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Antitrust Pressure Mounts For Wireless Providers

Over the past few weeks, the cellphone industry has been criticized on a variety of subjects, from distracted driving to handset exclusivity deals to everything else that's shady within the industry. Verizon's CEO has now responded, addressing what he claims are "myths" about standard practices. Reader DJRumpy points out that the chairman of the Senate Subcommittee on Antitrust, Competition Policy and Consumer Rights has been calling for an investigation into whether competition is being stifled through many of these practices, "including possible text messaging price fixing and questionable roaming arrangements." Apparently the new antitrust chief is hitting resistance from within the government over the aggressive inquiries into this and other major industries. However, a small victory was achieved the other day when the National Telecommunications and Information Administration "told incumbent carriers that they'll have to prove their cases just like everyone else if they want to challenge broadband grant proposals from smaller players." There is also legislation in the works that would require states to impose a ban on text messaging while driving or lose a significant portion of their federal highway funding.

46 of 300 comments (clear)

  1. All I want to see... by Logical+Zebra · · Score: 2, Insightful

    ...is pro-rated fees for breaking a contract early. If I decide Sprint sucks and break my 2-year contract after 18 months, I should have to pay the full $200 fee. I should pay $50.

    --
    I have a bad feeling about this...
    1. Re:All I want to see... by shentino · · Score: 3, Informative

      Did you have a snowball's chance in hell of negotiating? Did competitors give them any incentive to be reasonable?

      No and no.

    2. Re:All I want to see... by dagamer34 · · Score: 2, Insightful

      Cell phones are NON-essential? That's like saying you don't need a car in to get around in LA or that you can live without air conditioning in Houston. Sure, if you try hard enough, those things CAN happen, but you'd be suffering much more than you think.

    3. Re:All I want to see... by Anonymous Coward · · Score: 4, Insightful

      You just want to use the Government to force a change to a private business model because you don't happen to like it.

      No my wants are much more self centered than that. What I want is to just not have to pay anything but get all the things I want. I'll not be happy until I can pick a cell phone off a tree, as many as I like, that makes calls and SMS and MMS and email and web surfing, all with fully FOSS software that I'll never see the source of but I still want FOSS.

      I want it to have a big screen and a fast processor and a long battery life. I do not want any corporate logos on it. I do not want to receive a bill. No contracts. No government tracking of my calls or anything else. No private tracking either.

      I do not want to have to look at an ad. I want to be able to run any software I like easily. I want it to have access for me to torrent any file I want at no cost (to me). It should be able to open every file format there is no matter how obscure or pointless. It should not encumber anyone in any way.

      Rainforests cannot be cut down for this phone, nor can any whales be killed. Sweatshops shall not have any involvement. There should be a crank on the side I can crank if I run out of battery power. There should also be a solar panel. The manufacturing/growing methods for this phone shall be carbon neutral. Nanotubes should be in some way involved.

      It should have a good UI that includes CLI. Multi-touch. Gestures. Handwriting recognition. Stylus capable. If my fingers are slicked over with french fry grease there shall be no ill effects on the screen, either in functionality or appearance.

      The phone will be GPS capable with a compass and full access to maps served up by someone else without and ads or logos on them. I should be able to record TV shows on it. The camera will be a collaboration between Hasselblad and Phase One and do 1080p video in a fully FOSS file format unencumbered by patents. The firmware shall all be FOSS. There shall never be any software errors or crashes. Same goes for the hardware.

      When such a device is delivered I will be only partially happy, as by that time I will have devised new conditions that will ensure I can feel technologically superior to my peers, who think that their tree grown eco-friendly superphones are the pinnacle of phone development. I, in my wisdom, will find fault, room for improvement, despite that fact that I am entirely incapable of advancing the state of cellular phone, the cellular phone industry, its services, or any other aspect of the human condition.

    4. Re:All I want to see... by Globe199 · · Score: 3, Informative

      This is nonsense. The contract fees are specifically designed to keep you from jumping ship. They don't want you moving to a competitor. They want to be able to abuse you as a consumer and they use the fee as a fear tactic. Jump ship and they still get a ton of money out of you.

      It's anti-competitive, pure and simple.

    5. Re:All I want to see... by Logical+Zebra · · Score: 2, Informative

      Many cell phone companies (Sprint included) price phones in such a way that the only way one can afford to get service with them is to sign their 2-year contract, which subsidizes the phone. Then, if you are unhappy with the service, you're stuck doling out a large sum of money just to switch to another carrier that might be even worse.

