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SAP Ordered To Pay $1.3 Billion To Oracle

bdcny7927 writes with news that a jury decided to award Oracle $1.3 billion in their lawsuit against SAP after deliberating for less than a day. "The verdict ... is the biggest ever for copyright infringement and the largest US jury award of 2010, according to Bloomberg data. The award is about equal to SAP’s forecasted net income for the fourth quarter, excluding some costs, according to the average estimate of analysts... SAP spokesman Bill Wohl said the German software maker will pursue all available options, including post-trial motions and will appeal if necessary."

151 comments

  1. Automated download? by girlintraining · · Score: 0

    I don't understand how an automated download equals copyright infringement, which from my read of TFA was the central issue. Can someone explain this to me? Because otherwise, quite a few websites are going to be sued for a lot of money for providing links to other websites... something I thought we had moved past as "infringement".

    --
    #fuckbeta #iamslashdot #dicemustdie
    1. Re:Automated download? by Anonymous Coward · · Score: 0

      You are indeed "girlintraining" else you would have known that SAP itself accepted copyright infringement.

    2. Re:Automated download? by bonch · · Score: 1

      The article says SAP made "hundreds of thousands of illegal downloads and several thousand copies of Oracle's software to avoid paying licensing fees and steal customers."

    3. Re:Automated download? by Anonymous Coward · · Score: 5, Informative

      Basically SAP was illegally distributing Oracles software. They were also copying Oracles patches and reworking them so they would work with the pirated oracle software. Think of it as somebody selling bootleg windows and also supplying bootleg patches.

      SAP admitted to having done it. It was estimated that if they had been selling legal licenses and service contracts it would have been anywhere between 560 million and 3 billion, so 1.3 billion is a middle ground figure.

      This is one fight where Oracle actually isn't being evil and was legitimately getting ripped off.

    4. Re:Automated download? by hairyfeet · · Score: 4, Informative

      Well since I can't remember seeing real troll behavior from you I'll assume you are really confused and explain: Support. Just like you can buy Windows 7 in everything from Starter to Ultimate with different features included, with Oracle you get different levels of support and downloads for different tiers. What SAP did was pretend to be Oracle customers and download ALL the features and extras for ALL the levels of support and then proceeded to undercut them on their own product. It would be like you going to Apple stores and setting up your "brand new Hackintosh RAZR1911 Edition" for sale. Needless to say that didn't go over well.

      So I really don't see how SAP can bitch. They bought a company whose entire business plan was based on theft, admitted the company was stealing, and now they have to pay the price. You can't just let companies like this off on whatever the cost of the theft was, otherwise I could steal from you and if caught just give back the original while keeping the interest. the judgment has to be nasty to deter others who would do the same thing. But no matter what you think of Oracle they have the right to sell their software anyway they choose, and the company SAP bought stole patches and support that they had no right to and for a profit.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    5. Re:Automated download? by DiegoBravo · · Score: 1

      At last, a nice summary. Now it would be interesting to know how could the SAP managers be so stupid to do or allow that.

    6. Re:Automated download? by Anonymous Coward · · Score: 0

      Padding their conscience with large bonuses probably. Its not like we have never seen executives do something illegal and think the rules won't apply to them... unless you are in the financial sector.

  2. Ha! by Anonymous Coward · · Score: 0

    Now that is funny.

    Of course, Germany should just turn around and fine Oracle or Microsoft a couple of billion to balance things out.

  3. Awesome by Anonymous Coward · · Score: 0

    I don't even know the details of this case.. for all I know SAP could totally be in the right.

    But I still love seeing them in pain.. after all the pain they've caused everyone else.

    1. Re:Awesome by mangu · · Score: 4, Insightful

      for all I know SAP could totally be in the right.

      But I still love seeing them in pain.. after all the pain they've caused everyone else.

      A legal battle between SAP and Oracle sounds like a (forgive me, Godwin) war between Nazi Germany and Stalinist Soviet Union.

      Whoever loses, they deserved it, and I hope no one wins.

    2. Re:Awesome by Anonymous Coward · · Score: 1, Funny

      Er, the Nazis lost that one. Was that your point?

    3. Re:Awesome by Anonymous Coward · · Score: 1, Insightful

      Well, no. In wars, the young and innocent die and there was no victory in the loss of so many people in Europe. But SAP have for years been leaders in selling crap at a premium and calling it gold, more even than Oracle. Which is an amazing trick. They are bastards who have crippled many firms with their software and consulting fees, and they deserve every stick and stone. No one will die but maybe people will invest less in them.

    4. Re:Awesome by Anonymous Coward · · Score: 0

      hmmm, i would say its more the case of US against Germany right now,

      adding Nazi to whatever party you choose (not that much difference really)

  4. Serves them right!!! by syousef · · Score: 5, Funny

    $1.3 billion eh? By RIAA accounting standards that sounds to me like they may have copied 7, or maybe even 8 songs! Burn!!!

    --
    These posts express my own personal views, not those of my employer
    1. Re:Serves them right!!! by turgid · · Score: 0

      Noy just any old songs, Miley Vaniley songs!

    2. Re:Serves them right!!! by Anonymous Coward · · Score: 0

      Too bad there's not a "Sad But True" moderation.... :(

    3. Re:Serves them right!!! by Anonymous Coward · · Score: 1, Insightful

      Noy just any old songs, Miley Vaniley songs!

      *deep sigh*

      Okay, seriously, man. Look over that and ask yourself: Did that add anything of value to the joke? Anything at all?

      More specifically, would this have been a better time to simply let the joke be as it is? Because now... I mean, now your username's on this and everything. Now people have a name to associate with it. And Slashdot doesn't allow you to take back your words. Would this have been a better time to just keep quiet, appreciate the joke, and move on somewhere else?

      These are serious questions, really.

    4. Re:Serves them right!!! by CODiNE · · Score: 2, Funny

      What the heck is that Miley Cyrus with dreds??

      --
      Cwm, fjord-bank glyphs vext quiz
    5. Re:Serves them right!!! by Anonymous Coward · · Score: 0

      yes it did.
      also, stop talking to yourself.
      ok i will.

    6. Re:Serves them right!!! by turgid · · Score: 1

      Hey grandad, don't you listen to the hip hooray on Radio 1?

    7. Re:Serves them right!!! by Anonymous Coward · · Score: 0

      I am the original AC. For the record, I am just bitter because Miley Vaniley is my favorite group, and I can't stand anything bad about them. I am being serious too, so please stop picking on them and move on.

