Slashdot Mirror


Digsby IM Client Quietly Installs Badware

An anonymous reader writes "IM company Digsby has quietly included malware in an update to their client software that utilizes users' computing power and bandwidth while idle for a quick buck. When questioned, developers at Digsby claim that they have done no wrong and that users should not complain because the client software is 'free.'" The money-making distributed computing software is in addition to six "crapware" apps that users must refuse during installation. The terms of service that no one ever reads does describe the CPU- and bandwidth-robbing moneymaker, and its off switch is located behind the "Support Digsby" menu item.

20 of 259 comments (clear)

  1. Re:Nuisance of free software by Brian+Gordon · · Score: 4, Informative

    Again, Ubuntu didn't do anything wrong. They just changed the default "new tab" page from about:blank to the Ubuntu-themed Google search page that's already the default home page. They log usage of their web search service, like everyone else.

    Also paying for software doesn't protect you from crapware. Just because they have less incentive to include that stuff doesn't mean they don't.

  2. Re:Nuisance of free software by Darkness404 · · Score: 5, Interesting

    However, open source means that if enough people complain, someone is going to release a fork of it removing those "features", maintain compatibility for patches, and end up with a better product. For example, Chrome had some annoyances, for one its privacy was questionable at best and it had no adblocker, but since Chrome had an open source project (Chromium) developers were able to fork that and make SRWare Iron ( http://www.srware.net/en/software_srware_iron.php ) which removes these privacy issues and adds in an adblocker. Forks are a natural part of software development and occasionally are forked to prove a point to the often stubborn developers, after the fork gets popular usually the developer relents and adds in or removes the offending code and the fork ceases to exist.

    --
    Taxation is legalized theft, no more, no less.
  3. Use Pidgin ... by Zen-Mind · · Score: 5, Informative

    The power of choice: change IM client. There are tons of free IM client, just change it to something else like Pidgin.

    1. Re:Use Pidgin ... by nametaken · · Score: 4, Insightful

      Agreed, and in the meantime, let them know why nobody is going to use their IM Client anymore.

      bugs@digsby.com

      http://forum.digsby.com/

  4. Re:Nuisance of free software by MistrBlank · · Score: 5, Interesting

    Agreed, Digsby on the other hand is utilizing what should be idle horsepower. While this may seem innocuous since it is not being used by other stuff, it does not come without cost.

    I have a computer tuned to speedstep down and use less power when idled. That means I spend less money per month to run that system. Power costs money, so in effect, Digsby is costing you money by doing this. Granted this may only be a fraction of a cent, multiplied by a few people monthly...well I'm sure you all saw the movie.

    IT IS A BIG DEAL.

  5. Free or not... by netruner · · Score: 5, Insightful

    Free or not, hiding (or not mentioning it, or putting it in the .000001 point fine print, or burying it in a 100 page EULA - IOW: obscuring the truth) something that you know people will object to is deceptive, dishonest and wrong. You have to ask yourself, would people not install my "free" software if they knew what it was doing - if the answer is anywhere close to yes, you have a moral obligation to reveal the details.

    This is part of the bargain - if you give away something for "free" and advertise it as "free", it needs to be "free" - as in not just that the costs are hidden. Otherwise, it really is a Trojan Horse.

    Don't reap the goodwill of the public when you're secretly using them.

    --



    DISCLAIMER: This post was not checked for speling and grammar- if you complain- you're a whiner
    1. Re:Free or not... by TheRealMindChild · · Score: 5, Interesting

      Nice little rant that I completely agree with. But I honestly think this needs some legal power behind it. Not just for software either. I don't want anymore "Fat free" foods that aren't fat free. I don't want anymore "Free trials" that automatically sign me up for a pay service that I have to cancel. And I definitely don't want anymore "Buy one get one free" where the "free" ends up being a mail in rebate.

