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Is the Business Card Dead?

theodp writes "Attending SXSW, HBR's Susy Jackson was dismayed to find her beloved business cards no longer carried the cachet they did back in the day. Writes Jackson: 'I had a lovely conversation with two young entrepreneurs from New York and when it was time to part ways, I used that old line: 'Here, let me give you my card.' They both paused, looking unsure about whether or not I was serious. Then I saw the understanding wash over them. I was speaking a forgotten language. A business card. How precious.' And while Jackson appreciates the convenience of exchanging e-business cards, Twitter handles, and phone numbers (texting), she's still a softie for a good business card: 'Some cards are plain; others speak to their holders' personalities through odd trim sizes, quirky color schemes, or clever word play. Each will tell me something more about the person who gave it to me than I could have known from their contact info alone.' So, how telling are The Business Cards of Tech Giants?"

55 of 370 comments (clear)

  1. No by Kjella · · Score: 3, Informative

    They may not carry much importance, but yes they still get passed around in meetings.

    --
    Live today, because you never know what tomorrow brings
    1. Re:No by bluelip · · Score: 4, Interesting
      --

      Yep, I never spell check.
      More incorrect spellings can be found he
    2. Re:No by isopropanol · · Score: 4, Insightful

      How else are you to swap twitter ID's, email addresses, etc?

    3. Re:No by blair1q · · Score: 2

      I haven't given anyone a business card since 1992. I have a box of them, printed by my employer at the time. I use them to floss my teeth, clean scunge out of my watch-band, and write down network config parameters that I need to sneakernet elsewhere (though I never have to do that any more either).

      Everything I need to know about someone I can get from the network, and the network is always with me.

    4. Re:No by Anonymous Coward · · Score: 2, Interesting

      By sending electronic business cards. I haven't used paper business cards since the late 90s, when I could just beam my e-card via my Palm PDA (back then almost every single techie owned a Palm or compatible PDA). These days I can do the same by sending my e-card with my phone via SMS, email or even by displaying a QR code on my phone's screen and letting whoever wants my contact info to snap a shot of it with their own phone.

    5. Re:No by BoberFett · · Score: 4, Insightful

      You need to know the person's name to look them up presumably? How do you remember their name a week after you get home from a tiring conference? Write it down perhaps? What if they could give you a pre-printed card with the name already on it...

      It's so crazy, it just might work.

    6. Re:No by Iron+Condor · · Score: 3, Interesting

      Actually, that exactly what I have on my business card: my name. That's it. Not even my company. Makes people do a double take - and guess who they remember from that meeting: All those forgettable task-managers and project-element-managers and systems engineers - or that guy who just put his name on the card?

      --
      We're all born with nothing.
      If you die in debt, you're ahead.
    7. Re:No by RooftopActivity · · Score: 4, Funny

      Condor? Is that you? I've been trying to get in touch with your for months!

    8. Re:No by rolfwind · · Score: 2

      Bump it?

      http://bu.mp/

      I hate Business cards, always lose the damn little things.

    9. Re:No by h4rm0ny · · Score: 2

      And encryption key fingerprints. That's what's on mine!

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    10. Re:No by pak9rabid · · Score: 2

      Everything I need to know about someone I can get from the network, and the network is always with me.

      What is this, a Verizon commercial?

    11. Re:No by uniquegeek · · Score: 2

      And then you google him.

      My last name is pretty unique, and I'm female, too, so I could get away with a name-only business card in my area of expertise. A "John Johnson", probably not.

      If you let the graphic artist do their job, they could come up with something pretty rocking. If you're a consultant this would work rather well - your name is your brand. A good graphic artist will convey many things about you with minimal bling. The point is, you want something that would make you stand out from everyone else.

      I have five different personal business cards.

      card one - name, program name at college (Hons), vp of local unix group; back has phone number and email. There is a simple but unique design element that connects the front and back, and looks like circuitry. It's actually designed in a way that techies will "get it" and get a laugh out of it. I give this card to techies.

      card two - like above, but doesn't list vp of local unix group. Instead, it lists a description/keywords of the technologies I work with (and what I learned in school). This card's for HR types that don't know what the hell networking is, but are adept at knowing (or being impressed with) buzzwords. Also good for non-tech friends who are trying to figure out what I do.

      card three - simple card with my contact info. When I am talking to a friend or acquaintance, I'll write down things we talk about they are trying to remember (what was that web site you told me about again? what Chinese restaurant did you say you found the most authentic?)

      card four - my crafting business. I've done costuming, wedding and bridesmaid dresses, unique repairs and other highly-detailed work for people on occasion. I don't actively pursue this as a business, but word does travel, and people do often ask me about things I have made or am wearing. Today someone was impressed by my mittens, and told me her husband it begging for the ugly reindeer sweater from Bridget Jones' Diary. I'm supposed to come up with an estimate this weekend. Go figure.

      card five - My CFSA instructor card. I was considering getting back into this last year, so I had just 10 of these made when I did my other cards.

