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Which Linux For Non-Techie Windows Users?

obarthelemy writes "Having at last gotten Linux to run satisfactorily on my own PCs, I'd now like to start transitioning friends and family from XP to Linux instead of Windows 7. The catch is that these guys don't understand or care much about computers, so the transition has to be as seamless and painless as possible. Actually, they won't care for new things; even the upcoming upgrade to Windows 7 would be a pain and a bother, which is a great opportunity for Linux. I'm not too concerned about software (most of them only need browser, IM, VLC, mail and a Powerpoint viewer for all those fascinating attachments). What I'm concerned about is OS look-and-feel and interface — system bar on the bottom with clock, trash, info on the right, menu on the left, menu items similar to those of Windows. Is it better to shoot for a very targeted distro? Which would you recommend? Are there themes/skins for mainstream distributions instead? I've been looking around the web, and it's hard to gauge which distros are well-done and reasonably active."

19 of 766 comments (clear)

  1. Try OpenSUSE by Anarke_Incarnate · · Score: 5, Informative

    11.2 is very polished and nice and YaST makes it easy to get things done if you are unfamiliar with how Linux configuration files work or are located. It can install software almost as easily as Ubuntu, but in my opinion, does more things "right" than Ubuntu does. It has almost everything you would need and good overall integration. If you install it, I recommend you do it via the install DVD rather than the live CD.

    1. Re:Try OpenSUSE by Anarke_Incarnate · · Score: 4, Interesting
      Additional info: http://en.opensuse.org/Screenshots/11.2 for some screen shots. Also, to clarify my previous post; YaST is similar, but more powerful than Microsoft's control panel. If you configure (And you should) the Packman repository (A repository is a collection of install packages that you set up by adding the URL to a window or the file directly, and you can do it easily in YaST), you should be able to isntall almost anything you want right from YaST's package management window without having to search on many web pages.

      There are lots of good documents here: http://en.opensuse.org/Additional_package_repositories

    2. Re:Try OpenSUSE by obarthelemy · · Score: 5, Informative

      I knew I would get that kind of reaction wording my question that way. My aim is not to bash Linux, but of the 6 PCs I currently have at home, it failed to install on 4, from a HALT error to a grey screen after loading x to a weird system screen with no login or launch options to a great big freeze at the desktop. I tried looking around for docs on these 4 issues, and either didn't find any relevant info, or it didn't work, or the info was incomplete or outdated. But then again, I'm dumb.

      Since it did install on my 2 latest PCs, I'm taking it as a sign it will work well enough for simple desktop tasks, though the community, as you so effectively prove, is as welcoming to curious passer-bys and newbies as ever.

      As for making it look like Windows, my users have a tendency to be even dumber than me. My 80-year old dad is thrown off when a video driver update changes his screen's resolution...

      --
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    3. Re:Try OpenSUSE by CyDharttha · · Score: 4, Interesting

      When using Ubuntu, you can add software without any of that foolishness, using synaptic package manager or apt-get from the command line.

      Don't forget about the 'Ubuntu Software Center' for non-techie users. Its simplified interface is a good alternative to Synaptic for quick search/install/remove.

      I have some pretty good success stories regarding people that are ultra-non-tech using Ubuntu. A friend of mine had a system I helped him with, he uses it for all his music creation/production/promoting work. He moved out to New York, a few thousand miles from me, and about a year later his HD died. I had him order a new drive off newegg, download Ubuntu 9.10 on his wife's PC, and do the install himself. He was up and running with a fresh Ubuntu and installed all his software (VLC, Ardour, Hydrogen, QJackCtl, LADSPA plugins, etc) in under an hour. He wouldn't know how to use a command line if he tried :) Again, I think this is a good success story!

      Here's a previous post from me regarding software/hardware he uses and resulting artworks if anyone's further interested.

  2. Prepare for all by tsa · · Score: 5, Insightful

    Before you begin, ask the people you want to help if they are willing to try something else than MS software. They are probably quite familiar with Windows, Office, Outlook, and Media Player, and will have a hard time learning something new. That also means you will be asked a LOT of questions, mostly things that you can not even come up with because they are so logical to you. So: know what you get into before you begin!

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    -- Cheers!