      I understand that the company must recoup the money they spent on subsidizing the phone to you, but having to pay the full termination fee whenever you've already fulfilled part (or most) of the contract is absurd.

      --
      I have a bad feeling about this...
    6. Re:All I want to see... by bleh-of-the-huns · · Score: 2, Informative

      No, that is technically not correct, although it does happen in the real world. The whole purpose of the ETF (which varies these days on provider, I know ATT is pro rating based on how long you have been on contract) is to recoup the cost of the subsidized device you bought from them, in exchange for a 2 year contract.

      Like I said though, what something was meant for, and what it is actually being used for, are two totally different things.

      Now I am not going to get into the fact that they abuse the ETF, for people like me who bring their own phones to the table and just purchase a contract, I still get screwed by the ETF....

      What I would like to see is someone put the smack down on providers who lock their devices, and then refuse to provide the unlock once you have completed the 2 year term (or 1 year) of your contract. Once you are no longer under contract, you should be able to do whatever the hell you want, or if you pay the unsubsidized price. While Tmobile will do this, ATT will flat out refuse to for whatever reason you can think of, they will say no, so in the end if you want to change providers, you have to purchase a new device, thats absolute crap.

      --
      I came, I conquered, I coredumped
    7. Re:All I want to see... by funaho · · Score: 3, Interesting

      I don't know how it is where you live, but around here pay phones have all but disappeared. If you get stuck somewhere at night (car problems, etc.) and you don't have a cell phone, you're screwed unless someone is nice enough to stop and help. Which, usually, they aren't. That being said, having a prepaid phone is certainly a great option for those cases. I'm just saying, cell phones aren't as much a luxury item as they once were.

    8. Re:All I want to see... by ceoyoyo · · Score: 2, Interesting

      Last time I was contract free, without a subsidized phone, the airtime ended up costing about twice as much as it would have if I'd had a contract and taken their phone.

      They price EVERYTHING so that you're pretty much forced to take the contract.

    9. Re:All I want to see... by GooberToo · · Score: 3, Insightful

      Actually, yes, you did. You could have declined the service.

      The word, "negotiate", clearly doesn't not mean what you think it means. Your statement only affirms negotiation is part part of the process.

      You just want to use the Government to force a change to a private business model because you don't happen to like it.

      Cartels do not exist for the public good. Government exists to protect the public from abusive monopolies and cartels. Furthermore, they are doing so by leveraging a resource lent to them for the sole purpose of furthering public interest. This absolutely falls within the realm of regulation.

      And, what you are calling a "private business model" is actually a government granted Monopoly using scarce resources provided them for the sole purpose of societal benefit. Sure they are allowed to make a profit. In this case, they are making a profit while abusing their monopoly/cartel position to deny rights required under equitable contract law.

  2. Ban on text messaging while driving? by Hal_Porter · · Score: 5, Funny

    WTF? I regularly post to slashdot while I'm driving to

    --
    echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
  3. Contracts aren't what they used to be... by mi · · Score: 3, Insightful

    I should have to pay

    No, you should have to pay whatever the contract, which you signed voluntarily, in good health and sound mind, stipulates.

    --
    In Soviet Washington the swamp drains you.
    1. Re:Contracts aren't what they used to be... by shentino · · Score: 5, Insightful

      Not if monopoly power robs the consumer of bargaining power.

      It's akin to letting a majority of wolves outvote sheep on what's for dinner.

    2. Re:Contracts aren't what they used to be... by shentino · · Score: 4, Informative

      cartels and monopolies behave the same way and have the same economic side effects so my point still stands.

    3. Re:Contracts aren't what they used to be... by El+Jynx · · Score: 4, Interesting

      We've got the same discussions going on here across the pond, but we're a bit further along. Several laws have already been passed ordering carriers to stop blocking VoIP and such; in Belgium, iPhones must be sold independently of carriers. I think we're starting to get the mix between government intervention and free market right. On another level, we told the telco's to standardise the power plugs they use; they were given an ultimatum after mass public annoyance at all the different chargers we have, and told to "choose or have it chosen for them". Now micro-USB will be becoming the standard. We're getting there!

      It makes me wonder, though. I don't believe in free market anymore. There's just too many loopholes, lobbying being the biggest. And I think the U.S. government has a lot of corruption to stamp out before it can be as flexible as the EU has been hitherto.

