GMail Introduces Priority Inbox
jason-za writes with this quote from a Google announcement:
"People tell us all that time that they're getting more and more mail and often feel overwhelmed by it all. We know what you mean — here at Google we run on email. Our inboxes are slammed with hundreds, sometimes thousands of messages a day — mail from colleagues, from lists, about appointments and automated mail that's often not important. It's time-consuming to figure out what needs to be read and what needs a reply. Today, we're happy to introduce Priority Inbox (in beta) — an experimental new way of taking on information overload in Gmail."
Priority Post (beta)
Just glad to see /. is back up. I was having serious geek withdrawal there for a while.
SJW: Someone who has run out of real oppression, and has to fake it.
"It's time-consuming to figure out what needs to be read and what needs a reply"
How about putting "For action", "For reply", or "For your information" in the subject lines of e-mails?
It would also be a good thing to put a 1-line summary of the email, followed up with a Details section.
Of course, this only works from the perspective of the sender, but if you do this when sending e-mails out to people, they might pick up on it.
I'm not a lawyer, but I play one on the Internet. Blog
I keep thinking back to our good friend Xibit when I read this article. Yo Dawg, I know you like Gmail, so I got you an inbox for your inbox, so you can read mail while you read mail.
Never underestimate the potential of Human stupidity. -Heinlein
Based on his website he doesn't sound like a Gmail engineer but more of a "MSc student in Computer Science at the University of Cape Town where [he does] research how to scale fuzzy crowds on the GPU with CUDA."
I feel like it's possible that Doug Aberdeen, Software Engineer for Google, wrote that, or someone who represents Doug Aberdeen. It's more likely jason-za just copied and pasted that.
I really hate writing such snide remarks but come on slashdot editors, how long would it have taken to correctly attribute this stuff...
So now only emails meeting a certain priority will make it to the top of the list. How long until people figure out how to make their emails have higher priority and start abusing that power, leading the same problem Google just solved? Better to rely on a combination of filters to sort your mail for you as it comes in than try to trust some automated system (that can be gamed by others) to do it for you.
God invented whiskey so the Irish would not rule the world.
Google blows a fart. Quick, post it on SlashDot!
Just clicked on the Metamod link, and foom. No Slashdot. Aaargh. I've broken Slashdot, boy am I going to be in trouble now. /. go bye byes for a very long time though. Must be phase of the moon or something.
The first time I have seen
You just don't realise how much you are used to something being there until it suddenly isn't.
Trying to associate Microsoft with "fun" is like trying to associate Satan with aromatherapy. -Tycho
About as long as it takes google to "monetize" the process so the people buying ads get their e-mails on top.
The question is: Can a software that doesn't even know what's Viagra spam all the time claim to take over sorting important mail for you? Filtering important emails sounds much more difficult than filtering the usual spam: One one hand, spam usually comes in bulk; it is distributed to millions of addresses (which provides a way of detecting it) with little variety in regards to content. On the other hand, spam messages do have much more in common (because there are few authors with a handful of different content types) than "important mail", which is created by many different people with a huge variety in regards to content.
There's a lot of crap that I used to think was important, or thought I'd be interested in... But the messages just piled up.
One day i just started deleting. I think I removed 7,000 'conversations' from my gmail inbox in an hour. Now I'm much better about deleting crap emails (without opening them) instead of letting them languish...
This 'priority inbox' will be interesting... Glad they're thinking about the problem - too bad it won't unsubscribe you from lists automatically. :)
Learn the rules so you know how to break them properly.
www.teslabox.com
Someday, in the far future, Gmail may be almost as good as Gnus.
Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
Since starting from now you will have to tell Google what is important to you and what it isn't, so they can profile you better. Nice trick. Not that i won't use it...
Maybe the updatd between the time you wrote your post that and the time I read it, but for me, the summary now begins with
"jason-za writes with this quote from a Google announcement: "
which is correct
This is intriguing, but it just seems to add yet another layer. Is it really needed? By leveraging Filters and Labels, you can automatically categorize email to whatever you want.
I also use the "Multiple Inboxes" Labs add-on that gives me a second "inbox" that is defined to display only "starred" items. no matter where the message is (in the inbox of archived with a label) I can always see those which I classify as "important." And by using Filters, this gets done automatically for many messages.
My mom always said, "Jim, you're 1 in a million." Given the current population, there are 7000 of me. God help us all!
