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Facebook Has 25 People Dedicated To Handling Gov't Info Requests

nonprofiteer writes "A profile of Facebook's CSO reveals that his 70-person security team includes 25 people dedicated solely to handling information requests from law enforcement. They get thousands of calls and e-mails from authorities each week, though Facebook requires police to get a warrant for anything beyond a subscriber's name, email and IP address. CSO Joe Sullivan says that some government agency tried to push Facebook to start collecting more information about their users for the benefit of authorities: 'Recently a government agency wanted us to start logging information we don't log. We told them we wouldn't start logging that piece of data because we don't need it to provide a good product. We talked to our general counsel. The law is not black-and-white. That agency thinks they can compel us to. We told them to go to court. They haven't done that yet.'"

33 of 125 comments (clear)

  1. Wait, what? by Anonymous Coward · · Score: 5, Insightful

    anything beyond a subscriber's name, email and IP address

    You've already saved them quite a bit of work there.

    1. Re:Wait, what? by John3 · · Score: 4, Insightful

      Exactly right. If they were really interested in protecting the privacy of their users they would require a warrant before providing even that information.

      Of course this is Facebook we're talking about, so privacy usually has a different meaning to them.

      --
      "We make our world significant by the courage of our questions and by the depth of our answers." Carl Sagan
    2. Re:Wait, what? by Hatta · · Score: 5, Interesting

      If they were REALLY interested in protecting the privacy of their users, they'd publish any requests they recieved from law enforcement.

      --
      Give me Classic Slashdot or give me death!
    3. Re:Wait, what? by Anonymous Coward · · Score: 5, Interesting

      Really? So if someone falsely accused you of pedophilia, you'd want that information request published regardless of the fact you're innocent and there's nothing to find?

    4. Re:Wait, what? by gnick · · Score: 5, Insightful

      No, but it would be nice if FB told ME that a request was being made for my information.

      Hell, let's go crazy here and say FB ASKED me if they could release my information to the requester w/o a warrant.

      --
      He's getting rather old, but he's a good mouse.
    5. Re:Wait, what? by gnick · · Score: 5, Insightful

      At the same time, there *are* in fact real pedophiles, scammers, and other criminals that use Facebook, in which case it's probably not really productive (or even legal) to notify a suspect they are investigating.

      That's why the gods gave us warrants. But if it's just some guys with a badge, forget it.

      --
      He's getting rather old, but he's a good mouse.
    6. Re:Wait, what? by kiwimate · · Score: 2

      this is Facebook we're talking about, so privacy usually has a different meaning to them

      Sigh. The article says it better than I can:

      It's the nature of the overexposed age that we make much more information about ourselves readily available and easily discoverable

      Facebook can't share anything you don't put on there.

      It's also worth noting the article talks a fair bit about how they push back and get into fights when they think someone's being too aggressive. (On the flip side, they have their own priorities - they get very uptight about acitivty that is fraudulent or endangering a child.)

    7. Re:Wait, what? by ColdWetDog · · Score: 3, Insightful

      Facebook can't share anything you don't put on there.

      Not exactly true. You show up at a function, someone takes a picture and posts it to Facebook. Now you have a presence there. If someone else posts another picture of you on FB and identifies you, then Facebook's recognition system might tag you in the first picture.

      Depending on the function and the timing, it might cause some issues.

      --
      Faster! Faster! Faster would be better!
    8. Re:Wait, what? by jc42 · · Score: 5, Insightful

      They already sell your info to advertisers. Maybe if the police offered them a few bucks...

      Actually, that's not just funny; it's also probably true. The problem is that the cops have a budget, and they want to get the information for free. But, as a couple of lawyer acquaintances have pointed out, the US Constitution has a very clear ban on "involuntary servitude", which they say they've helped clients use to explain to government agents why they won't work for the government for free.

      OTOH, if the government agencies want to hire the company to collect and hand over the information, and is willing to pay what it costs the company to do this (+ 10% is the actual traditional price), they'll probably be happy to comply.

      Part of the problem is that a lot of the US's government (at all levels) has developed the idea that they can just walk through a door and order people to work for them without paying for the labor. We should perhaps be disabusing them of this idea, by pointing out that the Supreme Court hasn't yet overturned the 13th Amendment.

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  2. Spin/damage control... by elgo · · Score: 5, Interesting

    So Facebook provides all the necessary info for Law Enforcement, but doesn't engage in detailed logging, probably because it is too expensive and as the gentleman said, it doesn't yet fit in with FB's business model. Still, they provide peoples' names, emails, and IP addresses for Law Enforcement, so really they cooperate with the fuzz as much as is needed. Nice damage control, making themselves out to be standing up to Big Brother. Then again, IDNRTFA, and with the way sunmaries have been lately, this could be an article about My Little Pony, for all I know...

