Cell Phone Cost Calculator Killed In Canada
inject_hotmail.com writes "Internet and law genius Michael Geist writes about some shenanigans by the cell phone carriers and the Canadian government in his column in The Star. Canadian taxpayers funded a 'Cell Phone Cost Calculator' so that the average person could theoretically wade through the disjointed and incongruent package offerings. The calculator wound up being yanked a couple weeks before launch. Geist suggests that the major cell carriers lobbied the appropriate public officials to have the program nixed because it would bite into their profit if the general public could make sense out of pricing and fees. Geist continues, 'Sensing that [Tony] Clement (Industry Minister) was facing pressure to block the calculator, Canadian consumer groups wrote to the minister, urging him to stick with it.' Moving forward, Michael makes a novel suggestion, one that would show an immense level of understanding by the government: 'With public dollars having funded the mothballed project, the government should now consider releasing the calculator's source code and enable other groups to pick up where the OCA (Office of Consumer Affairs) left off.'"
Obviously its in my best interest if the Phone Company wants to rape me in the ass with my Phone Bills. That's what it said on the TeeVee anyway.
It's not just cell phones. It's cable, internet, phone and long distance plans, dishwashers and other appliances, cars, hydro, banks, investment opportunities. In short, it's life in a capitalist society. It's not so much that we have too much choice; it's that we have too much 'structured' choice (Rogers calls them bundles) wherin you can never get what want, much less what you need. The best you can hope for is that if you have lots of time on your hands, in other words are a full-time consumer, you might find something you can live with for a little bit less than someone you know paid for something similar. Otherwise, and if you happen to be busy, and who isn't in our overworked society, you pay more than you should for something not quite what you want. Yes, that's frustrating!
to have the program nixed because it would bite into their profit if the general public could make sense out of pricing and fees
OMG competition! Think of the shareholders!
This is where you need free press that attack like a pack of pitbulls and demand to know who ordered the cancellation and why. Nothing teaches politicians honest like public humiliation.
It seems to be the worst country when it comes to vendor lock-in (firmware branding, sim locking), long contracts, high costs and craptastic prepaid packages. The one GSM network they have there (Rogers) is only GSM by technology, they use IMEI numbers to make sure people are using the right branded device for the data plan they're on. In any country where there is no CDMA that shit wouldn't fly, of course the Gubmint there don't feel like doing anything about it.
Believe it or not things are actually better in the States because in Canada absolutely nobody understands the concept of a SIM card or an unlocked phone. If I ever visit that country I'm taking an Iridium phone because I'd rather pay $1.45 a minute than support those goons.
Besides the sales assistants there have probably been brainwashed to outright refuse to sell any prepaid SIM cards they might have and do all they can to convince you to take out a 36-month contract even after clearly explaining to them you are only staying for two weeks
If they were serious about consumer protection they'd just pass a law that requires full clear standardized disclosure of pricing.
Failure should result in fines that have significant impact on shareholder value and should be grounds for terminating a contract.
Can we find the algorithm of this calculator anywhere and Streisand Effect it?
You just got troll'd!
It's absolutely impossible to calculate, especially pre-calculate phone bills. Even attempting this was doomed to failure.
'With public dollars having funded the mothballed project, the government should now consider releasing the calculator's source code and enable other groups to pick up where the OCA (Office of Consumer Affairs) left off.'"
That would only make sense if the government (the Conservative Party) weren't neoconservative. They aren't going to stick it to their main constituents; the business lobby and their sycophants. Of course, in these type of observations their will be neoconservatives claiming that the Conservative Party isn't Right Wing.
Who needs a bogus calculator? It is very simple to me, nobody in this once progressive country offers a product that comes even close to what I'd want in a cell service. Getting me the dirty details makes no difference. I already know enough to make my decision. I'm in the high tech industry but I haven't had a cell phone for over five years and don't see a time where I'll change my mind. There's a reason why Canada has a lower penetration rate, it simply sucks rocks on all counts. But is apparently good enough enough to make the providers happy. Screw people like me that choose not to fall for the craptastic industry.