    8. Re:Serves them right!!! by KillerLoop · · Score: 1

      milli vanilli

    9. Re:Serves them right!!! by sumdumass · · Score: 1

      Yea, I thought he added value to that. It's not explicit value as in it explained anything, but value in showing absolutely how outrageous the claims were to begin with.

      Only RIAA could assign that much worth to something so worthless. And of course, 7 or 8 songs if shared enough, might eventually equal a sum of damaged in lost profit close to the amount asked for, except for he added milli vanilli which made it perfectly impossible to add up enough value to be close enough to actual damages.

    10. Re:Serves them right!!! by guybrush3pwood · · Score: 1

      Anonymous Coward, I'm sick of your constant idiotic posts... Quit it now, mate, or face Hell!

      --
      Perhaps I'm trolling, perhaps I'm not.
    11. Re:Serves them right!!! by Anonymous Coward · · Score: 0

      ...so please stop picking on them...

      It is no longer "them". One suicided... I'm not sure which... so, your favorite band is now Milli (or Vanilli), but not both.

    12. Re:Serves them right!!! by Coren22 · · Score: 1

      I don't know, but I would consider that a young person's statement. Miley Cyrus is for tweens, not old people.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    13. Re:Serves them right!!! by turgid · · Score: 1

      Thank you. That's exactly the point I was trying to make.

      Whenever the RIAA, BPI et. al. accuse someone of "pirating" music, it's very often only a handful of songs performed by some talentless teeny-bop icon or similar mass-market, lowest-common-denominator manufactured trash.

      In my very humble opinion, that is. Also, I have up following the pop charts well over 20 years ago which is why I made a tongue-in-cheek attempt to cross the names of two acts.

  5. Jingoism? by Anonymous Coward · · Score: 2, Interesting

    So... an American jury finds in favor of an American company in an American court, and orders a foreign company to pay a huge sum after almost no deliberation at all.

    Am I the only one reminded of how all-white juries always used to find in favor of the white victims, in courts staffed with all whites, after almost no deliberation at all, when the defendants were black? If it had been SAP suing Oracle, would the outcome have been the same, and would it have come as quickly?

    1. Re:Jingoism? by Anonymous Coward · · Score: 1, Insightful

      If SAP doesn't like it then they can cease to doing business in America and with American companies.

    2. Re:Jingoism? by OzPeter · · Score: 5, Funny

      If SAP doesn't like it then they can cease to doing business in America and with American companies.

      Please Santa, I've been a good boy and its not like I have ever asked you for much before.

      --
      I am Slashdot. Are you Slashdot as well?
    3. Re:Jingoism? by Anonymous Coward · · Score: 0

      And then the rest of the business world would have a long second and third thought about doing the same. As our economy comes crashing down around our hubris, at least you'll have the smug satisfaction of your opinion that "you can always go elsewhere" and the "free market" is the answer to everything.

    4. Re:Jingoism? by Anonymous Coward · · Score: 0

      I'm not American and don't really care. Freedom is more important than prosperity.

    5. Re:Jingoism? by CODiNE · · Score: 2, Funny

      Dude, why you arguing with yourself like that? It's kinda creepy.

      --
      Cwm, fjord-bank glyphs vext quiz
    6. Re:Jingoism? by Anonymous Coward · · Score: 0

      You're actually comparing this to racism? Seriously?

    7. Re:Jingoism? by RightSaidFred99 · · Score: 1

      You're fucking joking, right?

      It's totally different though, I guess. SAP got a trial.

    8. Re:Jingoism? by si3n4 · · Score: 1

      Thank God no European nation ever had a court system rigged against a minority - then every decision they made today would be suspect too. Go ahead and complain if you have the facts that bear on the case but spare us the historical references...

    9. Re:Jingoism? by Anonymous Coward · · Score: 0

      Clearly in any conflict between an American and a non, the American is wrong. . You know, if you take the thin strip of land along each coast and ignore the rest, America is actually quite civilized.

    10. Re:Jingoism? by Anonymous Coward · · Score: 0, Insightful

      If black people don't like it then they can cease to live in America and with American white people.

    11. Re:Jingoism? by Anrego · · Score: 1

      they can cease to doing business in America

      Careful.. you're going to over-excite everyone..

    12. Re:Jingoism? by gilbert644 · · Score: 1

      SAP isn't a person it's a corporation, people need to stop blurring the lines between them. It also entered the American market completely voluntarily.

    13. Re:Jingoism? by makomk · · Score: 0

      IIRC, this is an actual known problem with the US court system when a US company sues a non-US company or vice-versa. There are even studies on it. Few other countries have the balls to pull this off, and none have the international superpower status necessary to make it truly effective.

      (Oh, and it's also been going on for a long time. Take a look at the history of patent-related lawsuits over world-changing inventions whose inventor was in dispute, for example.)

    14. Re:Jingoism? by ffreeloader · · Score: 4, Insightful

      This is a raft of crap written by someone who wants things their own way 100% of the time. I seem to remember the EU fining American companies several billion dollars.

      Should American's complain that all those EU fines were just EU jingoism?

      To tell the truth I don't see any jingoism going on at all, in either case, as this doesn't fit the description of jingoism. Jingoism is feverish excitement for a nation, not a company, unless you're trying to say that SAP == Germany, and that Oracle == US. I can't see how that is even close to being logical thinking, nor have I ever met anyone dumb enough to think that way. In fact, I don't know of anyone who is familiar with how Oracle and SAP do business who really likes either one of them. People may invest in either company in hopes of getting a return on their investment, but actually like either company? That's a horse of another color.

      --
      "while democracy seeks equality in liberty, socialism seeks equality in restraint and servitude." de Tocqueville
    15. Re:Jingoism? by Zhiroc · · Score: 1

      I'm not weighing in on the fairness of the damage award, but SAP basically admitted guilt at the trial, and the jury only deliberated about damages.

    16. Re:Jingoism? by Anonymous Coward · · Score: 0

      Heh. SAP isn't Germany, and Oracle isn't the US. Germany and the US behave more civilized towards each other than SAP and Oracle do.

      That would still be true even if this were 1943.

    17. Re:Jingoism? by sumdumass · · Score: 1

      Actually, no it wouldn't matter. Germany is a signatory to the WCT which obligates it to honor US copyright and copyright decisions in US courts when the jurisdiction is there.