    1. Re:Prepare for all by tsa · · Score: 4, Interesting

      Sorry for replying to myself, but if you have to ask this question on /. you'd better not start the whole 'converting business' because you will probably get more questions and remarks than you can handle. First try to find a Linux distribution that looks extremely user-friendly to you, get to know it thoroughly, and then ask people if they want to try it as an alternative to Windows.

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      -- Cheers!

    2. Re:Prepare for all by Daniel+Dvorkin · · Score: 4, Insightful

      if you have to ask this question on /. you'd better not start

      Every single Ask Slashdot story gets a response like this, and it's always a jackass thing to say. The whole reason Ask Slashdot exists is to allow technically competent people to share their expertise, and help others get up to speed. "RTFM n00b" responses like this are a major contributor to the negative geek stereotypes we all claim to hate, and in this specific case, a major barrier to Linux use. If you like seeing yourself as a member of a small, impenetrable elite possessed of special and arcane knowledge, go right ahead, but don't expect the rest of us to play along.

      --
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    3. Re:Prepare for all by elfprince13 · · Score: 4, Interesting

      My *mother* switched painlessly to Ubuntu. The first step is training them to use Firefox, Thunderbird, OpenOffice, and VLC on their Windows machine. After a month or so of smooth sailing, install Ubuntu and show them where the new menu locations are.

    4. Re:Prepare for all by commodore64_love · · Score: 5, Informative

      >>>>you'd better not start the whole 'converting business' because you will probably get more questions and remarks than you can handle

      +1 insightful.

      I ran into this exact same problem. I gave my brother a new Windows/vista 7 desktop and an older Ubuntu Linux laptop (he gave me $350 in return), and you're right. I was not prepared for the number of questions I am now getting from him.

      - WINDOWS 7 (vista 6.1) ----- Nary a problem. He did ask me to install RealPlayer but it only took 5 minutes and now he's gone two months without asking any questions.

      - UBUNTU LINUX ----- Oh my god. Problem after problem after problem. "Where's the start menu?" "How come I can't find the calculator?" "Why won't my MS Word docs work on this laptop?" "I tried to play a game, but it refused to work." "I tried to watch CNN but the video refuses to run (it needed MS media player)." I'm starting to wish I had installed XP instead of Linux on this laptop, because it's idiot-friendly and my brother knows Windows.

      Disclaimer-
      This is not going to be a popular post.
      I'm sorry. I can't change what I have observed.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    5. Re:Prepare for all by Chees0rz · · Score: 5, Insightful

      if you have to ask this question on /. you'd better not start

      Every single Ask Slashdot story gets a response like this, and it's always a jackass thing to say.

      I think you misinterpreted his meaning, in this case. The GP was giving the advice that- if this ask /.er has to ask, then somebody better bring up the question- "Are you familiar w/ Linux yourself?"

      Being a newb with Linux is a difficult enough step, and sometimes hard work. Supporting someone is even more difficult. This advice was buried in his maybe, somewhat, possibly, loaded question- Whatever answer comes up here, make sure you damn well get experience with the distro you choose before recommending others to use it. You are the tech support.

  3. Ubuntu by InsertWittyNameHere · · Score: 4, Informative

    Give them Ubuntu. Out of the box it's similar in look and feel to windows. If you want it to look like OS X then install AWN and Compiz (or if their system is old/slow turn on Metacity instead of Compiz) and the advanced effects thing (I forget what its called but it lets you make those squishy windows and the cube for switching between workspaces and lots of other effects.

  4. My 65 year old parents like Ubuntu 9.10 by Ritz_Just_Ritz · · Score: 4, Interesting

    It took me about 15 minutes to show them how to navigate around (compared to their old Windows XP machine that just gave up the ghost). The only thing I needed to set up for them was flash video so they can use youtube. The system keeps itself updated automatically and they'd already been using Openoffice under Windows.

    They've got a brand new Asus notebook and Ubuntu found all the hardware bits by itself (including wifi and bluetooth). Haven't gotten a "support request" in months. I left a bootable Vista partition just in case they decide they want to get back on the Windows merry-go-round, but so far they haven't seen any need.

    Best,

  5. ER... Why? by DaveQat · · Score: 5, Insightful

    I realize Slashdot is probably the wrong place to ask this question, but why bother transitioning them? If Windows works for them, and they're happy, you're just asking for a LOT of headaches with tech support, questions, and problems. Let them continue to use Windows in peace, unless there's some kind of real pressing issue that leads you to recommend them switching.

