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Canadian ISPs Fight Back, Again

jenningsthecat writes "With the recent CRTC decision giving Canadian telcos such as Bell and Telus the legal right to deny third-party ISPs access to their infrastructure, smaller Canadian Internet providers are again fighting for their lives, and are asking their customers for help. The ISPs are seeking public support, asking people to go to competitivebroadband.com to send either a form letter or a personalized message to the Industry Minister, the Prime Minister, the Opposition Leader, and optionally the respondent's local Minister of Parliament. If the CRTC's decision is not overturned, approximately 30 ISPs will likely be forced out of business. Competition in the ADSL market will be totally eliminated, and Canadians will have only two choices for wired Internet access: the local Cableco or the local Telco. Given that Canadian taxpayers have heavily subsidized the telcos in multiple ways for several decades, this decision to hand over exclusive control of the keys to the cookie jar hardly seems fair."

22 of 200 comments (clear)

  1. Re:Goverment by KraftDinner · · Score: 4, Insightful

    The problem is the current big ADSL ISP's(Bell and Telus) have a monopoly on their markets(It might be an Oligopoly, I don't know if Bell and Telus compete in the same geographic areas.)

  2. Re:Goverment by BassMan449 · · Score: 5, Insightful

    The thing you are missing is that the infrastructure was build with government money. The competition is unfair because the big telco "own" the networks and if you don't have the government forcing them to sell their network capacity to the smaller ISPs then they will stop selling to the ISP or sell at high rates and then sell at low rates to their customers. This will put all the smaller ISPs out of business and once they are gone the big telco can jack up their prices because they have no competition.

  3. Re:Goverment by TheBilgeRat · · Score: 5, Insightful

    Monopoly, American style!

    Seriously, O Canada, don't emulate us on this one. America needs the "Crazy Uncle" to the north to provide some alternatives to business as usual.

  4. Bigger picture! by Monkeedude1212 · · Score: 3, Informative

    Living in Canada and working in Telecommunications a bit (and my father still does) you begin to learn a few things about these two big companies. Where I live there are 2 basic Internet Service Providers, Shaw (cable) and Telus (Telecommunications).

    Telus, being the Telecommunications company - actually OWNS most of the physical infrastructure, or the wiring, that runs across the city. Shaw basically sets up a deal (not sure of the terms) so that they can provide internet access THROUGH telus' wiring. You can try both service providers, but essentially you have two choices: Regular speed with random faults of downtime (telus) or something slightly slower but pretty reliable.

    The big wigs of these companies are by no means in competition, with the way they charge rates, make deals to use each others services*, I wouldn't be surprised if they both play Golf together, all the while discussing "How can we make an extra few Million this year. A little for me, a little for you..."

    *(for example, 411 directory service from ALOT of providers that aren't Telus is done by Telus Employees)

    1. Re:Bigger picture! by Shaman · · Score: 3, Informative

      FYI, while they "own" the infrastructure, they didn't pay for it. Your tax dollars did.

      And they use up BILLIONS of dollars per year worth of free right-of-way that only they have access to.

      --
      ...Steve
    2. Re:Bigger picture! by Beardo+the+Bearded · · Score: 3, Interesting

      Shaw uses the cable lines.

      Telus uses phone.

      Where does the cable start going through the phone?

      --

      ---
      ECHELON is a government program to find words like bomb, jihad, plutonium, assassinate, and anarchy.
    3. Re:Bigger picture! by Monkeedude1212 · · Score: 3, Informative

      Where does the cable start going through the phone?

      As soon as it hits a Shaw building and needs to go somewhere else.

  5. Re:Goverment by TheSpoom · · Score: 5, Insightful

    Frankly, if I were Bell and the CRTC said I could do so, I would stop offering wholesale internet altogether immediately.

    What business wouldn't love the opportunity to instantly and permanently kill all its competitors except those on completely different lines? Why adjust prices when you can just kill them off?

    --
    It's better to vote for what you want and not get it than to vote for what you don't want and get it.
    - E. Debs
  6. Re:Goverment by Anonymous Coward · · Score: 5, Insightful

    But the government has given these companies a monopoly over the infrastructure. If the government granted you the same monopoly then it's not a matter of your freedom to set your own prices, it's a matter of your obligation to the government and the public for being granted that monopoly.

