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Google+ Account Suspensions Over ToS Drawing Fire

ideonexus writes "Reports of Google+ deleting user accounts are all over, including Limor Fried — AKA Lady Ada / Adafruit Industries (recently featured in Wired Magazine) and former Google employee Kirrily 'Skud' Robert for violating Google's identity ToS. Other users are finding themselves locked out of their accounts without an explanation of how they violated the ToS. The worst part for these individuals is that a lock-out of Google+ includes being locked out of all Google services, including email, calendar, and documents."

76 of 560 comments (clear)

  1. Mark Twain... by Alex+Belits · · Score: 4, Funny

    would get his account suspended, too...

    --
    Contrary to the popular belief, there indeed is no God.
    1. Re:Mark Twain... by MrEricSir · · Score: 4, Insightful

      Or (more appropriately) George Orwell.

      --
      There's no -1 for "I don't get it."
    2. Re:Mark Twain... by Anonymous Coward · · Score: 5, Funny

      The reports of my account suspension are greatly exaggerated.

      --
      Mark Twain

  2. LOCKED OUT!? by Anonymous Coward · · Score: 2, Funny

    I've been locked in Google+ for a week now....please send help...running low on air...heeeellllllppppp!

    1. Re:LOCKED OUT!? by BrokenHalo · · Score: 4, Interesting

      I was wondering about that. But for those of us who use Android phones, such a lockout could be a real show-stopper if one were reliant on a single gmail account for syncing emails, contacts and calendar. Since Google is a private company, and you don't pay for their services, you could be well and truly fucked if Google (for whatever reason) decides you are persona non grata. You would have absolutely no redress whatsoever, at least within any useful timescale.

      Makes me sort of glad that I have insulated myself (somewhat) by using K9 mail as an interface to my (non-G)mail accounts and keep everything else backed up elsewhere.

    2. Re:LOCKED OUT!? by Miamicanes · · Score: 3, Interesting

      Actually, it's worse... your paid apps are bound to your gmail identity as well.

      If they locked an Android owner out of not only his contact list and gmail, but effectively revoked the purchase of every paid Market app without refunding the purchase price, I can see a lawsuit regardless of what their TOS might say. Just ask Capital One how well "universal default" stood up to judicial scrutiny once challenged (that was their practice of instantly jacking up all of your interest rates to the maximum if you had a late payment reported to a credit bureau by ANYONE... even if it was an error, due to somebody else's screw-up, or something like a medical bill that was tied up with a health insurance claim. With Android, at least, Google definitely crossed the line from "free" to "paid service", and there's a limit to how trigger-happy you can be with TOS violations before it becomes fraud.

    3. Re:LOCKED OUT!? by alcmena · · Score: 3, Insightful
      As someone who had my Android developer account down without explanation, I can attest to the lack of redress. They shut down my developer account for "violating the Terms of Service." I had a banking application and when I asked what I did that violated their ToS, they replied back with (emphasis mine):

      Thank you for your replies. We have completed the review of your appeal. Your Android Market Publisher account has been suspended due to repeat violations of our Terms of Service. You may view these terms here: http://www.android.com/us/developer-distribution-agreement.html http://www.android.com/market/terms/developer-content-policy.html We will not be restoring your account at this time. Please note that Android Market Publisher suspensions may span multiple account registrations and related Google services. Should your account become reinstated, we will notify you. We are unable to provide further details regarding this issue . Please do not register another new developer account. We recommend your utilizing an alternative application distribution system and payment method for future orders.

      So basically, they shut down my account, but are unable to provide any details why. In speaking with lawyers, it is simply not cost effective to try to sue them. I would spend far more in lawyer fees than I could ever hope to earn back. Verizon and Amazon both specifically requested my application for their stores, and it is still happily listed and selling in them.

    4. Re:LOCKED OUT!? by nbauman · · Score: 2

      The lawyers are correct. It's not usually cost-effective to sue them.

      If Google blocks a lawyer's account, with lots of valuable information, it will be cost-effective to sue them.

      I'm making the educational point that as a matter of law, they can have a legal obligation to treat you fairly and you can take them to court to enforce that obligation, if it's important enough.

      It sounds like Google is being arbitrary and arrogant about this. They may have to answer in court some day.

    5. Re:LOCKED OUT!? by alcmena · · Score: 3, Insightful

      I guess my point was simply that "important enough" is a bar so high, virtually no one is likely to meet it. In my own case, my application was making just shy of $50k/yr when it was shut down without expressed reason, notice, or appeals process. Even in that situation, the lawyers said it wasn't worth it. Given the lost income, I was probably at the top 5% of people for a potential claim for damages, so what chance does the super majority of people really have if Google gives them the middle finger?

      I'm really not anti-Google, and I hope I don't read like I am. In general, I do really like their services, technologies, etc. My sole complaint is simply that if you have a problem with them, they flip the bird and disappear. You have no ability to even try to reason with them. They are like the "Judge Dredd" of internet services. Once they decided on something (completely without any input from you), it's done and you're f---ed. They don't even bother to pretend otherwise, the "We are unable to provide further details regarding this issue" pretty much proves that.