That's my favorite lab item. I have like 5 - mailing lists, purchases I am waiting for in the mail, TODO, etc... I wonder if it is compatible?
I should put something clever here. Maybe someday.
Yeah it got updated, so my post is now moot.
But he needs my help right now! He's just trying to get the millions of dollars stolen from him in the revolution!
I thought that's what filters were for. Gmail is getting a bit cluttered with features. The elegance of it was always one of the big wins for me. I'd rather have one simple, configurable feature that allows met do many things than a hundred buttons on my screen. Filters and tags already pretty much covered this.
Simple solution: Unsubscribe
I used to get over hundred emails a week; newsletters, stuff from mailing lists and lots of emails of almost no importance to me. I unsubscribed from everything, after all we have this thing called RSS so there's no need to get the same information sent to the inbox.
I also watched a Google TechTalk called Inbox Zero by Merlin Mann and have at most 5 emails in my inbox any day.
We've got RSS for news, newsletters, IM for short messages like "What's for lunch today?", I feel like mailing lists drown my inbox so I don't let them email me at all, so there are a lot of ways to limit the emails you get each day.
Based on insights gleamed from Google searches, Youtube usage, Gmail statistics, Analytics and more, Google is proud to introduce its latest product Google Democracy. Google is now able to select the proper decisions for the population as a whole, completely without human intervention. Dr. Sanjit Was says "It's how the founders truly would have envisioned government working, had they had access to massive amounts of computing power."
Is there anyone tech-savvy out there who's not already filtering their mail into a bunch of folders or some other means of prioritization? I use Sylpheed, which easily filters my mail into various folders. And by using mh folders, messages are stored in flat files on which I can use the standard Unix-y tools like grep -- and which are easily migrated to a new machine. My e-mail archives go back over 14 years.
I'm pretty sure that the filters I set up manually will be much more useful to me than Google's guesses about what I find important.
Tom Swiss | the infamous tms | my blog
You cannot wash away blood with blood
Is it just me, or does the new flash movie with this feature play automatically on anyone else's chrome installation? I'm running latest chrome stable on ubuntu 10.04LTS. Firefox etc doesn't have this issue with the little flash movie that comes with this announcement.
Unfortunately I had to enable this, as trying to access my corporate gmail through Chrome on Linux always caused the flash "intro movie" to crash the browser. Even selecting "No Thanks" still caused it to hang, and then eventually play the video in the background. The only way to check my email this morning was to turn the damn thing on.
Introducing Microsoft Vacuum 1.0 The first Microsoft product that doesn't suck.
Why place email into strict "important" and "everything else" sets rather than just sorting the unread items in the regular inbox according to their weighting system? That would both save screen real estate and avoid problems of an important item being scored just under some threshold and relegated to the everything-else category. Normal rule definitions would be nice too: "Always flag email from '@foo.com' as important and label as 'work'".
As Eric Schmidt recently said: "At the moment we know roughly who you are, roughly what you care about, roughly who your friends are." And according to the article (and simple common sense), "Google would likely store more personal information about its users in the future." This new mailfiltering proves just that...
That doesn't spell much good for the future...
Woefdram, l'apprenti sorcier
I get an average of 10 emails per day. Filters send the unimportant stuff to the archive. As a consequence, I only have to process 3-5 emails per day, and these are the ones that matter. So what's the advantage of a priority inbox over filters, again??? Oh yeah, another source of hype for Google, Inc. Remember folks, Google is publicly owned now, and they've got to always branch out to convince shareholders they're taking over the world at a satisfactory pace.
I just wish to hell they would allow users to turn off the threaded conversations. Google has been acting like a smarty-pants little child holding their breath on this one. Finding items around by date (especially when you only know the approximate date) would be so much easier if the just put their big boy pants on and enabled this.
I'd like to see GMail support a Reply-Request header that can be set by the sender and displayed to the recipient. That way when I send a question to someone I can sort my outstanding messages not yet replied to, and send a followup. An automatic timeout that prompts me with a composed followup request would be good. Recipients could see which requests are outstanding in their inbox. When my actual request is satisfied I could mark the thread as completed. The message IDs of the messages could link them all together.
Email features like that one are hard to get started on one's own, a chicken/egg problem without the ability to upgrade a lot of other people's email systems. Microsoft doesn't innovate protocol features. So I'd like to see GMail do so, especially if Google is pursuing these kinds of productivity features.
--
make install -not war
Latest move to prod is sort of stopped -- I thought it was a dev VM, but powered off the wrong box from the command line.
