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BlackBerry Outage Spreads To North America

iONiUM writes "With increasing pressure on RIM to catch up to the new phones, and the upcoming release of the iPhone 4S, could this three day outage of BlackBerry's service be a nail in the coffin? From the article 'The service disruptions are the worst since an outage swept north America two years ago, and come as Apple prepares to put on sale its already sold-out iPhone 4S on Friday.'" This is the same outage as was reported Monday. RIM has released a few details on what's happened: a failed software upgrade brought the system down, and, after repairing the first issue, the backlog of traffic overwhelmed their network infrastructure taking things down a second time.

272 comments

  1. First post! by GameboyRMH · · Score: 0, Redundant

    My Blackberry still wo$% NO CARRIER

    --
    "When information is power, privacy is freedom" - Jah-Wren Ryel
    1. Re:First post! by Soilworker · · Score: 1

      Who cares about that outage, Id buy a blackberry before a stupid iPhone anytime, you know, something working better without paying extra money for a ugly design.

    2. Re:First post! by arkane1234 · · Score: 1

      Funny, that's the reason I threw my old blackberry out and got an iPhone.
      Odd how that works, ain't it?

      --
      -- This space for lease, low setup fee, inquire within!
    3. Re:First post! by gstoddart · · Score: 1

      And yet, millions of people disagree with you and have bought these phones. One person's "working better" is another person's junk.

      The fact that the pre-orders are sold out means that there are people with different opinions than you. They may also like a different flavor of ice cream or drink a different soda than you. How shocking.

      There is no universally right answer, it's a subjective decision.

      --
      Lost at C:>. Found at C.
    4. Re:First post! by Anonymous Coward · · Score: 0

      If the Blackberry is "working better" than the iPhone right now, then what the hell does the iPhone do? Go in and close your email accounts and then burst into flames?

    5. Re:First post! by grub · · Score: 2


      Who cares about that outage, Id buy a blackberry before a stupid iPhone anytime, you know, something working better without paying extra money for a ugly design.

      Mr. Lazaridis,
      You really should be working on that outage rather than posting here.
      Regards,
      grub

      --
      Trolling is a art,
    6. Re:First post! by mr1911 · · Score: 1

      Who cares about that outage, Id buy a blackberry before a stupid iPhone anytime, you know, something working better without paying extra money for a ugly design.

      Yet this comment is posted on an article about Blackberries being down for 3 days. Irony is so ironic.

      --
      This post comes with a double-your-money-back guarantee!
      Any offense taken to this post is at your sole discretion.
    7. Re:First post! by MobileTatsu-NJG · · Score: 0

      You really do hope one day to post at +2, don't you?

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    8. Re:First post! by theshowmecanuck · · Score: 1

      You are begging the question. Millions of people bought Windows 95. And your point is? Pointing out the merits of heard mentality will only get you so far.

      --
      -- I ignore anonymous replies to my comments and postings.
    9. Re:First post! by Tsingi · · Score: 1

      There is no universally right answer, it's a subjective decision.

      Yes, and his decision was to chuck his iPhone and get a Blackberry. What is your point? That people have different opinions? That's what keeps Slashdot running, things like arkane not liking his iPhone, and having the effrontery to say so.

      I'd flag your post as redundant, it is, but I'd rather comment.

    10. Re:First post! by Tsingi · · Score: 1

      If the Blackberry is "working better" than the iPhone right now, then what the hell does the iPhone do? Go in and close your email accounts and then burst into flames?

      You have an iPhone confused with a MacBook

    11. Re:First post! by Tsingi · · Score: 1

      You really do hope one day to post at +2, don't you?

      --
      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

      LOL! Some people just won't stoop that low!

    12. Re:First post! by MobileTatsu-NJG · · Score: 1

      Hahaha! Oops. :)

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    13. Re:First post! by jo_ham · · Score: 1

      Seems to be an ok metric to use when pointing out that Android is "beating iPhone" due to marketshare figures.

      What's good for the goose...

    14. Re:First post! by toadlife · · Score: 1

      You are begging the question.

      As are you by dismissing the success of both the iPhone and Windows 95 as products of herd mentality.

      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
    15. Re:First post! by Ant2 · · Score: 1

      Seriously? The first comment is marked as "redundant"?

    16. Re:First post! by Tsingi · · Score: 1

      Pointing out the merits of heard mentality will only get you so far.

      As are you by dismissing the success of both the iPhone and Windows 95 as products of herd mentality.

      No silly, they bought them because of something they heard mentally.

    17. Re:First post! by BitZtream · · Score: 1

      You don't know what 'begging the question' means. Whats your point?

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    18. Re:First post! by atlasdropperofworlds · · Score: 1

      It just so happens that many android based phones are better than iPhones in this case, and those that aren't are generally much cheaper.

    19. Re:First post! by arkane1234 · · Score: 1

      You might want to rethink using the word "better" when analyzing statistics. "better" is a final outcome term from all avenues, not a number of phones in the market description.

      If you simply meant android being better.. well.. heh...

      --
      -- This space for lease, low setup fee, inquire within!
    20. Re:First post! by theshowmecanuck · · Score: 1

      Begging the question doesn't mean "this leads to the question". He was begging the question "if iPhones aren't better, why are millions of people buying them," by inferring that iPhones are better.

      --
      -- I ignore anonymous replies to my comments and postings.
    21. Re:First post! by umghhh · · Score: 1

      yes exactly that was this particular person's opinion about comparable advantages of each of the phone types and this opinion may be and possibly is different than yours - what a shame is it not?

    22. Re:First post! by bberens · · Score: 3, Insightful

      IMHO blackberries are still superior devices when looked at through the myopic view of being a for-work device. However.. as a "personal" device that occasionally gets used for work I'd prefer an iPhone/Android over a blackberry.

      --
      Check out my lame java blog at www.javachopshop.com
  2. Nothing to see here, we're fine by nullCRC · · Score: 1

    Absolutely nothing going on... really.

    --
    Vescere bracis meis.
    1. Re:Nothing to see here, we're fine by GameboyRMH · · Score: 4, Insightful

      And nothing of value was lost.

      Also, BB owners shoulda thought of that before buying a phone with a centralized web proxy and messaging!

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    2. Re:Nothing to see here, we're fine by Vanders · · Score: 1

      What's more interesting about this is that it's taken so long for them to fix it, and that RIM themselves don't seem to understand what's wrong: the linked article in the Guardian indicates it's a failed database upgrade, but the news earlier was reporting that RIM were blaming a core switch failure.

      That they don't seem to know what the problem is indicates that their infrastructure and processes are pretty poor. I'm pretty glad I'm not a Network or Systems admin at RIM.

    3. Re:Nothing to see here, we're fine by somersault · · Score: 0

      Well actually, for international roaming plans you still can't beat Blackberry AFAIK. But I certainly don't want one. Nor do I want an iPhone.

      Someone really needs to start some decent competition for the roaming costs thing.

      --
      which is totally what she said
    4. Re:Nothing to see here, we're fine by vlm · · Score: 1

      RIM themselves don't seem to understand what's wrong: the linked article in the Guardian indicates it's a failed database upgrade, but the news earlier was reporting that RIM were blaming a core switch failure.

      Anonymous was threatening to "take down the financial companies" on Monday or something like that. Nobody uses RIM except for megacorps which more or less equals the big financial companies.

      Sooooo maybe Anonymous did it. Would certainly fit in well with the nothing but spin B S thats been reported so far. You'd think Anon would have taken credit... Maybe they've learned not to do that.

      --
      "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    5. Re:Nothing to see here, we're fine by pnewhook · · Score: 4, Interesting

      Also, BB owners shoulda thought of that before buying a phone with a centralized web proxy and messaging!

      And Apple / Android owners should have thought about the ability of the government/whoever to eavesdrop on their phone / text messaging before they bought their devices. I choose personal security over an outage every two years any day.

      --
      Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
    6. Re:Nothing to see here, we're fine by geogob · · Score: 1

      I fail to see your point. On the contrary, I would believe devices going through the RIM network much easier to spy on.

    7. Re:Nothing to see here, we're fine by pnewhook · · Score: 3, Informative
      No the RIM network is secure which is why a lot of middle east countries have threatened to ban the BB as they cannot snoop on the messages:

      http://www.security-technologynews.com/news/uae-bans-blackberry-services.html

      http://darkwap.mobi/technology-stuff/Blackberry-Ban-in-India

      --
      Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
    8. Re:Nothing to see here, we're fine by GameboyRMH · · Score: 1

      Blackberry only has good roaming costs because they've made deals with all the carriers. Not for any technical reason.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    9. Re:Nothing to see here, we're fine by mandelbr0t · · Score: 2

      Not if you run your own BB server. The communication between the proxy and your computer is encrypted using PKI.

      --
      "Please describe the scientific nature of the 'whammy'" - Agent Scully
    10. Re:Nothing to see here, we're fine by Anonymus · · Score: 1

      SMS costs money, and everyone I know has a blackberry, so blackberry messenger was one of the main reasons for buying the phone. I never imagined that they could be so incompetent as to lose mail and IM services for 3 days.

    11. Re:Nothing to see here, we're fine by GameboyRMH · · Score: 1

      The only reason BBM doesn't cost money is because RIM has deals with the carriers.

      BBM is more network-intensive than SMS. A BBM message has to send a few HTTPS packets back and forth, always leaving the network to go to RIM's hosting, while an SMS either piggybacks on control channel packets (using zero extra data, as zeroes would normally be sent in it's place) or sends a more compact, unencrypted lower-level packet with the text in it, depending on the network type.

      Yeah the extent of this outage is pretty shocking. It's like they have zero redundancy here. What happened to all that cloud computing stuff that's supposed to be so reliable?

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    12. Re:Nothing to see here, we're fine by wiedzmin · · Score: 2

      And that's a bad thing how exactly? Regardless of the means, the end result benefits the consumer and differentiates it from competition... But yeah, they need to fix the damn network, I want my messaging services back.

      --
      Bow before me, for I am root.
    13. Re:Nothing to see here, we're fine by BitZtream · · Score: 2

      Roaming costs are only expensive because of the carriers, not for any technical reason.

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    14. Re:Nothing to see here, we're fine by BitZtream · · Score: 0

      You have it backwards.

      To monitor the mail on my phone, you have to get on AT&Ts network and sniff the SSL traffic between my iPhone and my mail servers, decrypt it, and then get the data out of there, or get your hands on my phone or my mail servers. Same is true with most android users setups ...

      With a Blackberry, you just have to go to blackberry and ask for a copy of the message, they sit in the middle because of a horrible architecture. They keep a copy of all messages in your mail box. They are a man in the middle with copies of your data, unencrypted.

      There is no central server that contains all email for iPhone or Android users. There is for the blackberry.

      Note, this is not so much true for the newer phones where you can (so I'm told) use direct IMAP and SMTP to your own servers, but for any older blackberry, the security is lower, not higher, by design, than any known iPhone or Android configuration.

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    15. Re:Nothing to see here, we're fine by GameboyRMH · · Score: 1

      Good point...

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    16. Re:Nothing to see here, we're fine by BitZtream · · Score: 2

      No its not, you are ignorant of the reasons for the ban.

      They threaten to ban it because the data center holding the messages is not in their country so they can't just take the messages. Its sitting here, in America (or maybe Europe or Asia depending on where you are geographically). The government in those countries can get at your messages.

      America on the other hand CAN get to those messages because the servers are in our country. Guess what, we can also get at the messages of Indian blackberry users too!

      Guess what else, someone can hack Blackberry.com's servers and get at your messages. Or a blackberry employee can compromise your account. Or the US government can just seize the equipment or data on demand.

      India can't do that, but lots of other people can. India simply wanted to be able to do the same thing America could do. They won too.

      On the contrary, unless someone gains physical access to my iPhone or my mail servers, OR breaks SSL to the point that a 2048bit key is crackable, there is no way in hell they are getting my mail. And even if they get my mail server, they still have to decrypt the messages there.

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    17. Re:Nothing to see here, we're fine by bill_mcgonigle · · Score: 1

      And Apple / Android owners should have thought about the ability of the government/whoever to eavesdrop on their phone / text messaging before they bought their devices.

      You're right on SMS - does Blackberry not have SMS capability?

      I choose personal security over an outage every two years any day.

      But this is off the tracks - we know that Blackberry sits as a MitM and will give your data to the government, even really awful repressive regimes.

      How is Blackberry more secure than IMAP/SMTPTLS or Jabber/TLS or AIM/OTR?

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    18. Re:Nothing to see here, we're fine by pnewhook · · Score: 1

      So what you are saying is you believe the only 'security' BB has is they have proprietary servers, whereas on the other hand the iPhone is secure because it uses 2048 SSL? I think you are ignorant of the various phone security features.

      --
      Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
    19. Re:Nothing to see here, we're fine by Archangel+Michael · · Score: 1

      They have you fooled.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    20. Re:Nothing to see here, we're fine by Ferzerp · · Score: 1

      This is not the way that BES architecture works at all. Nice FUD though. The data is encrypted by your corporate BES server, and yes, RIM has the ability to intercept the encrypted data, but would have to crack the encryption before it is of any value. Your device does the decryption.

    21. Re:Nothing to see here, we're fine by cavreader · · Score: 1

      I am wondering how an outage of this magnitude could have happened. Surely they have fail overs and backups for just this kind of situation and none of them have provided the failure? ? If the outage was caused by the software ecosystem update and not the hardware side of things don't they have the ability to roll back to the previous release. If it is a hardware issue they tend to be easier to identify the cause of the problem and fixed. The real mystery is how this problem was able to defeat the redundancy architecture.

