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Where Microsoft's Profits Come From

derrida writes "Microsoft is the largest, most profitable software company in the world. In case you had any doubts about where Microsoft's profit comes from, there's nothing better than a graph to make all those numbers clear. As you may have guessed, the desktop division is quite profitable, while the online division is a money pit."

23 of 295 comments (clear)

  1. Interesting graph! by erroneus · · Score: 4, Insightful

    What I find most interesting is the way all changes are perfectly synchronized with the exception of entertainment related stuff. This is clear indication of the power of vendor lock-in and tying unrelated products together.

    What I would find interesting is to know what events occurred during the valleys and rapid climb moments indicated in the graph. Specifically, what happened in Dec '06 and Sep '09?

    1. Re:Interesting graph! by timeOday · · Score: 4, Insightful

      What I find most interesting is the way all changes are perfectly synchronized with the exception of entertainment related stuff.

      Are you sure that isn't just how the graph looks because it is stacking the data series on each other?

      What surprises me is the massive boost in OS profits in Dec 09. Could that really be Windows 7, and if so, how? It costs about the same as XP/Vista, and it's not as if people are buying Windows 7 off store shelves to upgrade older computers (are they?)

    2. Re:Interesting graph! by Amanieu · · Score: 5, Insightful

      I believe that the two drops and spikes correspond to a new version of Windows being release. Prior to release, people will stop buying the old version, which would be seen as a drop in profits. After the release, a lot of people will upgrade, which accounts for the spike in profits. The second spike (2009) is bigger than the first (2006) because Windows Vista wasn't as successful as Windows 7.

    3. Re:Interesting graph! by rjch · · Score: 4, Informative

      What I would find interesting is to know what events occurred during the valleys and rapid climb moments indicated in the graph. Specifically, what happened in Dec '06 and Sep '09?

      December 2006 was the release of Vista. (Well, November 30th, but close enough) September 2009 was the release of Windows 7.

    4. Re:Interesting graph! by fullfactorial · · Score: 5, Insightful

      What I find most interesting is the way all changes are perfectly synchronized with the exception of entertainment related stuff. This is clear indication of the power of vendor lock-in and tying unrelated products together.

      No. It's a clear indication that TFA used a Stacked Line Chart. If you were to move Office and Server to the bottom of the stack, you would see that they both account for relatively small sales bumps (~1 billion), with the real movement coming from the release of Windows Vista (Mar '07 bump) and Windows 7 (Dec '09 bump).

      Normally you avoid data distortions like this by putting the least-variable data at the bottom of a stacked chart. I think "Chart of the Day" needs a better-trained Excel monkey.

    5. Re:Interesting graph! by zippthorne · · Score: 3, Informative

      Normally you avoid data distortions like this by using a better kind of chart.

      The problem is that they're trying to visualize two different things in one chart (relative and total values), and the compromise you make doing that in a stacked chart pretty much sacrifices everything except the sum of the values.

      Also, area-shaded line graphs make absolutely no sense if you've only got a few data points.

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  2. Ok, let's see by JamesP · · Score: 5, Insightful

    We look at the graph: MS is losing like 500Million per year on the Online Division

    Then we look at the other graph and sees that Windows and Office has a 2Billion a year profit, EACH

    And then we have to read crap like this: "We wonder when Microsoft will finally decide to do what it should have done years ago: Save its money and flush its entire online division down the drain."

    No hon, SteveB is stupid, but not as stupid as you. It's called 'strategy', look it up. If it's working or not it's a whole different matter.

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    1. Re:Ok, let's see by erroneus · · Score: 4, Insightful

      They are not "expanding their business." They are keeping potential competitors at bay.

      Do you recall what MSIE did to Netscape who, at one time, threatened to make their own OS?

      There is a reason they are willing to lose lots of money in online activities. Their willingness to lose money will mean that any emerging competitor will also have to be willing to lose money. Is Google a competitor? Is Sony with its PS3 or Nintendo with its Wii a competitor? You betcha! Even though they are not "desktop" competitors now, they are changing the market in favor of appliances -- network enabled appliances -- the kind of computing that has been foretold by many for the past decade. The OS may become irrelevant so long as file format and protocol standards are non-proprietary.

      You are right in that Microsoft has a larger vision -- it sees its own demise and is actively working to keep anything new from rising up to render them irrelevant.

