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Talking To Computers?

merlock18 writes "Is it un-natural to talk to a computer? After discussing the outcome of the Jeopardy game with some colleagues, they seem to think it is mildly 'scary' to talk to a computer and have it competently talk back. Is this what everyone thinks? I was thinking to myself how much I would like to be able to even tell my computer to open programs by telling it vocally. A simple idea that I am fairly surprised is not common. Am I a minority in this one? Do people just not like the idea of talking (without cursing) to a computer, let alone have it act or reply? Would anyone else be interested in building their own mini-Watson, or is this just scary?"

44 of 395 comments (clear)

  1. Privacy by JPLemme · · Score: 4, Funny

    I can't speak for anybody else, but a lot of the time I don't *want* people to overhear what I'm asking my computer to do...

    1. Re:Privacy by methano · · Score: 2

      It was my understanding that Watson didn't actually get the answers from reading or from listening to Alex, but was, instead, fed the answers via text file. So, although this is a great conversation to have, it shouldn't have started from Watson on Jeopardy.

  2. Instructions? by CohibaVancouver · · Score: 4, Funny

    Open the pod bay doors, Hal.

    1. Re:Instructions? by dwarfsoft · · Score: 2

      I'm sorry, Dave. I'm afraid I can't do that.

      --
      Cheers, Chris
    2. Re:Instructions? by Hognoxious · · Score: 4, Funny

      sudo open the pod bay doors, Hal.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    3. Re:Instructions? by Selfbain · · Score: 2

      Dave is not in the sudoers file. This incident will be reported.

      --
      Well, it has never been successfully tested.
    4. Re:Instructions? by Plunky · · Score: 2

      Yes, but to whom??

  3. background chatter by blymn · · Score: 2

    Not only privacy but the standard office would sound like a bar of a busy Friday night. Can you imagine loud howard dictating a document just over the cubicle wall?

  4. We'll know that we're in charge by aoeu · · Score: 2

    when swearing at them improves their performance.

    --
    All your database are belong to U.S.
  5. Time heals all trends by Waccoon · · Score: 4, Insightful

    Just give it 30 years. Once it becomes publicly available, it only takes one generation for society to get used to new tech.

    Personally, I find it impressive but annoying. I'm already driven nuts by people talking on cell phones all day, and I don't want to hear and endless stream of command instructions, either.

    1. Re:Time heals all trends by Skidborg · · Score: 5, Interesting

      Or the results of a recently fired employee raging through the office roaring "SELECT ALL! DELETE!"

      --
      Supporter of the +1 Over Dramatic mod option. In memory of apk.
    2. Re:Time heals all trends by Kjella · · Score: 2

      Personally, I find it impressive but annoying. I'm already driven nuts by people talking on cell phones all day, and I don't want to hear and endless stream of command instructions, either

      I doubt you will, voice communication is much slower, error prone and most people would rather type all day than talk all day.

      I think the advantage is more if you can replace the whole system with a voice command like a train ticket "one adult from [station] to [station], please" and it'll pop up the (hopefully) right thing, if not you can try again or dig through the selection like today. Hell, I'd be pretty happy for an elevator that'd understand what floor I wanted to go to. I guess some of this exists but at least not cheap and working well enough for me to run into it.

      --
      Live today, because you never know what tomorrow brings
    3. Re:Time heals all trends by Imrik · · Score: 2

      Or someone making a Youtube video and trolling with it.

    4. Re:Time heals all trends by eagle8635 · · Score: 2

      I think you've hit on the core problem. Speech would be a very poor input method for our current computer usage models. However, speech could be useful in communicating our desires to a computer, which then carries them out in a much more autonomous fashion than today.

    5. Re:Time heals all trends by zwei2stein · · Score: 2

      Best "use case" for voice commands is not constant talking to computer and replacement for keyboard/mouse.

      Instead, think of possiblities where it makes actual sense, where people want to interact with computer, but walking to it and pressing buttons is not really good way, examples:

      "Next Slide", "Previous Slide" (yay for powerpoint meetings).

      "Next Song", "Next Radio Station" (I am at kitchen, cooking, dont want to listen to particular song, dont want to dirty the mouse).

      "Check Connection" (I am fiddling with cables below table/wifi antena direction and want computer to give me feedback).

      --
      -- Technology for the sake of technology is as pathetic as eschewing technology because it's technology.
    6. Re:Time heals all trends by Chrononium · · Score: 2

      Although Watson did not actually hear the announcer (he apparently did on the contestants, however), I think that voice control is only useful when it would be more efficient. Simply barking a bunch of low level commands into a computer (or programming with it!) would not be efficient, since you can probably type/mouse faster. Asking the computer a much higher level question, however, could be a massive time saver, such as: "Watson, what is the current status of Libya?" or "Watson, is there a drug which could potentially address these symptoms?" or "Watson, let's play thermonuclear war."