    22. Re:Nothing to see here, we're fine by Ferzerp · · Score: 1

      You are flat out wrong.

      Yes, the messages traverse RIM's servers, but they are encrypted by your BES, and RIM routes the encrypted data to your device which decrypts it. They cannot access BES email without cracking the encryption, same as any man in the middle would have to do.

    23. Re:Nothing to see here, we're fine by sarhjinian · · Score: 1

      One nice point about BBM is that it (usually) is more reliable than SMS. Usually. As in "not over the last three days".

      Anecdotally, I have a lot more trouble with delayed on undelivered SMS messages than BBM.

      As to the extent, well, it's not that they didn't have a redundant infrastructure, it's that the failover plans didn't work as expected. In that sense, it's similar to what happened to Amazon's EC2: something failed, they executed their DR plan, and unforeseen behaviour under production load saw the whole thing come down. This happens because many people don't do DR tests on production systems. I don't blame them, either.

      --
      --srj/mmv
    24. Re:Nothing to see here, we're fine by Vancorps · · Score: 1

      Of course this is factually incorrect since Blackberries support compressed data transmission and use the least amount of data when compared with any other type of smart phone. Might have something to do with lower roaming costs where every byte costs way more than it needs to because of the carriers ridiculous rates.

    25. Re:Nothing to see here, we're fine by sarhjinian · · Score: 1

      He's actually partly right. What he describes accurately summarizes the situation with BIS and BBM, and what the to-do in India was about. This would be akin to, eg, using a mailservice hosted by an ISP in the country in question. The Indian government could raid the datacentre and read the mailboxes of an Indian ISP just as easily as it could RIM BIS servers located in India.

      You're right that BES is a completely different animal and that people complaining about security and RIM caving to India and such don't understand the difference between the two.

      Mind you, someone could confiscate the server attached to the BES box and get at the mailboxes that way, but then they could also smash your fingers with a mallet, too, so it's all relative.

      --
      --srj/mmv
    26. Re:Nothing to see here, we're fine by jampola · · Score: 1

      Glad you can be so sure of that. Just like I can't be too sure that running openvpn on my android based tab/handset will save me from someone who cares to wonder what the hell I do online.

    27. Re:Nothing to see here, we're fine by GameboyRMH · · Score: 1

      It should be possible to test this by measuring the amount of data sent between a Blackberry and the server and sending the exact same amount from an open phone to a custom server and having it respond with the corresponding amount of garbage. I expect the Blackberry's bill would still be lower since even their unlimited data and roaming plans are typically cheaper.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    28. Re:Nothing to see here, we're fine by sarhjinian · · Score: 1

      How is Blackberry more secure than IMAP/SMTPTLS or Jabber/TLS or AIM/OTR?

      In theory, the phone can be locked down more tightly through BES policies, enforcing datastore and memory encryption, screenlock policies and strength, and number-of-failed-unlock-attempts-until-self-wipe. If your BES admins are dedicated enough, they can provide more assurance.

      Though, honestly, the insecure part of the equation is the user. Again, all the encryption in the world won't stand up to a $5 wrench

      --
      --srj/mmv
    29. Re:Nothing to see here, we're fine by ceoyoyo · · Score: 1

      Sure you can. A pay as you go SIM card purchased at your destination.

    30. Re:Nothing to see here, we're fine by ceoyoyo · · Score: 1

      Um, the e-mail on my iPhone goes through SSL and optionally through a VPN connection to wherever I want. BB mail is encrypted, but it goes to RIM, who have shown themselves willing to give access to governments who request it.

      So what's more secure, encrypted e-mail with both endpoints under my control, or encrypted e-mail with one end under the control of a corporation who has already given out the keys to governments?

      And your phone calls and texts are unencrypted whether you use a Blackberry or iPhone.

    31. Re:Nothing to see here, we're fine by Ferzerp · · Score: 1

      I can't really agree with you there. It's similar to saying that since all modern OSs have telnet and ftp clients that they are insecure. Yes, there are inesecure methods to communicate, but those are user beware.

      When bberry security is being discussed, no one is focusing on the consumer methods of email retrieval. It's all about the BES design. Sadly, nothing else comes close yet.

    32. Re:Nothing to see here, we're fine by sarhjinian · · Score: 1

      This applies to messaging and data to/from your companry intranet and proxies through BES, but over the last few years they've also supported straight TCP/IP. This is less of an advantage than it used to be.

      --
      --srj/mmv
    33. Re:Nothing to see here, we're fine by sarhjinian · · Score: 1

      I actually agree with you, but the problem is that people interpret the BlackBerry/Security issue the other way and assume that, since BIS can be compromised, and all they ever see is teenagers using BIS-provisioned devices, that BB security "ain't all that". Even here, where people really ought to know better.

      For example, we have people on this threading talking about how IMAP IDLE is a viable alternative to BES.

      --
      --srj/mmv
    34. Re:Nothing to see here, we're fine by cheekyboy · · Score: 1

      at least on android you have the ability to write your own message based program that talks to your own server using your own customer crypto.

      I dunno, just copy irc/ircd and add a custom cipher.

      If you need that many secrets, you can AFFORD to code/hire coders to do this.

      Try that on an iphone.

      --
      Liberty freedom are no1, not dicks in suits.
    35. Re:Nothing to see here, we're fine by Ferzerp · · Score: 1

      Well, that just means that individuals ignorant to the actual details of what they are discussing self-identify so that we can dismiss what they say? ;)

    36. Re:Nothing to see here, we're fine by sarhjinian · · Score: 1

      It's probably akin to what happened with EC2. They had a failure, they tried to cut over to backups but the cutover went awry and/or failed under load and/or behaved unexpectedly.

      The real question will be RIM's response. So far, they've not done a good job at communication. It remains to be seen if and how they handle the fallout. Amazon did a very good job, but then they have a history of being fairly open. RIM PR, frankly, sucks on a good day.

      --
      --srj/mmv
    37. Re:Nothing to see here, we're fine by somersault · · Score: 1

      Yeah, because that's just so convenient and a great use of your time on a business trip, especially when you have to switch SIMs around often, which on top of that PITA means you don't even have the same number all the time. RIM have shown what's possible. There shouldn't be any need to move backwards.

      --
      which is totally what she said
    38. Re:Nothing to see here, we're fine by QuantumRiff · · Score: 1

      How do you figure? All your communications are routed through a central server. that is just begging for an NSA tap on it. (and probably has one). Its been published that many other countries REQUIRE a set of local proxy servers in country, so the local intelligence agencies can eavesdrop on all blackberry communications. Why do you think the US would be any different?

      --

      What are we going to do tonight Brain?
    39. Re:Nothing to see here, we're fine by Mana+Mana · · Score: 1

      > Apple / Android owners should have thought about the
      > ability of the government/whoever to eavesdrop on their
      > phone / text messaging

      You weren't trying to be funny, but, you are. Where were you the past 24 months?

      https://en.wikipedia.org/wiki/BlackBerry#Government_regulation

    40. Re:Nothing to see here, we're fine by ceoyoyo · · Score: 1

      Yeah, you'll never have that ten seconds back.

    41. Re:Nothing to see here, we're fine by UnknowingFool · · Score: 0

      No what he's saying is that security in this case is dependent on who has access to keys. If a BB user is using BIS, he/she is secure from third parties generally unless they can get access to the keys through RIMM. If your company uses BES, RIMM cannot access the keys. In this vein, if you are paranoid about governments spying on you, using an iPhone or Android is the same as using BB on BIS; governments like the US can access your communications.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    42. Re:Nothing to see here, we're fine by somersault · · Score: 1

      Don't know what it's like where you are, but here we have to first go to an appropriate shop, then fill out forms etc. I tried to make the same argument you're making years ago, but considering the places that our offshore workers go, buying SIMs for each person in each place is just a lot of unnecessary overhead and complication. Switching the SIMs is also just a waste of time, and having to coordinate extra numbers for each place would suck. If it's for personal use for one holiday then fine, but it makes no sense for businesses.

      --
      which is totally what she said
  3. Oblig. by Rik+Sweeney · · Score: 4, Funny

    What did one Blackberry owner say to the other?

    Nothing!

    1. Re:Oblig. by MobileTatsu-NJG · · Score: 0

      What'd the iPhone owner say to the Android owner?

      I like my phone!

      What did the Android owner say to the iPhone owner?

      I hate your phone!

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    2. Re:Oblig. by ArAgost · · Score: 1

      The funny thing is, nobody with a Blackberry will get this joke.

    3. Re:Oblig. by Anonymous Coward · · Score: 0

      whatever, bb rocks

  4. Ghost in the machine by Anonymous Coward · · Score: 2, Funny

    Clearly, there is a ghost in the machine. And his name is Steve.

    1. Re:Ghost in the machine by mr1911 · · Score: 1

      The Ghost of Steve has better things to do than haunt the Ghost of RIM.

      --
      This post comes with a double-your-money-back guarantee!
      Any offense taken to this post is at your sole discretion.
    2. Re:Ghost in the machine by Anonymous Coward · · Score: 0

      Yea this is clearly an Apple doing so that their darn stupid pox infested junk looks good when it IS just JUNK

  5. Canadian Technology! by Spy+Handler · · Score: 1

    said the rim founder guy

    1. Re:Canadian Technology! by hedwards · · Score: 1

      You planning on fixing the problem, eh?

    2. Re:Canadian Technology! by Five+Bucks! · · Score: 1

      Just as good as the Nortel Technology that companies just paid billions for!

      --
      52 52'23" W 47 32'07" N
    3. Re:Canadian Technology! by tripleevenfall · · Score: 3, Funny

      "The power of the force has stopped you, you hosers."

    4. Re:Canadian Technology! by Anonymous Coward · · Score: 1

      Just a completely biased observation (because I'm Canadian)...

      I don't see (or perhaps notice) commenters saying racist remarks against other countries. For example, if RIM was a Mexican company, you don't see people saying, "oh the servers must have fallen asleep".

      I'm not offended by the comments themselves, it's more the fact that its seems like it's ok to pick on Canadians without any reprocussions that kind of makes me sad. But more than sad, I find the whole thing just interesting...

      Again, perhaps it just seems this way to me because I'm biased.

    5. Re:Canadian Technology! by Grishnakh · · Score: 1

      Relax. What exactly are they saying that's so bad about Canada? Nothing really, nothing specific, just that it's "Canadian technology". It's not like Canada has some kind of reputation for crap technology (in fact, I can't really think of any terrible negative reputation Canada has for anything, except for clubbing baby seals to death, but compared to other countries like America, that's a pretty short list).

      If you want to see much more mean-spirited comments (which are completely justified IMO, and probably not mean enough), go over to the article about HP that was also posted today. People are calling the management of HP all kinds of nasty names, and rightfully so: they're idiots! Guess what nationality that company is? American. Guess what nationality most of the commenters are? Given Slashdot's demographics, probably American.

      The jab about Canadians is just a silly jab, really along the lines of the "Blame Canada!" theme in South Park.

    6. Re:Canadian Technology! by 93+Escort+Wagon · · Score: 1

      Just a completely biased observation (because I'm Canadian)... I don't see (or perhaps notice) commenters saying racist remarks against other countries.

      I must've missed the memo... since when is Canadian a "race"?

      Also - how could you participate on Slashdot and miss the constant anti-American ranting? Or is that different because it's America?

      --
      #DeleteChrome
    7. Re:Canadian Technology! by obarthelemy · · Score: 1

      the French have tried to tackle that issue too, but, oh, well, we surrendered.

      --
      The Cloud - because you don't care if your apps and data are up in the air.
    8. Re:Canadian Technology! by Anonymous Coward · · Score: 0

      No, it was our great beers that stopped us, eh!

    9. Re:Canadian Technology! by Bill,+Shooter+of+Bul · · Score: 4, Insightful

      Its acceptable and funny to make fun of Canadians, because it makes no sense. You've got a pretty decent economy, health care system, education system, great beer, doughnuts, ect. Its an ironic insult, that is really an insult at one's own nationality. Plus, everyone knows that the best comedians are Canadian, and they've given us a lot of material to work with.

      So you'll just have to live with being praised with humour, or you'll have to move to the states.

      --
      Well.. maybe. Or Maybe not. But Definitely not sort of.
    10. Re:Canadian Technology! by GameboyRMH · · Score: 1

      Nice try at trolling, but real Canadians don't get offended so easily.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    11. Re:Canadian Technology! by Anonymous Coward · · Score: 0

      It wasn't the Canadian technology remark, because that's obviously a joke. It's the constant use of the words "eh" and "hosers" whenever non-Canadians pretend to say something in the voice of a Canadian.

      Anytime something that has anything to do with Canadians comes up, there's always the comments that use various stereotypical Canadian expressions.

    12. Re:Canadian Technology! by Grishnakh · · Score: 1

      So what? Canadians really talk that way. People make similar jokes about people from everyplace else, whether it's Bostonians, Valley Girls, Southerners, or whatever. It's harmless.

    13. Re:Canadian Technology! by Captain+Splendid · · Score: 1

      As a Canadian, I fully support and endorse this post.

      --
      Linux, you magnificent bastard, I read the fucking manual!
    14. Re:Canadian Technology! by compro01 · · Score: 1

      Must be some other part of Canada. I have never heard the word "hoser" used non-ironically here in Saskatchewan.

      We do use "eh" plenty though.

      --
      upon the advice of my lawyer, i have no sig at this time
    15. Re:Canadian Technology! by Grishnakh · · Score: 1

      I've actually never heard anyone use "hoser" non-ironically, anywhere.

      But I've heard lots of Canadians use "eh". But that does seem to be regional; I don't recall hearing it much when I was in Vancouver. But since Canada is much smaller than the US (in population), of course regional things like this get generalized to the whole country, unlike here where no one generalizes NYC slang and dialect to people from, say, Seattle.