  3. This wouldn't be a big deal except by JoshuaZ · · Score: 5, Insightful

    There have been some claims that this is an example Google being evil but this seems more like incompetence and hamfistedness than evil. This would be silly and minor if not for the reports that some of these people can't access their other Google products they use. Many people use gmail for their primary email. If any of these people use it for business they could be actively losing money from this. But this does lead to two basic lessons which are apparently not repeated enough: First, when you use a free service you get what you paid for. Second, backing things up is always a good idea.

    1. Re:This wouldn't be a big deal except by David+Gerard · · Score: 5, Insightful

      The trouble is you are debating "being evil" over "doing evil". That is, "Don't Be Evil" rather than "Don't Do Evil" is a distraction - it means that when Google does something that's just fucking obnoxious, people start debating the inner content of their hearts rather than that they're doing something they should damn well stop doing. Excellent piece of derailing, that slogan.

      --
      http://rocknerd.co.uk
    2. Re:This wouldn't be a big deal except by Marble68 · · Score: 4, Informative

      As a G+ problem - I've seen several people report this and almost always it comes down to something like this:
      The ToS for Google services have various criteria.
      When filling out the G+ profile - it's really your "Google" profile.

      People have been putting bullshit information in. This triggers an automatic suspension of the account because what was entered violates the ToS.

      Since the G+ profile is really your "Google" profile; it also locks you out of other services.

      The most common one I've seen is people bitching after saying they put in a birth date that made them under the required minimum age to enter into an agreement with Google.

      --
      /me sips his coffee and ponders a new sig...
    3. Re:This wouldn't be a big deal except by doomy · · Score: 5, Insightful

      The problem is that El Goog has almost no existing customer support service. If your account is compromised and or disabled by Google itself, there is no place to seek help. The only place you could ask for help would be the Google support forum, which is actually run by users, no one hangs around there that can do administrative level work. The next issue is that G+ has automated real name identification system and account an suspension system based on several automated features, currently due there is almost no way to appeal an account suspension due to a non-existing customer support system. To test this system try changing your name (preferably on a throwaway account) multiple times, you'd find out that it would automatically suspend access to your account once that passes a certain threshold. The biggest issue is that once someone creates a G+ account, all their existing Google content comes under that account, thus a suspension of the G+ account means goodbye to gmail, YouTube, blogger, Calendar and so on.. all content is disabled and it's almost impossible to get it back (unless you are a celebrity or your story gets published in media).

      --
      ...free your source and the rest would follow...
    4. Re:This wouldn't be a big deal except by impaledsunset · · Score: 3, Informative

      Perhaps we should all cancel our Google+ accounts, stating that we do it because:
      1. We strongly disagree with the policy that makes our entire Google account for all services disappear for just breaking Google+ policy
      2. (optional) We disagree with the policy that we shouldn't be able to use a pseudonym on Google+
      3. We disagree with having to provide an identification or other proof for our names - this should be required only for a kind of a light version of a verified account

    5. Re:This wouldn't be a big deal except by hairyfeet · · Score: 4, Interesting

      Actually that reminds me of a commentary by Joss Whedon when he talked about writing evil characters. he said the trick was that nobody believes they are evil even when they are truly monstrous. He said "I have known people who have done truly vicious things, gone out of their way to cause pain and suffering to a fellow human being and they believed they were moral and just as they did it, for they always had a reason"

      And that is the whole problem with that stupid "Do no evil" slogan as you can always find an excuse to justify almost any behavior. They broke the TOS, they threatened our business, they could have cost us contracts that would have cost people their jobs (I'm sure Intel used the last two when bribing OEMs to nearly put AMD out of business). Everyone has an excuse, everyone has a reason.

      The fact that people here are actually arguing over what Google had in their hearts when they fucked those people over (how many of us have all our contacts in our email written down?) just shows what a brilliant piece of marketing "Do no evil" is. Makes Apple and MSFT look like little league, but it don't make it any less bullshit.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    6. Re:This wouldn't be a big deal except by mr_lizard13 · · Score: 4, Insightful

      With Google, the user is not the customer. Those placing ads are the customers, the user is the product.

      --
      "We live in a global world" - Harvey Pitt, former Securities and Exchange Commission Chairman
    7. Re:This wouldn't be a big deal except by Anonymous Coward · · Score: 3, Funny

      http://www.dailymail.co.uk/sciencetech/article-2016649/Google-attempts-cash-Twitter-success-celebrity-acquisition-plan.html is followed by http://www.dailymail.co.uk/news/article-2016191/William-Shatner-Google-account-deleted-violating-standards.html. Is Google+ the George takei of the internet?

    8. Re:This wouldn't be a big deal except by David+Gerard · · Score: 3

      The thing is, past behaviour is the best predictor of future behaviour. Intent is *thought of* as a predictor, and put forward as a predictor, but is not in practice a good one.

      "You're pulling unacceptable bullshit, Google, over and over."
      "But we're not evil!"
      "Really? Oh, that's OK then."