Sorry about that.
Their theories are, in order:
#1: "Everyone has too much email!"
#2: "Rules are too complicated to use!"
#3: "Priority inbox is better because they're just really rules, but you have no control over them!"
I appreciate their effort, but this honestly just seems like another way for Google to engage in self appreciation and try to write users rules for them better than the users can. Can they do it? With enough data and time, probably. But in the long run, its not very useful for any user with a hint of intelligence, and like other people are already stating - the inner workings will be dissected enough to where people will filter messages to get a higher rank.
I just went back to using Mac Mail and my iPhone checking all my accounts via IMAP. Everything keeps synced up. Very rarely do I log into Gmail from the web anymore.
"The problem with socialism is eventually you run out of other people's money" - Thatcher.
I like what they've done here. They basically took their spam filter and inverted it, creating the anti-spam, aka 'priority inbox'. It is genuinely clever.
It is also an absolute non-problem. The basic issue here is a human one, and is easily corrected.
Lesson #1: Your inbox is not an oracle into the past. You do not need everyone to carbon copy you in on everything they ever send 'just in case'. This is absurd and sets you up for failure by accepting mail you never actually intend to read. Instead reverse the thought and insist that people only send you things you actually NEED to see.
Lesson #2: Lists and announcements are completely unnecessary. If you want to go collaborate on a topic, find an appropriate forum on which to do so. Email's characteristics are extremely poor for this use, and the 'junk' is obscuring the mail from above.
Lesson #3: Reject crap. Ask your family to only include you in on the 'really good' ones. Snopes everything and be snarky about it. Ask that people not send you things that they're too lazy/busy to look up first. Unsubscribe from EVERYTHING that you don't actually intend to read on a daily basis. See Lesson #2, but if you want to know and have time to research it, it is out there a mere Google search away. As above, if you don't actually intend to read it, see that it stops. The junk obscures the good stuff.
Lesson #4: Delete, delete, delete. Just because Google advertises gigabytes of storage, this doesn't mean you actually have that much important mail. New version of VMWare is out? That's terrific...deleted! You're not going to want to search against that again later, trust me. 37th time someone has said Mars will be as large as the Moon - DELETED, before I even got to the end of the subject line. Slashdot's been replying to you all weekend, and you no longer care to go back to old topics? Oh, so deleted...
Lesson #5: Stay on top of it. Glance at your box right away, star the keepers, and delete the junk. Now do this at least once an hour. It only takes about ten seconds, and will save you hours of cleanup later...
Lesson #6: Reply right away, wherever possible. Even a simple "I got your mail, and will get back to you later" sends positive reinforcement back, just so long as you're starring it as well so you do actually get back to it. The primary benefit here is, if you're overzealous with Lesson #4, someone will notice that you didn't respond, and will re-query if it was genuinely important.
There may be more, but the point is, this is a completely human situation that can be easily managed. This 'solution' is honestly a good way to go about making the problem worse, rather than better. You're able to tolerate more and more bad mail, and you still never intend to actually read most of it.
Think about the term 'thousands of emails per day'. There are only 480 minutes in an average eight hour work day. If you're actually, honestly, genuinely reading over two emails a minute, then you need to sub some of that mail reading out to a part-timer. You'd be sitting at 960 mails per day, which is still not even two thousand, which qualifies for the 's' at the end of that word. If so, you're not getting any work done other than reading email. An unpaid intern can read mail just as well as you can, so where's the value in that? Now, on the other hand, if you're not reading it then why on earth is it in your inbox? Are you expecting the days to get longer at some point?? You're going to go back and get caught up on them? Um, no. You're not. Not ever. Just deal with that fact now, rather than later, and email becomes a lot more pleasant.
It's called the "Inbox" for a reason. It should only be used for messages that have arrived and need your attention. Everything else should be filed accordingly. GMail makes mail organization stupidly easy. Just create labels and apply as many of them as you need to each message. Put a star or other flags on things that need follow-up. And when you're done with something, archive it. All these new GMail features are unnecessary. :(
I've been using this for about 6 months and it's very useful. Mail from people I read and reply to more often usually percolate to the top. Sometimes unimportant mail are marked as "important" but I can downgrade them. Just keep an eye on the "Everything else" pile once in a while, sometimes important mail are mislabeled.
Until Google provides an option to turn off conversations, I'll still just forward all gmail to another account so I can make sure I don't miss something. I suppose with this new option old conversations will get pulled up to the top if you tell Google that the topic or person is important, but I can't say that most important e-mails can be identified beforehand like Google hopes.