      I carry about ten each of the first two, and a few of the next two. If I'm going to a particular event, I'll "stack my cards" a certain way. Chances are when I go to a Microsoft seminar, not too many people there will give a damn that I can knit Tux a mini-scarf.

      Why overload a card and make it ugly by trying to put everything about you on it? Give people what's important to them.

    12. Re:No by Zappy · · Score: 3, Interesting

      Thats why I have a QR code on the back of mine

    13. Re:No by TheTurtlesMoves · · Score: 3, Funny

      I hate smart phones.

      --
      The Grey Goo disaster happened 3 billion years ago. This rock is covered in self replicating machines!
  2. your business card is crap. by pgag45 · · Score: 5, Funny
    1. Re:your business card is crap. by MaXintosh · · Score: 3, Insightful

      That is, without a doubt, the worst business card I've ever seen. Maybe he does well for himself, but if someone handed me that - be it a vendor or whoever - I would toss it. I'm not carrying around your billboard. And that card makes him look like a giant, pompous jerk with an ego the size of Jupiter.

    2. Re:your business card is crap. by Megahard · · Score: 5, Funny

      That card's as big as a cd. He should just pass out DVDs, containing an hour of him explaining why he's so great.

      --
      I eat only the real part of complex carbohydrates.
    3. Re:your business card is crap. by JPLemme · · Score: 3, Funny

      And that card makes him look like a giant, pompous jerk with an ego the size of Jupiter.

      A business card is designed to give people basic information about a person. This card works.

    4. Re:your business card is crap. by MoonBuggy · · Score: 3, Interesting

      I once ended up with the fun job of dismantling a customer's laptop to extract one of those from the slot-load drive. Admittedly the idea was good, but I think they were doomed to be a flash in the pan technology - they only had reason to exist for the short period in which CD-Rs were cheap enough to hand out for nothing, but bandwidth was still too limited for people to download the content for themselves.

  3. Please. by DWMorse · · Score: 3, Interesting

    No way. I even had my own personal 'business' card made ($9 for 500 is good, right?) and they get me free lunches from places like Perkins and Dennys all the time.

    That $9 has saved me at least $50 so far, and I get to carry card that says "Back off, man. I'm a scientist."

    --
    There's a spot in User Info for World of Warcraft account names? Really?
    1. Re:Please. by Belial6 · · Score: 3, Funny

      Most of us don't have the medical problems you do. Have you checked to see if you can get better parking for it?

    2. Re:Please. by MaskedSlacker · · Score: 2

      I was really hoping for a reply about how I was installing Linux incorrectly if I was getting severe, crippling indigestion. You've disappointed me dearly.

  4. How do you exchange stuff in the first place? by adonoman · · Score: 4, Insightful

    Business cards give you a quick and easy way to exchange all those bits of contact info. It's either that or we both sit and stare at our phones for a while typing in names and numbers etc.. making sure spelling is correct, etc.. With a business card, I hand it over and the actual details can be handled later. Obviously, if there was some standard way to hit a single button on phones and tap them together to exchange information, that would be easier - but at this point even everything like that just takes too much fiddling.

    1. Re:How do you exchange stuff in the first place? by SalsaDoom · · Score: 2, Insightful

      More than this, you can now easily put a 2D barcode on your business card so it can be scanned into a phone quickly and easily. I'm a entrepreneur and I wouldn't be without my business cards. Nerds might think they are outdated, but nerds aren't the usual people that you do business with. A lot of this sounds like the sort of tech-snobbery that losses sales to more pleasant people. They are also perfect for writing short notes on too.

      No, business cards are very important. There are also legal reasons for keeping a business card on you as well.