      The ability to effectively respond to real questions or commands that you might give to a freshman researcher would make a voice interface amazingly efficient.

    7. Re:Time heals all trends by Kosi · · Score: 2

      First thought: I would have a special "you are fired" routine integrated into the system, that instantly revokes all access of the fired person. Except when that's me.

      To get a little more real here: When computers really learn to talk, you could use one to talk i. e. in your bosses voice to another computer, so authentication via voice only wouldn't make any sense. Also because of the privacy/annoyance matter, I think it much more likely that when we will control computers to a greater part via voice, it will be some kind of sub-vocalization to a device like in the story right under this one. And when the computers were advanced like, HAL, you would not spit out CLI commands like SELECT.

      I'd have nothing against a computer being able to parse my spoken language and answer in the same way. But, I'd prefer to have other input methods at hand (some kind of root terminal in case something goes wrong, and stuff like in Minority Report as a replacement for the display/mouse/keyboard to be used normally). At least until we have real AI like those in Iain Banks' or Neal Asher's novels.

      One afterthought: when computers reach the cognitive levels needed to be able to talk to humans, how far is this from a real AI?

    8. Re:Time heals all trends by TheRaven64 · · Score: 2

      "Next Slide", "Previous Slide" (yay for powerpoint meetings).

      I've given presentations like that, in a room where the computer had to be at the back, so someone else had to press the next slide button, and it's horrible. You quite often want to jump between slides in the middle of a sentence, so having to interrupt your communication with the audience to communicate with the computer is horrible. A big buzzword in HCI at the moment is 'multimodal interaction', and replacing keyboard with voice is just a sideways step in single-modal interaction - augmenting it with voice is more interesting.

      I completely agree with your other examples. Anything where my hands are busy - cooking being an obvious example - is a great use case for voice command. I'd love to be able to schedule timers with voice commands while I'm putting something in the oven, for example, or get the computer to read out the next bit in a recipe: 'Computer, how much flour did I need?'

      --
      I am TheRaven on Soylent News
    9. Re:Time heals all trends by carcomp · · Score: 2

      I've dabbled a bit in my time with what I considered "artificial intelligence". I installed a computer in my car back in 2004 and built a program called MediaEngine to tie it all together. One of the things I always wanted to do on long trips was talk to my computer as if a person was in the car. I would have on a bluetooth earpiece and the voice would come through the stereo speakers. I never had much trouble with the getting the voice recognition to be accurate, but I always was amazed at the lack of things I had to say. I used a program called Ultra Hal, and even tried writing my own in VB6, but I realized the problem isn't that the computer doesn't know how to respond, its just that it has no life experience. Imagine walking up to someone you know. You have things to tell them, and they may or may not have things to tell you, and you both will 'bounce' off each other. Now imagine walking up to someone who has absolutely nothing to say. You say your bit, they say thats nice, have you always done this, etc. Its like an interview. At some point you run out of stuff to say because the other person isn't bouncing anything back. As soon as *this* problem is solved, we will have 'scary' computer conversations. My computer never started speaking to me first...

  6. Uncanny Valley? by DeviantxOne · · Score: 4, Interesting

    I wonder if there has been any research on the uncanny valley for speech...

  7. Voice recognition has been around since years! by ThePromenader · · Score: 2

    Every mac OS since 10.0 has had speech recognition - I had some fun with it when it came out, but lost interest after a while. My disenchantment may have had something to do with having to vocalise (for all to hear) every command I made - and can you imagine the yammer of a roomful of computer operators? I'm looking forward to thought-recognition software.

    --

    No, no sig. Really.

    ThePromenader
    1. Re:Voice recognition has been around since years! by Graff · · Score: 2

      Every mac OS since 10.0 has had speech recognition

      They had it far before that too, back in the MacOS 8 days I believe. It actually worked pretty well, although it was a bit iffy with certain types of background noise.

      These days it's a lot more tolerant of background noise, especially if you combine it with a decent noise-canceling microphone.

    2. Re:Voice recognition has been around since years! by PhunkySchtuff · · Score: 3, Funny

      I was using voice commands in 7.5.5 (maybe 8?). The Conversation went something like this:

      "Open Macintosh Aich Dee"
      Finder window opens...
      "Open Documents Folder" ...
      "Open Applications Folder" ...
      "Open Photoshop"

      and at this point there was a loud voice from the other side of the cube wall "Open the fucking thing yourself!"

      It's this exact reason that voice control of office computers isn't quite ready for prime time, even more than 10 years down the track...

  8. Re:Computer conversations? by ThePromenader · · Score: 2

    ...especially when they start answering "that tickles!"

    --

    No, no sig. Really.

    ThePromenader
  9. pets vs computers by doogless · · Score: 2

    People talk to their pets all the time, and although most pets have just as much of a chance of understanding what's being said as most computers, that doesn't strike people as odd.