      The brochure doesn't matter. Observe the actions and extrapolate back to predictions; ignore the bleatings.

      --
      http://rocknerd.co.uk
    9. Re:This wouldn't be a big deal except by war4peace · · Score: 2

      This.
      As I previously said (in the Google+ poll not so long ago): Not interested. If Google ever forces me to move to Google+, I'd probably switch e-mail providers first (that's 90% of my Google service usage anyway).

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    10. Re:This wouldn't be a big deal except by AdmiralWeirdbeard · · Score: 2

      an online service still in beta proves unreliable, asshats ascribe intent to the service's provider. in other news, sun still rising in east, setting in west. film at 11.

      --
      Come read my stupid blagablog. Rants and Giggles
    11. Re:This wouldn't be a big deal except by asdf7890 · · Score: 3, Insightful

      This is the same for any free-to-use ad-sponsored system. I don't have a problem with it, though I do wish more people were wise to it as they'd understand the dynamics of the online world better if they were and be less surprised by certain happenings when they occur.

      Google do sometimes show a lack of care for their product though. Yes they provide us with a collection of very useful tools and some fun toys too which is great when it all works, but they should try make a little more effort to provide speedy methods of resolution when mistakes are made.

    12. Re:This wouldn't be a big deal except by mcgrew · · Score: 3, Interesting

      I think "hamfistedness" and "incompetence" hits the nail squarely on the head, and this is NOT a new problem, but I'm glad it's being finally aired. When gmail was fairly new I had the email address mcgrew@gmail.com. I only used it for mailing friends and family, and registering for the occasional subscription.

      One time when my internet access was down for a while (I'd just moved) I logged in to gmail from work and my password wouldn't work. After several screens of questions, the last one was "has your account been compromised?" I had to scratch my head over this one -- how would I know if the account had been compromised? I answered "no", the next screen informed me that my account was permanently suspended for violation of TOS but I could sign up again under another username.

      This had the effect of making me leery of using any Google service at all except search, maps, and news. It gave me ill will towards Google; I'd use Bing if it didn't suck so bad. I've been out of social networking since MySpace and probably wouldn't have signed up for G+ if it weren't for the fact that it's new and "kinda l33t". Also, I was pretty sure the daughter that works at a GameStop would love to be invited.

      I have a couple of suggestions for Google. First, that vague suspension notice is maddening. I could guess that someone in the IT dept at work worked a man in the middle attack on me, but Google should spell out exactly what ToS you've violated.

      Second, they should give you some recourse if they've suspended you mistakenly. Everyone makes mistakes, and a big outfit like Google is certain to screw up occasionally.

      Third and probably most importantly they should treat everyone equally. TFA says some high profile users were able to get their accounts restored, this is just plain wrong. "Don't be evil" my ass. Giving someone preferential treatment is in fact evil. If I can't get my mcgrew@gmail.com addy restored, then a high profile blogger shouldn't, either.

      I have to give credit to slashdot. I'd let my mcgrew account go dormant for a few years; I was too busy with my own game site. I'd found K5 and was posting there until an admin named Jongular went to war with me and I came back to slashdot and re-signed as sm62704, having changed email addresses a few times and forgetting my PW; my own fault. Someone suggested that I write help@slashdot.org. After a few emails I got my mcgrew account back. This greatly impressed me! Google should take a clue from /.. If my mcgrew@gmail.com addy was restored, some of my trust in them would be as well. As it is, I don't trust Google any farther than I could throw one of their buildings.

    13. Re:This wouldn't be a big deal except by walternate · · Score: 4, Informative

      When google picked up wifi data, they tattled on themselves and insisted on wiping what they collected.

      They "tattled on themselves" after German authorities demanded to audit the data (which they continued to demand even after Google assured them no privacy info were being collected), which would have uncovered this. The back and forth between the governments and Google on this was covered quite extensively in European press as it happened, but for some reason many Slashdotters repeat the more Google friendly version above. fx Google admits wi-fi data collection blunder Google’s WiFi data harvest draws widening probes and lawsuits

    14. Re:This wouldn't be a big deal except by IANAAC · · Score: 2

      that's 90% of my Google service usage anyway

      I used to think that I only used gmail and none of their other services too.

      But really, I use a lot of their services throughout the course of a day just as much, perhaps without even realizing it. Pretty much every time I land on a page that maps a company's street address, it uses Google Maps. Many also use Google Search for their own website searches. Many also use Google translate to translate their pages.

      You don't have to land on a Google domain to use their services.

    15. Re:This wouldn't be a big deal except by Rockoon · · Score: 3, Insightful

      Exactly. Stop listening and start watching.

      Its true at the poker tables. Its true in politics. Its true in business.

      Stop listening to what they say and start watching what they do. You will find, especially with politics, that what they are most vocal about (ex: Democrats always making tax-the-rich statements) is exactly the opposite of what they do (ex: Democrats had unchallenged power but amazingly found an excuse not to raise taxes on anyone.)

      In poker you nearly always find a person at the poker table talking about how great a player he or she is.. but when you watch what they actually do at the table (instead of listening to them talk,) you see a whole different thing than what they are saying.

