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Windows Phone 7 Sales Continue To Struggle
rtfa-troll writes "Even with the pre-Christmas buying rush, Microsoft is already desperately offering a new buy one get one free offer similar to the ones they gave for the KIN. According to the article, 'Windows Phone 7 devices can't even manage two per cent of the fortnight's sales.' These aren't official Microsoft figures; they come from online shopping sites. But since Microsoft official sales figures seem subject to manipulation, this is perhaps one of the better guesses we will get at the success of Windows Phone 7 until well into next year. This also strongly backs up other reports of deeply disappointing phone sales. Even Microsoft supporters have been wondering for a while whether it's time for Ballmer to go. If the sales reports are true, then he may be pushed before he jumps."
BOGO offers are in no way a sign of desperation. WTF is wrong with the submitter, and Soulskill? Android has been doing BOGO's or outright free phones for months/years now. Is it "desperate" or "in trouble" or running with "disappointing sales"? Hey, let's all hate on Microsoft without a shred of evidence, it's slashdot!
I don't think the Windows Phone approach is bad actually - there is something to be said for a device that really streamlines the experience - but the question is how much the market wants it. I'd have to see evidence that iPhone/Android/Blackberry/webOS users are really dissatisfied with the current way of doing things (in the way that pre-smartphone users were with their regular phones).
...no official figures, no official declarations, no after-holiday-season data, no actual news.
I understand this is slashdot, but come on. Criticism sticks better if it is documented, otherwise it's just another form of shilling.
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Um, what? t-mobile has them right now (http://htc.t-mobile.com/hd7/hd7-windows-mobile-lp?WT.ac=0918HOM04) and Sprint (http://www.pcmag.com/article2/0,2817,2370604,00.asp) and Verizon in early 2011 (http://www.pcmag.com/article2/0,2817,2372743,00.asp)
Emacs is for experts. Pico is for beginners. VI is a disease.
Just like the commercials say - "The Windows 7 Phone. A phone to save us from our phones". They even show how people want to use the other phones, with the clear message that we will not want to use a Windows 7 phone nearly as much. They seem to have actually accomplished their goal, and created a phone that people will be far less obsessed with using than cooler toys like iPhones, Androids and Blackberries.
I'm an American. I love this country and the freedoms that we used to have.
I'd say the opposite. They should've released the OS later, when they figured out some kind of compelling difference that Windows Phone 7 could offer over the competition. If they can't differentiate over must-have OS features (and a different skin doesn't count) , they should've worked on something like ultra-long battery life, SDXC expandability, unlimited streaming save-to-the-handset music free with a charter contract, or even free copies of Windows Home & Student. Some "top this" feature they could flog over the competition.
At this point, if someone can't figure a way to be at least 9 months ahead of Apple, they shouldn't even bother to play.
And yes, fire Ballmer. Let's not kid ourselves, Microsoft is still making money, but basically by sheer brute force, not through any brilliant strategizing. XBOX360 should've cleaned PS3's clock, but couldn't close the deal because of quality control issues. Vista should've run rings around OSX, but fumbled because of quality control issues. Kin1, Kin 2? MS knew those were direct-to-video flicks even before wrapping up production. Windows Phone 7, despite the hype, will be a failure unless Microsoft is willing to do an XBOX redux and take years of real losses for market share and bribe or buy a crapload of hot-shot appmakers the way they did with Bungie.
There are two kinds of people: 1) those who start arrays with one and 1) those who start them with zero.
Desperate to stay competitive against iPhone and Android mobile devices, Microsoft has released a two-pound lump of actual cow faeces that they claim constitutes a phone.
Windows Mobile 7, in development for several years, strips the mobile telephone down to its fundamental essence: futility, annoyance, malfunction, inconvenience and a socially unacceptable odour. Confounding analyst expectations, the turd is in fact shined.
US mobile carriers hailed the turd as the perfect physical complement to their world-famous customer service. "This powerful product will promote our growth!" said John Harrobin of Verizon Wireless. "We're marketing them as edible."