  3. Comment removed by account_deleted · · Score: 4, Insightful

    Comment removed based on user account deletion

  4. Re:The chart is mis-labeled by biryokumaru · · Score: 3, Informative

    Isn't 2007 the one with the ribbon that no one can use? Doesn't that make it a new product, the fact that no one knows how to use it anymore?

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  5. Monkeyboy needs to go by zerofoo · · Score: 3, Insightful

    Microsoft is the same company they were 20 years ago. Windows, Office, and Server software are how they make money.

    Everything else under Balmer's tenure has been a (financial) failure.

    Now, Balmer wants to spend the war chest to win the "search" war. I've just got one question for Steve:

    Hey Steve, how much money did you make on the browser war?

    This idiot wants to kill Google by spending tons of money on search, yet he has not explained how this will make Microsoft a single dime.

    For Microsoft to grow and prosper in other areas, Steve Balmer needs to go.

    -ted

    1. Re:Monkeyboy needs to go by TheRaven64 · · Score: 4, Interesting

      Not really. There are some interesting approaches to peer-to-peer search that don't really become feasible until consumer Internet connections are a bit faster than they currently are. I wouldn't be surprised if this is how the majority are searching in 10-20 years time. Meanwhile, Google will have branched out and will be less dependent on their search revenue. Microsoft might end up spending billions to buy their way into a market that doesn't exist anymore, just like they did with browsers.

      Their strategy in the browser war was to make sure that no one could make money selling a browser. The unfortunate side effect was that this meant that Microsoft couldn't make money selling a browser either, but still needed to ship one to remain competitive. If they'd sold IE, rather than giving it away, and managed to keep 40% or so of the browser market, I wonder what their financials would look like now. Did IE really lock that many people into Windows? ActiveX was only really used in the wild for Intranet deployments, and in that case IE is used more as a distributed application client than a web browser, so the same lock-in could have been achieved by bundling an unlimited client license to IE with the BackOffice or NT Server.

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    2. Re:Monkeyboy needs to go by TheRaven64 · · Score: 3, Insightful

      That's a pretty big leap. How many people are really locked in to IE? I can't remember the last time I came across a site that didn't work in Safari. Back when I was on Windows, I was using Mozilla and then Opera from around 2000, and I don't remember seeing any sites that I couldn't open in one or other of them even a decade ago.

      Corporations are locked into IE as a client for their Intranet platform, but MS didn't need to win the browser war for that to happen. They just needed to make people write IE-only Intranet apps, something that was pretty easy given that most of the apps of that era were ActiveX ports of Windows-only apps.

      I doubt the Windows market share figures would be very different if IE had stayed at under 50% market share.

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  6. Eggs all in one basket, and an old basket at that by Palestrina · · Score: 4, Insightful

    They make their profit on their monopoly products and lose money on almost everything else. That is why the methods they use to maintain these monopolies continue to be the subject of antitrust investigations.

    This also demonstrates that they are very good at maintaining their monopoly, but not so good at successful new product development. With a stagnant pipeline, they are especially at risk as FOSS alternatives like Linux, Firefox and OpenOffice become less "alternative" and more "maintstream".

  7. Re:The chart is mis-labeled by DAldredge · · Score: 3, Interesting

    How am I wasting money by paying for products like Win7 and Office?

  8. Re:The chart is mis-labeled by TheRaven64 · · Score: 5, Insightful

    I don't know, what can you do with Win7 and Office 2010 that you couldn't do with WinXP and Office 2000? What new improvements in productivity do you gain from them? How did they lower your other costs (e.g. hardware)?

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  9. Re:Weird Co-incidence by LordThyGod · · Score: 3, Interesting

    True. Successful in much the same way Al Capone was. If you can't out compete them legitimately, you do things like "cut off their oxygen supply". Or deliberately alter your OS code so competitor's products won't run on it. These people are unusually successfully in the low-blow business practices that got them to where they are, and now we pay the price (the royal "we") for overpriced, bloated products like MS Office, that effectively have no competition in some markets, and never will. And not because MS is smarter or codes better either. Only because MS and their fellow travellers do not want competition in those markets and get away with it, because they have a monopoly in the OS market. And because these are of course quite profitable (due to absence of competition).

  10. Re:The chart is mis-labeled by Anonymous Coward · · Score: 4, Funny

    Isn't 2007 the one with the ribbon that no one can use?

    That was my idea.