      --
      "Computers will never truly be free until the last windows user is strangled with the entrails of the last mac user."
    2. Re:How do you exchange stuff in the first place? by adonoman · · Score: 4, Insightful

      Again with the fiddling - I have to make sure that the other person has a phone that can run the app, and has the app installed. Then I have to let them know I intend to use the app to transfer my contact info, and we both have to run the app. Various PDAs have had similar functionality for a while, but again with very limited use. Bluetooth is at least standardized, but takes forever to connect and transfer data. I can have my business card in your hand in less time than it takes to wake up your phone, and it requires nearly 0 effort on your part to receive it - just pocket it for now, and decide later what to do with it. It doesn't even require interrupting the flow of conversation.

    3. Re:How do you exchange stuff in the first place? by GuldKalle · · Score: 2

      Or you could keep a 2D barcode on your phone, as a picture. Just open the pic and let them scan it.

      --
      What?
    4. Re:How do you exchange stuff in the first place? by wickerprints · · Score: 2

      Fully agreed. I don't have Bump, even though I have an iPhone. It's a critical mass issue--I'm not going to install something that only a fraction of a fraction of other individuals use. The only convenient thing about it is that I don't have to manually enter the information at some point, which is what I would need to do with a physical card.

      The beauty of a physical card is that it *always* works. As long as you keep it up-to-date, it will never fail on you. It's also an expression of the personality of the individual or the company he/she represents. By deferring the work of transcribing that information onto a communication device, you facilitate the transfer of that information at the moment of interaction, which is far more important.

    5. Re:How do you exchange stuff in the first place? by adonoman · · Score: 2

      And depending on the situation, I'd hand you your phone back, along with my card and ask you to email me later. If I'm in a group of people talking and was just introduced to you, I'm not going pull myself out of the conversation to fiddle with an unfamiliar cell phone.

    6. Re:How do you exchange stuff in the first place? by MalcolmT · · Score: 2

      The tech's still a bit flaky on the reading side if you have more than just a couple of pieces of information, however. JWZ did some investigating into this late last year and came away disappointed. I'm sure it will slowly improve over time, but it's nowhere near Just Works yet: See his results for more details.

    7. Re:How do you exchange stuff in the first place? by adavies42 · · Score: 2

      I miss Palm Pilots--they got this exactly right. Take out your Palms, point them at each other, and in turn, hold down the "Address Book" button for about a second. The entry marked as your personal card is sent over IR, the other person hits "accept", you're done. Nothing on an iPhone even comes close.

      --
      Media that can be recorded and distributed can be recorded and distributed.
      -kfg
  5. This is just silly by vux984 · · Score: 4, Insightful

    And while Jackson appreciates the convenience of exchanging e-business cards, Twitter handles, and phone numbers (texting),

    And how exactly does a normal person hand someone new an 'e-business card' without spelling out your email address to them...?

    The whole point of a business card is that I don't have to spell out my name, phone number, and email address to people in person.

    1. Re:This is just silly by metlin · · Score: 2

      Exactly. I do not know who the hell this person interacts with, but as a consultant, I exchange business cards with people on a very regular basis.

      In fact, I even have personal business cards -- as someone who believes in the value of a personal brand and who is very interested in entrepreneurship, this has come in immensely handy.

      Of course, I get mine printed at Vista Print for a measly $10; but if you're interested in creating a good impression, there's always letterpress.

    2. Re:This is just silly by bradt · · Score: 2

      Exactly! I still use business cards, but I print a QR code on the back that can be scanned by a smartphone. The Droid will read it and add it to contacts, including name, address, email, phone, etc. I think a QR code can contain up to 4K of text?

  6. They are embarrassed because they dont have one. by Anonymous Coward · · Score: 5, Insightful

    They probably paused and look at each other because they dont have a business card and they feel embarrassed.

  7. Business cards are more than just contact info by Palestrina · · Score: 5, Insightful

    In particular in East Asia, the exchange of business cards is more important. It is not something you just grab and stuff into your pocket. It is part of the formal introduction. You give and receive the card with both hands. You read it over, and comment on it. You store the card carefully. It is a matter of respect. Showing up to a meeting in Korea without business cards is like showing up without pants.

    The exchange of formal credentials, whether letters of recommendation, letters of passage, ambassadorial appointments, charters, etc., has a long and distinguished history, in which business cards are one small part. It is understandable that this might disappear in the US at some time. Of course, in the US it apparently is not necessary for businessmen to wear socks either.

    1. Re:Business cards are more than just contact info by atomicbutterfly · · Score: 2

      Showing up to a meeting in Korea without business cards is like showing up without pants.

      Great. Now I have to learn another two things about business I've been doing wrong all this time!