      So now we have Google again messing up their "social" services (remember what happened with Google Buzz?) in different (but no-less-evil) ways.

      Google also starting blatantly copying copyrighted works without permission in order to force a lawsuit they could use to get the government to give them carte-blanch on any works they claim that they cannot contact the owner of.

      Then of course Google was driving vans up and down nearly every street in the western world and packet sniffing wireless networks, capturing emails and other assorted stuff. Half a terabyte of this data is in Googles hands right now.

      ..and lest we not forget the extremely extensive amount of tracking Google does.

      (no need to mention Google's actions in China!)

      They say "Don't be evil" but they seem to do a hell of a lot of it.

      --
      "His name was James Damore."
    16. Re:This wouldn't be a big deal except by Khyber · · Score: 2

      Small claims court where lawyers are forbidden. I win, they lose.

      My litigation record is 100% success rate. Google can't even claim that.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    17. Re:This wouldn't be a big deal except by bmo · · Score: 2

      Any sufficiently advanced incompetence is indistinguishable from malice.

      --
      BMO

    18. Re:This wouldn't be a big deal except by Coren22 · · Score: 2

      Um, you have your order wrong there. Germany requested the data (saying they wanted to make sure it wasn't PII that was collected) AFTER Google admitted to collecting it and offered to destroy it with witnesses. In other words, Germany wanted access to the data for data mining, not to prevent the leakage of PII, or else destroying the data would have been sufficient as it was in many other countries.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
  4. Facebook Vs. Google+ by Nukedoom · · Score: 3, Insightful

    You know for all of Facebook's privacy infringement, there is one ace in the sleeve Google+ has over their users that Facebook does not: Gmail.

    1. Re:Facebook Vs. Google+ by Nukedoom · · Score: 2

      I'm not really familiar with the term, heh, but if MUA is what Wikipedia says it is, then I use one all the time. I'm sure you've heard of it--it's called Sparrow and it's pretty much an integral part of my workflow nowadays. The problem I was talking about though, was that Google has the ability to completely turn off your Gmail account so that you can't access it. I agree with you over the interface, however. It looks better now; it's more minimalist, but I still prefer Sparrow.

    2. Re:Facebook Vs. Google+ by symes · · Score: 2

      You know gmail allows imap and pop access as well?

    3. Re:Facebook Vs. Google+ by petteyg359 · · Score: 2

      Folders are ridiculous; give me proper labels any day.

      Fixed that for you. Until you show me a mail client that can display several folders at once in a concise list...

      A certain part of the interface is particularly nasty, though (the "report spam" button being right next to the "archive" button).

      Gmail is a more "fully fledged MUA" than any other I've ever seen or used.

    4. Re:Facebook Vs. Google+ by VortexCortex · · Score: 2

      You can place labels "inside" other labels (just like nested folders).

      So, use them as if they were folders. What's the big deal? The only difference is that you can place the same message in multiple "folders" with Gmail's labels -- instead of making duplicates. (Sort of like a hard-link, where all you ever use is the links, and the actual file is inside Google somewhere...)

    5. Re:Facebook Vs. Google+ by masshuu · · Score: 2

      because someone has to actually host the mailserver. Not everyone knows how to do that themselves.
      You have the option of paying a company to do it or use a free service like hotmail/gmail/yahoo(not sure if yahoo or hotmail let you use your own domain, I don't touch them)

      --
      O.o
    6. Re:Facebook Vs. Google+ by shutdown+-p+now · · Score: 2

      Labels are ridiculous; give me proper folders any day.

      Indeed, you do not understand what the big deal over GMail is, at all.

    7. Re:Facebook Vs. Google+ by mr_lizard13 · · Score: 4, Insightful

      Which is turning out to be a big issue for those whose accounts are being deleted/suspended.

      Examples like this show why it's important not to concentrate services with one provider.

      --
      "We live in a global world" - Harvey Pitt, former Securities and Exchange Commission Chairman
    8. Re:Facebook Vs. Google+ by asdf7890 · · Score: 2

      Webmail might be useful when you're not near your own computer, but I'd prefer a fully-fledged MUA over any of the available webmail interfaces any day.

      You shouldn't conflate all webmail clients with gmail. There are a number of http based clients that provide a fairly complete set of features akin to those found in desktop MUAs. I use Zimbra for both a small office mail server I run and for my own mail server, and its web based client is pretty good. There are a number of other web based MUAs that provide a similar feature set and can be attached to any IMAP/POP/SMTP service you may use.

    9. Re:Facebook Vs. Google+ by tepples · · Score: 2

      When I started using Gmail I checked to see if there was any 'export messages' facility. There wasn't

      I thought POP3 was the standard way to "export messages" from an Internet e-mail account.