      It's as some would say "international law".

    18. Re:Jingoism? by sumdumass · · Score: 1

      Why would it have been any different if the roles were reverses?

      Seriously, the facts in the case as I understand it was that SAP or a company purchased by SAP was downloading Oracle's software and reselling it at a serious discount to Oracle's own offering without permission to copy, distribute, or alter the software updates to work with the cracked versions. Also as I understand it, SAP admitted to this in court.

      I don't see anything being different giving a reversal of the roles in place. But hey, nice way to attack the ruling on the grounds outside of the case itself.

    19. Re:Jingoism? by Tuan121 · · Score: 1

      I'm sure it's the first time an American company has won a battle with a foreign company in an American court.... idiot.

    20. Re:Jingoism? by Anonymous Coward · · Score: 0

      Those who criticize jury verdicts without seeing the evidence and arguments presented at the trial are just showing their own biases. If you process actual evidence of jury or judge bias I'm sure the losing party's attorneys would be glad to hear about it.

    21. Re:Jingoism? by DurendalMac · · Score: 1

      Um, you do realize that this was a VERY open-and-shut case, right? SAP made a business out of selling pirated software. They admitted to it. This verdict is absolutely NO surprise, nor is the short deliberation period. Comparing this to racial cases is beyond stupid.

    22. Re:Jingoism? by afabbro · · Score: 1

      You are stone crazy. What kind of crazy-on-drugs T.A. is stuffing your head full of these buzzwords, boy? You're comparing a very cut-and-dried copyright violation case where the jury was decided damages to racist lynchings.

      If you really can draw a parallel there, you're beyond help. Please get a vasectomy and stop voting.

      --
      Advice: on VPS providers
    23. Re:Jingoism? by moronoxyd · · Score: 1

      First thing first: SAP did break the law and they deserve to suffer.

      That being said:
      When Intel and Microsoft got fined Billions in the EU, people where saying basically the same: 'If they aren't willing to stick to the European rules, they should stop doing business there.'

      Yet a very vocal crowd here and elsewhere where calling the EU descisions 'Anti-American'.
      So, can I now start talking about how Anti-German/Anti-European the Americans are?

    24. Re:Jingoism? by Anonymous Coward · · Score: 0

      Should American's complain that all those EU fines were just EU jingoism?

      You must be new here... check out the comments on past Slashdot articles on this, they're FULL of Americans doing exactly that.

    25. Re:Jingoism? by ffreeloader · · Score: 1

      I've been around /. for a few years. I read for a long time before I registered. I've never seen anyone crying jingoism before, from either side of the pond, over a company getting fined. Yeah, there were people saying the EU was "out to get" MS, but that still isn't jingoism. Look up the definition of jingoism.

      Myself, I thought MS was getting its just desserts, that someone outside their sphere of control/influence was slapping their hands a little bit and so did most people. The only ones crying foul were the MS paid trolls and completely dedicated fanboys.

      --
      "while democracy seeks equality in liberty, socialism seeks equality in restraint and servitude." de Tocqueville
    26. Re:Jingoism? by Marcika · · Score: 1

      This is a raft of crap written by someone who wants things their own way 100% of the time. I seem to remember the EU fining American companies several billion dollars.

      Should American's complain that all those EU fines were just EU jingoism?

      To tell the truth I don't see any jingoism going on at all, in either case, as this doesn't fit the description of jingoism. Jingoism is feverish excitement for a nation, not a company, unless you're trying to say that SAP == Germany, and that Oracle == US. I can't see how that is even close to being logical thinking, nor have I ever met anyone dumb enough to think that way.

      Usually this is not the case with publicly listed multinational corporations, but if any of them can be assigned a nationality, it's SAP and Oracle: In both cases, ownership is extremely heavily concentrated in their country of origin -- in Oracle's case partly due to Larry's ~25% holding and in SAP's case due to the fact that the founders (Plattner, Tschira, Hopp) each still own 10% of the company. Since they are actually resident in their respective countries and actually are spending their wealth there, it is not "dumb" at all to state the obvious conclusion that this is a wholesale transfer of wealth from the German economy to the US economy. (In a way that a fine for Intel, for instance, wouldn't be, since Intel's ownership is globally diversified.)

      Whether anybody likes Oracle/SAP or their products or any of their owners doesn't really come into it at all.

    27. Re:Jingoism? by Coren22 · · Score: 1

      Um, except that they didn't pull anything off, SAP admitted to the copyright infringement and were just finding out what the damages are (which come half way between the high and low number of possible licensing cost)

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
  6. Why was the software available to download? by Anonymous Coward · · Score: 0

    Couldn't they have put a *password* on it or something? Or was it just a big free-for-all?

    1. Re:Why was the software available to download? by Clandestine_Blaze · · Score: 2, Informative

      You can download almost all of Oracle's software right from their website for personal or educational use. You are expected to have a license though if you use it to conduct any business transactions. I believe that they also have a 'lite' edition of their database in case you wanted to also try that out. From their website:

      Software Downloads

      Developers:

      All software downloads are free, and most come with a Developer License that allows you to use full versions of the products at no charge while developing and prototyping your applications, or for strictly self-educational purposes. You can buy products with full-use licenses at any time from the online Store or from your sales representative.

      Customers:

      If you already have a commercial license you should download your software from our E-Delivery site, which is specifically designed for customer fulfillment. For patches, see My Oracle Support.

    2. Re:Why was the software available to download? by pavon · · Score: 2, Informative

      It was password protected. TomorrowNow had employees download PeopleSoft updates and patches under an Oracle support contract, and then illegally redistributed them to their customers.

    3. Re:Why was the software available to download? by KarmaMB84 · · Score: 1

      You can download the full (but probably unpatched) Enterprise Edition of Oracle 11g.

  7. I was really interested in this case... by Michael+O-P · · Score: 2, Informative

    ...LAST WEEK when it was actually news.

    --
    I'm Peggy.
    1. Re:I was really interested in this case... by achbed · · Score: 1

      Slashdot is getting so slow on news that it's going backwards. Current -6 days. Methinks ./ is now nuked from my daily check.

    2. Re:I was really interested in this case... by Lord+of+the+Fries · · Score: 1

      Yes, I too like it better when Slashdot sticks to the wild speculative stuff that just might come to pass in 6 days from now if we all stick our heels together and tap 3 times...