    2. Re:Business cards are more than just contact info by Fuji+Kitakyusho · · Score: 5, Funny

      I wish someone would have told me ahead of time about the no pants thing. Fortunately, the meeting wasn't a total disaster, as my business card impressed everyone.

    3. Re:Business cards are more than just contact info by |TheMAN · · Score: 3, Informative

      In Japan, business cards are also very important. Not receiving it with both hands and carefully reading it is considered rude. It is also rude to immediately put it away if you are at a meeting and when you put it away, you must put it into something to protect it as a sign of respect.

      As for your own cards, you should never hand over anything less than perfect; nothing dirty, creases, or bends.

      I made my own cards to introduce myself and my website when I went to a job interview in October in Tokyo. It was a good thing I did!

      The loss of formalities in the US commerce sector is pretty scary. We have people going into an office looking like crap and nobody cares about letters, CVs, or resumes anymore. Resumes is pretty much the only formality I still see, but that's about it.

    4. Re:Business cards are more than just contact info by Lost+Race · · Score: 2

      The loss of formalities in the US commerce sector is pretty scary.

      Why?

    5. Re:Business cards are more than just contact info by sootman · · Score: 2

      Where I work it's like this.

      "Oh my God... he even has a watermark!"

      --
      Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
  8. Rumors of My Death Have Been Greatly Exaggerated by srwellman · · Score: 5, Interesting

    I remember the first time business cards were supposed to die. I was in a meeting at a trade show when someone offered to "beam" their virtual business card to me from their Palm Pilot PDA (remember those?). This must have been like 10, maybe 11, years ago. Has anyone beamed a business card to you recently in a meeting? I suspect not, unless you spend time with people who like using classic PDAs.

  9. Paul Allen's card by DreadPiratePizz · · Score: 3, Funny

    Look at that subtle off white coloringâ¦the tasteful thickness of itâ¦oh my godâ¦it even has a watermark.

  10. Re:Business cards are not just information by Wyatt+Earp · · Score: 2

    Exactly, if you show up at an office and walk to talk to X, saying "he gave me his card" and then show the card, you get more access.

  11. Re:Rumors of My Death Have Been Greatly Exaggerate by Dayze!Confused · · Score: 2

    I remember beaming my contact info at church about eight years ago. It was always awkward and sort of a hit or miss if it would transfer correctly. We had to point them head to head at each other and ask if the other person was ready, then send it and hope that it sent successfully.
    The great thing about business cards is the speed at which you can transfer the information to many people and the ability to have them in places where you aren't. Plus it's not a hassle, you can easily get someones information when they have to rush somewhere else after having chatted with them for 20 minutes. It's probably happened to everyone where you chat with someone for a while and then they get a phone call and have to get running.
    Maybe NFC will bring back "beaming" your contact info again, but I doubt even that will replace th classing business card.

    --
    "All tyranny needs to gain a foothold is for people of good conscience to remain silent." [Thomas Jefferson]
  12. Re:Rumors of My Death Have Been Greatly Exaggerate by srwellman · · Score: 2

    NFC might revive this trend, but I suspect the business card will endure for at least a little while longer because of its ease of use and relative economy (business cards just don't cost that much to produce and they're easy to carry around).

  13. In the 60s we knew they were dead like fission was by WillAffleckUW · · Score: 3, Funny

    Back in the 60's they correctly predicted we'd all be using fusion reactors to power our future, we'd be eating our meals in pills, and we'd fly around on jetpacks or use hovercars.

    That was when I knew the business card was dead, just like the fission reactor.

    Now, if you'll excuse me, I've got a crabfeed to attend to on the Moon.

    --
    -- Tigger warning: This post may contain tiggers! --
  14. Re:Why don't all smartphones do this? by cosm · · Score: 2

    I had an idea for a business card with the data stored in RFID. If somebody could create a cheap printer that embeds the RFID chips in them (programmed), and then creates some set of standards that all cell-phone manufacturers start to adopt, you will be rich. Think about it. Give em a card, they wave it by their phone, phone grabs the info and BOOM..."Contact Added!". I think I could work, take it you entrepreneurs! If anything, it would be a cool hack-a-day project. I just don't have the time to make it happen, and don't have the funds to cover the risk of such an endeavor. Maybe if it was open sourced...

    --
    'We are trying to prove ourselves wrong as quickly as possible, because only in that way can we find progress.' RPF
  15. "...two young entrepreneurs from New York..." by Infonaut · · Score: 4, Insightful

    In other words, naiive hipsters who don't really know much about business yet think business cards are dead. Judging what's going on in the real world by what you encounter at SXSW is a losing game.