  11. Re:Class action lawsuit ? by nine-times · · Score: 4, Interesting

    IANAL either, but I don't believe a stockholder can simply sue a company for not being profitable enough. I know you hear all about how a CEO's only responsibility is to make short-term profit for shareholders, but I'm under the impression that it's quite a bit overblown. I believe it's more like, if you can show some kind of unethical behavior where they're purposefully sacrificing profits for personal gain, then you have some kind of case.

    The way you hear it around here, you'd think a CEO can be thrown in prison for failing to screw an old lady out of her last dime because he has an enormous legal responsibility to maximize this quarter's profits. I have a hard time believing that.

  12. Re:Preparing for the Future or Buying Their Own Hy by devent · · Score: 5, Interesting

    And yet, a decade without innovation seems to have cost Microsoft nothing in terms of their core markets, and their experimental markets seem to be flat. Almost as if they are trying to push the market in a direction the market knows better than to follow.

    What a surprise. If you want to sell an Office or Operation System the first thing your customers will ask you, how good does it support Microsoft Office file format or how good will my Windows only applications running.

    It's good to have an almost monopoly, you just need to polish your old applications, make the binary formats slightly incompatible, so if some important person buys the new one, everyone else must upgrade, too.

    I mean, what choice do customers have? It's either Windows 7 Starter or Windows 7 Home Basic or an Mac in the Apple Store.

    Every school in the western world is teaching only Windows and Office. Microsoft is not a company, it's an institution. Every Computer vendor in this world have to support Windows and all the big ones are promoting Windows with everything they have. Just try to get a new Computer, everyone will have a "Xxx recommends Windows 7" and if Microsoft will have a new Windows 8, every big vendor will put a "Xxx recommends Windows 8", regardless of any quality.

    For MS and the vendors it's a win/win situation. Microsoft have ads and it sells Windows, as well as other products that are build on top of Windows. The vendors get the Windows copy for free (or almost for free).

    Just try and implement and sell a new system or office suite. The entry line to this market is like enter in the tourist space market or to colonize a new planet. But a system or an office suite are very simple applications. You need some know-how, but it's not rocket science.

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  13. Re:Class action lawsuit ? by Fnkmaster · · Score: 4, Interesting

    The short answer is no, you can't do that - they aren't losing the profits, they just may be investing them in other projects that have created business lines that aren't so profitable. That isn't illegal, it's a strategy, and it may eventually pay out or it may not.

    Now, there are tools like filing proxies, or getting your own board members put in place, that are possible for groups of shareholders working together which can put significant pressure on companies to change their capital structure, dividend policies, share buyback plans and so on. And those have worked to some extent with Microsoft, which was pressured into paying out a huge one-time cash dividend 4 or 5 years ago.

  14. Re:The chart is mis-labeled by DesScorp · · Score: 5, Insightful

    I don't know, what can you do with Win7 and Office 2010 that you couldn't do with WinXP and Office 2000? What new improvements in productivity do you gain from them? How did they lower your other costs (e.g. hardware)?

    Well, new versions of Office simply exist to force you into their new file formats. Office 97, simply put, does everything anyone could want, and does it well. The only real selling point for the latest iteration is the collaboration technology in it, and even then, that's only good for you if you're using it in a business or groups. There's really no practical justification for a home user to upgrade Office.

    Windows 7 though, that's a bit different. It appears that MS has really given us a reason to move on from XP, with better graphics support and better security, without the bugs of nags of Vista. Windows 7 is really what Vista should have been. And it would be more compelling if all versions of 7 were 64 bit native, as CPU's have been 64 bit for quite some time now. The 64 bit part would be the real selling point here, as it would allow all versions to move past that 4 GB memory limit, hardware permitting. For a lot of people, the only reason they really had to move to XP from 98SE was the file system limits on FAT32. While 98 was more stable than 95, the reason I upgraded was the 2 GB FAT limit that was smashed with FAT32. Microsoft too often forgets that we need practical reasons to upgrade, not just shiny eye-candy. And real practical reasons, not artificially forced situations like their new Office file formats. The only reason they did that was to force businesses away from 97 and 2K.

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  15. Re:interest income? by DaveGod · · Score: 3, Informative

    Finance income and charges are added/deducted after operating profits. Investors usually want to look at how a company manages it's finances differently to how they want to analyse operations. Wiki has an example income statement.