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"Smart" Parking Meters Considered Dumb

theodp writes "The jury's still out on whether Chicago taxpayers were taken to the cleaners by a rushed 75-year lease of the city's metered parking to a Morgan Stanley consortium. But most would probably agree that the new shared Pay Boxes that replaced the city's old parking meters don't exactly live up to their 'Smart' billing. Here's what the redesigned 'user-friendly' parking solution looks like: 1. Park your car. 2. Walk up to 1/2 block to a Pay Box. 3. Wait in line to use it. 4. Use coins or credit cards to purchase parking time — up to $84 for 24-hours (add $50 if you run out of time). 5. Wait for a paper receipt to be printed. 6. Walk up to 1/2 block back to your car. 7. Place the receipt on your dashboard. 8. Head off to your destination, perhaps passing the Pay Box a second time. So before other cities suffer the same fate as Chicago, Portland, and others, is there a 'smarter' way? Some suggest the ParkMagic In-Car Meter, but no new orders are being taken in Chicago. Any other ideas?"

39 of 863 comments (clear)

  1. already by dukeofurl01 · · Score: 5, Interesting

    Yay, first post!

    They have those things in Sacramento California also, they suck! I hate them! They're the worst!
    I heard in some cities though that they place sensors under the parking spots that reset the meter whenever somebody removes their car, as another way of making sure nobody gets any free time.

    1. Re:already by Brian+Gordon · · Score: 4, Insightful

      Probably because the real reader was pried out and replaced with a card skimmer :)

    2. Re:already by veganboyjosh · · Score: 4, Interesting

      If I think about it, and am close enough to the pay kiosk, and there's a decent amount of time left on my ticket, I'll just insert the ticket back into the machine where it prints it out, so the next person will hopefully see it before the swipe their card/insert their coins.

    3. Re:already by rickb928 · · Score: 4, Insightful

      It's not 'free time' The meter is still counting down, and just because someone else paid doesn't make it 'free time', except to you. The city is still getting paid for the time.

      Now, if the city wants a way to be able to get paid for 12 hours of parking in an 8 hour stretch, ok, then the sensors can make you pay every time you enter the space. So they make the minimum time say 60 minutes in front of the dry cleaners and shops, and people come and go every 15-20 minutes, so the meter gets the hour minimum 2-3-4 times an hour. Nice.

      But I don't live in Chicago, and never have, so I don't expect my city government to deliberately screw me at every opportunity.

      We are learning a lot more about Chicago-style politics than I ever wanted to...

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    4. Re:already by chaboud · · Score: 4, Interesting

      Since our meters are zone-based, (I'm in Chicago, being screwed by an unbelievably corrupt government), you can't really drive off with the tag and expect to be able to use it elsewhere. This means that the city has a series of rate zones that determine what the hourly rate is. Besides, you'd be paying the city^H^H^H^H^H LAZ parking for the time that you're driving. My new approach is to walk back to the ticket-dispensing machine and use the motorcycle stickers (or the sticky back of some tickets) to leave it on the machine so it can be used by someone else. Unfortunately, this only works if they are only going to be there a short enough time to not need any more than your original ticket.

      That said, my wife and I were talking about how much we prefer these machines to what we had before, which was six dollars of quarters for an hour of parking. We each had quart-sized plastic bags in our cars that we regularly filled with quarters, and the meters were constantly failing from being too full. In order to fight a ticket later, you needed to call in and put a complaint on record. That was a major headache.

      Regular meters were fine until our city screwed us out of parking revenue for 75 years in a no-bid festival of abject corruption. Why Chicagoans haven't burned City Hall to the ground is beyond me.

  2. There must be a better way by scotts13 · · Score: 5, Insightful

    If only there was some sort of token people could use to activate the meters... But it would have to be something almost everyone carries. Hmmm...

    1. Re:There must be a better way by sjames · · Score: 4, Insightful

      It's quite likely you have several of the required tokens in your pocket now. Perhaps on your dresser. Each one has a president on it if you're American. Otherwise most likely, the queen or some figure important to your country.

