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US ISP Adopts Three-Strikes Policy

Andorin writes "Suddenlink, a United States ISP that serves nineteen states, has implemented a three-strikes policy. Subscribers who receive three DMCA takedown notices are disconnected without compensation for a period of six months. According to TorrentFreak, the takedown notices do not have to be substantiated in court, which effectively means that subscribers can be disconnected based on mere accusations. In justifying the policy, Suddenlink turns to an obscure provision of their Terms of Service, but also claims that they are required by the DMCA to disconnect repeat offenders."

27 of 280 comments (clear)

  1. Beat them to the punch by Briden · · Score: 5, Insightful

    If you are a customer of theirs, immediately cancel your service and tell them why you are doing it. that ought to send the right message.

    1. Re:Beat them to the punch by toppavak · · Score: 2, Insightful

      Even better, file 3 DMCA notices against their own website =)

    2. Re:Beat them to the punch by Nimey · · Score: 2, Insightful

      I'm a subscriber, and this is easier said than done. My only other choice in this locality is AT&T, who are infamous for bending over and spreading for Bush's illegal wiretapping.

      --
      Hail Eris, full of mischief...

      E pluribus sanguinem
    3. Re:Beat them to the punch by boxfetish · · Score: 2, Insightful

      How does the ISP win by having no customers?

    4. Re:Beat them to the punch by MoonBuggy · · Score: 5, Insightful

      You make an intriguing suggestion - I (and presumably many other /.ers) would very much appreciate a bit more info; how did you get the main connection, how's it shared out, did you come up against any particularly significant red tape, what's the rough cost breakdown (hardware/installation/monthly connection), and so on?

    5. Re:Beat them to the punch by cgenman · · Score: 2, Insightful

      You'd be hard pressed to find a court that would require you to keep paying for a service that the company specifically decided not to provide.

  2. Their contract terms are what they are... by John+Hasler · · Score: 4, Insightful

    ...but the reference to the DMCA is horseshit.

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    1. Re:Their contract terms are what they are... by zill · · Score: 2, Insightful

      ... DMCA is horseshit.

      I wholeheartedly concur.

  3. School Rules. by centuren · · Score: 4, Insightful

    Get a movement within their customer base and employ the classic school scenario where a rule doesn't work if it has to be applied to everyone. Start filing tens of thousands of DMCA take down notices for suspected violations. If their policy is as described, cutting service to that many people will put a direct stop to it.

  4. Re:This is actually not that bad by Anonymous Coward · · Score: 5, Insightful

    > if you're incompetent enough to get caught three times, you shouldn't be on the Internet
    Three accusations. Not three convictions.

  5. The real reason... by Bobfrankly1 · · Score: 3, Insightful

    Their network is overloaded and it easier to trim the fat (heavy downloaders=pirates after all) then to build out their network.

  6. Re:This is actually not that bad by Adrian+Lopez · · Score: 5, Insightful

    You're assuming the complaints are legitimate. Your assumption is wrong.

    --
    "In prison you just have to shut your eyes and take it. Here you have to shut your eyes and give it."
  7. New name? by ErikTheRed · · Score: 2, Insightful

    Maybe they should change their name to SuddenDisconnect?

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    Help save the critically endangered Blue Iguana
  8. Re:This is actually not that bad by Lehk228 · · Score: 5, Insightful

    you subpoena your ISP for a copy of the complaint and sue the filer for libel, tortious interference, harassment, and lobby your state's AG to investigate them criminally for filing a false instrument.

    --
    Snowden and Manning are heroes.
  9. Re:Put them out of business! by Mr.+Freeman · · Score: 5, Insightful

    Technically yes, but a "good faith" belief that someone is doing something illegal is pretty fucking vague. If previous court ruling are any indication, hearing a rumor about "someone" pirating "something" is probably all you need to justify yourself.

    --
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  10. We don't need no due process... by mschaffer · · Score: 2, Insightful

    Of course, it's not like so many ISPs don't have a ton of other obscure terms that allow them to terminate your service on a whim.

  11. Don't let the door hit you on the way out. by westlake · · Score: 5, Insightful

    If you are a customer of theirs, immediately cancel your service and tell them why you are doing it. that ought to send the right message.

    That it does.

    It tells them that they have shed another geek who clogs their pipes and will never upgrade his service.

    1. Re:Don't let the door hit you on the way out. by Anonymous Coward · · Score: 1, Insightful

      Indeed.