      --
      One man's pink plane is another man's blue plane.
  8. big boys by hesaigo999ca · · Score: 1

    The big boys are duking it out, nice to see some damage instead of the grandmother downloading a music mp3 and having to pay 50,000$. This is more of what the patent trolls were meant for, not for the end user not making money off the file sharing with another individual.

  9. One day by Voulnet · · Score: 1

    One day a lynch mob will go to Oracle's HQ and burn the place down.. deservedly so. I'm just amazed at how fast a company can become the no.1 villain in the Computer industry..

    1. Re:One day by Voulnet · · Score: 1

      Although it seems Oracle may not have been completely evil in this specific case...

    2. Re:One day by Anonymous Coward · · Score: 0

      Hey, what about Facebook and Apple? They want to be evil too!

  10. Sick by jimmerz28 · · Score: 1

    Oracle please just go away already I'm sick of seeing you in the news all the time...

  11. What can you buy for $1.3B? by Anonymous Coward · · Score: 0

    What can you buy for $1.3B, considered that SAP bought Sybase for $5.8B?

  12. Didn't this happen last week? by js3 · · Score: 1

    Huge fail

    --
    did you forget to take your meds?
  13. Show vs, facts by mseeger · · Score: 1

    Oracle was putting on a good show while SAP tried to counter with facts. Since a bored, clueless jury is a thankful audience, the showman wins...

    1. Re:Show vs, facts by publiclurker · · Score: 1

      Since SAP admitted to the piracy, I wonder what "facts" you are referring to?

    2. Re:Show vs, facts by makomk · · Score: 1

      The facts that would indicate this is an absurdly large payment to demand, I would assume. (As in, orders of magnitude larger than the total income of the SAP subsidiary doing the pirating, amongst other things.)

    3. Re:Show vs, facts by nelsonal · · Score: 1

      I'd guess a fence probably sells their goods for far less than retail, too.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    4. Re:Show vs, facts by mseeger · · Score: 1

      Exactly: They admitted to the fact they were selling software maintenance they were not entitled to. So the damage for Oracle would be the list price of those maintenance contracts. Oracle put up a show that "american" jobs would be on the line if not every download was treated like a lost enterprise license.

      I have even sympathy for the Oracle side: Having to sell maintenance against a competitor which has not the necesary rights to do so, is a real pain. I know that from my own history. But the damage awarded is only so high because Oracle blew the case out of proportions.

      CU, Martin

    5. Re:Show vs, facts by makomk · · Score: 1

      I'd guess a fence probably sells their goods for far less than retail, too.

      In theory, the money that Oracle would've received isn't going towards providing the stuff SAP pirated - it's going towards providing support services, of which access to these update files is just a tiny part. Likewise, the payments to SAP's subsidiary were also for support services, and these files were again just a small part of what they provided.

  14. SAP already acknowledged culpability by judeancodersfront · · Score: 2, Informative

    SAP in fact tried buying Oracle off but I guess their offer wasn't high enough. The trial mainly existed to determine the size of the fine.

  15. Wow you actually read the details by judeancodersfront · · Score: 1

    Congrats on being in a very elite 1%.

    SAP already admitted that they knew about the piracy.
    http://www.eweekeurope.co.uk/news/sap-goes-on-record-to-admit-software-piracy-10988

  16. Make a better summary! by meustrus · · Score: 5, Insightful

    It really bugs me that there seem to be these stories, mostly about copyright-related lawsuits, where the OP assumes that everyone on Slashdot knows what the lawsuit was about. Well, I don't know what Oracle sued SAP for, and if I did I forgot. Who can keep these acronyms and company names straight anyway? If it were just once I wouldn't be bothered to RTFA but I shouldn't have to RTFA just to understand the summary of a story that normally I wouldn't care that much about. These things seem to come up once every couple of days though.

    --
    I sometimes ask revealing, often ignorant-seeming questions. Maybe they're harder to answer than you think.
    1. Re:Make a better summary! by meustrus · · Score: 1

      And even after RTFA I still don't feel like I know what the lawsuit was about. Something about SAP automating downloads and stealing customers. The facts are buried in the article, as if we all know what the trial was about because all copyright infringement is the same. Business-to-business copyright infringement for the purpose of stealing profits is MUCH DIFFERENT on a structural and ethical level than individual infringement for the purpose of getting some bits for free.

      --
      I sometimes ask revealing, often ignorant-seeming questions. Maybe they're harder to answer than you think.
    2. Re:Make a better summary! by MobyDisk · · Score: 2, Interesting

      I used to have this problem with Slashdot, then I started to realize that I was just reading too many articles. If I forgot what it was about, I was probably getting worked-up and angry over something I shouldn't be. Since this realization, I've become much happier, concentrating on those subjects that I really do have an interest in, rather than those that Slashdot headlines make me think I am interested in but forget about last week.

    3. Re:Make a better summary! by jd2112 · · Score: 1

      SAP isn't an acronym, is what they consider thier customers. To a somewhat lesser extent, so does Oracle,

      --
      Any insufficiently advanced magic is indistinguishable from technology.
    4. Re:Make a better summary! by CodeBuster · · Score: 1

      If it were just once I wouldn't be bothered to RTFA but I shouldn't have to RTFA just to understand the summary of a story that normally I wouldn't care that much about. These things seem to come up once every couple of days though.

      How much are you paying for this service again? Probably nothing unless you are a subscriber, so It's better than a sharp stick in the eye after all.

  17. P2P pirates that ended up in court were not random by judeancodersfront · · Score: 1

    Grandmas that download a few songs. They were heavy pirates, it's just that they were prosecuted for a subset of songs. The heaviest pirates are targeted with lawsuits, it doesn't make sense to take random Grandmas to court. But I realize that the tech sites like Slashdot didn't report on that little tidbit and I will probably be voted down for mentioning it.

  18. Quote from SAP's lawyer: by Slutticus · · Score: 1

    Damages should be based on the amount of profits Oracle lost and SAP gained from the customers who left Oracle due to the infringement, Bob Mittelstaedt, SAP’s attorney, told the jury.

    Ummm...no. Damages should also be based on some sort of "punishment" factor. I would think it is important to prevent companies from simply writing off illegal activities and paying off some trivial amount of money in the even they get caught.

    1. Re:Quote from SAP's lawyer: by vux984 · · Score: 2, Insightful

      Ummm...no.

      Ummm... yes.

      Damages should also be based on some sort of "punishment" factor.