  5. So they create a rule.... by liquidweaver · · Score: 2

    ...and they don't make exceptions to celebrities? I think if Google allowed some people to have fake identities and some not, this same article would be front page Slashdot and the haters will still be hatin'

    --
    mov ah, 4ch
    int 21h
    1. Re:So they create a rule.... by middlerun · · Score: 2

      Nobody is saying they should make exceptions for celebrities. The problem is that they lock people out of all their Google services for one alleged infringement, potentially cutting off access to important personal data, with no real avenues of appeal. And also that by not allowing anonymous Google accounts they're screwing over people such as activists who need to be able to use services like this anonymously.

    2. Re:So they create a rule.... by rtb61 · · Score: 2

      Come on, snap back to reality. How many tens of millions of people share the same bloody name. How stupid can google be, effectively banning anyone from using google who has the same name as someone else using google. The single greatest benefit of pseudonym usernames is getting past the fact many people share the same name.

      Google bans tens of thousands of john smiths, now add these two http://en.wikipedia.org/wiki/List_of_most_popular_given_names and http://en.wikipedia.org/wiki/Lists_of_most_common_surnames and you get the real measure of google idiocy.

      --
      Chaos - everything, everywhere, everywhen
    3. Re:So they create a rule.... by VortexCortex · · Score: 3, Insightful

      This is not what Google is doing. They allow multiple people with the same name, it's just underage or fraudulent info gets you banned.

      I removed all of my "correct, yet questionable" data, eg: Location: Earth, Sol System, Milky Way Galaxy (A suburb of the Virgo Galactic Cluster) -- just in case. Actually, I removed ALL of the optional data about me, except for my name. Way to fail at your core competency Google (that is, getting me to allow them to aggregate my data).

      With all the fucking automated badassery that is google, why do they not simply send you a notice or email:

      ATTENTION! We are assholes, and thus this is your first and final warning before we lock you out of your account for-fucking-ever!

      Please be advised, there is some questionable material that we do not think is correct on your profile (but we really don't know, someone probably just reported you, so we sent you this letter).

      If you do not dispute this within 3 days access to your account will be denied, but we'll keep aggegating data about you when you search or use Youtube, etc.

      You can Fuck Right off Human Slime,
      Google's Faceless Automated Android Systems.

      IMHO, this would be much better than what they are currently doing...

    4. Re:So they create a rule.... by Anonymous Coward · · Score: 4, Insightful

      Actually, Google is attempting to woo celebrities to their platform, such as Lady Gaga.

      The irony is that Lady Gaga isn't her actual name.

    5. Re:So they create a rule.... by Hazel+Bergeron · · Score: 2

      Any activist who uses Google for anonymity would do well to be banned from Google before his stupidity means he takes other activists down with him.

    6. Re:So they create a rule.... by sjames · · Score: 4, Insightful

      That would be fine except that some have apparently either broken a rule without knowing it and can't find out what it was, they have no way to get re-instated even where it is reasonably clear that the violation was unintentional and won't be repeated, and they lose other services they have been using without incident for some time as well.

      There is also room for interpretation as to what exactly is a pseudonym. In many cases of a famous nickname, using one's actual legal name would be an obfuscation of identity. Many have used a nickname for so long that it's the one they have internally connected to self and the legal name seems like someone else.

  6. Facebook does this too by ArcRiley · · Score: 4, Informative

    Lets not forget that Facebook has been deactivating user accounts on the suspicion that they're using an alias for many years, they have a small dictionary of banned names to do this automatically. Have a unique first name like "Husky Smithson"? Too bad.

    Only difference is Facebook accounts are not also used for email and other essential services.

    1. Re:Facebook does this too by Cito · · Score: 2
      Yea I have 5 fake facebook accounts for last 4 years My real one

      one I use to give out for work

      one I use to login to other services so I can remain anon

      and backups in case needed to login to a forum under more fake anon aliases or troll news site comments

    2. Re:Facebook does this too by the_raptor · · Score: 2

      Only difference is Facebook accounts are not also used for email and other essential services.

      And this is the important thing. I couldn't care less if Facebook banned me (no seriously, I use it to chat to one friend in another city who I could just text message or ring), but getting banned from my entire Google account is a serious issue. I heard about people having their Google accounts banned for Google+ ToS violations right when it first come out which is why I haven't signed up.

      I have already experienced losing a 10+ year old email account on Yahoo (who inexplicitly reset a whole bunch of Australian users passwords when doing upgrades, unfortunately for me I couldn't remember the answer to secret questions I set a decade ago) and it was a serious annoyance. If I hadn't half-transitioned to Gmail it would have been massively more annoying.

      P.S. Anyone wonder when we will start getting "official" email addresses like we have postal addresses?

      --

      ========
      CINC, 4th Penguin Legion
    3. Re:Facebook does this too by Paradise+Pete · · Score: 2

      Yea I have 5 fake Facebook accounts

      Between just you and the two others that's 13 fake accounts. plus presumably three real ones. Makes one wonder about that 750,000,000 users figure.

  7. All from one company.... by Anonymous Coward · · Score: 2, Insightful

    Getting all your services from one company sure is convenient until you have problems with one part of their service but not the other.

    Like getting you Internet shut off because you are in dispute with the cell phone devision. We don't learn shit from history.