The problem looks NP-Hard to me.
Someday, in the far future, Gmail may be almost as good as Gnus.
Old saying: all operating systems are destined to reinvent unix, poorly.
New saying: all applications are destined to reinvent emacs, poorly.
"Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
I'm not so sure about the false dichotomy again here. Things aren't black and white, there are shades of grey, so mail should be sorted according to a rating, rather than a seperate folder.
Why OpalCalc is the best Windows calc
Whaddya mean, "starting from now"? Google has always collected this information since Gmail was invitation-only and invitations were hard to come by. What do you read? What do you re-read? What do you reply to? What do you save? What do you delete immediately? What do you archive into folders? This is all valuable stuff to them.
Now they are just showing you how much they know about your habits, by attempting to guess what you wanted to do before you do it based on the patterns they already know about you. And they'll be right most of the time, because they've had as long as you've had Gmail to learn your habits.
"This post contains words, known to the State of California to cause thought. Wash brain thoroughly after reading."
Somehow, you veered off-course and put a very interesting discussion about aviation into a Google Priority Inbox thread.
I think we need to pull the black box and get the cockpit voice recorder tapes. Were you playing Solitaire while flying Slashdot again? ;)
"This post contains words, known to the State of California to cause thought. Wash brain thoroughly after reading."
That's appropriate, since Emacs is famous for attempting to become an operating system.
I agree with you, but the difference is that starting from now their algorithms will be enhanced by your active cooperation (because people will start to flag mails that get in the wrong categories). So as I titled before, you will disclose EVEN MORE information than now!
I got around this problem years ago by implementing a rule that auto-deletes all new emails when they're received.
This could really be a really strong feature for most of GMail users..
Yes, yes .. I know about filters. I know about search bookmarks, I know the effect of labels on IMAP folders in iPhone. Trouble is ,90% people cannot and DO NOT NEED to learn all the complexities of setting up filters.
As to possibility that people will learn how to game the system to come up at top of priority :: it's a non issue. This system should use user input as primary logic. So it doesn't matter how much the email is doctored by sender X- if I always read sender Y's emails ahead of X's , Gmail _will_ know that Y's emails are more important to me than X's and there's nothing X can do about it.
So i guess now, any spam meant to be seen will have the priority tag set to true always...great, even when you see the advantages of something being brought out, you can also see the uselessness of it based on what we live with on a daily basis.
What I don't like is this:
"Over time, Priority Inbox gets better at predicting what’s important to you."
To me, Google has just found a way to improve it marketing accuracy. You're actually telling Google what's important to you so their adds will have a higher success rate. Let's not be naive and think Google is simply trying to help you. They're simply finding new ways to mine your personal data to ensure their bottom line is good for shareholders.
Well, if the sender is a system that has issues, and you do not reply to that system but use the phone to yell at people...
To gmail it will look like you are ignoring these emails, especially when the subject line tells you what is wrong.
Load New Commander (Y/N)?
Ah, so PopFile's generalized classification system lives again, reanimated in another body?
PopFile.
Been there, done that... and without the privacy concerns this will engender.
Google's finally added technology that's been used in Outlook, Thunderbird, even Yahoo Mail, for the better part of the last decade and a half or so?
Filters and sub-folders! Yay! Amazing new technology! XD
Yes, I read the article, yes I see it's a little different than that and it'll be interesting to see how it works in practice. Still, I've been using filters in Yahoo mail, Outlook (when I work at a company that uses Exchange/Outlook), and Thunderbird (or Eudora years ago), to do this exact thing. Email from a friend? Goes here. Email with a specific subject line for a group? Goes here. It's not complicated or mind boggling.
I know, I'm being one of those party-poopers that craps on the Googlites' fun, what can I say... though I use it as my primary mail, it's always missed several key features for me. And their Google Talk still sucks. Bugs that have been in it for years, WTH Google?
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just as, everything used to be filed in the file cabinet marked as 'Misc'. :-D
Setup a folder for each list and then filter, use different email address, whatever it takes to direct traffic to the right folder.
Sending list traffic to the inbox just clogs in the inbox and makes it difficult to follow threads on the lists.
What's with the annoying music autoplaying in Chrome and Opera? Don't they test Gmail features in Chrome?!