      --
      A positive attitude may not solve all your problems, but it will annoy enough people to make it well worth the effort.
    4. Re:Contracts aren't what they used to be... by cgenman · · Score: 4, Insightful

      No, you should have to pay whatever the contract, which you signed voluntarily, in good health and sound mind, stipulates.

      This is America! If you have a greivence against a company, you have rights, you know. Your rights are protected by federal, state, and local laws.

      1. You have the right to binding arbitration by some bought-off company in Northern Virginia.
      2. You have the right to... well, that last one's it, really.

      I don't mean to be too flippant, but laws are definitely there to protect the consumer, and that trumps contracts. This is similar to how California finds most non-compete agreements invalid: a hungry person will definitely agree to one during an economic downturn, but it would unfairly prevent them from getting another job later. In this case, all cellphone companies have similar stupid rules, like binding arbitration.

      The law is your tool to protect you from that. Don't give up your rights too easily.

      WRT to free markets and contracts: I'll believe that *these* contracts fall under free market provisions of binding legal exchange of promises between two equal parties when *they* acknowledge the changes that I had written into the contract before sending it in, or even what the base contract was. Oh look, they've update the terms again. How quaint.

    5. Re:Contracts aren't what they used to be... by Garbad+Ropedink · · Score: 2, Informative

      It's called an oligopoly when multiple companies all work together in a sort of monopoly on an industry. Another example is the oil industry.
      You ought to visit Canada sometime. You think you've got it bad in the States with cell phone providers. It's a utopia compared to Canada.

      --
      And that was the last Terry Fox run I ever participated in.
    6. Re:Contracts aren't what they used to be... by Thaelon · · Score: 2, Informative

      AT&T's early termination fee is prorated.

      --

      Question everything

    7. Re:Contracts aren't what they used to be... by HangingChad · · Score: 5, Insightful

      No, you should have to pay whatever the contract, which you signed voluntarily...

      That argument is a codependent enabler for corporate abuses. If all the cell providers are using basically the same language in their contracts, consumers have no effective choice. Try to find a brokerage account that doesn't make you waive your rights to seek redress in the courts. They don't exist, because they're all using the binding arbitration clauses in their contracts. Consumers have no effective choice.

      And, always in the background, some pompous, know-it-all dick saying, "If you don't like it, don't sign the contract." If that was the case, you wouldn't have a cell phone, telephone, car, bank account, investment account, 401(K) or internet connection. When companies collude on contract language, they are functioning as a cartel not free market players. When you don't have a choice, it's not a free market.

      Stop sticking up for abusive behavior, makes you look like a tool.

      --
      That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
    8. Re:Contracts aren't what they used to be... by Anonymous Coward · · Score: 2, Insightful

      Not everyone has access to all four major carriers. In my area, the only "good" provider is Verizion - none of the others provide even marginally decent service. The only non-contract option in this area is a prepaid phone.

      I supposed its still my fault: I chose to return to my home town rather than move to a larger cellular market for improved service.

    9. Re:Contracts aren't what they used to be... by pantherace · · Score: 3, Insightful

      While I agree, there is no monopoly, there appears to be what one might call a Oligopoly. There are 4 National carriers. (Yes, there are a few smaller ones.) AT&T, Sprint, Verizon, T-Mobile. I count two others with over a million subscribers on (http://en.wikipedia.org/wiki/List_of_United_States_wireless_communications_service_providers) which is currently not being acquired by one of those 4 (Either listed there, or known by myself).

      Their plans are almost lockstep. Comparing some plans last year, they were almost exactly the same, which could be due to one of two things: Collusion, or Cost of Services. One might be tempted to say cost of services, but prior to the absorption of so much, the cost of Sprint was significantly cheaper, and didn't have these crazy 2-year long contracts (it was month to month, which after they introduced the it changed to a $15 per month fee, which is bollocks.)

      The only group I think benefits from this oligopoly are the companies. When there was competition on a large scale, prices were cheaper. I recall in my city, when we originally chose to break from Sprint, we got GSM phones on Cingular's network, on the idea that should service prove unsatisfactory, we could go with one of the other 5 providers in the area. Approx one and a half years later, we decide to go looking at other providers noting a rise in fees, and decreasing service, only to find that all but one (t-mobile) is gone/absorbed. Anecdote, true. However, I've heard a lot of very similar anecdotes, both IRL, and on the Internet.