  10. Efficiency by radicalpi · · Score: 2

    It seems to me that voice recognition is not the most efficient way to interact with a computer, especially when the user interface is well designed. For complicated tasks, and for interacting with computers where you may not have a normal desk or terminal, perhaps. As far as voice-to-text, if the recognition is accurate, it can possibly increase productivity depending on the person and their typing skills. On another not, however, this is a way for paralyzed individuals to interact with computers without the use of traditional means. However, using voice interaction in tandem with other means could be a more efficient route. Having a computer run commands in the background via voice commands while you interact with it in more traditional ways in the foreground.

  11. Teamspeak by Charliemopps · · Score: 3, Insightful

    Speech recognition sucks and always will. I can hotkey my way to any program faster than I can say the name of it. Simply double clicking and icon is super easy. Why do I want to have to say "Computer! Open! Porn!!!" when I have a shortcut to all my porn on my desktop? it doesn't even make sense. And entering urls? It would take 10min just to get the url at the top of this article in.

    On a related note: I fucking hate teamspeak. If I wanted to talk to you retarded assholes I'd call one of those party lines. Fuck that, I want to play a video game. I don't want to talk to people. For whatever rudimentary communication I need I can type.

  12. Re:Watson wasn't exactly conversing with humans by GigaHurtsMyRobot · · Score: 2

    Oh no... Someone is WRONG on the internet! Watson received the answers via text file, he did not hear Trebek or visually see the answers.

  13. Someday by jmorris42 · · Score: 4, Interesting

    Someday speech will be an important input method. But not any time soon.

    If you have to wear a microphone it isn't ready yet.

    If you have to use a PTT switch it isn't ready yet.

    If you have to repeat or cancel more than 1% of the things you say it isn't ready yet.

    If you have to spend as much time proofreading dictation it has taken down and correcting the mistakes, it isn't ready yet.

    If you have to speak in an unnatural way it isn't ready yet.

    If it won't work in almost any environment it isn't ready yet.

    --
    Democrat delenda est
  14. Re:Watson wasn't exactly conversing with humans by thePowerOfGrayskull · · Score: 4, Informative
    Actually.. you're quite incorrect.

    Watson’s avatar, which viewers will see behind a standard Jeopardy! podium, is designer Joshua Davis’ artistic representation of the machine. It does not provide eyes or ears for Watson. Instead, Watson depends on text messaging, sent over TCP/IP, in order to receive the clue. At exactly the moment that the clue is revealed on the game board, a text is sent electronically to Watson’s POWER7 chips. So, Watson receives the clue text at the same time it hits Brad Rutter’s and Ken Jennings’ retinas.

    Source: http://ibmresearchnews.blogspot.com/2010/12/how-watson-sees-hears-and-speaks-to.html

  15. Re:Annoying as hell by thePowerOfGrayskull · · Score: 4, Interesting
    Agreed; I can't stand the speech recognition on phone systems. For one thing, it universally sucks unless you're only using single words. (I recall calling .. Verizon was it? it: "So you're having a problem. Please tell me what kind of problem you're having." me: "Internet is not working". it: "Okay. Did you say 'Phone line repairs?' ")

    For another, it negates the only advantage (from a consumer perspective) of touchtone menu systems - the ability to quickly navigate when you know your choice ahead of time; or even when you hear it spoken without having to wait for the full menu of options. It seems that most systems allow touchtone interrupt, but don't allow voice interrupt, so if I press "5" for technical support it's fine - but I can't say "technical support" without being forced to listen to all the options.

  16. Unix Commands ... by Archangel+Michael · · Score: 5, Funny

    gawk; grep; unzip; touch; strip; init,
      uncompress, gasp; finger; find,
      route, whereis, which, mount; fsck; nice,
      more; yes; gasp; umount; head, halt,
      renice, restore, touch, whereis, which,
      route, mount,
      more, yes, gasp, umount, expand, ping,
      make clean; sleep

    --
    Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    1. Re:Unix Commands ... by fishexe · · Score: 2

      gawk; grep; unzip; touch; strip; init, uncompress, gasp; finger; find, route, whereis, which, mount; fsck; nice, more; yes; gasp; umount; head, halt, renice, restore, touch, whereis, which, route, mount, more, yes, gasp, umount, expand, ping, make clean; sleep

      make clean before sleep? Too much work...

      --
      "I don't care about the Constitution!" --Bill O'Reilly, November 17, 2009
  17. Issues by dcollins · · Score: 3, Insightful

    (a) Accuracy, (b) Efficiency, (c) Privacy, (d) Noise pollution.