    1. Re:ER... Why? by T-Bone-T · · Score: 4, Insightful

      I agree. What's wrong with Windows 7? My dad switched from XP to 7 and was ready to go after a 15-minute walkthrough. He hasn't called to ask about anything. I tried switching him to Ubuntu but he was calling all the time to ask questions.

  6. My biggest problem was by CBung · · Score: 5, Insightful

    I transitioned a friend to ubuntu recently, he was sick and tired of getting viruses and the like. He is extremely satisfied so far. He recently asked me if iTunes works for linux, because his girlfriend has an ipod. She likes to use the itunes store, so the usual amarok/rhythmbox solution doesnt work. Unfortunately if you look at the wine application page for iTunes the rating is trash. Setting him up with virtualbox is just too extreme, he does not have a windows cd around. The biggest thing is check what software they use regularly, and make sure it works first in wine or has a decent alternative. Otherwise they will just be disappointed.

  7. Re:Ubuntu by Sarten-X · · Score: 4, Informative

    I agree fully. Having slight differences is a good reminder that the user is now unique among their peers, and uses something superior to the average. Like driving a Ferrari, it's got everything, but just a little different than their neighbor's Buick.

    However, normalcy is nice. Having a steering wheel is good. This is why I usually just rearrange things a bit. Sure, it takes a bit of effort, but you can rearrange the applets on the GNOME panel and get a decent facsimile of Windows, but with different images. It's enough to match up with basic instructions from less-than-savvy friends, and it's certainly close enough to learn quickly.

    Once I've converted folks, I've often put a sheet of paper next to the computer, listing equivalent options between Ubuntu and Windows. If you want to do something and can't figure out how immediately, look at the list. Eventually, that list will disappear from use.

    Finally, one of the most important things I've done to convert someone has nothing to do with the OS itself. I always leave my cell phone number and a card listing the hours where I'm not otherwise occupied. For the next week, I'll get several calls, but the user gets someone friendly to help them. It also often serves as a nice introduction to the community in general. If I'm unable to really help right then, I'll direct the user to the Ubuntu forums. Calls drop off rapidly after that.

    This turned into an essay. Sorry about that.

    --
    You do not have a moral or legal right to do absolutely anything you want.
  8. I find KDE less frustrating than Gnome by Colin+Smith · · Score: 4, Insightful

    * It has more of the little tools which people expect and use.
    * The tools are better integrated with one another. Gnome tools are standalone.
    * It's faster (lower latency menus, windows etc).
    * It works more reliably. The taskbar for example works, horizontally or vertically.
    * It is more like windows XP like than Gnome.
    * It's easier to customize/configure than Gnome.

    Overall, KDE (3.5, haven't upgraded) just works well. The problem is the application namespace. The "K" thing. Seriously. Get rid of it. I don't need to know that I'm using Kontact, Knode, Karm Kaddressbook or or Kmail. Hide all that bollocks at the filesystem level.

     

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  9. Re:Saving Yourself A World Of Pain by bill_mcgonigle · · Score: 4, Informative

    Do you really want your OS taking on the overhead of RAID?

    Yes, it's well-debugged, very low CPU (especially in a multi-core world), and it's portable across controllers.

    Desktop motherboards with hardware RAID 0/1/0+1 are easy to find and cheap.

    Because most of them just pass the job onto an OS driver.

    How many desktop users actually have the four hard drives necessary (at a bare minimum) for 0+1 anyway?

    RAID-1 is the major win for availability. It even improves your average seek time.

    --
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  10. Re:Ubuntu by Beardo+the+Bearded · · Score: 4, Informative

    I've used Puppy, Ubuntu, and Mint recently, with a laundry list of other distros over the years.

    Mint is your hands-down best out-of-the-box choice. The reason is simple -- it comes with a Flash player already installed. That means that facebook, youtube, twitter, and every other flavour-of-the-week website is going to just work as soon as installation is completed. If you're using other distros, you're going to have to enable the universal, guess about which open-source player and version will work, and cross your fingers. (Remember, if it fails ONCE, Linux is too complimicated.) It is based on Ubuntu, so you get a lot of support PLUS all the proprietary functionality that the average user will want.

    Puppy is faster, and by a long shot. Even though it's not as polished, it is usable, so much so that my daughter can use it. (She is six.) I've got another copy running on my ancient P2 366 laptop, and it's actually usable.

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