yourself, that's exactly what a dongle is. DRM.

    8. Re:cat and mouse by gnasher719 · · Score: 4, Informative

      You don't have to clone iTunes. You just need an XML parser and file transfer tool. Let the user use iTunes to enjoy their music on their PC, and let the Palm software sync the library.

      Using Cocoa:

      NSDictionary* theLibrary = [NSDictionary dictionaryWithContentsOfFile: [@"~/Music/iTunes/iTunes Music Library.xml" stringByExpandingTildeInPath]];
      NSArray* thePlayLists = [theLibrary objectForKey: @"Playlists"];
      NSDictionary* theTracks = [theLibrary objectForKey: @"Tracks"];

      and you can go from there. To check the exact file structure, run "Property List Editor" and have a look at the contents of the file.

    9. Re:cat and mouse by node+3 · · Score: 4, Insightful

      This is probably more of a press battle than anything else and Palm is playing it pretty smart by staying in the public eye with this. Apple looks bad for deliberately locking them out and Palm looks technically savvy for coming up with another workaround.

      Palm is just looking like a bunch of amateurs constantly having to fix their product. They can blame Apple all they want, but as a customer, you're going to come away with "this Palm product is a load of shit, it keeps breaking its connection to iTunes".

      Unless Palm can make their product work consistently, it's going to be the loser here. It's just like if your Internet connection keeps going down. Even if it's not your ISP's fault, but the fault of some upstream provider, you're not going to just say, "well, it's not their fault, so I guess it's OK".

      And Palm might be able to accomplish just that. Their update now reports itself, in violation of the USB standard, as being an Apple product. Very, very amateur, but sufficiently invisible to the user that, unless Apple is willing to force firmware updates on every iPod/iPhone owner, they may not be able to break Palm syncing without potentially breaking syncing with legitimate iPods.

      Which makes me think that if Apple is unsuccessful in getting Palm to stop using it's vender ID, they will do just that, and add some form of encryption between the iPod and iTunes for authentication.

      It's sad to see the once mighty Palm fall to being so pathetically amateur.

    10. Re:cat and mouse by Gizzmonic · · Score: 5, Funny

      And...receiving the Slashie award for Tortured Car Metaphor for 2009, it's QuantumRiff! (Crowd goes wild).

      Well Bob, that was a fantastic example of a classic Tortured Car Metaphor. It was simply chock-full of inappropriate comparisons of business models, implications of conspiracy, and smug ignorance. One wonders how he will be able to follow up this incredible stupidity next year!

      --
      (-1, Raw and Uncut is the only way to read)
  4. More interesting quote from Palm by quantumplacet · · Score: 5, Informative

    well, if anyone RTFA, there's an even more interesting quote from Palm:

    Palm believes that openness and interoperability offer better experiences for users by allowing them the freedom to use the content they own without interference across devices and services, so on behalf of consumers, we have notified the USB Implementers Forum of what we believe is improper use of the Vendor ID number by another member.

    Looks like Palm really is ready to turn this into a war.

  5. USB Vendor ID by Anonymous Coward · · Score: 5, Informative
    According to http://www.precentral.net/how-palm-re-enabled-itunes-sync , Palm now uses Apple's USB vendor ID. Which is kind of not allowed...

    Unauthorized use of assigned or unassigned USB Vendor ID Numbers and associated Product ID Numbers are strictly prohibited.

    And because the world doesn't always make sense, Palm filed a complaint with the USB Implementors Forum, stating Apple is abusing the vendor ID (according to http://digitaldaily.allthingsd.com/20090723/you-can-almost-hear-the-shrieks-of-outrage-in-cupertino-cant-you/ ).

  6. and so it begins by v1 · · Score: 4, Interesting

    Now announcing iTunes Update Month!

    Software update will have a new update for iTunes every 4-6 days, with an ever more entertaining list of "bugfixes and improvements", none of which will mention anything about palm.

    I remember them doing this awhile back for a plugin for itunes that would add a second ipod to your list on the left, that you could drag and drop FROM. That spawned three iTunes updates in two weeks. People that diff'd the updates found basically all they were doing was adjusting their plugin acceptance code. Finally on the third update, they gave up on trying to filter it by behavior, and just plain banned the name of the plugin. It was at this point the author basically said ok I'm done, they're targeting me personally and that's not a war I'm going to win.