    16. Re:Canadian Technology! by tripleevenfall · · Score: 1

      We're just joking around. But actually, living in a border state and knowing a few canadians fairly well, there is a lot more condescension that goes the other direction.

    17. Re:Canadian Technology! by tripleevenfall · · Score: 1

      Also, I don't believe you are really Canadian because you didn't catch my Strange Brew quote.

    18. Re:Canadian Technology! by metalgamer84 · · Score: 1

      I picked it up immediately and im in Minnesota which touches Canada, does that count?

    19. Re:Canadian Technology! by Anonymous Coward · · Score: 0

      As a Canadian, I fully support and endorse this post, eh.

      FTFY

    20. Re:Canadian Technology! by Anonymous Coward · · Score: 0

      Welcome to the club. Whenever it's America, there are at least one hundred post consisting of "Stupid Americans" at +5 Insightful. Be glad it's just jokes when it's at you.

  6. RIM job by Anonymous Coward · · Score: 2, Insightful

    You'd think they would have highly paid people to foresee these kind of problems and have a contingency plan for to prevent a massive outage? Nah, they cost too much.

    1. Re:RIM job by Anonymous Coward · · Score: 0

      Apparently you don't understand how businesses work in Canada.

    2. Re:RIM job by Anonymous Coward · · Score: 0

      They did.

      Sounds like Cisco let them down. Or HP perhaps.

      Last time I checked RIM didn't create network hardware.

      This could happen to any major supplier of network services. The irony of the outage is that many people were reminded how much they rely on RIM. True, some will leave to the competition in anger, but so far noone provides out of the box the same secure and generally reliable service as RIM.

  7. and of course by Anonymous Coward · · Score: 0

    Its Unknown Lamer with another Apple propoganda article!

  8. I would sell the stock by Anonymous Coward · · Score: 0

    If I had any stock in RIMM, I would sell it all off. They're finished...done as far as I'm concerned. Just look at their 5yr history. Unless they pull a major fat rabbit out of their ass, it's not going up. I don't see how.

    1. Re:I would sell the stock by mu51c10rd · · Score: 4, Funny

      they pull a major fat rabbit out of their ass

      Blackberry has some weird apps for their phones...

  9. Mines Working by jjetson · · Score: 1

    Not sure when it went out last night, must have been when I was sleeping. But it started working again this morning for me. Don't know about the europe situation but N.A. service wasn't affected very much at all it seems.

    1. Re:Mines Working by afidel · · Score: 2

      You obviously don't use BES or BBM. BES service is still down, we got notified by our Boxtone service that as of 8am EST we had over 40% of our users with pending messages and it's gone up to near 100% now.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    2. Re:Mines Working by DrgnDancer · · Score: 1

      We still have people down. Not sure how many, as I don't deal with phones and many people have switched off BB here already; but I've seen a trickle of people going into the IT guy's office to ask about it.

      --
      I don't need a million points of light, just two points of multi-mode fiber and a 10 Gig-E router.
    3. Re:Mines Working by jjetson · · Score: 1

      Using BBM right now, no problems whatsoever.

    4. Re:Mines Working by h4rr4r · · Score: 1

      I have one word for you ACTIVESYNC.
      It is supported on Exchange, Zimbra and damn near every other mail server that matters. It is supported by every reasonably modern smartphone.

    5. Re:Mines Working by sarhjinian · · Score: 1

      And it'll probably be supported by RIM's next generation platform because they seem terminally unable to port classic BlackBerry messaging to the PlayBook.

      Heck, weren't leaked screenshots of the PlayBook 2.0 update showing ActiveSync settings?

      --
      --srj/mmv
  10. The end? by Rik+Sweeney · · Score: 1, Interesting

    Seriously though, this couldn't have come at a worse time. Like the summary says, the iPhone 4S is just about to be released, and I imagine a lot of angry Blackberry owners are going to run out and buy one.

    Personally though, I'd advice them to think twice and to get an Android phone since I don't think the iPhone reception issues have really been addressed and they'd just be going from one device with reception but no internet access to a device that sports the exact opposite.

    1. Re:The end? by jjetson · · Score: 1, Flamebait

      I use a BlackBerry specifically for security and I think a lot of others do as well. So it's unlikely any of us would want an Android phone with the consistent malware and security problems it has.

    2. Re:The end? by hedwards · · Score: 1

      If you don't want malware, be mindful what apps you install, and flash the thing with Cyanogenmod, so that you can change permissions.

      For all the hullabaloo about security problems on Android, it's still a very small number of apps, and probably no worse than in the computing world.

    3. Re:The end? by jjetson · · Score: 1

      Or just don't use Android and don't worry about flashing or having to be cautious of what you download, where you visit, running a virus scanner etc. Wasn't this one of the biggest arguments on /. forever for why to use Linux over windows?

    4. Re:The end? by Anonymous Coward · · Score: 0

      Malware gets into the iPhone app store, too, despite Apple reviewing stuff.

    5. Re:The end? by powerchord84 · · Score: 1

      I have an iPhone on Verizon and have zero connectivity issues, anywhere, data or voice...perhaps you're thinking about the initial AT&T iPhone 4 release?

    6. Re:The end? by Machtyn · · Score: 1

      That Samsung Galaxy II S is looking pretty sweet. Any user reviews, likes, hates?

    7. Re:The end? by Anonymous Coward · · Score: 0

      Exactly. I've owned a Desire for several months now and not once have I experienced anything remotely resembling [bad]ware, despite having installed several third-party apps from unofficial sites. Besides, there are several free antivirus apps available through the Market, and ultimately Android by default prevents users from installing apps from anywhere else - changing this setting also displays a cautionary message.

      OTOH, if you're clicking (or tapping) to install every app you're presented with, chances are you'll catch something eventually. Just because "phone" has "smart" attached to it doesn't remove the user of that responsibility.

    8. Re:The end? by Paul+Slocum · · Score: 1

      Reception on my Android phone was worse in NYC than my Verizon iPhone 4.

    9. Re:The end? by Anonymous Coward · · Score: 0

      And promptly gets removed. Does that happen on a secondary android app market? No.

    10. Re:The end? by na1led · · Score: 0

      That's why I'm a big believer in OPEN SOURCE like Android! Don't get yourself trapped in the Proprietary Zone!

      --
      -- By all means let's be open-minded, but not so open-minded that our brains drop out.
    11. Re:The end? by nightfell · · Score: 1

      What reception issues? The ones that nobody seems to have a problem with except those who don't own or want iPhones for entirely different motivations?

    12. Re:The end? by SoftwareArtist · · Score: 1

      Nearly all of the Android malware comes from third party app stores, most of them in China. There have only been a handful of cases where malicious apps got into the Android Market, and they got removed quickly. I know lots of people with Android phones. I don't know of any of them of who have installed a custom ROM or run a virus scanner, nor of them ever having a malware infection.

      --
      "I'm too busy to research this and form an educated opinion, but I do have time to tell everyone my uninformed opinion."
    13. Re:The end? by roc97007 · · Score: 0

      As a Galaxy S owner, I'm not planning to buy anything from Samsung ever again for as long as I live. They could give me a Galaxy S II for free and I'd give it back. I want to see them out of business, destitute, crows picking out their eyes, their houses burned to the ground, the wailing of their women and children. I want to see their properties razed and the earth salted so it remains barren and desolate as a warning to others. I want every employee rounded up and branded "don't hire me" on their foreheads. I want the word "Samsung" to be stricken from all records as the curse word it is. I want it to be one of the seven words you can't say on television. (They can take "tits" off the list.)

      Other than that, yeah, it looks like an ok phone. They're trying to look too much like an iphone for my taste. I mean, if you want an iphone, buy an iphone. It's like buying a Japanese cruiser because "it's just like a Harley, only cheaper".

      (Caveat: I'm just not trendy enough for an iphone. I'm looking at the Droid X2 or the Bionic as my next phone. But. Not. Samsung. I don't care if their vibration mode consistently causes spontaneous orgasm. Not Samsung.)

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    14. Re:The end? by Kevin+Stevens · · Score: 1

      In all that ranting, you didn't even touch upon why you hate Samsung so much... maybe its common knowledge among Android users (though I don't think so, most seem to really like the Galaxy S from what I hear), but I have no idea what issues you had w/ your Galaxy...

    15. Re:The end? by luis_a_espinal · · Score: 1

      In all that ranting, you didn't even touch upon why you hate Samsung so much... maybe its common knowledge among Android users (though I don't think so, most seem to really like the Galaxy S from what I hear), but I have no idea what issues you had w/ your Galaxy...

      Indeed, talking about random, off-the-tangent borderline-lunatic rants. BTW, my wife and I own a Samsung Galaxy S (a Vibrant) each, with T-Mobile as the carrier. We simply love the gadget. It's good for what it is, excellent display (my 2-year old baby girl watch Avatar and assorted TV channels on them.) Before, we used to carry our dumb phones, ipods and cameras with us. No more, one single device that gives all that, and with beautiful enough display capabilities. As for mine, I've also installed other stuff for work (ssh terminals, unix tools and the like) and I'm thinking to get a USB keyboard (nice to have when wanting to VPN'ing and rebooting server from anywhere you have a signal.)

      And before that, most of my dumbphones were manufactured by Samsung as well... no complains. To the uber-off-the-tangent ranter, that's my experience. YMMY (something I wouldn't necessarily have to give a shit for.)

    16. Re:The end? by fermion · · Score: 1

      Android or Apple, RIM loses. RIM has huge fixed costs and only one product. It is not like Amazon who can fund whispernet through the sales of e-books even if they sell not actual Kindles. If RIM phones are not sold, there will be no one to buy subscriptions. What RIM needs a secure email app that runs on iPhone. It is likely that an Android App would be too easy to spoof or hack.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    17. Re:The end? by roc97007 · · Score: 0

      > In all that ranting, you didn't even touch upon why you hate Samsung so much...

      It doesn't matter why. The people who know will nod their heads and the rest probably didn't own a Galaxy S.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    18. Re:The end? by roc97007 · · Score: 1

      > And before that, most of my dumbphones were manufactured by Samsung as well... no complains. To the uber-off-the-tangent ranter, that's my experience.

      We've owned other Samsung phones in the past, and they've been great. The GSM slider my daughter had three years ago took a lot of abuse and continued to work perfectly, and was finally passed on to a friend down on his luck, and to my knowledge is still in use.

      But the Galaxy... what a piece of crap phone from what has sadly become a piece of crap company. Daughter is currently on her fifth or sixth, depending on whether you count the one that was dead-in-box at the repair center.

      The first one had no GPS. At all. Dead. From that we learned to check GPS in the store (there's an app you can download) to save a trip.

      Number 2 had no GPS. I count it because the salescreature absolutely insisted he could make it work, spent 45 minutes fiddling with it, finally turned on wifi assist and called it fixed. I asked to talk to someone else, got them to go back and get us another one.

      (GPS was important as we were about to go on vacation in an area we had never been, and it was important to me to know where my daughter was.)

      Number 3 worked, but the screen failed weeks later.

      Number four orientation sensor died weeks later.

      I don't count the next one because it would not boot so the tech at the service center dumped it and went and got another one.

      We're currently on what I choose to call number five, and it is malfunctioning in an entirely different way. Daughter doesn't want it fixed, she wants a different new phone. I don't blame her.

      Parenthetically, germane to this thread, daughter started using smartphones in middle school. She has owned a 7000 series and three Curves, the last one being an 8900. When the keyboard wore out on that one last year (she's a world class texter) she decided to try Android. And I have to admit, the Galaxy has a beautiful display. It just doesn't work worth a crap. There appears to be two, no, three, issues:

      (1) build quality is crap. If you get one that works correctly, treasure it. The rest of us had less pleasant experiences.

      (2) Samsung, for whatever reason, takes FOREVER to push out updates. Way beyond what other manufacturers do. And don't tell me it's the carrier -- 2.2 on the Galaxy still wasn't available almost a year after it was pushed out to other Android phones on all carriers. The strategy appeared to be to make you buy another phone to get a more recent version of Android. (2.2 was significant due to flash support) Google "Samsung Galaxy Update Debacle" for more information.

      (3) Samsung is even more reluctant than other vendors to admit that there is a problem. It took months to get them to admit that there was a GPS accuracy problem, and then they pushed out a fix that did nothing, and has been ignoring it since. Just what you wanted in a smartphone manufacturer.

      And PLEASE, don't take MY word for it. The forums are still online. There was MASSIVE discontent in the Galaxy community. (I say "was" because I suspect most of them have moved on by now.) If you got one that worked, or if you set the bar low enough that GPS being six blocks off to the northeast or "turn it sideways" not working anymore is ok with you, then great. I commend your tranquil approach to life.

      And so, this particular "uber off-the-tangent ranter" is not interested in owning another Samsung product of any kind, and I'm not shy about it.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    19. Re:The end? by hedwards · · Score: 1

      No, there was never any argument about that. For a long time there was little or no malware for Linux, that was a perk that came from the freedom you got with it.

      It's a choice that folks have to make for themselves, it's easy to never get into trouble if you have an authority figure telling you what you can and can't do. And that works fine so long as you never want to do something that the authority hasn't authorized. Otherwise you end up not being able to do the things that you want to do.

    20. Re:The end? by Anonymous Coward · · Score: 0

      As far as I can tell, the outage would be over if RIM was willing to cull the messaging data that is backed up on the network. A switch failed and while it was down, data backed up. Now they can't get it out fast enough. Their failure is their dedication to data security. (And not having fat enough pipes.) I'm sticking with my BB...