    --
    - elgo
  3. Window Dressing by geekmux · · Score: 4, Insightful

    I have a feeling this entire article is nothing more than window dressing to make Facebook users (or the general public) somehow feel better that ANY logging requested by law enforcement isn't automatically done. Laws and rights pretty much went out the window with the advent of things like PATRIOT act.

    1. Re:Window Dressing by Anonymous Coward · · Score: 2, Interesting

      Interpret Facebook's statements literally and narrowly. They haven't gone to court. They said nothing about a National Security Letter, or similar.

    2. Re:Window Dressing by jc42 · · Score: 2

      ... for the chasm of what the public is told and what actually takes place behind closed doors is growing daily, especially when the Government is involved.

      So what evidence do you have that this is actually growing? Are you aware of the uses of government secrecy in previous decades? E.g., the Red-hunting activities back in the 1950s and 60s. Throughout the US government's history, such secret investigations have been used routinely by the people in power to ruin the lives of their perceived enemies, usually without resorting to the court system. And there have always been enemies; they just have different names in different decades.

      And I'm not aware of any other governments that behave differently. They always have secrets that are too dangerous to reveal to the public. And these secrets are mostly about their own citizens, though various evil foreigners are the usual excuse.

      I don't see that this has changed significantly in recent years. But maybe the increased openness of due to the Internet has made it a bit more obvious to the citizenry.

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  4. Re:Yep. by lightknight · · Score: 4, Insightful

    The open assumption is that the data put on Facebook is entirely valid. Since it cannot be held to be valid, it becomes NP-Hard to sort through all the data for the bits which are true and the bits which are false.

    It's entirely possible to setup an identity for someone who doesn't exist (trolls + marketers do this all the time); that's one strike against the data. It's also possible to have a user simply lie, such as saying they were at a party or visiting a cousin when they weren't. Job applicants could maintain an entire account simply for the purposes of appearing social while maintaining a carefully controlled, carefully tailored public image. Finally, other people may post things, or even borrow someone's account, and change the user's profile to something unsavory, as a prank.

    Anyone who puts stock in this data as some sort of glimpse into another's thinking should not be allowed to make any kind of lasting decision.

    Of course, this is not to say that a portion of that data may not be true, only that it is impossible to know what quantity of it.

    --
    I am John Hurt.
  5. Which agency and what information? by Anonymous Coward · · Score: 2, Insightful

    "Recently a government agency wanted us to start logging information we don't log."

    Really? Is that so? Which agency and what information...that would be interesting to know.

  6. And how many does say a ISP like comcast have by Joe_Dragon · · Score: 3, Insightful

    And how many does say a ISP like comcast have doing that same thing?

  7. Facebook NOT logging something? by Wintermute__ · · Score: 5, Interesting

    What could possibly be so privacy-invading, not-worth-the-disk-space-to-log-it crazy that Facebook doesn't already log it? These people make tons of money selling every minute bit of data and metrics about their suckers^H^H^H^H^H^H^Husers that they can possibly hoover up. What could it be that even *they* wouldn't want to log?

    Just goes to show, there is no boundary that some government agency won't want to cross to invade your privacy.

  8. Re:"that agency" by getto+man+d · · Score: 2

    ALSO, really, does what they said have to be true? I thought nowadays they could just slap you with some secrecy order, and walk out with your HDDs or do whatever they felt like, and you would be required to deny it publicly? Wonderful police state we live in here...

    It seems that you have to piss off the right people, as Megaupload has demonstrated.

  9. FB's actual guidelines by mr100percent · · Score: 4, Informative

    How about Facebook's Actual Law Enforcement Contact page with guidelines. It seems facebook does waive these requirements sometimes, such as when "responding to a matter involving imminent harm to a child or risk of death or serious physical injury to any person and requiring disclosure of information without delay."

    1. Re:FB's actual guidelines by jiteo · · Score: 3, Funny

      FBI: I'm going to harm this child unless you give me Bob's information.
      Facebook: I don't think that's how you're supposed to interpret our guidelines...

  10. Why punctuation matters by dtmos · · Score: 4, Funny

    What was written (p.2) was,

    The sprawling campus is still under construction around us on this February morning, with workers carrying ladders and bulldozers preparing the intrabuilding walkways for food carts and play areas.

    What was meant (I think) was,

    The sprawling campus is still under construction around us on this February morning, with workers carrying ladders, and bulldozers preparing the intrabuilding walkways for food carts and play areas.

    The first time through I had to do a re-parse, as I ended with an image of workers carrying a ladder under one arm and a bulldozer under the other.

  11. Re:And how many does say a ISP like comcast have by pz · · Score: 3

    And how many does say a ISP like comcast have doing that same thing?