Sorry my bad - I didn't mean to make it sound like I wrote that! I did include the link to the orignal article I quoted from with my submission. I was actually quite surprised my story got accepted since it was in the news since this morning (in South Africa).
"People are getting more and more mail and we feel overwhelmed by it all. Here at Google we run on your email. Your inboxes are slammed with hundreds, sometimes thousands of messages a day -- mail from colleagues, from lists, about appointments and automated mail that's often not important. It's time-consuming to figure out which of your messages we need to read and what to follow up on to read later replies. Today, we're happy to introduce Priority Inbox (in beta) -- an experimental new way of taking on information overload in Gmail."
I already know whats important. I see no reason to make it easier for Google.
You want my important email google? Then I guess you just have to parse/process/store all the crap messages too!
Who sets the priority?
If it's the sender, then it might as well just be another "Junk" folder.
Ideally, a mail client should track how often someone uses the 'high importance' flag. Someone where I used to work used it for every single mail that she sent to mailing lists, and they were never important. In contrast, my editor only uses it for stuff that I actually need to read and respond to urgently, maybe 1% of emails I get from him. A mail client could easily learn that the first person always abuses the flag, while the second person uses it appropriately, and only flag emails from him.
So it seems being able to sort message by sender would be useful in this situation. I know it would help me. It's one of the features I use most in Outlook at work.
So Gmail, why won't you sort messages by sender?
Too bad they could never land a decent text editor.
I find it fascinating and a bit sad that the company whose mission is to organize the world's information has a massive internal information management problem. I know from friends on the inside that the email volume is tremendous. Meanwhile their attempt to revolutionize online collaboration (Wave) has flopped and died and the best they can put forward now is some experimental inbox filter to cope with the onslaught.
Unsubscribing is just asking for trouble. You are basically telling spammers and ad services they have a valid email address.
Better off just sending to the spam folder using the SHIFT+1 hotkey and enabling hotkeys in labs.
Also don't view HTML emails or emails with pictures in them as they are also dead giveaways, every picture is tagged with a session ID to your specific email address and every HTML email has a javascript or other plugin session ID marker in it as well.
All in all just be up to date on the latest scams that spammers and ad networks like to pull and support the spamhaus project! http://www.spamhaus.org/
I can't be bothered to setup filters, labels, whatever, since gmail is my secondary account I spend about 5mins/day on (primary is work, which blocks gmail).
So gmail doing some basic filtering for me based on my past behavior is an awesome feature I look forward to.
But what would be really useful is a snooze button for emails that would archive them for a few days (or whatever time you specify for that email) and then have it pop up in your inbox as if new after that.
Assume that your kid forgets/loses house keys every other week, in which case your neighbor sends an urgent e-mail titled "Your kid can't find his keys, again!", which happens the only e-mail he/she ever sends you. Now assume that you never reply to this e-mail but rush home, instead, to open the doors.
Is this Google feature going to downgrade this repeating e-mail, just because I never reply to it?
For you single nerd types, how about an automated "XXX system is going down for reboot". You may want to look at it in time, especially if you try to analyze this XXX system recurring issue. (I guess that most people would not use Google for this due to privacy concerns)
...begin the message in the subject.
Alexander Peter Kristopeit bought his basement from his mommy for one dollar.
Clone53421 doesn't know a damned thing about programming a computer or how to network them either. Clone53421's poor showing(s) here: http://slashdot.org/comments.pl?sid=1755714&cid=33353946 (where he was unable to disprove the 10 points in favor of hosts files over adblock alone, and as is clone53421's usual, it's complete with his name calling and use of anonymous coward replies as is his usual when he is losing badly) and here: http://tech.slashdot.org/comments.pl?sid=1764066&threshold=-1&commentsort=0&mode=thread&pid=33366676 (where clone53421 puts out information a batchfile writer might use but not what a full blown coder has to use, complete with his name calling and use of anonymous coward replies as is his usual when he is losing badly, once again) and here: http://slashdot.org/comments.pl?sid=1766164&cid=33395852 (where clone53421 was reduced to his usual name calling of others when he was found incorrect yet again on the topic of coding and how C portability across CPU architectures is not perfect and how/when/where/why) easily illustrate clone53421's NOOB STATUS IN COMPUTING, easily, and 3 times this week alone on how shoddy clone53421's so called knowledge of computing is. All 3 url's and clone53421's shabby performance in all 3 can easily evidence that much for you, as to what a wannabe who is unemployed, and merely yet another unrecognized nobody that clone53421 really is.