    2. Re:There must be a better way by nEoN+nOoDlE · · Score: 4, Insightful

      Sorry, but everyone doesn't carry quarters. I, for instance, am one of those crazy people who sometimes doesn't carry any cash at all, let alone a dozen quarters rattling around in my pocket! Weird, huh? Well, I assure you, I am not alone, and parking machines that take credit cards are a godsend.

      --
      Don't trust a bull's horn, a doberman's tooth, a runaway horse or me.
    3. Re:There must be a better way by Kalriath · · Score: 4, Interesting

      Here in Auckland, NZ, we just fire a text message to the parking meter's 4 digit shortcode. $2 comes off the mobile balance, and parking paid. Granted, there needs to be a nearby parking meter so you can get the validation code from it, but they're not more than maybe 20 metres away in most places. You can still pay by cash or Visa if you want to.

      --
      For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
    4. Re:There must be a better way by MachDelta · · Score: 4, Insightful

      Your car has pockets too.

    5. Re:There must be a better way by dotgain · · Score: 5, Interesting
      Heh, I used to do that (in Auckland, NZ) from my work mobile, whenever I visited the head office about once a month. Tremendously convenient, well worth the extra 50 cents. One day it didn't work, instead a TXT came back saying my mobile couldn't do that anymore.

      Turns out the Accounts department didn't like me doing that, and cancelled it without telling me. Apparently they'd rather I fill out an expense claim, get it signed by my manager, than fax it to accounts, at which stage they'd credit it to me again. For two dollars, every month (man of principle, etc.)

      Corporate Accountants FTW - without them two dollars each month would be incorrectly classified as Telecomms rather than Travel - thank god they caught me out at my terrible little game.

  3. Forged Tickets? by Frosty+Piss · · Score: 4, Interesting

    If one were to forge the ticket (which can not be examined closely while under the dash glass...), I wonder how often the meter readers would actually check the machine data or ticket number/serial?

    --
    If you want news from today, you have to come back tomorrow.
  4. Race Condition? by Anonymous Coward · · Score: 5, Insightful

    What happens if parking enforcement comes around while you're in the middle of the walk-wait-pay-walk process?

    1. Re:Race Condition? by Anonymous Coward · · Score: 5, Funny

      They fine you if you're black

      oh wait

  5. Bad idea in general by spcmastertim · · Score: 4, Informative

    This reminds me of the Gwinnette County traffic camera deal in Georgia where a private company took over a public service and it goes to heck. Granted the camera deal included a kickback from every ticket, so the company exploited the system to issue more tickets, but still... ideas like this should be brought before the public before implementation so that these problems have a chance to be thought through. Let me step down from the soapbox...

    --
    Body in a woodchipper...HA HA!
  6. Old Style Meters by Lord+Byron+II · · Score: 4, Interesting
    The old meters worked just fine!!

    Also, the new meters could have worked, but the out-sourcing to a private company destroyed any hope of that.

    An example of their ineptitude: they forgot to put batteries in some of the meters, making it impossible to get the magic slip of paper, and then ticketed people for it.

  7. Jury Isn't Out by Trillian_1138 · · Score: 5, Insightful

    Ask anyone in Chicago who isn't on Daley's payroll, and they can tell you that the jury is not out on the parking meters: Daley, once again, did whatever the fuck he wanted and the residents, once again, were screwed over.

  8. User friendly for whom? by qbzzt · · Score: 5, Insightful

    The parking meters described are user hostile to the population of Chicago. However, they do a much better job of keeping the life of the organization that bought them and runs them easy than having to physically collect coins from so many different parking meters.

    The government is not the people.

    --
    -- Support a free market in the field of government
  9. Re:Number each spot by Garridan · · Score: 4, Insightful

    The car has to be tied to the payment.

    Why? It wasn't with the old pay meters -- get out, drop your quarters in, and go. When you drive away from the meter with time still on it, somebody else gets a few minutes free. It would be nice, maybe, for the city (or in this case, Morgan Stanley... don't get me started here), but definitely not necessary.