  8. Numbers by petteyg359 · · Score: 3, Insightful

    Kobnyc in TFA comments:
    "The article refers to deletions "en masse" and "striking number" and "dam had burst" etc but nowhere provides any hard or soft numbers to go with these clearly inflammatory adjectives."

    I, too, want some numbers.

    1. Re:Numbers by David+Gerard · · Score: 3, Interesting

      Of course, Google aren't releasing numbers. However, Skud is gathering data at the suspended accounts list.

      --
      http://rocknerd.co.uk
    2. Re:Numbers by David+Gerard · · Score: 2

      Apparently they're not evil, so I'm sure it'll be just fine.

      --
      http://rocknerd.co.uk
    3. Re:Numbers by gtirloni · · Score: 2

      Google+ is supposed to have 20mi accounts by now. How many makes it a 'striking number' ? IMHO, their friends get counted 1000x to make up that virtual number.

      --
      none
  9. Diversify your service providers by theweatherelectric · · Score: 2

    The worst part for these individuals is that a lock-out of Google+ includes being locked out of all Google services, including email, calendar, and documents.

    Which is why it's always important avoid concentrating your services in just one provider.

    1. Re:Diversify your service providers by Marble68 · · Score: 2

      Or, you go ahead and abide by the ToS.

      See my previous post - but the first time I saw this happen was someone lied about their age - and it was below the required age for G+.

      A G+ profile is a Google profile. If you put in false information that violates the ToS - the account will get shut off.

      It's really kinda f*cking simple. Kids lie and say they're 21 and they have a G+ account. Some moron says he's 12 and he's *shocked*, yes *SHOCKED* his account was automatically disabled because he was too young. True story.

      I joined G+ on July 1st - and the process was automated at first. I think they're doing some type of review now because they come in waves.

      --
      /me sips his coffee and ponders a new sig...
  10. Lady Ada's account has already been restored by Jeff+Raber · · Score: 2

    Lady Ada's account was restored yesterday. https://plus.google.com/108772200278976934119/posts

    --
    -dammit!
  11. Morons. let me deactivate my account. by unity100 · · Score: 5, Insightful

    its a good way to lose business. google should congratulate the morons running these policies. they killed google+ before it started for me.

    and on another note, this situation basically drew my attention to the fact that relying on google is not a good thing.

  12. All eggs in one basket by xororand · · Score: 2

    Dealing with invididual eggs is just too cumbersome.
    So instead, I carry all in one large basket.
    What could possibly go wrong?

    1. Re:All eggs in one basket by VortexCortex · · Score: 4, Funny

      Dealing with invididual eggs is just too cumbersome. So instead, I carry all in one large basket. What could possibly go wrong?

      The mass of all the eggs in the world in one basket causes the eggs at the bottom to break, the ones above fall into place and crack too; The eggs quickly begin accelerating towards the bottom of the basket where the speed of their collisions allows the density to surpass the gravity well tipping point, and a new black-hole is born, it quickly gobbles up a chunk of the Earth before vanishing in a burst of Gama rays that extinguishes all life on the planet.

      You should here my explanation of why you shouldn't leave the water on while you brush your teeth...

  13. G+ id policy is problematic at multiple levels. by master_p · · Score: 2

    I wonder how g+ can know if a name is real or not. I mean, it is obious that "lady ada" is a pseudonym, but what if someone was called bya peculiar and also strange name? how would g+ handle that?

    I think google is too afraid that its social network will be used for nefarious purposes. I think Google worries too much: possibly evil people will register with a name as realisitc as possible, but it will not be their real name, while many legitimate users that go by their pseuodyms will suffer.

    G+ also does not let you login from the same ip address twice, from what I see so far. How can this work for families with many members but only one computef? or machines shared by different people in different shifts in a business setting?

    1. Re:G+ id policy is problematic at multiple levels. by Anonymous Coward · · Score: 3, Interesting

      It doesn't handle it. A friend of mine's name is Flash Jones.

      That's her name, her birth name, the name she prefers, and it's been her name for thirty seven years.

      She's lost her Google account, her Facebook account, and had requests to use a 'real' name by multiple employers and banks through her life - some of whom attempt to force the use of her more regular middle name in place of her first.

      Google however, is in the business of knowing about us, and the information you have on what we prefer to be known as, the identities *WE* wish to use, is important. Why bother collecting this shit if you'd prefer us to use identities we don't identify with? Sounds self defeating, no?

  14. No kidding by Sycraft-fu · · Score: 5, Informative

    Makes me reconsider if I wish to use it. If Google shut down my G+ account, or Facebook shut down my account or the like I'd lose no sleep over it. I really am not in to social networking and I think it is mostly a silly way for people to waste time at work (I've got better ways to waste time at work, like Slashdot :). However I would be rather angry if my G-mail account was shut down. I have a lot of important things directed to it and it would be rather inconvenient if shut down.

    I signed up because friends invited me. I'll have to think if I want to stay signed up as G+ is just something silly to keep my friends happy, G-mail is something I use a lot and I don't want one to risk the other.