      While, no, it's not a monopoly, an oligopoly acts in many ways like one. Anyone remember WiMax and it's potential to be wireless data outside cell phone carriers? Anyone heard anything about it recently, at all?

    10. Re:Contracts aren't what they used to be... by Zanix · · Score: 2, Informative

      If you go online and check out each of the four major carriors, all their plans are pretty much exactly the same. They all charge relatively the exact same prices for everything. The only differences between them are what phones you get to pick from, the contract length, and which part of quality you want. Remember, you can't get both good quality signal and no lost calls. You can't get both full bars everywhere you want to be and some bars everywhere else.

      Some of them have something a little special like rollover minutes or the ability to call a certain number of people outside their network(under very special circumstances), but it's more about who you know in each network and not what they offer or what they cost. I have Verizon because all of my family and friends are on Verizon. This means I can call everyone I know for free. But the fact is that with normal competition, prices should have fallen by now and they have not. It doesn't cost them $5 to send 100 text messages but that's what they charge me.

      It's like two gas stations across the street from one another. They could get into a price war till neither of them makes any money, or they could silently agreed to charge the same price and split the customers. Next time you see two gas stations across the street from one another, notice if their prices are the same. Unfortunately for most of us, we can't just drive down the street to find a wireless company that isn't silently price fixing.

    11. Re:Contracts aren't what they used to be... by AP31R0N · · Score: 5, Insightful

      Together, the major companies are a monopoly in that they don't allow competition. They're effectively one company, they all offer the same crappy service and weak sauce features for the SAME PRICE. They agree between each other how deep to stick it in our asses. Try paying less than 30$ a month for a cell phone service.

      i'd LOVE to have a service that charges me based on my use. i make two or three calls a WEEK, all to my girlfriend and all about 1 minute long. "I'm ready", "OK, i'm on my way". i send a text message every two or three days. i'm not a twelve year old girl who has to yammer constantly. Now that i have an iPhone provided my my employer, my usage has changed little. It's not a matter of cost anymore, it's just how i use the tool. When i was paying, i had over 10,000 rollover minutes from a minimal plan. Fuck that. It was a huge waste of money. Here's where you're make another purely argumentative comment like "but you didn't have to have a cell phone".

      The pay-as-you-go phones are set up so that you have to keep paying to keep your number. The amount you could spend on a busy week can quickly outstrip that of a monthly plan. It wouldn't kill them to offer a monthly plan for 10$ a month.

      Other countries have more competition so they strive to offer better services, more services and better prices. Japan's cell phone system puts ours to shame. They pay less and "get more". We can attribute some of that to Japanese technophilia, but most of it comes from competition. As much as the US obsesses about competition and free market, we don't do it. Powerful companies buy politicians to make laws so that no one else can play.

      --
      Utilizing the synergization of benchmark e-solutions to pre-workaround action items!
    12. Re:Contracts aren't what they used to be... by sweatyboatman · · Score: 5, Informative

      I believe the GP is suggesting that Sprint, Verizon, AT&T and Cingular all act as a cartel in the US to artificially control prices, keep out competition and constrain consumer choice.

      Is that clear enough?

      --
      It breaks my pluginses, my precious!
    13. Re:Contracts aren't what they used to be... by 99BottlesOfBeerInMyF · · Score: 2, Insightful

      I don't understand, what you are talking about. Maybe, you need to put some more work into your postings, rather than argue in one-liners. Thanks.

      This always amazes me. This is an article talking about potential antitrust problems with cell phone companies and you're chiming in with your opinions, but you don't know what trusts are in this context. Doesn't it seem prudent to learn at least the concept of what you're discussing before forming opinions on it and expressing those opinions?

    14. Re:Contracts aren't what they used to be... by Algan · · Score: 2, Insightful

      Then please explain to me how can I stop paying for incoming texts that my idiot friends with unlimited texting plans keep sending me. It's not like I have a choice receiving them. And speaking of SMS, how come the non bundle cost is $0.20 for ALL carriers? Surely one would realize that reducing the price would mean more customers and we all know that the cost of carrying them is practically 0. Oh, and funny how the price went up to $0.20 with ALL carriers AT THE SAME TIME...

      And speaking of voice plans, how come I can't select my international provider? I have been able to do that on my landline forever now, which is why it costs me $0.03/minute to call my family in Europe. Calling from my cell phone? $1.50/minute. I know about (and use) calling cards, but why can't I just call directly?