  10. Sounds like a standard system to me by ugen · · Score: 5, Informative

    I've seen this in multitude of places world wide. Not so popular in US but exists here and there. What exactly is their problem? Walking half a block extra? I knew people in Chicago were some of the least fit in the country but this sounds like extreme whining. Would they prefer to walk back from wherever they are every hour to "feed the meter"? Or do they want a system that lets them pay without leaving the car? That's called a parking garage :)

    1. Re:Sounds like a standard system to me by StormReaver · · Score: 4, Insightful

      The whole idea of a smart meter is (or should be) efficiency. It should be efficient for the municipality to collect fees, and it should be efficient for the user to use. That seems pretty self-evident to me. To that end, it is completely reasonable to expect a system that lets you pay electronically at the meter itself. Having to go out of your way an extra block, especially if you're planning on going the other direction, is completely unreasonable. And It has nothing to with fitness. It has everything to do with wasting time that you shouldn't have to spend to begin with. Smart meters should make the process better, not worse.

    2. Re:Sounds like a standard system to me by coryking · · Score: 4, Insightful

      Wow.

      It has everything to do with wasting time that you shouldn't have to spend to begin with.

      Really? Your life is so busy that you can't waste the minute or so it takes to walk *half a block out of your way*?

      And It has nothing to with fitness.

      Actually, it does. No wonder people in this country are such fat-asses. They complain about walking half a damn block and try to rationalize it as "wasting time". Buddy... enjoy your life. If you live your life by such a hectic schedule, it won't be the obesity that does you in, it will be your little ticker deciding it doesn't like all this stress you are putting on it and subsequently deciding to malfunction--aka a heart attack.

      Sheesh. One half block.

  11. Park Plus by jpmorgan · · Score: 5, Interesting

    Here in Calgary there's a similar system called Park Plus. If you park downtown you have to find one of the park plus machines (they're not very hard to find, they're all over the place), and punch in your license plate # and a 4 digit code indicating where you're parked (those are on signs all over the place too). There's no receipt or parking pass though. The system is enforced by a set of trucks covered in cameras and antennas. I presume they automatically scan the license plate of every parked car and check against the central system whether you've paid or not. What's pretty cool about it is you can also setup a debit account with the system, and then pay through your cell phone- call the system once when you park to 'check in' and again when you leave to 'check out' and it deducts the payment from your account.

  12. The Vancouver Solution by shirai · · Score: 4, Informative

    The system works pretty well in Vancouver, Canada.

    You can use coins as normal or you can dial a phone number to pay by credit card. Each meter has a number used to identify it.

    The first time you use it, you have to register a license and your credit card number. After that, it remembers it based on your caller id I would imagine. You can register multiple cars no problem. It's a bit of a pain enter your license the first time you use it (it would be nice if you could try to use voice recognition first) but after the first time, it's pretty smooth.

    The nice thing is that you don't have to go back to your car when you run out of time. To me, that is the biggest pain of street parking. Forget that you have to go half a block to pay for parking. If you have to run back from a few blocks, or in the middle of eating, that is even worse. With the system, we just call the number again and it asks if you want to extend your time. You just enter how many minutes.

    I usually use it like this: (a) put in as many coins as I have and take a picture of the meter which has the id number with my iPhone (b) if I'm not back by the amount of time I got from the coins, I call and add time.

    --
    Sunny

    Be my Friend

  13. ParkMagic and the smart meters are stealing your $ by kabloom · · Score: 4, Insightful

    The ParkMagic in-car meter is a scam on the part of the city to steal your paid-for parking time from you. (To be fair, the new smart meters a half a block away from you are probably a scam too). It used to be that if you had extra time on the meter, someone else could park there for the extra time and save themselves money. Considering that if someone else left with extra time you could park in their spot and take advantage of the free time, over the long run it would tend to average out that you were only paying for the actual time you spent parked in your spot.

    Now with the new changes, nobody else can take advantage of leftover time on your meter when you leave, and you can't get any kind of refund. So all of the extra time that people pay for -- the city's getting their money for free.