    21. Re:The end? by luis_a_espinal · · Score: 1

      I'm sorry to hear that. So far our experience (my wife and I) with it has been good. Except for one are in the northeast corner of Broward County (FL), we have never seen any interruption or problems with GPS down to the driving block. YMMV.

    22. Re:The end? by mrsurb · · Score: 1

      My wife just got one - loves it. It's her first smartphone - upgraded from a Nokia candybar. She finds it reasonably intuitive and there are no major frustrations. The only minor frustration so far is that there is no indicator LED or equivalent so she can't just glance at it to see if there's a missed call or message.

  11. Damn you RIM by monzie · · Score: 2

    Like many software consultants who travel all over the world, I have family and friends on BBM from many different countries. I have also come to rely on the blackberry for IM and email on the move. To make things worse, I also bought a BB Playbook which pairs nicely with my BB. And since it cant do email over wifi, the Playbook has also become essentially unusable for me. I'm on BIS ( not BES ) I would have been fine if I got a text message from ROGERS saying "hey BB service is down we'll be back in 3 days" - instead I am experiencing silent and sporadic outages. RIM, you've let me down.

    1. Re:Damn you RIM by GNU(slash)Nickname · · Score: 1

      How is it RIM's fault that Rogers didn't send you a text?

    2. Re:Damn you RIM by jjetson · · Score: 1

      I'm on Rogers and it was down over night while I was sleeping it looks like. It was back up this morning and is running fine. I don't know what you're talking about 3 days.

    3. Re:Damn you RIM by Anonymous Coward · · Score: 0

      Next time think twice before using a proprietary, platform specific instant messaging protocol such as BBM. Especially when there are many alternatives out there.
      Also think twice before buying a phone that depends on an extra server (BIS, what is it for anyway?) to do basic stuff such as email.
      And finally, never buy a tablet that can't even do email on its own.

    4. Re:Damn you RIM by Dog-Cow · · Score: 1

      I'm sure they sent you an email. You just can't read it because BBM is down.

    5. Re:Damn you RIM by BitZtream · · Score: 1

      He would have been Okay if Rogers stepped up to the plate and gave him some info, but it is RIM's problem and they should be the one telling him ... but since their shit is down, they can't ... they could also ask Rogers to send some SMS on their behalf, and they haven't.

      He was providing alternate possibilities that might have resulted in him not being as upset, that doesn't change who's at fault.

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    6. Re:Damn you RIM by monzie · · Score: 1

      I should have been a bit more clear. I have friends and family around the world ( especially South East Asia and Europe ) and I keep in touch with them using BBM. Since the last 3 days BBM service has been sporadic at best. Also once I checked my inbox I can see that I've actually missed emails ( emails in my corporate + personal GMail account which are there in my inbox but not on my phone )

    7. Re:Damn you RIM by monzie · · Score: 1

      My friends back in India got an SMS from their carriers that Blackberry service was down. People buy blackberries ( from carriers or otherwise ) and we all know it cannot function as a smartphone if RIM's servers are down. Carriers have a partnership with RIM ( and separate BlackBerry plans ) - it's a good thing to let people know when your subscribers depend on your servers being up.

    8. Re:Damn you RIM by sapgau · · Score: 1

      Don't expect much from Rogers, they suck!

    9. Re:Damn you RIM by GNU(slash)Nickname · · Score: 1

      that doesn't change who's at fault

      Never said it did. Still don't see why we're letting Rogers off the hook so easily though. Rogers (and Bell, and every other useless fucking telco out there) owns the relationship with the subscriber, and THEY should be the ones reaching out. They KNEW what was going on, there was no reason they couldn't have been proactive about letting their customers know. Instead they let them find out through the news media.

  12. Fortunately this will never happen to the iPhone by Anonymous Coward · · Score: 2, Insightful

    Yes, it's a good thing to mention that the iPhone 4S is sold out and coming out this week. Because as we all know, iOS 5 doesn't move almost every single existing feature that iOS has onto the iCloud, where similar outages can now affect Apple users.

    Nope. Definitely worth mentioning the iPhone 4S, because it totally competes with the Blackberry when it comes to enterprise services and security.

    Oh, wait, everything I've said so far is wrong. Oops.

    Seriously, what does the iPhone have to do with a Blackberry outage? No one using a Blackberry is going to switch to the iPhone, because the iPhone doesn't fill the same niche in any way. If you want a phone that can play Angry Birds, get an iPhone.

    If you want a phone that can integrate with your existing IT infrastructure, you get a Blackberry or an Android.

    The RIM outage might push more people over to Android, but it's not going to push anyone to iPhone. The iPhone is a shiny consumer toy, it's not a serious smart phone. The fact that the great new features for the iPhone 4S are a camera and a greeting card service is proof enough of that.

  13. Do you believe in coincidences? by Coisiche · · Score: 1

    I suspect that people will fund it strange that it would happen at the worst time it could but the truth is that it always will if your infrastructure doesn't incorporate the redundancy to cope with the issues that are going to occur.

  14. RIM are wussing out... by Richard_at_work · · Score: 3, Interesting

    In the UK, on both outages, RIM has let the mobile networks take full blame for all of the issues - they haven't issued a statement, or let the networks know what to tell customers, with network call centers as much in the dark as the callers themselves.

    1. Re:RIM are wussing out... by Daxx22 · · Score: 1

      Blind hatred much? Public statements have been out since October 10th: http://uk.blackberry.com/serviceupdate/ If you work for one of those call centers, blame your management for not communicating with you, not RIM.

    2. Re:RIM are wussing out... by Sockatume · · Score: 1

      They have issued several statements. I'm not going to do your work for you, here's a BBC News search. They're quoted on several occasions.

      http://www.bbc.co.uk/search/news/?q=blackberry

      --
      No kidding!!! What do you say at this point?
    3. Re:RIM are wussing out... by Pirow · · Score: 1

      I share your frustration, RIM have been making the odd statement it certainly doesn't feel like they're doing enough when you're on the front line and you have people who expect their BB to be replaced with an iPhone free of charge because of this outage.

      I'm sure there must be some dialogue between the operators and RIM, but all that's filtering down to my level is pretty much "Yeah, it's up" (when it's not) or "Nah, it's down" so I'm pretty much relying on twitter and the BBC site for information although I'm not blaming RIM for that.

      For consumers I certainly feel that they're on their last legs, their QA sucks as I'm dealing with faulty Blackberries on a daily basis, the Torch was buggy as hell and the BB 9900 is a joke (so many are DoA), I'd never recommend a Blackberry to anybody!

    4. Re:RIM are wussing out... by Anonymous Coward · · Score: 0

      They've made plenty of statements, retard.

    5. Re:RIM are wussing out... by AmiMoJo · · Score: 1

      Vodafone have not been able to supply data service to my Android phone for a few weeks now in my area. No sign of a fix yet. I'm claiming compensation, not because I care about the money but because it is the only stick I have to hit them with in the hopes of making them work a bit faster.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    6. Re:RIM are wussing out... by Anonymous Coward · · Score: 0

      WTF? Is the problem some kind of secret? There's zero details there. Just a bunch of vapid babble.

  15. Why? by Anonymous Coward · · Score: 0

    because their bb messenger is down. that's why!

    1. Re:Why? by mr1911 · · Score: 1

      Whoosh!

      The one that explained it seems to be the only one needing an explanation.

      --
      This post comes with a double-your-money-back guarantee!
      Any offense taken to this post is at your sole discretion.
  16. Just Switched by tgetzoya · · Score: 2

    I just switched from a Blackberry to the Motorola Bionic on Sunday. I feel lucky now.

    1. Re:Just Switched by sgt+scrub · · Score: 1

      +1 Dodge

      --
      Having to work for a living is the root of all evil.
    2. Re:Just Switched by Unequivocal · · Score: 1

      How's the Bionic working for you? Was eying the Thunderbolt and the Bionic recently..

    3. Re:Just Switched by tgetzoya · · Score: 1

      I love this phone. Other than having to charge it twice a day the data speed is twice as fast as my home cable connection. I haven't touched my actual computer since getting all my data onto the phone. I've played with the Thunderbolt before and I must admit it feels sluggish against the Bionic. My suggestion would be to wait for the Samsung Nexus Prime to ship first. They're virtually equivalent but the Prime will have a better screen and processor.

    4. Re:Just Switched by Unequivocal · · Score: 1

      You charge it twice a day?! That seems like a total deal killer for me! It's like a long lived laptop, and I guess I'll have to start thinking about 4g phones that way? Thanks for the advice about nexus prime. I'm using a droid eris right now with few complaints so sluggish probably not something I'm going to be complaining about..

    5. Re:Just Switched by tgetzoya · · Score: 1

      To put in perspective, I literally live across the street from the cell tower so I constantly have 4 bars at home. I have it connected to my WiFi when I'm at home as well. I went to bed with the battery at 80% and woke (around 7 hours later) to it at 60%. By late afternoon, at work with 3 bars of 4g, it was at 40% with only slight work/personal email usage. Today I decided to turn 4g off and see how that went. The lasted quite a bit longer with 4g turned off. So my suggestion is to turn off WiFi and 4g when they are not necessary. Also I'd like to point I do use my phone as if it was a laptop, so if you're not a big app person then your battery life will increase :-)

  17. NOT the final nail by Anonymous Coward · · Score: 0

    People who think that Blackberry is about to die are delusional. While I cannot argue that they are floundering in DEEP trouble, and indeed appear on the brink of collapse, the reality is that corporations depend too heavily on BES... for now.

    ActiveSync to iDevices and Android works just as well (some argue better) than BES, and anyone (*cough*) who has ever administered BES knows what a pain in the ass it is. But it works, and for the most part works well.

    While consumers only seem to care about launching birds out of slingshots and using a text messaging system that is only marginally better than traditional SMS/MMS (oh! I can see when they read it! and when I can't, I'm going to defect to iPhone anyway because this is clearly the only reason to use a device!), corporations and admins care about the track record RIM brings to the table for security and manageability. And that's a big sector who has yet to be convinced by the same flash and glitz that seems to win over consumers (i.e. iDevice).

    Blackberry has some years left. At the moment, the only people who can put the final nail in RIM's coffin are RIM.

    1. Re:NOT the final nail by mr1911 · · Score: 1

      Blackberry has some years left. At the moment, the only people who can put the final nail in RIM's coffin are RIM.

      And an extended outage is not trying very hard to do that how?

      --
      This post comes with a double-your-money-back guarantee!
      Any offense taken to this post is at your sole discretion.
    2. Re:NOT the final nail by MrSmith0011000100110 · · Score: 1

      The market as a whole can put the final nail in RIM's coffin by finally getting off of the Exchange titty. It's funny how in almost every case, we (the IT community) doesn't like things to be proprietary, but we're willing to let M$ and RIM chew through our budgets year after year. I'd rather have a fleet of iPhones(which I hate by the way) and/or Android devices that I can remotely wipe running IMAP mail and a centralized calendar solution(Darwin) than ever EVER deal with BES and Exchange again. Seems like a valid solution to the overall problem rather than just complaining about one piece of the greater cancerous whole. OT, my CEO actually wouldn't give up his BB in favor of an iPhone/Android phone because all of his CEO friends are still on BBM. Guess these guys never heard of SMS.

    3. Re:NOT the final nail by sarhjinian · · Score: 1

      If RIM's executives had any brains, they'd:

      • Pay whatever Citrix and Salesforce.com want in order to get PlayBook clients for XenApp/XenDesktop, RDP and the force.com suite
      • Pay Rovio whatever it takes to port Angry Birds.

      Ballmer was right: developers are everything, and if Messrs. Balsille and Laziridis don't want to look like chumps, they should be throwing every spare nickel they can scrounge into getting stuff ported. Take a look at the top 25 downloads for the iTunes App Store, contact the developers, and dump some of your supposedly-record-revenue into getting those apps ported.

      --
      --srj/mmv
  18. Oops no rollback ? by Colin+Smith · · Score: 3, Interesting

    No B infrastructure?
    No testing?

    Bet the business made lots of money though.
     

    --
    Deleted
    1. Re:Oops no rollback ? by mrsmiggs · · Score: 2

      On Channel4 news (in the UK - report here) a spokesman said it was a problem with their core switch infrastructure at their primary European site in Slough. Their backup infrastructure was also not functioning correctly either - the problem with the backup infrastructure is unspecified. My first reaction to that is that it must be gathering dust somewhere untested - but it's been on and off for the last three days in the UK so either they have the same problem with the backup infrastructure, they are lying about having a backup infrastructure or their back up plan is to use the North American network for European traffic. If that's the case did the volume of traffic just take out the North American network?

    2. Re:Oops no rollback ? by Anonymous Coward · · Score: 0

      A "problem with their core switch infrastructure"? It does give them time to patch in the kind of decryption and snooping capabilities that governments have been calling for.

  19. Re:Fixed that for you by LWATCDR · · Score: 1

    Ahhh No.
    It has a much faster dual core CPU, a new radio that supports both GSM and CDMA and a new higher resolution camera, and a new antenna. The only things that didn't change is the screen which a lot of people still think is the best screen on the market, the sensors and frankly I do not know what else they could have added their, and the case.
    It is very close to a new phone but it is without a shadow of a doubt a much improved version of the 4.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  20. Re:Fortunately this will never happen to the iPhon by Anonymous Coward · · Score: 0

    If you want a phone that can integrate with your existing IT infrastructure, you get a Blackberry or an Android.

    What about me ... iPhone integrates my my existing IT infrastructure. I DON'T KNOW WHAT TO CHOOSE!!!