      Finally, why can't I buy an unlocked phone directly from the carrier? I signed the damn contract, which means I'm on the hook anyway. Even worse, some carriers will not unlock phones even after the contract expires - i'm looking at you AT&T.

      I would be perfectly OK with government regulation that would address these points. Yes, it will probably eat into carriers' profits, but tough nuggets, life's like that.

      --
      If con is the opposite of pro, is Congress the opposite of progress?
    15. Re:Contracts aren't what they used to be... by Ironica · · Score: 4, Insightful

      I don't believe in free market anymore. There's just too many loopholes, lobbying being the biggest.

      If government is so involved in the economy that lobbying is worth the effort, then it's not a truly free market. In a real free market, the government simply wouldn't have the power.

      In a TRULY free market, the government wouldn't have power to establish currency, protect ownership, extend licensure... all sorts of things that the economy depends on.

      The "hypothetical free market" requires perfect information, perfect competition, and perfect mobility. As none of these are feasible to attain, government regulation is required to simulate them or compensate for their lack. For example, legal definitions of what "organic" produce is, and establishment of certifying bodies (which are private enterprises, but have some sort of charter or something from the government that establishes their certification as adequate for usage of the term "organic") help compensate for the lack of perfect information about farming practices. Without them, someone could say "Yeah, my produce is organic!" after spraying it with tons of pesticides, and you wouldn't really have any way of verifying that unless you traveled out to their farm yourself and watched them for a while... or brought your own lab kit to the market.

      So, markets that work on the scale we expect them to will always require SOME amount of regulation, and insofar as there is such regulation, there will be disagreements about how that regulation should be put in place. Some methods would favor the producer or the consumer. Hence, there's a business interest in attempting to shape the regulatory process.

      I'm all for making lobbying illegal... but that, some say, is over-regulating the market.

      --
      Don't you wish your girlfriend was a geek like me?
  4. Text Messaging is Marked up 7314% by popo · · Score: 4, Insightful

    The Consumerist reported that Verizon text messaging is marked up by 7314% when compared to the relative cost of other data transfer services. Prices for text messages have also risen from .10 to .15 to .20 in recent years, even as the costs of data throughput have decreased.

    ( http://blogs.consumerreports.org/electronics/2009/06/text-messaging-rates-overpriced-att-aprint-verizon-t-mobile.html )

    The reason for this is simple: Greed and collusion.

    Consumer Reports has this to say on the subject:

    "As CU has noted, less than four years ago rates to send a text message were 10 cents per text at the nation's four big wireless carriers: AT&T, Sprint, T-Mobile, and Verizon Wireless. Each company then raised rates to 15 cents, then to 20 cents.

    To CU, these text-message rates, along with exclusivity deals for certain cell phones, exemplify the need for âoemore oversightâ into the wireless marketplace, to âoedetermine if government intervention is necessary.â

    --
    ------ The best brain training is now totally free : )
    1. Re:Text Messaging is Marked up 7314% by ndavis · · Score: 4, Insightful

      I think this is a ploy to get people into lucrative monthly plans where you will almost never send the amount of text messages you need to cost them any money. As an example I sometimes send 150 text messages a month luckily I have a $5 plan that allows 250. However the next three months I might send 5 text messages and Verizon wins as I used no where near that amount.

      Saying that I would love to see the companies not be allowed to run one plan that subsidizes the phones even after you ran through the two year contract. I feel I have to get a new phone every two years or I'm ripping myself off as I'm still paying for a phone that I have not received due to the contracts being overpriced.

  5. Banning texting at the federal level by BadAnalogyGuy · · Score: 3, Interesting

    On the one hand, texting while driving is about as dangerous as drinking and driving. It takes eyes and concentration off the road and puts everyone else at risk. It is an activity that ought to be illegal.

    But first of all, do we want the federal government having that kind of control over the states? The actions taken by the federal government ought to be carefully weighed with the impact it will have on all states. National defense, public educational standards, immigration and border controls, healthcare. These are the things that Washington ought to be concerned about. Not some 16 year old field hockey player driving her mom's Durango with her boyfriend's hands between her knees and her eyes on her iPhone.

    Secondly, what are we actually defining as texting? Technology changes so rapidly that a measure like this can only be relevant for a short time.

    Leave the texting laws to the states. Don't let the federal government bully the states into making the laws.