    If the prices will go too much up, I'm sure customers will be unhappy and there will be new ISP's taking place.

    What new ISP's? The existing ones have a, say it with me, monopoly. A government granted (and enforced) monopoly at that.

    I think you've completely missed the entire issue here. The government historically regulated the prices and forced these ISP's to open up their lines to allow true competition so that the unhappy customers could go to a new ISP. But now they're allowing these ISP's to set the prices for their competitors. They're forced to sell access to their network (due to their monopoly status), previously they were forced to do so in such a way that other ISPs could compete with them, but now they can just set such a high price that their offering is the cheapest on the market, driving the smaller ISP's out of business.

  7. Articles like this make Slashdot great. by spammeister · · Score: 3, Insightful

    I had a passing interest of the issues at large and I find this decision disturbing, considering our tax dollars paid for this service in the first place!

    I consider myself lucky that in my area, the cableco isn't big and mean (Eastlink), and Telus is (AFAIK) the only telco for ADSL in my area, which I would never in a million years use.

    How many shenanigans and payola are Rogers and Bell throwing at the CRTC anyways?

    --
    I tried to think of a good sig, and this wasn't it.
  8. Re:Goverment by MightyMartian · · Score: 5, Interesting

    The ISP I worked for for ten years, and was the system/network admin for for seven of those years went under because Telus and Shaw basically set up a scenario in which we couldn't compete with them. Yes, we did have a fiber connection via Shaw's Big Pipe subsidiary, but it was damned pricey. Worse was Telus's stranglehold on the PRI dialup lines. Worst of all was that while both technically were supposed to open their networks to us so we could resell DSL or cable, the hoops one had to jump through and the poverty-level profit margins they allowed made it all but pointless. In the end, we tried to roll out our own WiFi, but geographically or area just wasn't conducive to that.

    The whole deck was stacked from the very beginning, and the CRTC, despite all these grand proclamations of protecting competition, had already handed the keys to the kingdom. To be honest with you, if I were a small ISP now, I'd close shop. There's no money in it any more.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  9. Re:Goverment by nedlohs · · Score: 5, Insightful

    There won't be new ISP's taking their place because you can't run a second set of cables throughout the city/region/whatever at a competitive price. Because the previous guys got subsidized.

    Possibly you can't do so at any cost because the previous guys where granted exclusive rights or because it's politically impossible to get permission now. Though that's irrelevant due to not being able to afford it if you could anyway.

  10. Dear Canada, welcome to our world! by dltaylor · · Score: 3, Insightful

    Signed, the USofA.

    Very few of us down here have any choice for broadband other than the duopoly of telco/cable, and both providers are usually some combination of pillaging our wallets and skimping on service.

    Just maybe, you can head this off.

    Good Luck!

    1. Re:Dear Canada, welcome to our world! by TheSpoom · · Score: 3, Informative

      TekSavvy (the best DSL provider I've ever worked with, Google for reviews, you'll understand) is still around, but this decision will probably kill them. It's a real shame.

      --
      It's better to vote for what you want and not get it than to vote for what you don't want and get it.
      - E. Debs
  11. Re:Goverment by commodore64_love · · Score: 4, Insightful

    Very true. Just like the power company and the piped natural-gas company are regulated, so too does the Internet service company need to be regulated. Since the government granted these monopolies, it also has the right to control their pricing.

    --
    "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
  12. Then why do Telcos "own" the networks? by maillemaker · · Score: 4, Insightful

    If the infrastructure was built with government money, why doesn't the infrastructure belong to the government?

    Do the big telco companies lease the infrastructure from the government? If so, can't little telco's also lease it?

    How do the telcos own the infrastructure?

    --
    A work that expires before its copyright never enters the public domain and thus enjoys eternal copyright protection.
    1. Re:Then why do Telcos "own" the networks? by TheSpoom · · Score: 5, Insightful

      Corruption and lobbying.

      --
      It's better to vote for what you want and not get it than to vote for what you don't want and get it.
      - E. Debs
  13. I swear to you by e-scetic · · Score: 5, Interesting

    Seriously, you do NOT want to have to deal with Bell Canada customer service or support for any reason whatsoever. They are legendary for the atrocious level of customer care, for bilking their customers, for owing customers money but never giving it back, for simply getting every last little thing amazingly wrong, for the amounts of pain inflicted and for their sheer level of unfairness.