      Damages by definition really should be based on how much DAMAGE was caused.

      A punitive fine in addition to damages may be appropriate though.

      I would think it is important to prevent companies from simply writing off illegal activities and paying off some trivial amount of money in the even they get caught.

      Even if the "activities" only caused trivial damage?

    2. Re:Quote from SAP's lawyer: by Marcika · · Score: 1

      Posting to undo negative moderation... I actually agree with you.

    3. Re:Quote from SAP's lawyer: by TrancePhreak · · Score: 1

      Who determines what "trivial" is? Obviously the jurors in this trial decided the damage was non-trivial.

      --

      -]Phreak Out[-
    4. Re:Quote from SAP's lawyer: by vux984 · · Score: 1

      Juries and/or judges based on evidence of damage provided by the plaintiff.

    5. Re:Quote from SAP's lawyer: by Anonymous Coward · · Score: 0

      There is no -1 Disagree mod....Oh, you were ABUSING your mod privileges. I see now.

    6. Re:Quote from SAP's lawyer: by Anonymous Coward · · Score: 0

      Just for the record, *I* didn't post that.

    7. Re:Quote from SAP's lawyer: by vux984 · · Score: 1

      Doh. And *I* didn't mean to hit anonymously to post -that-. I was just trying to turn off the karma+ since its not really on topic.

      And it looks like you have to go into options to set that now... :(

    8. Re:Quote from SAP's lawyer: by nelsonal · · Score: 1

      I would think it is important to prevent companies from simply writing off illegal activities and paying off some trivial amount of money in the even they get caught.

      Even if the "activities" only caused trivial damage?


      If I regularly shoot bullets in random directions in my city, I can probably get away with trivial damages most of the time too. Would you think a fair penalty is simply to have me pay for the windows I shoot out?

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    9. Re:Quote from SAP's lawyer: by vux984 · · Score: 1

      If I regularly shoot bullets in random directions in my city, I can probably get away with trivial damages most of the time too. Would you think a fair penalty is simply to have me pay for the windows I shoot out?

      I think that would be a fair assessment of the damages.

      That said, I also think you should be fined heavily, or even imprisoned for the clearly reckless and dangerous behavior, but that is a separate issue from the damages.

  19. Crazy figures by yalla · · Score: 1

    I wonder how a small firm like TomorrowNow with 400 service-contracts - and a net profit of ~50 mio. USD in the time frame in question - can make a such a damage.
    A, maybe it's because Oracle bought the companies who made the software TomorrowNow was offering services for...

    head.bang->desk();

    --
    You look like a million dollars. All green and wrinkled.
    1. Re:Crazy figures by hairyfeet · · Score: 2

      You are looking at this wrong, look at it THIS way: If I made $100,000 selling hot copies of "Windows 7 all editions 32+64 bit activated" DVDs for $1 a piece, did I only cause $100,000 worth of lost sales to MSFT? I think not. They were using STOLEN software to undercut the ones that WROTE the software, no different than someone trying to sell burnt DVDs or Hackintoshes loaded with hot copies of OSX on the street corner.

      To me the telling part of this case is the former CEO hid out to keep from getting subpoenaed which tells me they probably knew about the thefts for a looong time and decided to keep shut about it. I mean, how could they not? You telling me a company the size of SAP is gonna buy a company without even doing enough due diligence to find out their MAIN source of revenue was piracy? C'mon now, that dog just don't hunt.

      --
      ACs don't waste your time replying, your posts are never seen by me.
  20. I guess this balances out by metrix007 · · Score: 1

    The ridiculous fines the EU imposed on Microsoft a decade too late.

    --
    If you ignore ACs because they are anonymous - you're an idiot.
  21. Average by SnarfQuest · · Score: 1

    Does that average out to $699 per Linux user?

    --
    Who would win this election: Andrew Weiner vs Andrew Weiner's weiner.
  22. How to piss away $1.3 billion by PolygamousRanchKid+ · · Score: 1

    One of my first managers was joking with us, and stated, "Only here, does some little guy like me have the opportunity to run a 10 million Deutsche Mark project aground!"

    How do the SAP folks responsible feel about causing $1.3 billion in damages? Has anyone's head rolled for this?

    I could only dream of being able to do this, "Oh, hi, boss . . . there's a little small matter that we need to talk about. I made a tiny boo boo, and it is going to cost the company $1.3 billion."

    Yo.

    --
    Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
  23. A warning to every company in the world. by santax · · Score: 1

    Don't do business in or with the USA until they get there justice system sorted out and into the current century. It's just too dangerous and you will always loose to a patriotic non-professional jury that has no knowledge about law and no knowledge about the subject that provoked the lawsuit in the first place. Just look elsewhere for good customers. Asia comes to mind here. That will be where the money is being earned in 15 years from now anyway.

    1. Re:A warning to every company in the world. by Pro923 · · Score: 1

      Oh please... The EU was going after and continues to attack Microsoft for every penny they can get out of them.

    2. Re:A warning to every company in the world. by santax · · Score: 1

      And rightfully so. A monopoly is a bad thing. Not comparable with so called copyright infringement.

    3. Re:A warning to every company in the world. by Lifyre · · Score: 1

      While I'm not judging the validity of your basic premise, though it does seem a tad extremist. SAP was actually in the wrong here and they've effectively admitted as much so you might be banging your drum at the wrong parade...

      --
      I'll meet you at the intersection of "Should be" and "Reality"
    4. Re:A warning to every company in the world. by santax · · Score: 1

      Yeah I used some big words, have to give you that. It's just a lot of frustration whenever I see these ridiculous (at least to me) claims. Now it's a big company tomorrow it's another single mom who downloaded 10 songs. The part that is most frustrating for someone coming from a country with a (again in my opinion) better/more fair justice-system is that the USA is forcing their system to the whole world with acta. And in the end, we all suffer so 0.0001% of the richest people in the world can become even richer. I am sure there are enough flaws in the Dutch legal system also, but at least it makes some sense when they say: damage = damage and is not punishment.

    5. Re:A warning to every company in the world. by makomk · · Score: 1

      The EU fine was but a tiny, tiny proportion of what Microsoft made by violating the law there. Which is why they continued to flout the law for as long as possible, even though complying immediately would've significantly reduced their fine.

    6. Re:A warning to every company in the world. by gmhowell · · Score: 1

      Is it only a matter of time before the Dutch legal system becomes as perverse in this area as the US? How much of the Berne Convention mandates this sort of behaviour on the signatories?