    1. Re:Banning texting at the federal level by ivan256 · · Score: 4, Interesting

      Texting while driving is already illegal in all 50 states.

      It's called reckless driving.

      This new requirement is just posturing. It's a waste of time, effort, and money. It also contributes to the growing problem of federal law being vast and un-knowable by any single individual.

      Go congress!

    2. Re:Banning texting at the federal level by Logical+Zebra · · Score: 3, Informative

      On the one hand, texting while driving is about as dangerous as drinking and driving. It takes eyes and concentration off the road and puts everyone else at risk. It is an activity that ought to be illegal.

      Actually, it's worse. Car and Driver did a test comparing the two, and they found that text messaging while driving is worse than driving while intoxicated.

      The reason? My guess is that when you're driving buzzed, at least you're (hopefully) giving the road your undivided attention.

      --
      I have a bad feeling about this...
  6. No Text messaging while driving! by gubers33 · · Score: 3, Funny

    What's next I won't be able to brush my teeth or shave while I drive either.

    --
    Just because you are wrong and I called you out on it doesn't mean I am a Troll.
  7. Re:Yeah, take THAT Verizon! by AndrewNeo · · Score: 4, Informative

    There are cities on the US/Canadian border that you can pick up Canadian towers, and they will indeed charge you for roaming.

  8. Re:Stopping text messaging while driving by dagamer34 · · Score: 3, Insightful

    How would the phone know if a person is driving as opposed to sitting in the passenger's seat. It's almost as bad as car navigation systems that refuse to allow you to put in a new address while driving, even if there's a 2nd person in the car.

  9. Why doesn't monthly cost go down with no phone... by giltnerj0 · · Score: 5, Interesting

    I use Verizon atm, and I noticed that if you open an account, and get a subsidized phone by signing a 2 year agreement you get whatever the rate is. Why, after two years, when theoretically you have paid for the subsidized phone, doesn't your monthly bill go down. Now if you upgrade the phone after 2 years with a 2year renewal, I can see keeping the price the same. But otherwise, they should be required to tell you how much of what you are paying each month is going to paying for the phone, and drop that cost when the phone is paid for.
    Also, if you bring your own phone, you don't get a reduced rate, you just don't have to sign up for 2 years.

  10. Re:Laws against text messaging while driving by Weeksauce · · Score: 2, Insightful

    Isn't this similar to the 21 year old drinking age though? State laws dictate the actual drinking age (hence why you can have a beer at 18 with your parents in a resteraunt in Texas); however, don't expect to get federal road funding if it's not 21. Not saying that I agree with it, but the 21 year old drinking age is something that's widley accepted and rarely critized.

    --
    An inventor is a man who asks 'Why?' of the universe and lets nothing stand between the answer and his mind.
  11. Re:Yeah, take THAT Verizon! by westcoast+philly · · Score: 2, Interesting

    Yeah, I know this well. I live 20km away from downtown Victoria, BC's CAPITAL city.. can practically SEE it. Yet, my old phone (Telus) would roam constantly. I had roaming turned off for 4 years, but eventually got sick of paying $70/month for service I could only use while I was at work, or in town.. about 9 hours/day during the week. Rediculous. When they called me to try and upgrade my plan, I explained this to them, and the fact that I know several people who have a similar situation, that their roaming charges get knocked off their bills. They told me no way, so I switched carriers (Rogers), and got an iPhone. no problem now. They will at least credit for roaming charges, as I'm on a border zone.

    Moral of the story: If you don't like the service you're getting from someone, let them know, and then take action. Then let them know again. and again. and again.

    Oh, and then tell everyone you know about how poor customer service they gave you.

  12. Re:Laws against text messaging while driving by 0100010001010011 · · Score: 2, Informative
  13. Re:The Small cell telcos did it to themselves by E+IS+mC(Square) · · Score: 2, Insightful

    wow. what a twisted way to blame the small timers.

    Of the three of the 'big four', I have shitty experience with AT&T and Verizon. They have "the best network/fewest dropped calls" only in their ads. Don't get me started on their pathetic customer service, their lock-ins, they charges. T-mobile is godsend compared to those two.

    Now talking about your 'great phones' argument - in my opinion, that is the crux of the problem. In fact, AT&T and Verizon are out-muscling other small time providers just because they have big bucks and get the 'best' (I wont call them the best, but that's another discussion) phones, and in turn, screwing up others who don't have that much of money.