"We think we can really work the brand equity," said Steve Ballmer, modelling the optional shoulder-length rubber gloves. "Everyone works with our stuff all day every day. They know who Microsoft is and what we do."
"How about making our customers actually swallow our bullshit physically?" said John Harrobin. "Windows Mobile 7 was my idea."
Picture: Steve Ballmer overjoyed at Windows phone sales figures.
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Or other Japanese manufacturers*.
Honda spent years (decades?) building things with small engines. Starting with 90cc motorcycles, they slowly learned the technology and marketplace. As they did so, they slowly worked their way up the product chain until they reached the position they are in now.
Perhaps Ballmer must go. But does Microsoft have the patience to tough it out for a decade or so, repairing the damage he has done and rebuilding the product teams (while enduring stinking sales figures) before they start to see results?
*There are numerous examples other than Honda. But it was the only car analogy I could think of.
Have gnu, will travel.
So far I really haven't seen any indications that the OS is doing badly. My AT&T store said that the demand for them was high, especially for the Focus, and I've seen similar responses from the T-Mo reps. I don't think you can write off the system until it's been released on the CDMA networks and has had a few updates.
My personal experience with it has been somewhat mixed. The UI is superb, lightyears beyond Android, but it has its share of weaknesses - a big one I can think of is lack of socket support in the public API. I think this will probably be added in the January update, but in the mean time, it means there are a lot of application types that just aren't available, like an IRC client. The dev tools are generally excellent, just limited in terms of exposed functionality.
I might be the exception, but when I saw a picture of a phone with this OS, my first reaction was to think it's plain ugly. I wouldn't buy one just for that. Does anyone else think it looks ugly, too?
Ars summed it up nicely, their launch numbers are not as bad as some are making it sound, certainly not horrible Windows phone 7 launch numbers explained.
They have a lot to add to this new OS to catch the competition, but they know that, they simply had to ship. Overall it is a very well laid out OS with some great ideas. In the big picture the smartphone market is still very young. Microsoft has a lot of talented people, and backed into a corner Balmer might just let them perform. It is way too early to start pointing fingers and snickering.
They shouldn't have attached the "Windows" brand to their phone. Windows is a desktop operating system. It has a popularized reputation (warranted or not) for being unwieldy, crashing, being expensive, and mostly dedicated to the accomplishment of boring or undesirable tasks like work, writing papers, using Office, etc. They should have created a new brand for the phone.
Having a "Windows Phone" from Microsoft is sort of like IBM coming out with a social networking site called "The IBM Human Interaction System" and then marketing it to young people as hip and cool. There is an emotional and/or psychological disconnect between the nature of the product and the mental conception people have of the brand.
Even though it's stupid, when I see the Android ads I think "oh cool, an ANDROID! I wonder what it can do? It looks futuristic. I kind of want one." (note: I don't have a smart phone because I think they are stupid.) However, when I hear the word "Windows Phone", it makes me feel like getting one would be like keeping a chunk of my job in pocket. No thanks.
The only functionality I use in my phone these days is the address book. Everything else I do through my iPad. If they'd add phone capabilities to the iPad (a bluetooth earpiece and adding a CDMA radio would do it) then I wouldn't even need a "phone" per se. Sure, I want to carry lots of functionality, but the tiny, tiny universe of a phone's screen just doesn't cut it anymore -- the iPad simply crushed that whole domain for me.
As I'm carrying the iPad anyway, much less cumbersome and easier to use than a laptop, I surely am not tempted by Windows Phone 7, or iPhone, or Android. Once I took the step of deciding the iPad was worth carrying, smartphones simply became annoying.