      --
      Jesus was all right but his disciples were thick and ordinary. -John Lennon
    7. Re:A warning to every company in the world. by santax · · Score: 1

      Skip this part to the summary if you wish: I think it is only a matter of time. Measured in months, maybe years but certainly not decades. Our government has always been very friendly to the USA with reasons unknown to the general public. One might suspect threats with economical disadvantages for our trade-position. I think ACTA says it all. As it is now, it is perfectly legal for us to download movies and songs for our own use. We even pay a fee on every blanc cdrom/dvd for it. Even when I personally only put my own work on those blanc media. We have more than 15 different organisations that say they collect fees for copyright. Even going as far as to send bills to churchchoirs for work that has been in the public domain for many centuries. So we do see an unwanted push for the US-system funded mostly by the music-maffia. Just as with the berne conference we didn't had anything to say in it. However our current president promised us that ACTA won't lead to 3 times is out. I guess we all know that we can keep that sort of people to their words...... In essence they want to make everybody a criminal. Summary: we are gonna get fucked.

    8. Re:A warning to every company in the world. by gmhowell · · Score: 1

      You aren't the only ones with little->no say in representation, particularly when it comes to treaties. It's not 'the US' that is running roughshod over Holland (Netherlands?), it is the multinational corporations running all of us, Americans and foreigners (hehe) alike.

      --
      Jesus was all right but his disciples were thick and ordinary. -John Lennon
    9. Re:A warning to every company in the world. by santax · · Score: 1

      You are right. That is (as far as i'm concerned) indeed the cause of losing our rights. I should put it like that in the future.

  24. What was left for the jury to decide? by westlake · · Score: 3, Informative

    So... an American jury finds in favor of an American company in an American court, and orders a foreign company to pay a huge sum after almost no deliberation at all.

    SAP abandoned - in August - any pretense of contesting Oracle's claims of copyright infringement. SAP Proposes Not to Contest Oracle's Copyright Claims

    That implies as well that SAP had accepted the jurisdiction of the U.S. federal court.

    SAN FRANCISCO (AP) -- On the losing end of a $1.3 billion jury verdict for stealing a rival's intellectual property, SAP AG is facing the difficult decision about whether to double down -- by appealing -- or folding.
    Either route is going to cost the German company dearly, and will have implications for how other technology companies approach copyrights.
    A jury in U.S. District Court for the Northern District of California on Tuesday found that SAP's behavior in plundering software and documents from archenemy Oracle Corp.'s secured websites was so egregious that it awarded Oracle nearly all of the damages it was seeking.
    If SAP appeals, it will have to endure several more years of disastrous publicity, a jackpot for Oracle.
    "I'm not sure what the grounds for an appeal are -- I'm not sure what the argument would be," said Patrick Walravens, an analyst with JMP Securities. "It's not like this was a trial that was done in a quick and dirty manner. It was three years and hundreds of millions in legal fees -- things were pretty well vetted."
    The judge in the case still has to formally affirm the jury's verdict, and could reduce the award. An order could come sometime in the next week.
    Many analysts suspect that SAP will stand down and try and figure out a way to pay one of the biggest software piracy penalties on record. Doing so would put the $10 million acquisition of the tiny, now-shuttered company called TomorrowNow that landed SAP in this mess that much farther in the rearview mirror.
    SAP at a crossroads after losing $1.3B verdict

  25. Everyone vas on vacation. by judeancodersfront · · Score: 1

    +1 if you caught the reference.

    1. Re:Everyone vas on vacation. by Anonymous Coward · · Score: 0

      i didn't get it. please to enlighten me?

  26. Re:P2P pirates that ended up in court were not ran by Colonel+Korn · · Score: 1

    Grandmas that download a few songs. They were heavy pirates, it's just that they were prosecuted for a subset of songs. The heaviest pirates are targeted with lawsuits, it doesn't make sense to take random Grandmas to court. But I realize that the tech sites like Slashdot didn't report on that little tidbit and I will probably be voted down for mentioning it.

    Plenty of grandmas were sued, and this has been widely publicized, but they chose to settle. The difference between the people who went to court and those who did not was a willingness to settle, not the sympathy of the RIAA.

    For reference, this award to Oracle is about the same as a jury would award based on the Thomas case if SAP had shared 100 gigabytes of music, which isn't much more than what the average college student shared on the network at my school.

    --
    "I zero-index my hamsters" - Willtor (147206)
  27. You know you didn't refute his point, right? by Anonymous Coward · · Score: 0

    What he said is practically "Is it, perhaps, that american courts just want to fine foreign companies" and what you answered was "EU likes to fine non-EU companies". You do realize that you in no way at all refuted his point, right? (Not that it matters. I could show you many examples about EU handing out massive fines to EU companies [those just don't show up in USA news as much]... But you could, of course, show many examples of USA courts fining USA based companies. So it's pretty silly thing to ponder in the first place.)

    I just got to add that the trial isn't what makes this different (MS and Intel could challenge their fines in courts if they felt that they had a valid stance) but the fact that this is a massive copyright case between two companies instead of a massive fine by regulatory entity.

  28. Re:P2P pirates that ended up in court were not ran by publiclurker · · Score: 1

    your lack of citations shows that you don't even believe this bull. Better find a new job, the RIAA won't pay much for such a poor level of toadying.

  29. SAP already admitted to piracy by judeancodersfront · · Score: 1

    http://www.cmswire.com/cms/enterprise-cms/sap-admits-liability-in-oracle-software-piracy-case-009028.php

    Can the obligatory /. defense for anything related to copyright infringement, unless of course it is related to the GPL.

  30. A warning to everyone who uses the word lose by judeancodersfront · · Score: 2, Informative

    Lose and loose are different words.

    Oh and SAP already admitted guilt, the jury was tasked with setting the award. Sorry if that puts a damper on your little USA bash.

    1. Re:A warning to everyone who uses the word lose by santax · · Score: 2, Insightful

      It's not about the conviction. It's about the insane amount of damages for copyright infringement. Has nothing to do with USA-bashing. It's called criticism of a backwards justice system. Sorry if that's to much to handle for you.

    2. Re:A warning to everyone who uses the word lose by afabbro · · Score: 1, Informative

      It's not about the conviction. It's about the insane amount of damages for copyright infringement. Has nothing to do with USA-bashing. It's called criticism of a backwards justice system. Sorry if that's to much to handle for you.