Since 2002 the "Norwegian Post and Telecommunication Authority" has had a calculator offering much of the same for the Norwegian market. In addition to mobile phones it also covers telephony and broadband. Basically, all providers are required by law to provide their pricing structures to the authority, so that the services can be compared. For mobile phones this will involve entering your typical number of minutes (to other mobile phones and landlines), text messages, mms messages and kilobytes.
I'm sure someone will moan that this is socialism, since it is a service that could be offered by the market, or that people could do themselves, or that services such as this can never be efficient anyway. There are some arguments against this: The Norwegian market is small (4.5 million people), with lots of mountains and a low population density, and strict rules about required coverage by the licensees. Manpower is also extremely expensive, and most workers are members of a union. So, clearly, Norway should have really high prices, right?
Wrong - according to the calculator my mobile phone costs should be about 0,- every month, with a 0,- establishment fee for the contract. (About 100 outgoing text messages, 100 minutes outgoing, and 1mb. No mms messages)
Why is this? It is of course hard to find the "perfect truth", but here are some informed guesses: The market is very regulated, in order to enforce competition. Perhaps the most important (to the consumer) point of this is that you can move your phone number to any other operator, either for free or for some very small cost. While there are only three GSM licensees there are 16 or so "virtual operators", who operate by putting a box inside the switches of the GSM licensees, and basically resell their bandwidth. The authority is also able to punish any collusion between the operators, and to require changes in price structures between the operators.
Clearly, all this (regulated) competition is good for the Norwegian consumer, but is it good for the telecom companies? The biggest Norwegian operator (Telenor) has according to wikipedia 143 million subscribers, so clearly all this competition does something to the companies, which can't be all bad. Telenor used to be a state-owned monopoly, which was well known for being hugely inefficient and slow. In markets where there can only be a limited number of providers (such as bandwidth in the GSM bands) there is no natural encouragement for companies to become more efficient, if you want to make more money it is easy to just add another hidden fee. Only by allowing for virtual operators and implementing the pricing calculator the benefits of having a market was realized.
(The same system was implemented for electrical power providers, but it failed for the banking system - allowing people to move their account numbers between banks was evidently too expensive..)
Here (Norway) almost all phones can be purchased without a service contract. Even so there are many offerings for cheap phones on contract. Ads for these offers are required by law to show the minimum total amount you have to pay. You can get an iPhone for $65, but the offer still says "total price: $540."
When are people going to begin to realise that as far as consumers go there is no free market. Sure you can get a better deal at carrier B than carrier C but you will never get the BEST DEAL POSSIBLE because they don't want to give it to you. Profit is paramount, but these guys are really taking it too far.
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For those of us in the states, the Citizen Utility Board of Illinois (CUB) already has a calculator similar to this. Just upload a recent bill or two, and it will tell you what the cheapest plan is for you on each of the top carriers. http://www.citizensutilityboard.org/cellphonesaver.html
No one with access to the code cares enough to post it to Wikileaks? Strange..... Does Canada execute whistle blowers or something? I always thought they were at least as free as the United States. Someone put it out there, and let it go viral. Screw the politicians. Better yet, hope they drown in the saunas and pools they build in their back yards with all that bribe money.
"Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
In soviet russia Michael Geist would have been killed. So, I read the summary withholding my breath till the end.
So, no one was killed, just some service scrapped.
Sensationalistic titles kill me.
While this sounds like dishonest shenanigans on the part of the cellphone companies, I doubt it would have changed anything. Consumers are not the brightest bunch out there.
Nothing against their dignity as human beings, but by definition half the population is on the left-hand side of the bell curve.
Nobody ever went broke underestimating the intelligence of the American public.
-- H. L. Mencken (I'm sure this is true regardless of country)
It seems to be the worst country when it comes to vendor lock-in (firmware branding, sim locking), long contracts, high costs and craptastic prepaid packages.
Actually... I'm not sure if there's a place where most of that isn't true. Japan, in particular, fits all of the above quite nicely (difference, of course, being the service quality).