  21. Re:Fortunately this will never happen to the iPhon by Anonymous Coward · · Score: 0

    So what you're saying is, if you want a phone that does what you want it to, then get an iPhone. But if you want a phone that does what your corporate IT department wants, get a BB.

  22. Re:Fortunately this will never happen to the iPhon by DrgnDancer · · Score: 3, Interesting

    Ehh, apparently you missed a memo or five. iPhones and Android phones have both been able to integrate into corporate networks for quite a while. I have full e-mail, calendaring, and contact sync from the corporate exchange server on my iPhone. We're talking a Fortune 100 multinational here, not "dude the e-mail server guy totally hooked me up with e-mail on my iPhone!" On top of that I can use the VPN server to direct connect to the corporate network and manage my systems from the wifi in the mall if there's an emergency. Maybe a Blackberry can do that too, I don't know, but there's nothing I need to do remotely that I can't do from my phone. I also happen to know for a fact that this is all true for Android too (the guy I replaced uses a Droid something or other and he had the same setup I do). The days when Blackberry could just say "yeah, but we have all the business clients" are long over. They need to compete on features, because business no longer goes to them by default.

    --
    I don't need a million points of light, just two points of multi-mode fiber and a 10 Gig-E router.
  23. my bad by damn_registrars · · Score: 2

    I just rebooted my berry early yesterday for the first time in several months. I then went ahead and installed all the available software updates.

    I'll try to do software updates at less important times next time.

    --
    Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
  24. Fix it by Anonymous Coward · · Score: 0

    Looks like a RIM job.

  25. Double Standard by jjetson · · Score: 2

    It's funny how so many people jump all over RIM in a situation like this but completely forget when the east coast earthquake knocked out all the Android and iPhones and BlackBerrys were the only thing working.

    1. Re:Double Standard by Anonymous Coward · · Score: 1

      I don't think anybody can compare to a network outage probably caused by them screwing something up, and cell phone towers being overloaded due to a natural disaster... not even close to a double standard!

    2. Re:Double Standard by dcavanaugh · · Score: 3, Interesting

      Not exactly. Blackberry operates a parallel e-mail system, meaning the typical user has corporate e-mail service via Exchange, with BES connecting Exchange to the world of Blackberry e-mail. An earthquake is a natural event that is addressed in disaster recovery planning. The earth shook, things broke, we get it. When BB has an outage (for whatever reason), people start to wonder why we need the redundant layer of BB service in the first place. Corporate e-mail (e.g. Exchange) is viewed as a necessity, while BES is optional. It is certainly possible to get a smart phone to process e-mail without BES.

      I guess it all boils down to how reliable your core e-mail service is. In the companies where I have experience with Exchange coexisting with BES, BES was a nuisance but it almost always worked. We had a lot of downtime with Exchange, so for the most part we appreciated having our Blackberrys work when Exchange didn't. Better admins or a better e-mail server might have made us reconsider the value of BES, since it was an additional point of failure. But in our case it helped more than it hurt.

    3. Re:Double Standard by BitZtream · · Score: 1

      People completely forget that because it didnt' actually happen.

      No one anywhere I'm aware off lost service on their iphones or androids. Perhaps there were some over loaded phone circuits so calls and connectivity fluxuated because of carrier load that we just didn't notice and so maybe there was something you could call 'an outage' that lasted a few minutes, but there was nothing that happened for 3 days, and I'll call bullshit that RIM was working when iPhones don't. My iPhone talks directly to my mail server, Apple has no part in the process, as long as I have a network connection and my server in my datacenter is connected and online, I can get my mail.

      I don't think you understand how mail works for EVERYONE OTHER THAN BLACKBERRY USERS.

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    4. Re:Double Standard by Anonymous Coward · · Score: 0

      Citation needed.

    5. Re:Double Standard by Anonymous Coward · · Score: 0

      What?

      99% of us don't live anywhere near the East Cost of the United States of America and have absolutely no idea what you're on about.

    6. Re:Double Standard by Anonymous Coward · · Score: 0

      That's interesting. I live ~30mi (Charlottesville to be exact) from the east coast earthquake epicenter. Not a single person I know had any cell phone service intereuption.

    7. Re:Double Standard by Anonymous Coward · · Score: 0

      Slashdot is US centric, according to the FAQ. If its news are from/for US nerds, and enjoyed by other nerds world-wide, you'd have to rethink your statement. How else would isolated congresman comments made on /. matter so much if even 50 percent of the people here were NOT from the US? Let alone, "99%"

      Oh, and another thought is this: the majority of the US population is within 100 miles of its coasts

  26. iPhone reception issues have been addressed by SuperKendall · · Score: 4, Informative

    A) the antenna design is a slightly altered on that was introduced with the Verizon iPhone. The antenna design is actually very good, you get much better reception with the larger external antenna - the only downside was the gap you could touch to potentially drop a call (if reception was weak), which has been moved to where you can't hit it accidentally. It's also not like you cannot affect signal strength similarly with almost any phone, search for "HTC death grip" and see what I mean. Your meaty hand does a great job of reducing signal strength when you wrap it around any phone tightly.

    B) You can opt for Verizon or Sprint for voice service, which have better call quality - but slower data feeds. With the 4s at least you can still roam in GSM countries even if you have Verizon, which is nice. That stopped me from leaving AT&T before.

    The annoying thing though, is that you cannot buy an unlocked iPhone to use with anything but a GSM carrier. I was hoping to buy an unlocked hone and try Sprint for a while... so be aware if you wanted to get an unlocked phone for international travel you'll be using AT&T.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:iPhone reception issues have been addressed by Anonymous Coward · · Score: 1

      The Sprint iPhone 4S have unlocked GSM, and Verizon will unlock the GSM after 60 days (as long as you've been paying your bills), so you can use either of these phones with local SIM cards for international travel.

    2. Re:iPhone reception issues have been addressed by Sockatume · · Score: 1

      Specifically, they've now got two cellular antennas, which allows them to swap to whatever one gets the clearest signal. If you're holding it in your hand, you're covering one antenna (which runs around the base of the phone) but not the other (which runs across the top).

      I'll note with some irony that one of Apple's "death grip" comparison videos showed them death-gripping a Droid handset which itself had two antennas. Apple was apparently unaware of this because produced an eyebrow-raisingly implausible demonstration in which they were able to kill the phone's cellular signal by covering just one of them.

      --
      No kidding!!! What do you say at this point?
    3. Re:iPhone reception issues have been addressed by Anonymous Coward · · Score: 0, Troll

      Your meaty hand does a great job of reducing signal strength when you wrap it around any phone tightly.

      You know, most sane people wouldn't count "you're holding it wrong" as "addressing the issue." I guess it's comforting to know that the reality distortion field persists even after death.

      The annoying thing though, is that you cannot buy an unlocked iPhone to use with anything but a GSM carrier.

      Wait, is this SuperKendall admitting there's a flaw with his hallowed Apple products? Oh, wait, of course not. He's pushing the blame for that onto the mobile carriers. After all, Apple can do no wrong.

      Wait, what does the iPhone have to do with an RIM outage in the first place? Oh, right, nothing, other than as an excuse for Apple fans to act all smug and superior. But don't worry, no one is going to get an iPhone 4S to replace their Blackberry. They're all sold out to Apple fanboys, after all.

      It's a good time to be an Android smartphone maker, though, since there are plenty of those out there, and almost all of them are superior to the 4S in any case. Especially if you require features like "being able to install apps outside the official app store," "user replaceable batteries," and "user replaceable storage." Honestly, I suppose I could make do without an SD micro slot. The first two? Not a chance.

      (As an aside, anyone else find it hilarious that Apple is so heavily advertising the camera in the 4S without those last two? Especially the 1080p video feature? I wonder how many minutes it can record before running out of space and battery. Can't be too much. But that has nothing to do with this story. I'm sure there will be plenty of iPhone 4S Slashvertisements to ask that in later.)

    4. Re:iPhone reception issues have been addressed by Anonymous Coward · · Score: 1

      Not true, Sprint has announced that the SIM slot on their phone will remain unlocked, so you'll be able to pop in whatever microsim you want when you're overseas.

    5. Re:iPhone reception issues have been addressed by Solandri · · Score: 1

      The annoying thing though, is that you cannot buy an unlocked iPhone to use with anything but a GSM carrier.

      That doesn't have anything to do with phone. Sprint and Verizon just won't activate a CDMA-unlocked phone on their networks. It has to be one of their phones for them to activate it. No technical reason for it, just vendor-enforced lock-in. (I use Sprint BTW.)

    6. Re:iPhone reception issues have been addressed by BitZtream · · Score: 1

      No, they don't. This is an Apple requirement as they want to ensure they get recurring monthly revenue more than they care about the $450 subsidy.

      No phones will be unlocked until at least november, sold directly from apple initially.

      Second, nor Verizon or Sprint are GSM.

      Of course the real problem is that even when 'unlocked' the phone's OS is configured to use a specific upstream provider for several functions ... i.e. your sprint iphone is never going to get visual voicemail on AT&Ts network, intentionally.

      This is all well documented, most of it on Apples website.

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    7. Re:iPhone reception issues have been addressed by BitZtream · · Score: 0

      ...

      Uhm, the problem before was that you were effectively shorting the two antennas ... which means ... there were already two. Its not an issue that you are 'covering' them, its that you are shorting them together, changing their functional parameters due to the inductance, capacitance and resistance of your body.

      Apple was aware, but completely unconcerned with the 'death grip' because internal and real world tests show that even when held in a way that gave the phone THE WORST POSSIBLE SIGNAL STRENGTH, it was still an order of magnitude better than all but a handful of phones as far as signal strength and reliability. Yes, even on its worst day with the worst 'death grip' you could put on it, it still probably out performed EVERY PHONE YOU'VE EVER OWNED.

      You truly have absolutely no clue what the issue was.

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    8. Re:iPhone reception issues have been addressed by Anonymous Coward · · Score: 0

      The Verizon and Sprint iPhones have both CDMA and GSM radios. Lots of CDMA phones do this so that they can be used in GSM-only countries when travelling.

    9. Re:iPhone reception issues have been addressed by gstrickler · · Score: 1

      Uh, no. The iPhone 4S has two Cellular antenna's, the iPhone 4 (and most other phones with Wi-Fi) had a cellular antenna and a Wi-Fi antenna. The 4S uses diversity reception and transmission for cellular communication. You might want to read what he wrote and get your fact straight before bashing him.

      --
      make imaginary.friends COUNT=100 VISIBLE=false
  27. Re:Fortunately this will never happen to the iPhon by gstoddart · · Score: 1

    Surely you don't expect people to listen to facts about the iPhone around here do you?

    They're too busy being smug and hip by blaming the users of Apple products of being smug and hip.

    --
    Lost at C:>. Found at C.
  28. RIM = Run Away In Motion? by PolygamousRanchKid+ · · Score: 1

    Well, the outage seems to be in motion . . .

    BlackBerry Outage Spreads To North America

    --
    Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    1. Re:RIM = Run Away In Motion? by Anonymous Coward · · Score: 0

      You suck at acronyms.

  29. Re:Fortunately this will never happen to the iPhon by Sockatume · · Score: 2

    It doesn't move "almost every single existing feature" onto iCloud. Literally every single iCloud feature is optional. Here's the breakdown:

    * Option to do backups to iCloud server.
    * Apps have access to a Dropbox-style storage space for syncing info across devices.
    * Rebranding Apple's webmail, contacts, and calendar services to iCloud.
    * Option to redownload previously purchased iTunes content on the device.

    So if iCloud goes down:

    * Have to do backups locally
    * Angry Birds saves don't sync any more
    * Can't check iCloud email, have to edit contacts and calendar entries manually on each device. (If you use iCloud for those.)
    * Have to plug into computer to copy purchases

    Whoop-de-fucking-do. It's exactly the same situation I was in if my Nokia stopped talking to Google Sync.

    --
    No kidding!!! What do you say at this point?
  30. Not again by Anonymous Coward · · Score: 0

    Well combined with the unpatched bug that prevents me from running Appworld and multiday failures of BBM, email, web browsing facebook etc.

    I'm not looking at another blackberry.

  31. Re:Fortunately this will never happen to the iPhon by geoskd · · Score: 1

    They need to compete on features, because business no longer goes to them by default.

    Of course not, their routers are down, duh...

    --
    I wish I had a good sig, but all the good ones are copyrighted
  32. iCloud is focused on DEVICE storage first by SuperKendall · · Score: 1, Redundant

    Because as we all know, iOS 5 doesn't move almost every single existing feature that iOS has onto the iCloud

    What you do't know is what that means. iCloud is there as a serve to help sync data between devices. You could lose iCloud for 50% of the day and probably not notice, since all of your cloud based data would be eventually synchronized.

    Many of the iOS5 features added don't use iCloud at all.

    Definitely worth mentioning the iPhone 4S, because it totally competes with the Blackberry when it comes to enterprise services and security.

    Between VPN, active sync, and remote management support - Yes, yes it does. At least you got one right.

    Oh, wait, everything I've said so far is wrong. Oops.

    No, just that first thing. Glad to help you.

    If you want a phone that can integrate with your existing IT infrastructure, you get a Blackberry or an Android.

    Oddly businesses like to communicate and secure devices, which would instead lead to choosing an iOS device as so many have...

    You clearly have no idea what is happening in the enterprise space. iOS uptake is huge.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:iCloud is focused on DEVICE storage first by sarhjinian · · Score: 1

      Between VPN, active sync, and remote management support - Yes, yes it does. At least you got one right

      VPN yes (though it's not really needed with BES), activesync doesn't matter. Management, though, is not even in the same ballpark on iOS. OTA profiles work, but they don't do a tenth of what BES can do, and they're a bitch to design and deploy compared to BES, and the third-party solutions that approach BES cost serious money. Android has nothing in this space, or at least nothing that doesn't cost a bunch of money to bolt on.