      SAP's annual revenue is more than $10 Billion a year. They are one of the top five publishers of software in the world. Do you think a $5,000 fine would really get their attention?

      SAP (actually, one of their subsidiaries) clearly stole a ton of Oracle's products and sold them for profit. They admitted this. This is not a 99-cent iTunes track, but rather software that sells for $40,000+ per CPU. Additionally, they stole patches and knowledgebase articles so they could sell support on the software they stole. You do realize SAP is a direct competitor to Oracle, right?

      Suing a 13-year-old for torrenting an mp3 and winning tens of thousands of dollars is, yes, insane. This is nothing like that. This is a modern corporation that has zero excuse for behaving in this manner. Their theft is so outrageous that anyone off the street would know it's illegal. Why do you think the CEO was hiding from subpoena servers? Do you think other CEOs behave that way?

      Sorry to put another damper on your little USA bash, but it's hard to fault Oracle here, or view SAP as any kind of victim.

      --
      Advice: on VPS providers
    3. Re:A warning to everyone who uses the word lose by Compaqt · · Score: 1

      Thanks for a breath of fresh air.

      It has unfortunately become a Slashdot trend to hate Oracle, even for no reason whatsoever.

      --
      I'm not a lawyer, but I play one on the Internet. Blog
  31. You mean this Grandma by judeancodersfront · · Score: 1

    for sharing 572 tracks on the P2P network, including tracks by 50 Cent and Usher. After Crain denied engaging in file-sharing and rejected the RIAA's $4,500 prelitigation settlement offer, the RIAA filed suit. http://arstechnica.com/tech-policy/news/2007/12/riaa-versus-grandma-part-ii-the-showdown-that-wasnt.ars

    Sharing 572 tracks with the world != downloading a couple songs. Her name was tied to the Kazaa account as well.

    1. Re:You mean this Grandma by Coren22 · · Score: 1

      Her last name, it very clearly states in the article that it was presumed it was someone else in the house who did it, and the grandmother would not have been held liable if it had not been settled (with no damages btw)

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
  32. One quarter of profit is not insane by judeancodersfront · · Score: 1, Troll

    These megacorps have billions in cash, a fine of 50 million might as well be a rounding error. Punitive damages against these companies should be relative to their annual profits. These types of rulings need to set a precedent, not just account for damages.

  33. SAP already acknowledged that CI led to losses by judeancodersfront · · Score: 1

    for Oracle. So you don't consider that a bad thing? Taking the work of others and profiting from it? This was a pretty egregious case, SAP has already admitted culpability and tried to settle with Oracle.

    1. Re:SAP already acknowledged that CI led to losses by santax · · Score: 1

      No, the copyright laws in the USA are pretty idiotic. Besides, with the large-scale espionage the USA has on it's name I don't think anyone should bother with that country anymore. It's bankrupt on moral, intellectual and financial level. Despite of the many good people that are born and raised there. But I guess that is bashing also huh? I know, criticism is always a commie hating the whole of the USA. No point in discussing.

    2. Re:SAP already acknowledged that CI led to losses by Anonymous Coward · · Score: 0

      No "bashing" there by you. That was well-written.

    3. Re:SAP already acknowledged that CI led to losses by Anonymous Coward · · Score: 0

      I'm American, and I approve this message. We truly have lost our way.

  34. Litigation pays better than Innovation by walterbyrd · · Score: 0, Troll

    Just ask Microsoft, Apple, The SCO Group, RIm, Paul Allan, . . .

    Why bother creating new, or better, products, when you can patent troll?

  35. In Corporate America... by Anonymous Coward · · Score: 0

    ...oracles need lawyers.

  36. Re:P2P pirates that ended up in court were not ran by judeancodersfront · · Score: 1

    No I have just read through the cases and can see that they did not target p2p pirates at random. It makes sense to go after the heaviest p2p pirates first and that is what they did.

    But I can provide links if you would like. Take the case of Tenenbaum who admitted to having 800 files in his shared Kazaa folder but was only prosecuted for 30. It's just a legal strategy to focus on a subset of files.
    http://arstechnica.com/tech-policy/news/2009/07/tenenbaum-takes-the-stand-i-used-p2p-and-lied-about-it.ars

    I don't work for the RIAA, I'm just intellectually honest. Sorry if that bothers you.

  37. SAP admitted to piracy by judeancodersfront · · Score: 3, Insightful

    http://www.cmswire.com/cms/enterprise-cms/sap-admits-liability-in-oracle-software-piracy-case-009028.php

    The Oracle hatred distortion field seems to be blocking out this pertinent fact. Is there a way to disable it for 24 hours?

  38. FAIR? by roman_mir · · Score: 1

    Oracle Corp. won a $1.3 billion jury verdict against rival SAP AG, the world’s largest maker of business application software, for copyright infringement by a now-defunct software maintenance unit.

    The jury yesterday awarded the damages after an 11-day trial in federal court in Oakland, California. Oracle sued SAP in 2007 claiming its U.S.-based unit made hundreds of thousands of illegal downloads and several thousand copies of Oracle’s software to avoid paying licensing fees and steal customers.

    I hate SAP as much as anybody else, but I also hate Oracle (if Larry Ellison was standing here now, I'd kick him in the balls so hard, no backup would ever fix the resulting problem for him in this life time)

    But saying that SAP paying 1.3 BILLION is fair?

    ‘Fair Number’

    The panel looked at “the scope, the duration and the timing” of TomorrowNow’s conduct, the foreman said. The $1.3 billion, which was less than the $1.7 billion Oracle’s expert had recommended, took into account all the elements of damages to Oracle that had occurred, he said.

    “We thought that was a fair number,” the foreman said.

    “If you take something from someone and you use it, you have to pay,” Bangay, 57, an auto body technician, said.

    - Oh, man, I hope for the sake of this guy, he never takes anything and just uses it without any payment upfront. No video, no song, no book, no other mechanic's tools.

    1. Re:FAIR? by mr_gorkajuice · · Score: 1

      Is your reasoning behind questioning this number any deeper than "1.3 billion is a lot of money"?
      Everything is relative. Oracle is an expensive product.

    2. Re:FAIR? by Compaqt · · Score: 1

      1.3 bil is small potatoes for SAP.

      >- Oh, man, I hope for the sake of this guy, he never takes anything and just uses it without any payment upfront. No video, no song, no book, no other mechanic's tools.