  15. Is it time to disconnect from Google services? by JakFrost · · Score: 4, Insightful

    I read the article and the biggest and most fearful thing that many people who were affected by this was that all of their Google services, including Gmail were affected and disabled.

    I only use Gmail for e-mail functionality because it is free and convenient and it is my primary e-mail address that has stayed universal through ISP changes and moves. I was quite well aware of Google's privacy policy and advertisement angle along with the fact that all of them will be available forever to Google, before I signed up to Gmail and have been weary every since. The offer of convenient, free, reliable, spam-free, managed by someone else, and universally accepted Gmail account had a lot of benefits since I didn't have to buy my own domain, maintain my own e-mail server, and deal with spam filtering

    I still haven't been burned by Gmail but I'm now wondering that since Google has become such a large entity it is surely going to suffer the fate of a behemoth afflicted by blind bureaucracy and the e-mails that they have forever will somehow get out to agencies, companies, or people who I don't want them to see.

    I'm going to seriously look into the technical and logical feasibility of install a mail server on my Linux box in my house which is going to require that I manage my own services and spam filtering along with dealing with the hoops of trying to run a mail server behind an ISP with my own domain name.

    1. Re:Is it time to disconnect from Google services? by Anonymous Coward · · Score: 2, Informative

      I'm going to seriously look into the technical and logical feasibility of install a mail server on my Linux box in my house which is going to require that I manage my own services and spam filtering along with dealing with the hoops of trying to run a mail server behind an ISP with my own domain name.

      It is very feasible to run own services.

      I came to this conclusion about 10 years ago, and now manage my own mail. (Actually I am responsible for all my own data) Without getting into "which MTA is better" war, as a complete newbie I accidentally stumbled upon qmail and tried installing it. http://www.lifewithqmail.org/

      I haven't lost a mail, and I have learnt quite a bit about how networks operate by maintaining my own services.
      It probably seems like overkill to run a system that could handle 1000's of accounts for just my household but I think it empowers you.

      A few tips:
      1) Try and make a low powered hardware setup for home. Having an always "on" service increases electricity bills. You do get what you pay for. And by running my own I get *exactly* what I want.
      2) Create a network with a DMZ and install a good firewall that you can have fine grade control of. I use PF under openBSD. Understand the firewall before you try to host services.
      3) oh and RTFM... All of them. I am not a professionally trained system admin, but if you read enough it is not rocket science.

      Actually it is kind of fun setting all this stuff up.

    2. Re:Is it time to disconnect from Google services? by worf_mo · · Score: 2

      I've been running my own mail server for a few domains since 1998. At that time I managed mail servers a living (working for a small local hosting provider), so running one more was no big deal. I do have a Gmail address and use it mainly on my Nexus S for syncing contacts and calendars. This just to say that I don't have a problem with Google.

      I do prefer to manage my mails on my own, though, mainly for reasons of control. Privacy is only one aspect, since whenever you write a mail, your recipient could be hosting their domain on Google's servers anyway, so unless you loop up their MX records Google might end up with a copy of your message(s) anyway.

      I don't know about your technical preparation, so please forgive me if I point out the obvious:

      Get a domain with a reputable registrar, possibly not from your ISP. If you ever change ISP you want to be able to change your DNS information without having to wait for a transfer. I have found EasyDNS to be very reliable, and they offer backup MX services.

      How important is your mail server to you and how reliable/fast is the link from your home to your ISP? Can you afford prolonged downtime when your neighbor accidentally cuts your lines with his backhoe? Is your up-link fast enough to handle large messages (think attachments) fast enough when you access your mail from away? Depending on the answers to these questions you might want to rent your own server (or a VPS) from a hosting provider. If cost is a concern try to find a few friends or family members who'd like to join you and split expenses.

      No matter what MTA you use, make sure you're not an open relay, otherwise your server will end up as part of the spam-sending pool and you'll find yourself on a blacklist quite fast; getting off a blacklist can be hard, and sometimes impossible.

      There'd be a lot more to say about technical details, but I'm afraid I've gotten too far off-topic already. :) Some of the above may sound a bit negative, but it wasn't meant to be discouraging.

    3. Re:Is it time to disconnect from Google services? by base3 · · Score: 2

      That, and IPs identified as part of residential blocks (e.g. cable/DSL) are in DNS blacklists and a good number of mail servers will reject incoming mail from you even if you're doing everything right. So he needs to factor in the cost of a "business" account when making the decision. (I used to host my own MX on Speakeasy back before they started to suck about five years ago--at the time, they offered static IPs and update RDNS for their residential services.)

      --
      One CPU cycle wasted on digital restrictions management is ONE TOO MANY.
  16. "real name" means your REAL NAME. by Gravis+Zero · · Score: 2, Informative

    mods before you mark this a troll, please consider my point carefully as it has validity.

    the people in question would not have ToS violations for their names if they had put their real names in the "real name" fields and their nickname/alias in the "nickname" field.

    Kirrily "Skud" Robert is not his real name. Kirrily Robert is his real name and Skud is his nickname.
    Limor Fried “Ladyada” is not a real name but Limor Fried is.