      But yes, iOS adoption in the enterprise is on a roll. It's driven mostly by the iPad, not so much the iPhone, and for very good reasons: the iPad really is a very good tool for giving non-technical people apps and services without the compromise of a small screen phone or a complex, full-blown desktop/laptop.

      --
      --srj/mmv
  33. The Voice of the Future by sehlat · · Score: 2

    On the first day of the European outage, I was leaving my office and a student got on at the second floor. She was texting on her phone and I asked her about that, since it was a Blackberry and, as she commented still working in the US. Her reply was illuminating.

    "Yes, but they're on the way out."

    If you can't catch 'em young, you're toast.

  34. No love here. by sgt+scrub · · Score: 1

    Rim made a living off disabling IDL in IMAP and selling it as a middleware product, suing the shit out of people doing the same thing, and gouging customers that use SMS. I don't wish they go out of business. I wish they go out of business and rot in hell.

    --
    Having to work for a living is the root of all evil.
    1. Re:No love here. by sarhjinian · · Score: 1

      Rim made a living off disabling IDL in IMAP and selling it as a middleware product

      IMAP IDLE is to BES what masturbation is to sex.

      If you mean IMAP IDLE versus BIS you'd have a point, except that BIS is free and does calendaring and address books for years, too, where IMAP IDLE is mail-only. Heck, even BES Express is free these days, and you can certainly strongarm RIM and your carrier into giving you BES CALs for nothing if you're large enough.

      and gouging customers that use SMS

      By this I assume you mean BBM, which is free. You do, of course, need a data plan, but data plans that support BBM cost less than most text plans do. There's a reason why BBM is terrifyingly popular with teenagers and it has everything to do with how much cheaper it is than SMS or MMS.

      --
      --srj/mmv
    2. Re:No love here. by jimicus · · Score: 1

      Last time I checked - which I concede was about two years ago now - you'd be astonished how few phones support IDLE. I can understand that in Windows Phone (support ActiveSync but not IMAP IDLE and you can then tell customers "You'll need to buy Exchange if you want push email"); I can't understand it on other phones.

    3. Re:No love here. by Lehk228 · · Score: 1

      it also works where reception is bad but wifi is available

      --
      Snowden and Manning are heroes.
  35. Re:Fortunately this will never happen to the iPhon by pnewhook · · Score: 1, Flamebait

    iPhones and Android phones have both been able to integrate into corporate networks for quite a while.

    iPhones and Android phones have both been able to *UNSECURELY* integrate into corporate networks for quite a while.

    --
    Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
  36. How can ANY company trust RIM? by SuperKendall · · Score: 0

    I'm not even talking about the outage. I'm saying that if I owned a large company no WAY would I want lots of potentially sensitive communication going through third party servers.

    It was a good idea for a while because the advantages you got greatly outweighed the potential danger. But at this point as you say Activesync works really well. Why take the risk to open a portal for potential corporate espionage when you do not have to?

    As a an only slightly hypothetical example, what if China asked RIM for some communications and then shared them with a chinese company? RIM has shown they will hand over data to security organizations and in some places like China with nationalized industries you could easily see how they might misuse that ability to peer into what you are doing.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:How can ANY company trust RIM? by sarhjinian · · Score: 1

      I'm saying that if I owned a large company no WAY would I want lots of potentially sensitive communication going through third party servers.

      This is what RIM has BES for, and what large companies use. (well, I assume; if you're a large company and using BIS you must have a lot of time on your hands)

      Intercepting BIS is easy: all the government has to do is tap into RIM's BIS infrastructure in the country in question, which they're within their right to do. In the case of BES, you own the encryption keys, not RIM. If you don't trust BES, well, at that point you're into paranoia territory.

      --
      --srj/mmv
    2. Re:How can ANY company trust RIM? by Anonymous Coward · · Score: 0

      "no WAY would I want lots of potentially sensitive communication going through third party servers"... And yet you then talk about Activesync, where at a bare minimum you're going through your exchange server, your firewall, your ISP, a bunch of other ISPs, your wireless carrier's firewalls, GGSNs, SGSNs, BSCs, and your phone, and it's (at best) protected by SSL (proved corruptible by broken CAs) rather than real shared-key crypto with proper key rotation.

  37. Re:Fortunately this will never happen to the iPhon by sgt+scrub · · Score: 1

    Yes but your not having to use expensive middleware and are not tied to Microsoft products for services. Also, your mail client is able to use IDL in IMAP for "push email". So it totally doesn't count as "integrating into the existing IT infrastructure".

    --
    Having to work for a living is the root of all evil.
  38. Thanks! by SuperKendall · · Score: 1

    I had not heard that alternate carriers would unlock GSM, great news. Perhaps it will convince AT&T to follow suit...

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  39. Re:Fortunately this will never happen to the iPhon by Bucky24 · · Score: 1

    A company that we contract with is desperately trying to move away from Blackberry because the devices have an incredible amount of difficulty connecting to their enterprise services. iPhones and Android phones have no problem at all.

    --
    All the world's a CPU, and all the men and women merely AI agents
  40. Re:Fortunately this will never happen to the iPhon by GNU(slash)Nickname · · Score: 1

    iPhones and Android phones have both been able to integrate into corporate networks for quite a while.

    iPhones and Android phones have both been able to *UNSECURELY* integrate into corporate networks for quite a while.

    Hey, I'll play.

    iPhones and Android phones have both been able to integrate into corporate networks *RUNNING EXCHANGE* for quite a while.

  41. Re:Fixed that for you by iluvcapra · · Score: 1

    It's been remarkable to see a bunch of otherwise-super-technical slashdotters fall back on criticizing a cellphone's case design. For some reason I thought this was part of the "shiny" "iBling" aspect of a product I was supposed to ignore.

    --
    Don't blame me, I voted for Baltar.
  42. Re:Fortunately this will never happen to the iPhon by iluvcapra · · Score: 1

    To be fair, iOS 5 supports certificates, and the email client has always had SSL (certainly the MTA side wasn't secure, but what else is new?)

    Android supports this as well with some third-party somethingerother.

    --
    Don't blame me, I voted for Baltar.
  43. Re:Fixed that for you by JustAnotherIdiot · · Score: 1

    I'll be totally honest with you, I was making assumptions that, since they didn't call it the iPhone 5, that little/no improvements were made.
    That, and the only apple dork I talk to wasn't interested in it.

    After reading LWATCDR's comment though, I'd like to point out I was wrong.

    --
    What do I know, I'm just an idiot, right?
  44. Re:Fortunately this will never happen to the iPhon by pnewhook · · Score: 1

    iPhones and Android phones have both been able to integrate into corporate networks *RUNNING EXCHANGE* for quite a while

    Sure it can, just not as well as a BB. As Microsoft states: iOS 4 ActiveSync issue reflects Apple's priorities. "They don't have a vested interest in the load on an Exchange server ... The iPhone is not meant to be an enterprise device

    --
    Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
  45. Could've been worse by 93+Escort+Wagon · · Score: 1

    Thank goodness RIM's been losing market share - this could've affected a lot more people!

    Seriously, though - using a centralized server does have its selling points, especially to corporations. Unfortunately Blackberry users are currently experiencing the negative aspect of that design decision.

    --
    #DeleteChrome
    1. Re:Could've been worse by Anonymous Coward · · Score: 0

      They went from 40 to 70 million active users last year. Losing market share sure, but they aren't exactly losing users.

  46. Re:Fortunately this will never happen to the iPhon by iluvcapra · · Score: 2

    This is the big difference between iCloud and other cloud servcies. iCloud is primarily a synchronization platform, there's some remote storage but it's meant to always backs local assets, much more like Dropbox than Google Apps. A pure cloud solution would just let you read everything off the remote, but doesn't necessarily make it easy or friendly to maintain local mirrors.

    If the servers go down, you lose the ability to sync, but you don't lose what you have.

    --
    Don't blame me, I voted for Baltar.
  47. Re:Fortunately this will never happen to the iPhon by MachineShedFred · · Score: 1

    Seriously, what does the iPhone have to do with a Blackberry outage? No one using a Blackberry is going to switch to the iPhone, because the iPhone doesn't fill the same niche in any way. If you want a phone that can play Angry Birds, get an iPhone.

    Except that they are, and in droves.

    --
    Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
  48. Really? What was the name of the "malware"? by SuperKendall · · Score: 1, Offtopic

    Malware gets into the iPhone app store, too, despite Apple reviewing stuff.

    What "malware" was that?

    Applications cannot look at other application data or alter the system. So just what is that "malware" supposed to do? What was the application?

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  49. Re:Fortunately this will never happen to the iPhon by pnewhook · · Score: 1

    But it just doesn't do it seamlessly. Besides the much lower batterylife on IOS devices with activesynch push, it doesn't seem to be reliable: http://support.apple.com/kb/ts1868

    --
    Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
  50. Re:Fortunately this will never happen to the iPhon by MobileTatsu-NJG · · Score: 1

    Seriously, what does the iPhone have to do with a Blackberry outage?

    Akward timing, like the summary said.

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  51. Wrong all over by SuperKendall · · Score: 0

    You know, most sane people wouldn't count "you're holding it wrong" as "addressing the issue."

    As noted, they adjusted the external antenna and even provided two receivers to adapt.

    That's as far as you can address it, as mentioned if you really want to degrade the signal on any phone you can.

    The iPhone at least has much better reception because of the external antenna design than many other phones.

    Wait, is this SuperKendall admitting there's a flaw with his hallowed Apple products?

    That's because unlike you, I know what the hell I am talking about and not afraid to list good AND bad points of any device. You would never in a million years admit to a flaw in your device of choice - hell, you can't even use a real ID.

    Although as it turns out you can simply buy a Verizon/Sprint phone and use a SIM card in another country anyway (they unlock GSM) so the point was moot.

    anyone else find it hilarious that Apple is so heavily advertising the camera in the 4S without those last two?

    Wow, you've utterly lost touch with things that are important to real people, haven't you?

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Wrong all over by Anonymous Coward · · Score: 1

      As noted, they adjusted the external antenna and even provided two receivers to adapt.

      And as tech sites noted, this is the same design as the Verizon iPhone 4, and it's absolutely no improvement.

      That's because unlike you, I know what the hell I am talking about and not afraid to list good AND bad points of any device. You would never in a million years admit to a flaw in your device of choice - hell, you can't even use a real ID.

      At least I know how to use HTML and the Continue Editing button. And what makes you think I'd never admit flaws in an Android phone? There are plenty of pros and cons to every individual phone, but there's one giant pro that outweighs anything Apple offers: choice. Don't like a flaw in the Droid? Get an HTC Evo. Don't like the HTC? Get a Samsung Galaxy. And there are a ton of other options.

      Although as it turns out you can simply buy a Verizon/Sprint phone and use a SIM card in another country anyway (they unlock GSM) so the point was moot.

      Oh, look, we're back to "Apple can do no wrong." That didn't take long.

      Wow, you've utterly lost touch with things that are important to real people, haven't you?

      Have you ever talked to real people? Being able to swap batteries is a pretty big deal with a phone. Everyone I know who owns an iPhone has one of those external battery pack cases because without it the battery life is absolutely abysmal. The fact that there are a ton of accessories to deal with this flaw seems to suggest that real people think it's a real flaw.

      As for removeable storage - well, which would you rather do: spend $300 on a 32 GB iPhone, or $200 on the 16 GB iPhone and then another $40 to get a 32 GB microSD card? Or, even better, get the 16GB model right now, then expand with a microSD card in a year when you need the space?

      Don't forget, they're selling the iPhone as this media hub with all your music, videos, and pictures on the device. And since you've already claimed that they're not using the cloud for that storage, expandable local storage isn't a "nice to have," it's a REQUIREMENT. Unless, of course, they are storing it all on the cloud and we can look forward to a 3-day Apple iCloud outage.

    2. Re:Wrong all over by SuperKendall · · Score: 0

      And as tech sites noted, this is the same design as the Verizon iPhone 4, and it's absolutely no improvement.

      Idiot Apple Hater, In every message I said you can block the signal from any phone. YOUR phone has the same issue. The only real weakness was bridging the antennas, that was resolved.

      At least I know how to use HTML and the Continue Editing button.

      AC Apple Haters are not worth using Preview for. You can look on the slip as a sign on contempt for your pitiful arguments.

      Oh, look, we're back to "Apple can do no wrong." That didn't take long.

      Since it's not Apple creating issues here but carriers, we can see here that all you care about is how an issue can be made to look Apple bad, not what is happening technically.

      Have you ever talked to real people? Being able to swap batteries is a pretty big deal with a phone.

      That's only for phones that can't last a whole day.

      People with iPhonnes don't care since they can go a few days without charging. I'm sure your Android friends do complain all the time. What a boon it is that you get to carry around an extra battery all the time, when I only have to carry an external battery pack (smaller than you spare battery) on a plane flight. Or at least I used to, the battery on the iPhone 4 is good enough I don't even need that for an international flight anymore... so I stopped carrying one even then.

      I'll let you have the last word since Apple Haters will keep erecting monuments to their own ignorance as long as they can. But I have aptly demonstrated you have no idea about iPhones, real phone users, or pretty much anything. So sad to be not only so ignorant, but also a coward afraid to use a real ID so people can remember when you are wrong... that is truly how we know you don't know what you are talking about, and unwilling to learn.

      --
      "There is more worth loving than we have strength to love." - Brian Jay Stanley
  52. Nothing has improved on the new models... by sco_robinso · · Score: 1, Flamebait

    I have a new BB (9900) with OS7 (via. work) and have been completely underwhelmed by it. OS7 is really just OS6.1, and OS6 was more like 5.1, which was more like a 4.8 in real functionality. It feels like Windows 98 with a Windows 7 skin on top of it.