      Comparing some sap to SAP is more than unfair:
      -They used the copyrighted material for profit
      -SAP's a huge corporation, not a small business or a sole proprietorship
      -They themselves earn their profits under IP laws
      -They have the ability to afford competent counsel

      They did not just pick up a screwdriver to tighten a rearview mirror when a mechanic happened to be out.

      --
      I'm not a lawyer, but I play one on the Internet. Blog
  39. Google / Java by Petronius · · Score: 1

    This is a taste of what's to come for the Google / Java lawsuit. Bye bye Android.

    --
    there's no place like ~
    1. Re:Google / Java by crontabminusell · · Score: 1

      How do you figure *that*? SAP selling unlicensed software to customers for a profit versus Google losing a patent grant because they're not using software in the way the developer intended are two very different scenarios.

  40. And this redistribution causes 1.3bn damage? by Anonymous Coward · · Score: 0

    And this redistribution causes 1.3bn damage?

    Insane.

    1. Re:And this redistribution causes 1.3bn damage? by Hognoxious · · Score: 1

      Of course if it was songs, books or movies there'd be a massive outcry that Oracle didn't actually lose anything as they still have all the same cars, I mean software, as they did before.

      I thought the hive mind's view was that information wanted to be free...

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    2. Re:And this redistribution causes 1.3bn damage? by arkenian · · Score: 1

      Of course if it was songs, books or movies there'd be a massive outcry that Oracle didn't actually lose anything as they still have all the same cars, I mean software, as they did before.

      I thought the hive mind's view was that information wanted to be free...

      That's information created by ARTISTS, this was information created by ENGINEERS.

      Actually, I think more to the point is that it wasn't like SAP was taking this material and posting it in free torrents. They were selling it.

  41. Just what we need, give Oracle more money by mythz · · Score: 1

    Nice going, way to feed the troll.

  42. 1.3 billion dollars?! by Anonymous Coward · · Score: 0

    1.3 billion is such a large incomprehnsible sum of money. I just can't imagine how anything resembling this amount of money can be justified by anything remotly resembling justice.

    One thing that I don't understand is that if SAP downloaded Oracle and then *sold* it this would seem to be a criminal act? Is anyone doing jailtime?

    Anyway Oracles security track record is absolutely breathtaking. I almost spat cheerios out my nose reading that last cert advisory. Why people still use their overpriced bloatware crap is beyond me.

    1. Re:1.3 billion dollars?! by afabbro · · Score: 1

      Anyway Oracles security track record is absolutely breathtaking. I almost spat cheerios out my nose reading that last cert advisory.

      No fair mentioning something funny and then keeping it to yourself. Link?

      --
      Advice: on VPS providers
  43. What? This one should be very clear by Anonymous Coward · · Score: 0

    As for company names, Oracle and SAP are two that someone on Slashdot can be expected to know. They're like Microsoft, Apple, IBM and the like... It doesn't make much sense to explain them each time they show up (which is often). Then, summary tells us that this has something to do with a copyright lawsuit between the companies and it tells that the sum involved is 1.3B... So it is a massive sum. That info should be enough to tell you that if issues of that domain (Some of the world's biggest IP cases between some of the world's largest IT companies) interest you in any amount, you probably should RTFA here. Yeah, it doesn't have all the info about the contents of the law suit but that's what TFA is for...

  44. How about... Re:A warning to every company by Stone316 · · Score: 1

    How about foreign companies doing business in the USA not breaking the local laws? Maybe you should read up on the facts of the case. SAP admitted to copyright infringement and the case was just to determine damages.

    --
    "Thanks to the remote control I have the attention span of a gerbil."
    1. Re:How about... Re:A warning to every company by santax · · Score: 2, Insightful

      Yes, that would be a valid point, but still the damages aren't damages... This is pure profit for Oracle. And a confession in the USA isn't worth anything in the rest of the world. We all seen the figures about how many people would rather plead guilty for a crime they didn't do in order to avoid the life-destroying sentences. So a confession just doesn't hold any true value. But even when really guilty (let's assume they are guilty of simplicity) this is just pure profit. And I bet a couple of those non-knowing jury members found it a nice opportunity to fuck something un-american.

    2. Re:How about... Re:A warning to every company by afabbro · · Score: 0, Flamebait

      And a confession in the USA isn't worth anything in the rest of the world. We all seen the figures about how many people would rather plead guilty for a crime they didn't do in order to avoid the life-destroying sentences. So a confession just doesn't hold any true value.

      Kid, you should just stop now, because you're making less and less sense. Now you're comparing an enormous multinational corporation who can afford top-flight legal talent in a civil case to an indigent defendant who takes a plea bargain in a criminal case.

      And I bet a couple of those non-knowing jury members found it a nice opportunity to fuck something un-american.

      Yes. That must be it.

      --
      Advice: on VPS providers
  45. SAP will need higher fees now. by P1 · · Score: 1

    SAP will need to raise their fees.... wait, they are already too high.

  46. To be fair EU fine EU company by aepervius · · Score: 1

    And for a lot of money. You can look it up if you want. OTOH A lot of us remember the slap on the face MS got , from the US court, and if one want to call it a slap. And the other non story where nothing happened.

    --
    C. Sagan : A demon haunted world:
    http://www.amazon.com/gp/product/0345409469/
    visit randi.org
  47. The fix was in by ThatsNotPudding · · Score: 1

    Oracle could have paid each juror $10 million and still had a massive ROI.
    Larry Ellison winning anything is always bad news for humanity in toto.

  48. Motivation for TomorrowNow? Oracles lousy service. by ITgrrrl · · Score: 1

    Oracle initially took offense at TomorrowNow using manuals and patches downloaded legally on behalf of TomorrowNow clients. Oracle essentially said "You, as third-party support, cannot use the access purchased by your customer for your customer - they have to log in and download and then hand it off to the TomorrowNow engineers" Some of the customers contracting with TomorrowNow had lost their media and not patched for awhile, to catch up on patching they needed the media. Oracle charges rapacious prices to replace media, upwards of $32K! I'm betting TomorrowNow used legally downloaded media to support customers who no longer had access to support for Siebel just to be nice guys. It is possible to negotiate the price of replacement media with Oracle but it requires weeks of effort and the use of nasty language towards their 'customer service' reps. I still have psychological scarring from my go round and I 'won' a reduced cost.

    --
    'The longing to be primitive is a disease of culture' George Santayana