      --

      "When life gives you lemons, don't make lemonade. Make life take the lemons back!" -- Cave Johnson
  6. FOSS, maybe? by k33l0r · · Score: 5, Informative

    Perhaps this is a good point in time to switch to Pidgin (multi-platform and my personal choice), Adium (Mac OS X), Empathy (Gnome), Kopete (KDE), or some other, more trustworthy client?

  7. Re:You get what you pay for... and then some more. by Flea+of+Pain · · Score: 4, Funny

    free as in Willy

    --
    Do not argue with an idiot. He will drag you down to his level and beat you with experience.
  8. Re:Nuisance of free software by mcgrew · · Score: 4, Insightful

    If you've paid for your software, you can usually [expect] that they wont fuck you over with that crap

    So why are there ads in some PC games that cost over fifty bucks to buy?

  9. It Would Be A Bad Thing by DynaSoar · · Score: 4, Insightful

    ... if someone were to hack the malware. It would be very bad if they changed it so it downloaded copyrighted stuff, say whole CDs of recent music, to Digsby's machines, and then sent email to RIAA saying it's there. It would be a very, very bad thing indeed if this were then redistributed and thousands of unsuspecting people installed it and remained unsuspecting as the usually do, while it did its job then erased itself, because otherwise it would have been a Simply Awful very, very bad thing.

    --
    "I may be synthetic, but I'm not stupid." -- Bishop 341-B
  10. Badware? by RaceProUK · · Score: 4, Insightful

    I know in computing it's fashionable to make up words, but badware? That's just crap. Besides, there's already a suitable word: malware.

    --
    No colour or religion ever stopped the bullet from a gun
  11. users should not complain by Culture20 · · Score: 4, Insightful

    users should not complain because the client software is 'free.'

    A malware spreader saying this is like a person who knowingly spreads HIV saying his victims shouldn't complain because they got sex for free. I was going to say "rapist" but digsby doesn't install via drive-by download.

  12. Re:Nuisance of free software by Sir_Lewk · · Score: 5, Insightful

    Bullshit, they'd cost the same as they ever did except they figured out they could add ads for just about nothing and increase their profit margins even more.

    If you really believe that in-game advertisements subsidize the cost of games then you really are ignorant.

    --
    "linux is just DOS with a UNIX like syntax" -- Galactic Dominator (944134)
  13. Re:N ot free by nedlohs · · Score: 4, Insightful

    Laptop users also get less battery life.

  14. Re:Due diligence by The+Moof · · Score: 4, Insightful

    Maybe. If the contract is intentionally written in such a way that no layman can understand it and it's designed to take advantage of you, there is a valid argument against the company (IANAL, but people keep telling me this is true).

    And, as one person who replied to you also pointed out, if this was done via an automatic update without you clicking through to agree with a new EULA stating this, they're in trouble.

  15. LOL! by Quiet_Desperation · · Score: 5, Funny

    users should not complain because the client software is 'free.'

    Oh, I'd love to kick that guy in the nads and when he says "Dude! What up?" I'll say "Shut up! It was free!" and then he'd be all weepy like and I'd be all laughin' up in his face. Yeah, good times.

  16. Old news by TheHawke · · Score: 4, Informative

    This started up back in December of last year according to the forum posts. To top it off, Steve the administrator, shut off the research module since then. Why the stir now? Plura is the one that needs to be hammered that provided the software for this.

    --
    First rule of holes; When in one, stop digging.
  17. Re:Nuisance of free software by qoncept · · Score: 4, Insightful

    Unless you've done the market research, studied the budgets of the developers, guaged the economy, researched the public willingness to buy games that have ads, and considered inflation and any number of other factors, your opinion is worth about as much as anyone else's. Acting like it's so blatantly obvious that your opinion is better than his doesn't put you in a very good light.

    --
    Whale
  18. Re:Terms of Service by bluesatin · · Score: 4, Insightful

    How many people do you know that actually ready the TOS before they purchase the product?

    How many products do you know, that have a TOS you can read before purchasing?