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Steve Jobs: 'We Don't Track Anyone'

fysdt writes "There has obviously been a lot of discussion about last week's disclosure that iOS devices are maintaining an easily-accessible database tracking the movements of users dating back to the introduction of iOS 4 a year ago. The issue has garnered the attention of US elected officials and has played fairly heavily in the mainstream press. One MacRumors reader emailed Apple CEO Steve Jobs asking for clarification on the issue while hinting about a switch to Android if adequate explanations are not forthcoming. Jobs reportedly responded, turning the tables by claiming both that Apple does not track users and that Android does, while referring to the information about iOS shared in the media as 'false.'" Apple has now been hit with a class-action lawsuit over the location-tracking issue.

18 of 373 comments (clear)

  1. Not anyone, really by nastro · · Score: 5, Funny

    Not one specific person, anyway. More like "everyone". See the difference?

    1. Re:Not anyone, really by tripleevenfall · · Score: 5, Interesting

      I know you're joking, but this is probably the simple answer.

      Apple, Facebook, Google, etc., all see the massive market that is the sale of data mined from consumer behavior. The next step after being caught collecting this data will probably be to claim that it's non-specific, it can't be used to identify you *personally*, and that you've agreed to all of this when you agreed to the TOS/EULA/whatever.

      I'm out of the smartphone biz as soon as my replacement phone arrives by UPS, personally... they're too expensive per month for someone who's usually near a PC to be used simply as ad-serving platforms

  2. What's that about two wrongs? by guspasho · · Score: 5, Insightful

    Is it even important whether Google does it or not? It's still wrong.

    1. Re:What's that about two wrongs? by aralin · · Score: 4, Interesting

      AT&T, Verizon have much better information than the data stored on those iPhones which are not even transmitted to Apple. Why is there no outcry over the information that the mobile operators have?

      --
      If programs would be read like poetry, most programmers would be Vogons.
    2. Re:What's that about two wrongs? by guspasho · · Score: 5, Informative

      Disabling Location Services does not disable the data collection that everyone is objecting to. It's been tested. Sorry. If only it was actually that easy, then the only problem would be the lack of encryption.

    3. Re:What's that about two wrongs? by coolmadsi · · Score: 4, Insightful

      AT&T, Verizon have much better information than the data stored on those iPhones which are not even transmitted to Apple. Why is there no outcry over the information that the mobile operators have?

      The phone companies will need to know where your phone is so they can send incoming messages and phone calls to it. How long they keep this information for is a valid question, however.

    4. Re:What's that about two wrongs? by w0mprat · · Score: 4, Insightful

      Damningly for Apple, Google explicitly asks for your consent and lets you opt out without much disadvantage. Apple gives you no choice and burys it in a 16,000 word EULA.

      I'm siding with Google on this one.

      --
      After logging in slashdot still does not take you back to the page you were on. It's been that way for 20 years.
  3. Re:Apple says... by Ynot_82 · · Score: 5, Funny

    ...and we can see you're holding it wrong
    And you're wearing the same T-shirt 2 days running

  4. Re:I guess these are not the droids we're looking by schwit1 · · Score: 4, Funny

    He thinks your attention span is so low that ... hey look a puppy.

  5. Re:Then why did Apple by farnsworth · · Score: 4, Insightful

    Then why did they come out with a statement last week saying they *had* to track users to give them the best experience? I'm not buying what Steve's selling.

    They didn't. Last June they said something to the effect of, "If users opt-in to location services, they are opting in us collecting that information. This is the only way for this system to work." This came up last week in the hubbub about the tower data being stored in perpetuity on the phone. But these are completely separate issues.

    AFAIK, there is no evidence that the tower data is being transmitted anywhere, so it is reasonable for Apple to say that they don't track anyone. They made a device that privately stores this data. I don't think anyone thinks that the way this data is being stored is the right way to do it, but just because the device stores that data, that doesn't mean that Apple is "tracking" you.

    --

    There aint no pancake so thin it doesn't have two sides.

  6. Care for facts? by joh · · Score: 5, Informative

    It has meanwhile been debunked that this file tracks the location of the iPhone. It draws a map of locations of cell towers. The positions in this file are not the position of the iPhone when the user used a location app, the positions are the locations of the cell towers the iPhone saw in this moment. This is pretty clear now. The cell tower ID is the UNIQUE ID of the database, there are only clusters of tower locations saved at the same time with locations miles apart and NONE of these are the actual position of your phone.

    Some real world testing: http://www.willclarke.net/?p=247

    And yes, this also paints a rough picture of where you used location services, because only the stations around the places where you used location services are in this database. But: The stations are miles around your real position and since there is no signal strength info saved triangulation is not possible. I have found stations recorded that were up to ten miles away from my true position and hardly any stations nearer than half a mile (you'd need to stand right under a cell tower and use Google Maps there to have the position of the iPhone and the tower match by accident, so this happens almost never and the data shows exactly that).

    So: The iPhone builds a local database with a network topography map and never throws it away. If it would throw that info away it would need to ask external databases (of Google or SkyHook) instead to learn the coordinates of the towers that it sees. By doing so it would neccessarily TELL these providers where it is.