  14. what a travesty /sarcasm by johncandale · · Score: 5, Interesting
    Please. How is this any different then metered parking with a meter at every space except you have to walk /up to/ half a block. Oh noes! Note most of the time you'll be walking much less then half a block statistically. Plus these take credit cards and cash. No more worries about carring around useless change in your car for the meter. It would be too expesinve and silly to place a machine that takes credit cards and cash at every space, not to mention expensive to maintain and empty.

    Everyone says they want cities to stop over spending on infrastructure and to have realistic services but every time they inconvenience you just a little bit it's back to "spend spend spend! I can't walk half a block!"

  15. This is honestly a problem? by Anonymous Coward · · Score: 5, Informative

    I'm a Portland resident and have been in constant contact with these meters since they were installed a few years back. Seriously, they are not that bad! I don't know why there is even a debate about them. They are reasonably dispersed in Portland, so the "have to walk" argument does not apply. The price is about what you would expect for street parking... And anybody stupid enough to be street parking for 24 hours deserves the cost. You need overnight? Try a garage. Much cheaper.

    So far, no drawbacks. Plus you can use a credit/debit card. I was thrilled when these went in here in Portland, and I haven't changed my mind yet.

    Can somebody please give a solid answer as to why these meters are a problem?

  16. scratch-off cards by redfood · · Score: 5, Interesting

    In a number of cities in Israel you purchase scratch-off cards in connivence-stores. When you want to park you scratch the date/time off the card (to "activate" it) and hang it in your window. I think its pretty brilliant. No physical infrastructure to maintain. To money/coins to collect. If the city wants to change the price of parking - they just change it. No machines to update.

    1. Re:scratch-off cards by redfood · · Score: 5, Informative

      I should have mentioned that typically you buy the cards in advance and keep them in your glove compartment. You don't normally have to find a store, buy a ticket, and then return to your car.

  17. Re:Get rid of... Parking Meters! by Trepidity · · Score: 4, Insightful

    That only really works if parking is a nearly unlimited commodity. Unmetered parking when parking is scarce just leads to people circling forever, like New York City.

    I mean, sure, no payment is always the most convenient option, because you don't have to deal with payment. You could avoid the hassle of tokens or payment cards on a subway if subway rides were free, too.

  18. OP goes grocery shopping by BitHive · · Score: 5, Funny

    1. Park your car.
    2. Walk up to 1/2 block to store entrance.
    3. Wait in line to enter and obtain a cart.
    4. Pass the checkout counters and walk the equivalent of two or three blocks inside the stoor while manually loading groceries.
    5. Wait in line to pay using coins or credit cards.
    6. Wait for a paper receipt to be printed.
    7. Walk up to 1/2 block back to your car.
    8. Place the groceries in the car.
    9. Head off to your destination.
    10. Carry groceries inside destination.
    11. Store groceries in various locations depending on consumability and shelf life at room temperature.

    Embarassingly, it is already like this in Portland, Chicago and other cities worldwide.

  19. Ridiculous! by monkeySauce · · Score: 5, Funny

    6. Walk up to 1/2 block back to your car.

    Oh my god. I dropped my cheesy fries, ice cream and XXL soda and almost had a heart attack just thinking about walking up to half a block! Please resuscitate me when somebody comes up with a drive-through parking meter payment system.

  20. Re:The System by strength_of_10_men · · Score: 5, Interesting

    My city started installing this system and I thought it was inefficient but could be more convenient in some circumstances.

    However, I talked to one of the parking enforcement people and it was eye opening. They now know exactly when a meter expires via a wireless link from the smart meter to a handheld device. No need to walk past every meter now. They can just get a reading of which spot is expired and if a car is in that spot.

    It's just a giant money grab by the city under the guise of "smart" technology. It's smart alright - smart for the city.

  21. Worse than that by GeorgeH · · Score: 4, Interesting

    In Ann Arbor, the "smart" meters are susceptible to an exploit where if you add 5 cents of time to a meter, you remove all the existing time on that meter. For $1, a prankster can reset 20 parking spots and watch everyone get parking tickets. More info at this screenshot of a now-deleted comment on AnnArbor.com.