    The web browser is a massive improvement, luckily, but I still find myself frustrated by it. Clicking on simple links doesn't work half the time, and I now fondly look back to my browsing experience on my iPhone 3G, a now 3 year old phone, and how it never faultered nearly as much as OS7. The app store is still more or less a joke compared to even android marketplace, and nowhere near Apple's App Store. RIM may be able to tout reasonable numbers of apps, but 95% of them are usually junk apps with very limited functionality. Not that I download many apps, seeing as a 2MB download takes about 2 minutes (and I have excellent coverage).

    Even with a 1.2 GHz proc, the phone still stutters and lags, and in general, feels dated. It can't even play back HD video captured by its own camera without stuttering, despite it's new 'crystal hd' rendering engine, or whatever the hell it's called.

    It's functional, it works, and gets stuff done, so I suppose I can't complain (except for today's outage, which I'm a part of). I'd easily prefer an android or IOS device, though.

  53. blackberry back up in Chile by Anonymous Coward · · Score: 0

    We just got internet back in Chile on blackberries (they route through the servers in the U.S. and Canada to provide service to South America).

    So now I can call my carrier and replace it with an android.

    Which has been in the works for a while. The amount of bugs and problems with the recent BB os had already had me shopping for an android, when this outage occurred.

    Guess what? I am taking my whole company with me. Good by RIM. Hope everyone sold their stock. Someone will be picking up the pieces of that company at a fire sale.

    My predication.

  54. Battery Problems Anyone? by Solo-Malee · · Score: 4, Interesting

    Since this outage started, the Battery life on my Blackberry Bold has been depressingly short. Today it was flat after just 4 hours...I hope the device isn't repeatedly going out to RIM servers and running up a crazy data bill (with nothing to show for it). That's the only reason I can think that the battery life would coincidentally drop radically...or...the battery simply failed at the same time as the outage. - COINCIDENCE? I THINK NOT!

    --
    "If it's lost, it'll turn up. Things always do" "I love it when a plan comes together"
    1. Re:Battery Problems Anyone? by Anonymous Coward · · Score: 0

      Me too. Normally get 48 - 72 hours between charges. Since Monday, full to dead in 13 hours on Mon, Tue and Wed. If data use is going crazy, will NOT be paying a penny in carrier surcharges .........

  55. Re:Fixed that for you by UnknowingFool · · Score: 1

    I would have thought if Apple had changed the form factor slashdot geeks would have complained bitterly how people would have to pay for new cases for a "minor upgrade" ignoring the fact that most people would be upgrading from a 3GS or older would need new cases anyways. Personally I call it an incremental upgrade from the 4 not the major jump from 3GS -> 4 was. But for those on a 3GS, it'll be huge upgrade.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  56. Verizon cannot install FiOS without blackberry by MobyDisk · · Score: 1

    I just had my Verizon FiOS installed today and normally the technician activated the modem using a blackberry. But today he had to call-in and wait about an hour on hold for them to activate the modem remotely. People are comparing Blackberries to iPhones, but Apple iPhones aren't relying on a dedicated network and I don't think there are many businesses that rely on them.

    1. Re:Verizon cannot install FiOS without blackberry by Gruturo · · Score: 2

      I just had my Verizon FiOS installed today and normally the technician activated the modem using a blackberry. But today he had to call-in and wait about an hour on hold for them to activate the modem remotely. People are comparing Blackberries to iPhones, but Apple iPhones aren't relying on a dedicated network and I don't think there are many businesses that rely on them.

      Not quite sure why you bring up the need of a dedicated network as a plus. Since it's just layered on top of the existing cellular/WiFi connection, you just added an extra point of failure as these last 3 days of outage are reminding lot of people. What does this "dedicated" network give you? the impression of improved security because your confidential, corporate email is now going through RIM's servers? The belief that other smartphones can't offer equivalent security? 2005 called, it wants its status quo back.

      Besides - the UI on BB phones (I admittedly haven't seen BB7 in person yet - speaking only up to 6 here) is mind boggingly crude and awkward. The browser is disgustingly broken and unusable. Even the damn email client, this pony's one and only trick, sucks big time. Synchronizing additional folders requires a ridiculous amount of submenus, hidden options and absolutely unintuitive labeled functions on my Curve 9300. When on WiFi, it somehow "loses" the connection to my company BES every other day and can't reestablish it. It only resumes working if I delete and recreate the WiFi profile. The amount of crap cluttering the menus is unbelievable. Until a recent software upgrade it couldn't vibrate and ring at the same time. Even configuring a simple sound is an exercise in frustration, wading through a sea of confusing options (I have sound options for "Email", "Level 1", PIN", "Text Messages", BBM Alerts, BBM Groups, BBM New Messages. I challenge any new Blackberry user to figure out what the hell PIN does there and why you can assign a sound to it). The almighty and much boasted physical keyboard is not only wasting half the front of the phone, causing the screen to be stupidly small, but it's also dinky and cramped, and the damn number keys are a bloody hassle to operate. But who the hell needs number keys on a telephone, right?

      The whole damn thing seems to have been design by a committee chaired by Ming the Merciless, it's a textbook COUNTERexample of usability principles. They can't die soon enough. Die. Die. Die. DIE. DIE. DIE. DIE.

      My company didn't allow me to use a different phone even if I paid for by myself - but they acknowledged that a LOT of employees are unhappy with these relics and recently announced they are going to change this policy at the beginning of next year. Can't wait. RIM, you lose 5000 more customers.

      --

      Vacuum cleaners suck. Kings rule.
    2. Re:Verizon cannot install FiOS without blackberry by Lehk228 · · Score: 1

      you sound like you would be happier with an iphone, it does not have confusing "options"

      --
      Snowden and Manning are heroes.
    3. Re:Verizon cannot install FiOS without blackberry by Gruturo · · Score: 1

      you sound like you would be happier with an iphone, it does not have confusing "options"

      I *have* an iPhone. It's my personal phone.
      It has this feature called "proper user interface" in which irrelevant crap isn't in the way and options are there when you're looking for them.

      But I'd also settle for a WP7 or an Android - a Nexus, though, not some carrier branded crap in which they mutilate the phone, chop off functions for no reason (or sheer greed), ruin it with some crap branding which slows down the UI and delay updates by half a year, or prevent them altogether. At least the iPhone's "closed" nature prevents carriers from messing with it. They're king Midas in reverse, anything they touch turns into shit.

      --

      Vacuum cleaners suck. Kings rule.
    4. Re:Verizon cannot install FiOS without blackberry by MobyDisk · · Score: 1

      Not quite sure why you bring up the need of a dedicated network as a plus.

      I didn't.

  57. Moment of Silence by CuriousGeorge113 · · Score: 1

    This is RIM's way of paying tribute to the late Steve Jobs. They are holding a 3 day moment of silence in his honor.

    --
    No man is an island, But if you take a bunch of dead guys and tie them together, they make a pretty good raft.
  58. the crackberry effect turns against them by roc97007 · · Score: 2

    About two years ago our company had a ... let's say ... rapid shift in IT personnel. The reason for this is not important to the story. Among the personnel we lost were the three admins who knew how the corporate blackberry server worked.

    Three days, three hours, and 26 minutes later, the BB server went down hard and stayed down for a week and a half, while unqualified replacements struggled (not very hard, in my opinion) to restore service. (For the first four days they insisted nothing was wrong, and had all of us cycle through endless repetitions of restoring to factory defaults, reentering corporate account info, and other makework.)

    Now, it's not for nothing that it's called a crackberry. Blackberry users (of which I was one) rapidly get addicted to the instantaneous gratification that is well implemented push email, and this is what Blackberry classically has done best. It's what they're known for. And when it fails, well, can you say "wholesale panic"??

    Personally, I had an Android corporate phone talking to the Exchange server before the BB server went back online. I don't have push email, it's not as nice, but two factors forced the change: (1) I did not know when, if ever, the Blackberry enterprise server would be back online, and (2) I had no confidence in the new IT folks' ability to keep it up. My confidence was shaken. Blackberry as a platform had taken a huge credibility hit.

    Now imagine that, only worldwide. They're dead. The very addiction Blackberry has encouraged over the years is now working against them.

    Too bad, they make some nice phones. If our BB server had not had its troubles, I might still be carrying one.

    Now the only question is, will they migrate to Android, or iPhone?

    Like a lot of things, it depends on what you use it for. The non-technical will migrate to iPhone because they don't have to fiddle with it and iPhone has similar "mindshare", similar recognition amongst fellow executives, as Blackberry. The more technical minded, who have gotten used to replaceable battery and storage and regularly use "mass storage mode", don't really have a choice these days other than Android. Windows 7? It is to laugh.

    It'll be interesting to see how this plays out.

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    1. Re:the crackberry effect turns against them by dcavanaugh · · Score: 1

      BB server is a lot of overhead when you consider it requires an Exchange server that can just as easily deliver mail to smart phones directly. If we are going to assign IT server responsibilities to a smaller number of less qualified people, things like BB server need to go away and things like Exchange need to be outsourced to cloud vendors.

    2. Re:the crackberry effect turns against them by roc97007 · · Score: 1

      I'd consider Blackberry to be a cloud resource of non-corporate email, and see how that turned out.

      The thing about the cloud is, when it fails, you might have legal recourse (or not, depending on how smart your lawyers were during the contract phase) but whether you can take your vendor to task or not, in the meantime you DON'T HAVE EMAIL. I'd argue (and have, unsuccessfully) that corporate email is a critical resource that should remain in-house, and you owe it to the business to have redundant conduits, just like you do with other critical resources, like internet. In our case, email was very reliable until it was outsourced, whereupon it promptly broke and we discovered after the fact that the vendor did not know how to fix it.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    3. Re:the crackberry effect turns against them by Briareos · · Score: 1

      Personally, I had an Android corporate phone talking to the Exchange server before the BB server went back online. I don't have push email [...]

      Considering that the built-in Android Email app does indeed support push from Exchange servers I think you might want to reevaluate that statement...

      --

      "I'm not anti-anything, I'm anti-everything, it fits better." - Sole

    4. Re:the crackberry effect turns against them by sarhjinian · · Score: 1

      BB server is a lot of overhead when you consider it requires an Exchange server that can just as easily deliver mail to smart phones directly

      No, it doesn't require Exchange. You can get BES and have it work with Domino or Groupwise, and the Express version will run on the same server as Exchange so you don't need an extra box (if you care; you could virtualize all this). It'll also work with VMware's Zimbra, or with Google Apps. I suppose (I've never checked) that other collaboration systems have BES connectors as well.

      And there are a zillion cloud collaboration providers who will happily host Exchange (or whatever) and BES for you.

      --
      --srj/mmv
    5. Re:the crackberry effect turns against them by roc97007 · · Score: 1

      > Considering that the built-in Android Email app does indeed support push from Exchange servers I think you might want to reevaluate that statement...

      Ok. Let's see. Reevaluating... Nope, I don't have push email.

      I'm tempted to just let that comment hang out there, as a sharp individual should be able to fill in the blanks, but for the sake of communication let's take it a step further. I am not an Exchange admin, nor am I a Blackberry Enterprise Server admin, (I'm not even a Domino admin, although I've had to use Notes in a past life) [1] which puts me in the position of rattling the box and trying to guess what's inside. What I *observe* is that I don't have push email. I turn push on at the Android level and it doesn't happen. Only polling works.

      Now, I can theorize that push may be misconfigured at the exchange server, or perhaps we're using an old crufty version of exchange that doesn't support push, or some other reason of which I do not have visibility. All I can tell you is what I can observe from my end. Moreover, I can't seem to communicate what "push email" means to the outsourcing company. I have trouble communicating with them anyway -- English is not their first language, although bizarre, Yoda-like syntax is more than made up for in overbearing cheerfulness.

      So yeah, I have revaluated the statement that "I don't have push email" and found it to be correct as expected. Where do we go from here?

      [1] I *am* a former Sendmail admin, and still have my beat-up, much dog-eared and bookmarked copy of the Bat Book. So I understand email services in theory, just happen not to have experience running the server on Winders.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    6. Re:the crackberry effect turns against them by Anonymous Coward · · Score: 0

      If you want your exchange server (not required, it also works with Domino, Lotus, and several others) to be publicly reachable from the internet, sure you can have it send to smart phones directly. I don't know about you, but I don't want that, and I don't want to figure out a way for my smart phone to VPN into my corporate network to get to the exchange server. With BES you open one port in the firewall to RIM's servers and let them deal with security on the internet-facing side of their architecture. Yes you get some outages, welcome to software. EC2 has gone down lately, gmail goes down from time to time, hell the only reason the Voyager probes are still going is since they have some low-level code which is essentially 'look for this series of signals, and then write to memory whatever comes next', which may actually be a small enough piece of code not to have bugs in the emergency overwrite protocol itself.

      Also you can feel free to have your email in the cloud. Please, think that your encryption is safe, that your email will never be lost by the cloud vendor (like gmail has never lost email, right?), and that you'll have 5 9's of uptime. Also please feel free to assume that your cloud vendor won't extort a bunch of extra money out of you once you're good and locked into their solution, or start selling your competitors data on who you're emailing or giving them a heads up whenever your email usage undergoes unusual patterns. Go right ahead and give your competitors a leg up, email is not something that any serious organization should outsource, any more than they would outsource opening their snail mail.

  59. Huh? by Anonymous Coward · · Score: 0

    What does the release of the iPhone 4S have to do with anything let alone the RIM outage???