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    1. Re:and so it begins by fulldecent · · Score: 4, Interesting

      Or... he could have open-sourced and became immortal

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  7. This is some uber-clever marketing by Palm. by WelshRarebit · · Score: 5, Insightful

    By forcing Apple to issue updates specifically disable their device, Palm is capitalizing on the media hype maelstrom that is lavished on Apple, keeping the name "Pre" on the lips of people who would normally only ever talk about the iPhone. So when the media covers this "war", they are in effect establishing the idea of comparability between the products that would have been hard to get through had they just gone with traditional advertising and promotions. Between this and the new Microsoft ads, it is interesting to see Apple's competitors finally starting to ratchet up their competition with a brilliant marketing company.

  8. Does it matter where the XML file is read? by thule · · Score: 4, Interesting

    "d if Palm would grow a few braincells then they would write their own damn software that would read the XML file in the iTunes library"

    This what the Pre already does. It is just that Palm decided to let iTunes copy the files over to the device first, instead of reading directly out of iTunes. Why should Apple care were the XML file is read? From a technical perspective it is basically the same. It saves the user from installing additional software. The is one of the nice things about the Pre, no need for any additional desktop software.

  9. Apple may not have a choice by goombah99 · · Score: 4, Insightful

    When tunes are stored on an ipod they are stored in a way that creates a speedbump to just trasnfering them off. basically the names are munged. Maybe they mess with the id3 tags--don't know. But apple has long been a proponent of speedbump DRM, that is drm that gets in your way enough that most users won't hassle with defeating it.

    The real trick that apple accomplished was convincing the music companies that this was sufficient protection.

    IN return apple probably has to make a reasonable effort to prevent cases where pod-to-pod transfers all proliferation of music. this would include nominal efforts to never have a legitimate channel for this.

    they won't care if it's not perfect. But they probably are obligated to try.

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  10. Re:Lost battle by aftk2 · · Score: 5, Informative

    Well, actually, they're telling them that the Pre is a device made by Apple:

    http://www.precentral.net/how-palm-re-enabled-itunes-sync

    That's a bit shady, and for a group so concerned with open standards like USB, I would imagine more Slashdotters would find that practice questionable.

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  11. facepalm by commodoresloat · · Score: 5, Interesting

    Somebody mod this up. Palm is in the wrong here, but they're counting on capitalizing on anti-Apple sentiment since a lot of people are justifiably fed up with Apple. But Palm really needs to concentrate on making a better product -- if they want to compete with the iphone they've got to do more than piggy back on its success.

    I really wanted to like the Palm Pre. I've still got my Treo, as beat to hell as it is, because I don't like the keyboard-less design of the iphone. (I text a lot and I like the Treo's keypad better than most). I have an ipod touch so I have most of the cool app features of the iphone without the AT+T contract. I went to the Sprint store to check out the Pre and I found it flimsy and slow, and its interface completely counterintuitive compared to the iphone. I was completely disappointed and now I might buy a Centro instead just because it's exactly what I now have except smaller and faster and it comes in green. So, yeah, I might opt for a feature set from like 1997 rather than the latest and greatest -- if that's happening in your product line, there's no way in hell you're gonna compete with the iphone.

  12. It's perfect! by thule · · Score: 4, Informative

    "All it has to do is create its own synchronization driver."

    Why? All the driver would do is see the Pre and copy the files over.... kinda like it ALREADY DOES! This is because the "sync driver" is already inside the Pre. The Pre reads the iPod music library files directly. Palm already did the "hard work" of reading well documented files. They just chose to do it in a different place than the rest of the market. Why create a totally new way of storing music files, why you can just copy how someone already did it. The only reason the other devices need a driver is because they don't know how to read the library files directly.

    This gives the best experience to the user. No additional software to install.

  13. Re:Lost battle by drinkypoo · · Score: 4, Insightful

    Well, actually, they're telling them that the Pre is a device made by Apple:

    http://www.precentral.net/how-palm-re-enabled-itunes-sync

    That's a bit shady,

    No, it really isn't.

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