    For those who had an incredibly hard time parsing that sentence, what with it missing key pronouns and punctuation, here's a translated version:

    And how many [staff members] does, say, a[n] ISP like [C]omcast have [responding to law enforcement requests]?

    --

    Put my fist through my alarm clock with its ding-dong death inside my ear. - The Blackjacks.
  12. Re:Yep. by El_Muerte_TDS · · Score: 3, Insightful

    It becomes NP-very-hard to prove that you were joking on Facebook, or that you don't really know JohnBlowingThingsUp83 but just befriended him to increase you e-friend-peen.

  13. Government intrusion by Kohath · · Score: 2, Insightful

    This government intrusion into our Facebook profiles is intolerable. Why can't the government stick to overruling our health care and dietary choices and determining how much of our income we should be allowed to keep?

  14. So does the FBI get the bill? by Maltheus · · Score: 3, Interesting

    Why should FB have to pay 25 people a year to do the government's dirty work? Companies should be able to submit a research bill to the government for these kinds of requests. There's no better check on power than a budget.

  15. Re:Maybe they wouldn't need all 25 people by Riceballsan · · Score: 2

    Ballparking the amount of calls/requests they get, I would say 25 people is more or less the bare minimum needed just to say "not without a warrent" to 99% of requests. Especially if you consider that some of the time, a few of them might actually be busy getting the information for the ones that do.

  16. Re:Maybe they wouldn't need all 25 people by Chuckstar · · Score: 5, Informative

    Paragraph (c)(2) at the following link:

    http://www.law.cornell.edu/uscode/text/18/2703

    "(2) A provider of electronic communication service or remote computing service shall disclose to a governmental entity the—

    (A) name;
    (B) address;
    (C) local and long distance telephone connection records, or records of session times and durations;
    (D) length of service (including start date) and types of service utilized;
    (E) telephone or instrument number or other subscriber number or identity, including any temporarily assigned network address; and
    (F) means and source of payment for such service (including any credit card or bank account number),

    of a subscriber to or customer of such service when the governmental entity uses an administrative subpoena authorized by a Federal or State statute or a Federal or State grand jury or trial subpoena or any means available under paragraph (1)."

    Paragraph (1) provides for broader disclosure under certain circumstances (but still requires a real warrant for disclosure of contents of communications). This is the same statute that lets the cops get access to your phone records without a warrant. An "administrative subpoena", does not require judicial review. Processes vary, but basically it amounts to getting a superior to sign off that you have a legitimate law enforcement reason to get the info (helps keep people from searching their spouses phone records, but does nothing to keep the cops from looking in anyone's records if they are in any way suspected of a crime).

  17. Re:Zuck has said that he wants everyone public by TaoPhoenix · · Score: 3, Funny

    Except him and the Senior Execs of course. And all Corporate Execs. And all Cops. And all Politicians.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  18. Re:Yep. by __aaltlg1547 · · Score: 2

    A recently divorced friend of mine has that kind of issue (needing to weed out problems), as some of his friends are still reporting things back to his ex.

    I have to fault you for incorrect use of the word "friend."

    The police can illicit a confession with or without evidence ... ; it's amazing how many false confessions a good interrogator can acquire, if given the chance.

    ... and for misuse of the word "good."

  19. CIA does have ties to FB by witherstaff · · Score: 2

    FB got 12.7 mil in second round funding through accel partners, headed by the guy who had previously headed the CIA's venture fund. Now that doesn't mean it's an outright CIA operation but I wouldn't be surprised if there was a room 641A style fiber beam splitter somewhere in the FB server farms.

  20. Re:Maybe they wouldn't need all 25 people by Chuckstar · · Score: 2

    Below are the definitions (after the reference). Note that because this is federal, there is a qualification that it "affects interstate or foreign commerce". However, the courts have generally interpreted that phrase so broadly that it's inclusion here is effectively meaningless. Facebook definitely falls under the definition.

    Also, note that the exclusions -- "wire and oral communication", "tone-only paging device", etc. -- are only excluded because they are handled in other legislation. Similar rules regarding what does/doesn't require a court-approved warrant exist under those separate laws.

    http://www.law.cornell.edu/uscode/text/18/2510

      “electronic communication service” means any service which provides to users thereof the ability to send or receive wire or electronic communications;

      “electronic communication” means any transfer of signs, signals, writing, images, sounds, data, or intelligence of any nature transmitted in whole or in part by a wire, radio, electromagnetic, photoelectronic or photooptical system that affects interstate or foreign commerce, but does not include—
    (A) any wire or oral communication;
    (B) any communication made through a tone-only paging device;
    (C) any communication from a tracking device (as defined in section 3117 of this title); or
    (D) electronic funds transfer information stored by a financial institution in a communications system used for the electronic storage and transfer of funds;