    Basically you have the choice of your phone tracking you (very roughly) in an internal database or have someone else providing an external database and by this tracking your phone. The iPhone does the first, Android does the latter (and Android even sends the Unique Device ID along). Believe it or not, but technically Jobs is right. The iPhone tracks you in an internal database, but with Android Google tracks your phone in external databases.

    I don't expect many people to understand that though. Even with much explaining to basically neutral people hardly more than 5 of ten understand how positioning works and what it implies. Or what a "Unique Device ID" is.

  7. There's wrong and WRONG by joh · · Score: 4, Insightful

    Just as an example: Android sends along the Unique Device ID and the Carrier User ID when sending you location data to AdMob customers. iOS (iAd) sends a random ID that is generated twice daily on the iPhone. What's more wrong?

    And I'm really curious how you want to have fast positioning without knowing the positions of cell towers. Either the phone saves the positions in an internal database (as the iPhone does) or it has to ask external databases every time. And if your phone asks Google's or SkyHook's servers where the cell towers are that it sees, Google/SkyHook then know where you are. You have basically the choice of your phone tracking you in an internal database or have others track your phone in their database. This is somewhat similar to local storage for documents or storing it in the cloud: In the first case someone stealing your phone can get at your documents. Put them into the cloud and someone else already has them.

    I just can't believe that "nerds" are complaining that the iPhone tries to lessen the dependence on external services by building an internal database of cell tower locations. Yeah, if someone steals your iPhone he can see roughly where you have been at least once. But then he also has your address book and your call and SMS history and your browser history and all other data on it. So remote wipe it immediately and be done with it.

  8. Re:How does it differ? No difference to discern. by Superken7 · · Score: 5, Informative

    "And then you proceed to not back up your claim with any actual data."

    "The difference is I'll bet from an Android app I could read that cache and from iOS you cannot."

    Well, I wish you had backed up your claim with actual data, as you say.

    Author of the tool that reads android's location file says: "You will need root access to the device to read this directory." Which means you can't do that with an app.
    To make things even funnier, its *almost* the other way around. From your desktop, any app could read your iphone's location data from any of your iTunes backups. ;)

  9. Okay sure. by Hojima · · Score: 4, Insightful

    Hey guys, you know that profitable thing you think we've been doing? You know, the one that causes bad press. We're totally not doing it.

    -Guy that's being accused

  10. Re:define "track"? by _xeno_ · · Score: 4, Informative

    You mean besides the link to Apple's privacy policy, where they explicitly tell you that they collect a "unique device identifier" and "location" as "non-personal information -- data in a form that does not permit direct association with any specific individual?"

    Or the part of the policy where they "collect, use, and share precise location data ... to provide and improve location-based products and services?"

    Really, I can't think of a better source than Apple themselves. But if you'd rather, how about Wired's "Gadget Lab" blog?

    --
    You are in a maze of twisty little relative jumps, all alike.
  11. Re:How does it differ? No difference to discern. by pavon · · Score: 4, Informative

    You will need root access to the device to read this directory." Which means you can't do that with an app.

    Unless your Android device is rooted, which is common. Which means you can. Oops! Your bad.

    No, apps run on a rooted Android device don't run as root.

  12. Re:Steve Jobs should let Apple know that by _xeno_ · · Score: 5, Informative

    They mean anonymous as in it isn't directly tied to your name.

    It turns out they even explicitly explain this. Not quite as clearly, of course, but, from the Apple Privacy Policy again:

    We also collect non-personal information -- data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

    * We may collect information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where an Apple product is used...

    So, yeah - the unique device ID is gathered along with your location, and this is considered "non personal information" - a.k.a. anonymous information.

    So I suppose what Jobs is saying is, technically, true: Apple isn't tracking you. They're just tracking your phone.

    --
    You are in a maze of twisty little relative jumps, all alike.
  13. Re:define "track"? by Anubis+IV · · Score: 4, Insightful

    We know the information is being sent to Apple

    You're conflating two different issues.

    Contrary to what you said, we do not know that this information is being sent to Apple. We do know that some data is sent, of course. If I say "Allow" for sharing my location info with random app X, then random advertiser Y that has an ad in app X will have access to my data as well, since X gets it and shares it with Y. All of those are opt-in at the time they occur, are limited to a single app, and occur for a specific purpose. They're also obvious and are what those passages you cite are talking about. They're not in question.

    What is in question is whether or not this data, which is always on, is always updating, and is comprehensive for a number of months is being sent back and used. As best as I can figure, all signs seem to be pointing to it not being used. Running down the list of reasons backing up that idea:
    1) Steve Jobs has actively denied that it is being used that way. See summary above.
    2) It makes no sense to store it locally forever, since sending it immediately is easier, safer, and closes the window for publicity nightmares like this one.
    3) Apple has always placed the greatest importance on the customer experience, and this harms it.
    4) Apple has been proactive in protecting the privacy of their customers, including recently, since it improves the user experience (e.g. see the publisher-hated App Store policy change regarding subscription data).

    Essentially, we have no basis for believing that this information is being sent to Apple, aside from the general distrust that we all place in large companies (which they've rightly earned). The only plausible explanation I've heard so far is that this is simply a cache that was poorly coded and grew larger than expected. That is, it's no different than what Android has, except broken.