Anyway, there is, in fact, a fairly decent prepaid provider in Canada - Speakout, branded by 7-11, and also Petrocanada, running on Rogers' network. The price per minute is high, but you can keep the credit for a year (depending on the amount, actually), and with frequent promotions you might even get a simple phone for free/cheap with around $50-100 credit.
Also, don't have much experience with Rogers directly (and even that is mostly negative), but I was able to get a Fido prepaid SIM card from a store without any issues or extra questions. The numerous billing/voicemail/etc. issues made me give up after two months, though...
It seems that more and more everything in American Capitalism and it's "light" version : Canadian Capitalism is a game. There's the credit card game, the investing game, the phone bill game, the health care game, the tax system game. Everywhere there are these ridiculously complex games that are used to confuse and bilk people out of all their money. Mainly it hurts people who don't have the time, don't have the wits-- or in the case of the super complicated games like the tax game-- don't have the money to hire professional game players (lawyers, accountants) to help them win.
I'm hesitant to say this 'cause I know ./ is going to crash it,
But there's actually a privately developed calculator in beta right now.
cellplanexpert.ca
It's a work in progress and txting+data is yet to come, but otherwise it's very comprehensive. You can get a feel for how complicated plans actually are in Canada (if you care to actually research) from the long questionnaire process.
The big problem in Canada is that in most provinces, there are only 2 independent networks Rogers (GSM) and "Belus" (Bell in Ontario & Quebec + Telus in BC and Alberta - the two are co-dependant on each other's network -CDMA variants). So providers and all their various subsidiaries compete on who can best obfuscate the highest prices, not who can lower them the most. This means there are a plethora of options, features, hidden rates and costs to wade through. This might change if the new carriers emerging from the recent spectrum auction actuall stay independent, and are not bought out by the big players like the last round. In provinces where there's even 3 independent players (Saskatchewan, Manitoba) it's significantly more competitive.
Full disclaimer - it's my site.
I would love to see one of these for the United States cell territories.
Everyone thinks Canada is our nice neighbors to the north (if they happen to be American). BUT they have a pretty corrupt government run heavily on business interests. For example it is illegal to photograph or even view baby seals being killed for fur (I wish I was making that up; check out Sea Shepherd for more) unless you have a license to kill seals. Laws like that make the scenario in the parent story entirely likely.
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There is something surreal about a post putatively defending "consumers" from cell phone companies, when those consumers are being forced at the threat of gunpoint to fund a "cell phone cost calculator," while on the other hand their interactions with cell phone companies are entirely voluntarily.
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But somehow, YOU'RE the one who's "anti-market" if you want to see this service work.
Those who fail to understand communication protocols, are doomed to repeat them over port 80.
If they are not going to do it... somebody else will. Welcome MyPhoneBill.ca: http://antoniocangiano.com/2009/09/06/cell-phone-cost-calculator-killed-in-canada/
...I'll host it and dare them to try and make me take it down.
The information about the different plans is probably public knowledge.
1. Build a website comparing the different offers.
2. Place some ads on this site
3. Profit.
Notice the absence of '...'.
I know of different sites that do this for mobiles, landlines, electrical power and so on.
God sometimes I really hate capitalism.
Why don't make it an excel (or other spreadsheet format) file, easily downloadable and distributable by anyone?
This way no stupid legislation or lobbying can block it.
Also... not everything has to be running on a server... are we getting a little shortsighted because of the web revolution?
We are Turing O-Machines. The Oracle is out there.
I am proud to say that I patronized a Tim Horton's at 96th & Broadway in the borough of Manhattan today.
It is part of Mike Bloomberg's Canadian Content initiative.
Provide the good services to customers, automatically may price can not effect it's user friendly features. Like iworktickets is simple to configure, simple to use application for smart phones. It replaces paper forms used by people in the field to collect data and record work done. www.iworktickets.com
the last time the US tried to invade canada they ran away with their tails between their legs (1817?)
check out the "work less party" in Vancouver,, they are the real anarchists...it is a beautiful thing...remembering that anarchy does not mean violence