    While heavy-handed and without warning, these users did actually violate the ToS. That said, it seems Google should inform users that adding their nickname to their real name is not ok.

    --
    Anons need not reply. Questions end with a question mark.
    1. Re:"real name" means your REAL NAME. by Gaygirlie · · Score: 2

      Thank you, Capt. Obvious. Everyone is aware that it's against the TOS. People don't think it should be. Moreover, It's Google's irrationally and unreasonably extreme enforcement of this term that's causing controversy. It's creepy how desperate Google is becoming and how low they're willing to go to bully you into giving accurate personal information for them to mine.

      Personally I like that they're being strict about these things and that the same rules apply to Joe User and Big Boss Hoss. Of course Google needs to fix the access to their other services when they block someone from Google+, but I'm quite certain they're already working on it.

    2. Re:"real name" means your REAL NAME. by Overzeetop · · Score: 2

      Good luck boarding a commercial airline flight with that theory.

      --
      Is it just my observation, or are there way too many stupid people in the world?
    3. Re:"real name" means your REAL NAME. by JayWilmont · · Score: 2

      I don't understand why some people have such an issue with this. Your legal name should be in sync with the name you want to use. Period.

      If you do legally change your name to be the one you want, then faceless, unthinking bureaucracies will have to use it.

      But if you insist on using a name that is not your legal name, then faceless, unthinking bureaucracies will give you a hard time and make you use a name you don't like. (Or in Google's case, ban you from using any Google product or service)

  17. Ah, Single Sign On. by cardpuncher · · Score: 2

    Trading modest convenience for the a greatly increased risk of service disruption.

    Of course, while you're all worried about that, no-one is talking about the modest convenience of Google+ being able to hide your drunken weekend party photos from your boss being traded for the risk that the Big G gets to know everything about you and track your current whereabouts via your phone.

  18. Well that serttles it... by cbope · · Score: 4, Insightful

    I won't be getting a Google+ account. I don't care whether this is doing evil or sheer incompetence (I'm betting on the latter), but to lose access to all Google-related services especially Gmail, is complete and utter BS. The fact that a company the size of Google can get by without any sort of customer service is beyond me.

  19. Back up your damn Gmail by David+Gerard · · Score: 5, Informative

    You get up tomorrow and log into GMail. You can't get in. Your account is locked. Your mail, calendar, documents — all gone. What do you do now?

    Remember that Google has no customer service, even for paying customers. If your account is locked for any reason, spurious or not, you're utterly fucked.

    I keep a regular backup of my GMail. The official interface is IMAP, but GMail's IMAP implementation is really flaky (e.g. Thunderbird or mail.app won't suck everything down). The way to do this that actually works is with OfflineIMAP. It's command-line and geeky, but by crikey it works.

    Using it on Ubuntu or Debian is absurdly simple:

    • sudo apt-get install offlineimap
    • Set up a ~/.offlineimaprc file cut'n'pasted from this one, with your own username and password.
    • offlineimap

    This will create a folder with all your mail in it, in mbox format (readable plain text). You will have duplicate messages in different folders. I'm just doing this to get an archive, so zipped the result.

    GMail's IMAP interface is subtly broken, to the point where it can crash offlineimap. Just start it running again, repeat as often as necessary. (If you like, get a more current version.)

    GMail is still the best email interface I've ever used, and I wish Thunderbird would just get the hint and clone it to the last detail. But this way I also have all my stuff myself, just because I can.

    I haven't tried this on a Mac or Windows. Could someone do this and write up instructions?

    For other Google services, you can get your data from Google Takeout. While your account's not locked.

    --
    http://rocknerd.co.uk
  20. Meanwhile... by Joe+Jay+Bee · · Score: 4, Interesting

    A friend of mine had some twat post a blog on Google's Blogger, using their name and photo, impersonating them, claiming that they are the "number one pedophile rights activist" and other such things in that vein. He has been hounded by social services and questioned about it by his son's school (a picture of his son also features on the blog). If you Google his name, that blog is the first result.

    This friend has now spent over a year trying to get Google to remove this blog. Despite being a clear victim of vindictive impersonation, and despite him REPEATEDLY faxing in copies of his driver's license and such as per Google's impersonation policy, it's still up there. And as previously noted, it has affected his wife and kid before, to the point of nearly getting his son taken away. And Google won't do anything.

    Funny how when they're trying to launch a whole new social network, they suddenly spring into action.

  21. Oh what ever by shoehornjob · · Score: 2

    Social networks = strangers spying on your life and selling that information to others. Eventually companies like Facebook and Twitter will just end up as the next big bubble. Facebook is a perfect example of this. Their revenue for 2010 was close to 2 billion dollars but Since Goldman Sachs gave them money they are now "supposedly" valued at 50 billion. WTF!! Are they using the social network as a cover for a large counterfiet ring? It's all hype and there's no reason a company like this should be valued this high. Goldman Sachs = hump and dump then looking for a bail out. Nothing new here. Move along.

    --
    "We are just a war away from Amerikastan. When god vs god the undoing of man." Dave Mustaine