Hopefully Apple/Jobs will see the opportunity and run with it. Add a couple of cameras, phone capability, perhaps an IR emitter for controlling my home widgetry... hopefully get rid of that ridiculous expanse of bezel and design in a decent grip on the backside... wireless charging and wireless sync... now that's what I'm talking about. That's how to get my money. [waves money around cheerily]
Even if such a wonder doesn't get made, it still boils down to phone+address book is all I have to go for right now. And I have to say, it's a relief to be able to skip every Engadget and Gizmodo post that is about a phone -- cuts my reading time down to a fraction of what it used to be, while the reality of it all cuts my phone bill down at the same time (because my phone is now a cheapie LG with no "data plan"), and all the while I've got more power and usability (particularly with regard to display real estate and touch surface) at hand -- with free wifi -- than can be crammed into the tiny bit of real estate smartphone designs provide. :)
I've fallen off your lawn, and I can't get up.
I can kinda relate to this. MS is my bread and butter, but when faced recently with Android for the first time, and leaving 5 years of Windows Mobile, or WP7, I had to opt for Android. And I'm really glad I did.
It is weird, but Android feels like the Windows of the smartphone World. I can install anything I like on it, which will lead to a support nightmare in years to come, when non-tech have installed the Chinese 'super speed up my phone' app. But in allowing people to install what they like, I'm there. I don't want my mobile phone locked down tighter than a ducks ass into iTunes or Windows Marketplace, tyvm.
And those WP7 ads are fantastic - the phone you don't need to use much. What the hell? I admit to having to pull myself away from my new phone, as between using it as an ebook reader, mp3 device, gaming platform, web browser, ticket system for my public transport, etc - this thing is immense. I 'want' to use my phone a lot - as a commuter, it's a fantastic device. But then, when has MS marketing ever 'helped' MS - I swear they're paid per cock-up they achieve.
The lock-in on WP7, and massive restrictions at launch feel very unprofessional. MS knew they were playing catch-up, and had to launch something superb, that was ahead of the game. The gaming does look good on WP7, but it seems they completely abandoned their enterprise market to do it - what used to be fleets on Win Mobile devices will soon be no more - and still MS keeps saying "Yes, it's coming. You'll be able to do 'x' on it, soon". It should have been ready to cater to business on day 1, not as an after thought.
It seems MS really believed they could launch a consumer product that would float on its own merits - even with my MS tinted glasses on, I admit that's something they've never really been good at. They lack 'coolness' to do what apple can do in the consumer market - something I hate as a concept, but concede is a big issue in getting consumer electronics to sell. I originally thought I'd look at Windows Phone again next time my contract's up, but to be honest, I can't see it still being a player in 2 years time.
When people use Windows 7 sales numbers to show how successful and popular Windows 7 is, I keep reminding them that the numbers primarily reflect PC sales. Windows 7 just happens to be there. Sales of new cars automatically implies sales of new tires, not that the tires themselves are a hit with consumers. What we're seeing in Windows phone sales is an example of the dismal performance of most Microsoft products when they actually have to compete on an equal footing.
Thats unfortunately the issue. Microsoft has been going "Try something, if its not a uber success after 2 weeks, drop it, start over with something else". After getting screwed with the Zune (which was a formidable device at the time) in Canada (no music store ever made the light of day, even though they promised over and over and over), the Zune HD virtually not making it out of the states (and got forgotten after its first push), I don't see why Windows 7 Phone (which IS completely awesome btw) would be any different.
As a .NET dev who knows Silverlight, I could easily go and make stuff for Windows Phone 7. Will I? Lol, I'm not that stupid...
Also, there was still plenty of room for growth in the console market
And there's not room for growth in the smartphone market? So after 3 years, Apple, Google, and the rest have cornered the entire market, and now growth in this segment is a zero sum game?
Or perhaps in the US alone, only 20% of the phones out there are smart phones and the numbers are rising rapidly. This would suggest that there is plenty of room for growth, at least in America. I would be willing to bet the global numbers are similar.
One thing that does not bode well for Win 7 phone is the fact that MS is silent on sales figures. A Google search yields exactly one fact: they sold 40,000 units on the first day. I would assume they would crowing about their phone sales the same way they are bragging about their Kinect sales figures. Thurrott's site was talking Win Phone 7 for six months. Now, except for a link to his Win 7 Phone Guide, there is zero mention of the phone on his site.