      This injustice is merely one gust of wind in the hurricane. Data has value, and all things that have value are controlled by the rich, not by the poor. There is no principle of justice or reason that they will not trample in order to ensure that they maintain their power over you.

      The only way to get others to treat you justly is to force them.

      And we are all far to complacent for that.

  12. Re:Put them out of business! by suomynonAyletamitlU · · Score: 5, Insightful

    Isn't that technically committing perjury?

    Of course it is. That's why everyone with half a brain who's heard of these three-strikes rules in the US and abroad wants to rip people like this a new one--because they enable perjurers to be successful at abusing the law without court review.

    Of course, if you were to send three bogus DMCA takedown notices to the ISP CEO's home--or to their home office--they would notice the fact that it's a crime and cry foul (or simply break policy and ignore them), but they are more than willing to enable criminals as long as they don't see the blowback themselves.

  13. Re:This is actually not that bad by NeutronCowboy · · Score: 3, Insightful

    Ah yes. You plan on filing those lawsuits yourself? Be forewarned - he who represents himself has a fool for a client. Not to mention that they can be time intensive. You plan on hiring someone? That'll cost you a pretty penny. And lobbying your state AG? He's too busy running his campaign for governor. Now if you can contribute a few 100k to his campaign, maybe something can be arranged...

    tl;dr: this works only if you're rich and connected. Otherwise, you're part of the unwashed masses, unfit to be paid attention.

    --
    Those who can, do. Those who can't, sue.
  14. Re:This is actually not that bad by MoonBuggy · · Score: 2, Insightful

    "Innocent until proven guilty" tends to be regarded as a sensible method in most societies. I know it's not a court of law, but establishing someone's guilt (to some level higher than a simple accusation that anyone can make with almost no evidence) before they suffer adverse consequences is still a good idea.

  15. Re:DMCA does NOT require disconnection by HeronBlademaster · · Score: 4, Insightful

    How would you comply with this without disconnecting repeat infringers, counselor?

    You wait until the person is convicted in court of infringing at least twice, of course. The RIAA's word should not be sufficient evidence for considering a customer a "repeat infringer".

  16. You've left out a couple of plausible scenarios by Adrian+Lopez · · Score: 4, Insightful

    4. The methods used by copyright holders to identify infringement are not very reliable, so you get flagged without ever having done anything wrong.
    5. Somebody who's out to get you makes a false complaint and your ISP is too lazy to investigate, so you get flagged without ever having done anything wrong.

    --
    "In prison you just have to shut your eyes and take it. Here you have to shut your eyes and give it."
  17. Re:Put them out of business! by dcavanaugh · · Score: 2, Insightful

    Isn't that technically committing perjury? Not that I've ever heard about anyone facing consequences for such things...

    It is, but that doesn't seem to be stopping the bogus DMCA complaints. If large corporations are getting away with it, why shouldn't everyone else?

  18. Re:Submit DMCA reports on management of suddenlink by codegen · · Score: 3, Insightful

    Not enough imagination. Of course they are not going to cut off themselves. Same with efforts to DMCA random customers. If you really want to cause trouble, you DMCA the mayor, members of the city council (where the board and exec live) and the local boards in charge of allocating licenses for ISPs. And after a while, you DMCA the children of the first round. Get the people who have the power angry at them.

    --
    Atlas stands on the earth and carries the celestial sphere on his shoulders.
  19. Re:Put them out of business! by gagol · · Score: 2, Insightful

    Isn't that technically committing perjury? Not that I've ever heard about anyone facing consequences for such things...

    It is, but that doesn't seem to be stopping the bogus DMCA complaints. If large corporations are getting away with it, why shouldn't everyone else?

    Because you do not send enough money to your elected leaders.

    --
    Tomorrow is another day...
  20. Re:Put them out of business! by Bob9113 · · Score: 4, Insightful

    Technically yes, but a "good faith" belief that someone is doing something illegal is pretty fucking vague. If previous court ruling are any indication, hearing a rumor about "someone" pirating "something" is probably all you need to justify yourself.

    I think you may be understating a characteristic of the United States legal system. When an oligarch harms a peasant, the peasant is found guilty. When a peasant harms another peasant, or when an oligarch harms another oligarch, the written code of law is used. In the case of one peasant accusing another peasant under the DMCA, the accusing peasant is subject to legal accountability.