    1. Re:Huh? by compro01 · · Score: 1

      Having major prolonged downtime and thus looking incompetent while the competition is running a big media blitz for their latest product is rarely good for sales.

      --
      upon the advice of my lawyer, i have no sig at this time
  60. Re:Fortunately this will never happen to the iPhon by sarhjinian · · Score: 1

    How are they having "an incredible amount of difficulty". If you mean, say, the availability of a decent web browser and trying to use web apps designed for Mobile Safari (or a particular iOS-only app), then yes, ok.

    But messaging? BES Express is not exactly hard to set up, costs nothing, and doesn't even require BES data plans. Heck, you can use BES with Google Apps, or with VMware Zimbra---you don't need Exchange/Notes/GroupWise.

    If BlackBerry is "incredibly difficult" then you've either got a very bespoke infrastructure, or deep-seated problems that iOS/Android only gloss over.

    BlackBerries have their problems (app scarcity, developer hostility, a subpar browser, unintuitive menu/interface choices, a terrible touchscreen keyboard), don't get me wrong, but integration typically isn't one of them.

    --
    --srj/mmv
  61. Re:Fortunately this will never happen to the iPhon by Bucky24 · · Score: 1
    No, it has nothing to do with the stand-alone use of the device, but rather the device connecting to enterprise services that are provided by third parties. Did you even read my post?

    difficulty connecting to their enterprise services

    --
    All the world's a CPU, and all the men and women merely AI agents
  62. Re:Fortunately this will never happen to the iPhon by sarhjinian · · Score: 3, Informative

    iPhones and Android phones have both been able to *UNSECURELY* integrate into corporate networks for quite a while

    This.

    Yes, you can use EAS or IMAP/CalDAV/CardDAV to get an iOS, Android or WM/WP device to work, but none of them are anywhere near as secure or manageable as BES. For the consumer or light business user, yes, EAS is fine, and geeks can suffer with IMAP+DAV and it's limitations, but as you increase either the number of users or the security and manageability requirements, they don't scale. Anyone who says otherwise has never actually used BES and has no idea what it does.

    That said, as soon as someone duplicates what BES can do on iOS, Android and/or WP, BlackBerry is dead to the enterprise. It'll be Symbian all over again, and RIM will be left selling featurephones to teenagers, third-worlders, and third-world teenagers.

    There's some question as to whether or not RIM can even port what BES can do to their next-generation devices. The absence of BES manageability hurt the PlayBook's chances in the enterprise more than anything else about it, and the PlayBook runs that same platform. I get the impression that the infrastructure is old, creaky and not all that well understood by RIM's own people.

    --
    --srj/mmv
  63. Re:Fixed that for you by BitZtream · · Score: 1

    Atleast your nick is fitting.

    --
    Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
  64. Re:Fortunately this will never happen to the iPhon by BitZtream · · Score: 1

    I was going to give you a long list of reasons why you're wrong, but I've already done it for several other idiots like you.

    If you think BB's methodology is 'secure' then you simply have no clue what you're talking about. It is inherintly less secure BY DESIGN than any standard iPhone or Android configuration. It is the definition of MITM problem.

    I won't argue how the iPhone fits in, but your implying that the blackberry is different and more secure which is exactly opposite of reality.

    --
    Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
  65. Re:Fortunately this will never happen to the iPhon by sarhjinian · · Score: 1

    You didn't specify what services. "Services" is a pretty generic term: it could mean email and collab, intranet, specific apps, documents, etc.

    --
    --srj/mmv
  66. Re:Fortunately this will never happen to the iPhon by Bucky24 · · Score: 1

    Mmmm you're right. Sorry for the confusion.

    --
    All the world's a CPU, and all the men and women merely AI agents
  67. The difference is... by Anonymous Coward · · Score: 0

    When it goes wrong, they apologize. None of this telling you you're holding it wrong.

    (And yeah, I'm getting an iPhone 4S later this year, ha!)

  68. Press Conference Beast by Anonymous Coward · · Score: 0

    Was it me, or was the Public Affairs person extremely snarky......cutting people off, doing her best to get through it without people being able to answer?

  69. Re:Fortunately this will never happen to the iPhon by ceoyoyo · · Score: 1

    Close, but your contacts and calendar entries will still sync via your Mac if you want them to.

    You'll also be able to copy your purchases to each device without your computer, but you'll have to do it manually, it won't happen automatically.

  70. Re:Fortunately this will never happen to the iPhon by kenrblan · · Score: 1

    Yes, you can use EAS or IMAP/CalDAV/CardDAV to get an iOS, Android or WM/WP device to work, but none of them are anywhere near as secure or manageable as BES. For the consumer or light business user, yes, EAS is fine, and geeks can suffer with IMAP+DAV and it's limitations, but as you increase either the number of users or the security and manageability requirements, they don't scale. Anyone who says otherwise has never actually used BES and has no idea what it does.

    I disagree. I manage BES and ActiveSync in an enterprise environment. Some may like BES, but I don't see any real advantage in scalability in my environment. It is much easier to provision an Activesync device since I don't have to provide full access to the user's mailbox to a third party (BES service) user account, not to mention the security implications associated with a privileged account that can access everything in every BB users' mailboxes. If I need an audit trail on a user's mailbox, I would prefer all access to be done through the user's specific account. I find it just as simple to perform a remote wipe for a device through Exchange ActiveSync as I do with BES.

    That said, as soon as someone duplicates what BES can do on iOS, Android and/or WP, BlackBerry is dead to the enterprise. It'll be Symbian all over again, and RIM will be left selling featurephones to teenagers, third-worlders, and third-world teenagers.

    We're already there. MobileIron, Air-Watch, and Air Patrol are a few options out there. They cost money, but they have the functionality.

    Additionally, the C-level administrators generally love the iPhone and iPad unless they have been long-term Blackberry users. Even those are frequently leaning toward the Apple devices. RIM has fallen behind in the usability department, and I am not sure they can catch up.

    --
    Make everything as simple as possible, but not simpler. - Albert Einstein
  71. Re:Fixed that for you by JustAnotherIdiot · · Score: 1

    Honesty is the best policy.

    --
    What do I know, I'm just an idiot, right?
  72. Re:Fortunately this will never happen to the iPhon by sarhjinian · · Score: 1

    I disagree. I manage BES and ActiveSync in an enterprise environment. Some may like BES, but I don't see any real advantage in scalability in my environment. It is much easier to provision an Activesync device since I don't have to provide full access to the user's mailbox to a third party (BES service) user account, not to mention the security implications associated with a privileged account that can access everything in every BB users' mailboxes

    This is true. On the flipside, the device management with EAS isn't as comprehensive. There's far less that you can actually instruct the device to do, the policy is easier to remove and, on Android, easy to circumvent. The other issue, and a big win for us, is handling things like password rotation and credentials (via NTLM). It's really, really nice to not have to instruct hundreds of BlackBerry users to change their password or deal with VPNs.

    But I do see your point about the interface/usability/development and I agree. RIM has a much harder row to hoe.

    --
    --srj/mmv
  73. Let that be a lesson by nine-times · · Score: 1

    Let that be a lesson to you: don't buy a Blackberry. Oh, I know, they were so trendy 10 years ago, but technologically, they're junk.

    They have every one of their devices dependent on their servers. Every email you receive goes through RIM's servers, and their servers aren't really that reliable. Why do that to yourself? Why introduce another extraneous point of failure, and another vector for security breaches?

    Just get decent phone.

  74. What do their server run on? by Anonymous Coward · · Score: 0

    Funny how even here on Slashdot no-one seems to know how the BlackBerry infrastructure is controlled. Is it Linux? Is it an in-house Unix monster? Is it from Redmond?

    My bet is that it is some ungodly combo of all three that is a nightmare to update because of differing db migration requirements. Sounds like the network infrastructure at RIM is not contiguous and most likely has severe incompatibilities within itself! Maybe their servers are being screwed over by outsourced closed source server os software that they cannot re write.

    I am not an AC so if anyone does read this please do not think me ignorant of the /. mod system..... just I cannot remember my password my handle was Ratfynk once upon a time when things made sense here and we did mod good ac comments!

    1. Re:What do their server run on? by Anonymous Coward · · Score: 0

      I have a theory. BBM has been upgraded more aggressively in the last 8 months or so. For example the all important "tell people what I am listening to" was added. Another change was expanded group contacts. Many more features have been added recently. Somehow they deployed software that does not scale and it has finally self destructed. This indicates a fatal design flaw, so throwing more hardware at the bad software might keep it limping along for awhile. They probably have reached the limit of their software design, and foolishly didnt fix it before it died.

  75. Only AT&T phones need to be bought unlocked by SuperKendall · · Score: 1

    No phones will be unlocked until at least november, sold directly from apple initially.

    That's what I thought at first as well, but not so!

    Second, nor Verizon or Sprint are GSM.

    No, but the iPhone 4S specifically can work with either GSM or CDMA providers.

    It just so happens that both offer very nice unlock policies to let you use SIM cards in other countries:

    http://www.macworld.com/article/162960/2011/10/how_international_is_the_iphone_4s_world_phone_.html#lsrc.twt_jsnell

    90 days out for Verizon, 0 days for Sprint.

    But that is not the best part, the best part is that you could get a subsidized phone from Sprint or Verizon and just pay the $200, then you get what is essentially an unlocked iPhone since you can use it with any GSM carrier you can buy a micro-sim from!

    This means that people who travel a lot internationally are now much better off getting a Verizon or Sprint phone, and then using SIM cards overseas.

    That leads me to think AT&T may finally loosen the locking restriction, after all what does it hurt them in the U.S. if you can switch out a sim card?

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  76. That's just further proof by Anonymous Coward · · Score: 0

    RIM is sooo slow, that the lack of connectivity of the earthquake is happening now!

  77. Re:Fortunately this will never happen to the iPhon by GNU(slash)Nickname · · Score: 1

    It's funny when Microsoft complains about other software demanding too many resources.

    Actually though, my point was that even that level of ActiveSync "integration" only works with Exchange. You want some Groupwise lovin', you need a BES.

  78. Re:Fortunately this will never happen to the iPhon by iluvcapra · · Score: 1

    So basically, I proved you wrong, so you spent 15 minutes Googling unrelated iPhone problems in order to change the subject.

    --
    Don't blame me, I voted for Baltar.
  79. isn't Microsoft considering a RIM purchase by Locutus · · Score: 1

    I'm not saying any Microsoft server patches have anything to do with this, just remembering how great it was for MSN when an update knocked AOL's TCP/IP stack out the door and all those users were offered a nice MSN account. And how Microsoft told the judge it was a bug and it would be fixed in just a few months.

    or not.

    LoB

    --
    "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  80. What's your favorite mobile application? by tekwire · · Score: 1

    Hi everyone, I just found out about this contest to create a new application called The Mobile Apps Showdown... I think it's awesome as it enables regular people to actually contribute and vote, and make a difference! As far as I'm concerned, I couldn't live without my itunes and all my games... Also a really cool app that I discovered recently is a Sixt car rental application that enables you to rent a car from your phone...super convenient for people like me who are always on the road ! So what's your favorite app guys? Is anyone participating in this contest?

  81. Holy repeat Batman by metaforest · · Score: 1

    Didn't an outage just like this kill off the Sidekick and any hope of M$ making money off it's acquisition of Danger?
    RIM is in deep seas here. I think there is too much blood in the water now for them to survive this capsizing.

  82. Re:Fortunately this will never happen to the iPhon by pnewhook · · Score: 1

    Sure, you can hack up a connection. Just like as if I said the Ford Fiesta was not an offroad vehicle and then you took it into the back country to prove me wrong. Yes you can do it its just not designed for it. So yes, and Android or iPhone can connect to the corporate network in a fashion, but they are not designed as a corporate enterprise phone.

    --
    Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
  83. Re:Fortunately this will never happen to the iPhon by pnewhook · · Score: 1

    Please do some research before you write nonsense. BB with BES is probably the most secure you can get without going to a special phone designed for government level security.

    --
    Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
  84. Re:Fortunately this will never happen to the iPhon by Anonymous Coward · · Score: 0

    " iPhones and Android phones have both been able to integrate into corporate networks for quite a while"

    Not reliably unless you're using additional hardware/software. And even then not as securely as BlackBerry.

    BlackBerries are typically as capable as anything else when it comes to corporate stuff. And in most cases they exceed the competition. As with the automatic corporate phone services for example.

    If iPhones really were as good at communication as BlackBerry, Apple wouldn't have needed to steal to create iMessage. Lets see how that does when 70 million subscribers are communicating every day. No doubt in time their service will be as good as RIM's.

    So if you don't mind missing the odd email, don't care about true push, and aren't worried about security, use some other technology. TCO might be higher but I'm sure your company can afford the extra.

    And any corporation that chooses Android without a significant investment in security technology is crazy.

  85. BB beats Droid on infrastructure support by roc97007 · · Score: 1

    The best part about having a corporate Blackberry is that I had transparent access to the company's intranet, through the BB server. I've had a Droid X for almost a year now, and there still isn't a good way to seamlessly connect to intranet and internet. Not long ago I got an email from the Android bug tracker, saying that my request for a proxy setting on a per-connection basis has been incorporated into Android. (This is important in that when I'm connected at work I must proxy, and anywhere else I don't.) The less good news is that it's been fixed in release 3.0, which will probably never be available on my phone.

    So, when I gave up my blackberry, I lost convenient access to the company intranet. In a year or so when I get my next phone, if it runs Honeycomb, I'll finally have what the BB had at the turn of the century. Better late than never, I guess.

    And yes, I'm well aware that I can fix this if I root my phone. But the phone belongs to the company, not me personally.

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.