    --
    Read the EFF's Fair Use FAQ
  16. Two .com Bozos by Fujisawa+Sensei · · Score: 4, Interesting

    'I had a lovely conversation with two young entrepreneurs from New York

    Sounds more like two dot com bozos to me.

    --
    If someone is passing you on the right, you are an asshole for driving in the wrong lane.
  17. Business cards are boot sectors by petes_PoV · · Score: 5, Insightful
    They contain the basic information necessary to start communication. In that respect they are (and will always be) invaluable. The basic business problem they solve is how to record contact information about people you meet. They're much more professional than scribbling a note on a scrap of paper - and then losing it.

    If those new entrepreneurs were clueless about them, they won't stay in business long because they won't have any contacts.

    --
    politicians are like babies' nappies: they should both be changed regularly and for the same reasons
  18. Don't believe a word of it by mbone · · Score: 4, Insightful

    Those "two young entrepreneurs from New York" were just embarrassed that they had forgotten to bring (or make) any cards.

    I bet their business plan is full of holes. Forget small things, forget big things...

  19. Absolutely not by hsmith · · Score: 2

    They are the quickest way to swap contact info. But, they can be bulky if you carry more than a days worth. They are essential for transferring "how do i get in touch with you" in a second. Even if mobile technology improves, I really don't see people pulling out their phones, going to their contacts, and hitting "share" when all they have to do is hand someone a piece of paper with all their info.

    Now, this doesn't mean your card can't have a QR Code or something on it that has all that info that is easily scan-able, but to suggest the business card is dying because some poor startup was too stupid to get 1000 cards for $13 is just hilarious.

  20. Re:The grand tragedy of Bluetooth by plover · · Score: 2

    Bluetooth has been steadily crippled by phone provider after phone provider. A Sony Ericsson from 8 years ago could do OBEX, could import a menu and remotely control a device, and could browse file systems on remote devices. But then greed happened to the U.S. carriers. Verizon was afraid that if you could send a photo via Bluetooth, you wouldn't spend $0.45 to MMS it. (At least AT&T never sank to that level.) Motorola continually reduced support for OBEX. The iPhone, which never even bother with OBEX, had its Bluetooth crippled deliberately by Apple because they wanted to license their $3 iPhone-docking-station-remote-control chips to docking station makers, and didn't want them to bypass their overpriced chip by controlling the music via Bluetooth. Thus cool toys like AD2P headphones were rendered almost useless, because the next track/previous track buttons wouldn't work.

    AD2P headphones turned out to be useless for home theater, as well. The delay in digitizing the audio renders it audibly out of sync with the video stream.

    Interoperability having an impact on stability has been a continual problem I've had with Bluetooth. I have yet to own a phone whose Bluetooth doesn't cause it to crash on a fairly frequent basis. My iPhone is stable if all I do remotely is simple phone control, but I ended up disabling A2DP because it locked up about once a week when I used it daily in my car. I'm pretty sure it is triggered by the stereo simply stopping the transmission mid-stream when the ignition is cut (nice design, Kenwood) and the iPhone not recovering (what, error handling? Not in our fine iProduct!)

    And it's too bad, because I really wanted Bluetooth to bring all my devices together automatically. The promise was there, but too many companies with too many vested interests had to get in there and crap it all up.

    --
    John
  21. Re:Nonsense by Stormthirst · · Score: 2

    Only any good if:

    Both phones are charged (likely)
    Both phones are iphones (not so likely)
    Both phones have 'Bump' on them (even less likely)

    So unless you've forgotten how to use a piece of card, business cards are still going to work.

    Nothing wrong with having 'Bump' (or any other similar system - Nokia has been able to swap cards for years) as such, but in the event of one of the three above not being available, business cards are a tried and tested method of swapping information with no risk of also swapping a computer virus. A 100% compatible system.

  22. Re:Bar codes? by enFi · · Score: 2

    Like a QR code? I hear it's all the rage in Japan (and catching on pretty fast here, too).

    I made some cards for my photography: front is a little section of photo with a QR code to that particular photo on my site, back is my name and URL. But, as it happens, I haven't actually really used them yet –as much because paper is inconvenient as because photography is a hobby, not a business, for me.

    I always end up throwing away business cards –small paper objects do not have any permenant place in any of my filing systems –but a physical object with easy and non-error-prone analog-to-digital conversion seems useful (especially if they have space for annotation somewhere on them).