    --
    Why can't I moderate something "Wrong" or at least "Grossly Misinformed"?
  22. Taiwan system is driver friendly by Heir+Of+The+Mess · · Score: 5, Informative

    In Taiwan it appears driver friendly rather than operator friendly. People just park and leave, then a parking inspector would come round every 30 minutes or something, take a photo of their number plate with a device, and leave a waterproof ticket on their windshield. Each time the inspector comes round he or she leaves more tickets on each windshield. When the driver comes back they get all the tickets and pay them at the nearest 7-11. I assume you have a certain grace period to pay the tickets.

    --
    Australian running a company that does C# / C++ / Java / SQL / Python / Mathematica
  23. Re:It's supposed to be difficult by commodore64_love · · Score: 4, Insightful

    I don't understand the modern viewpoint that cars are evil, and their usage should be discouraged. They are simply an update of the classic horse-and-cart that humans have used for 10,000 years, and the reason humans used these carts was because they were great for carrying lots of stuff.

    Don't believe me? Well I just bought almost a month's worth of groceries. Try carrying 20 bags onto the local subway or bus or walk home. I think I'll keep my horseless cart. Thanks.

    As to the point of the article - This is just more of the same politician stupidity that gave us hackable, error-prone computer voting (and eventually led to the return of paper ballots). Just because something is "new" doesn't mean it's better than the old system. The old mechanical meters invented in the 1920s may not be sexy, but they get the job done, and as this article demonstrates the new meters are not any better.

    An upgrade to new tech is only worthwhile if it's an actual UPgrade, rather than a downgrade.

    --
    "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
  24. Re:It's supposed to be difficult by Jared555 · · Score: 4, Interesting

    Fact is that the SOIL is public. That means that the SOIL is YOURS. Now would you like to be charged for living into your house? I doubt it.

    Ever heard of property/real estate tax?

  25. Re:It's supposed to be difficult by 16Chapel · · Score: 4, Informative

    Speaking as a Londoner -

    That's not true about biking - the biggest worry about having a bike in London is that it will get stolen / vandalised when you lock it up. It doesn't stop people though, there's a thriving bicycle scene here, and I call bullshit on the idea of bikes being clamped (the clamps wouldn't fit for a start).

    The tube is a pain in the arse - but that's mainly because when it was built they didn't think it necessary to put in 4 tunnels (like in NY), so they aren't able to maintain it properly (in NY they routinely shut down 2 tunnels to fix them, without having to shut down the whole line - in London they barely manage to keep the lines working in the 6 hours of down-time every night).

    Then there's the overland rail network, and the buses - they have their problems too but they do give you options (I take the bus into work, and my journey is consistently between 20 and 30 minutes, and I always get a seat).

    Anyone who drives in central London is crazy and / or masochistic, but what's new? It's been that way for ever, that's why I don't bother having a car. When I really need one I use a streetcar ( http://www.streetcar.co.uk/ ), a service that pays the congestion charge anyway (and note that it's only the centre of the city that has the charge, and only during office hours).

    Then there's the DLR in East London, or the south London tram service - both examples of well-run, clean and effective public transport whose only downside is that they only service parts of the city.


    In regards to the article - if you're looking for a 'smart' meter, how about using your mobile phone: http://www.bromley.gov.uk/transportandstreets/parking/park_phone_and_go.htm

    Finally: "where citizen don't question for a long time the actions of their governors." - O RLY?

  26. Re:It's supposed to be difficult by CohibaVancouver · · Score: 4, Insightful

    I'd rather do daily groceries by bike.

    Do you have children? Do you live with a partner? Does s/he work? My wife and I each work and get home from work at around 5:30. We have dinner with our daughter around 6 or 6:30, then bath time, story time and bed time with one parent, while the other parent cleans up from dinner. Then it's an hour or so of 'us' time, before we head to bed. Where exactly in our schedule is this mythical time to do 'daily groceries by bike' in the dark pouring rain in February?