    I remember when I got my first telephone line back in the mid-80's, within months I had an unexplained and impossible charge, and I simply couldn't contest the charge - it was either pay it plus (growing) interest or have no phone.

    My god, recently I moved to an apartment and had to endure two months of support calls to get my line moved too, and a Bell representative tried to sell me something called Line Insurance - basically, for an extra $20/mo it would guarantee that this sort of thing didn't happen. They wanted to charge me extra to ensure that I got what I already paid for! Can you imagine?!

    No, Bell Canada is evil incarnate and must die.

  14. Re:Goverment by ObsessiveMathsFreak · · Score: 5, Insightful

    Goverment shouldn't be allowed to tell me that I'm not allowed to sell at a certain price, marketforces will do that.

    Market forces? Is this some kind a a euphemism for monopolies, anti-competitive practices and union busting? Because that's the only context I ever hear it used in.

    Wake up. Wake up you and all the other "free market" drones around here. The "Free market" does not, has not and will not ever exist. Period. It is a pipe dream concocted from the ramblings of economists, most of whom were in the employ of powerful groups who would like nothing better than a free hand to do as they please in any sector of the economy or society in general. It is, at best and idealised theoretical utopia, worthy only of consideration as a thought experiment. If that.

    In reality, you cannot separate economics from the general deviousness, manipulation, underhandedness and skullduggary that goes on in almost every walk of human life. People game system and companies, especially big companies, will game the system up to and quite often past the point where they can get away with it. In this reality, on this planet Earth, your free market theories are about as applicable as theories of anti-matter.

    The big telco's are going to degrade service, cripple and destroy all competition, punitively raise prices and in general wreck the whole internet unless there is strong government regulation in place to prevent them from doing so. Platitudes about the efficiency of private industry and the prices "the market" will bear are just that. Platitudes, carrying no more weight than a dry tissue. History, and indeed recent events, have demonstrated quite conclusively that no major industry can be left to its own devices, ever . It simply does not work. The prime, prime, prime example was the recent financial crash. But there are many other examples across all industries.

    The internet is now one of the foundations of our society and we cannot allow it to be held to ransom by a handful of individuals hiding behind corporate veils and pandering economics.

    --
    May the Maths Be with you!
  15. Re:Goverment by commodore64_love · · Score: 4, Interesting

    Sorry but I don't see the distinction. Whether you're talking about the power company, the natural gas company, or the internet provider, they still have a monopoly over the market, which was granted by the government's express permission. (Example: Comcast was granted monopoly by my local politicians.) That grant gives the government the power to control pricing. That grant also gives the government power to revoke the monopoly and give it to somebody else.

    --
    "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
  16. Re:Letting it die? by TheSpoom · · Score: 4, Informative

    But they do. Check out the reviews of TekSavvy on DSLreports. Vastly superior service to Bell that can't exist without government defended peering agreements.

    Disclaimer: I am not employed, contracted, or a family member of anyone connected to TekSavvy.

    --
    It's better to vote for what you want and not get it than to vote for what you don't want and get it.
    - E. Debs
  17. Re:Goverment by Archfeld · · Score: 4, Insightful

    They 'OWN' a network subsidized by public funds on land granted by public right of ways providing what has become a CRITICAL infrastructure, there should be no question of whether the government has the right to regulate, it should be MANDATED. How many businesses would be out of the water without the NET these days. Could a local government even function WITHOUT THE ONLINE ACCESS TO RESOURCES ?
    I happen to own the right of way behind the houses on my block that was used/granted to AT&T when they were the cable monopoly around here. AT&T has since relocated their wires underground and no longer uses the right of way, but several other companies WHO WERE NOT on the original agreement still do. Astound cable, after some convincing offered me free service, which I accepted, they are my net provider now, but I am demanding the removal of ALL other lines and equipment under the basis that they were never given legal authorization. AT&T decided that their usage meant they had a right to lease out that same space, which they did not have the right to do. My first court date was postponed by request of the defendants lawyers after they realized I was serious, had a lawyer, the deed the land in question, and the ORIGINAL copy of the agreement with AT&T. I am so glad my parents were organized and had good foresight.

    --
    errr....umm...*whooosh* *whoosh* Is this thing on ?