    --
    We know where leadership by an anti-intellectual "strongman" who scapegoats minorities and likes boisterous rallies goes
  18. Honesty by NoSig · · Score: 2

    It's creepy if the computer is trying to pass itself off as a person, because fakeness in social interactions is creepy whether it's a Wallmart greeter or a computer program being fake. If the computer is plainly just presenting itself as a voice interface it won't feel creepy for very long if at all.

  19. Computer...computer? by beadfulthings · · Score: 4, Insightful

    I, of course, am now officially older than dirt. A couple of years ago, when I finally got my iPhone, I got the Google search app of course. I used it, it worked, I liked it. When I put the damned phone down, I thought, "If somebody had handed me this when I was fourteen I would have thought it was a phony Hollywood prop." That was when I decided that computers should only be addressed by means of picking up the mouse, pressing one of its buttons, and speaking clearly and distinctly into it in a fake Scottish accent.

    --
    "Here's what's happening. You're starting to drive like your Dad..." - Red Green
  20. TNG Commands ... by bronney · · Score: 2, Insightful

    tea, earl grey, hot :D

    1. Re:TNG Commands ... by clickety6 · · Score: 2

      Only in an American show would you have to specify HOT Earl Grey tea. After all, you wouldn't ask for "popsicle, lemon, cold"

      --
      ----------------------------------- My Other Sig Is Hilarious -----------------------------------
    2. Re:TNG Commands ... by Terrasque · · Score: 4, Funny

      Ah, so you didn't see that episode..

      By mistake he just said "Earl Gray, hot" - and spent the rest of the show running from a rather flustered older gentleman.

      --
      It's The Golden Rule: "He who has the gold makes the rules."
    3. Re:TNG Commands ... by TheRaven64 · · Score: 2

      There was one episode with a romulan defector, and then the replicators did ask for an exact temperature (and couldn't do simple unit conversion). Presumably this means that Picard has configured his replicator preferences to specify what hot means, and maybe he also has an 'iced' setting. Why he didn't make 'hot' the default is anyone's guess. Given how rarely he orders anything else, you'd have thought he'd just make the replicator in his ready room produce a cup of tea every time he approached it - it's not like it takes very long to disintegrate the tea and replace it with something else if he didn't want tea...

      --
      I am TheRaven on Soylent News
    4. Re:TNG Commands ... by laughing_badger · · Score: 2

      They locked 'popsicle' out of the computer after Riker snuck up behind someone and yelled "Rectally!", just after someone got as far as "lemon".

      --
      Help children born unable to swallow - www.tofs.org.uk
  21. Re:Yell "Format C ... Yes, Yes, Yes" at work... by RightwingNutjob · · Score: 2

    The beauty of the almighty command line, declarative programming language, and any interface with a well-defined command set is that you get exactly what you asked for, at the expense of modifying your thinking to be more exact than natural language. This is a feature. And it's one that I don't think would translate well to the spoken word. I can say

    for file in `ls -1 *.txt`; do echo something about $file; done;

    on a keyboard, but I can't even begin to thing how I could get my mouth to say that out loud, unambiguously and consistently every time.

  22. passwords by roman_mir · · Score: 3, Funny

    Sitting at a Starbucks:

    -Computer, open my bank account.
    -Which one?
    -Bank of America
    -That's a stupid bank account to have, they are broke
    -Not as long as Bernanke keeps bailing them out.
    -Fine. But your dollars are crap.
    -Whatever. Open it.
    -It wants your password.o!
    -12345
    -So the combination is... one, two, three, four, five? That's the stupidest combination I've ever heard in my life! The kind of thing an idiot would have on his luggage!
    -Remind me to change the combination on my luggage. And what's the balance on the account?.
    -15 bucks
    -Yaho! I am gonna buy me a mouse and I'll make you shut up!

    ---

    A day later:

    -Computer, open my bank account
    -Same stupid account as yesterday?
    -Shut up and open it, and what's the balance?
    -Negative 1000
    -????!!!!

    1. Re:passwords by icebraining · · Score: 3, Interesting

      Reminds me of Phillip Dick's Ubik:

      The door refused to open. It said, "Five cents, please."
      He searched his pockets. No more coins; nothing. "I'll pay you tomorrow," he told the door. Again hetried the knob. Again it remained locked tight. "What I pay you," he informed it, "is in the nature of a gratuity; I don't have to pay you."
      "I think otherwise," the door said. "Look in the purchase contract you signed when you bought this conapt.
      "In his desk drawer he found the contract; since signing it he had found it necessary to refer to the document many times. Sure enough; payment to his door for opening and shutting constituted a mandatory fee. Not a tip.
      "You discover I'm right," the door said. It sounded smug.
      From the drawer beside the sink Joe Chip got a stainless steel knife; with it he began systematically to unscrew the bolt assembly of his apt's money-gulping door.
      "I'll sue you," the door said as the first screw fell out.
      Joe Chip said, "I've never been sued by a door. But I guess I can live through it."