    Fuck 'free' phones - they are never 'free'. and fuck AT&T and Verizon. I will never ever do business with them - even if I have to give up my mobile phone.

  14. Re:The Small cell telcos did it to themselves by jdgeorge · · Score: 2, Insightful

    few years ago all phones were about the same in features and people shopped based on price and coverage. Sprint decided to bottom feed the market with it's pay cash in the store machines to cater to illegals and people who don't have bank accounts or internet access.

    Is there any evidence that suggests Sprint was trying to cater to illegal residents (of the US, I assume)? First of all, note that there is a huge population of legal non-resident aliens who work in the US. Second, the areas of my city heavily populated by foriegn nationals are littered with Cricket stores; THEY are the ones who seem to be aggressively pursuing this market. Third, the core of Sprint's subscriber base for many years has been businesses. This comment seems like an inflamatory remark intended to imply that Sprint is blatantly supporting illegal activity.

    VZ and AT&T helped to invest in new phones by giving money to Apple and RIM in exchange for exclusive agreements.We're now in a market cycle where people want a good phone that can do everything since coverage is about the same everywhere.Sprint and T-Mobile are screwed because they cater to bottom feeders and now they're complaining. they want the new phones without paying to develop them. AT&T paid Apple almost a billion $$$ to develop the iPhone.

    Yes, AT&T and Verizon have engaged in exclusivity agreements with phone developers, as have Sprint and T-Mobile. This is not a new practice, though this comment seems to imply that it is. I'm not sure what the assertion that Sprint and T-Mobile "cater to bottom feeders" means. Does "bottom feeder" mean "a consumer who doesn't want to be locked into an expensive long-term contract?"

    Sprint's answer was to fund the Pre which is still in beta. no wonder no one was allowed to see it before launch. if Sprint and T-Mobile want customers they need to help pay for a nice phone on their network with a decent release and all features working. Unlike the Pre which was a disaster. Check all the stories on BoyGeniusReport. Sprint screwed up and is now running to the government.

    While AT&T and Verizon "invest in new phones", Sprint "funds" a phone "which is still in beta"? Haven't there been numerous firmware updates for the iPhone since its debut? Also, does "is still in beta" mean "is generally available and for sale on the market?" In my profession, "beta" testing refers to a test cycle that preceeds general release and sale of a product.

    The strange thing about this comment is that it appears to suggest that Sprint is somehow abetting criminal activity, throws its money away by supporting new product development, releases the product before it is ready, and is demanding help from the government due to rescue it from its ineptitude. By the way, precisely what is the nature of assistance Sprint is asking from the government? I didn't see that in any of the article links.

    At the same time, this comments implies that AT&T and Verizon's similar practices are okay.

    It seems to me that phone exclusivity deals, price-fixing, and costly long-term consumer contracts are equally bad regardless of what company uses them. Or am I missing something here?

  15. Re:Yeah, take THAT Verizon! by plague3106 · · Score: 2, Insightful

    Irrelevent, since VZW likely had coverage in his home area.. otherwise why would he use them?

  16. Re:Why doesn't monthly cost go down with no phone. by 4pins · · Score: 2, Interesting

    "Why, after two years, when theoretically you have paid for the subsidized phone, doesn't your monthly bill go down."

    Because that would be a disincentive for you to coming in and pick up and new phone and another two year slavery term.

    --
    I will not mourn that which I never had to lose. - Unknown
  17. Logic is flawed by blahbooboo · · Score: 4, Insightful

    No, it doesn't. No one forces you to have a cell phone, no matter what possible reason you come up with.

    So by your logic NOTHING is a cartel or monopoly.

    The original Bell Co. which didn't allow any other telephone other than those they create really wasn't a problem. Why, because according to your logic no one was making you have a land line right?

    Standard oil really wasn't either a monopoly right? No one was making the public own a car or own a car that used oil right?

  18. Re:Why doesn't monthly cost go down with no phone. by ceoyoyo · · Score: 2, Interesting

    Count yourself lucky. In Canada if you bring your own phone and don't sign a contract you pay more.

    Oh, and cancelling the contract isn't $200, it's $400. Plus another $100 for your data plan.

  19. Re:Yeah, take THAT Verizon! by AndrewNeo · · Score: 2, Informative

    I'm well aware of that, but most end users don't know about that (unless they're told by someone who does.) Also, you usually get free roaming.. inside the country. 'Leaving' the country is an entirely different roaming situation they neglect to inform you about.